Tenda Wi-Fi 6 Router Quick Installation Guide

Package Contents

• Wireless router x 1
• Power adapter x 1
• Ethernet cable x 1
• Quick installation guide

Note: RX2L Pro is used for illustrations unless otherwise specified. The actual product prevails.

I. Connect the Router

The product appearance may vary with models. Please refer to the product you purchased.

Diagram Description: A diagram shows the router connected to an optical modem via a WAN port and an Ethernet cable. Another connection shows the router connected to an Ethernet jack via a WAN port and an Ethernet cable. The router has ports labeled WAN, 1, 2, 3/IPTV, and WPS/RST.

Step 1: Power Source

Connect the power adapter to the router's power jack and plug it into a power outlet.

Step 2: Connect to Internet

Connect the WAN port of the router to the LAN port of your modem or the Ethernet jack using an Ethernet cable.

Tips for Router Placement:

• Place the router in a high position with few obstacles.
• Unfold the antenna of the router vertically.
• Keep your router away from electronics with strong interference, such as microwave ovens, induction cookers, and refrigerators.
• Keep your router away from metal barriers, such as weak current boxes, and metal frames.

Step 3: Power On

Power on the router.

II. Connect the Router to the Internet

Step 1: Connect to the WiFi Network

Connect your smartphone or computer to the WiFi network of the router. The SSID (WiFi name) can be found on the bottom label of the device. Example: Tenda_XXXXXX.

Step 2: Access the Router's Web UI

Start a web browser and enter tendawifi.com in the address bar to access the router's web UI.

Step 3: Perform Setup Operations

Follow the on-screen prompts (example using a smartphone):

Initial Setup:

Tap "Start".

The router automatically detects your connection type.

Internet Connection Type Detection:

• If internet access is available without further configuration (e.g., PPPoE via optical modem): Tap "Next".
• If PPPoE user name and password are required: Select the ISP Type based on your region and ISP. Enter the required parameters (if any). If you forget your PPPoE user name and password, obtain them from your ISP and enter them manually. Then, tap "Next".
• If Dynamic IP is detected: The screen will show "Detection succeeded. Recommended internet connection type: Dynamic IP". Tap "Next".

WiFi Settings:

Set the WiFi name (SSID), WiFi password, and login password for the router. Tap "Next".

Note: The WiFi password is used to connect to the WiFi network, while the login password is used to log in to the router's web UI.

Configuration Complete:

When the LED indicator is solid green, the network connection is successful.

To access the internet:

• WiFi-enabled devices: Connect to the new WiFi network you set.
• Wired devices: Connect to a LAN port of the router using an Ethernet cable.

Tenda WiFi App:

To manage the router anytime, anywhere, scan the QR code to download the Tenda WiFi app, register, and log in.

[QR code for Tenda WiFi app download]

LED Indicator Status

The LED indicator status and descriptions are as follows:

Ports and Buttons

The jacks, ports, and buttons may vary with models. The actual product prevails.

Diagram Description: A diagram shows the rear panel of the router with labeled ports: WPS/RST, 3/IPTV, 2, 1, WAN, POWER.

Port/Button Descriptions:

• WPS/RST: Used to start the WPS negotiation process or reset the router.
  • WPS: Press the button for 1-3 seconds. The LED indicator blinks green fast. Within 2 minutes, enable the WPS function of another WPS-supported device to establish a WPS connection.
  • Reset: When the router is working normally, hold the button down for about 8 seconds, and release it when the LED indicator blinks orange fast. The router is restored to factory settings.
• 3/IPTV: Gigabit LAN/IPTV port. It functions as a LAN port by default. When the IPTV function is enabled, it serves as an IPTV port to connect to a set-top box.
• 1, 2: Gigabit LAN ports. Used to connect devices like computers, switches, and game machines.
• WAN: Gigabit WAN port. Used to connect to a modem or Ethernet jack for internet access.
• POWER: Power jack.

Frequently Asked Questions (FAQ)

Q1: I cannot log in to the web UI by visiting tendawifi.com. What should I do?

A1:

• Ensure your smartphone or computer is connected to the router's WiFi network. For the first login, use the WiFi name (Tenda_XXXXXX) on the bottom label. XXXXXX represents the last six digits of the MAC address. When logging in again after setup, use the changed WiFi name and password.
• If using a smartphone, disable the cellular network (mobile data).
• If using a wired device (e.g., computer):
  • Ensure tendawifi.com is entered correctly in the address bar, not the search bar.
  • Ensure the computer is set to "Obtain an IP address automatically" and "Obtain DNS server address automatically".
• If the problem persists, reset the router by referring to Q3 and try again.

