SHURE Microflex Complete Wireless MXCW User Guide

User Guide for SHURE models including: SHURE, Microflex, Complete Wireless, MXCW

MXCW

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Shure Incorporated 4/88 MXCW Microflex Complete Wireless General Description The Shure Microflex Complete Wireless (MXCW) system is a conferencing solution that provides a steady, reliable audio ex

MXCW - Shure

Microflex Complete Wireless

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MXCW guide en-US

MXCW
Microflex® Complete Wireless
Complete user guide for the MXCW system. Includes installation instructions, specifications, best practices, and troubleshooting. Version: 10.3 (2021-A)

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Table of Contents

MXCW Microflex® Complete Wireless

General Description

Features

Getting Started

Set Up the System Access Point (MXCWAPT)

Set Up Wireless Conference Units (MXCW640)

Perform a Soundcheck

Access Point Transceiver (MXCWAPT)

Access Point Menu

Conference Unit (MXCW640)

Gooseneck Microphone (MXC416, MXC420, MXC425,

MXC406/MS)

Using the Conference Units

Customize Welcome Screen

Conference Unit Buttons

Rechargeable Battery (SB930)

Important Tips for Care and Storage of Shure Recharge

able Batteries

Networked Charging Station (MXCWNCS)

Powering On the Device

Monitoring Battery Charge

Icons for Charging Batteries

Charge Status LEDs

Average Charging Times

Charging Batteries with USB

Battery Statistics

Storing Batteries

Installation

Additional Equipment

Requirement Checklist

Mount the Access Point Transceiver

Mount the Networked Charging Station

System Set Up

Maximum System Size

Wireless Device Network

Connecting Devices for the First Time

Restricting New Device Connections

Custom Network SSID Labels

Separating Networks for Multiple Systems

Web Applications for Monitoring and Control

Opening the Device Web Application

Web Browser Requirements

Using DNS to Open Web Application

Web Application Views

Using a Passphrase

Wireless and RF Management

Wireless Operating Distance

Reliable Bandwidth Allocation

Selecting or Excluding Specific Wireless Channels 42

Interference Detection and Avoidance

Tips to Improve Wireless System Performance

Setting the Access Point Country and Region (MX

CWAPT-B and MXCWAPT-W only)

Setting Up Participants

Participant Roles

Configuring Conference Units for Remote Callers

Speak Priority for Remote Callers

Changing the Participant Role

Identifying a Device from the Software

Customizing the Devices Page

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Assigning Names and Seat Numbers

Retain Seat Information

NFC Card Functionality

Speak Priority

Active Speaker Interruption

Microphone Activation Style

Setting the Number of Active Speakers

Prevent Speak Button Conflicts

Audio Setup and Channel Routing

MXCW Routing Descriptions

MXCW Wireless Audio

The Floor Mix

Analog Connections

Connecting Analog Devices

Automatic Gain Control (AGC)

Adding Other Sources to the Floor Mix

Language Interpretation

Set Up Interpretation Channels

Conference Unit Interpretation Channels

Digital Audio Networking

Dante Network Audio

Switch Recommendations for Dante Networking

QoS (Quality of Service) Settings

Dante Network Audio Encryption

Networking

Networking Best Practices

Device IP Settings

Configuring IP Settings

Manually Assigning Static IP Address

Setting Latency

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Using the Web Application with a Wireless Connection 64

IP Ports and Protocols

AES67

System Maintenance and Troubleshooting

Troubleshooting

Resetting Devices

Export Log Files

Firmware

Firmware Updates

Update Firmware for Conference Units

Firmware Versioning

Using a Third-Party Control System

Specifications

System

MXCWAPT

MXCW640

MXCWNCS

SB930

Accessories

Optional Accessories

Access Point Model Variations

Networked Charging Station Model Variations

Important Product Information

Safety Information

Information to the user

Certifications

Trademarks

Contact Customer Support

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MXCW Microflex® Complete Wireless
General Description
The Shure Microflex® Complete Wireless (MXCW) system is a conferencing solution that provides a steady, reliable audio ex perience for up to 125 conference units. MXCW overcomes cable limitations for off-site meetings, flexible meeting rooms, or historic buildings where drilling holes in furniture is impractical. The system features automatic RF interference detection and avoidance technology, encrypted digital wireless transmission, and digital audio networking using DanteTM. The MXCW access point has multiple mounting options for discreet communication between wireless conference units and the digital audio network, and works within the 2.4 GHz and 5 GHz frequency bands. Use the access point web application for sys tem setup, and to monitor and control conference units. Conference units have configurable roles for meeting participants, and can be routed to the floor audio or an interpretation channel. Each wireless conference unit is powered by a smart lithium-ion rechargeable battery whose remaining charge can be checked remotely by a technician. The MXCW networked charging sta tion charges and stores up to 10 Shure rechargeable batteries that can be monitored through its own web application.

Features

RF Efficiency

Sound quality is consistent with one speaker or several, and up to 125 units are supported with just one access point transceiver and one RF channel.

Automatic Frequency Co ordination

The system automatically scans the available spectrum and selects clean transmission channels for best performance. Setting up the system is as easy as setting up a wireless router.

Interference Avoidance

While in use, the system automatically moves away from unexpected interference. Channel adjustment protects against disruption to the audio.

Encryption

Standard AES-128 encryption of audio and data keeps meeting content private.

Bi-Directional Wireless

Provides return channels for interpretation audio to conference units and enables real-time remote control of conference unit settings.

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Getting Started
Set Up the System Access Point (MXCWAPT)
1. Connect the access point to a Power over Ethernet (PoE) source to turn on the device.

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2. If prompted, select the operating region on the menu for RF coordination (some model variations). 3. Open the web application in a browser and set an Admin passphrase.

