Poly Lens Device Management App | HP® Official Sitepoly.com/support
User Guide for poly models including: Savi 8210, Savi 8220, Savi 8210 Wireless DECT Headset System, Wireless DECT Headset System, DECT Headset System, Headset System, System
Poly Savi 8210-M Office - headset | AS Capital - Datortehnika, IT risinājumi, Serviss
Go to Bluetooth settings on your mobile phone and select Poly Savi. Once successfully paired, the Bluetooth LED on the base turns solid blue. После ...
File Info : application/pdf, 21 Pages, 872.63KB
DocumentDocumentSavi 8210/8220 Office
Wireless DECT headset system for computer, desk phone and mobile
User Guide
Contents
DECT 3 DECT 3
4 4 5
Hook up system 6 6 8
9 9 Charge your headset 9 9 Headset battery status 9
Load software 10 Poly 10
Pair your headset 11 11
12 12 Power on your headset 12 , 12 Adjust volume 13 Mute 13 Interact with Microsoft softphone 13 13 13 13 Audio streaming 14 ANC 14 Limit office noise 14 Mini conference call 14 Set up a conference call 14
15 15 Optimize audio quality 15 15
17 Headset 17 18 Mobile 18 Softphone 18
20 21
2
DECT
DECT
DECT , .
DECT , . DECT , , , , .
Poly DECT Forum DECT.
Poly DECT DECT Forum ETSI. , , . Poly DECT , 2009 .
Poly DECT DECT Forum DECT Forum security.
Poly DECT, DECT, , DECT Forum .
3
12 3 4
8 9 10
56
7
11
12 13 14
1 2 3
4 USB
5
6
7
8 9 10
11
12 / Bluetooth
13 /
14
1
2
3
5
4
6
1 2 /
Microsoft Teams ( )
4 5
4
3
6 (ANC)
! , .
1 ( EHS): / . .
2 HL10: . .
5
Hook up system
Using the diagram, connect your headset system.
HEADSET PORT
OR
NO HEADSET PORT
NOTE Base configuration settings
Desk phone Most phones Cisco phones Cisco phones with EHS cable
Setting (on base's side panel) A D A
A, B, C D . A
·
· ! Cisco D . A.
, HL10 EHS. .
6
B ()
·
·
· . ! Cisco D . A. , HL10 EHS, . .
C + EHS ( )
! A , , Cisco. D + HL10 ( )
! Cisco D . A.
7
15 . 30 . . , .
8
, .
1 , .
, , .
2 T- , .
, .
Charge your headset
Headset battery status
Poly Lens .
Place the headset in the charge cradle. The base charging LED flashes green when charging the headset and turns solid green when the headset is fully charged. Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours.
13 .
Determine your headset battery status: · Listen to the voice prompts after powering on the headset · Press the base subscription button; the base Audio buttons light up (solid green is high
battery, flashing green is medium, flashing yellow is low, flashing red is critical). · View in Poly Lens
9
Load software
Download Poly Lens to get the most out of your device. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality.
· Download Poly Lens at poly.com/lens.
· Download Poly Lens at poly.com/lens, the App Store or Google Play.
Configure call control for softphones
Change headset language
Enable features
Battery meter
Update device firmware
Manage notifications and alerts
Schedule health and wellness reminders
View user guide
Find MyHeadset
Poly Lens available for some
softphones
Poly Lens
Poly
Poly . Poly Lens. poly.com/lens.
10
Pair your headset
1 To pair your base and mobile phone, first power on your headset. Press and hold the Bluetooth pairing button on the base for 4 seconds until the Bluetooth LED flashes red and blue. NOTE Your base and headset are automatically paired/subscribed.
2 Go to Bluetooth settings on your mobile phone and select Poly Savi. Once successfully paired, the Bluetooth LED on the base turns solid blue.
, . Poly Lens > > .
11
1
2
3
5
4
6
1 :
2 / Teams: , , Microsoft Teams ( Teams Teams)
3 :
4 :
5 :
6 (ANC):
Power on your headset
To turn on the headset, slide the Power button to reveal green. NOTE Headset design may vary.
,
3 : , . .
Make a call 1 Tap an Audio button
on the base.
2 Deskphone only: Manually remove the handset if you don't have an HL10 lifter or EHS cable. You should hear a dial tone.
TIP If you do not hear a dial tone, open the base side panel and adjust the middle switch (A--G). "A" works for the majority of desk phones. "D" works for Cisco phones.
3 Dial from your softphone/mobile phone/desk phone.
/ , . Poly. . « ».
12
1
2 , . .
2 2 .
, 3 .
Adjust volume
· Headset volume Toggle the volume wheel repeatedly forward or backward to adjust volume.
· Desk phone volume When you are on a desk phone call and your voice is too quiet/loud, adjust the microphone volume on the side of the base, located behind the access panel. If your caller's voice is too loud/quiet on a desk phone call, adjust the base volume dial.
