Predator Connect W6 AXE7800 Tri-band Wi-Fi 6E Router

User Guide v2.3

All Rights Reserved. © 2023.

Important: This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending on the Operating System version. Images provided herein are for reference only and may contain information or features that do not apply to your device. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

Revision: Aug, 2023

1. Overview

The Acer Connect series W6 is a Wi-Fi 6E Tri-band AXE7800 wireless router, optimized for gamers with intensive features and simple setup steps via a 1-2-3 wizard. It is a stylish 6-antenna desktop wireless router tuned for optimal gaming experience and household use. Network Security protection is embedded, and live updates ensure the network is immune from malware and vulnerability threats 24-7. Smart home (IoT) devices can be set up on its Wi-Fi network. ACS (Automatic Channel Selection) dynamically chooses the most suitable channel for the W6 when interference is experienced from nearby 5GHz SSIDs. Port forwarding profiles for most game consoles (PS5, XBOX, etc.) are available for gameplay. Hybrid QoS is designed for the Predator router, ensuring prioritization of gaming traffic and bandwidth utilization. The VPN feature provides a secure connection for devices when surfing the website. Bridge mode is available for extending Wi-Fi 6GHz coverage for new mobile or laptop devices without replacing the ISP router or MSO DOCSIS modem.

Image of the Predator Connect W6 AXE7800 router, showing the top view with six antennas and blue LED lighting.

2. Installation and Setup

Follow these steps for installation and setup:

  1. Plug in the AC adapter.
  2. Plug into an outlet.
  3. Plug in the Internet cable.
  4. Power on the device.
  5. Connect to PredatorW6 Wi-Fi.
  6. Important information is at the bottom of the device.

Diagram illustrating the connection steps: plugging the AC adapter into the router, then into a wall outlet, connecting the internet cable to the WAN port, powering on the device, and connecting to the Wi-Fi network named 'PredatorWX-XXXX-X.XGHz' with the option to connect.

The device can be set up via the Predator Connect mobile App or the browser web admin.

How to setup the router via Predator Connect Mobile App:

  • Use a mobile device camera to scan the QR code. Download the Predator Connect mobile App via Play Store or App Store. [QR Code for App Download] [App Store Icon] [Google Play Icon]
  • Open the Predator Connect Mobile App and follow the steps for registering an account. Check your email for the registration email and input the 4-digit registration code onto the mobile App.
  • Enable the mobile Wi-Fi function and scan the device QR-code printed on the bottom label. The default admin and Wi-Fi password will be automatically exported into the mobile app (SSID: PredatorW6-YYYY).
  • Device setup is completed.

Setup the router via browser:

  • Ensure the wireless function on your laptop is enabled.
  • Check the device's bottom label for the router's default SSID (PredatorW6-YYYY) and password, then connect.
  • Open a browser on your laptop/desktop and input the device web admin URL: http://acer-connect.com or IP: http://192.168.76.1
  • The device will automatically redirect to a quick setup wizard. Follow the easy 1-2-3 steps to get ready to access the internet.

Note: The admin login password requires modification during the setup wizard for first-time use. Create a strong password and keep it in a safe place. The new password cannot be the same as the prior one.

Note: The router web admin portal locks after five consecutive incorrect attempts. Power cycling the router is required to unlock the web admin.

Note: The SSID Wi-Fi password cannot be the same as the admin login password.

3. Initial Configuration

Log in to the Predator Connect W6 Web Portal (http://acer-connect.com or IP: http://192.168.76.1) using the current valid Admin password. The language of the Web UI can be selected from the drop-down arrow.

Screenshot of the Predator Connect W6 web portal login page, showing fields for password and options to remember password, login, and download the mobile app.

Enter the login password to access the dashboard and other settings of your Predator Connect W6. The router guides you step-by-step to set up and configure internet access and basic network settings. You can scan the QR code on the login screen using an Android mobile or iPhone to download the mobile app and manage your router remotely.

4. Dashboard

After successful login, key information is displayed on the Predator Connect W6 dashboard.

Screenshot of the Predator Connect W6 dashboard, displaying sections for WAN status, Mesh topology, and connected devices. Includes network traffic graph.

Connection Status: Shows the current connection status of the Internet.

WAN Status: Shows WAN connectivity, Download/Upload speed, and WAN IP.

System Uptime: Shows the system uptime since the last reboot.

