Hikvision Network Camera Firmware Version: V5.5.800 Release Note

Date: 2021-07-13

Firmware Version: V5.5.800 build210628

Supported Product List

This firmware update is applicable to the following Hikvision camera series:

1x83G0, 2xx3G2, 2xx6G2(C), 2xx7G2(C), 3xx3G2, 3xx6G2(C), 3xx7G2(C) Series.

Product Category	Model Number
1 Series	DS-2CD1083G0-I(U)(F)
1 Series	DS-2CD1183G0-I(U)(F)
1 Series	DS-2CD1383G0-I(U)(F)
Pro 2 Series	DS-2CD2023G2-I(U)
Pro 2 Series	DS-2CD2043G2-I(U)
Pro 2 Series	DS-2CD2063G2-I(U)
Pro 2 Series	DS-2CD2083G2-I(U)
Pro 2 Series	DS-2CD2123G2-I(S)
Pro 2 Series	DS-2CD2123G2-IU
Pro 2 Series	DS-2CD2143G2-I(S)
Pro 2 Series	DS-2CD2143G2-IU
Pro 2 Series	DS-2CD2163G2-I(S)
Pro 2 Series	DS-2CD2163G2-IU
Pro 2 Series	DS-2CD2183G2-I(S)
Pro 2 Series	DS-2CD2183G2-IU
Pro 2 Series	DS-2CD2323G2-I(U)
Pro 2 Series	DS-2CD2343G2-I(U)
Pro 2 Series	DS-2CD2363G2-I(U)
Pro 2 Series	DS-2CD2383G2-I(U)
Pro 2 Series	DS-2CD2423G2-I(W)
Pro 2 Series	DS-2CD2443G2-I(W)
Pro 2 Series	DS-2CD2463G2-I
Pro 2 Series	DS-2CD2483G2-I
Pro 2 Series	DS-2CD2523G2-I(S)
Pro 2 Series	DS-2CD2543G2-I(S)
Pro 2 Series	DS-2CD2563G2-I(S)
Pro 2 Series	DS-2CD2583G2-I(S)
Pro 2 Series	DS-2CD2623G2-IZS
Pro 2 Series	DS-2CD2643G2-IZS
Pro 2 Series	DS-2CD2663G2-IZS
Pro 2 Series	DS-2CD2683G2-IZS
Pro 2 Series	DS-2CD2723G2-IZS
Pro 2 Series	DS-2CD2743G2-IZS
Pro 2 Series	DS-2CD2763G2-IZS
Pro 2 Series	DS-2CD2783G2-IZS
Pro 2 Series	DS-2CD2E23G2-U
Pro 2 Series	DS-2CD2E43G2-U
Pro 2 Series	DS-2CD2H23G2-IZS
Pro 2 Series	DS-2CD2H43G2-IZS
Pro 2 Series	DS-2CD2H63G2-IZS
Pro 2 Series	DS-2CD2H83G2-IZS
Pro 2 Series	DS-2CD2T23G2-2I/4I
Pro 2 Series	DS-2CD2T43G2-2I/4I
Pro 2 Series	DS-2CD2T63G2-2I/4I
Pro 2 Series	DS-2CD2T83G2-2I/4I
Pro/2 Series with AcuSense	DS-2CD2026G2-I(U)(C)
Pro/2 Series with AcuSense	DS-2CD2026G2-IU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2046G2-I(U)(C)
Pro/2 Series with AcuSense	DS-2CD2046G2-IU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2066G2-I(U)(C)
Pro/2 Series with AcuSense	DS-2CD2066G2-IU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2086G2-I(U)(C)
Pro/2 Series with AcuSense	DS-2CD2126G2-I(SU)(C)
Pro/2 Series with AcuSense	DS-2CD2146G2-I(SU)(C)
Pro/2 Series with AcuSense	DS-2CD2166G2-I(SU)(C)
Pro/2 Series with AcuSense	DS-2CD2186G2-I(SU)(C)
Pro/2 Series with AcuSense	DS-2CD2326G2-I(U)(C)
Pro/2 Series with AcuSense	DS-2CD2326G2-ISU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2346G2-I(U)(C)
Pro/2 Series with AcuSense	DS-2CD2346G2-ISU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2366G2-I(U)(C)
Pro/2 Series with AcuSense	DS-2CD2366G2-ISU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2386G2-I(U)(C)
Pro/2 Series with AcuSense	DS-2CD2386G2-ISU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2426G2-I(W)(C)
Pro/2 Series with AcuSense	DS-2CD2446G2-I(W)(C)
Pro/2 Series with AcuSense	DS-2CD2466G2-I(C)
Pro/2 Series with AcuSense	DS-2CD2526G2-I(S)(C)
Pro/2 Series with AcuSense	DS-2CD2546G2-I(S)(C)
Pro/2 Series with AcuSense	DS-2CD2566G2-I(S)(C)
Pro/2 Series with AcuSense	DS-2CD2586G2-I(S)(C)
Pro/2 Series with AcuSense	DS-2CD2626G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2626G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2626G2-IZSU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2646G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2646G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2646G2-IZSU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2666G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2666G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2666G2-IZSU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2686G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2686G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2686G2-IZSU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2726G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2726G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2746G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2746G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2766G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2766G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2786G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2786G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2H26G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2H26G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2H46G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2H46G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2H66G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2H66G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2H86G2-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2H86G2T-IZS(C)
