Patpet P-COLLAR 920 User Guide

Thank you for purchasing the Patpet dog training collar. This collar is designed to help dogs enjoy safer and happier lives while improving their ability to live in harmony with people.

WARNING: Do NOT use with aggressive dogs. Aggressive dogs may cause serious injury or even death to owners or bystanders. Consult a veterinarian or certified trainer if you are uncertain about your dog's temperament for this training collar.

CAUTION: Leash Training Safety. Ensure your leash is strong enough to prevent your dog from breaking or chewing through it. Keep the leash at a length that allows freedom of movement while preventing your dog from running into hazardous areas. Be capable of physically restraining your dog if necessary.

CAUTION: Risk of Damage to Dog's Skin. The training collar must fit properly and be checked periodically to avoid irritation or injury to your dog's skin. A collar that is too tight, worn for too long, or not repositioned occasionally can cause skin damage, ranging from redness and irritation to pressure ulcers.

• Never leave the collar on for more than 12 hours per day.
• Reposition the collar on your dog's neck every 1 to 2 hours.
• Never connect a leash to the electronic collar, as this can cause excessive pressure on the contacts.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, consult your veterinarian.
• This product is not a toy; keep it away from children.
• This product is only for use with healthy dogs.

Product Overview

Remote

• A. ON/OFF Button
• B. Dog 2 Button
• C. Dog 1 Button
• D. Increase Shock Level Button
• E. Decrease Shock Level Button
• F. Tone Button
• G. Vibration Button
• H. Shock Button
• I. Charge Port
• J. Shock Level Display
• K. Channel Display
• L. Battery Display
• M. Indicator Light

Receiver Collar

• A. Contact Points
• B. Charging Port (with cover)
• C. On/Off Button
• D. LED Indicator
• E. Contact spring sheet

Product Setup

1. Charge the remote and the receiver collar fully. The initial charge takes up to 4 hours; subsequent charges take 2-3 hours. When fully charged, the receiver collar's red LED will turn green, and the remote's battery display will show full.
2. Prepare the remote and turn it on by pressing and holding the ON/OFF button. The LCD will display the current channel and battery level.
3. Prepare the receiver collar and turn it on by pressing the ON/OFF button until the green LED light comes on. In normal mode, the green LED flashes every 4 seconds, indicating it's ready to receive a signal.
4. Test the function of the buttons before putting the collar on your dog.
5. Familiarize yourself with the test lamp, shock function, and screwdrivers.
6. Pair the remote and receiver collar. You may need to pair twice if you lose the product code or have a second collar.

Charging the Remote and Receiver Collar

Plug in and charge both the remote and receiver collar until fully charged. The initial charge may take up to 4 hours, while subsequent charges take 2-3 hours. When fully charged, the receiver collar's red LED will turn green, and the remote's battery display will show full. Ensure the rubber cover is replaced after charging.

Tips:

• Excessive charging can shorten battery life. Charge only when batteries are low.
• Turn the collar off when not in use to conserve battery life.

Note: Use a charger with an output of DC 5V 500-800mA. Do not use chargers that do not meet these specifications.

Prepare the Remote

Turn the remote ON by pressing and holding the ON/OFF button. The LCD will light up showing the current channel and battery level. Turn the remote OFF by pressing and holding the ON/OFF button until the LCD turns off.

Prepare the Receiver

Use the test tool to install the contact points. Select the correct contact points based on your dog's coat for best results. You can use the contact points alone or with the springs for increased effectiveness and comfort.

Turn on the Receiver Collar

Press the ON/OFF button until the green LED light appears. The green LED will flash every 4 seconds, indicating the collar is on and ready to receive a signal.

Turn off the Receiver Collar

Press and hold the ON/OFF button until the red LED light turns off (approximately 3 seconds). Release the ON/OFF button.

NOTE: To extend battery life, turn the receiver collar off when not in use.

Function Test

It is recommended to test the shock levels on yourself first. Begin at the lowest level and gradually increase it to a comfortable level.

1. Place one finger over both contact points on the training collar.
2. Hold the remote approximately 2 feet from the collar. Press and hold the vibration button for 1-2 seconds. You should feel continuous vibration.
3. Press the "-" button to decrease levels. Starting at level 1, press the shock button.
4. Increase the level until the sensation becomes uncomfortable.

NOTE:

• Vibration/Shock will not transmit for more than 10 continuous seconds. To reactivate, release and re-press the button.
• Avoid prolonged pressing of the vibration/shock button, as it may cause physical or psychological pain to the dog.

How to Use the Test Lamp

Shock Function Test

1. Turn on the receiver collar.
2. Hold the test lamp's contacts against the receiver collar's contact points.
3. Press the shock button. The test lamp will light up, with brightness indicating the shock level.