· Base ringtone volume Adjust the base ringtone volume on the left side of the base. This ringtone alerts you if you are not wearing your headset and a call comes in. There are 4 base ringer settings: off, low, medium and high.
Adjust headset microphone volume (softphone) Place a test softphone call and adjust softphone volume and PC sound volume accordingly.
Mute
To mute your headset during on a call, press the headset Mute button. When mute is active, the base button is red. To unmute, press the headset Call button or the active base Audio button.
Interact with Microsoft softphone
Use your headset to quickly open and use Microsoft Teams desktop app.
· Tap the headset's Call button to interact (Teams desktop application required). NOTE Set your target softphone in Poly Lens .
/ . , : · 4 , 4 . · Poly Lens , > > > .
, 1 , ; .
, ( ; ).
13
1 , 3 . .
2 , . .
Audio streaming
To stream audio from your computer or mobile device, first press the computer or mobile base Audio button and then play the audio. When streaming audio, the base Bluetooth button is purple.
ANC
(ANC) . , .
Limit office noise
You can limit the amount of nearby conversation that is transmitted during your calls. Customize feature in Poly Lens .
Mini conference call
Combine audio from two devices into a mini conference call.
Simultaneously hold the base buttons of any two of the three base buttons until the LEDs become solid green to combine the audio of any two devices and create a mini conference call.
Set up a conference call
You can set up a conference call with 3 additional headsets.
Join Savi headsets automatically
1 While on a call, place the guest headset into the primary user's charge cradle. The base subscription LED flashes green.
2 The primary user will hear a request "Conference requested." To accept the request, press the primary user's headset Call button. The base subscription LED turns solid yellow to indicate conference call mode. View conference call status in Poly Lens . Join Savi headsets manually
1 While on a call, press the base subscription button. The base subscription LED flashes yellow and green.
2 On guest headset, press and hold the Volume up button or turn the Volume wheel up until the headset LED lights up. Method varies by model.
3 The primary user will hear "Conference requested." To accept the request, press the primary user's headset Call button. The base subscription LED turns solid yellow to indicate conference call mode. View conference call status in Poly Lens . Exit a conference call
1 Guest headsets can remain as guests through multiple calls. To remove a guest headset, either press the guest headset's Call button or dock the primary user's headset in the charge cradle.
14
Optimize audio quality
Poly Lens .
There are 3 audio modes: wideband stereo (default), wideband (high quality telephony) and multimedia (high quality listening).
To optimize your audio quality for your activity, with the system idle, press the headset Mute button for 4 seconds. The base cycles through the modes with each 4 second press. The base blinks yellow for wideband stereo, green for wideband and red for multimedia mode.
, , (). ( ), .
Bluetooth .
-
3 , -- 2
, .
Poly Lens .
( )
91,5 45,7 15,2
15
Automatic secure subscription With your system idle, docking a new headset automatically subscribes it to the base, making it the primary headset. The base subscription LED blinks green/red during subscription mode and remains green when the new subscription is established. , , . . , .
1 ,
, . . 2 4 , . , «Pairing» («»), /. , ; «Pairing successful. Base connected» (« . »). If the base subscription LED goes solid red, after flashing red/green, the subscription attempt has failed and should be repeated. End Subscription If the base is in subscription mode and you want to stop the base from searching for a headset, press the subscription button again. The subscription light will be solid red for four seconds and then go to its previous state. Disabling over-the-air subscription The Savi system ships with the over-the-air headset subscription enabled. In a multi-shift environment, you may want to disable this mode of subscription. To disable over-the air subscription, while your system is idle, hold the subscription button and the base computer button down simultaneously until the base computer button LED flashes (green for enabled, red for disabled). Manage settings in Poly Lens .
16
Headset
I can't hear a dial tone in the headset.
I hear static. The sound is distorted. I hear echo in the headset.
· Make sure your headset is charged.
· Make sure your headset is subscribed to base. See Subscribe headset to base.
· Adjust the configuration switch (AG) on the side of the base until a dial tone is heard. The default A works for most phones. ATTENTION Use configuration D for Cisco phones. Cisco phones connected with EHS cable use configuration A.
· Make sure your desk phone is connected correctly to your base. See Desk phone setup details.
· If your base is connected to your desk phone's dedicated headset port, press the desk phone's headset button to hear a dial tone.
· If your base is connected to your desk phone's dedicated headset port, press the desk phone's headset button and base's desk phone button to hear a dial tone.
· If your base is connected to your handset port, manually remove the handset to hear a dial tone (if you do not have an EHS cable or HL10 lifter).
· Make sure your HL10 lifter is lifting the handset high enough to operate the hookswitch; set to a higher setting if necessary.
· Adjust the headset's listening volume. See Adjust volume.
