GlassProtect User manual
Updated June 5, 2024
GlassProtect is a wireless indoor glass break detector recognizing the sound of shattering the glass at a distance of up to 9 meters. GlassProtect can operate up to 7 years from a pre-installed battery and has a socket for connecting a third-party wired detector. GlassProtect connects to the Ajax system via the protected Jeweller radio protocol. The communication range is up to 1,000 meters in line of sight. Also, GlassProtect can be connected to third-party security systems using the uartBridge or ocBridge Plus integration modules. Users can configure GlassProtect via the Ajax app for macOS, Windows, iOS, or Android. The system notifies users of all events through push notifications, SMS, and calls (if activated). The user can connect the Ajax system to the central monitoring station of a security company.
Buy breakage detector GlassProtect
Functional elements
1. LED indicator. 2. Microphone hole. 3. SmartBracket mounting panel. To remove it, slide the panel down. 4. Connector for a third-party wired detector with the NC (normally closed) type
of contact. 5. QR code with the device ID. Used to pair the device with an Ajax system.
. Device power button. 7. Tamper button. Triggered when there is an attempt to tear the detector off
the surface or remove it from the mounting panel.
Operating Principle
00:00
00:12
GlassProtect uses a sensitive electret microphone to detect the sound of glass breaking, consisting of a low-frequency hit sound and high-frequency crashing sound of glass shatters. Such two-stage glass break detection decreases the risk of false triggering.
GlassProtect detector does not react to the breaking of the film-covered glass: shockproof, sunscreen, decorative, or any other type of film. To detect the breaking of such kind of glass, we recommend using the DoorProtect Plus wireless opening detector with shock and tilt sensors.
If triggered, GlassProtect immediately transmits the alarm signal to the hub, activating the sirens (if connected) and notifying the user and security company.
Connecting
Detector Connection to hub
Before starting connection: 1. Following the hub user guide, install the Ajax app. Create the account, add the hub, and create at least one room. 2. Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network). 3. Make sure that the hub is disarmed and does not update by checking its status in the Ajax app.
Only users with administrator rights can add the device to the hub.
Pairing the detector with hub: 1. Select Add Device in the Ajax app.
2. Name the device, scan or type the QR code (located on the detector body and packaging), and select the location room.
3. Tap Add -- the countdown will start. 4. Switch on the device.
For detection and pairing to occur, the detector should be located within the coverage area of the wireless network of the hub (at a single protected object). The connection request is transmitted for a short time: at the moment of switching on the device. If the device failed to pair (LED blinks once per second), switch it off for 5 seconds and retry. The detector connected to the hub appears in the list of devices in the app. The update of the detector statuses in the list depends on the device ping interval set in the hub settings (the default value is 36 seconds).
Connecting to Third-Party Systems
To connect the detector to a third-party central unit using the uartBridge or ocBridge Plus integration module, follow the recommendations in the user manual of the respective device.
States
The states screen contains information about the device and its current parameters. Find the GlassProtect states in the Ajax app:
1. Go to the Devices tab. 2. Select GlassProtect from the list.
Parameter Temperature Jeweller Signal Strength Connection via Jeweller
Meaning Temperature of the detector, measured on the processor and changes gradually.
Acceptable error between the value in the app and the room temperature -- 2°C.
The value is updated as soon as the detector identifies a temperature change of at least 2°C.
You can configure a scenario by temperature to control automation devices
Learn more
Signal strength between the hub/range extender and the opening detector.
