Hotpoint Washer Dryer User Manual

PRODUCT DESCRIPTION

Diagram illustrating the main parts of the washing machine: 1. Top, 2. Detergent dispenser drawer, 3. Control panel, 4. Handle, 5. Porthole door, 6. Drain pump (behind the plinth), 7. Plinth (removable), 8. Adjustable feet (2).

DETERGENT DISPENSER DRAWER

Illustration of the detergent dispenser drawer with compartments. Compartment * is for no detergent. Compartment 1 is for washing detergent (powder or liquid), with a removable plastic partition (A) for liquid dosage or slot (B) for powder. Compartment 2 is for additives like fabric softeners, with a MAX fill line.

Compartment *: Do not insert detergent in this compartment.

Compartment 1: Washing detergent (powder or liquid)

If liquid detergent is used, the removable plastic partition A (supplied) should be used for proper dosage.

If powder detergent is used, place the partition into slot B.

Compartment 2: Additives (fabric softeners, etc.)

The fabric softener must not exceed the "MAX" level.

! Use powder detergent for white cotton garments, for pre-washing, and for washing at temperatures over 60°C.

! Follow the instructions given on the detergent packaging.

WASH CYCLES

Follow the instructions on the symbols of the garment's wash care label. The value indicated in the symbol is the maximum recommended temperature for washing the garment.

Wash & Dry Mixed Use this cycle to wash and dry mixed garments (cotton and synthetics) in less than 4 hours. This cycle may be used to wash and dry loads of up to half of the machine drying capacity; we recommend the use of liquid detergent.

Wash & Dry XL Bed & Bath This cycle is suitable for washing and drying without interruption cotton bulky items, like bed linens and towels, with the possibility to fully load the machine; we recommend using liquid detergent.

Cotton Suitable for washing towels, underwear, table cloths, etc. made of resistant linen and cotton that are moderately to heavily soiled.

Synthetics Specific for synthetic items (e.g. polyester, polyacrylic, viscose, etc.). If the dirt is difficult to remove, the temperature can be increased up to 60°C and powder detergent can be used too.

Wool - Wool Care The wool wash cycle of this machine has been approved by The Woolmark Company for the washing of machine washable wool products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine. The Woolmark symbol is a Certification mark in many countries. (M2227) ❂️ WOOLMARK

Delicates For washing very delicate garments. For best results, turn the garments inside out and use liquid detergent. If a time-based drying option is added, a particularly delicate drying cycle is performed at the end of the wash cycle, thanks to light handling and appropriate temperature control of the water jet. The recommended durations are: 1 kg of synthetic garments --> 165 min; 1 kg of synthetic and cotton garments --> 180 min; 1 kg of cotton garments --> 180 min. The degree of dryness depends on the load and fabric composition.

Anti Allergy Suitable for removing major allergens such as pollen, mites and cat or dog hair.

Anti Stain This program ensures stain removal at low temperatures, preserving fabrics and colours. It is suitable to heavily-soiled garments with resistant colours. When running the program, do not mix garments of different colours. We recommend the use of powder detergent.

Steam Refresh This programme refreshes garments by removing bad odours and relaxing the fibres and it is meant for dry, unsoiled items. Insert dry items only (that are not dirty) and select programme "Steam Refresh". The garments will be damp once the cycle is completed, so we recommend hanging them to dry (2 kg, roughly 3 items). The "Steam Refresh" programme makes ironing easier. ! Do not add softeners or detergents. ! Not recommended for wool or silk garments.

Spin & Drain Spins the load then empties the water. For resilient garments. If you exclude the spin cycle, the machine will drain only.

Rinse & Spin Rinses and then spins. For resilient garments.

Wash 20 °C For washing lightly soiled cotton garments, at a temperature of 20 °C.

Eco 40-60 For washing normally soiled cotton garments declared to be washable at 40 °C or 60 °C, together in the same cycle. This is the standard cotton programme and the most efficient in terms of water and energy consumption. ! The cycle runs only at 40 °C as per regulation.

Intense 60-90 °C For heavily soiled whites and resistant colours.

Rapid Wash For washing lightly soiled garments in a short time. Not suitable for wool, silk and garments to be washed by hand.

