Installation Manual

High Efficiency Side Discharge Outdoor unit 1.5-5 Ton Capacity R-410A

Model Numbers

NOTE: "Graphics in this document are for representation only. Actual model may differ in appearance.”

NOTE: Appearance of unit may vary. Installation must be performed in accordance with the requirements of NEC and CEC by authorized personnel only.

All phases of this installation must comply with National, State and Local Codes.

This document is customer's property and is to remain with this unit. Please return it to customer with service information upon completion of work.

These instructions are intended as an assist to qualified and licensed personnel for proper installation, adjustment and operation of ECM air handler units. Read it thoroughly before attempting installation or service work.

Failure to follow these instructions may result in fire, electrical shock, property damage, personal injury or death.

The instructions do not cover all variations in systems or provide for every possible contingency to be met in connection with the installation.

AHRI CERTIFIED® Unitary Small AC, AHRI Standard 210/240. For verification, visit www.ahridirectory.org. Certification applies only when the complete system is listed with AHRI.

AHRI CERTIFIED® Unitary Small HP, AHRI Standard 210/240. For verification, visit www.ahridirectory.org. Certification applies only when the complete system is listed with AHRI.

ETL US LISTED Intertek

Document Number: 88-E4HL5001-1B-EN

Table of Contents

  1. Safety
  2. Accessories
  3. Installation Overview
  4. Outdoor Unit Installation Instructions
  5. Refrigerant Piping Connection
  6. Electric Wiring
  7. Refrigerant Line Brazing
  8. Evacuation
  9. Test Run
  10. Safety Precaution
  11. Troubleshooting
  12. Outdoor Unit Function
  13. Service Manual

1. Safety

Read the following safety instructions before installing the unit or doing service work.

WARNING may cause personal death or serious injury.

CAUTION may lead to injury or structural damage under some conditions.

WARNING

HAZARDOUS VOLTAGE! DISCONNECT ALL ELECTRIC POWER INCLUDING REMOTE DISCONNECTS BEFORE SERVICING. ENSURE THAT ALL MOTOR CAPACITORS HAVE DISCHARGED STORED VOLTAGE. FAILURE TO DO THE ABOVE COULD RESULT IN DEATH OR SERIOUS INJURY.

WARNING

THIS PRODUCT CAN EXPOSE YOU TO CHEMICALS INCLUDING LEAD, WHICH ARE KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM. FOR MORE INFORMATION GO TO www.p65Warnings.ca.gov

WARNING

PRESSURIZED REFRIGERANT! IMPROPER REFRIGERANT! SYSTEM CONTAINS OIL AND REFRIGERANT UNDER HIGH PRESSURE. RECOVER REFRIGERANT TO RELIEVE PRESSURE BEFORE OPENING THE SYSTEM. DO NOT USE NON-APPROVED REFRIGERANTS OR REFRIGERANT SUBSTITUTES OR REFRIGERANT ADDITIVES. SEE OUTDOOR UNIT NAMEPLATE FOR REFRIGERANT TYPE. FAILURE TO FOLLOW THE ABOVE COULD RESULT IN DEATH, SERIOUS INJURY OR EQUIPMENT DAMAGE.

WARNING

RISK OF ELECTRIC SHOCK! CAN CAUSE INJURY OR DEATH: DISCONNECT ALL REMOTE ELECTRIC POWER SUPPLIES BEFORE SERVICING. NOTICE: USE COPPER SUPPLY WIRES.

WARNING

USE COPPER CONDUCTORS ONLY! UNIT TERMINALS ARE NOT DESIGNED TO ACCEPT OTHER TYPES OF CONDUCTORS. FAILURE TO DO THE ABOVE COULD RESULT IN EQUIPMENT DAMAGE.

WARNING

RISK OF HOT DANGER, DON'T TOUCH THE CHASSIS ELECTRICAL BELT WHEN UNIT IS IN OPERATION.

WARNING

AFTER INSTALLATION, ENSURE THERE ARE NO REFRIGERANT LEAKS AND THAT THE UNIT IS OPERATING PROPERLY. REFRIGERANT IS BOTH TOXIC AND FLAMMABLE AND POSES A SERIOUS HEALTH AND SAFETY RISK.

