Paradox MG5050+ User Guide

Warranty and Limitations

For complete warranty information, refer to the Limited Warranty Statement on www.paradox.com/terms. Your use of the Paradox product signifies acceptance of all warranty terms and conditions.

Review the "Limitations of Alarm Systems" document available at http://paradox.com/Terms/.

Warning for Connections to Non-Traditional Telephony (e.g., VoIP)

Paradox alarm equipment is designed for traditional telephone systems. For users connecting to non-traditional systems like Voice Over Internet Protocol (VoIP), be aware that alarm system effectiveness may be reduced. Issues may include compromised signal transmission during power failures if VoIP equipment lacks battery backup, or compromised telephone line monitoring if the VoIP connection fails. Internet connection failures, which may be more frequent than telephone line outages, are also a concern. Consult your installation company for advice on mitigating these risks.

WARNINGS: Information to User

This equipment complies with FCC rules for Class B digital devices, designed to provide reasonable protection against harmful interference in residential installations. It generates, uses, and can radiate radio frequency energy. If not installed and used per instructions, it may cause harmful interference to radio communications. If interference occurs, try re-orienting or relocating the receiving antenna, increasing separation between equipment and receiver, connecting to a different circuit, or consulting a dealer/technician. Changes or modifications not expressly approved by Paradox Security Systems could void the user's authority to operate the equipment.

Patents: US patents may apply, including: 7046142, 6215399, 6111256, 5920259, 5886632, and RE39406. Canadian and international patents may also apply.

© 2022 Paradox Security Systems Ltd. All rights reserved. Specifications subject to change without notice.

Paradox, StayD, Magellan, and Spectra are trademarks or registered trademarks of Paradox Security Systems (Bahamas) Ltd. or its affiliates.

User Settings

For security reasons, write only the user's name, not their user code. Supports 4-Digit Codes and 6-Digit Codes.

Zone Settings

Write the device type (motion detector, door contact etc.) and location.

User Codes

User codes are personal identification numbers for each user that allow you to enter certain programming modes, arm or disarm your system, as well as activate or deactivate PGMs. The system supports the following:

• 1 System Master Code
• 2 Master Codes
• 29 User Codes

System Master Code (Default: 1234)

The System Master Code can arm or disarm any partition, and can create, modify or delete any user code.

Master Codes

Master Code 1 is permanently assigned to Partition 1 and can be used to create, modify or delete user codes assigned to Partition 1. Master Code 2 is permanently assigned to Partition 2 (exception: when partitioning is disabled, Master Code 2 will be assigned to Partition 1) and can be used to create, modify or delete user codes assigned to the same partition.

NOTE: Master Codes cannot modify or delete user codes assigned to both partitions. Only the System Master Code can modify or delete user codes assigned to both partitions.

Duress Code

If you are forced to arm or disarm your system, entering the user code with the duress option enabled will arm or disarm the system and immediately transmit a silent alert (Duress Code) to the monitoring station. The duress code must be enabled by your installer.

User Code Length

Your system can be programmed to use either 4- or 6-digit user codes, where each digit can be any value from 0 to 9. Six-digit codes are considered more difficult to "crack" and therefore, more secure. Avoid programming simple or obvious user codes, such as your telephone number, address, or codes such as 1234.

Adding / Modifying a User

Deleting a User

Setting the Time & Date

*For SP4000 / SP65 systems, time must be entered in 24hr format. Omit step 6 (time format).

Setting Chime Zones

A chime-enabled zone will advise you every time it is opened by causing your keypad to beep. Each keypad must be chimed separately.

How do I chime zones?

• For K32+: Press & hold the [] key. The Arm1, Arm2, Stay1, and Stay2 LEDs will flash. Enter the zone number corresponding to the zones you want to chime. The corresponding LED will light up. Press the [ENTER] key to exit.
• For K35 and K37: Press & hold the [] key (K35) or [] key (K37). The word Chime will appear on the screen. Enter the zone number corresponding to the zones you want to chime. The corresponding LED will light up. Press the [ENTER] key to exit. Note: K37 will only chime when powered by AC or when the display is active.
• For K10V, K10H and K636: Press & hold the zone key ([1] to [0(10)]). Accept beep = chime on.
• For K32LCD+: Press and hold the [] key. Press [1] to select which zone to chime or press [2] to configure chime period. The chime period allows you to specify the time frame in which the zone will chime. Enter the zone number corresponding to the zones you want to chime. Press the [ENTER] key to exit.

How do I disable chime zones?