Wash & Dry XS Rapid This cycle is to wash and dry without interruption small garments or T-shirts in different fabrics and colours up to 1kg in 45'. To achieve optimum results, use liquid detergent.

DISPLAY

The display is useful when programming the machine and provides a great deal of information.

Diagram of the washing machine display panel, highlighting different areas: Area A shows the selected program and cycle phases. Area B indicates ACTIVE CARE modes. Area C shows function indicator lights. Area D displays the delay timer. Area E shows spin speed. Area F shows temperature. Buttons X, Y, Z are shown for selection and confirmation. Buttons G, H, I, L, M are for settings like language and brightness.

SELECT LANGUAGE: the first time the machine is switched on, you will be asked to select the language and the display will automatically show the language selection menu. To select the desired language press the X and Y buttons; to confirm the selection press the Z button. To change the language switch off the machine and press buttons G, H, I simultaneously until an alarm is heard: the language-selection menu will be displayed again.

DISPLAY BRIGHTNESS: to change the display luminosity, which by default is set to the highest value, switch the machine off then simultaneously press buttons G, L and M until the buzzer sounds. Press buttons X and Y to choose the desired level of luminosity then confirm by pressing button Z.

! During the wash cycle or when the Delay Timer option has been enabled, if the user does not interact with the display for 1 minute the SCREEN SAVER activates. To return to the previous window, simply press any button.

LOCKED DOOR INDICATOR: When lit, the symbol indicates that the door is locked. To prevent any damage, wait until the symbol turns off before attempting to open the door. To open the door while a cycle is in progress, press the START/PAUSE [START/PAUSE] button ; if the symbol is off, the door can be opened.

FIRST-TIME USE

Once the appliance has been installed, and before it is used for the first time, run a wash cycle with detergent and no laundry, by setting the "Auto Clean" [AUTO CLEAN] cycle.

DAILY USE

Prepare the laundry by following the suggestions appearing under the "TIPS AND SUGGESTIONS" section.

- Press the ON/OFF [ON/OFF] button; "HOTPOINT" will appear on the display; the indicator light relative to the START/PAUSE [START/PAUSE] button will flash slowly.

- Open the [door]. Load the laundry while making sure not to exceed the maximum load quantity indicated in the wash cycle table.

- Pull out the detergent dispenser drawer and pour the detergent into the relevant compartments, as described in the "DETERGENT DISPENSER DRAWER" section.

- Close the [door].

- Use the WASH CYCLE SELECTOR KNOB [WASH CYCLE SELECTOR KNOB] to select the desired wash cycle: the cycle's name will appear on the display; the cycle will be associated with a specific temperature and spin speed which can be modified. The duration of the cycle will appear on the display.

- Modify the temperature and/or spin speed: the machine automatically selects the maximum temperature and spin speed set for the selected wash cycle; these values cannot therefore be increased. Pressing the [TEMPERATURE] button gradually reduces the temperature down to the cold wash setting (the "--" symbol will appear on the display). Pressing the [SPIN] button gradually reduces the spin speed until it is completely excluded (the "--" symbol will appear on the display). Pressing the buttons further restores the maximum allowed values for the selected cycle.

- Select the desired options.

STARTING CYCLE

Press the START/PAUSE [START/PAUSE] button. The machine will lock the [door] (● [indicator light] on) and the drum will start to rotate; the [door] will be unlocked (○ [indicator light] off) and then locked again (● [indicator light] on) as preparation phase of each washing cycle. The "Clicking" noise is part of the door locking mechanism. Water will enter the drum and start the washing phase once the [door] is locked.

PAUSING A CYCLE

To pause the wash cycle, press the START/PAUSE [START/PAUSE] button again; the indicator light will flash. To start the wash cycle from the point at which it was interrupted, press the START/PAUSE [START/PAUSE] button again.

CHANGING A RUNNING WASH CYCLE

To change a wash cycle while it is in progress, pause the washing machine using the START/PAUSE [START/PAUSE] button (the relative indicator light will flash), then select the desired cycle and press the START/PAUSE [START/PAUSE] button again.

! To cancel a cycle that has already begun, press and hold the ON/OFF [ON/OFF] button. The cycle will be stopped and the machine will switch off.

