Aqara Smart Device Product Support
User Manual for Aqara models including: G100 2K Indoor and Outdoor Security Camera, G100, 2K Indoor and Outdoor Security Camera, Outdoor Security Camera, Security Camera, Camera
Aqara Camera G100 | 2K Indoor/Outdoor Security Camera with HomeKit Secure Video, AI Detection, Color Night Vision & Wi-Fi 6 – Aqara LLC
Aqara Camera G100 - Help Center
Aqara Camera G100 Select - Aqara UK Shop
File Info : application/pdf, 1 Pages, 223.45KB
DocumentDocumentCamera G100 User Manual EN Product Introduction The camera G100 is weather-resistant and suitable for outdoor use. It's resolution is 3MP and is equipped with a wide-angle FOV of 140° (diagonal). It has two night vision modes: black and white or spotlight color night vision. The black and white night vision uses 940nm invisible infrared fill light, while the spotlight color night vision is achieved by activating a white light for stable color imaging at night.. It supports 2.4GHz Wi-Fi 6 wireless connectivity and allows for local video storage via a MicroSD card. The G100 supports motion and human detection, as well as custom ringtones, RTSP streaming, and NAS storage. With an IP65 rating for water and dust resistance, the camera can operate in temperatures raging from -10¥ to +40¥. Additionally, it is compatible with third-party ecosystems and Works with Apple Home. What is in the Box Camera G100 ×1 Power Cable ×1 Wall Screws (M3×20mm, self-tapping) & Anchor Kit (32mm) ×1 User Manual ×2 4 1 5 2 7 6 8 3 9 10 11 13 14 12 1 IR LED 2 Indicator 3 Bracket 4 Spotlight 5 Lens 6 Mic 7 Power cord-hidden dismantling hole 8 Wall mounted screw holes 9 Foot pad 10 Speaker 11 Waterproof Silicone Plug 12 Power Port Extension Cable 13 Reset Button 14 MicroSD Slot Reset Button Instructions: 1. Long press for 10 seconds: Reset the network and unbind the device. 2. Press 10 times in a row: Restore to factory settings. Device Installation Select Installation Position You can mount the device on any flat surface, the ceiling, or the wall, instructions are as follows: Flat Surface: Once a suitable flat surface location is selected, connect it to the Aqara Home App. After the product is successfully connected to the App, its tilt angle and left/right rotation angle can be manually adjusted based on real-time images, aiming the lens at the position that needs to be monitored. Wall Mounting and Ceiling Mounting 1.It is recommended to install this camera at a height of 2-3 meters above the ground, attach the bracket to the selected installation position on the wall, and mark the punching points. 2.Use a Ø6 mm drill bit to drill holes according to the marked positions, with the hole depth 32 mm. 32mm Ø6mm 3.Use the tool to hammer the expansion plug into the drilled holes, ensuring a flat surface. 4.Use the self-tapping screws from the accessory pack to secure the bracket to the wall. Connecting the Device Download the App Search for "Aqara Home" in the Apple App Store, Google Play, Xiaomi GetApps, HuaweiApp Gallery, or scan the following QR code to download the Aqara Home app. Add the Product to Aqara Home Power on the camera, when the status indicator light starts flashing, open the Aqara Home App then the camera will be automatically discovered and displayed on the app. Click on the discovered device and follow the app's instructions to complete the device binding operation. Alternatively, click on the "+" icon in the upper right corner of the App homepage and select "Camera G100" to bind. After a successful connection, the status indicator light of the repeater will remain on with a blue light. * If the indicator light is not flashing after powering on, please long press the function button for 10 seconds or quickly press the reset button 10 times to reset the device. * During the network setup, make sure that the mobile phone is connected to the Wi-Fi network in the same LAN as the camera. * During the network setup, it is necessary to scan the Aqara pairing QR code on the product or enter the 8-digit pairing code. Please follow the instructions on the App. * If the device fails to connect after 10 minutes of being on, it will enter a cut-off state with a steady white light. To restart the process, please unplug the power and reconnect it, or long press the reset key for 10 seconds to reset the network. When the indicator light begins flashing rapidly, you can reconnect to the network. Add Product to HomeKit Open the Apple "Home" app. Click the "+" in the upper right corner to go to the page of Add Accessories. Scan or manually enter the HomeKit setting code (HomeKit QR code) on the camera, and bind the device to HomeKit. Common HomeKit add failures are as follows: Prompt "Unable to add accessory". Repeated connection failures have caused error information in the iOS cache to be unresolved. Please restart the iOS device (iPhone or iPad) and reset the camera and try again. Prompt "Accessory added". Please restart the iOS device and reset the camera, then manually enter the HomeKit setup code to add the camera. Prompt "Accessory not found". Please reset the camera, wait for 3 minutes, and add it again by manually entering the HomeKit setup code. * Note: Please keep the QR code in a safe place. If adding fails, please press and hold the reset button for 10 seconds to reset the network, and then try adding the device again. Other functions For more device functions, please log in to the Aqara Home app for use. Indicator status Indicator status The yellow indicator is on The yellow indicator flashes quickly The blue indicator flashes quickly The blue indicator flashes slowly The solid blue indicator is on The solid white indicator is on The yellow indicator flashes slowly The indicator light is off Device status Starting The network is waiting to be connected The router is being connected The connection to the router was successful, and the account is being bound Device operating normally The account was not bound within 10 minutes Firmware is being upgraded The indicator light is turned off / the device is not powered on / the device is in sleep mode Basic Parameters Model: CH-C08E/CH-C08D Video Resolution: 2304×1296 Viewing Angle: 140°(diagonal) Encode: H.264 Power Input: 5V1A Local Storage: MicroSD card (not included). CLASS 10 or above is supported, up to 512GB storage Wireless Protocols: Wi-Fi lEEE 802.11 b/g/n/ax 2.4GHz, Bluetooth Operating Temperature: -10°C~40°C (14°F~104°F) Operating Humidity: 0~95% RH, no condensation Notes 1. This product is not a toy, please keep children away from this product. 2. Avoid installing the product in any position that may block the lens or spotlight. When adjusting the lens orientation, please avoid pointing it in the direction of direct sunlight to avoid irreversible hardware damage to the image sensor. 3. When the spotlight is turned on and adjusted to maximum brightness, do not stare at the light to avoid damaging your eyes. 4. The black and white night vision or the spotlight color night vision modes are optional. When switching to the spotlight color night vision mode in a low-light environment, please turn on the spotlight. 5. Please do not try to repair this product by yourself, as it will void the after-sales warranty service. 6. Please select an adapter with a minimum output of 5V1A to use with this product. Notice Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. A 10-day recording history from your Camera G100 is securely stored in iCloud and available to view in the Apple Home app on your iPhone, iPad, or Mac. You can add one camera to a 50GB plan, up to five cameras to a 200GB plan, or an unlimited number of cameras to a 2TB plan at no additional cost. Camera recordings don't count against your iCloud storage limit. Apple, Apple Watch, HomeKit, HomePod, HomePod mini, Siri, iPad, iPad Air, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Online Customer Service: www.aqara.com/support Manufacturer: Lumi United Technology Co., Ltd. Address: Room 801-804, Building 1, Chongwen Park, Nanshan iPark, No. 3370, Liuxian Avenue, Fuguang Community, Taoyuan Residential District, Nanshan District, Shenzhen, China. Email: support@aqara.com Made in China