• For K32+, K35, K37, and K32LCD+: To disable chime zones, repeat this process and enter the zone number to disable a chime zone, or press [SLEEP] to disable all chime zones instead of entering a zone number.
• For K10V, K10H and K636: Press & hold the zone key ([1] to [0(10)]). Fail beep = chime off.

NOTE: For a description of the confirmation and rejection beeps, see Keypad Feedback on page 9. To identify your keypad, see page 10.

Trouble Display

Your alarm system continuously monitors several trouble conditions that can be reported directly to your monitoring station. When a trouble condition occurs, the [TBL] key will illuminate. Press the [TBL] key, and the keypad will illuminate a number corresponding to the trouble the system is experiencing. Except for the Timer Loss trouble, contact your monitoring station or installer to resolve the trouble condition.

NOTE: If the keypad emits a BEEP every 5 seconds whenever a new trouble condition has occurred, press the [TBL] key to stop the "Trouble Beep".

Accessing the Trouble Display

Keypads

Auditory Feedback

When you enter information on the keypad, it will guide you with beep tones that communicate confirmation or rejection of your entries. You should be familiar with these two keypad beep tones:

• Confirmation Beep: When an operation (e.g., arming/disarming) is successfully entered on the keypad or when the system switches to a new status/mode, the keypad produces an intermittent beep tone ("BEEP-BEEP-BEEP-BEEP").
• Rejection Beep: When the system reverts to its previous status or when an operation is incorrectly entered on the keypad, it will emit a continuous beep tone ("BEEEEEEEEP").

The following are other types of auditory feedback, and will always be accompanied by the flashing of an arm key or LED ([ARM], [STAY], or [SLEEP]):

• Continuous beep = Alarm
• Variable beep = Fire alarm
• Intermittent beep = Beginning of exit delay
• Fast Intermittent beep = Last 10 seconds of exit delay

Visual Feedback

The keypad includes colored lights which convey the current status of your system. The state of each light represents a specific condition in your system.

NOTE: Many of the features in your system must be enabled by the installer. If the feature is not programmed, the keypad will emit a rejection beep and the action will be canceled. Refer to Zone Settings on page 5 for details.

Keypad Muting

When muted, the keypad will only emit the confirmation beep and rejection beep, and will beep when a key is pressed. Therefore, when muted, the keypad will not beep during an alarm and will not beep for chime enabled zones. Each keypad must be muted separately.

How do I mute the keypad?

• For K32+, K35, K37, K636, K10V and K10H: Press & hold the [CLEAR] key for 6 seconds to enable or disable keypad muting. If the keypad emits a confirmation beep, Keypad Muting is enabled for that keypad. If the keypad emits a rejection beep, the feature is disabled.
• For the K32LCD+: Press and hold the [] key for keypad settings. Press [4] for Mute Control. Press [arm] to enable or disable keypad muting.

Keypad Backlight

The illumination level behind the keys can be modified to suit your needs.

How do I modify the backlight?

• For K32+: Press and hold the [] key. Press the [] key to set the desired backlight level. Press [CLEAR] or [ENTER] to exit.
• For K35: Press and hold the [] key for 4 seconds. Keys 1, 2, 3, 5 and 6 will flash. Press [CLEAR] to exit the menu without saving the information or press [ENTER] to exit the menu and save the information. Press the desired key and scroll using the [] and [] to adjust:
  • [1] To adjust the scrolling speed.
  • [2] To adjust the backlight (0 = Off, 1 = Lowest brightness / 7 = Maximum brightness)
  • [3] To adjust the contrast (0 = Low contrast, 4 = High contrast)
  • [5] To adjust the auto dim backlight level (0 = Off, 1 = Lowest auto dim backlight, (...) 7 = Highest auto dim backlight
  • [6] To adjust the auto dim delay (0 = Off, 1 = 1 sec., 2 = 5 sec., 3 = 10 sec., 4 = 20 sec., 5 = 1 min., 6 = 2 min., 7 = 4 min.)
• FOR K37: Press and hold the [] key for 4 seconds. Keys 1 and 2 will flash. Press [CLEAR] to exit the menu without saving the information or press [ENTER] to exit the menu and save the information. Press the desired key and scroll using the [] and [] to adjust:
  • [1] To adjust the backlight.
  • [2] To adjust the auto dim delay (5 = 5 sec. / 15 = 15 sec.)
• For the K10V, K10H and K636: Press and hold the [MEM] key. THE [MEM] KEY WILL ILLUMINATE. PRESS THE [MEM] KEY TO SET THE DESIRED BACKLIGHT LEVEL. Press [CLEAR] or [ENTER] to exit.
• For the K32LCD+: Press and hold the [] key. Press [2] to modify the backlight. Scroll using the [] and [] keys. Press [ENTER] to save.