AT THE END OF THE WASH CYCLE

This will be indicated by the word "CYCLE END" on the display; when the ○ [indicator light] switches off, the [door] may be opened. Open the [door] and switch off the machine. If you do not press ON/OFF [ON/OFF] button, the washing machine will switch off automatically after about a 10 minutes. Close the [water tap] and unload the washing machine. Leave the [door] ajar to allow the drum to dry.

OPTIONS

- If the selected function is incompatible with the set wash cycle, the relevant indicator light will appear dimly lit; the incompatibility will also be signalled by a [buzzer] (3 beeps) and the wording "This action is not allowed" will appear on the display.

- If the selected function is incompatible with another previously set function, the wording "This action is not allowed" will appear on the display and the function will not be enabled.

Steam Hygiene

The washing performance is enhanced by the generation of steam at the end of the wash cycle that removes up to 99,9% of viruses and bacteria*, without the use of sanitizing additives.

! The steam generated during the operation of the washer-dryer may cause the porthole door to become hazy.

*Independently tested by Intertek on Rodent Protoparvovirus type 1, a representative virus, and for bacteria by Allergy UK on Cotton 60°C program with Steam Hygiene option activated.

Multi Rinse

This option allows for selecting the desired rinse type to protect sensitive skin. Press the [MULTI RINSE] button once to set level "Extra +1", which allows for selecting an additional rinse to the standard cycle rinses and removing all traces of detergent. Press the button again to set level "Extra +2", which allows for selecting two additional rinses to the standard cycle rinses; this cycle is recommended for very sensitive skin. When the button is pressed for the third time, the "Extra +3" level is set, which allows for selecting 3 additional rinses to the standard cycle rinses. When started with cycles at a temperature of 40°C, this option makes it possible to remove major allergens such as pollen and cat or dog hair. With cycles running at temperatures higher than 40°C, an excellent level of anti-allergy protection is achieved. Press the button again to return to the "Normal Rinse" mode. If the current mode cannot be set nor changed, the display will show "This action is not allowed".

Delay Timer

To set a delayed start for the selected cycle, press the corresponding [DELAY TIMER] button repeatedly until the desired delay period is reached. To remove the delayed start setting, press the button until "-- h" appears on the display.

Temperature

Each wash cycle has a pre-defined temperature. To modify the temperature, press the [TEMPERATURE] button. The value will appear on the display.

Spin

Each wash cycle has a pre-defined spin speed. To modify the spin speed, press the [SPIN] button. The value will appear on the display.

Active Care

The washer dryer is equipped with the innovative technology "Active Care" which can be activated on 2 modes:

- When Active Care is on "Wash" mode, water and detergent are pre-mixed, thus immediately activating the detergent's cleaning ingredients. This active emulsion is directly introduced into the washer dryer drum and penetrates the fibres more effectively to clean stubborn dirt at low temperatures, while fully preserving the colours and fabrics.

- When Active Care is on "Wash+Dry" mode, in addition to the benefit of the "Wash" mode, the Active Care technology sets the right drying temperature to ensure impeccable drying results.

! Please note that in "Wash+Dry" mode the drying phase is automatically activated and will start immediately after the washing phase without interruption.

The cycles compatible with Active Care are: Cotton, Synthetics, Anti Allergy, Anti Stain and Intense 60-90°C

! The option modifies the cycle duration.

Drying level

The "Drying level" [DRYING LEVEL] button adds a drying phase that will start automatically at the end of the washing phase, without interruption. The machine will select the maximum drying level which is compatible with the chosen wash cycle. It is possible to change the drying setting by pressing the [DRYING LEVEL] button and choosing the desired laundry dryness level or drying time:

Extra: suitable for garments which need to be dried completely, such as bathrobes.

Cupboard: suitable for laundry which can be put back in a cupboard without being ironed.

Hanger: ideal for clothes which do not need to be dried fully.

Iron: suitable for clothes which will need ironing afterwards; the remaining dampness softens creases, making them easier to remove.

Drying time: from 180 to 30 minutes.

! A cooling down period is always added to the end of each drying cycle.

If your laundry load to be washed and dried is bigger than the maximum stated drying capacity of the machine, perform only the washing. Then unload some garments from the drum, until the maximum drying capacity is reached. At this point, follow the instructions provided for a "Dry Only" cycle.

