Only Miele dustbags, filters and accessories with the "Original Miele" logo can be used with this vacuum. Only then can the suction power of the vacuum cleaner reach its optimum potential creating the best possible cleaning results.
To prevent accidents and machine damage, read these instructions before installation and use.
Model Number: HS15, M.-Nr. 09 257 881
Important Safety Instructions
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
Keep these operating instructions in a safe place and pass them on to any future user.
WARNING: To reduce the risk of fire, electric shock or injury:
Before using
- Check the voltage rating of the vacuum cleaner before connecting the power cord to an electrical outlet. Your power source should correspond with the voltage rating plate located on the underside of the vacuum. Use only household AC outlets. Never use DC power sources. If you are not sure of your home's voltage supply, consult a qualified electrician. Connecting the vacuum cleaner to a higher voltage than indicated in these instructions may result in damage to the vacuum cleaner or injury.
- To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not alter the plug in any way.
- A damaged vacuum cleaner can be dangerous. Check the packaging, vacuum cleaner and accessories for any signs of damage. Do not use a damaged appliance.
- Do not use with a damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors or submerged in water, bring it to a service center.
- The electrical outlet must be fitted with a 15 A fuse.
Use
- Do not use on people or animals.
- Do not use outdoors or on wet surfaces. Only dry surfaces should be vacuumed.
- Use only as described in this manual. Use only Miele recommended accessories.
- Do not alter or modify the vacuum cleaner.
- This appliance is intended for household use only.
- Do not allow the vacuum cleaner to be used as a toy. Close attention is necessary when used near children.
- Keep batteries out of the reach of children.
- Important information on the handling of batteries: Do not short circuit or recharge batteries, or throw them into a fire. Disposing of batteries: Remove the batteries from the LED handle and dispose of them in your recycling bin. Do not dispose of them with the normal household waste.
- Never use the vacuum cleaner without the filter bag or filters in place. Otherwise it could be damaged.
- If a filter bag is not inserted, the dust compartment lid will not close. Do not force it shut.
- Do not leave the vacuum plugged in. Unplug it from the outlet when not in use and before servicing.
- On the underside of the vacuum handpiece is a metal insert designed to absorb static electricity. Please make certain that your hand remains around this metal insert when vacuuming.
- Persons lacking physical, sensory or mental abilities or experience with the machine should not use it without supervision or instruction by a responsible person.
- Unwind the cord completely to aid the vacuum cleaner in dissipating heat.
- This vacuum should not be used to entrap or retain any hazardous materials.
- Do not use the vacuum cleaner to pick up liquids or damp dirt. This could impair the electrical safety of the vacuum cleaner. Wait for freshly shampooed carpets to dry.
- Do not vacuum anything that is burning or smoking such as cigarettes, matches or hot ashes. The vacuum cleaner could catch fire.
- Do not vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity.
- Do not use to pick up any flammable or combustible liquids, such as gasoline, or use in areas where they may be present. The vacuum cleaner could explode.
- Do not vacuum up items which are heavy, hard or have sharp edges. They could cause a blockage and damage the appliance.
Cord Safety and Accessory Use
- Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated surfaces.
- Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
- Do not handle the plug or vacuum with wet hands.
- Keep the power cord, hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
- Do not place anything into the openings of the vacuum cleaner. Do not use if any openings are blocked; keep them free of dust, lint, hair, or anything that may reduce air flow.
- This appliance is equipped with a power cord reel. Hold the plug when rewinding onto the cord reel. Do not allow the plug to whip when rewinding.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs.
- Floor attachments, accessories, and wands must not be used at head level to avoid injury to eyes and ears.
- Monitor the filter bag change indicator and inspect all filters regularly. For best performance, the filter bag and filters should be replaced when necessary. A full bag or blocked filter will reduce the vacuum cleaner's suction power. A temperature limiter automatically switches the vacuum cleaner off if it gets too hot; see "Frequently asked questions".
Using Accessories
- The socket on the vacuum cleaner is only to be used with the Miele Powerbrush.
- Unplug the vacuum when changing accessories, especially when using the Powerbrush.
- The Miele Powerbrush is a motor-driven accessory for use only with Miele vacuum cleaners. The vacuum must not be used with another manufacturer's Powerbrush.
- Do not use the vacuum without an accessory attached. The rim could be damaged and injuries could result from sharp edges.
