Philips Water Solutions

I. Product Introduction

Congratulations on your purchase of the Philips water filtration system. This system utilizes Philips Aquaporin Inside® technology to provide cleaner, safer water daily. It harnesses natural aquaporin proteins for superior filtration down to 0.0001 microns, reducing a wide range of impurities and dissolved solids for consistently safe, refreshing, pure-tasting water. Tested in collaboration with NASA and ESA, this technology brings advanced innovation to your home. Paired with the instant heating faucet, it delivers hot and ambient pure-tasting water.

Please read this user manual carefully before using the appliance and keep it for future reference.

*The substances removed or reduced by this system may not be present in all users' water.

II. Product Specifications

III. Product overview

Note: The product images, user interfaces, and illustrations in the manual are for reference only. Due to product updates and upgrades, there may be slight differences between the actual product and the illustrations. Please refer to the received physical product for accuracy.

The system includes the following main components:

• 1. Cover: The main housing cover.
• 2. Reverse osmosis filter (AQP): The primary filtration component.
• 3. Sediment and carbon block filter 2-in-1 (CP): A combined pre-filter.
• 4. GAC filter: Granular Activated Carbon filter.
• 5. System: The main filtration unit.
• 6. Faucet: The dispensing tap, which provides hot and ambient water.
• 7. 1/4″ PE pipe (white): Used for connecting to the tap water inlet.
• 8. 1/4" PE pipe (grey): Used for the drain outlet.
• 9. 1/4" PE pipe (red): Used for heating water supply.
• 10. 3/8" PE pipe (blue): Used for purified water supply to the faucet.
• 11. Three-way ball valve: Connects the system to the cold water supply.

IV. Installation

Note: Before installation, check the system's condition to ensure it was not damaged during transport. Unpack the system and accessories, removing protective packaging materials. Recyclable materials used in packaging should be disposed of properly.

Warning: Keep plastic bags out of the reach of children, as they may be dangerous. [warning symbol]

Ensure all necessary tools are prepared and that the installation environment meets hygiene and sanitation standards. All tools used should be clean, rust-free, and grease-free. Installation should be carried out under appropriate hygienic conditions. Avoid external contamination by using gloves and washing hands frequently. The system and installation must comply with local regulations.

This product contains electrical and electronic components and should not be disposed of with domestic waste. At the end of its service life, return it to the place of purchase or a local recycling center. Proper collection and treatment help preserve natural resources and avoid potential public health risks. [recycling symbol]

1. Preparations before installation

Choose a suitable location for the system, ensuring a power socket is nearby. Check the packing list and prepare the necessary tools:

• PTFE tape
• Screwdriver
• Wrench
• Pipe cutter
• Flashlight
• Rag
• Electric drill

2. Installing the three-way ball valve

a. Turn off the cold water supply. Turn on the kitchen cold water faucet to release pressure and drain water from the pipe. Disconnect the cold water hose from the cold water valve.

b. Insert the nut of the three-way ball valve onto the 1/4″ PE pipe and insert the pipe into the convex connector of the three-way ball valve. Tighten the nut with a wrench.

c. Install the three-way ball valve onto the cold water valve. Ensure the gasket inside the valve is not missed during installation.

d. Connect the cold water hose to the three-way ball valve and screw it tightly with a wrench. Ensure the gasket in the cold water hose is not missed during installation.

e. Turn off the three-way ball valve. Turn on the cold water supply. Wipe the connections with a tissue to check for leakage. If the tissue remains dry, the three-way ball valve is installed properly.

3. Install the faucet

Select an appropriate installation location, ensuring the environment adheres to hygiene and sanitation standards and the faucet sits flat on the sink or countertop. Follow Figure 1 if the sink hole radius is more than 25mm from the countertop, or Figure 2 if it is within 25mm.

Figure 1: Hole radius more than 30mm depicts the faucet installation with a large rubber gasket, metal washer, and connections for heating water (1/4" red pipe) and purified water (3/8" blue pipe).

Figure 2: Hole radius less than 30mm shows the faucet installation with a heightening seat, rubber gaskets, metal washer, and connections for heating water (1/4" red pipe) and purified water (3/8" blue pipe).