Dry only

The "Dry Only" [DRY ONLY] button allows you to start a drying-only cycle. Select the wash cycle compatible with the type of garments you wish to dry, then press the [DRY ONLY] button to skip the washing phase and perform only the drying. The drying level is automatically set at the maximum for the selected cycle. It is possible to change it by pressing the drying button [DRYING LEVEL]. Press start. Compatible cycles listed in the "wash cycle table"

! A cooling down period is always added to the end of each drying cycle.

KEY LOCK

To activate the control panel lock, press and hold the [KEY LOCK] button for roughly 2 seconds. When the display visualises "KEY LOCK ON", the control panel is locked (except for the ON/OFF [ON/OFF] button). This will prevent accidental modifications to wash cycles, especially when children are at home. To deactivate the control panel lock, press and hold the [KEY LOCK] button for approximately 2 seconds.

TIPS AND SUGGESTIONS

Divide the laundry according to:

Type of fabric (cotton, mixed fibres, synthetics, wool, garments to be hand-washed). Colour (separate coloured garments from whites, wash new coloured garments separately). Delicates (small garments – such as nylon stockings – and items with hooks – such as bras: insert them in a fabric bag).

Empty the pockets: Objects such as coins or lighters can damage the washer-dryer and the drum. Check all pockets.

Follow the dosage recommendation / additives To optimise cleaning results, and avoid skin irritation from excess detergent residue. Also saving money, by avoiding wasting detergent.

Use low temperature and longer duration The most efficient programmes in terms of energy consumption are generally those that perform at lower temperatures and longer duration.

Observe the load sizes Load your washing machine up to the capacity indicated in the "Wash Cycle Table" table to save water and energy.

Noise and remaining moisture content They are influenced by the spinning speed: the higher the spinning speed in the spinning phase, the higher the noise and the lower the remaining moisture content.

CARE AND MAINTENANCE

Before performing [cleaning] and [maintenance], switch off and unplug the washing machine. Do not use [flammable fluids] to clean the washing machine. Clean and maintain your washer-dryer periodically (at least 4 times per year).

Cutting off the water and electricity supplies Turn off the [water tap] after every wash cycle. This will limit wear on the hydraulic system inside the washer-dryer and help to prevent leaks. Unplug the washer-dryer when cleaning it and during all maintenance work.

Cleaning the washer-dryer Use a soft damp cloth to clean the outer parts of the washing machine. Do not use glass or general purpose cleaners, scouring powder or similar to clean the control panel – these substances might damage the printing.

The washer-dryer has a "Auto Clean" [AUTO CLEAN] cycle for its internal parts; it must be run without any load in the drum. To help the wash cycle you may want to use either the detergent (i.e. a quantity 10% the quantity specified for lightly-soiled garments) or special additives to clean the washer-dryer. We recommend running a cleaning programme every 40 wash cycles. To activate the cycle, press the [AUTO CLEAN] button for 5 seconds then press START/PAUSE [START/PAUSE] to start the cycle, which will last roughly 70 minutes.

Cleaning the detergent dispenser drawer Remove the dispenser by raising it and pulling it out (see figure [figure]). Wash it under [running water]; this operation should be repeated frequently.

Caring for the door and drum Always leave the porthole [door] ajar in order to prevent unpleasant odours from forming.

Cleaning the pump The washer-dryer is fitted with a Auto Clean pump which does not require any maintenance. Small items (such as coins or buttons) may sometimes fall into the protective pre-chamber situated at the base of the pump.

! Make sure that the wash cycle has ended and unplug the appliance [plug].

To access the pre-chamber:

1. remove the covering panel on the front side of the machine by inserting a [screwdriver] in the centre and sides of the panel and using it as a lever;

2. loosen the drainage pump cover by turning it [anticlockwise]: it is normal for some water to leak out;

3. clean the inside thoroughly;

4. screw the cover back on;

5. put the panel back in place, making sure the hooks slot in place before pushing the panel onto the appliance.

Checking the water supply hose Check the inlet hose regularly for [brittleness] and [cracks]. If damaged, replace it by a new hose available through our After-Sales Service or your [specialist dealer]. Depending on the hose type:

If the inlet hose has a transparent coating, periodically check if the [colour intensifies] locally. If yes, the hose may have a leak and should be replaced.