Power Save Mode (K37 only)

If DC power is not supplied to the wireless keypad, the module's display will shut off and go into power save mode after one minute (20 seconds for K37). Press the [] key to activate the display.

Keypad Overviews

K636 Keypad Overview

[TBL] Trouble display: ON = Trouble(s) occurring (page 8)

[MEM] Alarm memory display: ON = Alarm(s) occurred (page 18)

[BYP] Bypass programming: ON = Zone(s) bypassed (page 15)

Zone Display: The keys [1] to [0(10)] correspond to zones 1 to 10 respectively: Key lit = Open or entry delay; Key flash = In alarm

= Press once + [MASTER CODE] for Quick Menu Programming (see Master Quick Menus)

Keypad Status Indicators:

• [ARM] (page 15): ON = System armed; OFF = Zone disarmed
• [SLEEP] (page 15): Flash = Exit Delay
• [STAY] (page 15): Fast Flash = Exit Delay (final 10 sec.) / zone in alarm

Off Key: ON = Disarmed; OFF = System armed

Light (AC): ON = Power on; OFF = Power off

StayD Light: ON = StayD on; OFF = StayD off

IMPORTANT: If installed on a partitioned system, the K636 will only display partition 1.

K10LEDV/H Keypad Overview

[TBL] Trouble display: ON = Trouble(s) occurring (page 8)

[MEM] Alarm memory display: ON = Alarm(s) occurred (page 18)

[BYP] Bypass programming: ON = Zone(s) bypassed (page 15)

Zone Display: The keys [1] to [0(10)] correspond to zones 1 to 10 respectively: Key lit = Open or entry delay; Key flash = In alarm

= Press once + [MASTER CODE] for Quick Menu Programming (see Master Quick Menus)

Keypad Status Indicators:

• [ARM] (page 15): ON = System armed; OFF = Zone disarmed
• [SLEEP] (page 15): Flash = Exit Delay
• [STAY] (page 15): Fast Flash = Exit Delay (final 10 sec.) / zone in alarm

Off Key: ON = Disarmed; OFF = System armed

Light (AC): ON = Power on; OFF = Power off

StayD Light: ON = StayD on; OFF = StayD off

K35 and K37 Keypad Overview

= Press once + [MASTER CODE] for Quick Menu programming (See Master Quick Menus).

= Press & hold for keypad settings

= Press & hold for chime programming (See Setting Chime Zones).

K35 and K37 Icon Display and Description

K32+ Keypad Overview

[TBL] Trouble display: ON = Trouble(s) occurring (page 8)

[MEM] Alarm memory display: ON = Alarm(s) occurred (page 18)

[BYP] Bypass programming: ON = Zone(s) bypassed (page 15)

Keypad Status Indicators:

• [ARM] (page 15): ON = System armed
• [SLEEP] (page 15): OFF = Zone disarmed
• [STAY] (page 15): Flash = Exit Delay
• Fast Flash = Exit Delay (final 10 sec.) / zone in alarm

Off Key: ON = Disarmed; OFF = System armed

Light (AC): ON = Power on; OFF = Power off

StayD Light: ON = StayD on; OFF = StayD off (see StayD Mode on page 14)

Zone Display: The keys [1] to [0(10)] correspond to zones 1 to 10 respectively: Key lit = Open or entry delay; Key flash = In alarm

= Press once + [MASTER CODE] for Quick Menu Programming (see Master Quick Menus).

= Press and hold to modify backlight (see page 9)

K32LCD+ Keypad Overview

Off Key: ON = Disarmed; OFF = System armed

Light (AC): ON = Power on; OFF = Power off

StayD Light: ON = StayD on; OFF = StayD off (see StayD Mode on page 14)

[TBL] Trouble display: ON = Trouble(s) occurring (page 8)

[MEM] Alarm memory display: ON = Alarm(s) occurred (page 18)

[BYP] Bypass programming: ON = Zone(s) bypassed (page 15)

= Press once + [MASTER CODE] for Quick Menu Programming (see Master Quick Menus)

= Press and hold to modify back light (see page 9)

= Press and hold for chime programming (see page 7)

Remote Controls

Your security system supports three types of remote controls; the REM1, REM101, REM2, REM3, REM15, and REM25. The REM1, REM101 and REM15 are the most basic remote controls, with the ability to perform five actions (e.g. arming, disarming, activating a PGM, etc.). The REM2 and REM25 are more advanced, as they perform up to six different actions, as well as provides visual and auditory feedback. The REM3 is the most advanced remote control, as it has all the functionalities of a keypad (refer to the REM3 User Manual for more information). The following table describes the visual and auditory feedback of the REM2/ REM25 remote controls.