4. Wait while the access point scans the area for the best available channel. 5. Once the channel is selected, the default wireless network (00) is ready for the MXCW microphones.
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Set Up Wireless Conference Units (MXCW640)
1. Insert a fully charged Shure SB930 rechargeable battery and connect the MXC400 series microphone.
2. Press and hold the power button on the bottom of the device until the screen powers on.
3. Wait while the microphone device searches for the default access point network (00).
4. The devices are ready when the LEDs briefly flash green and the touchscreen displays the home-screen.
Perform a Soundcheck
1. Press the speak button on one of the devices to activate the microphone. 6/88

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2. Speak into the microphone to check the audio.
3. Listen to the sound check on the loudspeakers or headphone output.
Access Point Transceiver (MXCWAPT)
The access point transceiver is the hub of the audio signal flow and manages the RF stability of each microphone in the group. The access point performs the following functions:
· Receives and decrypts wireless audio signals from microphones in the group · Delivers and receives digital and analog audio signals via Dante and XLR · Hosts an embedded web server that provides access to the control software used to manage the system · Sends and receives control information (such as gain adjustment and link settings) between the components, control soft
ware and 3rd party controllers · Transmits an encrypted audio signal to the microphone's headphone output for listening to translated audio or other exter
nal sources.
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Display
Shows menu screens and settings.
Enter Button
Enter a menu or save settings.
Exit Button
Return to previous menu screens or cancel setting changes.
Arrow Buttons
Scroll to a menu item or make a change to a setting.
Power LED

Icon

LED Color Off Green Green (flashing)

Description Powered off (disconnected from network or PoE not present on port) Unit is receiving power A system reset is in progress

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Icon

LED Color Amber (flashing)

Description A network reset is in progress

Green (flashing) +

RF LED green

(flashing) +

Network Audio LED

green (flashing)

Simultaneous LEDs: Device identify from the software is in progress Alternating LEDs: Firmware update is in progress

Network Audio LED

Icon

LED Color

Description

No Dante channels are routed (receive or transmit). Dante Controller software displays no marks Off
for these channels.

Green Amber

All connected Dante network audio channels are functional (receiving digital audio as expected). Dante Controller software displays green check marks for these channels.
One or more connected (receiving) Dante network audio channels are experiencing a subscrip tion error, or unresolved (transmitting device is off, disconnected, renamed or has incorrect net work setting). Dante Controller software displays yellow triangle marks for these channels.

Amber (flash A network reset is in progress ing)

Green (flash

ing) + RF LED green (flashing) +
Power LED green (flashing)

Simultaneous LEDs: Device identify from the software is in progress Alternating LEDs: Firmware update is in progress

Wireless Audio LED

Icon

LED Color Off

Green

Amber Green/ red (flashing)

Description No connection or set to RF mute Wireless channel secured and RF/wireless audio connected for 1 or more de vices Wireless channel selection in progress Detecting wireless interference

Green (flashing) +

Pow

er LED green (flashing) +

Network Audio LED green (flashing)

Simultaneous LEDs: Device identify from the software is in progress Alternating LEDs: Firmware update is in progress

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Analog XLR Audio Input
Connect an external output.
Analog XLR Audio Output
Connect to an external input.
Ground Lift Switch
Lifts the ground from pin 1 of the XLR connector and the sleeve of the ¼" Audio Output to minimize ground-related noise that can occur when connecting the XLR Audio Output or Input to a thirdparty device. The ON position of the switch is la beled lift.
Reset Button (recessed)
Press and hold the reset button for 10 seconds to reset the MXCW system to factory default settings.
Access Point Cover
Paint to match the surrounding decor and snap onto the front plate of the device.
The LCD menu and navigation buttons are inaccessible with the cover.
Ethernet Port
Connect a Cat5e (or higher) cable to a PoE source and the network.
Ethernet Status LED (Green)
Off = no network link On = network link established Flashing = network link active
Ethernet Link Speed LED (Amber)
Off = 10/100 Mbps On = 1 Gbps (required for digital audio routing)
Cable Routing Path
Provides a path for the Ethernet cable to enable a flush-mount.
Mounting Bracket
Allows for optional mounting to a wall, ceiling, or mic stand.
Access Point Menu
Use the access point menu to monitor and adjust system settings without a computer.
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SSID
Select an access point network ID for easy recognition and control of connected conference units. The default SSID is 00.

Meeting Ctrls
Speak Mode Max Speakers
Device Connections Device Control

Select a mode to determine how microphones are activated for participants.
Change the maximum number of delegates and the total speakers. Total speakers includes the number of chairmen. Determine the access of additional conference units connecting and registering to the net work audio.
Reboot or power off all connected devices.

Audio
Loudspeaker Gain Analog In Gain Analog In Level Analog Out Gain

Adjust the loudspeaker gain from a range of -30 dB to 6 dB, or select enter to mute. Adjust the input gain from a range of -30 dB to 10 dB, or select enter to mute. Select line or aux level. Adjust the output gain from a range of -30 dB to 10 dB, or select enter to mute.

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APT Utilities
Network Firmware Reboot
Wireless
RF Power

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Shure Control displays the IP address, Subnet, Gateway, and MAC address of the access point, while Audio Network shows this information for Dante. Set the IP address for each net work interface to automatic for an assigned IP address, or manual to edit the IP address. Display the access point firmware version and serial number. The unit performs a power cycle.
Select the RF coverage level of the access point, or turn it off.

Conference Unit (MXCW640)
MXCW conference units facilitate communication between participants in group meetings and conferences. The multifunctional units enable participants to speak and be heard with clarity, even in large multilingual events, by combining a gooseneck micro phone, loudspeaker, headphone jack, and user controls. For advanced meeting tasks, MXCW microphone units include fea tures for voting, managing speakers, and more.

Loudspeaker
Provides a clear audio signal of the floor mix.
Microphone Connector
Lockable 10-pin microphone connector for MXC gooseneck microphones.

