MOBA-NMS Installation Guide

MOBATIME Network Management System

Please read these instructions carefully before installation.

1. System Requirements

Operating system: Windows XP / Vista / 7, Linux (32/64bit)

Hardware: 1 GHz processor, 512MB RAM, 1024x768 (or higher) resolution, network (LAN) connection.

To use MOBA-NMS, the Java Runtime Environment (version 1.6 or higher) needs to be installed on your system. If you are not sure whether it is already installed, use the following link for an automatic system check and installation (if needed): http://www.java.com/download

2. Installation

For installation on a Windows operating system, there are two setup files available: moba-nms-setup.x86.exe (32bit) and moba-nms-setup.x86_64.exe (64bit). Start the installation by double-clicking one of these files (depending on whether you have a 32bit or 64bit Java version) and follow the step-by-step instructions of the setup wizard.

Setup files for Linux operating systems are only available upon request (for now).

3. First Start

At the first start, you will be asked for the username and password. The user 'admin' is already given because there are no other users defined. The default password is: mobatime.

A dialog box titled 'MOBA-NMS User Login' prompts for 'Username' and 'Password', with 'admin' as the default username and 'mobatime' as the default password, and 'OK'/'Cancel' buttons.

4. License File Import

To use all features of MOBA-NMS, you must import a valid license file. With a corresponding license number, this file can be downloaded from the licensing website: http://www.mobatime.org/license. The import in MOBA-NMS is done with the integrated license manager. Open it by selecting the menu entry Window -> License Manager...

5. Help

You can find more help topics about how to use the application in the online help. This can be opened by selecting the menu entry Help -> Display Help or pressing the F1 key.

6. Important Notes for Multi-User and Server Installations

Consider the following points if MOBA-NMS is installed on a multi-user system (e.g., Windows server with RDP, Linux system):

  • Install MOBA-NMS as system administrator / root user.
  • The application must be run with system administrator / root user privileges to import licenses or manage MOBA-NMS users.
  • Revoke the rights for user management, license management, and application update for all other MOBA-NMS users.
  • Run MOBA-NMS with system administrator / root user privileges to execute the application update.
  • Limitation: Currently, the application language can be set only for the whole installation and not for each user. To change the language, MOBA-NMS must be run with system administrator / root user privileges.

A dialog box titled 'Create new user' with fields for 'Username', 'First name', 'Last name'. It includes checkboxes for 'Write rights' such as 'Device view' (Add / delete devices, create / delete groups, etc.), 'Device configuration' (Write configuration to devices), 'Device commands' (Send commands to devices), 'Application preferences', 'User management' (Only for administrators!), 'Application update' (Only for administrators!), 'License Manager' (Only for administrators!), and 'Time Zone Editor'.

7. Troubleshooting

If you have trouble to install or start the application for the first time, find some common error descriptions with solutions below:

Error: When launching the installation, the message "This program can only be installed on versions of Windows designed for the following processor architectures..." appears.

Solution: You have started the wrong setup file. For 32bit Windows operating systems, open the file moba-nms-setup.x86.exe; for 64bit, use the file moba-nms-setup.x86_64.exe.

Error: When launching the application, the message "A Java Runtime Environment (JRE) or Java Development Kit (JDK) must be available in order to run Moba-nms. No Java virtual..." appears.

Solution: Java Runtime Environment is not installed (or not correct). Please check your installation at http://www.java.com/download.

Contact Information

Sales Switzerland

MOBATIME SWISS AG
Stettbachstrasse 5, CH-8600 Dübendorf
Tel: +41 44 802 75 75 | Fax: +41 44 802 75 65
Email: info-d@mobatime.ch | Website: www.mobatime.ch

MOBATIME SWISS SA
En Budron H 20, CH-1052 Le Mont-sur-Lausanne
Tél: +41 21 654 33 50 | Fax: +41 21 654 33 69
Email: info-f@mobatime.ch | Website: www.mobatime.ch

Sales Worldwide

MOSER-BAER SA – EXPORT DIVISION
19 chemin du Champ-des-Filles, CH-1228 Plan-les-Ouates/GE
Tel: +41 22 884 96 11 | Fax: +41 22 884 96 90
Email: export@mobatime.com | Website: www.mobatime.com

Headquarter / Production

MOSER-BAER AG
Spitalstrasse 7, CH-3454 Sumiswald
Tel: +41 34 432 46 46 | Fax: +41 34 432 46 99
Email: moserbaer@mobatime.com | Website: www.mobatime.com

Sales Germany, Austria

BÜRK MOBATIME GmbH
Postfach 3760, D-78026 VS-Schwenningen
Steinkirchring 46, D-78056 VS-Schwenningen
Telefon: +49 7720 8535-0 | Telefax: +49 7720 8535-11
Internet: http://www.buerk-mobatime.de | E-Mail: buerk@buerk-mobatime.de

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