Chefman TurboFry Touch Air Fryer
Model: RJ38-V3-35T | Capacity: 3.5 Liter
Customer Service: ? 888.315.6553 | ✉️ customerservice@chefman.com
Congratulations on Your Purchase!
Every Chefman product is manufactured to the highest standards of performance and safety. Chefman aims to provide home chefs with dependable, affordable appliances featuring intuitive designs and top-of-the-line post-purchase support, including access to ClubChefman.com for tutorials, recipes, and chef support.
This product is backed by a comprehensive one-year manufacturer's warranty. For assistance with product operation or warranty claims, please contact the dedicated customer service team via phone or email. Warranty claims require a dated receipt and are valid within one year of purchase. This guarantee is in addition to your statutory rights and does not cover damage from accident, misuse, abuse, or force majeure. It will be invalidated if the appliance is tampered with.
Customer service helpline: ? (888) 315-6553, available Monday-Friday, 9 a.m. to 5 p.m. EST.
Email support: customerservice@chefman.com.
Safety Instructions
Important Safeguards: This appliance is for household use only. Always follow basic safety precautions when using electrical appliances, especially around children.
- Use only by persons capable of understanding the user guide or under supervision. Children must be supervised and not left alone with the appliance.
- Never use accessories or parts from other manufacturers, as this may invalidate your warranty.
- Place the Air Fryer on a stable, heat-resistant surface away from heat sources (gas/electric burners, stoves, ovens) and open flames or flammable materials.
- Never operate the Air Fryer on a gas or electric stovetop, even if it's off and cool.
- Do not block air inlets or outlets, as appliances may emit heat or steam.
- Use the provided short power cord to prevent entanglement and tripping hazards. If using an extension cord, ensure its electrical rating is at least as great as the appliance's, and arrange it so it doesn't drape where children or adults could trip over it.
- Check that your home power supply matches the Air Fryer's intended voltage.
- Before use, inspect the power cord for cuts or abrasion marks. Do not use if damaged; contact Chefman Customer Service.
- Insert the plug firmly into a grounded electrical outlet and disconnect by grasping the plug. Never wrap the cord tightly around the appliance during use or storage.
- This product is not a deep fryer and should never be filled with oil. If using oil, toss food with oil in a separate bowl before transferring to the Air Fryer Basket.
- Do not leave uncooked ingredients in the Air Fryer for extended periods, as they can spoil.
- Do not move the Air Fryer while it is full of food or during use.
- Initial use may produce smoke or odor; this is normal and should dissipate.
- Do not leave the Air Fryer unattended during use.
- Be aware that some exterior areas and heating elements get hot during use. Do not touch heating elements or place body parts near air vents. Use caution when handling the hot Air Fryer Basket and Tray.
- Ensure sufficient space around the Air Fryer for heat escape and prevent fire risk. Do not cover the fryer or block air vents.
- Use protective gloves or tongs to remove hot food.
- Unplug the Air Fryer when finished cooking.
- Before cleaning, ensure the Air Fryer is off, unplugged, and cooled to room temperature.
- Do not immerse the Air Fryer or its plug in water or other liquids. The housing is NOT dishwasher safe.
- The Air Fryer Basket and Tray are dishwasher safe and can be washed with a sponge and warm, soapy water.
- Use a non-abrasive cleaner, soft pad, or cloth for cleaning the basket, tray, and exterior. Do not use a scouring pad.
- Store the Air Fryer in a cool, dry location.
- In case of electric emergency (e.g., fire), call 911.
Polarized Plug: This appliance has a polarized plug (one blade wider than the other) for safety. If it does not fit fully into the outlet, reverse the plug. Contact a qualified electrician if it still does not fit. Do not modify the plug.
Power Cord Safety Tips: Never pull or yank the cord or appliance. Grasp plug firmly to insert/disconnect. Inspect cord for damage before each use. Never wrap the cord tightly around the appliance.
SAVE THESE INSTRUCTIONS.
Features
The Chefman TurboFry Touch Air Fryer features:
- 1. Air Fryer Unit
- 2. Air Fryer Vents
- 3. Increase/Decrease Buttons (for time and temperature)
- 4. Time Button (⏰)
- 5. Control Panel/Display (toggles between remaining time and temperature)
- 6. Start/Stop Button (▶️/■)
- 7. Temp Button (?️)
- 8. Air Fryer Basket
- 9. Removable Tray
- 10. Handle on Removable Basket
- 11. Basket Vents
Operating Instructions
Before First Use:
- Remove all packing materials and stickers.
- Wipe the exterior with a damp cloth or paper towel. ⚠️ Never immerse the Air Fryer or its plug in water or any liquid. It is NOT dishwasher safe.
- Wash the Air Fryer Basket and Tray with warm, soapy water using a sponge. Do not use abrasive cleaners or scouring pads. Both are dishwasher safe. Dry thoroughly.
- Read all instructions carefully.
How to Use:
- Prepare the Air Fryer Basket: Insert the tray into the basket using the handle, ensuring it's secure and level. A small space should exist between the tray and the basket bottom. The tray is essential for proper air circulation and even cooking. ⚠️ Never fill the basket with oil; use minimal oil by tossing food in a separate bowl first.