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Headphone Output
Two TRRS 3.5 mm ports on each side of the unit allow participants to listen to an interpretation channel or the floor audio over headphones.
Volume Control
Two knobs on each side increase and decrease audio playback volume for headphones.
NFC Card Slot
Insert an NFC card to provide participant identification.
Touchscreen
View and select menu options on the display.
Microphone Buttons
Press to control the microphone. The buttons are customizable and function differently depending on the participant role and meeting setup. See Using the Conference Units for more details.
Power Button
Press and hold to power the unit on or off. The button LEDs on the front of the unit light up red when it is powered on.
Battery Status Button
Press to check the remaining charge of the battery in the unit.
TRRS Port
Enables a remote caller to listen and be heard over the floor mix when a cell phone is connected.
Battery Slot
Insert an SB930 rechargeable battery to power on the unit.
USB Micro-B Connector
Connect a USB Micro-B cable to charge the battery in the conference unit.
Gooseneck Microphone (MXC416, MXC420, MXC425, MXC406/MS)
MXC-series gooseneck microphones deliver excellent audio performance with a frequency response specifically tailored for speech.
· Commshield® Technology eliminates RF noise · Single and Dualflex gooseneck options provide flexible positioning · Locking 10-pin modular connector · Built-in LED status indicator (LED ring) · Compatible with the Microflex series cardioid, supercardioid, and omnidirectional cartridges · Available in 16 inch (40 cm), 20 inch (50 cm), and 25 in (63 cm) lengths, as well as the MXC406/MS minishotgun micro
phone
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Securing the Microphone to the Conference Unit
1. Insert the microphone into the microphone connector. 2. Insert the hex wrench into the hole next to the microphone on the conference unit and turn counterclockwise.
Using the Conference Units
Once a unit has powered on, tap the touchscreen to access the home screen, or insert a preprogrammed NFC card if avail able. Use the navigation pane to move between menus for different options and information on the MXCW640.

1. Home screen 2. Voting menu (chairman only) 3. Settings menu 4. Chairman control buttons (chairman only)
Home Screen
The home screen displays a combined speaker and request list. Chairmen can control participant microphones from this screen. To hide the request list from conference unit screens:
1. Open the access point web application. 2. Click the wrench icon to open global device settings. 3. Deselect the request list box under the screen content settings.
Voting Menu
The chairman sets up and monitors voting sessions in the voting menu.

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Choose 1 of the 6 voting configurations: 2button, 2button secret, 3button, 3button secret, 5button, or 5button secret. A vot ing screen automatically displays on all conference units when a voting session is started by the chairman. Participants with voting rights can cast their vote using the touchscreen. The results of the latest nonsecret voting session displays after a vote has finished. Chairmen can choose to share secret vot ing results by pressing Share after the session. Results are not available or displayed for canceled voting sessions.
Note: Results may not always add up to 100 percent due to decimal rounding.
Settings Menu
Access the settings menu by tapping on the gear icon in the navigation pane. From this screen you can view the battery status, hide the status bar, change the brightness, and change the screen language.
Technician Menu
Additional conference unit information and settings are in the technician menu. To access the menu:
1. Tap the gear icon to enter the settings menu. 2. While at the top of the settings page, hold down on both volume control knobs and tap on the right side of the touch
screen.
From this menu you can access 4 different screens to perform the following actions:

· Assign a participant role · Change the left-button functionality
· Display the firmware version of the conference unit and connected access point · Factory reset the device · Reboot the device

· Display the connected access point SSID · Disconnect from the access point
· Change the startup mode · Power off the device
Conference Unit Startup Mode
Set the startup mode to determine how MXCW conference units connect to the access point after powering on. Access the technician menu and choose one of the following startup modes:

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Last Connected (default) List Scan

Automatically selects the network it was last connected to before powering down. New or factory default devices use this setting to access the SSID 00 by default.
Manually choose from a prepopulated list of networks. To update the list with custom names, rename the SSID labels in the web application and push the list to the registered wireless devices.
The device scans for available access point networks and ranks them with strongest signal at top, and weakest at the bottom. Manually select the network from the list.

Tip: When choosing the network manually, the list indicates the last connected access point with a clock icon.
Customize Welcome Screen
You can upload a custom start-up image to connected MXCW640 devices. Go to MeetingControls > Customwelcomescreen and upload your image. The image must be 480 by 272 pixels in .png format.
Conference Unit Buttons
Both hardware buttons on the conference unit are customizable, and you can change the left-button functionality depending on the participant role. To change the left-button functionality:
1. Access the technician menu. 2. Assign a role to the conference unit. 3. Select the function for the left button of the conference unit.

Left Button Icons

Right But ton Icons

Note: Go to Accessories to view which buttons can be ordered.

Name

Description

LED Status

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RightBut ton Func tionality

Speak

Press to be placed on the speak or request list.

Solid red: The microphone is on. Solid green: The participant is placed in the request queue. Flashing green: The request to speak has been denied.

Mute

Press and hold to mute the microphone without re Solid blue
moving the right to speak.

Mute all (chairman on ly)

Press and hold to mute all active speakers without removing the right to speak.

Solid blue

All Del off (chairman on ly)

Turn off all delegate microphones.

Solid blue

Left-Button Functional ity

Next on (chairman on ly)

Turn on the first microphone in the request list.

Exclusive (chairman on ly)

Press and hold to mute all delegate microphones and activate the chairman microphone only.

Solid blue Solid red

Speak (dual delegate on ly)

Press to be placed on the speak or request list.

Solid red: The microphone is on. Solid green: The participant is placed in the request queue. Flashing green: The request to speak has been denied.

Rechargeable Battery (SB930)
The SB930 is a smart, lithium-ion rechargeable battery that powers the MXCW640 conference unit. An integrated battery level indicator allows you to quickly check the battery status.

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Battery Status Button
Press the button to check the remaining charge of the battery in the unit.
LED Status Indicator
Shows battery state when battery status button is pressed.
Important Tips for Care and Storage of Shure Rechargeable Batteries
Proper care and storage of Shure batteries results in reliable performance and ensures a long lifetime. · Always store batteries and transmitters at room temperature · Ideally, batteries should be charged to approximately 40% of capacity for long-term storage · Periodically clean the battery contacts with alcohol to maintain ideal contact · During storage, check batteries every 6 months and recharge to 40% of capacity as needed
Networked Charging Station (MXCWNCS)
The MXCW networked charging station (MXCWNCS) provides charging and storage for up to ten SB930 rechargeable batter ies. Installation options include mounting in a rack, to a wall, or on a table surface.

Status LED
Indicator Color Off

Status Off

Description Powered off

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Indicator Color Green
Amber

Status Solid Flashing Solid Flashing

Description
Powered on Factory default reset in progress Storage mode enabled Network reset in progress

Charging Slots
For charging and storing SB930 batteries.
Charging Status LEDs
Each charging slot has 5 LEDs that illuminate to show the battery's charge level:

LED

% Battery Charge

Flashing: <10% 1
Solid: >10%

>25%

>50%

>75%

>95%

Charging error details are available in the web application and the full online system guide at pubs.shure.com

Power Button
Flip the switch to turn the unit on or off.