- Miele filter bags are disposable and intended to be used only once. Do not attempt to reuse them. An over-stuffed filter bag will reduce the efficiency of the vacuum cleaner.
Maintenance and Repairs
- Only use genuine Miele filter bags with the Miele quality signet and original Miele filters and accessories. Only then will the manufacturer guarantee its safety.
- The hose contains electrical wires. Do not use when damaged, cut, or punctured. Avoid picking up sharp objects.
- Always turn off this appliance before connecting or disconnecting either hose or motorized nozzle.
Disposing of an Old Appliance
- Before discarding an old vacuum cleaner, please cut off the power cord and render the plug useless. Ensure the appliance presents no danger to children while being stored for disposal.
SAVE THESE INSTRUCTIONS
Guide to the Vacuum
The illustrations show the vacuum cleaner and all available options.
Key Components:
- 1. Suction hose
- 2. Accessory compartment lid release
- 3. Airflow indicator
- 4. Display panel
- 5. Foot switch for automatic cord rewind
- 6. Park-System for breaks in vacuuming
- 7. Foot switch On/Off
- 8. Power cord
- 9. Swivel casters
- 10. Exhaust filter
- 11. Park-System for storage (on both sides of the vacuum)
- 12. Dust compartment filter (motor protection)
- 13. Bracket cover for the Powerbrush outlet
- 14. Original Miele filter bag
- 15. Carrying handle
- 16. Floor tool
- 17. Lock release button
- 18. Telescopic wand
- 19. Dust compartment lid release
- 20. Telescopic wand release buttons
- 21. Powerbrush outlet
- 22. Elbow
- 23. LED
- 24. Standby button for brief breaks in vacuuming
- 25. Suction power buttons + / -
- 26. Handpiece (depending on model with auxiliary air regulator)
- 27. Thermo indicator light ⚠️
- 28. Reset button
- 29. Standby indicator
- 30. Filter change indicator and reset button
Note: Features marked with an asterisk (*) may vary or not be available on your model.
Before Using the Vacuum Cleaner
Attaching and Disconnecting the Suction Hose
To attach: Insert the elbow into the suction socket until it clicks into place.
To disconnect: Press the release buttons on the sides of the elbow and lift the hose from the socket.
Connecting the Suction Hose and Handpiece
Depending on the model, the handpiece may be pre-fitted. If separate, insert the hose into the handpiece until it clicks into place.
Connecting the Telescopic Wand and Handpiece
Insert the handpiece into the telescopic wand until it clicks into place, using the inlet guides. To separate, press the wand release button and pull the handpiece away with a slight rotation.
Adjusting the Two-Piece Telescopic Wand
This wand has two interlocking sections. Press the adjustment button and slide the tubes to the desired length.
Attaching the Standard Floor Brush
Observe the floor manufacturer's cleaning instructions. Place the floor brush onto the telescopic wand and twist until it clicks into place. To remove, press the release button. The floor brush is suitable for everyday use on carpets, rugs, and hard flooring that is not susceptible to scratching.
Adjusting the Floor Brush
For carpets and rugs, lower the bristles by pressing the foot switch marked with a % symbol. For hard flooring, raise the bristles by pressing the foot switch marked with a ) symbol. Always use the floor tool with bristles raised for floors with deep joints or gaps.
AirTeQ Floor Tool
This tool is designed for good cleaning results with low energy consumption, offering aerodynamic performance. If the floor tool is difficult to move across carpeting, reduce the suction power.
Inserting Batteries into the LED Handle
1. Loosen the screws on the cover.
2. Press down on both sides of the cover to remove it.
3. Take out the battery holder and insert three AAA (1.5V) batteries correctly.
4. Replace the battery holder, aligning it with the compartment.
5. Replace the cover and tighten the screws.
Using the Included Accessories
The following accessories are included:
- Crevice Nozzle: For cleaning in folds, crevices, and corners.
- Dust Brush with Natural Bristles: For cleaning moldings, ornate, carved, or sensitive items. The brush head can be swiveled.
- Upholstery Tool: For cleaning upholstery, mattresses, cushions, curtains, and covers.
Certain models may include a Powerbrush or Turbobrush, which have separate operating instructions.
Removing Accessories
Press the release button to open the accessory compartment. Take out the needed accessory. Close the compartment by pressing the lid.
Standard Floor Brush
This brush is also suitable for vacuuming stairs. For safety, always vacuum stairs from bottom to top.