Remote Control Feedback (REM2/REM25)

Full/Force Arming Feedback

Stay/Sleep Arming Feedback

Other Feedback

Arming & Disarming with StayD

StayD simplifies your life and makes it safer by protecting you 24 hours a day, 7 days a week without ever having to disarm the system – even when entering an armed area. StayD lives with you and protects you at all times, without any unprotected periods, and automatically re-arms the system so you don't need to remember to.

When entering/exiting a site, the system partly disarms to let you pass through: simply notify the system with your remote and go through the designated path which will automatically re-arm after you pass. All other zones remain armed. The result is a system that is always protecting, without the uncertainty of whether the system is armed or not.

Other benefits of StayD include knowing when your kids are accessing potentially dangerous areas, such as the balcony, pool or front door. Now you can truly have peace of mind knowing that you are always protected. Consult your installer for more information.

To Turn On/Off StayD Mode

• To turn on StayD mode: [STAY] + [CODE] + [STAY] → StayD light on. Press the [STAY] key followed by a valid code, then press the [STAY] key again within ten seconds. The StayD light will light up to confirm StayD activation, and the system will be in Stay mode.
• To turn off StayD mode: [OFF] + [CODE] + [OFF] → Off light on. Press the [OFF] key followed by a valid code, then press the [OFF] key again within ten seconds. The StayD light will turn off and the Off light will light up to confirm StayD deactivation. With StayD disabled, the system will function as a standard security system.

To Change Arm Mode

See Arming & Disarming on page 15.

To change the level of security - Stay to Sleep:

[SLEEP] for 2 sec. → Delay Sleep light on. Press and hold the [SLEEP] key on any keypad. All zones which will be armed in Sleep mode go into exit delay, allowing you to move to the bedroom. When the exit delay ends, and you are in the bedroom, the rest of the interior will arm. The system is now in Sleep mode.

To change the level of security - Sleep to Stay:

[STAY] for 2 sec. → Stay light on. Press and hold the [STAY] key on the keypad located in the bedroom. The system will instantly switch from Sleep to Stay mode, allowing you to leave the bedroom and move freely inside the house. If you accidentally leave the bedroom without switching to Stay mode, all zones armed in Sleep mode will go into a delay, allowing you enough time to switch to Stay mode.

Leaving the site - Stay to Full:

Keypad: [ARM] for 2 sec. → Delay → Arm light on. Press and hold the [ARM] key on the keypad that the exit path is assigned to. This will start an exit delay period for all zones in the exit path. After you have left the property, all exit path zones will rearm. The system is now in Full mode.

Entering the site - Full to Stay:

Keypad: [CODE] → Stay light on. When entering the property through the entry path, all zones assigned to the entry path will go into delay, allowing you to enter the house. Entering a valid code on the keypad the entry path is assigned to ends the entry delay and switches the system to Stay Arm mode. The entry path zones will rearm. The system is now in Stay mode.

Leaving the site without changing arm mode:

[OFF] for 2 sec. Press and hold the [OFF] key for 2 seconds on a keypad to leave the site without changing arm mode.

Advanced StayD Settings

Window Mode and Re-arm Delay

In a Stay-armed system: This mode allows you to open one exterior zone without triggering an alarm. To enter Window mode, press [OFF], then your [USER CODE]. All zones that can be opened flash. The system will start an exit delay, allowing you to open an exterior zone such as a window or a door. The system will only allow you to open one zone as the exit delay will end after doing so. When you close the open zone (window, door, etc.) that zone will re-arm. When closing an exterior zone such as a window or door, a delay will start allowing you to close the zone properly. The re-arm delay starts when you close the zone, and you must keep the zone closed for the entire delay period for it to re-arm. This is especially useful for windows that stick thus reducing false alarms.

Live View Mode:

During an alarm, press the [CLEAR] key to view the movement. The zone lights on the keypad will show the opening and closing of zones as they occur.

Arming & Disarming

Take full advantage of your system by familiarizing yourself with all the arming methods. If your system is not partitioned (see Partitioning on page 21), everything is considered as belonging to Partition 1.

NOTE: If you cannot arm because a zone is open, the system will enter in Bypass Programming. Enter the two digit zone you wish to bypass and press [ENTER], or press [ENTER] to bypass all open zones.