Wi-Fi Status: Shows the number of wireless client devices connected across 2.4GHz, 5GHz, and 6GHz bands.

LAN Status: Indicates the status of LAN ports. The Predator Connect W6 has one WAN port, one Game port, and three LAN ports (LAN 1, LAN 2, LAN 3).

The icon (at the far right) represents the number of devices connected to the W6 router. Clicking this icon displays a table of connected devices.

Connected Devices: Shows how many client devices are connected via Wi-Fi or LAN. You can modify device names by clicking the pencil icon.

This tab displays client device name, IP address, MAC address, connection mode (Ethernet or Wi-Fi), and duration of connectivity. Devices can be blocked from accessing the Internet by clicking the "block" button.

Network Traffic: Helps indicate real-time Download (DL) and Upload (UL) speeds across the WAN.

Network Speed Test:

  1. Powered by Ookla. Pressing the "GO" button tests WAN connectivity speed.
  2. Manually select a server from the dropdown arrow.
  3. Clicking "Go" tests network speed and displays results.

The test clearly shows network download and upload speed in Mbps, ping rate, and jitter in milliseconds. After viewing results, you can run the speed test again.

Graph showing network traffic (download/upload speeds) over time.

Screenshot of the Speedtest interface showing test results with download, upload, and ping speeds.

5. Hybrid QoS

Hybrid QoS combines application priority and device priority. Killer-Enabled PCs can set application priorities and send packets with DSCP values to the Predator Connect W6 router, which classifies packets and sets priority for applications based on the definitions provided. For non-Killer-Enabled devices, the router identifies game consoles, streaming devices, computers, smartphones, and IoT devices, allocating them a priority group according to default settings, or allowing manual priority setting by the user.

Note: Device identification requires the network security engine to be enabled.

Application-based QoS priority: (Enabled by default) Application Priority uses the DSCP value in the IP header for packet classification. Laptops/desktops with Killer™™ embedded traffic have priorities in four grades by application: Extreme (Games), High (Streaming), Normal (Browsing), Low (Download).

Device priority:

  • Game console devices are set to default extreme priority whether connected via wired Ethernet or wireless. Devices connected via the game port also receive extreme priority.
  • Connected clients can be dragged and dropped into the desired priority level. Changes are effective immediately.

Diagram illustrating device priority levels (Extreme, High, Normal, Low) with example devices.

For upload and download bandwidth configuration, contact your ISP for exact values. Once configured, QoS reserves bandwidth according to the weighting percentage of each priority queue.

You can select "use default configuration" and click "Apply bandwidth", or select "Setting manually" to enter required upload and download bandwidth with priority weighting.

You can select the GeForce NOW option for optimized performance for GeForce NOW gaming clients without bandwidth limitation or NAT acceleration. Note: The TrendMicro engine will be stopped.

For maximum router performance with NAT acceleration and no bandwidth limitation, select the "Max Throughput" option.

Screenshot of the bandwidth configuration settings, showing options for default or manual upload/download bandwidth and priority weighting.

6. Quick Setup

The Predator Connect W6 can operate as a standalone Wi-Fi router, Bridge, or establish a Mesh network. Select the desired operating mode:

  1. Router Mode
  2. Mesh Controller
  3. Mesh Agent
  4. Bridge mode

Diagram showing the different operation modes of the Predator Connect W6: Router mode, Mesh controller, Mesh agent, and Bridge mode.

In Router mode, plug one end of the RJ-45 cable into your DSL or cable modem and the other end into the Predator Connect W6d's WAN port. Connect your device to Predator Connect W6d via Wi-Fi or LAN cable.

Diagram illustrating the installation steps: connecting power, plugging the RJ-45 cable into the WAN port, and connecting a device via Wi-Fi or LAN.

6.1 How to create a Mesh network

To create a mesh network, set one router as a Mesh controller (A) and another router as a Mesh agent (B).

Note: For better performance, a controller can only have 3 agents under its network. For a fourth agent, it will undergo a factory reset after connecting to the mesh network and automatically switch back to router mode.

Steps to create a Mesh network:

  1. Go to quick setup and set the main router as Mesh controller.
  2. Power on the other Predator router and set it as Mesh Agent.
  3. Place both routers close to each other.

There are two ways to onboard an agent to a Mesh network:

  • Press the WPS button on both devices for 2 seconds simultaneously.
  • Connect the agent to the controller via LAN cable.