INSTALL ACCORDING TO THIS INSTALLATION INSTRUCTIONS STRICTLY. IF INSTALLATION IS DEFECTIVE, IT WILL CAUSE THE SET TO FALL, WATER LEAKAGE, FIRE OR ELECTRICAL SHOCK.

INSTALL AT A STRONG AND FIRM LOCATION WHICH IS ABLE TO WITHSTAND THE SET'S WEIGHT. IF THE STRENGTH IS NOT ENOUGH OR INSTALLATION IS NOT PROPERLY DONE, THE SET WILL DROP AND CAUSE INJURY.

WARNING

FOR ELECTRICAL WORK, FOLLOW THE LOCAL NATIONAL WIRING STANDARD, REGULATION AND THIS INSTALLATION INSTRUCTIONS. AN INDEPENDENT CIRCUIT AND SINGLE OUTLET MUST BE USED. IF ELECTRICAL CIRCUIT CAPACITY IS NOT ENOUGH OR DEFECT FOUND IN ELECTRICAL WORK, IT WILL CAUSE ELECTRICAL SHOCK OR FIRE.

WHEN CARRYING OUT PIPING CONNECTION, TAKE CARE NOT TO LET AIR OR OTHER SUBSTANCES OTHER THAN THE SPECIFIED REFRIGERANT GO INTO REFRIGERATION CYCLE. OTHERWISE, IT WILL CAUSE LOWER CAPACITY, ABNORMAL HIGH PRESSURE IN THE REFRIGERATION CYCLE, EXPLOSION AND INJURY.

ENGAGE DEALER OR SPECIALIST FOR INSTALLATION. IF INSTALLATION DONE BY USER IS DEFECTIVE, IT WILL CAUSE WATER LEAKAGE, ELECTRICAL SHOCK OR FIRE.

CAUTION

THIS AIR CONDITIONER CONTAINS FLUORINATED GAS. REFER TO THE RELEVANT LABEL OF THE UNIT ITSELF FOR SPECIFIC INFORMATION ON THE TYPE AND QUANTITY OF GAS.

THE INSTALLATION, MAINTENANCE AND REPAIR OF THE DEVICE MUST BE CARRIED OUT BY QUALIFIED TECHNICIANS.

UNLOADING AND RECYCLING OF AIR CONDITIONER MUST BE CARRIED OUT BY CERTIFIED TECHNICIANS.

CAUTION

DO NOT CHECK THE EQUIPMENT YOURSELF. PLEASE HAVE IT CHECKED BY AN AUTHORIZED DEALER.

DO NOT USE AIR CONDITIONERS FOR PRESERVATION PURPOSES (STORAGE OF FOOD, PLANTS, ANIMALS, ART, ETC.)

DO NOT ALLOW CHILDREN TO PLAY WITH THE AIR CONDITIONER.

CAUTION

DISCONNECT THE POWER SUPPLY BEFORE WORKING ON THE UNIT.

ALL ELECTRICAL WIRING MUST BE DONE ACCORDING TO LOCAL AND NATIONAL REGULATIONS.

THE WIRING MUST BE CARRIED OUT BY A CERTIFIED TECHNICIAN. IMPROPER CONNECTION MAY CAUSE ELECTRICAL FAILURE, PERSONAL INJURY AND FIRE.

CONNECT THE WIRING TO THE TERMINAL AND SECURE IT WITH THE WIRING CLAMP. IMPROPER CONNECTIONS MAY CAUSE FIRE.

CAUTION

MAKE SURE ALL WIRING IS CORRECT AND THE CONTROL BOX COVER CORRECTLY. OTHERWISE, MAY CAUSE OVERHEATING AT THE CONNECTION POINTS, FIRE, AND ELECTRICAL SHOCK.

ENSURE THAT MAIN SUPPLY CONNECTION IS MADE THROUGH A SWITCH THAT DISCONNECTS ALL POLES, WITH CONTACT GAP OF AT LEAST 0.118".

PLEASE TURN OFF THE MAIN POWER OF THE SYSTEM BEFORE PERFORMING ANY ELECTRICAL OR WIRING WORK.

2. Accessories

NOTE: The air conditioning system comes with the following accessories. Use all of the installation parts and accessories to install the air conditioner. Improper installation may result in water leakage, electrical shock and fire, or cause the equipment to fail.