Regular Arming

This method will arm all the zones in the selected partition. Please note that Regular arming can also be activated using Auto-Arming (see Auto-Arming on page 16) or One-Touch Arming (see One-Touch Arming on page 16).

How do I Regular arm?

1. Close all zones in the desired partition.
2. Press [ARM] + [USER CODE].
3. If you have access to both partitions (see Partitioning on page 21): Press the key corresponding to the desired partition ([1] or [2]). For both partitions, press the other key after the confirmation beep.

Sleep Arming

Similar to Stay arming, Sleep arming allows users to remain in a protected area, but provides a higher level of protection. For example, in a two-story house, the perimeter is protected with Stay arming. With Sleep arming, the perimeter as well as the main floor are protected (motion detectors, etc.), allowing you to roam the second floor and sleeping quarters. Sleep zones are zones that are bypassed when Sleep arming. For example, when you go to sleep at night, the entire premises except your bedroom is fully armed. Sleep arming can also be activated using Auto-Arming (see Auto-Arming on page 16) or One-Touch Arming (see One-Touch Arming on page 16).

How do I Sleep arm?

1. Close all zones in the desired partition (except Sleep zones).
2. Press the [SLEEP] key.
3. Enter your [USER CODE].
4. If you have access to both partitions (see Partitioning on page 21): Press the key corresponding to the desired partition, [1] or [2]. For both partitions, press the other key after the confirmation beep.

Stay Arming

This method allows you to roam freely within the premises while the perimeter is fully armed. Stay zones are zones that are bypassed when Stay arming. For example, if you plan on staying in for the night, doors and windows can be armed without arming other zones like motion detectors. Stay arming can also be activated using Auto-Arming (see Auto-Arming on page 16) or One-Touch Arming (see One-Touch Arming on page 16).

How do I Stat arm?

1. Close all zones in the desired partition (except Stay zones).
2. Press the [STAY] key.
3. Enter your [USER CODE].
4. If you have access to both partitions (see Partitioning on page 21): press the key corresponding to the desired partition, [1] or [2]. For both partitions, press the other key after the confirmation beep.

Bypassing a Zone

Bypassing a zone allows you to ignore (deactivate) specified zones the next time the system is armed. For example, you may wish to bypass certain zones when workers are renovating part of your home. Once the system is disarmed, the bypass entries are erased. When zones are bypassed, the [BYP] key will illuminate. Zone bypassing can also be activated by using One-Touch Bypass Programming (see page 16). If One-Touch Bypass Programming is enabled, press the [BYP] key for three seconds to enter bypass programming. To remove the Bypass feature from a zone, in step 3 enter the zone number again or press [CLEAR] to erase all current entries. Press [CLEAR] + [ENTER] to delete bypassed zones.

How do I bypass zones?

1. Close all zones in the desired partition (except Stay zones).
2. Press the [BYP] key. The [BYP] key will flash. Press [ENTER] to bypass all open zones or go to step 3.
3. Illuminate the number(s) corresponding to the zone(s) you want to bypass by entering the zone number. Solid on = Zone open, Flash = Zone bypass, Off = Zone closed, not bypassed.
4. Press the [ENTER] key to save and exit. Press [CLEAR] twice to exit without saving.

Bypass Recall Feature

After disarming the system, bypass entries are erased. The Bypass Recall feature reinstates the previous bypass entries saved in memory. This eliminates the need to manually re-program the bypass entries every time you arm your system.

How do I recall bypass entries?

1. Press the [BYP] key.
2. Enter you [USER CODE].
3. Press the [BYP] key.
4. Press the [ENTER] key.

One-Touch Arming

One-Touch arming allows you to arm the system without using a user code. This feature must be enabled by your installer. If One-Touch Arming is programmed, you can increase the security level of your system (from Disarm → Stay Arm → Sleep Arm → Full Arm) without a code. See Figure 1 below.

One-Touch Regular Arming

Press and hold the [ARM] key to arm all zones in the partition. If partitioned, keys [1] & [2] will flash. You can use this feature to allow specific individuals like service personnel (e.g., cleaners) to arm without giving them access to any other alarm system operations. See Regular Arming on page 15.

One-Touch Stay Arming

Press and hold the [STAY] key to arm the perimeter (no Stay zones). See Stay Arming on page 15.

One-Touch Sleep Arming

Press and hold the [SLEEP] key to arm all zones not defined as Sleep zones. See Sleep Arming on page 15.

One-Touch Bypass Programming

Press and hold the [BYP] key to access Bypass programming mode. See Bypassing a Zone on page 15.