Power Input
Connect to the included power supply.

Ethernet Port
Connect to an Ethernet network to enable remote monitoring from the web application.

Reset Button
Press and hold to reset the device to default settings. The length of the button press determines the type of reset:
Network reset: Press and hold for 4 seconds to reset any network settings and refresh the network connection. Factory default settings: Press and hold for 8 seconds to reset the device to factory default settings.

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Ethernet Link Speed LED (Amber)
Off = 10 Mbps On = 100 Mbps
Ethernet Status LED (Green)
Off = No network link On = Network link established Flashing = Network link active
Storage Mode Button
Press to preserve battery health for batteries being stored for an extended period of time.
Powering On the Device
1. Connect the device to a power source using the supplied power cable. 2. Flip the power switch to turn on the device.
Monitoring Battery Charge
The MXCW power management system combines intelligent, rechargeable technology with a variety of monitoring options for the SB930 batteries.

In Use

· View remaining battery runtime on in-use microphones from the touchscreen or under the Devicestab in the MXCW system web application. The remaining time is displayed in hours:minutes.
· Check the battery LEDs by pressing the battery status button on the bottom of the con ference unit.

Charging

· View the charging status from the charging station web application. · Monitor the LEDs on the charger.

Icons for Charging Batteries
The following icons appear in the MXCWAPT web application to indicate battery status:
· : Battery charge 30 minutes · : Battery charge 1 hour · : Battery minutes are being calculated · : Battery is being charged by USB · (flashing): USB cable has insufficient power
Charge Status LEDs
Each charging slot has a row of LEDs that illuminate to indicate the status of the battery. See the networked charging station web application for more details.
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LED Segment 1

LED State Green (flashing) Green
Red (flashing)

Description
<10% battery charge
>10% battery charge
Invalid battery Recovery failed Charge failed Check battery Check charger Battery read error

Battery cold Red
Battery hot

Green + Amber (alternate flashing) In recovery

Green

>25% battery charge

Green

>50% battery charge

>75% battery charge

Green

Battery warm. See web application for

details.

Green

<95% battery charge

Average Charging Times

Time Charging

Operating Runtime

30 minutes

1 hour

1.5 hours

5 hours

4 hours

>11 hours

Capacity 10% 50% 100%

*based on battery with 100% health

Charging Batteries with USB
Use the USB port on the conference unit to charge the battery during operation. This can be especially useful for long meetings or when backup batteries are not available. The battery status appears as a lightning bolt on the touchscreen when plugged in to USB.
When a battery is being charged while the unit is turned off, the charging status shows on the touchscreen. If the battery is fully charged, the conference unit powers off after 10 minutes.

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Average Charging Times Using USB

MXCW640 Power Status On Off

Time Charging 8 hours 6 hours : 30 minutes

Capacity 100% 100%

USB Cable Requirements
Use a micro USB cable that can supply at least 2 amps of power to the conference unit. If an insufficient power supply is plugged in while the conference unit is powered on, the battery status alternates between the status and a warning symbol. If the unit is powered off, the touchscreen shows it is not charging due to an insufficient power supply. The conference unit powers off again after 10 minutes.
Battery Statistics
The charging station web application provides detailed information for each battery in the charger. Sort battery statistics by se lecting one of the following statistics from the dropdown:

Bay number
Displays the order of the batteries based on which slot they are placed in.
Battery status
Displays charge as a percentage of the total battery capacity. Also shows time remaining to full charge.
Health
Displays health of selected battery as a percentage of the charge capacity of a new battery. Charge capacity (battery life when fully charged) will decline as a result of repeated charge cycles, age, or storage conditions.
Cycle
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Displays total number of times that the battery has undergone one full count of discharge and charge. Recharging after dis charging halfway counts as one half of a cycle. Recharging after discharging a quarter of the way counts as one quarter of a cycle.
Temperature
Displays battery temperature.
Storing Batteries
Use the MXCW charging station to store batteries for long periods of time (weeks and months). Storage mode protects batter ies by storing them at a safe charge level that preserves battery health over time. When you are ready to use the batteries again, simply turn off storage mode and wait for the batteries to fully charge.
1. Insert batteries in the charging station. 2. Place the charger in storage mode:
From the hardware: Press and hold the Storagemode button for 5 seconds. From the software: Open the charger web application to the home page and turn on storage mode.

Installation

Additional Equipment

Network Cables

Use shielded Cat5e (or higher) Ethernet cables, limiting cable runs to 100 meters maximum between network devices.

Audio Cables

Use balanced XLR cables for analog input/output from the access point.

A DHCP router is recommended to connect multiple access points in the same installation. Ensure that it meets the following requirements:

Gigabit DHCP Router (sys tems with >1 APT)

· Gigabit ports · Provides Class 0 PoE with at least 6.5W (for powering the MXCW access point) · Quality of Service (QoS) with 4 queues · Diffserv (DSCP) QoS, with strict priority · If the router features Energy Efficient Ethernet (or Green Ethernet), ensure it is disabled
from the ports dedicated for the MXCW system. · Recommended: A managed switch to provide detailed information about the operation
of each network link: port speed, error counters, bandwidth used, etc.

Requirement Checklist
Make sure your equipment meets these requirements before installing the system:
· Use shielded Cat 5e or higher Ethernet cables. · Use Gigabit networking equipment between network audio devices. · Limiting cable runs to 100 m between devices. · Same firmware version* for all devices in your system · Ensure MXCW components and the PC are on the same network and set to the same subnet.