If the agent successfully onboard to a controller, the LED will be breathing blue; otherwise, the LED will become solid red.

Diagram illustrating the process of creating a Mesh network with a controller (A) and agent (B), and two methods for onboarding an agent (WPS button, LAN cable).

6.1.1 Mesh Topologies

Mesh topologies include:

  • Topology – One agent: A controller connected to one agent via wireless or wired connectivity. Yellow lines indicate poor signal strength, suggesting placing the agent closer to the controller.
  • Star topology – 3 agents: A controller simultaneously connected with three agents via wireless or wired connectivity.
  • Daisy Chain topology – 2 agents: A controller connected to agent 2, and agent 3 connected to agent 2, forming a chain. Blue lines indicate good signal strength.
  • Daisy Chain topology – 3 agents: A controller connected to agent 2, agent 3 connected to agent 2, and the last agent connected to agent 3, forming a chain. Blue lines indicate good signal strength.
  • Tree topology – 3 agents: A controller directly connected with two agents, with a third agent (Agent 3) connected to agent 2.

When an agent is moved, power it off, move it, then power it ON. Observe the agent's LED color for RSSI indication (Blue: good, Green: normal, Orange: poor, Red: disconnected).

Diagrams illustrating different Mesh network topologies: 'One Agent' showing a controller connected to one agent, 'Star topology' showing a controller connected to multiple agents, 'Daisy Chain' showing agents connected in a sequence, and 'Tree topology' showing a hierarchical connection.

Agent connected via Wi-Fi: In this topology, a controller is wirelessly connected with two agents, while the third agent (Agent 3) is connected to agent 2 through wired connectivity. Yellow lines indicate poor signal strength, and blue lines indicate good signal strength.

Agent information: This tab displays agent details: Location, Model number, IP address, Serial number, Firmware version, Devices connected with the agent, and Agent backhaul connectivity.

Diagram showing the Predator Connect W6 router with six antennas, indicating 5GHz, 6GHz, and 2.4GHz bands and LED indicators.

Screenshot of the Agent Information screen, displaying details like location, model, IP, serial number, firmware, and connected devices.

Mesh Limitations

  • Bandwidth Sharing: In daisy-chain configurations, each layer of connected nodes shares bandwidth, potentially halving speed. Using Ethernet cables is recommended for lossless conditions. Star topology is suggested for wireless connections to minimize rate reduction from multi-tiered connections.
  • Backhaul Bandwidth: Client connection speed to the internet cannot exceed backhaul bandwidth. Maximum rates vary by band: 6GHz (160MHz) up to 1201Mbps DL/UL; 5GHz (80MHz) up to 1201Mbps DL/UL; 2.4GHz (20MHz) up to 286Mbps DL/UL.
  • W6 Series Mesh Limits: Maximum one controller + three agents. Supported controllers include Predator Connect X5/W6/W6d and Acer Connect Vero W6m. Supported agents include Predator Connect W6/W6d and Acer Connect Vero W6m. Adding a fourth agent will cause it to factory reset. More agents mean more devices sharing bandwidth, especially in daisy-chain topologies.
  • Device Roles: Devices are factory-defaulted as routers. Roles (Mesh controller, Mesh agent, or bridge) can be changed via Quick Setup. Changing roles after initial setup requires a factory reset.
  • Guest & Smart Home Wi-Fi: Only the controller supports these features; agent nodes do not.

Bridge Mode

In bridge mode, plug one end of the RJ-45 cable into your host router and the other end into the Predator Connect W6's WAN port.

Note: After switching to bridge mode, disable the DHCP server. Functions like Home network priority, Hybrid QoS, Guest Wi-Fi, Smart Home Wi-Fi, IPv6, DMZ, Firewall, NAT pass-through, port forwarding, VPN, WAN ping, and WAN settings may not work.

To access the Predator Connect W6's web portal in bridge mode, a static IP is recommended.

Diagram illustrating the setup of the Predator Connect W6 in bridge mode, connected to another home router.

7. WAN

7.1 WAN Status

This tab provides information about WAN connectivity status, including:

  • Time duration (format HH:MM:SS)
  • MAC address
  • Connection Mode (DHCP, Static IP, PPPoE, etc.)
  • IP address
  • Subnet mask
  • Default gateway
  • Primary & Secondary DNS server

7.2 WAN Setting

Configure Ethernet WAN connection mode to DHCP, Static IP, PPPoE, or switch the WAN port to LAN based on your connection usage. Use the dropdown menu to select preferred WAN settings.

