Owner's Manual for TRIPP-LITE models including: B002-DP1A2-N4, B002-DP2A2-N4, B002-DP1A4-N4, B002-DP2A4-N4, B002-DP1A2-N4 Secure KVM Switches, Secure KVM Switches, KVM Switches, Switches
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NIAP-Certified Secure KVM Switches | Tripp Lite
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DocumentDocumentOwner's Manual Secure KVM Switches, NIAP Protection Profile Version 4.0 DisplayPort Models: B002-DP1A2-N4, B002-DP2A2-N4, B002-DP1A4-N4, B002-DP2A4-N4 HDMI Models: B002-H1A2-N4, B002-H2A2-N4, B002-H1A4-N4, B002-H2A4-N4 DP to HDMI Models: B002-HD1A2-N4, B002-HD2A2-N4, B002-HD1A4-N4, B002-HD2A4-N4 DVI: B002-DV1A2-N4, B002-DV2A2-N4, B002-DV1A4-N4, B002-DV2A4-N4 Este guía esta disponible en español en la página de Tripp Lite: www.tripplite.com/support Ce guide est disponible en français sur le site Web de Tripp Lite : www.tripplite.com/support PROTECT YOUR INVESTMENT! Register your product for quicker service and ultimate peace of mind. You could also win an ISOBAR6ULTRA surge protector--a $100 value! www.tripplite.com/warranty 1111 W. 35th Street, Chicago, IL 60609 USA · www.tripplite.com/support Revision: 1.0 CCooppyyrriigghhtt ©©22002118TTrriippp Lite. All rightss rreesseerrvveedd.. 1 Release Date: July 21, 2021 Table of Contents Package Inncclluuddeess.................................................................................................................... 3 Oppttionaall AAccessories ........................................................................................................... 3 Systemm RReeqquuiirreemmeennttss......................................................................................................... 4 Featurreess ....................................................................................................................................... 4 Immppoorrttaanntt SSaaffeettyy IInnssttrruuccttiioonnss........................................................................................ 6 Innssttaalllaattion ................................................................................................................................. 8 KVMMSLwEitDcshi..n..g............................................................................................................................. 10 PSoirnt gSleele-cHtieoandLEMDsod..e....K..M.....S..w...i.t.c..h...i.n..g............................................................................... 10 PMusuhl-tBi-uHtteonadLEMDsod...e...K...M....S...w...i.t.c..h..i.n..g.................................................................................. 101 KVPMortLSEelDecstio.n.a.nd. P.u.s.h-.Bu. t.to.n.LE. D.s. ................................................................................... 104 CPoonrstolSeeVliedecotioPonrtLLEEDDs......................................................................................................... 104 MisPcueshll-aBnuetotouns LKEVDMs F. u.n.c.ti.o.n.a.li.ty. ............................................................................. 141 APUoDrItTISNGel:eDcutmiopninagnthdePEuvesnht-LBougt.t.o..n....L..E..D...s..................................................................... 124 RCEoSnETs:oRlesVtoirdeeFoacPtoorrytDLeEfaDult.s ........................................................................................... 143 PCoownersUopleSCelAf-TCesPt o..r..t..L..E..D....................................................................................................... 143 W EDaIrDraLnetyarann.d. P. r.o.d.uc. t. .R.eg. .is.t.ra.t.io.n. ......................................................................... 154 Miscellaneous KVM Functionality . . . . . . . . . . . . . . . . . . . . . . . . . 16 Disabling CAC Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Enabling CAC Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 CAC Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 AUDITING: Dumping the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . 19 RESET: Restore Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Power Up Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Warranty and Product Registration . . . . . . . . . . . . . . . . . . . . . . . . 22 2 260-933845-EN.indd 2 8/10/2018 182-:0463-:52 Package Includes ·· B00022--Series Secure KKVVMM Swittcchh ·· 12V 2A*EExtxeternrnaal lPPoowweerrSSuupppplyly ·· Owwnneerr''ssMMaannuuaall *B002-DV1AC8 includes a 12V 3A external power supply Optional Accessories · P312-SSeeries 3.5 mmmm SStteerreeoo AAuuddiioo CCaabbllees · P55669-X0X0X6-CDEVRI-TAPMreamleiutmo HHDig1h5-SMpeaeledAHdDaMptIeCr aCbalbelse 6 ft. · P576802-XSXeXri-eXsXXDVHID-DMDI/uUaSl-BLiKnkVMCaCbalebsle Kit · P576802-XXX--ADHSeHrDieMs ID/VDIV-DI/UDSuBalKLVinMk C+abAluedKioitCables · P576813-XSXeXri-eXsXXDVDIi-sDplSaiynPgolert-LKinVkMCCaabblelse Kit · PP755890--Serieess DVisIp-Dla/yUPSoBrt/ACuadbioleCsable Kit ·· PU506292--XSXeXr-ieCsERUTSBPr2e.m0iuAm/BHDigehv-icSepeCeadblHesDMI Cables *·XXPX7r8ef2e-rXsXtoX-lDenHgtHhD(eM.gI./0U0S6B=K6VfMt., 0C1a0bl=e1K0itft., and so on) · P580-Series DisplayPort Cables · U022-Series USB 2.0 A/B Device Cables *XXX refers to length (e.g. 006 = 6 ft., 010 = 10 ft., and so on) 3 260-933845-EN.indd 3 8/10/2018 2:43:5 System Requirements · DisplayPort, DVI or HDMI monitor Note: The number of displays needed can be determined from the model name. The number directly preceding the "A" in the model name indicates how many monitors can be connected to the KVM switch. · Wired USB mouse and keyboard without internal hub or composite device functions* · Computer with a DisplayPort, DVI or HDMI port · Computer with an available USB port · Computer with an available 3.5 mm stereo audio port · Speakers with a 3.5 mm stereo audio port · Compatible with all major operating systems *Wireless keyboard and mouse are not supported Features · Certified to NIAP / Common Criteria Protection Profile for Peripheral Sharing Switches, Version 4.0. · Safely switch between computers (up to 8) with varying security levels. · DisplayPort models support video resolutions up to 3840 x 2160 @ 30 Hz and HDMI models support resolutions up to 3840 x 2160 @ 60 Hz. · Anti-Tampering Protection - Internal Anti-Tamper switches disable the KVM is the housing is opened, causing it to become inoperable. When disabled, the front panel LEDs will flash repeatedly and the internal buzzer will sound repeatedly. This is also caused by the exhaustion of the internal battery which has a life rating of over 10 years. Opening the housing will disable the unit and void the warranty. · Tamper-Evident Seals - The enclosure of the unit is protected with tamper-evident seals to provide visual evidence if the unit has been tampered with or compromised. Removing these labels will void the warranty. 4 260-933845-EN.indd 4 8/10/2018 182-:0463-:52 Features · Protected Firmware - The unit features special protection that prevents reprogramming or reading firmware, protecting against attempts to alter the logic of the KVM. · High Isolation on USB Channels - Opto-isolators are used to keep USB data paths electrically isolated from each other, preventing data leakage between ports. · Secure EDID Emulation Secure EDID learning and emulation prevents unwanted and unsecure data from being transmitted through the DDC line. · Automatic Keyboard Buffer Clearing The keyboard buffer is automatically cleared after data transmission, so no information is left stored in the switch. · No Memory Buffer The only way to access connected computers is via push button. Port switching methods such as On-Screen Display (OSD) and Hotkey Commands have been excluded to further ensure data integrity. 