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Shure Incorporated Tip:*Keep the system upgraded to the latest available firmware version to ensure proper system compatibility and take advan tage of new features. See Firmware for more information.
Mount the Access Point Transceiver
The directional antennas of the access point send and receive the RF signal in a cardioid pattern with the greatest sensitivity toward the face of the device. Always aim this side toward the microphone coverage area.
Select a Location for the Access Point
The access point is typically mounted to a ceiling or wall near the microphone coverage area. Use the following best-practices when selecting a location for the device:
· Direct the face of the access point toward the intended microphone coverage area. · Position the access point so there is nothing obstructing a line of sight to the microphones. · Keep the device away from large metal objects. · Keep at least eight feet between access points. · Mount with the reset button accessible, as it may be useful for troubleshooting.
Important: Always perform a "walk around" test to verify coverage before using a wireless system during a speech or perfor mance. Experiment with placement to find the optimum location. If necessary, mark "trouble spots" and ask presenters or per formers to avoid those areas.
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External Cover for Painting
The access point is supplied with an external cover that can be painted to match the decor of the installation. After it has been painted and dried, it snaps onto the front plate of the device.
Securing to a Wall or Ceiling
Required Equipment
· Two #8 screws at appropriate length*
*Screw Length = Surface thickness + thread engagement (4.75 mm max.) + thickness of flat washer + the thickness of the split lock washer
General Installation Steps
1. Use the mounting plate as a template and mark the location for the holes. 2. Drill the holes into the mounting surface. 3. Secure mounting plate to the surface.
CAUTION: Do not over-tighten screws, as this could cause permanent damage to the charging station 4. Connect of the Ethernet cable to the access point using the cable route path. 5. Position the access point over the keyway slots of the mounting plate and slide it down into the locked position.
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Mounting at an Electrical Box
1. Feed the Ethernet cable through the electrical box.

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2. Mount the bracket to the electrical box using #6-32 screws (not included).

3. Connect the Ethernet cable to the MXCWAPT and mount the MXCWAPT to the bracket. 26/88

Mounting in Drywall
1. Hold the bracket up to the wall and mark the location for the screws.

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2. Drill holes and install drywall anchors into the drywall.
3. Mount the bracket to the drywall anchors using #8 screws (not included).
4. Connect the Ethernet cable to the MXCWAPT and mount the MXCWAPT to the bracket. Using the channels in the back of the MXCWAPT, the Ethernet cable can be routed out the top or bottom. 27/88

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Mounting on Wood Paneling
1. Hold the bracket up to the wall and mark the location of the screws.
2. Drill 3/32" pilot holes.
3. Mount the bracket to the wall using #8 screws (not included).

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Shure Incorporated 4. Connect the Ethernet cable to the MXCWAPT and mount the MXCWAPT to the bracket. Using the channels in the back
of the MXCWAPT, the Ethernet cable can be routed out the top or bottom.
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Mounting to Ceiling Tile
Important: Make certain to use large fender washers or a large metal plate on the back side of the ceiling tile to support the weight of the access point.
1. Use the mounting bracket to mark the location of two screw holes and the cable entrance on the ceiling tile. 2. Drill two small holes for #6 screws into the ceiling tile to attach the mounting bracket. 3. Drill or cut a larger opening for the cable. Attach the mounting bracket to the ceiling tile.
Front side of ceiling tile
Back side of ceiling tile with fender washers or metal plate.
Use lock nuts or blue Locktite on standard nuts to make certain the nuts do not loosen with any vibration.
4. Run the cable through the hole, attach it to the APT and attach the APT to the mounting bracket.
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Mounting on a Tripod
Use an adapter to bolt the mounting plate to a mic stand or tripod. If a bolt is needed to secure the plate and the adapter, take note of the bolt size and purchase the corresponding bolt from a local hardware store.
Mount the Networked Charging Station
How to Use Screws for Secure Installation
The screws for attaching the mounting brackets to the charger are provided. Screws for securing the charger to another sur face must be purchased at a hardware store. Important: The top of the screw must extend exactly 9/64 (0.149) inches (3.78 mm) above the surface (about 4 ½ threads).
· Use the screws that best fit the thickness of the surface. · Use at least 3 screws to secure the mounting brackets to the charger. · Use at least 3 screws on each side to secure the mounting brackets to the rack or wall.
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Installing the Networked Charging Station
1. Screw the mounting brackets to each side of the charging station.
2. Leave room for cabling to the charging station. 3. Attach the mounting bracket to the rack or wall using the appropriate screws for you surface.

Note: Use 3 screws on each side of the mounting bracket when installing the charger.
Best Practices for Rack Installation
· Ambient temperature of the rack should not exceed specified operating temperature range of the device. · Keep fan inlet and air vents clear from obstruction and provide adequate space for airflow within the rack. · When possible, provide 1 RU of empty space between each device.

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System Set Up
Maximum System Size
Connect up to 125 MXCW wireless conference units to a single access point. Connected devices operate as a self-contained, encrypted audio system for speaking, listening, and contributing to the meeting.
Wireless Device Network
Setting up wireless MXCW devices is similar to connecting your computer to a wireless network. The MXCW access point acts as the wireless router, broadcasting a network SSID to the wireless devices in range. The access point includes several customizable network SSIDs that allow you to label MXCW networks for easy recognition and control according to the installation or application. A default network (SSID 00) ensures that new or reset devices automati cally connect after powering on. To add a microphone, simply connect it to the right network.
Connecting Devices for the First Time
MXCW wireless devices automatically connect and register after power up. The default network SSID 00 ensures new or facto ry reset devices connect automatically to the access point in range. To connect to an access point network:
1. Power on the access point. Wait for it to automatically select the best available wireless channel for operation. When the channel is secured, the access point will broadcast its network (SSID 00) to the wireless MXCW devices.
2. Power on the MXCW conference unit. The device automatically scans for the default network.
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3. The default access point network (SSID 00) is selected and the devices are ready for use.