Table 1. Installation Accessories

Name Figure Quantity
Adapter Tube [Diagram of adapter tube] 1
Adapter Tube [Diagram of adapter tube] 1

3. Installation Overview

  1. Read The Safety Precaution
  2. Install The Indoor Unit
  3. Install The Outdoor Unit
  4. Install The Drainage Pipe
  5. Install The Refrigerant Pipe
  6. Electrical Wiring
  7. Air Evacuation
  8. Perform The Test Run

4. Outdoor Unit Installation Instructions

4.1 Select Installation Location

The outdoor unit should be installed in a location that meets the following requirements:

Figure 4-1 Outdoor unit installation location

CAUTION

4.2 Body Dimensions

Figure 4-2 Outdoor unit dimensions

Table 2. Unit Dimensions

Model A/(in) B/(in) C/(in) D/(in) E/(in) F/(in) H/(in)
E4HL5018A1000A E4HL5024A1000A E4HL5030A1000A E4HL5036A1000A 35.6 23.9 15.4 16.6 13.7 13.7 31.6
E4HL5042A1000A E4HL5048A1000A E4HL5060A1000A 37.2 23.6 14.8 16.1 13.3 13.3 55.1

4.3 Install Outdoor Unit

4.3.1 Single Outdoor unit

To ensure the normal operation of the unit, ensure that the outdoor unit installation space meets the following installation dimensions:

For details about how to install a single outdoor units, see Figure 4.3:

Figure 4-3 Single Outdoor units installation clearance requirement

Table: Clearance Requirements (inches)

A~E a b c d e
B ≥ 3.94 in
A,B,C ≥ 11.81 in ≥ 3.94 in ≥ 3.94 in
B,E ≥ 3.94 in ≥ 39.37 in
A,B,C,E ≥ 11.81 in ≥ 5.9 in ≥ 5.9 in ≥ 39.37 in
D ≥ 39.37 in
D,E ≥ 39.37 in ≥ 39.37 in
B,D ≥ 3.94 in ≥ 39.37 in

4.3.2 Multiple outdoor unit side by side

To ensure the normal operation of the unit, ensure that the outdoor unit installation space meets the following installation dimensions:

For details about how to install multiple outdoor units, see Figure 4.4:

Figure 4-4 Multiple outdoor units side by side installation clearance requirement

Table: Clearance Requirements (inches)

A~E a b c d e
A,B,C ≥ 11.81 in ≥ 11.81 in ≥ 39.37 in
A,B,C,E ≥ 11.81 in ≥ 11.81 in ≥ 39.37 in ≥ 39.37 in
D ≥ 78.74 in
D,E ≥ 78.74 in ≥ 39.37 in
B,D ≥ 11.81 in ≥ 98.43 in

4.4 Outdoor Unit Condensed Water Drainage(Optional)

The condensed water and the ice formed in the outdoor unit during heating operation can be drained away through the drain pipe:

  1. Fasten the drain port in the 0.98" hole placed in the part of the unit as shown in the picture.
  2. Connect the drain port and the drain pipe. Pay attention that water is drained in a suitable place.

CAUTION

Figure 4-5 Condensate pipe installation instructions

4.5 Drilling Hole in Wall

You must drill a hole in the wall for the refrigerant piping, and the signal cable that will connect the indoor and outdoor units.

  1. Choose the location of the wall hole according to the location of the outdoor unit.
  2. Use a 2.5" core drill to drill holes in the wall.
  3. Place the cuff on the hole. This protects the edge of the hole and helps seal the hole when the installation process is complete.

NOTE: When drilling the wall hole, make sure to avoid wires, plumbing, and other sensitive components.

5. Refrigerant Piping Connection

5.1 Safety Precaution

WARNING

5.2 Pipe Dimension and Ways of Installation

Outdoor pipe dimension and ways of install (in sequence of cooling capacity)

Table 3. Refrigerant Line Size

Pipe Material Copper Pipe for Air Conditioner
Model Liquid Side Gas Side
E4HL5018A1000A E4HL5024A1000A E4HL5030A1000A E4HL5036A1000A 3/8inch 3/4inch
E4HL5042A1000A E4HL5048A1000A E4HL5060A1000A 3/8inch 7/8inch

NOTE: Ensure that the length of the refrigerant pipe, the number of bends, and the drop height between the indoor and outdoor units meets the requirements.