Fast Exit

When the system is already Stay or Sleep armed: this feature will allow you to exit already armed premises and keep the system armed. Press and hold the [OFF] key for to start the exit delay. After the exit delay has elapsed, the system will switch to its previous arming mode.

Figure 1: Arming / Disarming

This diagram illustrates the state transitions of the security system. From a 'Disarm' state, the system can transition to 'Sleep', 'Stay', or 'Off' (which is also 'Disarm'). From 'Sleep', it can go to 'Stay' or 'Disarm'. From 'Stay', it can go to 'Arm' or 'Disarm'. From 'Arm', it can go to 'Sleep' or 'Disarm'.

Auto-Arming

Timed Auto Arming

The alarm system can automatically arm itself at a specified time every day. As with Regular arming (see Regular Arming on page 15), the system will bypass any open zones.

How do I program the Auto-Arm Timer?

1. Press the [] key.
2. Enter [MASTER CODE].
3. Press the [BYP] key. The [BYP] key will flash.
4. Press key [1] to set partition 1, or press key [2] to set partition 2.
5. Enter the desired time for auto arm (24 hour clock, e.g. 18:30).
6. Press key [1] to regular arm, key [2] to sleep arm, or key [3] to stay arm the partition.

How do I disable the Auto-Arm Timer?

1. Press the [] key.
2. Enter [MASTER CODE].
3. Press the [BYP] key. The [BYP] key will flash.
4. Press key [1] to set partition 1, or press key [2] to set partition 2.
5. Press and hold [SLEEP] to temporarily disable the Auto-Arm Timer.

No Movement Auto Arming

The alarm system can be programmed to arm the system and/or send a report to your monitoring station if no zone activity occurs for a pre-programmed amount of time. This is a particularly useful feature when supervising an individual with chronic health problems or for a person who lives alone. The system will bypass any open zones.

Display Mode

The K37 has two display modes. By default, the keypad will show all events (e.g., zones in alarm, bypassed zones, etc.) live as they occur. Alternatively, the system can be programmed by your installer to only display zones that cause an alarm or entry delay. If you want to see the status of all zones, press the [] key. Zones that are open but have not triggered an alarm will only be displayed after pressing the [] key. The information will be displayed for 20 seconds, showing the status of all zones at the time the [] key was pressed. The zone display will shut off after 20 seconds. For more information on the two display modes, contact your installer.

Alarms

Alarm Display

If an alarm has occurred on a zone, the respective zone key will flash, the [MEM] key will light up, and the zones will be stored in memory. These respective keys will continue to flash until disarming even if the zones are restored. To exit this mode and switch to live display mode before disarming, press the [CLEAR] key. When the system is disarmed, the zone keys will turn off, while the [MEM] key remains lit. Press the [MEM] key to illuminate the key corresponding to the zones that were in alarm. The alarm memory will be erased when the next alarm occurs and after a valid code is entered or upon full-arming the system.

Disarming & Deactivating an Alarm

To disarm an armed system or an alarm, press [OFF] and enter your [USER CODE]. An entry point, like the front door, will be programmed with one of two Entry Delay Timers. When an entry point is opened, the keypad will beep until you disarm the system. Your alarm system will not generate an alarm until this timer elapses. Any user can disarm a partition they have been assigned to, except users assigned with the Arm Only Option or PGM Only Option.

How do I disarm the system?

• Press the [] key.

Panic Alarms

In case of an emergency, the system can provide three panic alarms that can immediately generate an alarm after simultaneously pressing and holding two specific keys for three seconds. Based on your needs, these panic alarms can generate audible alarms (sirens or bells) or silent alarms and can communicate specific messages to your monitoring station. For instance, pressing [1] and [3] can mean "call the police" or anything you require. This feature must be set by your installer.

• Press and hold keys [1] and [3] for Panic type 1 (e.g., police).
• Press and hold keys [4] and [6] for Panic type 2 (e.g., medical).
• Press and hold keys [7] and [9] for Panic type 3 (e.g., fire).

Fire Alarms

Upon a fire alarm, the bell/siren will emit three "squawks" at 2 second intervals until silenced or reset by entering a valid user code. If the zone is a Delayed Fire Zone, there is a delay before the system contacts the monitoring station. This will prevent unnecessary reporting of false alarms. If there is no fire condition, contact your monitoring station immediately to avoid an unnecessary response.

What do I do if a delayed fire zone was set off accidentally?

1. Press the [CLEAR] key within 30 seconds of the alarm.
2. Try to correct the problem.
3. If the problem persists, after 90 seconds, the alarm will sound again. Press the [CLEAR] key again.

