VTech VG104 DECT 6.0 Cordless Telephone

What's in the Box

The package typically includes the telephone base, handset, power adapter, telephone cord, and battery pack.

Connect and Activate

1. Connect the telephone base to a power outlet using the provided power adapter.
2. Connect the telephone base to the phone jack using the telephone cord.
3. Install the battery pack into the handset.
4. Charge the battery fully before first use (approximately 12 hours).

Display Icons:

• The battery is low and needs charging: Indicates the handset battery needs to be charged.
• The battery is charging: Shows the battery is currently charging.
• The battery is fully charged: Indicates the battery has reached full charge.
• New messages: Signifies new messages on the built-in answering system.
• New voicemail: Indicates new voicemail from your service provider.
• NEW: Shows new entries in the caller ID log.
• ANS ON: The answering system is turned on.
• MSG#: Displays the current message number being played.

Setup

Set Date and Time

After installation or power restoration, the handset will prompt you to set the date and time. Follow the on-screen prompts:

1. Press SELECT when prompted.
2. Enter the current date (MM/DD/YY).
3. Press SELECT.
4. Enter the current time (HH:MM AM/PM).
5. Press SELECT.

If you skipped the prompt, you can set the date and time by pressing MENU, then navigating to 'Set date/time'.

Basic Operation

Make a Call

Press the handset TALK button or any dialing key, then dial the number.

Answer a Call

Press the handset TALK button or any dialing key when the phone rings.

End a Call

Press the END CALL button.

Adjust Volume

Use the volume control buttons on the handset during a call.

Phonebook

The phonebook can store up to 30 entries, shared across all handsets. Each entry can include a name (up to 15 characters) and a phone number (up to 30 digits).

Add a Phonebook Entry

1. Press MENU.
2. Scroll to Phonebook, then press SELECT.
3. Scroll to Add entry, then press SELECT.
4. Enter the phone number, then press SELECT.
5. Enter the name, then press SELECT.

Review Phonebook Entries

1. Press the PHONEBOOK button.
2. Scroll to browse entries.

Delete a Phonebook Entry

1. Scroll to the desired entry.
2. Press DELETE.
3. Press SELECT to confirm.

Caller ID

If you subscribe to Caller ID service, caller information will be displayed. The log stores up to 30 entries.

Review Caller ID Log Entries

1. Press the CALLER ID button.
2. Scroll to browse entries.

Dial a Caller ID Log Entry

1. Scroll to the desired entry.
2. Press SELECT to dial.

Save a Caller ID Log Entry to the Phonebook

1. Scroll to the desired entry.
2. Press MENU.
3. Scroll to Save to phonebook, then press SELECT.
4. Edit the name if needed, then press SELECT.

Delete a Caller ID Log Entry

1. Scroll to the desired entry.
2. Press DELETE.
3. Press SELECT to confirm.

Answering System

The telephone has a built-in answering system and supports voicemail service from your provider.

Turn the Built-in Answering System On or Off

On the telephone base, press the ANSWERING SYSTEM button.

Set Number of Rings

You can set the answering system to answer after 2, 3, 4, 5, or 6 rings, or use Toll Saver.

1. Press MENU on the handset.
2. Scroll to Answering sys, then press SELECT.
3. Scroll to Ans sys setup, then press SELECT.
4. Scroll to # of rings, then press SELECT.
5. Scroll to the desired number of rings, then press SELECT.

Message Playback

On the telephone base: Press the PLAY/DELETE ALL button.

On a handset: Press MENU, scroll to Answering sys, then press SELECT. Scroll to Play messages, then press SELECT.

• Skip a message: Press SKIP.
• Repeat the playing message: Press REPEAT.
• Play the previous message: Press PREV.

Delete All Messages

Press and hold the PLAY/DELETE ALL button on the telephone base.

Important Safety Instructions

Always follow basic safety precautions when using telephone equipment to reduce the risk of fire, electric shock, and injury. Key points include:

• Read and understand all instructions.
• Do not use near water.
• Avoid extreme temperatures and direct sunlight.
• Ensure proper ventilation for the base unit.
• Use only the provided power adapter and batteries.
• Do not disassemble the product.
• Keep the handset at least six inches away from cardiac pacemakers.
• Do not place the handset directly over a pacemaker when it is turned on.
• Use the handset on the ear opposite the pacemaker.

Battery Precautions:

• Use only the supplied battery.
• Do not dispose of batteries in fire.
• Do not open or mutilate the battery.
• Handle batteries carefully to avoid short circuits.
• Charge batteries only as specified in the manual.

Technical Specifications

• Frequency control: Crystal controlled PLL synthesizer
• Transmit frequency: Handset: 1921.536-1928.448 MHz; Telephone Base: 1921.536-1928.448 MHz
• DECT channel: 5 Channels
• Nominal effective range: Maximum power allowed by FCC and IC. Actual operating range may vary.
• Power requirement: Handset: 2.4V Ni-MH battery; Telephone base: 6V DC @ 400mA; Charger: 6V DC @ 400mA
• Phonebook: 30 memory locations; up to 30 digits and 15 characters
• Caller ID log: 30 memory locations; up to 24 digits and 15 characters

Limited Warranty

VTech Communications, Inc. warrants this product to be free from material defects in materials and workmanship for ONE (1) YEAR from the date of purchase (90 days for refurbished products). This warranty covers replacement of defective products at VTech's option. It does not cover damage due to misuse, accident, unauthorized repair, or improper installation. For warranty service, visit www.vtechphones.com in the US or phones.vtechcanada.com in Canada.

Need Help?

For online help topics and FAQs, visit https://help.vtechphones.com/cs6324 or https://help.vtechphones.com/VG104.

You can also call Customer Support:

• US: 1 (800) 595-9511
• Canada: 1 (800) 267-7377

FCC, ACTA and IC Regulations

This equipment complies with FCC Part 15 and Part 68 rules, as well as Canadian IC regulations. It has been tested and found to comply with limits for Class B digital devices and to ensure safety regarding radio frequency energy exposure. Privacy of communications may not be ensured when using this telephone.