Use
Power Cord
Unwind the cord completely to aid heat dissipation. Do not pull or carry by the cord, use it as a handle, close a door on it, or pull it around sharp edges. Do not run the appliance over the cord. Keep the cord away from heated surfaces. Unplug by grasping the plug, not the cord. Hold the plug when rewinding the cord reel to prevent it from whipping. If using the vacuum for over 30 minutes, pull the cord out fully to prevent overheating.
To rewind: Unplug the power plug and press the rewind foot switch.
Turning the Vacuum Cleaner On and Off
Press the On/Off foot switch (s).
Selecting the Suction Power
Adjust suction power as needed. Reducing power makes the floor brush easier to move. Symbols on the vacuum indicate recommended power levels:
- #: Draperies, fabrics
- $: Upholstery, pillows
- %: Thick pile carpets, rugs, and runners
- Auto: Automatic adjustment to flooring. Do NOT use "Auto" for draperies or lightweight fabrics, as excessive suction may cause damage.
- *: Energy-efficient everyday vacuuming, low noise
- (: Low pile carpets
- ): Hard flooring and intensive cleaning of carpets
If the floor tool is difficult to move across carpeting, reduce the suction power.
Foot Switches and Automatic Foot Switches
The vacuum typically starts at the highest power level on first use, then remembers the last selected level. Use the '+' foot switch to increase power and the '-' foot switch to decrease power.
For models with automatic foot switches, the vacuum starts in "Auto" mode. The "Auto" mode automatically adjusts suction to the flooring. Follow the same warnings as above regarding "Auto" mode. Use '+' and '-' switches to manually adjust power.
Opening the Auxiliary Air Regulator
(Depending on model) Briefly reduce suction power to prevent the brush from sticking to textile flooring. Open the regulator just enough so the suction nozzle moves easily.
While Vacuuming
The vacuum cleaner can stand on its end for vacuuming stairs or drapes. To prevent static electricity, keep your hand on the metal inlay on the underside of the handpiece, especially when vacuuming fine dust, flour, or sawdust. To further prevent static discharge, pull the vacuum along by the hose with one hand while holding the handpiece with the other.
Illuminating the Work Area
Your vacuum may be equipped with an LED on the handle. Press the 'I' button on the handle to illuminate the work area. It will turn off automatically after approximately 30 seconds.
Parking, Transport and Storage
Park-System
(Not for use with Powerbrushes SEB 228 / EB03 and SEB 236 / EB01) The Park-System allows parking the telescopic wand and suction unit on the vacuum cleaner during brief pauses. Insert the parking clip attachment into the parking slot from above. If the vacuum is on an incline, slide the telescopic wand sections fully in.
Turning On and Off with the Park-System
(Depending on model) The vacuum cleaner automatically turns off when the suction unit is inserted into the Park-System. Lifting the unit out turns it back on to the last selected power level.
Park-System for Storage
Turn off and unplug the vacuum cleaner after use. Stand the vacuum cleaner upright. It is helpful to fully insert the tubes into the telescopic wand. Insert the suction unit with the parking slot into the Park-System on either side. This makes the vacuum cleaner easier to carry and store.
Maintenance and Care
Turn off and unplug the vacuum cleaner before performing any maintenance.
The Miele filter system consists of:
- Filter bag
- Exhaust filter
- Dust compartment filter
These components must be changed periodically for optimal efficiency. Use only Miele filter bags, filters, and accessories with the "Original Miele" logo.
Purchasing New Filter Bags and Filters
Original Miele filter bags and filters can be purchased from an authorized Miele vacuum dealer or at http://store.miele.com.
Which Filter Bags and Filters Are Right?
This vacuum uses Original Miele filter bags Type G/N and Original Miele filters. The "Original Miele" Logo will appear on the packaging or directly on the filter bag.
An "Air Clean" exhaust filter and a dust compartment filter are supplied with every box of Miele filter bags. Additional Miele filters can be purchased from dealers or online. The exhaust filter can be exchanged with other Original Miele filter types.
When to Change the Filter Bag
Change the filter bag when the colored marker in the airflow indicator completely fills the display in red. Filter bags are disposable and designed for single use. Clogged pores reduce suction power.
Check the Airflow Indicator
Attach the standard floor brush, AllTeQ, or AirTeQ to the vacuum. Switch on the vacuum and select the highest power level. Lift the floor brush slightly off the floor. If the marker fills the indicator window, the filter bag needs changing.