- Place food on tray: Refer to the cooking chart (Page 8) for recommended amounts. Do not fill the basket higher than the "Max" line.
- Put the Air Fryer Basket into the Air Fryer: Use the handle to insert the basket and push closed until secure.
- Plug in the Air Fryer: The display will illuminate briefly, and the Start/Stop button will remain lit. The Air Fryer will not operate if the basket is not fully inserted.
- Turn on the Air Fryer: Lightly press the Start/Stop button to wake the unit. The display will show toggling time and temperature. The unit enters Sleep Mode after 20 minutes of inactivity; press Start/Stop to wake it. Hold Start/Stop for 5 seconds to manually enter Sleep Mode.
- Set desired cooking time and temperature:
- Time: Press the Time button (⏰). The clock icon will blink. Use the Increase/Decrease buttons (3) to set the time (max 60 minutes).
- Temperature: Press the Temp button (?️). The thermometer icon will blink. Use the Increase/Decrease buttons (3) to set the temperature (200°F - 400°F / 90°C - 200°C).
- Fahrenheit/Celsius: Press and hold the Temp button for 4 seconds to switch between °F and °C.
- Start cooking: Press the Start/Stop button (▶️/■). The display will show the toggling time and temperature. To check food, gently pull out the basket. The program is saved. Shake or redistribute food as needed and push the basket back in to resume cooking.
- Enjoy your air-fried food: The Air Fryer will beep three times when the timer counts down. Use the handle to carefully pull out the basket. Use protective gloves or tongs to transfer hot food to a serving plate. ⚠️ The basket is hot after cooking. Place on a trivet to cool.
- Unplug the Air Fryer: Refer to Cleaning & Maintenance for cleaning instructions.
Cooking Tips
Almost any food cooked in an oven can be air fried. Avoid very greasy foods like sausage at high temperatures; 350°F is recommended. Foods cook best when of similar size and thickness. Smaller pieces cook faster and can tolerate higher temperatures. For best results, air fry in small batches and avoid stacking food.
Most prepared foods don't need added oil. Frozen appetizers and hors d'oeuvres air fry well; arrange in a single layer. If layering, shake the basket halfway through cooking. For scratch-made items like French fries, toss with oil in a separate bowl for better browning and crispiness. Ensure fresh potatoes are completely dry before cooking; moisture prevents crispiness.
For battered foods, use thick, pasty batters. Thin batters may run. Coating with panko or puffed rice and spraying with oil can create crispy, healthier versions of fried foods.
Air fryers are also great for reheating food. Set temperature to 300°F for up to 10 minutes, ensuring food reaches safe temperatures.
Cooking Chart:
| Type | Amount | Time (mins) | Temp (°F) | Shake/Flip | Cooking Tip |
|---|---|---|---|---|---|
| Bacon | 4 pieces | 6 (chewy) / 8 (crispy) | 400 | No | Transfer to paper towel-lined plate after cooking. |
| Chicken Breast (Thick, ~8 oz) | ~3 pieces | 25-30 | 375 | Yes | Brush with oil, season with salt and desired spices. |
| Chicken Drumsticks/Thighs (~5 oz) | ~5 pieces | 16-18 | 400 | No | Season with salt and desired spices. |
| Chicken Nuggets | ~20 pieces | 10 | 400 | Yes | Season with salt; toss in sauce after cooking if desired. |
| Chicken Wings (Flats/drumettes separated) | 12 pieces | 18-20 | 400 | Yes | Season with salt; toss in sauce after cooking if desired. |
| Fish Sticks (Frozen) | 20 pieces | 7 | 400 | Yes | Rinse with cold water, pat dry, toss with 1 tbsp olive oil, season. Use tongs to toss during cooking. |
| French Fries (Frozen/Thin) | 1.5 lbs | 16-18 | 400 | Yes | Brush with oil, season with salt and desired spices (e.g., black pepper, garlic powder). |
| French Fries (Frozen/Thick) | 1.5 lbs | 20 | 400 | Yes | Season with salt and desired spices. |
| French Fries (Homemade, 1/4"x1/4") | 2 lbs | 20-25 | 400 | Yes | After soaking, dry completely, toss with oil in a bowl, then add to basket. |
| Hamburgers (~4 oz) | 2 patties | 12 (medium) | 375 | Yes | Season with salt and desired spices. |
| Mozzarella Sticks (Frozen) | 20 pieces | 7 | 400 | Yes | Season with salt and desired spices. |
| Pork Chops (Bone-in, ~8 oz) | 2 x 8 oz pieces | 12 | 400 | No | Season with salt and desired spices. |
| Pork Chops (Boneless, ~3 oz) | 1.5 lbs, 4 pieces | 15 | 400 | No | Season with salt and desired spices. |
| Steak | 1-1 1/3 lb | 12 (medium doneness) | 400 | No | Season with salt and desired spices. |
| Salmon (1" wide, ~4.5 oz) | 3 pieces | 10 (medium doneness) | 400 | No | Brush skin with oil, place skin-side down. Season with salt and desired spices. |
| Shrimp (large) | 2 lbs | 12 | 400 | Yes | Pat dry, toss with 1/2 tbsp olive oil, season. Shake often. |
NOTE: This table is a guide; it does not contain exact recipes. Use extreme caution when handling hot food. Excess oil from greasy foods will drip into the tank.