5 260-933845-EN.indd 5 8/10/2018 2:43:5 Important Safety Instructions · Read all instructions and save them for future reference. · Follow all warnings and instructions marked on the device. · Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. · Do not use the device near water. · Do not place the device near, or over, radiators or heat registers. The device cabinet contains slots and openings to allow for adequate ventilation. To ensure reliable operation and to protect against overheating, these openings must never be blocked or covered. · The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built-in enclosure unless adequate ventilation has been provided. · Never spill liquid of any kind on the device. · Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. · The device should be operated from the power source type as indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power utility. · Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. · If an extension cord is used with this device, make sure the total ampere rating of all products used on the cord does not exceed the extension cord ampere rating. Make sure the total rating of all products plugged into the wall outlet does not exceed 15 amperes. · Position system cables and power cables carefully. Make sure nothing rests on any cables. · To help protect your system from sudden transient increases and decreases in electrical power, it is recommended you plug your devices into a Tripp Lite Surge Protector, Line Conditioner, or Uninterruptible Power Supply (UPS). 6 260-933845-EN.indd 6 8/10/2018 182-:0463-:52 Important Safety Instructions · When connecting or disconnecting power to hot-pluggable power supplies, observe the following guidelines: o Install the power supply before connecting the power cable to the power supply. o Unplug the power cable before removing the power supply. o If the system has multiple power sources, disconnect power from the system by unplugging all power cables from the power supplies. · Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts, resulting in a risk of electrical shock or fire. · If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair. o The power cord or plug has become damaged or frayed. o Liquid has been spilled into the device. o The device has been exposed to rain or water. o The device has been dropped or the cabinet has been damaged. o The device exhibits a distinct change in performance, indicating a need for service. o The device does not operate normally when the operating instructions are followed. · Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair. · This device is designed for IT power distribution systems with up to 230V phase-to-phase voltage. · To prevent damage to your installation, it is important that all devices are properly grounded. 7 260-933845-EN.indd 7 8/10/2018 2:43:5 Important Safety Instructions · This device is equipped with a three-wire grounding-type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact an electrician to replace your outlet with one that will accept this type of plug. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes. · Warning! There is a risk of explosion if the battery is replaced with an incorrect battery type. Do not attempt to service the device yourself. Refer all servicing to qualified service personnel. Installation Nottee::BBeefoforreepprroocceeeeddiinngg wwiitthh iinnssttallation, mmake sure all devices beinngg coonnnneecctteeddttoo the KVM swwiittcchh aarree ttuurrnneeddooffff.. 11.. Using audio//vviiddeeooccaabblleessaapppprroopprriaiatteeffoorryyoouurrsswwiittcchhmmooddeell,, connnneecctt the viddeeoo outpuutt portt of each computer you are aadding to tthhee vviiddeeoo iinnppuutt ppoorrttss ooff tthhee KKVVMM SSwwiittcchh.. NNoottee::MMooddeellss wwiitthh DDuuaall MMoonniittoorr ccaappaabbiilliittyy rreeqquuiirree ttwwoo aavvaaiillaabbllee vviiddeeooppoorrttssppeerr ccoommppuutteerr.. 22.. UUssiinngg UUSSBB AA//BB ddeevviiccee ccaabblleess,, ccoonnnneecctt aa UUSSBBppoorrttoonneeaacchhccoommppuuteterr bbeeiinngg aaddddeedd ttoo tthhee UUSSBB iinnppuuttppoorrttsofotfhteheKVKMVMSwSiwtcithc.h. 3. Note: Models with CAC (Common Access Card) support require an additional USB U2.s0inAg/B3c.5abmlemcosntneerceteodatuodeiaocchacbolmesp,ucteor.nnect the audio output of each 3. Ucosmingpu3t.e5r ymomu asrteeraedodainugdtioo tchaeblaeusd, icooinnnpeucttptohretsaoufdtioheoKutVpMutSowf ietcahc.h 4. Ucosminpguttheer ayopupraorperiadtedianugdtio/tvhiedeaoudcaioblien,pcuotnpnoertcst oafmthoeniKtoVrMapSpwroitpchri.ate 4. Ufosrinyogutrheswaiptcphromproiadteel taoutdhioe/cviodnesoocleabvildee, ocoonuntpeuctt apomrtoonfittohreaKpVpMropsrwiaittceh. for your switch model to the console video output port of the KVM switch. 