Dimplex Portland30 2kW Revillusion Suite

Important Safety Instructions

⚠️ IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE.

CAUTION: FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY AND/OR DAMAGE AND MAY INVALIDATE YOUR WARRANTY.

Please read the operating instructions carefully before using your product for the first time and keep them in a safe place.

• When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following:
• If the appliance is damaged, check with the supplier before installation and operation.
• Do not use outdoors.
• Do not use in the immediate surroundings of a bath, shower or a swimming pool.
• Do not use this heater if it has been dropped.
• Do not use if there are visible signs of damage to the heater.
• Use this heater on a horizontal and stable surface, or fix it to the wall, as applicable.

General Precautions:

• Do not locate the appliance immediately below a fixed socket outlet or connection box.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• Do not use this appliance in series with a thermal control, a program controller, a timer or any other device that switches on the heat automatically, since a fire risk exists when the appliance is accidentally covered or displaced.
• In the event of a fault, unplug the appliance.
• Unplug the appliance when not required for long periods.
• This product is only intended for INDOOR RESIDENTIAL applications only.
• DO NOT cover cord with carpeting, throw rugs, runners, or similar coverings.
• DO NOT route cord under furniture or appliances. Take care to position the cord away from traffic areas and where it will not be a tripping hazard.
• This appliance must not be used in a bathroom.
• Although this appliance complies with safety standards, it is not recommended for use on deep pile carpets or on long hair type of rugs.
• The appliance must be positioned so that the plug is accessible.
• If the supply cord is damaged, it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard.
• Keep the supply cord away from the front of the appliance.
• Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
• To reduce the risk of fire, keep textiles, curtains and or flammable material a minimum distance of 1m from the air outlet.
• In order to avoid overheating, DO NOT COVER the appliance. Do not place material or garments on the appliance, or obstruct the air circulation around the appliance, for instance by curtains or furniture, as this could cause overheating and a fire risk.
• This Heater carries the warning symbol [!] indicating that it must not be covered.
• In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
• CAUTION: Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
• Children shall not turn on/off the appliance.
• Ensure that furniture, curtains or other combustible material are positioned no closer than 1 metre from the appliance.
• Unplug the appliance when not required for long periods.
• Keep the supply cord away from the front of the appliance.

Battery Safety

WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN

Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns and potential perforation of the oesophagus.

• If you suspect your child has swallowed or inserted a button battery, immediately call the 24-hour Poisons Information Centre on 13 11 26 (in Australia) or 0800 764 766 (in New Zealand) for fast, expert advice.
• Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if the compartment is not secure.
• Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.

CAUTION: No obvious symptoms

Unfortunately, it is not obvious when a button or coin battery is stuck in a child's oesophagus (food pipe). There are no specific symptoms associated with this. The child might:

• cough, gag or drool a lot;
• appear to have a stomach upset or a virus;
• be sick;
• point to their throat or stomach;
• have a pain in their abdomen, chest or throat;
• be tired or lethargic;
• be quieter or more clingy than usual or otherwise “not themselves";
• lose their appetite or have a reduced appetite; and
• not want to eat solid food/be unable to eat solid food.

These types of symptoms vary or fluctuate, with the pain increasing and then subsiding.

A specific symptom to button and coin battery ingestion is vomiting fresh (bright red) blood. If the child does this, seek immediate help.

The lack of clear symptoms is why it is important to be vigilant with "flat" or spare button or coin batteries in the home and the products that contain them.

Prohibited Usage Scenarios

The following scenarios should be avoided:

• ❌ Exposed to the weather outdoors
• ❌ Near water
• ❌ If the power cable wires are frayed or cut
• ❌ Where small children may be left unattended
• ❌ If an extension lead may become overloaded
• ❌ Where the power cable may be damaged
• ❌ On a slope or uneven surface
• ❌ Where there is risk of fire or close to a naked flame
• ❌ Where it may be damaged by chemicals
• ❌ Where there is a risk of interference by foreign objects
• ❌ This product is not made for DIY repair
• ❌ If there is a risk of water falling on the unit

Specifications

For greater precision, please always refer to the rating label placed on the product.

Setup & Product Dimensions

Operation Temperature: -20°C to 40°C

Fixed Wiring

If fixed wiring is used, this appliance must be installed by a suitably qualified installer, and the means for disconnection must be incorporated in the fixed wiring in accordance with local wiring rules.

WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock, or injury to persons.

NOTE: A 10 Amp circuit is required. A dedicated circuit is preferred, but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or the fuse blows on a regular basis when the heater is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.

Unpacking the Unit

The unit is packed with a protective sheet covering the front to prevent dust and debris entry during construction. This sheet can be partially removed for wiring and unpacking, and can be reinstalled until final installation is complete. The log set is installed on the grate, which is permanently fixed to the firebox. Carefully remove packaging from around the log set and ensure the wires from the log set are securely connected to the grate box.

CAUTION: The Realogs contain LEDs for a unique pulse and glow effect. Handle the log set carefully as they are fragile and can crack or break if dropped.