Pair the Remote and the Receiver Collar

1. Press the Dog 1 button on the remote.
2. Ensure the receiver collar is turned off. Press and hold the ON/OFF button on the collar for 4-5 seconds. The receiver's red and green LEDs will blink for about 15 seconds, indicating it's ready for pairing.
3. Press the remote's tone and vibration buttons simultaneously and hold for 2-3 seconds. The receiver collar's LED will blink 5 times, indicating successful pairing.

Pair the Second Collar with the Remote

If the remote is in Dog 1 mode, unlock Dog 2 mode by pressing and holding the "DOG 2" and "-" buttons simultaneously for 5 seconds. (Repeat this to lock Dog 2 again). Press the Dog 2 button on the remote to select Dog 2, then follow pairing steps 2-4.

Collar Fitting

Fit the collar properly, ensuring the contact points press firmly against the dog's skin. When fitted correctly, you should be able to place a finger between the collar and the dog's neck.

• Too Loose: The receiver collar may move around the neck, and the contact points might not touch the dog's skin.
• Too Tight: May cause shortness of breath and hurt the dog's skin.

Caution:

• Do not shave your pet's neck hair, as this can increase the risk of skin irritation.
• The collar should not be worn for more than 12 hours per day to prevent skin irritation.

Find the Best Shock Level for Your Pet

The unit has Up and Down buttons to control shock levels from 1 (lowest) to 16 (highest). The appropriate level depends on your dog's temperament and shock threshold. Start at the lowest level and increase until your dog shows a mild reaction, such as an ear flick, lip lick, or neck muscle tension. Shock levels may vary based on training situations; highly distracted dogs may require a higher level.

Device Information

Product Specification

Charging Indicators

The unit needs to be charged in the following situations:

1. The receiver collar's indicator light emits a red color every 4 seconds or flashes rapidly.
2. The 3-bar battery indicator on the remote's LCD shows only 1 bar.
3. The transmitting indicator light on the remote and receiver collar does not turn on.
4. The indicator light on the remote or receiver collar momentarily lights up when mode buttons are pressed.

Others

Frequently Asked Questions

• Is the vibration/shock safe for my pet? While unpleasant, vibration/shock is harmless to your pet. Electronic training devices require owner interaction and training for desired results.
• How old does my pet have to be before using the remote training collar? Your pet should recognize basic obedience commands like "Sit" or "Stay". Pets should be at least 6 months old.
• Once my pet is trained, will he need to continue wearing the receiver collar? Probably not. You may need to reinforce training with the receiver collar occasionally.
• Are the remote and receiver collar waterproof? YES.
• Will I get exactly 2950 feet of range with the remote training collar? The range varies based on terrain, weather, vegetation, and potential interference from other radio devices. Refer to tips on maximizing range.

Troubleshooting Guide

My pet does not respond when I press a button.

• Ensure the receiver collar is turned on.
• Verify the remote channel (1 or 2) matches the receiver collar. If not, re-pair them.
• Check if the battery is low on either the remote or receiver collar.
• Ensure the receiver collar's contact points are snugly against your pet's skin. Refer to "Collar Fitting" for details.
• Consider environmental factors like terrain, weather, vegetation, and radio interference, which can affect range.

The receiver collar is unworkable.

• Ensure the receiver collar has been charged. Charge for 4 hours initially; subsequent charges take 2-3 hours.

Warranty and repair information

1-Year Warranty

The original purchaser receives a 1-YEAR WARRANTY. Coverage for parts and labor is provided for the first year. After the first year, the Limited Lifetime Warranty covers parts only, excluding labor fees and accessories. Accessories like straps and batteries are covered for the first year only. Shipping fees, accessory costs after the first year, and labor for out-of-warranty repairs are the customer's responsibility.

Not Covered Under Warranty

Warranty does not cover products bought second-hand or resold. Issues for units purchased less than 30 days from an authorized dealer should be addressed directly to the dealer. For products purchased over 30 days ago, send units for service and repair. Warranty does not cover repairs due to misuse, improper maintenance, or lost units. The warranty is void if the unit is altered or tampered with by unauthorized persons.

Procedure for Repair Work

If the unit malfunctions, consult the "Troubleshooting Guide" before sending it for service. A copy of the sales receipt showing the purchase date may be required. Include your name, address, city/state/zip code, daytime and evening phone numbers, and email address with a brief explanation of the problem.

Compliance FCC - USA

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Modifications not expressly approved by the manufacturer may void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to instructions, it may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If interference occurs, try correcting it by:

• Reorienting or relocating the receiving antenna.
• Increasing the separation between the equipment and receiver.
• Connecting the equipment to an outlet on a different circuit than the receiver.
• Consulting the dealer or an experienced radio/TV technician.