· If the volume is still too low, adjust the desk phone listening volume on the base. See Adjust volume.
· Make sure there is at least 12 inches between your base and your computer, and 6 inches between your base and your telephone. If adjusting the distance doesn't help, your headset is going out of range, move closer to the base. See Position Your Base
.
· Lower the desk phone speaking volume and/or desk phone listening volume on the base. For most telephones the correct setting is position 2. See Adjust volume.
· If your desk phone has a volume control, lower until the distortion disappears.
· If the distortion is still present, adjust the headset volume control to lower the headset speaker volume. See Adjust volume.
· Make sure there is 12 inches between your base and your computer, and 6 inches between your base and your telephone. See Position Your Base.
· Lower the desk phone speaking volume and/or desk phone listening volume on the base. For most telephones the correct setting is position 2. See Adjust volume.
17
Mobile
Softphone
· If the audio level is too low in this position, increase the headset volume. See Adjust volume.
· If your speaking volume is too low for your listener in this position, adjust the position of the headset to make sure the microphone is as close as possible to your mouth.
People I talk to can hear a buzz in · Move the base further away from your phone. See Position
the background.
Your Base.
· If the base power supply is plugged into a power strip, plug it into the wall directly.
, , .
.
EHS Poly VVX, .
. (/ / ), .
Pairing problems
Ensure the Bluetooth LED on the base flashes red and blue by pressing the Bluetooth button for four seconds.
Ensure the Bluetooth mobile phone is in search mode.
When an active Bluetooth connection has been made, the base Bluetooth LED is solid blue.
Why doesn't the base automatically reconnect with my mobile phone?
Ensure Poly Lens has been installed. Adjust the "Auto-connect to mobile phone" in Poly Lens .
When I use an EHS cable with a This is a known issue. Press one of the base audio buttons Poly VVX phone and I answer a (computer/mobile/desk phone) to answer the incoming call. call with my headset, the call fails.
When I dial from my softphone application, nothing happens.
Ensure your headset is charged.
Ensure your headset is subscribed to the base. See Subscribing a Headset.
Ensure that the Poly software is installed. To download, visit poly.com/software.
Ensure that you are using a compatible softphone application. For a list of compatible softphones, visit poly.com/software.
If the Poly software is not installed and you do not have a compatible softphone, you must first press the base computer call button and then use the softphone interface to place/answer/end calls.
18
Ensure that the headset is the default sound device by going to your Sound Control Panel (Windows) or your Sound System Preferences (Mac).
Restart your computer.
How do I interact with Microsoft · For Microsoft Teams, tap the headset's Call button to
Teams or Skype for Business?
interact (app required).
· For Skype for Business, press and hold the headset's Call button for 2 seconds to interact (app required).
· Set your target phone by going to Poly Lens .
Does my Microsoft Teamsenabled headset work with other softphones?
Yes, while your headset is optimized for Microsoft Teams, it can be configured to use with other supported softphones. Set your target phone by going to Poly Lens .
When you configure another softphone, the Call button doesn't interact with Microsoft Teams.
Speaking and/or listening volume is too low or too high.
Adjust headset listening volume with volume button.
Adjust listening/speaking volumes in the computer's sound control panel/system preferences.
Adjust listening/speaking volumes in the softphone application.
The sound is distorted or I hear an echo in the headset.
Reduce speaking and/or listening volume on the computer using your softphone application.
Point microphone towards your chin.
If the distortion is still present, lower the volume on the headset.
I can no longer hear any audio through my PC Speakers.
For Windows XP systems · Go to Start > Control Panel > Sounds and Audio Devices >
Audio > Sound Playback and change the default setting from your Savi headset to your PC speakers. Click "OK" to confirm your change.
For Windows Vista and Windows 7 systems
· Go to Start > Control Panel > Sounds > Playback and change the default setting from your Savi headset to your PC speakers. Click "OK" to confirm your change.
For Mac OS X
· Choose Apple menu > System Preferences and click Sound.
· Click Output, and then select "Internal Speakers" or your speaker choice.
No audio connection to PC.
Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application.
19
.
USB (2 ): Micro USB/ USB-A, USB-C/USB-A
20
?
poly.com/support HP Inc. 1501 Page Mill Road Palo Alto 94304, U.S.A. 650-857-1501 HP Deutschland GmbH HP HQ-TRE 71025 Boeblingen, Germany HP Inc UK Ltd Regulatory Enquiries, Earley West 300 Thames Valley Park Drive Reading, RG6 1PT United Kingdom © 2023 Poly. DECT is a trademark of ETSI. All trademarks are the property of their respective owners. : W8210/W8210-M ( /A /S), W8220/W8220-M ( /A /S), W8200B ( /A /S). : Savi 8210/8220 (-M) Savi 8210/8220 Office (-M) W8200B ( /A /S) W8210T/W8220T ( /A /S). 212206-06 06.23
21