Table 4. Line Set Length

Conventional Pipe, Cooling Capacity E4HL5018A1000A E4HL5024A1000A E4HL5030A1000A E4HL5036A1000A E4HL5042A1000A E4HL5048A1000A E4HL5060A1000A
Allowed Value
Max Line Length 100 ft 164 ft
Maximum Vertical Change Between Indoor and Outdoor Unit 50 ft 98 ft

5.3 Oil Traps

CAUTION

1. If the indoor unit is installed higher than the outdoor unit: If oil flows back into the outdoor unit's compressor, this might cause liquid compression or deterioration of oil return. Oil traps in the rising gas piping can prevent this. An oil trap should be installed every 32.8 ft of vertical suction line riser.

Figure 5-2 Indoor unit in higher installation

2. If the outdoor unit is installed higher than the indoor unit: It is recommended that vertical suction risers not be upsized. Proper oil return to the compressor should be maintained with suction gas velocity. An oil trap should be installed every 20 ft of vertical suction line riser.

Figure 5-3 Outdoor unit in higher installation

5.4 Refrigerant Piping Connection Instructions

CAUTION

(1) Cut pipes

When preparing refrigerant pipes, take extra care to cut and flare them properly. This will ensure efficient operation and minimize the need for future maintenance.

  1. Use the piping kit accessory or the pipes purchased locally.
  2. Measure the distance between the indoor and the outdoor unit.
  3. Cut the pipes a little longer than measured distance.
Figure 5-4 Cut pipes

(2) Remove burrs

Burrs can affect the air-tight seal of refrigerant piping connection. They must be completely removed.

  1. Completely remove all burrs from the cut cross section of pipe/tube.
  2. Put the end of the copper tube/pipe in a downward direction as you remove burrs in order to avoid dropping burrs into the tubing.
Figure 5-5 Remove burrs

(3) Flaring work

Carry out flaring work using flaring tool as shown below.

Table 5. Flaring Work Dimension

Outside diameter A (Inch)
3/8" 0.03"~0.04"
3/4" 0.02"~0.03"
7/8" 0.02"~0.03"

Firmly hold copper pipe in a die in the dimension shown in the table above.

Figure 5-6 Flaring work

(4) Check

  1. Compare the flared work with figure below.
  2. If flare is noted to be defective, cut off the flared section and do flaring work again.
Figure 5-7 Check pipe

NOTE: Connect the copper pipes to the indoor unit first, then connect it to the outdoor unit.

(5) You should first connect the low-pressure pipe, then the high-pressure pipe.

  1. Align the center of the two pipes that you will connect.
  2. Tighten the flare nut as tightly as possible by hand.
  3. Using a wrench, grip the nut on the unit tubing.

NOTE: Use two wrenches to connect the pipe with indoor/outdoor pipes to avoid the copper pipe cracking.

Figure 5-8 Wrench using guide

4. While firmly gripping the nut, use a torque wrench to tighten the flare nut according to the torque values.

Table 6. Torque Values

Connecting Pipe Size Torque Values (lbf*ft)
3/8" 27.3-31
3/4" 51.7-55.3
7/8" 57.5-61.3

5. Insert the connecting pipe of the indoor unit into the reamer transfer nozzle flaring of the outdoor unit, and braze the connecting port.

CAUTION

6. Insulate all the piping, including the gas valve of the outdoor unit.

7. Open the stop valves of the outdoor unit to start the flow of the refrigerant between the indoor and outdoor unit.

CAUTION

6. Electric Wiring

6.1 Outdoor Unit Wiring

CAUTION

Table 7. Minimum Cross-Sectional Area of Power and Signal Cables

Rated Current of Appliance(A) AWG
≤7 18
7-13 16
13-18 14
18-25 12
25-30 10

(2) Power Wiring

It is important that proper electrical power is available for connection to the unit model being installed. Refer to the unit nameplate, wiring diagram and electrical data in the installation instructions.

Figure 6-1 Wiring diagram

(3) Control Wiring

Class 2 low voltage control wiring should not be run in conduit with main power wiring and must be separated from power wiring, unless class 1 wire of proper voltage rating is used.

Figure 6-2 Schematic diagram for control wiring connection

*:Reversing valve energizes in the heat pump heating mode

Table 8. Thermostat Terminal Defination Chart.