You can select "Switch WAN port to LAN (Switch/Bridge mode)" if the port is not required in bridge mode, effectively adding another LAN port.

Note: After switching to Bridge mode, disable the DHCP Server on the Predator Connect W6 according to your network topology. Some functions may not work as they do in router mode (e.g., Home network security, Hybrid QoS, Guest Wi-Fi, Smart Home Wi-Fi, IPv6, DMZ, Firewall, NAT pass-through, Port forwarding, VPN, WAN ping, WAN setting). To access the Predator Connect W6's WebPortal in bridge mode, it is recommended to set up a static IP on your client network device and connect via Ethernet cable. The LAN gateway of the W6 should also be configured as the client network device's gateway and DNS server.

7.3 DMZ

DMZ (Demilitarized Zone) is a physical or logical subnetwork that exposes firm-facing services to an untrusted network like the Internet. If external users cannot access certain network services provided by the Local Area Network (LAN), the DMZ function can set the client providing these services as the DMZ host. The host IP address must be entered, granting external users access to all services. Clients in the DMZ are exposed to WAN traffic.

7.4 WAN Ping

Enabling this feature allows the WAN port of the Predator Connect W6 to respond to ping requests from the Internet. For better security, keep this feature OFF; the device will not respond to a WAN ping.

7.5 Firewall

Set up firewall rules to accept or drop network requests from the Internet. Click the (+) icon to add a firewall rule, specifying the name, source and destination port, IP address, protocol, target, and status information.

7.6 NAT pass-through

NAT pass-through allows a Virtual Private Network (VPN) connection to pass through the router to the external network.

7.7 Port Forwarding

This feature allows external users to connect to Local Area Network (LAN) services using protocols like HTTP and FTP. Click the (+) icon to add an application and select a required service. You can select service profiles from the common services tab, which automatically populates the name, port number, and protocol. Enter the LAN IP address and select the ON/OFF status, then click "Apply" to activate the service.

New game console profiles have been added, including:

  • Xbox network
  • Play Station 5
  • Play Station 4
  • Nintendo SWITCH
  • Nvidia GeForce Now
  • Steam

7.8 VPN Server

Set up a VPN server on the Predator Connect W6 for remote VPN connections over the Internet. This router offers two VPN services: OpenVPN and IPsec VPN.

A certificate must be generated before enabling the VPN server. Once a VPN server is created, the VPN connection link establishes, and the status is shown, including connection type, remote & local IP address, and duration.

Open VPN is an SSL VPN using UDP or TCP ports, offering flexible configuration. User access options include "Home network" or "Internet and home network". OpenVPN configuration files (client.ovpn) can also be exported.

To configure Open VPN services, enter the WAN IP address, Service port, VPN subnet, and VPN netmask.

IPsec VPN uses predefined communication channels (UDP 500 and UDP 4500) to establish an encrypted tunnel and ESP for transmitting encrypted data.

To configure IPsec VPN services, enter the WAN IP address, Client IP address, Primary DNS server, Secondary DNS server, and Pre-shared key.

7.9 DDNS

A DDNS (Dynamic Domain Name System) service provides a fixed domain name for your router's dynamic IP address. Register with a DDNS service such as Dyn.com, No IP, Google domain, or Cloudflare.com.

After selecting a DDNS service, enter the host name, username, and password, then click "Apply" to activate DDNS. DDNS and WAN status will be displayed once the information is entered.

8. Wi-Fi

8.1 Wi-Fi Status

Displays key information such as Wi-Fi SSID, SSID Broadcast status, Security type, Channel, Connected devices, Gateway address, and MAC address for 2.4GHz, 5GHz, & 6GHz bands.

8.2 Mesh Wi-Fi (In Mesh Mode)

This tab provides information about Mesh Wi-Fi SSID, security settings, encryption, and Wi-Fi password. Band steering is ON by default, automatically connecting devices to the best available Wi-Fi frequency.

8.3 Basic Settings (Router Mode)

This tab is visible when the W6 is configured in router mode. Edit Wi-Fi SSID, enable/disable SSID broadcast, and configure security parameters for 2.4GHz, 5GHz, & 6GHz bands. Security options include WPA, WPA2, WPA/WPA2, WPA3 personal, WPA2/WPA3, and Enhanced open. Encryption options are AES, Auto, TKIP. Auto and TKIP are available with WPA and WPA/WPA2 security options.