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4. Add additional microphones until all participants are covered or the system is full.
Restricting New Device Connections
The devices tab in the web application shows which conference units are connected to the SSID network by separating them into 3 groups: online, offline, or unregistered. By default, conference units automatically register once they are connected. You can add or remove devices from registration. Select a device, open more options, and press Deregister to move a de vice to the unregistered group. Select a device from the unregistered group, then open more options and press Register to register a unit. To determine additional device connections, select one of the following options from the dropdown on the Devices tab:
· Open (default): New devices will automatically connect and register. · Restricted: New devices will connect to the SSID network, but will be on the unregistered list until registered manually. · Private: No new devices can connect or register to the audio system.
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Custom Network SSID Labels
It is recommended to change to a custom wireless network after getting up and running on the default network: · Recognizable: Provide distinct names for your installation. Useful names correlate to a room or common use of the sys tem (examples: SSID=Training or SSID=3NW) · Security: Customs SSIDs are less likely to inadvertently connect unwanted wireless microphones. · Automatic Updates: All connected devices automatically update to match the new network label.
To customize the network SSID label: 1. Go to Settings > SSIDs. 2. Select an SSID and rename it. Choose names (up to 32 characters) that make sense for your installation or use case.
Note: The default SSID 00 is not editable.
3. (Optional) Press Push to devices to update the static SSID list on all devices connected to this access point The device startup mode must be set to static list.
Resolving Identical Label Conflicts
If multiple access points share the same SSID and are in range of the devices, the system resolves the conflict by choosing one of the following:
· Last connected access point based on its unique MAC address · Or if none are recognized, the access point with the strongest RF signal
Separating Networks for Multiple Systems
To create separate microphone systems, use multiple access points and set each one to a different SSID. Then connect the conference units to the corresponding network to set up the independent systems.
Multiple networks are useful for installations with adjacent meetings or divisible rooms that can be reconfigured depending on the size and needs of the event.
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Divisible Room with Multiple System Options Use different SSIDs to separate conference units into independent systems for smaller events. When the room opens
up to support more participants, simply set all conference units to the same access point network to create a large system.
First, set an access point to a different SSID:
1. Open the MXCW web application and go to Settings > SSIDs. 2. (Optional) Rename one of the SSIDs network for easy identification, for example: Room C 3. Select that network and press Set to confirm the setting.

All connected microphones automatically update to the new network. To update any other devices:

1. Open the technician menu on the MXCW640 by tapping the volume control knobs and tap the right side of the screen.

gear icon. While at the top of the page, hold down the

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2. Go to the wireless tab. 3. Depending on the Startup mode set on the unit, either scan for a network or view options in the list. 4. Choose an access point network and press Connect. To combine rooms again, simply change the conference units back to the original network to create the larger system.

Connected Network Name The device displays the connected network from the toolbar.

Web Applications for Monitoring and Control
Web applications provide convenient, remote access to configure, monitor, and control the system. The application is hosted in the device on an embedded webserver and can be accessed using the device IP address or DNS name.
MXCW Web Applications

Application MXCW system and meet ing control
Charging batteries

Host device
Access point (MXCWAPT)
Charging station (MX CWNCS)

Features Full configuration and control of the MXCW system, devices, participants, and live meetings.
Monitor battery charge and statistics.

Opening the Device Web Application
1. Connect the computer to the device network.

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2. Open the Shure Web Device Discovery application. The application lists Shure devices on the network that provide computer control.

3. Find the device you want to open: Application MXCW system setup, control, and monitoring Batteries currently charging

Device host MXCWAPT MXCWNCS

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4. Double-click the row or right-click to copy the IP address or DNS name to paste into a browser. Tip: Bookmark the DNS name to bypass the Web Device Discovery application.
Web Browser Requirements
Web applications are supported by the following browsers: · Google Chrome · Safari · Internet Explorer
Using DNS to Open Web Application
You can bypass the Web Device Discovery application by entering the device DNS name into an internet browser. The DNS name is derived from the model of the unit (MXCWAPT or MXCWNCS), in combination with the last three bytes (six digits) of the MAC address, and ending in .local. Format Example: If the MAC address of a unit is 00:0E:DD:AA:BB:CC, then the link is written as follows:
· MXCWAPT: http://MXCWAPT-aabbcc.local · MXCWNCS: http://MXCWNCS-aabbcc.local
Web Application Views
The access point web application has dedicated views for specific meeting management tasks. Open the web application and sign in to the desired view. To have access to all views, sign in as the administrator and select one of the additional views from the user dropdown.
Admin View
This view is for meeting setup and configuration. Use this view to manage Devices, Audio, Meeting Controls, and Wireless settings.
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To access this view, do one of the following: · Sign in as Admin · Enter the IP address of the access point, followed by /admin (example: http://192.168.11.137/admin).
Chairman View
Use the Main tab for microphone control and managing speakers and speak requests during the meeting. Use the Voting tab to select the voting configuration, view and share the last voting results, and remove certain participants from a voting session. To access this view, do one of the following:
· Sign in as Chairman · Select it from the administrator page · Enter the IP address of the access point, followed by /chairman
(example: http://192.168.11.137/chairman).
Display View
Display view shows the speaker list, request list, and voting results to meeting participants. Use this view to share a screen with the entire meeting space. To access this view, do one of the following:
· Sign in to Display · Select it from the administrator or chairman page · Enter the IP address of the access point, followed by /display
(example: http://192.168.11.137/display). Tip: Put the page in full-screen mode during the meeting:
· PC: F11 · Mac: ctrl+cmd+f
Using a Passphrase
The access point web application must have an Admin passphrase created when an access point is powered on for the first time, or after a factory reset. The passphrase may be changed or removed after the system setup is complete. To change or remove a passphrase, open the Settings menu in Admin view and select the Permissions tab.
Note: Anyone can access the web application from a computer or mobile device connected to the network when a passphrase is not enabled.
Wireless and RF Management
Microflex Complete Wireless provides automatic, encrypted wireless transmission for up to 125 conference units at a time. The access point scans and selects the best operating channel across the wireless 2.4 GHz and 5 GHz frequency bands, including DFS channels.
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Wireless Operating Distance
The RF power level determines the operating distance between the access point and conference units. Set the RF power level according to the size of the microphone installation.

Variable Operating Distance

Setting RF Power
Select the RF power from the web application by going to Wireless > RFpower.
RF Coverage from the Access Point

Setting
Maximum (default) High Medium Low Mute

Transmitter Power (mW)

Coverage Distance from APT

Typical Application

150 ft (45.

7 m)

Ballroom and auditorium spaces

100 ft (30.

5 m)

Large meeting spaces and lecture halls

50 ft (15.2 m) Conference, training and multipurpose rooms

25 ft (7.6 m) Small video-conference rooms and boardrooms

0 ft (0 m)

Long meeting breaks or access point not in use

Note: Maximum transmitter power varies by region.