How the Airflow Indicator Works: It measures airflow through the filter bag. Normal dust is a mix of dust, hair, carpet fluff, etc. Fine dust (drill dust, sand, plaster, flour) can block pores, causing the marker to indicate "full" prematurely. If the bag bulges with pet fur or hair, the indicator may not register "full" due to high airflow, but the bag should still be changed.
How to Change the Filter Bag
1. Lift the release button and open the dust compartment lid upwards until it clicks.
2. Grasp the collar and remove the filter bag from the holder. The bag has a flap that automatically closes to prevent dust escape.
3. Insert the new filter bag into the blue holder as far as it will go. Do NOT unfold the bag from the box before insertion.
4. Unfold the filter bag in the dust compartment.
5. Close the dust compartment lid until it clicks, ensuring the bag is not caught.
Note: If a replacement filter bag is not inserted, the dust compartment lid will not close. Do not force it.
When to Change the Dust Compartment Filter
Change the dust compartment filter each time you open a new box of genuine Miele filter bags. A filter is supplied with each box.
How to Change the Dust Compartment Filter
1. Open the dust compartment lid.
2. Grasp the finger grip and pull the filter bag out of the holder.
3. Open the blue filter frame until it clicks. Use a clean corner to remove the used dust compartment filter.
4. Insert a new dust compartment filter.
5. Close the filter frame.
6. Insert the new filter bag into the blue holder.
7. Close the dust compartment lid until it clicks.
When to Change the Exhaust Filter
a. Air Clean: Change with each new box of Miele filter bags.
b. Active Air Clean SF-AAC 50 (black) / c. Active HEPA SF-AH 50 (blue): Replace approximately every year.
Filter Change Indicator
Some models have an indicator for Active Air Clean or Active HEPA filters. The indicator and reset button light up after about 50 hours of use (approx. one year). Filter performance and suction power will be reduced. If using the Air Clean filter (a), the indicator can be disregarded as it is replaced with new filter bags.
How to Replace the Air Clean Exhaust Filter
1. Ensure only one exhaust filter is in the frame.
2. Open the dust compartment lid.
3. Squeeze the filter frame release and open until it clicks.
4. Grasp a clean corner of the used Air Clean exhaust filter and remove it.
5. Insert a new Air Clean exhaust filter.
6. Close the filter frame.
7. Close the dust compartment lid until it clicks.
Note: For Active Air Clean or Active HEPA filters, refer to the "Exchanging exhaust filters" section.
How to Change the Active Air Clean or Active HEPA Exhaust Filter
1. Ensure only one exhaust filter is in the frame.
2. Open the dust compartment lid.
3. Lift the exhaust filter and remove it.
4. Install the new Active Air Clean or Active HEPA exhaust filter and press it downwards.
5. Close the dust compartment lid until it clicks.
Resetting the Filter Change Indicator
If your vacuum has a filter change indicator, press the reset button each time an exhaust filter is changed. The vacuum must be plugged in. The indicator and reset button will go out. The indicator only resets if pressed while lit.
Exchanging Exhaust Filters
Important:
- If replacing filter 'a' (Air Clean) with 'b' or 'c', remove the filter frame first.
- If replacing filter 'b' or 'c' with 'a', place the new filter 'a' in the filter frame.
Ensure only one exhaust filter is inserted in the frame.
Note: Filter frame details are in "Optional accessories".
The filter change indicator applies to Active filters. If using the Air Clean filter, disregard the indicator.
Changing Batteries on the LED Handle
You will need three AAA (1.5V) batteries.
1. Loosen the screws on the cover.
2. Press down on both sides of the cover to remove it.
3. Take out the battery holder and change the 3 batteries, ensuring correct insertion.
4. Replace the battery holder, aligning it with the compartment.
5. Replace the cover and tighten the screws.
When to Change the Thread Catcher of the Standard Floor Brush
The thread catcher can be replaced when the pile is worn out.
How to Change the Thread Catcher
AllTeQ Floor Tool: Use a screwdriver to lift the thread catcher out of the slots (two indents are provided). Insert the new thread catcher.
AirTeQ Floor Tool: Use a screwdriver to lift the thread catcher out of the slots. Insert the new thread catcher.
New thread catcher pads can be purchased from an authorized Miele dealer.
