Balboa Spa Control System Operation Manual

This manual provides information on the operation, installation, and troubleshooting of Balboa spa control systems. Continuous improvement may lead to changes in models, operation, and specifications without prior notice.

Spa Control System Models

The following models are covered in this manual:

Electrical Installation Requirements

WARNING: Ensure a qualified and licensed electrician performs all electrical installations in accordance with national and local electrical codes. Improper connections can damage equipment, cause injury, or void the warranty. Do not turn on power until instructed.

IMPORTANT: The spa must be wired with a Residual Current Device (RCD) breaker and supplied by a dedicated RCD-protected circuit with no other appliances. Failure to comply will result in equipment damage not covered by warranty.

Circuit Breaker Selection and Wiring Requirements

VoltageAmp. /FrequencyPhase(s)Breaker Size (Amp./RCD)Wire Size
220V~240V, 50/60Hz10A11x20A3 x 4.0 mm2
220V~240V, 50/60Hz16 A11x30A3 x 6.0 mm2
220V~240V, 50/60Hz32A11x60A3 x 10.0 mm2
220V~240V, 50/60Hz42A11x60A3 x 10.0 mm2
220V~240V, 50/60Hz16A22x30A5 x 6.0 mm2
380V, 50/60Hz16A33x30A5 x 6.0 mm2
380V, 50/60Hz32A33x60A5 x 10.0 mm2

REQUIREMENTS:

  1. The spa must be hard-wired to the power supply; no plug-in connections, extension cords, or shared service are permitted.
  2. Use 6mm2 solid copper wire. Do not use aluminum wire. Refer to the table for appropriate wire size based on the RCD.
  3. The power supply must include a suitable RCD, which can serve as a visible shut-off switch. This switch must be accessible but located at least 5 feet (1.5m) from the spa.
  4. Use only non-metallic conduit and fittings for power installation.
  5. Route lines through the designated knockout on the spa's front corner after positioning.
  6. Connect electrical power to the spa following the steps outlined: remove the side cabinet panel, locate and open the electrical control box, run conduit and wires, connect wires to terminals per the diagram on the control box cover, ensure wires are tight, connect the grounding lug to a local grounding point, and close the control box.

Electrical Service Configuration Options

The spa can be configured for various electrical services:

Note: Original wiring diagrams are attached to the back of the control box cover. Refer to specific model notes for DIP switch settings.

Operating Instructions

Panel Layout

Various panel layouts exist for different series (VL Panel for VS/GS5xxZ, VS/GS5xxSZ, VS/GS5xxDZ Series; ML Panel for GL Series). Button shapes and labels may vary.

Initial Start-up

Upon initial activation, the spa enters Priming mode for less than 5 minutes, then begins heating. Priming mode can be exited early by pressing the 'Temp', 'Warm', or 'Cool' button.

Temperature Setting

The default start-up temperature is 100.4°F (38°C). The adjustable range is 80°F - 104°F (26°C - 40°C). The LCD displays the last measured water temperature, which is accurate after the pump has run for at least 2 minutes.

Operating Modes

Preset Filter Cycles

At the start of each filter cycle, other equipment briefly runs to purge plumbing.

Button Functions

Troubleshooting

Contact your spa dealer for assistance. The following table provides common error messages and solutions:

Message (VS/GS5xxZ)Message (VS/GS5xxSZ/DZ)Message (GL8000)MeaningAction Required
No message on display------ --Temperature unknown.After pump runs for 2 minutes, temperature will display.
HHOHHHTR TEMP LMTOverheat: Spa shut down due to 118°F/47.8°C at heater.DO NOT ENTER WATER. Remove cover, allow water to cool. Reset by pressing any button. If persists, shut off power and call dealer.
OHOHSSPA TEMP LMTOverheat: Spa shut down due to 110°F/43.5°C water temperature.DO NOT ENTER WATER. Remove cover, allow water to cool. Spa should reset automatically at 107°F/41.7°C. If persists, shut off power and call dealer.
SASnASENSOR A SERVICE RQDSensor 'A' is not working.Contact dealer. May appear temporarily during overheat.
SbSnbSENSOR B SERVICE RQDSensor 'B' is not working.Contact dealer. May appear temporarily during overheat.
SnSnSSENSOR SYNCSensors are out of balance.If alternating with temperature, it may be temporary. If flashing alone, spa is shut down. Contact dealer.
HLHFLHTR FLOW LOWSignificant difference between temperature sensors, indicating a flow problem.Ensure pumps are primed. If problem persists, contact dealer.
LFLFLOW FLOWPersistent low flow problems. Heating capability is off.Follow action for HL. Spa heater will not reset automatically; press any button to reset.
drdrHEATER MAY BE DRYInadequate water, poor flow, or air bubbles detected in heater. Spa will shut down for 15 minutes.Ensure water level is normal and pumps are primed. Press any button to reset. Message will reset within 15 minutes. If persists, contact dealer.
dydryHEATER DRY SERVICE RQDInadequate water detected in heater. Spa is shut down.Follow action for 'dr'. Spa will not reset automatically; press any button to reset manually.
ICICEFREEZE CONDPotential freeze condition detected.No action required. Equipment activates automatically. Stays on for 4 minutes after sensors detect temperature above 45°F/7.2°C. Auxiliary freeze sensor protection is advisable in colder climates.
PRIMING MODE TAKES 4 MINPRIMING MODE TAKES 4 MINPRIMING MODE TAKES 4 MINSpa is in priming mode.Normal operation. Can be exited early by pressing a mode button.
HEATER DRY SERVICE RQDHEATER DRY SERVICE RQDHEATER DRY SERVICE RQDInadequate water detected in heater. Spa is shut down.Follow action for 'dr'. Spa will not reset automatically; press any button to reset manually.
DRAININGDRAININGDRAININGPump is on during Standby Mode to assist draining.Press Jets 1 to turn off pump when water has drained (or power off spa).
CHKSUM FAILCHKSUM FAILCHKSUM FAILFirmware installation problem.Contact dealer.
CONFIG ERRORCONFIG ERRORCONFIG ERRORConfiguration error; cannot start up.Contact dealer.
GFCI FAILUREGFCI FAILUREGFCI FAILURESpa could not trip GFCI. Continued operation may be unsafe.Contact dealer.

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