Wi-Fi band steering must be ON in mesh mode; in router mode, it can be switched ON/OFF for the host Wi-Fi.

8.4 Advanced Settings

Configure advanced Wi-Fi parameters for 2.4GHz, 5GHz, & 6GHz bands. AP isolation creates a separate virtual network, preventing client communication and unauthorized access. This feature is disabled by default.

The list of PSCs (Pre-Shared Keys) includes: 5, 21, 37, 53, 69, 85, 101, 117, 133, 149, 165, 181, 197, 213, and 229.

802.11 mode is set to "ax only" for the latest and highest performing Wi-Fi standard. Bandwidth is 160MHz by default, with options to select between 20MHz to 160MHz.

8.5 Wi-Fi MAC filter

Devices added to the Wi-Fi MAC filter are blocked from accessing the Internet. Add devices to the filter table by entering their name & MAC address. Up to 32 devices can be added.

8.6 WPS

WPS (Wi-Fi Protected Setup) simplifies connecting devices by pushing the WPS button (near the USB port) or entering a PIN code. Configure WPS settings for 2.4GHz and 5GHz bands using two methods: PIN (client's or router's) or by clicking "Start WPS" and enabling WPS on the wireless device within two minutes. WPS is disabled if Wi-Fi is set to WPA3, WPA, or TKIP mode, or if SSID broadcast is off.

8.7 Smart Home Wi-Fi

This tab provides Internet connection for smart home Wi-Fi but blocks access to devices on the local network. With band steering enabled, it automatically connects devices to the best available Wi-Fi frequency. The default smart home Wi-Fi password is set; changing it for security is recommended.

8.8 Guest Wi-Fi

This tab provides Internet connection for guests and their devices. Guest Wi-Fi and Smart home Wi-Fi only function in controller mode; clients cannot connect via mesh agents. The default Guest Wi-Fi password is set for all bands; changing it for security is recommended.

8.9 Antenna Calibration

For optimal performance, position all six router antennas vertically (90 degrees) towards the ceiling on a flat desk. For specific clients requiring lower latency for gaming, adjust antenna angles:

  1. Position the mobile or laptop where best coverage is desired and enable the calibration option. Note: Walls and floors affect signal strength; for optimal signal, maintain line of sight with the router.
  2. LED indicators adjacent to antennas show signal strength: Blue (good), Green (normal), Red (weak).
  3. Adjust each antenna direction for better performance.

Diagram showing the Predator Connect W6 router with six antennas, indicating 5GHz, 6GHz, and 2.4GHz bands and LED indicators.

Note 1: Feature is not applicable when connected via Ethernet LAN.

Note 2: Four signal strength LEDs are ON when a client is associated with 5GHz and calibrated. For 2.4GHz or 6GHz, only two LEDs are ON.

8.10 ACS (Automatic Channel Selection)

ACS optimizes channel assignment by dynamically selecting the best working channel that is clear and has the least traffic. When the device is in Mesh mode, ACS triggers channel planning.

Note 1: A small delay, rescanning, and cycling OFF/ON may occur when a client is associated with an ACS-enabled band. Check your device's wireless connection and select the best Wi-Fi W6 router SSID after the ACS process.

Note 2: ACS is not applicable if all Wi-Fi channels (2.4GHz, 5GHz, 6GHz) are set to fixed channels.

9. LAN

LAN status

View each LAN port status, including its associated IP address, MAC address, and DHCP server. The Predator Connect W6 has one Game port and three LAN ports.

LAN Setting

Set up LAN IP gateway address and enable/disable the DHCP server. Enter the gateway address and subnet mask. DHCP assigns IP addresses, default gateways, and other network parameters to client devices. The DHCP server can be enabled or disabled as needed.

The following subnets are reserved for default services and should not be used as gateway addresses: 192.168.7.x (IPsec VPN), 192.168.8.x (Open VPN), 192.168.10.x (Guest Wi-Fi), 192.168.20.x (Smart Home Wi-Fi).

10. IPv6

Configure IPv6 settings. The Predator Connect W6 supports DHCPv6, static IPv6, PPPoE, 464xlat, 6rd, and DS-Lite modes. Connection mode is disabled by default. Consult your local Internet Service Provider before enabling and configuring IPv6.

11. Home Network Security

The home network security tab includes network security settings and web/app controller features within parental control. Acceptance of the Trend Micro license agreement is required before enablement.