For [water stop hoses]: check the small [safety valve inspection window] (see [arrow]). If it is red, the [water stop function] was triggered, and the hose must be replaced by a new one. For unscrewing this hose, press the [release button] (if available) while unscrewing the hose.

Cleaning the mesh filters in the water supply hose

1. Close [water tap] and unscrew the inlet hose.

2. Clean the [mesh filter] at the hose's end carefully with a [fine brush].

3. Now unscrew the inlet hose on the back of the washing machine by [hand]. Pull out the [mesh filter] from the valve on the back of the washing machine with [pliers] and carefully clean it.

4. Insert the [mesh filter] again. Connect the inlet hose to [water tap] and washing machine again. Do not use a tool to connect the inlet hose. Open the [water tap] and check that all [connections] are tight.

Cleaning the water filter / draining residual water

Switch off and unplug the washing machine before cleaning the [water filter] or draining [residual water]. If you used a hot wash programme, wait until the water has cooled down before draining any water. Clean the [water filter] regularly every three months to prevent it from [clogging] and prevent the water from draining properly. If the water cannot drain, the display indicates that the [water filter] may be clogged.

1. Remove the [kick panel]: Using a [screwdriver], do that which is shown in the following figure [figure].

2. Container for the drained water: Place a low and wide [container] under the [water filter] in order to collect the [residual water].

3. Drain the water: Slowly turn the filter [anticlockwise] until all the water has come out. Allow the water to flow out without removing the filter. Once the [container] is full, close the [water filter] by turning it [clockwise]. Empty the [container]. Repeat the procedure until all the water has been drained.

4. Remove filter: Lay a [cotton cloth] beneath the [water filter], which can absorb a small amount of rest water. Then remove the [water filter] by turning it out [anticlockwise].

5. Clean the [water filter]: remove residues in the filter and clean it under [running water].

6. Insert the [water filter] and reinstall the [plinth]: Reinsert the [water filter] again by turning it in [clockwise] direction. Make sure to turn it in as far as it goes; the filter handle must be in [vertical position]. To test [water tightness] of the [water filter], you can pour about 1 liter of water into the detergent dispenser. Then reinstall the [plinth].

TRANSPORT AND HANDLING

Never lift the washing machine by holding it at the [worktop].

1. Pull out the [mains plug], and close the [water tap].

2. Make sure that [door] and detergent dispenser are properly closed.

3. Disconnect the inlet hose from the [water tap], and remove the drain hose from your [draining point]. Remove all rest water from the hoses, and fix them so that they cannot get damaged during transport.

4. Refit the [transport bolts]. Follow the instructions for removing the [transport bolts] in the "Installation Guide" [installation guide] in reverse order.

Important: Do not transport the washing machine without having fixed the [transport bolts].

AFTER-SALES SERVICE

BEFORE CALLING THE AFTER-SALES SERVICE

1. See if you can solve the problem by yourself with the help of the suggestions given in the TROUBLESHOOTING [troubleshooting].

2. Switch the appliance off and back on again to see if the [fault] persists.

IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN TOUCH WITH THE NEAREST AFTER-SALES SERVICE

To receive assistance, call the number shown on the [warranty booklet]. When contacting our Client After sales service, always specify:

• a brief description of the [fault];

• the type and exact model of the appliance;

• the [service number] (number after the word Service on the [rating plate]).

• your full [address];

• your [telephone number].

If any repairs are required, please contact an [authorised after-sales service] (to guarantee that original [spare parts] will be used and repairs carried out correctly).

Regulatory documentation, standard documentation, ordering spare parts and other product information can be found:

• Using the [QR code] in your appliance

• By visiting our website docs.hotpoint.eu and parts-selfservice.europeanappliances.com

• Alternatively, contact our After-sales Service (See phone number in the warranty booklet). When contacting our After-sales Service, please state the codes provided on your product's [identification plate].

• For User's Repair & Maintenance Information visit www.hotpoint .eu

The [model identifier] can be retrieved using the [QR code] reported in the [energy label]. The label also includes the [model identifier] that can be used to consult the portal [portal] of the registry [registry] at https://eprel.ec.europa.eu

TROUBLESHOOTING

Your washing machine could occasionally fail to work. Before contacting the [Technical Assistance Service], make sure that the problem cannot be easily solved using the following list.