We recommend installing the detector in places where the signal strength is 23 bars
Connection status between the hub/range extender and the detector:
Online -- the detector is connected with the hub/range extender
Offline -- the detector has lost connection with the hub/range extender
ReX range extender name Battery Charge Lid
Sensitivity
External contact Always Active Permanent Deactivation
Displays the status of using a radio signal range extender
Battery level of the device. Displayed as a percentage
How battery charge is displayed in Ajax apps
The tamper state, which reacts to the detachment of or damage to the detector body Selecting the sensitivity level of the microphone:
Low
Normal
High
The sensitivity level is selected based on the
results of the detection zone test
Status of the external detector connection to GlassProtect If the option is active, the detector is always in armed mode and notifies about alarms
Learn more
Shows the status of the device permanent deactivation function:
No -- the device operates normally and transmits all events
Lid only -- the hub administrator has disabled notifications about triggering on the device body
Entirely -- the device is completely excluded from the system operation by the hub administrator. The device does not follow system commands and does not report alarms or other events
Operating Mode
Delay When Entering, sec Delay When Leaving, sec
By number of alarms -- the device is automatically disabled by the system when the number of alarms is exceeded (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app
By timer -- the device is automatically disabled by the system when the recovery timer expires (specified in the settings for Devices Auto Deactivation). The feature is configured in the Ajax PRO app
Alarm Reaction
Shows how the detector reacts to alarms:
Instant Alarm -- the armed detector immediately reacts to a threat and raises the alarm.
Entry/Exit -- when a delay is set, the armed device starts the countdown and doesn't raise the alarm even if triggered until the countdown ends.
Follower -- the detector inherits the delays from Entry/Exit detectors. However, when the Follower is triggered individually, it immediately raises the alarm.
Entry delay (alarm activation delay) is the time you have to disarm the security system after entering the room.
Functions for the connected wired detector only.
What is delay when entering
Delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system.
Functions for the connected wired detector only.
Night Mode Delay When Entering, sec
Night Mode Delay When Leaving, sec
Firmware Device ID Device No.
What is delay when leaving
The time of Delay When Entering in the Night mode. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the premises.
Functions for the connected wired detector only.
What is delay when entering
The time of Delay When Leaving in the Night mode. Delay when leaving (alarm activation delay) is the time you have to exit the premises after the security system is armed.
Functions for the connected wired detector only.
What is delay when leaving
Detector firmware version Device identifier Number of the device loop (zone)
Settings
To change the detector settings in the Ajax app:
1. Select the hub if you have several of them or if you are using the PRO app. 2. Go to the Devices tab. 3. Select GlassProtect from the list. 4. Go to Settings by clicking on the . 5. Set the required parameters.
. Click Back to save the new settings.
Setting Name
Meaning
Detector name that can be changed. The name is displayed in the text of SMS and notifications in the event feed.
The name can contain up to 12 Cyrillic characters or up to 24 Latin characters
Room Alarm LED indication
Selecting the virtual room to which GlassProtect is assigned. The name of the room is displayed in the text of SMS and notifications in the event feed
Allows you to disable the flashing of the LED indicator during an alarm. Available for devices with firmware version 5.55.0.0 or higher
How to find the firmware version or the ID of the detector or device?
Sensitivity
Selecting the sensitivity level of the microphone:
Low Normal High The sensitivity level is selected based on the
results of the detection zone test
External contact Always Active
If active, GlassProtect registers external detector alarms
If the option is active, the detector is always in armed mode and notifies about alarms
Learn more
Alert with a siren if an external contact is open Alert with a siren if glass break detected
If active, sirens added to the system are
activated in case of an external detector alarm
If active, sirens added to the system are
activated when the glass break detected
Chime Settings
Opens the settings of Chime.
How to set Chime What is Chime
Operating Mode
Alarm Reaction
Specify how this device will react to alarms:
Instant Alarm -- the armed detector immediately reacts to a threat and raises the alarm.
Entry/Exit -- when a delay is set, the armed device starts the countdown and doesn't raise the alarm even if triggered until the countdown ends.
Follower -- the detector inherits the delays from Entry/Exit detectors. However, when the Follower is triggered individually, it immediately raises the alarm.
Delay When Entering, sec
Selecting delay time when entering. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the room.
Functions for the connected wired detector only.
What is delay when entering
Delay When Leaving, sec
Selecting the delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system.
