Toshiba Dishwasher Instruction Manual
Model: DW-15F5(SS)-AU
Read these instructions carefully before using your DISHWASHER, and keep it carefully.
SAFETY INSTRUCTIONS
[Warning] indicates high possibility of serious injury or death of the user, and any damages to property.
[Caution] indicates high possibility of serious injury or property loss.
Definitions:
- [*1] Serious injury - injury which requires hospitalization, lengthy treatment, or blindness, hot and cold skin burn, electric shock, broken bones or poisoning.
- [*2] Injury - injury, skin burn or electric shock which does not require hospitalization or lengthy treatment.
- [*3] Property loss - extended loss of houses, furniture, domestic animals or pets.
Symbols:
- [Prohibited] Indicates prohibited actions.
- [Important] Indicates mandatory actions.
- [Caution] Recommends to take precautions.
General Safety Precautions:
- [Keep away from children]: The dishwasher cannot be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction. Take care of children and ensure they will not play with the dishwasher. The packing material may be dangerous to children.
- [No modification]: Do not dismantle or modify the dishwasher. This may cause fire, electric shock or fault, and cause injuries. If repair is required, please contact the vendor.
- [Electric shock]: Use suitable power source according to the power indicated on the dishwasher nameplate. It will cause fire or electric shock. The use of improper power source may cause the socket overheated and cause fire.
- [Do not touch with wet hands]: Do not connect or disconnect the power plug by wet hand. This may cause electric shock or fault and cause injuries.
- [Do not use damaged power lines]: Do not use damaged power lines, power plug or loose power socket. This may cause electric shock or fault, and cause injuries or fires.
- [Do not damage power line]: Do not damage, cut, process power line or bend, pull, twist or bind power line. Besides, do not yank the metal part of the power line, or put weights on the line or clamp the power line. The power line may be damaged and cause fire or electric shock. If the power line is damaged, it must be replaced by the manufacturer or its service agent or personnel having similar qualification, so as to prevent dangers.
- [No direct water spraying]: Do not spray water directly onto the parts of the main body of the dishwasher. This may cause accidents of electric shock or short circuit.
- [Keep away from flammable materials]: Do not put flammable materials of kerosene, gasoline, volatile oil, diluent, ethyl alcohol etc. as well as dishes having such matters into the dishwasher. It may cause explosion or fire.
- [Wipe off dust]: Wipe off dust or dirt accumulated on the plug of power line. The accumulated dust or dirt may cause fire.
- [Prohibited action]: Do not touch the inside of the cabinet, steam jets for during operation or 30 minutes after operation. There is a fear of burning. Take out the dishes, clean filters, handle it more than 30 minutes after operation.
- [Do not use extension cord]: It may cause fire due to heat.
- [Instruction]: If there is abnormality such as the spray arm is not moving, smoke or strange smell, immediately unplug the power plug and stop using the dishwasher. Please ask the agent you purchased for inspection/repair. There is a danger of electric shock, fire by electric leakage or short-circuiting.
- [Insert plug]: Insert the power plug securely to the base and let the cord go downward. If the cord goes upward or if the plug is incompletely inserted, it may cause fire due to electric leakage or heat generation.
- [Prohibited]: Do not operate by putting easily combustible items such as towels and cloth inside the cabinet of the dishwasher. There is a fear of fire.
- [Instruction]: Separate from the heat source such as gas stove 15 cm or more. There are fears of fires and deformations.
- [Prohibited]: Do not place anything on the main unit. Do not place heavy objects or hot objects on top of the main unit, such as containers of water or hot water, heat appliances, glasses, electric products, cutlery etc. Falling by opening and closing the door may cause injury. Also, spilled water may deteriorate insulation and cause electric leakage and fire.
- [Keep away from flammable materials]: Do not place the dishwasher near fire. Do not put the burning candle or cigarette on the dishwasher. It may cause fire.