11.1 Network Security

This tab provides network security information powered by Trend Micro. Enable the security engine to protect against malicious sites, network attacks, and harmful connections from IoT devices.

Malicious site blocking: Prevents visiting malicious websites, protecting computers from Trojans. Trend Micro's Web Reputation Service (WRS) identifies malicious URLs.

Network attack blocking: Detects infected devices and blocks their network behavior to prevent infection in other devices.

IoT security protection: Detects and blocks harmful connections from compromised IoT devices using Trend Micro's smart protection network and its continuously updated IoT device reputation database.

11.2 Parental Control

Control and block unwanted sites on specific devices. Enable/disable Web & App controller and URL controller. Click (+) to add a device, enter its name, MAC address, status, and select blocking categories:

  • Adult: Blocks websites/apps related to Adult, Mature, Illegal, Prohibited, Alcohol, Tobacco, Gambling, Violence, Hate, Racism, Weapons, Illegal Drugs.
  • Instant Messaging and Communication: Blocks websites/apps related to Social Networking and Instant Messaging (e.g., Facebook, Instagram, Twitter).
  • P2P and File Transfer: Blocks websites/apps related to P2P or File transfer.
  • Streaming: Blocks websites/apps for Audio and Video streaming. You can enter device list, name, MAC address, and URL, or add a keyword to block URLs containing it. Internet access time limits can be set by start and end times.

Note: If the end time is earlier than the start time, the block time crosses to the next day. If start and end times are the same, the block is for a full day.

12. SYSTEM

12.1 Operation Mode

View different operation modes. The Predator Connect W6d is currently operating as Mesh controller.

12.2 Login Password

Change your Predator Connect W6 password. Enter your current password first, then the new password. Use a strong password for security.

12.3 System Time

Synchronize device time with system time by enabling "Automatically set time zone". Enabling "daylight savings time" adjusts the time automatically according to the time zone.

12.4 languages

Select the language for your Predator Connect W6 from this tab.

12.5 Backup and Restore

Save configuration by clicking "Backup". The configuration is saved to your 'Downloads' folder on Windows and MAC OS.

To restore configuration:

  1. Click Browse to select a file.
  2. Click Restore.

12.6 System Information

Displays key device information for the Predator Connect W6, such as Device name, Serial number, and Firmware version.

12.7 Restart and Reset Default

Click "Restart device" to reboot the router or "Factory data reset" to restore factory default settings. If the device is bound with the Predator Connect Mobile App, unbind it after the factory reset.

12.8 Firmware Update

Check the existing firmware version and click "check new" for updates. Click the top-right icon "New firmware available" to upgrade to the latest firmware.

Note: Do not power off the Predator Connect W6 during the update process to avoid update failure.

12.9 System Log

System logs consist of general and Wi-Fi logs, displaying the recent 100 activities. Save system logs by clicking the "Save log" button. View Wi-Fi logs similarly.

12.10 USB Storage

A USB port allows authorized users to access files on a USB drive. When a USB drive is plugged in, device type, size, and free space are displayed. Enter server name and login credentials for shared access. Network neighborhood (Samba) can be enabled/disabled in sharing settings.

12.11 Main LED

Information about LED colors and their indications helps understand router behavior. LED indicators show status: Blue flashing (During power on), Orange flashing (During image upgrade), White flashing (During factory reset), Green flashing (WPS active), Blue breathing (WAN status: Good), Green breathing (WAN status: Normal), Orange breathing (WAN status: Poor), Solid red (WAN status: Disconnected), Solid blue (Device boot on success).

Congestion Detection: Tests internet connection status (good, normal, poor). LED is OFF if congestion detection is disabled. Enter host IP addresses for detection.

LED night mode: Dims device luminance. Ensure correct time zone is set before enabling. A daily schedule can be set.

13. Troubleshooting

13.1 Quick Tips

Common issues and troubleshooting steps:

Sequence to restart the device and network:

  1. Turn off and unplug the modem power plug.
  2. Turn off the W6 router.
  3. Plug in the modem power plug and turn it on. Wait for two minutes until the modem LED is steady.
  4. Turn on the W6 router and wait for the device's upper deck main LED to steady breathing.

13.2 Frequently Asked Questions (FAQs)

13.2.1 What can I do if I forget my wireless password?

  • Connect to the W6 router via Ethernet cable LAN.
  • Visit http://acer-connect.com and log in.
  • Go to Wi-Fi -> Basic settings/Retrieve or reset the Wi-Fi passwords.

