Sinopé TH1123ZB-G2 / TH1124ZB-G2

Installation Guide

Smart Thermostat for Electric Heating

Protocol: zigbee 3.0

TECHNICAL SPECIFICATIONS

Operating voltage: 120/208/240 Vac, 60 Hz

TH1123ZB-G2 Thermostat

Maximum load: 12.5 A / 3000 W @ 240 Vac, 12.5 A / 1500 W @ 120 Vac

TH1124ZB-G2 Thermostat

Maximum load: 16.7 A / 4000 W @ 240 Vac, 16.7 A / 2000 W @ 120 Vac

Minimum load:

  • Baseboard, convector and radiant ceiling: 2 A/500 W @ 240 Vac, 2 A/250 W @ 120 Vac
  • Fan-forced convector: 4.16 A/1000 W @ 240 Vac, 4.16 A/500 W @ 120 Vac

Load Type: Resistive load only

Setpoint range: 5 °C to 30 °C (41 °F to 86 °F)

Display range: 0 °C to 50 °C (32 °F to 99 °F)

Resolution: ± 0.5 °C (± 1 °F)

Storage: -20 °C to 50 °C (-4 °F to 122 °F)

Operation: 0 °C to 50 °C (32 °F to 122 °F)

Protocol: Zigbee 3.0

Frequency: 2.4 GHz

Transmission power: +20 dBm

Receiver sensitivity: -108 dBm

Compatible with an electric heating system such as:

  • Baseboard heater [short cycle]
  • Convector [short cycle]
  • Fan-forced convector [long cycle]
  • Radiant ceiling heating

Thermostat display elements include: Gateway connection status indicator, Time (provided by the gateway), Secondary display showing Setpoint [Set] or outside temperature [Out], Ambient temperature reading, and a Heating indicator light. Adjustment is made via up and down arrows.

Warnings

The installation of this thermostat must be performed by a certified electrician and comply with the national and local electrical codes and regulations.

Special CO/ALR solderless connectors must be used when connecting with aluminum conductors.

INSTALL YOUR THERMOSTAT

  1. Make sure that the breakers for your heating system are off at the main electrical panel to avoid any risk of electric shock. Illustration shows an electrical panel with a breaker switch in the OFF position.
  2. Unlock and lift the thermostat cover. Illustration shows a thermostat with its cover being lifted.
  3. Use the connectors provided to connect the thermostat wires to the wires in the electrical box. Illustration shows wires being connected using wire nuts.

    Note: The wires of this thermostat are non-polarized.

    Diagrams illustrate two-wire and four-wire installation configurations.

    Ensure wire connectors are firmly tightened for a secure connection. A loose connection can be a fire hazard.

    Wire connector installation steps:

    • 1. Insert the two wires into the wire nut so that their copper ends are parallel.
    • 2. Turn the wire connector clockwise until there is strong tension.
    • 3. Pull on the threads to make sure they are secure, leaving no gaps between them. If the threads seem to come loose, repeat the process.

    Improperly installed electrical wires could burn the wire connectors.

  4. Replace the cover and lock. Illustration shows the thermostat cover being closed and locked.
  5. Power up the thermostat. Illustration shows the thermostat display with time, temperature, and setpoint information.

ADD YOUR THERMOSTAT TO THE GT130 GATEWAY AND NEVIWEB

  1. If you do not have an account yet, download the Neviweb app for iOS or Android to create an account and add your device. [download app] icon for App Store and Google Play.
  2. [tap] , then select "Add Device".
  3. Follow the steps of the installation wizard.

CONNECT YOUR THERMOSTAT TO THE GT130 GATEWAY OR A COMPATIBLE ZIGBEE SYSTEM

  1. Initiate the connectivity session by pressing the [RF signal button] on the GT130 gateway. The indicator light will start flashing. Refer to the installation guide for compatible Zigbee gateways.
  2. Connect your thermostat to the network by pressing the [up button] and [down button] simultaneously. On the thermostat display: Blinks indicate Connecting, Remains lit indicates Connected. If connectivity fails, the [signal icon] symbol will disappear. Refer to the website to troubleshoot.
  3. Connect all your devices the same way, by going to the next closest device.
  4. When all your devices are connected, close the connectivity session of your GT130 gateway or your compatible Zigbee gateway.

USER SETTINGS

All of the thermostat's settings can be set through the Neviweb app. However, if you have not created your account and wish to change the temperature format or the control cycle, you need to:

  • Get the setpoint to its minimum and hold the [down button] for 10 seconds to access the menu.
  • Press the [up button] or [down button] to change the setting.
  • Press the [up button] and [down button] simultaneously to save and go to the next parameter.
  • Continue to press until the end of the list.
# Name Parameter Display
1 Units Temperature scale °C or °F (Default: °C) °C
2 Cycle SHT (short cycle for electric baseboard) / FAN (long cycle for fan forced heater) Cycle

DISCONNECT YOUR THERMOSTAT FROM THE GT130 GATEWAY OR A COMPATIBLE ZIGBEE SYSTEM

To disconnect your thermostat from the GT130 gateway or a compatible Zigbee hub, press the [up button] and [down button] simultaneously for 10 seconds. "FACT RST" will appear on the thermostat's display for approximately 5 seconds.

TROUBLESHOOTING

If you face any challenges during the installation or operation of the thermostat, the Neviweb application, or when connecting to other platforms, please feel free to consult Sinopé's support website. You can do this by [scan QR code] provided or visiting support.sinopetech.com/en/.

Our technical support team will be happy to assist you.

3-year limited warranty

SINOPÉ TECHNOLOGIES INC. warrants the components of their products against defects in material and workmanship for a 3 year period from the date of purchase, under normal use and service, when proof of purchase of such is provided to the manufacturer. This warranty does not cover any transportation costs that may be incurred by the consumer. Nor does it cover a product that has been improperly installed, misused or accidentally damaged. The obligation of SINOPÉ TECHNOLOGIES INC., under the terms of this warranty, will be to supply a new unit and this releases the manufacturer from paying the installation costs or other secondary charges linked to replacing the unit or the components.

Compliance Information

Transmitter Module IC: 5123A-GM210P / FCC ID: QOQGM210P

This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device does not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
Models: TH1123ZB-G2, TH1124ZB-G2, TH1123ZB-G2 TH1124ZB-G2 Smart Thermostat for Electric Heating, TH1123ZB-G2 TH1124ZB-G2, Smart Thermostat for Electric Heating, Thermostat for Electric Heating, Electric Heating, Heating

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References

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