Unit Terminal Terminal defination
R 24VAC power supply for thermostat from secondary transformer.
C Common wire.
Y1 Compressor stage 1, low load-output control.
Y2 Compressor stage 2, high load-output control.
B Reversing valve for heat pump systems.
D Defrosting single wire.
L ODU malfunction signal wire

NOTES:

  1. Be sure power supply agrees with equipment nameplate.
  2. Power wiring and grounding of equipment must comply with local codes.
  3. Some thermostats may use W2/AUX for heat pump.
  4. If a single-stage temperature controller is used, Y1 and Y2 shall be short-circuited.
  5. When the thermostat is applied to the system, the setting should be as below: Reversing valve operating mode - energized in heating.

WARNING The unit must be permanently grounded. Failure to do so can result in electrical shock causing personal injury or death.

Figure 6-3 Furnace diagram for control wiring connection

7. Refrigerant Line Brazing

7.1 Braze the Refrigerant Lines

STEP 1- Remove caps or plugs. Use a deburring tool to debur the pipe ends. Clean both internal and external surfaces of the tubing using an emery cloth.

STEP 2- Remove the pressure tap cap and valve cores from both service valves.

STEP 3- Purge the refrigerant lines and indoor coil with dry nitrogen.

STEP 4- Wrap a wet rag around the valve body to avoid heat damage and continue the dry nitrogen purge. Braze the refrigerant lines to the service valves. Continue the dry nitrogen purge. Do not remove the wet rag until all brazing is completed.

Important: Remove the wet rag before stopping the dry nitrogen purge.

STEP 5- Replace the pressure tap valve cores after the service valves have cooled.

7.2 Refrigerant Line Leak Check

STEP 1- Pressurize the refrigerant lines and evaporator coil to 150 PSIG using dry nitrogen.

STEP 2- Check for leaks by using a soapy solution or bubbles at each brazed location. Remove nitrogen pressure and repair any leaks before continuing.

7.3 Additional Refrigerant Charge

CAUTION

Table 9. Pipe Size and Additional Refrigerant

Liquid pipe diameter 1/4" 3/8" 1/2"
Additional charge for ft pipe(R410A) 0.16oz 0.32oz 0.69oz

8. Evacuation

8.1 Evacuate the Refrigerant Lines and Indoor Coil

Important: Do not open the service valves until the refrigerant lines and indoor coil leak check and evacuation are complete.

STEP 1- Evacuate until the micron gauge reads no higher than 350 microns, then close off the valve to the vacuum pump.

STEP 2- Observe the micron gauge. Evacuation is complete if the micron gauge does not rise above 500 microns in one (1) minute.

Once evacuation is complete, blank off the vacuum pump and micron gauge, and close the valves on the manifold gauge set.

Figure 8-1 Schematic diagram for evacuation

9. Test Run

9.1 Precaution

The test run needs to be performed after the entire system is completely installed. Before performing the test, please confirm the following points:

CAUTION Failure to perform the test run may result in unit damage, property damage or even personal injury.

9.2 Test Run Instructions

  1. Open both the liquid and gas stop valves.
  2. Turn on the main power switch and allow the unit to warm up.
  3. Set the unit to Cool or Heating mode.
  4. For the Outdoor Unit:
    • Check if there is leak in the refrigerant system.
    • Check if the dip-switch setting is correct.
    • Ensure no abnormal vibration and noise during operation.
    • Ensure the wind, noise and water that are generated by the unit do not affect the surrounding environment or cause any safety risks.
    • Check whether the outdoor unit operating mode is displayed correctly.

NOTE: If the unit malfunctions or does not operate according to your expectations, please refer to the Troubleshooting section of the Owner's Manual before calling customer service.

1. When the unit operates for the first time after installation or re-use after long-term power outage, the unit should be powered on and preheated for 8 hours before starting operation.

2. If the unit malfunctions or does not operate according to your expectations, please refer to the Troubleshooting section of the Owner's Manual before calling customer service.

10. Safety Precaution

WARNING This indication shows the possibility of causing death or serious injury.

CAUTION This indication shows the possibility of causing injury or damage to properties only.