Pro/2 Series with AcuSense	DS-2CD2T26G2-2I/4I(C)
Pro/2 Series with AcuSense	DS-2CD2T26G2-ISU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2T46G2-2I/4I(C)
Pro/2 Series with AcuSense	DS-2CD2T46G2-ISU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2T66G2-2I/4I(C)
Pro/2 Series with AcuSense	DS-2CD2T66G2-ISU/SL(C)
Pro/2 Series with AcuSense	DS-2CD2T86G2-2/4I(C)
Pro/2 Series with AcuSense	DS-2CD2T86G2-ISU/SL(C)
Pro/2 Series with ColorVu	DS-2CD2027G2-L(U)(C)
Pro/2 Series with ColorVu	DS-2CD2047G2-L(U)(C)
Pro/2 Series with ColorVu	DS-2CD2047G2-LU/SL(C)
Pro/2 Series with ColorVu	DS-2CD2087G2-L(U)(C)
Pro/2 Series with ColorVu	DS-2CD2127G2(-SU)(C)
Pro/2 Series with ColorVu	DS-2CD2147G2(-SU)(C)
Pro/2 Series with ColorVu	DS-2CD2327G2-L(U)(C)
Pro/2 Series with ColorVu	DS-2CD2347G2-L(U)(C)
Pro/2 Series with ColorVu	DS-2CD2347G2-LSU/SL(C)
Pro/2 Series with ColorVu	DS-2CD2387G2-L(U)(C)
Pro/2 Series with ColorVu	DS-2CD2527G2-LS(C)
Pro/2 Series with ColorVu	DS-2CD2547G2-LS(C)
Pro/2 Series with ColorVu	DS-2CD2647G2-LZS(C)
Pro/2 Series with ColorVu	DS-2CD2747G2-LZS(C)
Pro/2 Series with ColorVu	DS-2CD2T27G2-L(C)
Pro/2 Series with ColorVu	DS-2CD2T47G2-L(C)
Pro/2 Series with ColorVu	DS-2CD2T47G2-LSU/SL(C)
Pro/2 Series with ColorVu	DS-2CD2T87G2-L(C)
Pro 3 Series	DS-2CD3023G2-IU
Pro 3 Series	DS-2CD3043G2-IU
Pro 3 Series	DS-2CD3063G2-IU
Pro 3 Series	DS-2CD3123G2-I(S)U
Pro 3 Series	DS-2CD3143G2-I(S)U
Pro 3 Series	DS-2CD3163G2-I(S)U
Pro 3 Series	DS-2CD3323G2-IU
Pro 3 Series	DS-2CD3343G2-IU
Pro 3 Series	DS-2CD3363G2-IU
Pro 3 Series	DS-2CD3523G2-IS
Pro 3 Series	DS-2CD3543G2-IS
Pro 3 Series	DS-2CD3563G2-IS
Pro 3 Series	DS-2CD3623G2-IZS
Pro 3 Series	DS-2CD3643G2-IZS
Pro 3 Series	DS-2CD3663G2-IZS
Pro 3 Series	DS-2CD3723G2-IZS
Pro 3 Series	DS-2CD3743G2-IZS
Pro 3 Series	DS-2CD3763G2-IZS
Pro 3 Series	DS-2CD3T23G2-2I/4IS
Pro 3 Series	DS-2CD3T43G2-2I/4IS
Pro 3 Series	DS-2CD3T63G2-2I/4IS
Pro/3 Series with AcuSense	DS-2CD3026G2-IS(C)
Pro/3 Series with AcuSense	DS-2CD3026G2-IU/SL(C)
Pro/3 Series with AcuSense	DS-2CD3056G2-IS(C)
Pro/3 Series with AcuSense	DS-2CD3056G2-IU/SL(C)
Pro/3 Series with AcuSense	DS-2CD3086G2-IS(C)
Pro/3 Series with AcuSense	DS-2CD3126G2-IS(U)(C)
Pro/3 Series with AcuSense	DS-2CD3156G2-IS(U)(C)
Pro/3 Series with AcuSense	DS-2CD3186G2-IS(U)(C)
Pro/3 Series with AcuSense	DS-2CD3326G2-ISU(C)
Pro/3 Series with AcuSense	DS-2CD3326G2-ISU/SL(C)
Pro/3 Series with AcuSense	DS-2CD3356G2-ISU(C)
Pro/3 Series with AcuSense	DS-2CD3356G2-ISU/SL(C)
Pro/3 Series with AcuSense	DS-2CD3386G2-ISU(C)
Pro/3 Series with AcuSense	DS-2CD3526G2-IS(U)(C)
Pro/3 Series with AcuSense	DS-2CD3556G2-IS(U)(C)
Pro/3 Series with AcuSense	DS-2CD3586G2-IS(U)(C)
Pro/3 Series with AcuSense	DS-2CD3626G2-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3626G2T-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3656G2-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3656G2T-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3686G2-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3686G2T-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3726G2T-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3756G2-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3756G2T-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3786G2-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3786G2T-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3B26G2T-IZHS(Y)(C)
Pro/3 Series with AcuSense	DS-2CD3B46G2T-IZHS(Y)(C)
Pro/3 Series with AcuSense	DS-2CD3B86G2T-IZHS(Y)(C)
Pro/3 Series with AcuSense	DS-2CD3H26G2-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3H56G2-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3H86G2-IZS(C)
Pro/3 Series with AcuSense	DS-2CD3T26G2-4IS(C)
Pro/3 Series with AcuSense	DS-2CD3T26G2-ISU/SL(C)
Pro/3 Series with AcuSense	DS-2CD3T56G2-4IS(C)
Pro/3 Series with AcuSense	DS-2CD3T56G2-ISU/SL(C)
Pro/3 Series with AcuSense	DS-2CD3T86G2-4IS(C)
Pro/3 Series with ColorVu	DS-2CD3047G2-LS(C)
Pro/3 Series with ColorVu	DS-2CD3347G2-LS(U)(C)
Pro/3 Series with ColorVu	DS-2CD3387G2-LSU(C)
Pro/3 Series with ColorVu	DS-2CD3547G2-LS(C)
Pro/3 Series with ColorVu	DS-2CD3647G2-LZS(C)
Pro/3 Series with ColorVu	DS-2CD3747G2-LZSU(C)