Q2: I cannot access the internet after configuration. What should I do?

A2:

• Ensure the WAN port of the router is properly connected to a modem or Ethernet jack.
• Log in to the router's web UI and navigate to the "Internet Settings" page. Follow the on-page instructions to resolve the issue.
• If the problem persists:
  • For WiFi-enabled devices: Ensure devices are connected to the router's WiFi. Visit tendawifi.com, log in, and change your WiFi name and password on the "WiFi Settings" page.
  • For wired devices: Ensure devices are properly connected to a LAN port. Ensure wired devices are set to "Obtain an IP address automatically" and "Obtain DNS server address automatically".

Q3: How to restore my device to factory settings?

A3: When the device is working normally, press and hold the reset button (marked RST, Reset, or RESET) for about 8 seconds. Release it when the LED indicator blinks orange fast. After about 1 minute, the router will reset and reboot. You can then reconfigure the router.

Safety Precautions

Read and follow the operation instructions and precautions to prevent accidents. These are supplementary to any warnings in other documents.

• The device is for indoor usage only.
• The device must be mounted horizontally for safe use.
• Do not use the device in places where wireless devices are not allowed.
• Please use the included power adapter.
• The mains plug serves as the disconnect device and must remain readily operable.
• The power socket should be installed near the device and be easily accessible.
• Operating environment: Temperature: 0℃ – 40℃; Humidity: (10% – 90%) RH, non-condensing.
• Storage environment: Temperature: -40℃ to +70℃; Humidity: (5% – 90%) RH, non-condensing.
• Keep the device away from water, fire, high electric fields, high magnetic fields, and inflammable/explosive items.
• Unplug the device and disconnect all cables during lightning storms or when unused for long periods.
• Do not use the power adapter if its plug or cord is damaged.
• If smoke, abnormal sound, or smell appears, stop using the device immediately, disconnect its power supply, unplug all cables, and contact after-sales service personnel.
• Unauthorized disassembly or modification voids the warranty and may cause safety hazards.

For the latest safety precautions, see Safety and Regulatory Information on www.tendacn.com.

Regulatory Information

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, requiring the user to take adequate measures.

This equipment should be installed and operated with a minimum distance of 20cm between the device and your body.

Note: (1) The manufacturer is not responsible for radio or TV interference caused by unauthorized modifications. (2) To avoid unnecessary radiation interference, use a shielded RJ45 cable.

Declaration of Conformity

SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that this device complies with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at: https://www.tendacn.com/download/list-9.html.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in residential installations. If this equipment causes harmful interference to radio or television reception, try to correct it by:

• Reorienting or relocating the receiving antenna.
• Increasing the separation between the equipment and receiver.
• Connecting the equipment to an outlet on a circuit different from the receiver's.
• Consulting the dealer or an experienced radio/TV technician.

Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The device is for indoor usage only.

Radiation Exposure Statement

This device complies with FCC radiation exposure limits for an uncontrolled environment and Part 15 of the FCC RF Rules. Install and operate with a minimum distance of 20cm between the device and your body.

Caution: Changes or modifications not expressly approved by the responsible party could void the user's authority to operate this equipment. This transmitter must not be co-located or operating with any other antenna or transmitter.

Operating frequency: 2412-2462 MHz, 5150-5250 MHz, 5725-5850 MHz.

Note: (1) Manufacturer is not responsible for radio/TV interference from unauthorized modifications. (2) Use a shielded RJ45 cable to avoid unnecessary radiation interference.

RECYCLING

This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). It must be handled pursuant to European directive 2012/19/EU for recycling or dismantling to minimize environmental impact. Users can give the product to a competent recycling organization or the retailer when buying new equipment.

Indoor Use Restriction (5150MHz – 5250MHz)

English: In EU member states, EFTA countries, Northern Ireland and Great Britain, operation in the frequency range 5150MHz – 5250MHz is only permitted indoors.

[CE Mark], [FCC Compliance], [WEEE Symbol]

Technical Support

Shenzhen Tenda Technology Co., Ltd.

Address: Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052

Website: www.tendacn.com

Email: support@tenda.com.cn

Support (United Kingdom): support.uk@tenda.cn

Support (North America): support.us@tenda.cn

Copyright

© 2023 Shenzhen Tenda Technology Co., Ltd. All rights reserved.

Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders.

Specifications are subject to change without notice.

Document Version: V1.0. Keep for future reference.