- [Careful installation]: Make sure the dishwasher can be set at a smooth drainage location. The use of dishwasher having poor drainage may cause water to flow back to the dishwasher and cause electric shock or fire.
- [Correct grounding]: The dishwasher must be grounded. The current resistance is minimum after grounding, and this can reduce the danger of electric shock when the dishwasher becomes fault state. The electric wires of this dishwasher have grounding wire and grounding plug. Fault connection of the grounding wire will cause electric shock. If E3 failure occurs, please unplugging the power plug from the outlet, and needs to be repaired by professional electricians or service men.
- [No disassembly or repair without permission]: Do not change the plug without permission. When the plug does not match the socket, proper power socket shall be installed by professional electricians.
- [Do not pull power cord]: When disconnecting the plug from the socket, do not pull the power line by force. Pull out by grasping the power plug. It may cause electric shock or fault and cause injuries.
- [Do not use]: Do not use soap, washing powder or other hand sanitizer. Only dishwashing powder suitable for automatic dishwasher. It may cause machine fault.
- [Not for washing]: Do not wash plastic utensils. For plastic utensils, only those marked with safety for the dishwasher or other similar situations, can be washed by the dishwasher. For the plastic utensils without marks, check details with the utensil manufacturer.
- [Application environment]: Only for indoor use. Such home appliance is for household use, e.g.: - Applications in staff kitchen of shop, office and other working environments; - Farmhouse; - Use for customers in hotel, car hotel and other residence environments; - Environments of inns.
- [No climbing]: Do not sit or stand on the dish rack or door of the dishwasher. It may cause dangers of injuries due to deformation or damage.
- [Unplug power]: When the dishwasher is not used for long time, pull off the power plug from the power socket and close the dishwasher door. Electric shock or short circuit may be caused due to the degradation of insulating material.
- [Care with door]: The door shall keep close, to prevent stumble. It is very dangerous to open the door during washing, and hot water may cause scald.
- [Safety precautions]: When install the items (dishes, utensils etc) into the dishwasher: 1. Be careful to put sharp utensil to prevent it from scratch the door sealing strip. 2. Warning: the cutters and other sharp tools must be put in the basket, and the sharp end is put downwards or horizontally.
- [Cleaning precautions]: Moisten the soft cloth by mild cleaning solution, then wipe the machine, and wipe it dry by dry cloth.
- [Attention]: After washing, check if the dishwashing powder is empties. Firstly, confirm that there is no error or abnormality notification on the panel before using the dishwasher. When installing the dishwasher, use new water hose. Do not use the current water hose. Maximum inlet water pressure is 1 MPa. Minimum inlet water pressure is 0.04 MPa.
- [Loading capacity]: Quantity of tableware advised: 162 pcs (Cup x15 + Saucer x15 + Glass x15 + Dessert dishes x15 + Dinner plate x15 + Soup plate x15 + Soup spoon x15 + Fork x15 + Knife x15 + Teaspoon x15 + Dessert spoon x15).
- [Prohibited]: Do not strongly push open door and main body, nor put the downward pressure to the door. Falling may cause injuries.
- [Beware of finger pinching]: Be careful not to pinch fingers when opening and closing the door. There is a risk of getting hurt while pinching fingers.
- [Beware of burns]: Do not get close to the exhaust port. Steam or hot air may cause the burns. While using or after using the dishwasher, pay attention to hot water drained out. High temperature hot water may come out, there is a risk of burns.
- [Prohibited]: Do not hit or tap the dishwasher. Electric shock, electric leakage short circuit may cause fire.
- [Instruction]: Set the filters correctly. Residues clogs, causing breakdown.
- [Prohibited]: Do not put light and small dishes such as plastic containers. If it is dropped by water pressure of the water spray, it may cause malfunction due to clogging the dishwasher.
- [Prohibited]: Do not use for purposes other than dishwasher dryer. It may cause a malfunction.