Minimizing Fire Hazards

The three most common causes of fires:

• Cooking is the leading cause of home fires in the U.S. It's also the leading cause of fire injuries. Cooking fires often result from unattended cooking and human error, rather than mechanical failure of stoves or ovens.
• Careless smoking is the leading cause of fire deaths. Smoke detectors and smolder-resistant bedding and upholstered furniture are significant fire deterrents.
• Heating is the second leading cause of residential fires. However, heating fires are a larger problem in single family homes than in apartments since the heating systems in single family homes are often not professionally maintained.

Fire Safety Tips

In the event of a fire, escape first, then call for help. Develop a home fire escape plan and designate a meeting place outside. Make sure everyone in the family knows two ways to escape from every room. Practice feeling your way out with your eyes closed. Never stand up in a fire, always crawl low under the smoke and try to keep your mouth covered. Never return to a burning building for any reason; it may cost you your life. Finally, having at least one working smoke alarm dramatically increases your chances of surviving a fire. And remember to practice a home escape plan frequently with your family.

Providing a Fire Warning System

Household fires are especially dangerous at night. Fires produce smoke and deadly gases that can overcome occupants while they sleep. To warn against fire, smoke detectors should be installed outside each separate sleeping area in the immediate vicinity of the bedrooms and on each additional story of the family living unit, including basements.

Testing & Maintenance

With the system disarmed and the "OFF" light illuminated, activate motion detectors by walking in the protected area. Open and close protected doors and verify that the corresponding lights illuminate. Your installer can advise you of the best way to test your particular system.

Do not use open flame or burning materials to test your fire detection devices. Contact your installer for safe methods of testing your system.

Under normal use, your system requires virtually no maintenance other than regular testing. It is recommended that the standby battery be changed every three years. Speak to your installer about the necessary tests and how often they should be performed.

Communicating Through the Internet (IP150+)

You can communicate with your security system by using a system accessory called the IP150+ Internet Module (sold separately). The IP150+ controls and monitors your security system remotely and is configured by your system installer.

With the use of the Insite Gold mobile app, it allows for email notifications of important system events such as alarms, arm/disarm events, and troubles. For example, receive an email at work when your kids get back from school, or if an alarm occurs in your system at home. You can also view live status of your system and arm/disarm your system. For example, you have just left your office for the weekend but are not sure you remembered to arm it. Simply check the status of your system and arm it remotely. Consult your installer for more information.

Communicating Using Text Messages (PCS Series)

You can communicate with your security system using text messages (SMS) by using system accessories called PCS250/PCS250G/PCS265LTE modules (sold separately). The PCS module allows you to receive text messages of system events, such as alarms or troubles, on your cellular phone. It also allows you to send text messages to arm or disarm your system from anywhere in the world. Consult your installer for more information.

Receiving Text Messages

To receive text messages from your system you need to:

• Program the telephone numbers you wish to receive text notifications.
• Select which event groups (alarm, arm/disarm, trouble and trouble restore) will generate text messages.
• Select which partition the phone number is assigned to.

How do I set up the PCS module to send me text messages?

1. Press the [] key.
2. Enter [MASTER CODE].
3. Press [ARM].
4. Using the [] / [SLEEP] and [] / [STAY] keys or by entering [01] to [08], select one of the eight telephone numbers you wish to program and press [ENTER].
5. Enter the telephone number and press [ENTER].
6. Select the which group of events will send a text message to the phone number set in step 5 (see Event Call options below).
7. Press [ENTER].
8. Select which partition(s) is assigned to this telephone number by pressing [1], [2], or both.
9. To save, press [ENTER].

Event Call Options

Sample Text Messages

Alarm message:

Arming / disarming message:

Trouble message:

Trouble restore message:

Sending Text Messages to Arm / Disarm

You can arm or disarm the system by sending a text message (SMS) from any cell phone. The message must be sent to the PCS module's phone number, as determined by the cell phone provider (consult your installer for more information). Text message commands have a specific format which follows this pattern: C[USER CODE].[ACTION].A[PARTITIONS]

NOTE: SMS commands must be entered in capital letters.

Example: C1234.ARM.A1, C1234.OFF.A1

In the example above, user code 1234 will arm or disarm partition 1, and the confirmation message will be sent the following phone number: (555) 555-1234.

User Code

The first part of the text message is the user code (same code used on the alarm system). It must be prefaced with the letter C and followed by a period. Example:C1234.

Action

It is possible to arm or disarm the system. The command must be entered after the user code and followed by a period. To arm the system, enter the ARM command. To disarm the system, enter the OFF command. Example:C1234.ARM.