NOTE:

  1. Injury means causing harmed, burned, electrical shocked, but not serious for hospitalization.
  2. Damage of property means disrepair of property, material.
  3. Carry out test running to confirm that no abnormality occurs after the installation. Then, explain to user the operation, care and maintenance as stated in instructions. Please remind the customer to keep the operating instructions for future reference.

Operating Conditions

Use the air-conditioner under the following temperature:

Mode Room Temperature Outdoor Temperature
Cool mode 62°F-90°F 5°F-129°F
Heat mode 32°F-86°F -4°F-86°F

If the air conditioner runs for a long time in "COOLING" mode at air relative humidity higher than 80% (doors or windows opened), dew may generate and drip near air outlet.

Noise Pollution

Features of Protector

  1. The protective device will trip at following cases:
    • Stop the appliance and restart it at once or change other modes during operation, you have to wait 3 minutes before restarting.
    • After switching on the power circuit breaker and then turn on the air conditioner at once, you have to wait about 3 minute/20 seconds (some models).
  2. In case all operations have stopped, you need:
    • Press "ON/OFF" button on the thermostat or remote controller again to restart it.
    • Set TIMER once again if it has been canceled.

Inspection

After a long time of operation, the air conditioner should be inspected for the following items:

Stop using the air conditioner if above problem happened.

It is advisable that the air conditioner should be given a detail check-up after using for five years even if none of the above happen.

Feature of HEATING Mode

Preheat

When the unit is installed and operated for the first time in cold weather in winter or reused after long-term power failure, the unit should be powered on and preheated for 4h before starting operation.

Snow protection

In extreme blizzard weather, it is necessary to install auxiliary snow protection facilities (snow cover) and manual snow clearing in order to avoid freezing on the surface of heat exchanger caused by snow cover unit.

Defrost

In "HEATING" operation the appliance will defrost automatically. This procedure lasts 2 ~ 10 minutes, then returns to "HEATING" mode automatically. During defrosting, indoor fan stop running and return to heating mode operation automatically when defrosting has finished.

11. Troubleshooting

CAUTION If one of the following conditions occurs, switch off the power supply immediately and contact your dealer for further assistance:

11.1 Common Problems

The following symptoms are not a malfunction and in most situations will not require repairs.

Problem Possible Cause
Abnormal noises of outdoor unit The unit will make different sounds based on its current operating mode.
Both the indoor and outdoor units make noises The air conditioner may hum during operation. This is a normal phenomenon, which is caused by refrigerant gas flowing through the indoor and outdoor units.
When the air conditioner is turned on, and just stopped or defrosted, a hiss may be heard. This noise is normal and is caused by refrigerant gas stopping or turning.
Unit does not turn on when pressing ON/OFF button The unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannot be restarted within three minutes of being turned off.
Cooling and Heating Models: If the Operation light and PRE-DEF (Pre-heating/ Defrost) indicators are lit up, the outdoor temperature is too cold and the unit's anti-cold wind is activated in order to defrost the unit.
The unit changes from COOL mode to FAN mode The unit changes its setting to prevent frost from forming on the unit. Once the temperature increases, the unit will start operating again.
Both the indoor and outdoor units emit white mist The set temperature has been reached, at which point the unit turns off the compressor. The unit will resume operating when the temperature fluctuates again.
When the unit restarts in HEAT mode after defrosting, white mist may be emitted due to moisture generated from the defrosting process.
Dust is emitted from either the indoor or outdoor unit The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity.
The unit emits a bad odor The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations. The unit filters have become moldy and should be cleaned.
The fan of the outdoor unit does not operate During operation, the fan speed is controlled to optimize product operation.

11.2 Troubleshooting Advice

When troubles occur, please check the following points before contacting a repair company.