- [Instruction]: Make the main unit a solid level surface. Normal operation may not be possible. It may cause water leakage. Fix the connection of drainage pipe certainly. It may cause water leakage.
Treatments
Handle the package of the dishwasher with extreme care. All packages are recyclables. Plastic parts are marked with abbreviation of international standard:
- PE - Polyethylene, e.g., tableted package material
- PS - Polystyrene, e.g., packing material
- POM - Polyacetal or polyox, e.g., plastic clip
- ABS - Acrylonitrile Butadiene Styrene, e.g., control panel
- PP - Polypropylene, e.g., inner wall
[Warning] The packing material may be dangerous to children! The disposal of package and machine shall be submitted to the recycle center. When the machine is not in service, please switch off the power and close the machine door. The cardboard package is made by recycled paper and shall be collected for recycling. If the generated rubbish cannot be treated properly, they will be harmful to the environment and human health, and they shall be properly disposed to prevent potential threat.
[Warning] For more details of product recycle, please contact relevant departments of local government or the service center for domestic refuse management. Treatment: Please do not treat the product as unclassified municipal refuses. Different refuses have to be subject to special treatment separately. Such warning sign is used to prevent dangers to you and others. Please follow it strictly. After reading, please store it properly for use just in case.
Recognize the dishwasher
Important: Before using the dishwasher for the first time, read following instructions to ensure the best results.
Dishwasher features
[Top spray arm], [Dispenser], [Lower spray arm], [Filter], [Cutlery rack], [Upper spray arm], [Cup rack], [Upper basket], [Lower basket].
Control panel
- [Power]: Press this button to turn on your dishwasher.
- [Program]: Select the appropriate washing program and corresponding icon will light up.
- AUTO: Auto sensing wash, lightly, or heavily soiled crockery, with or with out dried-on food.
- HYGIENE: Use to sanitize your dishes and glassware. The highest water temperature is 75°C.
- ECO: This is standard program, it is suitable to clean normally soiled loads, such as pots, plates, glasses and lightly soiled pans, standard everyday cycle.
- GLASS: For slight dirty dishes and glasses.
- 90 MIN: For normally soiled loads that need quick wash.
- RAPID: For slight dirty dishes, the required cleaning time is relatively short.
- [Delay start]: Touch this button to set the delayed hours for washing. You can delay the start of washing up to 24 hours. One touch on this button delays the start of washing by one hour. After setting the delay time, touch the [Start/Pause] button to start.
- [Alt]: Press the button to select either upper basket or lower basket loaded, and the corresponding indicator will light up.
- UPPER: When you select Upper, only the dishes in the upper rack will be washed. The spray system of the lower basket will not operate.
- LOWER: When you select Upper, only the dishes in the upper rack will be washed. The spray system of the lower basket will not operate.
- [Function] + [Auto open]: Select a function and the corresponding icon will light up.
- EXTRA DRYING: Use this option when you want to dry your dishes more completely. It can only be used with Hygiene, ECO, Glass, 90 min.
- POWER WASH: To wash very dirty, hard to clean dishes. It can only be used with Hygiene, ECO, Glass, 90 min.
- AUTO OPEN: After washing, the door will open automatically to achieve better drying effect. Automatically opens the door when the dishwasher is turned on. Press the [Function] button for 3 seconds to select or cancel this function. It cannot be used with Rapid.
- [Child lock]: This option allows you to lock the buttons on the control panel, so children cannot accidentally start the dishwasher by pressing the buttons on the panel. Only the [Power] button remains active. To lock or unlock the buttons on the control panel, press and hold the [Alt] button + [Function] button for 3 seconds simultaneously.
- [Start/Pause]: To start or pause the washing process of the dishwasher.
- [Display]: When a program is selected, it shows the highest temperature and length of the program. When program starts, it shows the actual water temperature and the remaining time of the program.
[Waterinsufficientindicator]: If the " " indicator is lit, it means the dishwasher is low on dishwasher rinse aid and requires a refill.