Functions for the connected wired detector only.
What is delay when leaving
Arm in Night Mode Night Mode Delay When Entering, sec
If active, the detector will switch to armed mode when using Night mode
The time of Delay When Entering in the Night mode. Delay when entering (alarm activation
Night Mode Delay When Leaving, sec
Jeweller Signal Strength Test
Detection Zone Test Signal Attenuation Test User Guide Permanent Deactivation
delay) is the time you have to disarm the security system after entering the premises.
Functions for the connected wired detector only.
What is delay when entering
The time of Delay When Leaving in the Night mode. Delay when leaving (alarm activation delay) is the time you have to exit the premises after the security system is armed.
Functions for the connected wired detector only.
What is delay when leaving
Switches the detector to the Jeweller signal strength test mode. The test allows you to check the signal strength between the hub and GlassProtect and determine the optimal installation site
What is Jeweller Signal Strength Test
Switches the detector to the detection area test
What is Detection Zone Test
Switches the detector to the signal fade test mode (available in detectors with firmware version 3.50 and later)
What is Attenuation Test
Opens GlassProtect User Guide in the Ajax app Allows the user to disconnect the device without removing it from the system.
Three options are available:
No -- the device operates normally and transmits all alarms and events
Unpair Device
Entirely -- the device will not execute system commands or participate in automation scenarios, and the system will ignore device alarms and other notifications
Lid only -- the system will ignore only notifications about the triggering of the device tamper button
Learn more about permanent deactivation of devices
The system can also automatically deactivate devices when the set number of alarms is exceeded or when the recovery timer expires.
Learn more about auto deactivation of devices
Disconnects the detector from the hub and deletes its settings
How to set Chime
Chime is a sound signal that indicates the triggering of the opening detectors when the system is disarmed. The feature is used, for example, in stores, to notify employees that someone has entered the building.
Notifications are configured in two stages: setting up opening detectors and setting up sirens.
Learn more about Chime
GlassProtect settings
Before configuring the chime, make sure that a wired opening detector is connected to GlassProtect and that the External contact option is enabled in the GlassProtect settings in the Ajax app.
1. Go to the Devices menu. 2. Select the GlassProtect detector. 3. Go to its settings by clicking the gear icon in the upper right corner. 4. Go to the Chime Settings menu. 5. Select the siren notification for the event If external contact is open
(available if the External contact option is enabled). . Select the chime sound (siren tone): 1 to 4 short beeps. Once selected, the
Ajax app will play the sound. 7. Click Back to save the settings.
. Set up the required siren.
How to set up a siren for Chime
Indication
Event Turning on the detector Detector connection to the
hub, ocBridge Plus and uartBridge
Alarm / tamper activation
Battery needs replacing
Indication
Lights up green for about one second
Note
Lights up continuously for a few seconds
Lights up green for about one second
During the alarm, it slowly lights up green and slowly goes out
Alarm is sent once in 5 seconds
Replacement of the detector battery is described in the
Battery Replacement
manual
Functionality testing
The Ajax system allows conducting tests for checking the functionality of connected devices.
The tests do not start immediately but within a period of 36 seconds when using standard settings. The test time start depends on the settings of the detector ping interval (the paragraph on "Jeweller" settings in hub settings).
Jeweller Signal Strength Test
Detection Zone Test
Attenuation Test
Detector functionality testing
Having defined the location of the detector and having fixed the device with the bundled adhesive tape, test the detection zone.
GlassProtect does not react to clapping!
Testing the detector
Hit the glass with your fist without breaking it. If the detector catches a lowfrequency sound, the LED blinks. Simulate a high-frequency glass shattering sound for 1.5 seconds after the first hit with a special tool or hitting a glass with a metal object. After recognizing the sound, the detector switches off the LED indicator for a second.
To be triggered when the system is armed, the detector needs to recognize sounds in the following order: low-frequency sound (hit) firstly, then high-frequency sound (glass shattering, shards). Otherwise, the alarm will not go off.