Note:

• The 3/8" blue PE pipe is for the purified water supply.
• The 1/4" red PE pipe is for the water supply for heating.
• The 4-core connector is for the instant faucet power cord.
• The 5-core connector is for the instant faucet signal cord.
• Ensure correct connections of the pipes and cords.

4. Installing the system

Check for sufficient space for the system, accessories, connections, and servicing. The system must not be installed outdoors. The installation environment should meet hygiene and sanitation conditions. Avoid external dripping liquids onto the system. Place the system on a stable, flat surface, away from heat and potential flammable gas leakage areas.

a. Find a proper place for the system.

b. Cut a suitable length of the 1/4″ PE pipe (white). Connect one end to the system's tap water inlet and the other end to the three-way ball valve.

c. Cut a suitable length of the 1/4″ PE pipe (grey). Insert one end into the system's drain outlet and place the other end into the drain pipe.

d. Cut a suitable length of the 3/8" PE pipe (blue). Connect one end to the faucet's purified water supply and insert the other end into the system's purified water outlet.

e. Cut a suitable length of 1/4″ PE pipe (red). Connect one end to the faucet's water inlet for heating and connect the other end to the system's water outlet for heating.

f. Connect the faucet's power cable and signal cable to the system. Do not plug the system's power supply into the socket yet.

g. Turn on the three-way ball valve.

The installation diagram shows the system unit connected under a sink. Labeled connections include: Water inlet, Purified water, Drain water, Faucet, and the system's dimensions (417mm x 185mm x 390mm). The faucet is shown connected via 3/8" blue pipe for purified water and 1/4" red pipe for heating, with power and signal connections.

V. Using the system

1. Before the first-time usage

a. Connect the system to power. A beep will sound, and indicators will light up for 3 seconds as the system enters auto-flush mode. Check all joints and connectors with tissue for leaks. Dry tissue indicates proper installation.

b. Select ambient water and turn on the faucet. Wait for water to flow, then turn off the faucet. Initial water flow may take time.

c. Select 95°C and 1.0L, then turn on the faucet. The system will enter boiling point self-adjustment mode. Successful adjustment is indicated by the faucet stopping dispensing and the LED ring flashing red and blue alternately for 5 seconds. If unsuccessful, repeat the process.

Note:

• Steam release from the nozzle during boiling point self-adjustment is normal.
• When restarting after a power interruption, run ambient water for at least 10 seconds before extracting hot water to prevent dry-heating.
• To improve water taste after initial installation or filter replacement, flush the filters for 20 minutes. The produced water is not recommended for drinking during this flush but can be used for cleaning.

2. Daily usage

Turn the knob to select the desired water temperature and press the water volume button to select the desired volume. Press the knob to start dispensing water; press again to stop. Note: Volume selection is not applicable for ambient water.

Faucet Display:

• Purified Water TDS: Displays the Total Dissolved Solids of the purified water.
• Dispensing Status Display: Illuminates when dispensing water; turns off after dispensing.
• Temperature Display: Shows the selected water temperature. Displays error codes in case of malfunction.
• Filter Status Display: Constant White Light: Filter life is normal. Flashing Red Light: Filter life is nearing end, replacement recommended soon. Constant Red Light: Filter life has ended, immediate replacement required.
• Knob: Rotate to select water temperature (ambient, 45°C, 65°C, 85°C, 95°C). Press to start/stop dispensing.
• Light ring: Displays blue for temperatures below 45°C, and red for 45°C or above.
• Water Volume Display/Water Volume Selection Button: Cycles through volume options: 0.2L, 0.5L, 1.0L (for hot water modes only).
• Infrared sensing: Placing your hand within 3-5cm for 1 second stops dispensing.

User interface indicators:

• 1. Reset button: Used for filter reset operations.
• 2. Operation status indicator: Indicates system operation status.
• 3. UV-C LED indicator: Shows UV-C sterilization status.
• 4. Error indicator: Alerts to system errors.
• 5. CP filter lifetime indicator: Shows the status of the CP filter.
• 6. AQP filter lifetime indicator: Shows the status of the AQP filter.
• 7. GAC lifetime indicator: Shows the status of the GAC filter.
• 8. Flush button: Initiates manual flushing.