Program Setting
Washing program
The table below shows which programs are best for the levels of food residue on them and how much dishwashing powder is needed. It also shows various information about the programs.
| Program | Highest Water Temperature | Dishwashing powder (g) | Time (min) | Power (kWh) | Water (L) |
| AUTO | 65°C | 5/28.7 Or all in 1 | 120-190 | 0.9-1.3 | 11-15 |
| HYGIENE (*AS/NZS 2007.1) | 75°C | 5/28.7 Or all in 1 | 192 | 1.99 | 17.5 |
| GLASS | 50°C | 5/28.7 Or all in 1 | 190 | 0.75 | 13.2 |
| 90MIN | 60°C | 5/28.7 Or all in 1 | 125 | 0.86 | 13 |
| RAPID | 45°C | 25 Or all in 1 | 90 | 1.27 | 11.5 |
| RAPID | 45°C | 25 | 30 | 0.6 | 11.5 |
NOTE: Select Hygiene cycle for better drying performance.
[Attention] The above program data is for reference only. Test conditions are as follows:
Washing capacity: 162 pcs (Cup x15 + Saucer x15 + Glass x15 + Dessert dishes x15 + Dinner plate x15 + Soup plate x15 + Soup spoon x15 + Fork x15 + Knife x15 + Teaspoon x15 + Dessert spoon x15). Power consumption at shutdown state and standby state similarly are 0.49W.
Start up
- The plug shall be firstly plugged into the socket. Power supply shall be of 220-240V AC 50Hz type, with socket of 10 A 220-240V AC.
- Make sure that the water supply is turned on to full pressure.
- Close the door, press "ON/OFF" button to turn on the dishwasher.
- Press the button of desired program, the corresponding indicator will light up.
- Then, press "Start/Pause" button to start.
Changing the program mid-cycle
A wash cycle can only be changed if it has been running for a short time otherwise, the detergent may have already been released and the dishwasher may have already drained the wash water. If this is the case, the dishwasher needs to be reset and the detergent dispenser must be refilled. To reset the dishwasher, follow the instructions below:
- Press the [Start/Pause] button to pause the washing.
- Press the [Program] button for more than 3 seconds, the dishwasher will enter standby mode.
- Press the [Program] button to select the desired program.
- Press the [Start/Pause] button, the dishwasher will run after 10 seconds.
Put additional dishes in
Additional dishes can be placed in at any time before dishwasher program start. If you want to reload dishes in the process of washing, please follow instructions below:
- Press "Start/Pause" button to pause washing program;
- Wait for 5 seconds to open the door;
- Put the additional dishes in;
- Close the door;
- Press "Start/Pause" button and after 10 seconds, the dishwasher will start again.
Auto Open
After washing, the door will open automatically to achieve better drying effect.
[Attention] The dishwasher door must not be blocked when set to open automatically. This can disrupt door lock functionality.
End of washing program
After the program finishes, the machine shows "End" after the buzzer beeps for 8 seconds. Turn off the machine: Press ON/OFF button to turn off the dishwasher. Open the door carefully: Hot dishes are more likely to be damaged. The dishes shall be cool for about 15 minutes and then taken out from the dishwasher. Clear the dishwasher: It is normal that the dishwasher still remains wet inside.
[Warning] It is extremely dangerous to open the door in the process of washing as this may cause severe burn by hot water.
Use the dishwasher
Function of the rinse aid and detergent
The rinse aid is released during the final rinse to prevent water from forming droplets on your dishes, which can leave spots and streaks. It also improves drying by allowing water to roll off the dishes. Your dishwasher is designed to use liquid rinse aids.
[Warning] Only use branded rinse aid for dishwasher. Never fill the rinse aid dispenser with any other substances (e.g. Dishwasher cleaning agent, liquid detergent). This would damage the appliance.