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Cardioid RF Pattern The access point RF pattern is cardioid, picking up equally from the sides to the front cover of the unit.
Room Combining Example Increase RF power levels to cover larger combined rooms.
Reliable Bandwidth Allocation
MXCW easily scales from 2 to 125 microphone units without any change in the audio performance. The bandwidth is strategi cally divided, allocating the uplink channels only for active speakers, while preserving traffic for continuous downlink monitoring channels.
Selecting or Excluding Specific Wireless Channels
You can avoid specific wireless channels by deselecting them from the web application. The MXCW system scans all channels in the 2.4 and 5 GHz spectrum and chooses the cleanest one for operation. After deselecting specific channels, MXCW will no longer scan and operate in those frequencies. At least one non-DFS channel must be selected at all times. To exclude specific wireless channels:
1. Go to the Wireless tab. 2. Press Selectwirelesschannels. 3. Deselect the channels you do not want to use. 4. Press Apply to save your changes.
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Interference Detection and Avoidance
The access point has a builtin spectrum analyzer that continuously scans the wireless environment and ranks the best chan nels for operation. MXCW commonly operates in a specific block of 5 GHz channels that require Dynamic Frequency Selec tion (DFS) or Doppler weather radar Dynamic Frequency Selection (DDFS). These channels reserve priority for weather, aviation, and military devices. To avoid interference from priority devices, DFS channels are scanned for 1 minute and DDFS channels are scanned for 10 minutes before the channels are available for use. If interference is detected, the access point changes to a verified backup channel with minimal disruption to the audio performance. Channels with detected interference are unavailable for 30 minutes. After 30 minutes, the system will resume scanning and verifying the channel for use.
Tips to Improve Wireless System Performance
If you encounter interference or dropouts, try the following suggestions: 1. Check the installation of access point: Ensure a clear line of sight between access point and the conference units. Mount the access point near or above the microphone units Make sure people do not block the line of sight between receiver and transmitter. 2. Check that other wireless systems are not causing interference: Ensure at least 3 meters (10 feet) between access point and wireless routers, computers, or other active 2.4 GHz or 5 GHz sources. Turn on typical wireless devices prior to the event so the MXCW system has time to select a clean channel. Avoid heavy wireless traffic activities on nearby networks such as downloading large files or viewing a movie. 3. Additional tips: Make sure the access point is using all available channels (reselect any channels that were manually deselected from the web application) During sound check, mark trouble spots and position participants away from those areas. Move access point and microphones away from metal or other dense materials.
Setting the Access Point Country and Region (MXCWAPT-B and MXCWAPT-W only)
For the MXCWAPT-B and global MXCWAPT-W model variations, the country and region must be set when the unit is powered on for the first time, or after a factory reset. Use the web application or the LCD menu to set the operating location for compli ance with local regulations and to get the most reliable scans. The MXCWAPT-B access point needs to be set to Canada or Mexico. The MXCWAPT-W access point needs to be set to one of the following countries and regions:
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Regions APAC (Asia Pacific) Africa Americas
EME

Countries
Australia, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Pakistan, Philippines, Singapore, South Ko rea, Taiwan, Thailand, Vietnam
Egypt, Ethiopia, Kenya, Morocco, Nigeria, South Africa
Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Jamaica, Panama, Peru, Uruguay, Venezuela
Austria*, Belgium*, Bulgaria*, Croatia*, Cyprus*, Czech Re public*, Denmark*, Estonia*, Finland*, France*, Germany*, Greece*, Hungary*, Iceland*, Ireland*, Italy*, Latvia*, Liecht enstein*, Lithuania*, Luxemburg*, Malta*, Netherlands*, Nor way*, Oman, Poland*, Portugal*, Qatar, Romania*, Russia, Saudi Arabia, Slovakia*, Slovenia*, Spain*, Sweden*, Switzerland*, Turkey, UAE, United Kingdom*

* part of the European Union/EFTA listing in the web application and LCD menu.

Changing the Country and Region
Use the web application to change the country and region after the initial setup:
1. Go to webapplication > Languageandregion and select a new country or region. 2. Press Apply to save your changes.
Note: After a change is applied, the access point will reboot and all connected devices will not be able to pass audio during this time. Refresh the browser for the web application after the access point has rebooted.

Setting Up Participants

Participant Roles
The system facilitates meetings in part by adjusting features and permissions based on the role assigned to each participant device. Participant roles affect:
· Speaker limitations: The chairman can speak at any time, while delegates may need to wait their turn. · Speak priority: Participants can interrupt another active speaker depending on rank. · Hardware controls: Button functions depend on the role of the speaker.
For example, since the chairman is responsible for the meeting, additional controls and permissions are granted to per form additional tasks and to speak at any time without waiting in line. Others are listeners and have minimal speaking per missions.

The following is a summary of the roles in the system:

Role

Brief description

Details

Chairman

Moderator or leader of the event

The chairman is a participant with additional permissions for controlling delegate microphones, accessing meeting con trols, and overriding delegate speakers at any time.

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Role Delegate

Brief description Typical participant

Listener

No microphone required

Ambient

Improves audio mix

Details
Delegates represent the majority of participants in a meeting. Depending on the microphone operation, delegates may need to wait in the request queue until it is their turn to speak.
Participants use the device only to listen to the floor mix (us ing the loudspeaker) or to an interpretation channel (using headphones). There are no speaking permissions in this role, but a chairman can turn on this microphone manually.
This role is for spare, utility devices to add natural room am bient noise to the floor mix to aid during pauses in speech or brief breaks between agenda items when no other partici pants are on the speaker list. There are no listening or speak ing permissions in this role.
Go to MeetingsControls > Advanced > Enable ambientmicrophones.

Remote Caller Dual Delegate

Delegates can remotely participate in events
Two delegates share one conference unit

Connect a cell phone to a conference unit configured to the remote caller role. A remote caller occupies any of the 8 unassigned microphone slots, and remains on the speak list during the event.
Both the left and right buttons are configured as speak but tons, one for each participant. The speaker list shows both delegates as individual speakers, but only one uplink channel is being used by the shared microphone. Both delegates can cast votes.