Problem Possible Cause Solution
The unit is not working Power failure Wait for the power to be restored
The power switch is off Turn on the power
The fuse is burned out Replace the fuse
The unit's 3-minute protection has been activated Wait three minutes after restarting the unit
Poor cooling performance Temperature setting may be higher than the ambient room temperature Lower the temperature setting
The heat exchanger on the indoor or outdoor unit is dirty Clean the affected heat exchanger
The air filter is dirty Remove the filter and clean it according to instructions
The air inlet or outlet of either unit is blocked Turn the unit off, remove the obstruction and turn it back on
Doors and windows are open Make sure that all doors and windows are closed while operating the unit
Excessive heat is generated by sunlight Close windows and curtains during periods of high heat or bright sunshine
The unit starts and stops frequently Low refrigerant due to leak or long-term use Check for leaks, re-seal if necessary and top off refrigerant
There's too much or too little refrigerant in the system Check for leaks and recharge the system with refrigerant
There is air, incompressible gas or foreign material in the refrigeration system. Evacuate and recharge the system with refrigerant
System circuit is blocked Determine which circuit is blocked and replace the malfunctioning piece of equipment
The compressor is broken Replace the compressor
The voltage is too high or too low Install a monostatic to regulate the voltage
Poor heating performance The outdoor temperature is lower than 44.5°F Check for leaks and recharge the system with refrigerant
Cold air is entering through doors and windows Make sure that all doors and windows are closed during use
Low refrigerant due to leak or long-term use Check for leaks, re-seal if necessary and top off refrigerant

12. Outdoor Unit Function

(1) Cooling only and heat pump switch

This switch allows the user to choose between heat pump or cooling only operation. If the heat pump operation is selected, the unit will operate in both heating and cooling. If cooling only operation is chosen, heating will be disabled.

The dip-switch is located on the outdoor unit main board. Heat pump operation is the default selection with the SW1-1 located at the digit end (down). To switch to cooling only operation, set the SW1-1 to the ON position.

Figure 12-1 Outdoor unit main PCB

(2) Unit Capacity Adjustment

This switch allows the technician to adjust the capacity of the unit during installation. The default setting (SW1-2 at the digit end (down)) represents 100% capacity. The capacity can be adjusted to 75% by positioning the SW1-2 to the ON position.

Table 10. The Outdoor Unit Dip-Switch Function

Item Definition The DIP set position Description
SW1-1 Cooling only / Heat pump function selection ON
Digital: 1. 2. 3. 4.
Default setting, the outdoor is a normal Heat Pump unit, which runs in Cooling or Heating mode based on the customer selection.
ON
Digital: 1. 2. 3. 4.
It turns off the Heating function, and operates the Cooling mode when receiving the cooling start signal, and keeps standby while receiving the heating start signal.
SW1-2 Unit capacity selection ON
Digital: 1. 2. 3. 4.
100% capacity (default setting).
ON
Digital: 1. 2. 3. 4.
75% capacity.
SW1-3 For manufacturer adjustment ON
Digital: 1. 2. 3. 4.
For manufacturer adjustment, please keep the original setting.
SW1-4 For manufacturer adjustment ON
Digital: 1. 2. 3. 4.
For manufacturer adjustment, please keep the original setting.

Note: The dip-switch should be adjusted only when the unit is powered off. If the dip-switch is activated when the unit is powered on, there will be no change until it is power cycled.

(1) ODU Operation Mode Display

This display enables the technician to observe the unit's mode of operation. When the unit is running in normal condition, the left and center positions on the digital display will not be illuminated. The right position of the digital display will indicate the ODU operation mode. Refer to the following chart for the indicators of the different modes.

S3 is the indicator for the ODU operation mode, the display description is as below:

Description
0 No startup signal is received, stop state
1 Startup signal has been received, ready to start up
2 Cooling mode
3 Heating mode
4 Oil return mode
5 Defrosting mode
6 Force defrosting mode
7 Force cooling mode
8 Force heating mode
9 Test mode
A Failure or protection, stop state

(2) Error code display

The same digital display is used for error codes using the left and center positions. In the case of multiple failures or protections, the error codes will alternate on the display. Please refer to the list of error codes in the following chart.