When to refill the rinse aid: The regularity of the dispenser needing to be refilled depends on how often dishes are washed and the rinse aid setting used. The Low Rinse Aid indicator ( ) will appear in the display when more rinse aid is needed. Do not overfill the rinse aid dispenser.
Function of detergent: The chemical ingredients that compose the detergent are necessary to remove, crush and dispense all dirt out of the dishwasher. Most of the commercial quality detergents are suitable for this purpose.
[Warning] Proper Use of Detergent: Use only detergent specifically made for dishwashers use. Keep your detergent fresh and dry. Don't put powdered detergent into the dispenser until you are ready to wash dishes. Dishwasher detergent is corrosive! Keep dishwasher detergent out of the reach of children.
Adding rinse aid to the dispenser
- Remove the rinse reservoir cap by lifting up the handle .
- Pour the rinse aid into the dispenser, being careful not to overfill.
- Close the cap after all.
Adjusting the rinse aid reservoir
To achieve a better drying performance with limited rinse aid, the dishwasher is designed to adjust the consumption by user. Follow the below steps.
- Close the door and switch on the appliance.
- Within 60 seconds after step 1, press the [Program] button more than 5 seconds to enter the set model, the rinse aid indication blinks as 1 Hz frequency.
- Press the [Program] button to select the proper set according to your using habits, the sets will change in the following sequence: D3->D4->D5->D1->D2->D3. The higher the number, the more rinse aid the dishwasher uses.
- Without operation in 5 seconds or press the [Power] button to exit the set model, the set success.
Adding detergent to the dispenser
Three ways to open the cover:
- Please choose an open way according to the actual situation. A. Open the cap by sliding the release latch. B. Open the cap by pressing down the release latch. C. Open the cap by pressing in the release latch.
- Add detergent into the larger cavity (A) for main wash. For better cleaning result, especially if you have very dirt items, pour a small amount of detergent onto the door. The additional detergent will activate during the pre-wash phase.
- Close the flap by sliding it to the front and then pressing it down.
Install dishwasher bowl basket
Suggestion
- Purchase dishes suitable for dishwasher.
- Use a suitable mild dishwashing powder. If necessary, consult the manufacturer for more information.
- For special appliances, try to select a washing program that with a lower temperature.
- Do not take out the glass dishes immediately after the program ends to prevent damage.
Use the dishwashing machine rationally
Not for:
- Wooden, ivory, porcelain or pearl shank tool
- Non heat-resistant plastic products
- Stale non heat-resistant cutters with glue adhesive part
- Cohesive knives or dishes
- Tin or copper vessels
- Crystal glass
- Rusty steel products
- Wooden utensils
- Synthetic fiber products
Limited use:
- After several cleanings, some glassware will become dull
- Silver or aluminum products tend to change color during cleaning
- Color of smooth dishes may fade out if often washed
Precautions before and after the bowl basket is placed
(For the best use of dishwasher, follow the instructions below. For different models, the characteristics and appearance of the basket will be different)
- Clear larger food residues.
- Soften the residue of burnt food left on the pan. It is not necessary to rinse dishes with water first.
- Place the dishes in the dishwasher as follows: Cups, glasses, pots and so on are placed face down. For curved or concave and convex vessels, place them diagonally so that the water flows out. All utensils should be placed safely and must not be overturned. All utensils should be placed that the arms can rotate freely during washing.
[Attention] For small objects, it is easy to fall out from the basket, which should not be placed in the dishwasher.
The open of hollow tablewares (such as cups, glasses, pots, etc.) should face downward so that water does not easily remain in the container or grooves. Dishes and knives should not be placed in other utensils, and they can't overlaid each other. Do not place glass close to each other to avoid damage. For long knives, placing upright is very dangerous. Long or sharp knives (eg. meat cleavers) should be placed horizontally in the basket. Do not use the dishwasher overloaded so that you can get better cleaning performance.