Switch on/off all the appliances that usually operate in the room: generators, air conditioners, etc. If this triggers the detector, try to change the sensitivity or relocate GlassProtect.
Use the sensitivity level, at which the detector correctly passes both test stages and does not respond to any devices operating in the room.
Installing the device Selecting the Location
In some cases, the household activity can cause false alarms
The location of GlassProtect depends on its remoteness from the hub, and obstacles hindering the radio signal transmission: walls, floors, large objects inside the room.
The device developed only for indoor use.
Check the Jeweller signal level at the installation location
If the signal level is low (one bar), we cannot guarantee the stable operation of the detector. Take all possible measures to improve the quality of the signal. At least, move the detector: even a 20 cm shift can significantly improve the quality of signal reception.
If after moving the device still has a low or unstable signal strength, use a radio signal range extender.
Do not install the detector:
1. outside the premises (outdoors); 2. nearby sirens and speakers; 3. nearby any metal objects or mirrors causing attenuation or screening of the
signal; 4. at any places with fast air circulation (air fans, open windows or doors); 5. inside premises with the temperature and humidity beyond the range of
permissible limits; . closer than 1 m to the hub.
GlassProtect recognizes glass break at a distance of up to 9 meters. Its microphone should be positioned no more than 90 degrees relative to the window(s).
Make sure that any curtains, plants, furniture, or other objects do not overcover the microphone opening.
If there are curtains on the window, place the detector between them and the window, for instance, at the window side jamb. Otherwise, curtains can mute the glass break sound, and the detector will not be triggered.
Detector installation procedure
Before installing the detector, make sure that you have selected the optimal location that follows the guidelines of this manual!
1. Fix the SmartBracket attachment panel using bundled screws. If you use any other attachment tools, make sure that they do not damage or deform the attachment panel.
Use double-side adhesive tape only for temporary attachment of the detector. The tape runs dry with time, which can cause falling, false triggering, and detector
malfunction.
2. Put the detector on the attachment panel. When the detector is fixed in SmartBracket, it blinks with LED, signaling that the tamper is closed.
If LED doesn't blink after fixing in SmartBracket, check the status of the tamper in the Ajax app and then the fixing tightness of the panel. If someone detaches the detector from the surface or takes it off the attachment panel, the security system notifies you.
Connecting a Wired Detector
A wired detector with an NC (normally closed) contact type can be connected to GlassProtect using the in-built terminal clamp.
We recommend installing the wired detector at a distance no longer than 1 meter to GlassProtect. Longer wire length increases the risk of its damage and reduces the quality of communication between the detectors. To put out the wire from the detector body, break out the plug:
If the connected wired detector is triggered, you receive the notification.
Maintenance
Check the operational capability of the detector regularly. Clean the detector body from dust, spider web, and other contaminants as they appear. Use soft dry napkin suitable for tech equipment.
Do not use any substances containing alcohol, acetone, gasoline, and other active solvents to clean the detector.
The pre-installed battery ensures up to 7 years of autonomous operation (with the 5 minutes ping interval by the hub). If the detector battery is low, the system notifies the user, and the LED indicator smoothly lights up and goes off if a glass break is detected or the tamper is triggered. How long Ajax devices operate on batteries, and what affects this Battery Replacement
Technical specifications
All technical specifications of GlassProtect Jeweller Compliance with standards
Complete Set
1. GlassProtect 2. SmartBracket mounting panel 3. Battery CR123A (pre-installed) 4. Outside-mounted terminal clamp 5. Installation kit
. Quick start guide
Warranty
Warranty for the Limited Liability Company "Ajax Systems Manufacturing" products is valid for 2 years after the purchase and does not apply to the preinstalled battery.
If the device does not work correctly, you should first contact the support service -- in half of the cases, technical issues can be solved remotely!
The full text of the warranty
User Agreement
Technical support: support@ajax.systems
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