3. System flush

a. Auto-flush: The system flushes automatically when powered up, after 30 minutes of stored filtered water, or after 72 hours of inactivity.

b. Manual flush: Press the flush button to manually initiate flushing. The process completes automatically after 3 minutes.

Filter lifetime indicator

To reset the filter lifetime: Hold the "Reset" button for 5 seconds until a beep. Briefly press "Reset" to select the filter. Hold the "Reset" button for 5 seconds again until a beep. The filter life indicator will flash four times, then show a steady blue light.

VI. Maintenance

1. Routine maintenance

Do not use organic solvents like gasoline to clean the device housing. Use a damp cloth for cleaning after disconnecting the power supply.

If the system is not used for more than 2 days, turn on the faucet to empty the water tank. Refill before consuming water again.

For extended periods of non-use, remove filter cartridges, seal them in plastic wrap, and store them in the refrigerator (not freezer). Turn off the three-way ball valve, empty the system via the faucet, and turn off the power. Before reuse, repeat the steps from "Before the first-time use" in Chapter V.

2. Filter lifetime

Note: For optimal performance, replace filter cartridges according to the filter lifetime indicator or the suggested replacement cycle. Replacement is also recommended if a significantly lower flow rate is observed. This system works only with Philips filters.

*The actual filter cartridge lifetime depends on local tap water quality and daily usage. The recommended replacement cycle is based on average calculations. If local water quality is lower than average, the actual lifetime may be shorter. Replace the filter if it becomes blocked.

3. Filter cartridge replacement

a. Turn off the three-way ball valve, turn on the faucet to drain all water from the system, and disconnect the power supply.

b. Remove the front cover.

c. Unlock the CP or AQP filter needing replacement by pushing up the cover and pulling out the cartridge. For GAC filter replacement, first remove the AQP filter, lift the GAC filter from its holder, twist anticlockwise, and pull it out.

d. Remove the packaging of the new filter. Twist the GAC filter clockwise and push it down into the holder. Insert the new AQP or CP filter until fully seated, then press down the cover to lock it.

e. Turn on the three-way ball valve and switch the power back on. The system will begin automatic flushing. After flushing, water production will start. When production finishes, select ambient water, turn on the faucet to drain the system, and turn it off when flow stops. The system will automatically restart production and become operational after this cycle completes.

Diagrams illustrate the filter replacement process, showing the removal and insertion of filter cartridges (CP, AQP, GAC) into the system unit.

VII. Precautions

Warning:

• Use only municipal tap water as the source. Do not use microbiologically unsafe water or water of unknown quality without adequate disinfection.
• This system is not intended for use by persons (including children) with reduced physical sensory or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a responsible person. Supervise children to ensure they do not play with the system.
• Handle the system gently and carefully. Do not attempt to modify or repair the system yourself, as this will void the warranty.
• This device is intended for domestic use only.
• Do not reverse the installation order of filter cartridges to maintain filter performance.
• If the system is abnormal or faulty, stop use immediately. Close the inlet water valve and turn on the faucet to empty the system.
• Events of faults include: Leakage; Product cracked or damaged; Abnormal sound or burnt smell; Power plug or cord abnormally hot; Machine does not work.
• Please contact consumer care for inspection immediately if any faults occur.
• If not using the system for an extended period, turn off the water supply and open the faucet to release internal pressure to avoid damage.
• Use the provided hose; do not reuse existing hoses for optimal performance and safety.
• This appliance should not be flooded.
• The surface may retain heat after use; keep the power plug away from liquids to prevent damage.

VIII. Troubleshooting

IX. Guarantee & Service

For information or questions, visit www.philips.com/water or contact your local Philips consumer care center. If no local center exists, contact a local dealer. Within two years from purchase, receive free warranty service for manufacturing defects under normal operation, confirmed by maintenance service. Warranty excludes consumables, auxiliary devices, transportation, and door-to-door service. Proof of purchase is required for maintenance.

X. Packing list

Please keep this user manual for future reference.

Specifications are subject to change without prior notice.