Error Code List

Code Description Remark Class
E0 IDU & ODU Communication failure hardware failure I
E1 IDU Room Temperature sensor failure. (IDU RT failure) hardware failure I
E2 IDU Coil temperature sensor failure. (IDU IPT failure) hardware failure I
E3 ODU Coil temperature sensor failure. (OPT) hardware failure I
E4 AC Cooling system abnormal hardware failure I
E5 IDU/ODU mismatched failure (specially performance test on the production line) hardware failure I
E6 IDU PG Fan motor / DC fan motor works abnormal (IDU failure) hardware failure I
E7 ODU Ambient Temperature sensor failure hardware failure I
E8 ODU Discharge Temperature sensor failure. hardware failure I
E9 IPM / Compressor driving control abnormal. hardware failure I
EA ODU Current Test circuit failure hardware failure I
EB The Communication abnormal of Main PCB and Display board (IDU failure) hardware failure I
EC ODU EEPROM failure. hardware failure I
EE ODU DC fan motor failure. hardware failure I
EF ODU Ambient Temperature sensor failure hardware failure I
EH ODU compressor suction Temp. sensor failure hardware failure I
EP ODU compressor roof shell Temp. sensor failure hardware failure I
EU ODU Voltage test circuit abnormal. hardware failure I
EJ ODU middle coil Tmep. Sensor failure hardware failure I
EN ODU gas pipe Temp. sensor failure hardware failure I
EY ODU pipe Temp. sensor failure hardware failure I
P0 IPM module protection. hardware failure II
P1 Over / under voltage protection. other failure II
P2 Over current protection. other failure II
P3 ODU Discharge pipe Over temperature protection. other failure II
P4 Sub-cooling protection on Cooling mode. other failure II
P5 Overheating protection on Cooling mode. other failure II
P6 Overheating protection on Heating mode. other failure II
P7 Outdoor Over temperature/Under temperature protection. other failure II
P8 Compressor driving protection (Load abnormal). other failure II
P9 Communication failure for TOP flow unit/ Preset mode conflict. other failure II
PA IPM module protection. other failure II
F0 Infrared Customer feeling test sensor failure. (IDU failure) other failure I
F1 Electric Power test module failure. (IDU failure) other failure I
F2 Discharge temperature sensor failure PROTECTION. other failure I
F3 ODU coil temperature failure PROTECTION.. other failure I
F4 Cooling system gas flow abnormal PROTECTION.. other failure I
F5 PFC PROTECTION other failure II
F6 The Compressor lack of phase / Anti-phase PROTECTION. other failure I
F7 IPM Module temperature PROTECTION other failure II
F8 4-Way Value reversing abnormal.. other failure I
F9 The module temperature test circuit failure. hardware failure I
FA The compressor Phase-current test circuit failure. hardware failure I
FB Limiting/Reducing frequency for Over load protection on Cooling/Heating mode. other failure II
FC Limiting/Reducing frequency for High power consumption protection. other failure II
FE Limiting/Reducing frequency for Module current protection (phase current of compressor). other failure II
FF Limiting/Reducing frequency for Module temperature protection. other failure II
FH Limiting/Reducing frequency for Compressor driving protection. other failure I
FP Limiting/Reducing frequency for anti-condensation protection.. other failure II
FU Limiting/Reducing frequency for anti-frost protection. other failure II
FJ Limiting/Reducing frequency for Discharge over temperature protection. other failure II
FN Limiting/Reducing frequency for ODU AC Current protection. other failure II
FY Gas leakage protection other failure I
H1 High pressure switch malfunction hardware failure I
H2 Low pressure switch malfunction hardware failure I

13. Service Manual

For more information, please scan the QR code for the service manual.

[QR code for Side Discharge Service Manual]

About Trane and American Standard Heating and Air Conditioning

Trane and American Standard create comfortable, energy efficient indoor environments for residential applications. For more information, please visit www.trane.com or www.americanstandardair.com

The AHRI Certified mark indicates company participation in the AHRI Certification program. For verification of individual certified products, go to ahridirectory.org.

The manufacturer has a policy of continuous data improvement and it reserves the right to change design and specifications without notice. We are committed to using environmentally conscious print practices.

Document Number: 88-E4HL5001-1B-EN

Date: 08 Sep 2023

Supersedes: 88-E4HL5001-1A-EN (Apr 2023)

© 2023

Models: E4HL5018A1000A, E4HL5024A1000A, E4HL5030A1000A, E4HL5036A1000A, E4HL5042A1000A, E4HL5048A1000A, E4HL5060A1000A, E4HL5018A1000A High Efficiency Side Discharge Outdoor Unit 1.5-5 Ton Capacity, E4HL5018A1000A, High Efficiency Side Discharge Outdoor Unit 1.5-5 Ton Capacity, Side Discharge Outdoor Unit 1.5-5 Ton Capacity, 1.5-5 Ton Capacity

File Info : application/pdf, 35 Pages, 2.02MB

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88-E4HL5001-1B-EN 09082023

References

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