Partition

It is possible to arm or disarm specific partitions. The partitions must be prefaced by the letter A, and separated by commas for individual partitions. It is also possible to affect a series of partitions by writing TO between the start and end partitions of that series. The list of partitions must be followed by a period. Examples:C1234.ARM.A1., C1234.ARM.A1TO2.

IP Information

It is possible to receive the IP address of the PCS module via text message. A valid user code must be entered to receive the IP address. The IP address can be used to configure remote software. Consult your installer for more information. Example:C1234.IP

PCS Module Phone Number

Enter the phone number of your PCS module here (consult your cell phone provider) __________________________________________

Advanced System Features

Programmable Outputs (PGMs)

Your system may include one or more PGMs. When a specific event or condition occurs in the system, The PGM can be used to reset smoke detectors, activate light switches in your home or office, open/close garage doors and much more. If programmed by your installer, you can press and hold keys [1] & [2], [2] & [3], [4] & [5], [5] & [6], [7] & [8], or [8] & [9] for each respective PGM. Press and hold [CLEAR] + [ENTER] or [] for three seconds to perform a smoke reset. These features must be set by your installer.

Partitioning

Your system is equipped with a partitioning feature that can divide your alarm system into two distinct areas identified as Partition 1 and Partition 2. When partitioned, each zone, each user code and many of your system's features can be assigned to either Partition 1, Partition 2, or both partitions.

NOTE: If the system is not partitioned, all zones, user codes, and features will be recognized as belonging to Partition 1. Partitioning is not available when using a K636 keypad.

Quick Function Keys

Upon request of your installer or monitoring station you may have to perform one of the following. To enter Menu Programming, press [] and then enter your [MASTER CODE]. In Menu programming, press:

• Test Report: [MEM] + [2]. If your system is monitored by a monitoring station, this feature will send a test report code to the monitoring station.
• Call PC: [MEM] + [1]. Will initiate a call to the monitoring station that is using the BabyWare software.
• Answer PC: [MEM] + [1]. Will force your security system to answer a call made by your monitoring station that is using the BabyWare software.
• Cancel Communication: [MEM] + [9]. Cancels all communication with the BabyWare software if it has been initiated.

System Notes

Zone Description

Is this system partitioned? Yes ☐ No ☐

Partition 1 = __________________________________________

Partition 2 = __________________________________________

Special Keys and Features

• [ARM] One-Touch Regular arming is activated
• [STAY] One-Touch Stay arming is activated
• [SLEEP] One-Touch Sleep arming is activated
• [BYP] One-Touch Bypass Programming is activated

Panic Alarms

• [1] & [3] Police or ☐ Audible ☐ Off ☐ Report only
• [4] & [6] Aux. or ☐ Audible ☐ Off ☐ Report only
• [7] & [9] Fire or ☐ Audible ☐ Off ☐ Report only

PGMs

PGM Utility Keys

• [1] & [2]: _____________________________
• [4] & [5]: _____________________________
• [7] & [8]: _____________________________
• [2] & [3]: ___________________________
• [5] & [6]: _____________________________
• [8] & [9]: _____________________________
• [CLEAR] + [ENTER] = Smoke Reset

System Timers

Enter and exit your premises through the designated doors.

Exit Delay 1 (Partition 1): _______ sec. = time to exit premises

Exit Delay 2 (Partition 2): _______ sec. = time to exit premises

Entry Delay 1 = _______ sec. = time to disarm before alarm; enter through zone #___________

Entry Delay 2 = _______ sec. = time to disarm before alarm; enter through zone #___________

Alarm will activate siren or bell for ______ min.

PCS Module Phone Number

Enter the phone number of your PCS module here (consult your cell phone provider) __________________________________________

Other Information

Installed by:_______________________________________________________ Date: ________________________________

Serviced by:_______________________________________________________ Telephone: ____________________________

Monitored by:______________________________________________________ Telephone: ____________________________

Your account number: _______________________________________________

Alarm transformer location:___________________________________________ On circuit #:____________________________

Location of Telephone Connections:____________________________________

Quick Programming

Master Quick Menus

User

Delays

Time and Date

Communicate with BabyWare / PCS

System Options

Assigning a REM3 Hand-Held 2-Way Remote Keypad to the Panel

Communicator

Test Report

Auto Arm

Erase Lost Remote Control

Contact Information

The Paradox team wishes you a successful and easy installation. We hope this product performs to your complete satisfaction.

Should you have any questions or comments, please contact us at support@paradox.com.

Additional information can be found on our website www.paradox.com/support.

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