Troubleshooting Guide
| Problem | Possible Cause | Solution |
|---|---|---|
| The Air Fryer is not working/will not turn on. | The appliance is not plugged in. The timer was not set. | Insert plug into the electrical outlet. Press the Time button and use the increase/decrease buttons to set desired cook time. Press the Start button to turn on the Air Fryer. |
| The Air Fryer Basket is not completely pushed into place. | Use the Basket Handle to push basket securely into place. | |
| The ingredients fried with the Air Fryer are not done. | The basket is overcrowded. The set temperature is too low. | Put smaller batches of ingredients in the basket to fry more evenly. Press the Temperature button and use the increase/decrease buttons to adjust to a higher temperature. |
| The ingredients are fried unevenly in the Air Fryer. | Certain ingredients need to be shaken halfway through. | Shake halfway through the cooking time. |
| Fried snacks are not crispy when they come out of the Air Fryer. | The snack was meant to be prepared in a traditional deep fryer. | Lightly brush or spray some oil onto the snacks for a crispier result. |
| The basket will not slide into the appliance properly. | There are too many ingredients in the basket. The basket is not placed in the Air Fryer correctly. | Do not fill the basket above the MAX fill line. Push the basket into the Air Fryer until you hear a click. |
| There is white smoke coming out of the Air Fryer. | Greasy ingredients are being prepared. The pan still contains greasy residue from previous use. | Frying greasy ingredients causes oil to leak into the basket, producing smoke but not affecting the appliance or cooking. Make sure the Air Fryer basket is cleaned properly after every use. The Air Fryer basket is dishwasher safe. |
| Fresh French fries are fried unevenly in the Air Fryer. | Cut potatoes weren't tossed with oil evenly. Cut potatoes were not rinsed properly before air frying. | After soaking, dry cut potatoes completely and toss with oil in a large bowl; then add to Air Fryer Basket. Soak cut potatoes in cold water for 30 minutes. Rinse, and dry completely. |
| Fresh French fries are not crispy when they come out of the Air Fryer. | The crispiness of the fries depends on the amount of oil and water in the fries. | Fully dry cut potatoes before tossing with oil or spices. Cut the potatoes thinner for crispier results. Add more oil for crispier results. |
| Air Fryer is producing a significant amount of smoke. | High fat content foods, such as sausage, tend to produce smoke at high temperatures. | This will not harm the air fryer or affect the food, but to avoid smoke, fry at a lower temperature. |
Cleaning & Maintenance
- Ensure the Air Fryer is unplugged before cleaning.
- Once cool, remove the basket and tray.
- Wash the Air Fryer Basket and Tray with warm, soapy water using a sponge. They are dishwasher safe. Dry thoroughly. Do not use abrasive cleaners or scouring pads.
- Wipe the exterior with a damp cloth or paper towel. Never immerse the Air Fryer or its plug in water or any liquid. The housing is NOT dishwasher safe.
- Store the Air Fryer in a cool, dry place.
Terms & Conditions - Limited Warranty
CHEFMAN® warrants this product against mechanical defects for ONE (1) year from the date of purchase. CHEFMAN® will repair or replace defective products at its option. This warranty is void if the product is used for other than single-family household use or subjected to incorrect voltage/waveform.
This warranty is for consumers only and is non-transferable. Proof of purchase (original sales receipt) is required for warranty service. Dealers, service centers, or retail stores cannot alter warranty terms.
Warranty service does NOT apply to damage from misuse, lack of maintenance, shipping, handling, or improper installation. The warranty is void if the serial number is removed or the equipment is altered. CHEFMAN® is not liable for incidental or consequential damages. Implied warranties are limited to the duration of this warranty.
To Obtain Warranty Service: Email customerservice@chefman.com or call 1-888-315-6553. Alternatively, send the defective product to Customer Service at Chefman, 200 Performance Drive Suite 207, Mahwah, NJ 07495.
California Residents: California law allows returning non-conforming products to the store of purchase or another retail store selling the same type of product for repair, replacement, or refund. CHEFMAN® covers reasonable costs for independent repair facilities if other options are not feasible.
CHEFMAN® is a registered trademark of RJ BRANDS, LLC.
Warranty Card Information:
Product: TURBOFRY TOUCH AIR FRYER
Model Number: RJ38-V3-35T
Fields required for request: Full Name, Address, Phone, Email, Date of Purchase, Retail Store of Purchase, Description of Malfunction.
Return Address: RJ Brands, 200 Performance Drive, Suite 207, Mahwah, NJ 07495.
Contact: 888.315.6553 | customerservice@chefman.com (Mon-Fri, 9 a.m.-5 p.m. EST)
Warranty Period: 1-YEAR LIMITED WARRANTY