Dish Placement Guide:
| Number | Item |
| 1 | Glasses |
| 2 | Cups |
| 3 | Saucers |
| 4 | Dinner plates |
| 5 | Soup plates |
| 6 | Dessert dishes |
Loading the cutlery rack
The cutlery rack is best suited for washing flatware and most cooking or serving utensils. The separators on the cutlery racks help keep flatware separated to avoid damage and improve cleaning.
| Number | Item |
| 1 | Forks |
| 2 | Soup spoons |
| 3 | Dessert spoons |
| 4 | Teaspoons |
| 5 | Knives |
Basket used tips
- Easy removal of cutlery: Using the principle of crank slider mechanism, the cutlery are suspended. Convenient finger goes deep under the knife and fork, and holds several cutlery at a time.
- Make the most of space: It can accommodate dishes such as egg beaters, cups, etc., and does not affect the upper basket.
Adjust the height of the rack
Loosen the four buttons on the tray and press down gently.
Lift the right basket up, both left and right baskets are flat.
Move the right basket from right to left, two baskets are overlapping.
Remove the right basket from the tray, only has the left basket.
Adjusting the upper basket
1. Upper basket, just lift.
2. Upper basket, lift the.
Cleaning and care
Filter cleaning
The filtering system in the base of the wash cabinet retains coarse debris from the washing cycle. The collected coarse debris may cause the filters to clog. Check the condition of the filters regularly and clean them if necessary under running water. Follow the steps below to clean the filters in the wash cabinet.
[Warning] Do not over tighten the filters. Put the filters back in sequence securely, otherwise coarse debris could get into the system and cause a blockage. Never use the dishwasher without filters in place. Improper replacement of the filter may reduce the performance level of the appliance and damage dishes and utensils.
Open
- Hold the [Coarse filter] and rotate it anticlockwise to unlock the filter. Lift the filter upwards and out of the dishwasher.
- The [Fine filter] can be pulled off the bottom of the filter assembly. The [Coarse filter] can be detached from the [Main filter] by gently squeezing the tabs at the top and pulling it away.
- Larger food remnants can be cleaned by rinsing the filter under running water. For a more thorough clean, use a soft cleaning brush.
- Reassemble the filters in the reverse order of the disassembly, replace the filter insert, and rotate clockwise to the close arrow.
Spray arms cleaning
It is necessary to clean the spray arms regularly for hard water chemicals will clog the spray arm jets and bearings. To clean the spray arms, follow the instructions below:
- To remove the upper spray arm, hold the nut in the center still and rotate the spray arm counterclockwise to remove it.
- To remove the lower spray arm, pull out the spray arm upward.
- Wash the arms in soapy and warm water and use a soft brush to clean the jets. Replace them after rinsing them thoroughly.
Care and maintenance
- The door and the door seal: Clean the door seals regularly with a soft damp cloth to remove food deposits. When the dishwasher is being loaded, food and drink residues may drip onto the sides of the dishwasher door. These surfaces are outside the wash cabinet and are not accessed by water from the spray arms. Any deposits should be wiped off before the door is closed.
- The control panel: Control panel can be wiped with a slightly wet cloth. After cleaning, make sure it is completely dry. Do not use sharp tools, scratch sponge, or rough detergent anywhere in the machine.
[Warning] Do not use spray detergent to clean the door, as it may damage the door lock and other electrical components. Do not use abrasives or rough paper towels, as it may leave scratches or spots on stainless steel surface.
Installation
Product dimension
[Height (H)]: 845mm
[Width (W)]: 598mm
[Depth (D1) - door closed]: 600mm
[Depth (D2) - door opened 90°]: 1175mm
[Warning] [Electric Shock]: The machine shall be installed after the power is off. If not, electric shock or death can be caused. Please make sure the machine is properly grounded before use.
Power connection
[Warning] [Electric Shock]: Do not use an extension cord or power adapter on this machine. In case, do not cut off or remove the grounding connection of power cord.