13.2.2 What can I do if I forget the router's web portal admin password?

Reset the device by pressing and holding the reset key until the LED blinks white. After factory default restoration, log in with the admin PWD printed on the device's bottom label.

Note 1: The web admin portal locks after 5 incorrect password attempts. Reboot the device to disable web admin.

Note 2: Remember to set up the device's internet connection and change the admin password after resetting.

Note 3: If the device was bound via the Predator Connect mobile app, unbind it after the factory data reset.

13.2.3 What can I do if I can't log into the router's web admin portal?

Check the client's device: ensure the client-allocated IP and DNS server IPs are in the same subnet and gateway. Clean browser cookies or use private/Incognito mode.

13.2.4 What can I do if I can't surf the internet even though the configuration is finished?

Log in to the web admin portal dashboard to check Internet status. If the status is up and connected, go to WAN settings and manually configure the DNS server:

  • Primary DNS server: 8.8.8.8
  • Secondary DNS server: 8.8.4.4

If the issue persists, restart the modem and router.

14. Factory Default Settings

Setting Value
Router web admin URL http://acer-connect.com or http://192.168.76.1
Login Password (case-sensitive) AcerXXXX (XXXX are randomized variables; check device label)
Local Network (LAN) Gateway address 192.168.76.1
Subnet mask 255.255.255.0
DHCP server 192.168.76.1
DHCP range 192.168.76.100 to 192.168.76.254
Time zone Depends on country/region of purchase
DHCP starting IP address 192.168.76.100
DHCP ending IP address 192.168.76.254
Time adjusted for daylight save time Enabled
Wireless LAN (WLAN) Wi-Fi SSID (case-sensitive) 2.4GHz: PredatorW6-YYYY-2.4GHz
5GHz: PredatorW6-YYYY-5GHz
6GHz: PredatorW6-YYYY-6GHz (YYYY are randomized variables; check device label)
Security 2.4GHz: WPA2/WPA3
5GHz: WPA2/WPA3
6GHz: WPA3
SSID Broadcast Enabled
RF channel 2.4GHz: Auto
5GHz: Auto
6GHz: Auto
Default operation mode (with AX enabled) 2.4GHz: 2x2 MIMO streams, 1024 QAM, 40MHz, 574MBps
5GHz: 4x4 MIMO streams, 1024 QAM, 80MHz, 4804Mbps
6GHz: 2x2 MIMO streams, 1024 QAM, 80MHz, 2402Mbps
Guest Wi-Fi Disabled
Smart Home Wi-Fi Disabled
Home Network Security Disabled

15. Router Basic Specification

Category Specification
System Processor MT7986 Quad A53 2.0GHz
Memory LPDDR: 1GB, Storage: 4GB
Wireless LAN IEEE standard 802.11 a/b/g/n/ac/ax
Band Tri-band, 2.4/5/6GHz
Throughput AXE7800
MU-MIMO 2+4+2 streams
2.4GHz: 2x2 MIMO streams, 1024/256 QAM, 20/40MHz, 574MBps
5GHz: 4x4 MIMO streams, 1024/256 QAM, 20/40/80/160MHz, 4804Mbps
6GHz: 2x2 MIMO streams, 1024/256 QAM, 20/40/80/160MHz, 2402Mbps
Max Connected Devices 2.4/5/6GHz total: 512 devices
WAN 1 x 2.5Gbps
Ethernet LAN 4 x 1Gbps with 1 Game port
USB Port: USB 3.0 Type-A, Storage: Samba
Button Power: Power-ON/OFF, WPS: Yes
Form factor Dimension 265 x 260 x 111 mm (with antenna)
255 x 256 x 77 mm (without antenna)
10.42 x 10.20 x 4.30 inch (with antenna)
10.03 x 10.09 x 2.983 inches (without Antenna)
Wall mount Yes
Weight 880g, 1.94 pound
DC Power Jack Input Voltage AC 100-240V, 50-60Hz, 1.6A
Power Adapter 12V/3A 36W
Models: 937469, AXE7800, W6 AXE7800, W6 AXE7800 Tri Band Wi-Fi 6E Router, Tri Band Wi-Fi 6E Router, Band Wi-Fi 6E Router, Wi-Fi 6E Router, 6E Router, Router

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