8 260-933845-EN.indd 8 8/10/2018 182-:0463-:52 Installation 55.. Connect a wired USBB kkeeyybbooaarrdd aanndd mmoouussee ttootthheeccoonnssooleleUUSSBBkkeeyybbooaardrd aanndd mmoouussee porrttss ooff the KVM sSwwiittcchh.. Note: KKeeyybboards and mice with internnaall USSB hub or compossiittee ddeevviiccee ffuunnccttiioonnss aarree nnoott ssuuppppoorrtteedd..WWiirreelelesssskkeeyybbooaardrdssaannddmmiciceeaarerennoot tssuuppppoortretde.d. 66.. CCoonnnneecctt aa sseett ooff ssppeeaakkeerrss ttoo tthheeccoonnssoolleeaauuddiioooouuttppuuttppoorrttoofftthheeKKVVMM SSwwiittcchh uussiinngg aa 33..55 mmmm sstteerreeoo aauuddiioo ccaabbllee.. NNoottee:: MMiiccrroopphhoonneess oorr hheeaaddsseettss wwiitthh mmiiccrroopphhoonneessaarreennoottssuuppppoortretedd. . 77.. PPoowweerr oonn tthhee KKVVMM bbyyccoonnnneeccttiinnggtthheeininccluluddeeddeexxtteerrnnaallppoowweerrssuuppppllyy a(a(PPnnDDddUUpp))l,l,uuooggrrggUiUinnnnggiinniitttteeiinnrrrtrtuouoppaattiibTbTrrlleieippPppPooLLwwiitteeeerrSSSSuuuurrpgpgpeepllyPyPr(r(oUoUttPePeScSc)tt).oo.rr,, PPoowweerr DDiissttrriibbuuttiioonn UUnniitt 88.. Power on all connected computers and monitor. The Front Panel LEDs NwPwooiilllwtlebbe:eerTgghoiiennncattooolml ffcllpaaoussnthhenr..eccotnendecctoemd ptoupteorrts1anwdill monitor. The Front Panel LEDs always be selected by default after 9. 10. pNoowtee:rTuhpe. computer connected to port 1 will always be selected Tpoowsewritucph. among the connected computers, simply push by default after the desired 9. iTnopsuwt ibtcuhttoanmonngthtehefrcoonnt-npeacnteldocfotmhepuKtVeMrs., sIfimanpliynputshpothrteisdesseilreecdted, tinhepuLtEbDutotfonthoant pthoertfwroilnl tt-uprannoenl o. f the KVM. If an input port is selected, the LED of that port will turn on. Note: The KVM will terminate an open session upon switching to a different computer. 9 260-933845-EN.indd 9 8/10/2018 2:43:5 KVM LEDs Port Selection LEDs · When the LED is off, the corresponding port is not currently selected. · When the LED is on, the corresponding port is currently selected. · When the LED is flashing, the EDID Learn process is occurring. Push-Button LEDs · When the push-button LED of a non-selected port is off, the corresponding port is not currently selected. · When the push-button LED is on, the corresponding port is currently tionality is seenleacbtled.and CAC functionality is enabled. · When the push-button LED is flashing, the EDID Learn process is occurring. Port Selection and Push-Button LEDs · When all Port Selection and Push-Button LEDs are flashing simultaneously, the USB peripheral connected to the console keyboard or mouse port has been rejected. Console Video Port LED · When the LED is off, a monitor is not connected · When the LED is illuminated, a monitor is connected · WWhheenn tthhee LLEEDD iiss ffllaasshhiinngg,, tthheerree iiss aa pprroobblleemm wwiitthh EEDDIIDD.. RPeesrfeoarmt ththeepoEwDeIDr oLef athrne pKrVoMcetdoures(osleve thesEeDisIDsuLeesa. rn section for details) to resolve the issue. 140 260-933845-EN.indd 14 8/10/2018 182-:0463-:52 Miscellaneous KVM Functionality AUDITING: Dumping the Event Log Note: The following steps are intended for the system administrator. The Event Log is a detailed report of critical activities stored in the KVM or KVM memory. To view or dump the Event Log, follow the instructions below. Note: Only one computer connected to port 1 is required for this operation. 11.. OFrpoemn the AcodnmnineicstteradticoonmapnudteSre, cduorwitynlMoadnatgheemAednmt iPnriostgrraatmion(Saenedthe Security Management Tool from www.tripplite.com/support. 