Power requirements: Please check the label of rated value of power supply system for knowing rated voltage and connect the machine to appropriate power supply. [10 A fuse required] and [Time-delay fuse or circuit breaker recommended]. [Only separate circuit suitable] for this machine.
Machine connection: Make sure that supplied voltage and frequency correspond to those on rating plate. Plug can only be connected to a properly grounded socket. If the socket that the machine must be connected to is not suitable for the plug, replace the socket, and do not use a power adapter that may cause overheating and burning.
Grounding Instructions: This appliance must be earthed. In the event of a malfunction or breakdown, earthing will reduce the risk of electric shock by providing a path of least resistance for the electric current. This appliance is equipped with a cord having an equipment-earthing conductor and an earthing plug. The plug must be plugged into an appropriate outlet that is installed and earthed in accordance with all local standards and requirements.
Water connection
Connect the cold water supply hose to a threaded [3/4 inch] connector and make sure that it is fastened tightly in place. If the water pipes are new or have not been used for an extended period of time, let the water run to make sure that the water is clear. This precaution is needed to avoid the risk of the water inlet to be blocked and damage the appliance. Clean the filter device of the water inlet pipe:
There is a filtering system, which is located between the end of the water inlet pipe and the faucet, can remove impurities in the water. Over time, more and more impurities may clog pipe. Therefore, it is recommended to check the status every month, remove the filter from the water inlet pipe by using a plier and clean impurities with running water when necessary.
Connection of drain hoses
Insert the drain hose into a drain pipe with a [Minimum diameter 4 cm], or let it run into the sink, making sure to avoid bending or crimping it. The height of drain pipe must be less than [Maximum 1000mm]. The free end of the hose must not be immersed in water to avoid the back flow of it.
Please securely fix the drain hose in either position A or position B:
[Back of dishwasher] [Water Inlet] [Drain Pipe] [Mains Cable]
How to drain excess water from hoses: If the sink is 1000mm higher from the floor, the excess water in hoses cannot be drained directly into the sink. It will be necessary to drain excess water from hoses into a bowl or suitable container that is held outside and lower than the sink.
Water outlet: Connect the water drain hose. The drain hose must be correctly fitted to avoid water leaks. Ensure that the water drain hose is not kinked or squashed.
Extension hose: If you need a drain hose extension, make sure to use a similar drain hose. It must be no longer than 4 meters; otherwise the cleaning effect of the dishwasher could be reduced.
Syphon connection: The waste connection must be at a height less than [Maximum 100 cm] (maximum) from the bottom of the dish. The water drain hose should be fixed.
Troubleshooting
Before connecting customer service center
Please check the chart below before connecting customer service center:
| [Problem] | [Possible cause] | [Solutions] |
| The machine is not working | Fuse burn-out or circuit trip. | Replace fuse or reset circuit breaker. Remove any other appliances that share the same circuit with the dishwasher. |
| Power is not connected. | Make sure that dishwasher is on and the plug is properly plugged into the socket. | |
| Door is open. | Close the door. | |
| Drainage pipe has a knot or is blocked. | Check the drainage pipe. | |
| Filter is blocked. | Check the filter. | |
| Drainage | Sink drain is blocked. | Check the sink drain to ensure good drainage. If the kitchen sink drain is not working properly, you shall ask a pipe technician for help rather than... |
| Foam remains in liner | Improper dishwashing powder is used. | In order to avoid foaming, only dishwashing powder specially designed for dishwasher can be used. In such case, open the door and allow the foam to evaporate. In case of too much foam, start any washing program for cleaning. |