Cleaning the Floor Roller
(Not required with the AirTeQ floor tool)
1. Release the roller pin using a coin.
2. Push and take out the roller axle.
3. Take out the roller.
Remove threads, hair, etc., then reinstall the roller and lock the roller pin.
Cleaning and Care
Turn off and unplug the vacuum before any maintenance.
Vacuum Cleaner and Accessories
Clean the vacuum cleaner and plastic accessories with a damp cloth or a cleaner suitable for plastics. Do not use abrasive, oil-based, glass, or all-purpose cleaners.
Dust Compartment
Clean the dust compartment with a dry cloth, dusting brush, or a second vacuum. Monitor filter bag indicators and inspect filters regularly. Do not submerge the vacuum in water; moisture can cause electric shock.
Frequently Asked Questions / Technical Service
Vacuum Cleaner Shuts Off Automatically
This indicates overheating, detected by a temperature sensor and shown by a warning light ⚠️ on the display panel. Causes include suction hose blockage, clogged filter bag pores, or soiled exhaust/dust compartment filters. To resolve: Turn off the vacuum (press On/Off foot switch), unplug it, and allow it to cool for 20-30 minutes before resuming use after addressing the cause.
Technical Service
For faults that cannot be fixed, contact the Miele Service Department. Please quote your appliance's model type, found on the data plate on the bottom of the vacuum.
Optional Accessories
Always follow the flooring manufacturer's cleaning and care instructions. Many accessories can be ordered via the Miele website.
Powerbrushes
To connect a Powerbrush, you need the Electro telescopic wand SET 220 and Electro hose SES 121.
- Powerbrush SEB 217-3 (EB02): For intensive cleaning of heavy-duty textile flooring, removes ground-in dirt, prevents matting.
- Powerbrush SEB 228 (EB03): Similar to SEB 217-3, with height adjustment for different carpet heights, suitable for large areas.
- Powerbrush SEB 236 (EB01): Similar to SEB 228, with multifunction control light and LEDs for illumination.
Turbo/Floor Brushes
- Turbobrush Turbo Comfort (STB 205-3): For low carpet and textile floorings.
- Hand Turbobrush Turbo Mini Compact (STB 20): For upholstery, mattresses, or car seats.
- Floor brush Hardfloor (SBB 235-3): For sturdy hard floors like tiles.
- Floor brush Parquet -3: With natural bristles for hardwood-type floors susceptible to scratching, like parquet and laminates.
- Floor brush - Parquet Twister with swiveling head (SBB 300-3): For all hard flooring and tight spaces.
- Floor brush - Parquet Twister XL with swiveling head (SBB 400-3): For large areas of hard flooring and tight spaces.
Other Accessories
- Accessory case MicroSet (SMC 20): For small or hard-to-reach items.
- Accessory case CarCare (SCC 10): For cleaning vehicle interiors.
- Accessory case Cat&Dog (SCD 10): For cleaning homes with pets.
- Accessory case HomeCare (SHC 10): For cleaning living areas.
- Universal brush (SUB 20): For dusting books, shelves, etc.
- Grill / Radiator brush (SHB 20): For cleaning radiators, narrow shelves, and crevices.
- Mattress tool (SMD 10): For mattresses, upholstery, and deeper crevices.
- Crevice nozzle, 300 mm (SFD 10): For cleaning in folds, crevices, and corners.
- Crevice nozzle 22" (560 mm) (SFD 20): Flexible crevice nozzle for hard-to-reach places.
- Upholstery nozzle, 7 1/2" (190 mm) (SPD 10): Extra wide nozzle for upholstery, mattresses, and pillows.
- Flexible hose extension (SFS 10): Extends suction hose by approx. 5 ft. / 1.5 m.
- Hygiene seal with activated charcoal: Prevents dust and odors when the suction hose is removed.
Filter
- Active Air Clean exhaust filter (SF-AAC 50): Absorbs odors.
- Active HEPA exhaust filter (SF-AH 50): Exceptional filter for purest exhaust air, suitable for allergy sufferers.
- Filter frame: Required if using an Air Clean filter instead of Active Air Clean or Active HEPA.
Caring for the Environment
Disposal of the Packing Material
The cardboard box and packaging are biodegradable and recyclable. Please recycle. Ensure plastic wrappings and bags are disposed of safely and kept out of reach of children (danger of suffocation).
Disposal of an Old Machine
Old appliances may contain recyclable materials. Contact your local recycling authority for information on recycling these materials.