2. Once downloaded, run the Administration and Security Management Tool execurable file. The Administration and Security Management screen will appear. 23.. Initiate the session by pressing the following hotkey command. Hit each key one after another. [Alt][Alt][c][n][f][g] 34.. Upon completing the command, the mouse connected to the KVM will stop functioning. A prompt will appear to enter the Credential ID. 45.. Log in by entering the default username admin and pressing Enter. 56.. Enter the default password 12345 and press Enter. 67.. Request a Log Dump by selecting option 53 in the menu. 11 Miscellaneous KVM Functionality RREESSEETT:: RReessttoorree FFaaccttoorryyDDeeffaauullttss Noottee:: TThheefofollollwoiwnginsgtesptseparseainrteenindteednfdoretdhefosrysthteemsaydsmteimnistaradtmor.inistrator. Restore Factorryy DDeeffaauullttsswwiilllrreesseettaalllsseetttininggssoonntthheeKKVVMMtototthheeiriroorirgigininaal l state: · KKVVMM mseotdtiengs will be reset to factory defaults T·o CRAeCstoproertFraecgtiostrryaDtioenfawulitllsb, eforlleomwotvheedsteps below. N·otKeV: MOnlsyeottninegcsomwpillubteer creosnentectotefdatcotoproyrtd1efiasureltqsuired for this operation. 1To. ORepsetnorteheFaAcdtmoriynDisetrfatuioltns,afnodlloSwetchueritsyteMpasnbaegloewm.ent Program (See the NoteA:uOdnitlyinogneSecocmtiopnutefor rcodnonwenctleodadtoinposrttru1citsiorenqsu)i.reTdheforAtdhmis ionpisetraratitoino.n and 1. SOepceunritthyeMAadnmagineimstreantitosncraenednSweiclluariptypeMaar.nagement Program (See the EDID Learn section for download instructions). The Administration and Security Management screen will appear. 1202 260-933845-EN.indd 20 8/10/2018 182-:0463-:52 Miscellaneous KVM Functionality 2. Initiate the session by pressing the following hotkey command, one key after another. [Alt][Alt][c][n][f][g] 3. Upon completing the command, the mouse connected to the KVM will stop functioning. A prompt will appear to enter the Credential ID. 4. Log in by entering the default username admin and pressing Enter. 5. Enter the default password 12345 and press Enter. 6. Select option 73 from the menu on your screen and press enter to restore the KVM to its factory default settings. Note: A comprehensive feature list and instructions for the Administration and Security Management Utility can be found in the Administrator's Guide available at www.tripplite.com/support. Power Up Self-Test If all front panel LEDs are on and not flashing, the Power Up Self-Test failed and all functions are disabled. Check if any of the front panel power selection buttons are jammed. In this case, release the jammed button and recycle power. If Power Up Self-Test continues to fail, contact Tripp Lite Technical Support at www.tripplite.com/support. Front Panel Control To switch to an input port, simply push the desired input button on the front-panel of the KVM. If an input port is selected, the LED of that port will turn on. An open session is terminated upon switching to a different computer. 1231 260-933845-EN.indd 21 8/10/2018 2:43:5 Warranty and Product Registration 3-Year Limited Warranty TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the date of initial purchase. TRIPP LITE's obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center. Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment which has been damaged by accident, negligence or misapplication or has been altered or modified in any way. EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser. PRODUCT REGISTRATION Visit www.tripplite.com/warranty today to register your new Tripp Lite product. You'll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!* * No purchase necessary. Void where prohibited. Some restrictions apply. See website for details. Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice. 1224 260-933845-EN.indd 22 8/10/2018 182-:0463-:52 1253 260-933845-EN.indd 23 8/10/2018 2:43:5 1111 W. 35th Street, Chicago, IL 60609 USA · www.tripplite.com/support 1246 18-06-260 93-3845_RevB 260-933845-EN.indd 24 8/10/2018 182-:0463-:52PDFium PDFium