| Colors on liner | Use dishwashing powder with coloring agent. | Make sure that dishwashing powder used is free of coloring agent. |
| Rust on dishes | Hard water minerals. Dishes with rust are easily to be corroded. | Use wet sponge with dishwashing powder and wear rubber gloves for interior cleaning. Do not use any detergent other than dishwashing powder as it may generate foam or bubble. Avoid washing dishes that are easily to be corroded in dishwasher. |
| Crush in dishwasher | Dishes in the rack prevents spray arm from rotating. | Suspend the program and reposition the dishes that prevent spray arm from rotating. |
| Filter assembly is dirty or not properly installed on the base, which may impede the rotation of spray arm. | Reposition the dishes so that spray arm can rotate freely. | |
| Noise from dishwasher | Dishes are loose. | Suspend the program and reposition the dishes. |
| Beats in water pipe | This may be caused by site installation or cross section. | In case of any doubts, please contact... |
| Dishes remain dirty after washing | Dishes are not placed correctly. | Please see "Install dishwasher bowl basket" information for details (Page 20). |
| The program is not powerful enough. | Select a more powerful program. | |
| Dishwashing powder is not enough. | Use more dishwashing powder or replace new detergent. | |
| The rotation of spray arm. | Reposition the dishes so that spray arm can rotate freely. | |
| Glassware is not glossy | Add too much dishwashing powder under soft water conditions. | If soft water is used, use less powder and select a shorter washing program to clean the glassware. |
| White point on dishes or glassware | Hard water produces more scale. | Add dishwashing powder. |
| Black or grey imprints on dishes | Friction between aluminum utensil and dishes. | Use mild detergent to eliminate these imprints. |
| Dishwashing powder remains in adding position | Dishwashing powder placement hinders the addition of dishwashing powder. | Placement is improper. |
| Dishes are not completely dry | Dishes are taken out too early. | Do not take dishes out immediately after the program ends. Slightly open the door let the vapor out and wait until dishes are cool. |
| Program is wrong. | When shorter washing procedures are used, washing temperature is lower and program shall be selected. Select Hygiene cycle for better drying performance. | |
| The dishes have poor drainage ability. | These dishes have poor drainage ability, which are not suitable to be washed in dishwasher. |
Error code
When failure occurs, error code will appear to remind you:
| Error code | Code name | Possible cause |
| E1 | Long water intake time | Flow-meters, drain valves, or pump failures shall be repaired by qualified serviceman. |
| E3 | Abnormal heating | Heating pipe or thermistor is at abnormal state, which needs to be unplugged the power plug from the outlet, and needs to be repaired by qualified serviceman. |
| E4 | Overflow or water tank problem | The machine occurs overflow or something wrong with the floater in the water tank, needs to be repaired by qualified serviceman. |
| Ed | Abnormal communication | Need to be repaired by qualified serviceman. |
Specification
| Model | Dimension (mm) | Rated voltage | Rated frequency | Rated power | Water consumption | Power consumption | Control mode | Washing capacity | Total weight | Net weight |
| DW-15F5(SS)-NZ | 598 (W) x 845 (H) x 600 (D) | 220-240V | 50Hz | 1760-2100W | 13.2 L | 0.75 kWh | Electronic type | 162 pcs (Cup x15 + Saucer x15 + Glass x15 + Dessert dishes x15 + Dinner plate x15 + Soup plate x15 + Soup spoon x15 + Fork x15 + Knife x15 + Teaspoon x15 + Dessert spoon x15) | 50 kg | 44.5 kg |
Product fiche
| Manufacturer | TOSHIBA |
| Type / Description | DW-15F5(SS)-AU |
| Standard place settings | 15 |
| Energy efficiency class | A++ |
| Water consumption class | A |
| Standard cleaning cycle | ECO |
| Energy consumption of the standard cleaning cycle | 0.75 kWh |
| Water consumption of the standard cleaning cycle | 13.2 liter |
| Program duration of the standard cleaning cycle | 190 min |
| Noise level | 47 dB(A) re 1 pW |
| Mounting | Free standing |
| Could be built-in | YES |
| Power consumption | 1760-2100W |
| Rated voltage / frequency | AC 220-240V/50Hz |
| Water pressure (flow pressure) | 0.04-1.0MPa = 0.4-10 bar |