This product is provided with a ‘Tipping Restraint Kit’ to prevent accidental tipping. Fitting instructions are supplied with this kit; please follow them carefully.

Product Dimensions Diagram

The unit is shown with overall dimensions: Width 1380mm, Depth 410mm, Height 1180mm.

Touch Panel & Remote

WARNING: The Revillusion Electric Firebox must be installed properly before it is used.

CAUTION: Except for installation and cleaning described in this manual, any other servicing should be performed by an authorized service representative.

The manual controls for the Revillusion Electric Firebox are located on the front panel. Touch an icon to activate. The selected setting displays on the left side of the panel.

A multi-function remote control is also provided, with a range of approximately 9m. To operate correctly, the remote control must be pointed toward the front of the electric firebox.

Remote Control Functions:

• A (Power/Standby): Turns the unit on or puts it in standby mode.
• B (Heat): Turns heat On (indicated by a short beep and icon) or Off (indicated by a short beep). After switching off, the fan continues for 60 seconds.
• C (Temp Down): Lowers the heater temperature in 1°F (1°C) increments. Minimum temperature is 41°F (5°C).
• D (Temp Up): Raises the heater temperature in 1°F (1°C) increments. Maximum temperature is 99°F (37°C).
• E (Color Themes): Changes flame base colors from Red to Blue to Off.
• F (360° Light): Changes LED colors on the sides and back of the unit (Midnight mode, white, yellow, red).
• G (Brightness): Adjusts LED brightness from High to Low.
• H (Flame): Lights the log set and starts the flame effect. Press again to turn off.
• I (Light Sensor): Activates (ALS ON) or deactivates (ALS OFF) the ambient light sensor, which adjusts fireplace brightness based on room light.
• J (Timer): Sets a sleep timer in 0.5 hr increments from 0.5 hr to 8.0 hr.

Control Lock: Hold Temp- (-) and Brightness (*) for 2 seconds to disable manual controls.

Control Unlock: Hold Temp- (-) and Brightness (*) for 2 seconds to enable manual controls.

Replace the battery:

WARNING: KEEP BATTERIES OUT OF REACH OF CHILDREN

1. Unscrew battery cover, open the battery cover located on the remote control.
2. Install 1 X 3V CR2025 or CR2032 Lithium battery with the positive (+) side facing up.
3. Close the battery cover and secure with the fixing screw.
4. Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous.

Operation Details

Temperature Conversion: Press both Temp+ (+) and Temp- (-) on the unit to change between Fahrenheit (°F) and Celsius (°C).

Heat Enable: Hold both Heat (SSS) and Temp- (-) on the unit for 2 seconds. Temperature displays on the screen.

Heat Disable: Hold both Heat (SSS) and Temp- (-) on the unit for 2 seconds. The screen displays "---".

Resetting the Temperature Cut Off Switch

Should the heater overheat, an automatic cut-out will turn the heater off and it will not come back on without being reset. It can be reset by disconnecting power at the main electrical panel and waiting 5 minutes before plugging the unit back in.

CAUTION: If you need to continuously reset the heater, unplug the unit and call technical support.

Cleaning

Over time, dust can accumulate on the logs, grate & base, affecting performance. It is recommended to clean the unit at least once a month.

CAUTION: ALWAYS turn the unit OFF and disconnect the appliance from the power supply before undergoing any cleaning and maintenance.

Logs and Base

The electric firebox should not be operated with an accumulation of dust or dirt on or in the firebox, as this can cause a build-up of heat and eventual damage.

• Dust and vacuum the firebox as needed.
• Use a damp cloth and a mild detergent to clean painted surfaces of the electric firebox. Never use abrasive cleaners.

Reflector Screen

The reflector screen is cleaned during assembly. During shipment, installation, or handling, dust particles may collect. These can be removed by dusting lightly with a clean dry cloth.

To remove fingerprints or other marks, clean the reflector screen with a damp cloth. Never use abrasive cleaners. Dry the screen completely with a lint-free cloth to prevent water spots.

IMPORTANT: The control panel and other parts must not come into contact with water or any other liquids.

Maintenance & Warranty

If the unit fails to operate efficiently, is broken, or other problems arise, unplug and do not operate. Ask for advice by calling your local after-sales service agent or the Customer Care Centre on 1300 556 816 (AU) / 0800 666 2824 (NZ).

Warranty

Please refer to the warranty card in the box for warranty information. For any troubleshooting advice, please contact the relative Customer Care Centre below.

Glen Dimplex Australia Pty Ltd
8 Lakeview Drive,
Scoresby 3179, Victoria
Australia
Ph: 1300 556 816

Glen Dimplex New Zealand Ltd
38 Harris Road, East Tamaki,
Auckland 2013
New Zealand
Ph: 0800 666 2824

Recycling

Do not dispose of electrical appliances as unsorted municipal waste. Use separate collection facilities. Contact your local government for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the ground water, polluting the food chain and damaging health and well-being.