User Manual for Sunco models including: EX_2H 2 Head LED Exit Sign, EX_2H 2, Head LED Exit Sign, LED Exit Sign, Exit Sign, Sign

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Installation Guides, Manuals, and Specs | Sunco – Sunco Lighting

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Lighting made better.
User Manual
2 Head LED Exit Sign
SKU: EX_2H
support@sunco.com (844) 334-9938

AMERICAN COMPANY

What's in the Box?
Exit Sign

Components
x1 Exit Sign Housing + Panel
x2 Support Connectors

x1 Canopy Mount
x2 Wire Nuts
1

Le(tlittheerraellbye) light!
x1 Trim Plate
x2 Screws

What You Need
Get Your Gear

Drill

Pliers

Screwdriver

Ladder

IMPORTANT: Prior to exit sign installation, install junction box in ceiling or wall. When re-lamping, use only lamps
specified in the exit sign. Using other lamp types may result in transformer damage or unsafe conditions. The battery in this unit may not be fully charged upon unboxing. After electricity is hooked up to the unit, let the battery charge for at least 24 hours. It is then ready for normal operation. Unused wires must be capped with a wire nut.

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Before You Start
Safety Information
· Turn off circuit breaker before installing this fixture. · Suitable for use in damp environments at temperatures
ranging from 32°F to 104°F. Not for use where directly exposed to water. · Not compatible with photo controls. · Not compatible with occupancy sensors. · Not compatible with 3rd party sensors. · Not compatible with dimmers.

· Not compatible with timing devices. · All electrical connections must be in accordance with local
and National Electric Code (N.E.C.) standards. · Please review installation manual carefully before
proceeding. Consult a qualified electrician if you are unfamiliar with proper electrical wiring connections.
WARNING: Cancer & Reproductive Harm- www.P65Warnings.ca.gov

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1.) This device may not cause harmful interference.

2.) This device must accept any interference that may cause undesired operation. Please review all instructions carefully prior to installation.

Dimensions
16.3"

3.6"

7.6"

3

Installation Guide(ceiling mount)

ON OFF

STEP 1
a. Turn off circuit breaker before installation. b. Open housing of exit sign using flathead screwdriver in slots on top. Alternate sides to unsnap entire faceplate. Pull off faceplate & set aside. c. Remove mounting components (wrapped in plastic for shipping) from the housing. Set aside.

STEP 2 a. Unwrap canopy and mounting hardware from plastic packaging.
b. Snap two support connectors in provided slots. These will connect canopy mount plate to top of housing.

STEP 3 a. Pop out top knockout. There are two slots. Feed lead wires through hole. b. Secure wires with wire guide.
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Installation Guide (ceiling mount)
STEP 4 a. Align trim plate to screw holes on back of the canopy mount plate. Turn over. Secure trim plate with 2 provided screws.
b. Feed lead wires (from face to back) through canopy mount plate & trim plate. Snap canopy mount plate onto exit sign housing.
STEP 5 a. Connect exit sign lead wires to AC input leads in junction box (not included) & cap off unused wires with wire nuts.
b. Feed excess wire into J-box. Secure canopy mount with exit sign using included screws. Connect battery to the PC board by plugging wire into socket.
STEP 6 a. Reattach faceplate. Ensure all four corners have snapped together properly. Knock out direction arrow(s), as appropriate for your light fixture location.
b. Turn on power. Battery may need 24 hours to charge before light fixture is used for emergency purposes.
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Installation Guide (wall mount)

ON OFF

STEP 1
Disconnect AC power, make sure the battery is unplugged before servicing. (If you are replacing an existing halogen fixture, allowing the fixture to cool away from flammable materials.)

STEP 2 Unsnap faceplate to open (see figure)

STEP 3 Drill holes for knockouts on the backplate that correspond to junction box holes.
STEP 4 Feed lead wires through a hole in the center of the backplate, ensure wires are secured into wire guides.
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Installation Guide (wall mount)
STEP 5 Connect leads to AC input leads in the Junction Box. Black wire for 120V, Red/Orange wire for 277V. ·Cap off unused wires ·Feed excess wire into a junction box
STEP 6 Fasten backplate to the junction box. ·Snap housing to canopy

Battery Socket
Battery Connector
Button

STEP 7 Connect the battery (see figure) ·Snap housing on to the backplate (first top then bottom)
STEP 8 a.Snap-in arrows on EXIT faceplate as required b.Secure faceplate to housing c.Test after 24 hours of charging
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Product Details
Wiring Diagram

Specifications
Voltage Wattage Power Factor CRI Weight Housing Material Dimmable

120V-277V 3.3W 0.48 80+ 1.61 lbs ABS+PMMA No

Beam Angle Lumens IP Rating Battery Power Source Amps Warranty
6

120° 300LM IP20 3.6V1000mah NI-MH Battery 0.32A 3 Years

Common Troubleshooting

Feeling in the dark about an issue with your product? No

If you still need some assistance, please feel free to

worries! Our troubleshooting section is here to shed some light contact us with any questions. Our team of lighting experts

and provide you with easy-to-follow solutions for any problem. are happy to help brighten your day.

Installation Light isn't turning on.
Light unexpectedly fails. Battery
Light not lasting on a single charge.
Battery is not charged.
Test light is not working. Flickering
Light is flickering when turning on. Light flickering with other lights on the same circuit. Light flickering when turned on. Buzzing Fixture buzzing with power outages.
Fixture buzzing with appliances or electronic devices.

Double check if fixture is properly connected and circuit breaker hasn't been tripped.
For further assistance, reach out to customer support.
Ensure the battery is properly connected and compatible. Verify the battery is securely plugged in and the supply wires are properly connected. Ensure the battery is properly connected.
Check that fixture wiring connections are secure. Check that the lights on the same circuit are not overloading the circuit. Verify fixture compatibility and that it is grounded.
Verify light is connected to surge protector securely. Look for nearby interferences that can cause buzzing. Such as televisions, radios, computers, etc.

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Customer Support

Warranty Policy
This product is covered by our industry leading 3 year warranty.
It gets even better - scan the QR code for 2 extra years of protection!

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30 Day Return Policy

At Sunco, we value our customers and stand by the quality and performance of our products.

If you are not completely satisfied with your purchase, we accept returns within 30 days of your purchase date.

Customer Service
Our Los Angeles team of lighting experts is here to assist you with all your needs! Contact us at:

Email: support@sunco.com

Call or Text: (844) 334-9938

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Lighting made better.

support@sunco.com (844) 334-9938

REV1.0

AMERICAN COMPANY



References

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