New Features

Newly Released Models

3xx3G2 Models: DS-2CD3023G2-IU, DS-2CD3043G2-IU, DS-2CD3063G2-IU, DS-2CD3123G2-I(S)U, DS-2CD3143G2I(S)U, DS-2CD3163G2-I(S)U, DS-2CD3323G2-IU, DS-2CD3343G2-IU, DS-2CD3363G2-IU, DS-2CD3623G2-IZS, DS-2CD3643G2-IZS, DS-2CD3663G2-IZS, DS-2CD3723G2-IZS, DS-2CD3743G2-IZS, DS-2CD3763G2-IZS, DS-2CD3T23G2-2I/4IS, DS-2CD3T43G2-2I/4IS, DS-2CD3T63G2-2I/4IS.
25x3G2, 25x6G2, 25x7G2, 35x3G2, 35x6G2, 35x7G2 Models: DS-2CD2523G2-I(S), DS-2CD2543G2-I(S), DS-2CD2563G2-I(S), DS-2CD2583G2-I(S), DS-2CD2526G2-I(S)(C), DS-2CD2546G2-I(S)(C), DS-2CD2566G2-I(S)(C), DS-2CD2586G2-I(S)(C), DS-2CD2527G2-LS(C), DS-2CD2547G2-LS(C), DS-2CD3523G2-IS, DS-2CD3543G2-IS, DS-2CD3563G2-IS, DS-2CD3526G2-IS(U)(C), DS-2CD3556G2-IS(U)(C), DS-2CD3586G2-IS(U)(C), DS-2CD3547G2-LSU(C).
8MP Models: DS-2CD2087G2-L(U)(C), DS-2CD2387G2-L(U)(C), DS-2CD2T87G2-L(C), DS-2CD3387G2-LSU(C).
2Exx Models: DS-2CD2E23G2-U, DS-2CD2E43G2-U.

Improved Features

Resolved an issue where 6/8MP devices had a low probability of failing to start after an upgrade.
Fixed an issue where products not supporting audio output were incorrectly showing custom voice configuration options on Hik-Connect.
Addressed an issue where 3x2x models set to a high frame rate displayed 25 frames on the interface instead of the actual 50 frames after switching between Monitoring, Smart Event, or Face Capture modes.

Customer Impact and Recommended Action

This update provides function and compatibility improvements. It will take effect automatically after the Date of Change. Hikvision apologizes for any inconvenience caused by changes in usage habits. For questions or requests regarding this firmware, please contact the local technical support team.

Remarks

Hikvision reserves the right to change, alter, or withdraw this notification without prior notice.
Product design and specifications are subject to change without prior notice.
Hikvision firmware may contain errata that cause the product to deviate from published specifications. Characterized errata are available upon request.
Hikvision is not liable for any typing or printing errors.

Hikvision Digital Technology CO., Ltd.
No. 555 Qianmo Road, Binjiang District, Hangzhou 310051, China
Tel: +86-571-8807-5998

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