Configuring Conference Units for Remote Callers
1. Change a conference unit to the remote caller role in the technician menu or web application. 2. Call the remote participant on a mobile device. 3. Connect the mobile device to the TRRS jack on the back of the conference unit.
To allow conference units to automatically change to the remote caller role when connecting a mobile device, go to Meeting Controls > Basic and select Auto-sense remote caller role cable.
Speak Priority for Remote Callers
When a mobile device is connected to the conference unit, the remote caller will hear 1 of 3 tones that indicate their connection and speak priority:
· 3 short ascending tones: Connected to the event and remains on the speak list. · 3 short descending tones: Connected and listening to the event, but no speaking permissions · 2 short repeating tones: Conference unit lost connectivity to the access point
Note: If the conference unit loses power, no tones are sent to the remote caller.
When a microphone slot becomes available, a remote caller can be added to the speak list by unplugging the cable from the conference unit and plugging it in again.

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Changing the Participant Role
From the MXCW web application: 1. Go to the Devices tab. 2. Find and select the participant (or seat) in the list. 3. Select the role to expand the dropdown and view additional roles. 4. Select the role for that participant. The device reprograms with the corresponding controls and permissions.

Tip: To update multiple participants at once: select them and change the role from the side properties panel. From the device technician menu:
1. Enter the technician menu on the conference unit.

2. From the

role tab, select a new role.

Identifying a Device from the Software
Before making changes in the software, confirm you are interacting with the correct hardware.

1. Go to the Devices tab. 2. Click the desired device's icon. The device beeps or flashes to confirm your selection.

Note: Click the wrench icon to change the device identification indicator.
3. Select the icon again to stop identifying or wait until it times out (30 seconds).

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Identify the Hardware

Customizing the Devices Page
Choose which information you want to see from the Devices tab. Edit the that are not useful to your workflow.

filter and

visible columns to remove fields

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Visible columns Filter

Determine which columns display in the devices table:
· Seat number · Seat name · Role · Battery · RF strength · Speak priority · Audio groups · Left-button functionality · Firmware version · Serial number · Mic gain · Low-pass filter (9 kHz) · High-pass filter (150 Hz)
Only allow devices with these attributes to display in the devices table:
· Role · Speak priority · Audio groups · Left-button functionality · Firmware version

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To return to default settings, open more options and select Reset.
Assigning Names and Seat Numbers
The chairman and meeting operators will need to refer to the participants by either name, seat number, or both. The proper as signment of names and seat numbers is critical to ensure the continuity of the discussion. When setting up the installation for the first time, each microphone unit appears with its default name and an automatically as signed seat number according to the order they were powered on. Use the Devices tab to match wireless devices to the antici pated seating chart.
Note: Devices already display the participant's name if an NFC card is inserted. See NFC Card Functionality for more details.
1. Draw a seating chart, or diagram, that represents the room. Number each seat that requires a microphone. Add partici pant names to the seating chart.
2. Provide seat names by clicking the seat name field and writing the new name for each unit.

3. Reorder seats to match the actual seat numbers in the room or on your seating chart: To move a single seat, click in the seat field for that row and enter the new number. If another seat already exists in that number, it will exchange positions with the other seat.
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To move multiple seats, click moreoptions > Push-to-renumber. Enable this mode to rearrange seats by pressing each device's speak buttons in the preferred order. This will remap devices according to the order the but tons are pressed.
Retain Seat Information
Device settings, such as seat name and seat number, are saved during a power cycle by default. To stop saving seat informa tion click the saveicon > Disable. Click the saveicon > Retain to start saving seat information again.
NFC Card Functionality
Use the free Shure NFC Card Programming application (available on www.shure.com) to program NFC identification cards with the names of meeting participants. The NFC Card Programming application is designed to work with ACOS3 dual interface or contactless cards, such as the MX CDualCard. Use the ACR1252U USB card programmer (www.acs.com.hk) to write participant names to the identification cards. To allow NFC functionality for conference units:
1. Go to MeetingControls > Advanced > EnableNFC. 2. Insert an NFC card into the conference unit so participants are identified by their name.
Note: NFC cards are not supported with dual delegate conference units.
Speak Priority
When speaker interruption is enabled, participants can override each other in the speaker list based on their speak priority and their role. Manually adjust the speak priority of each participant to meet the needs of your meeting. Example speak priority settings:

Multiple Chairmen

· Set the highest-ranking chairman to 5 · Set the rest of the chairmen to 4

High-Ranking Delegates

· Leave the normal delegates at 1 (default) · Set the high-ranking delegates to 2

Adjusting Speak Priority
To adjust the speak priority without changing the participant's role: 1. Open the web application to the Devices tab. 2. Select the participant in the table to open the properties panel. 3. Expand the additional properties and adjust the speak priority for that participant.
Active Speaker Interruption
When interruption is allowed, a participant that turns on their microphone will override the last person in the speaker list. The different modes determine the behavior of microphone activation when the speaker list is full.
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To change the interruption mode:
1. Go to Meeting Controls > Advanced > Activespeakerinterruption 2. Select a mode:
· Not allowed · Higher speak priority allowed (default) · Equal or higher speak priority allowed

See Speak Priority for information on adjusting individual participants' priority.

Microphone Activation Style
The speak mode determines the way the participants use their microphones in a group setting. Several factors may affect the meeting requirements and the manner in which the meeting is run: room size, number of participants, formality of the event, and amount of technical support on staff. The speak mode addresses these factors with presets to control the microphone be havior.

Mode Automatic (default)

Description Press to speak

How it Works
Speak button turns on participant microphone. There is no re quest queue: when the speaker list is full, the mic does not turn on.

FIFO (First in, first out) Manual

Automatic request queue Managed request queue

Speak button adds participant to a queue system. Once the speaker list is full, participants are placed into a chronological request queue. The next microphone in queue turns on auto matically once a space is open in the speaker list.
Speak button adds the participant to a request queue that is managed by the chairman or operator.

Note: Speak priority may affect the list. A new speaker with higher priority may automatically override the earliest activated microphone if that speaker has a lower priority. See Speak Priority for more details.
Changing the Speak Mode
The speak mode is a system setting that applies to all conference units registered with the access point. Use one of the following methods to change the speak mode:
· Web application: Meeting Controls > Basic > Speakmode
Note: Chairmen can also change speak mode from the chairman view.
· Access point LCD menu: MeetingCtrls > Speakmode
Setting the Number of Active Speakers
The MXCW system allows up to 8 active speakers. Once the speaker list is full, participants must wait until their turn to speak. If they attempt to speak before their turn, their microphone LED ring flashes momentarily and then turns off as a reminder. To set the number of speakers:
1. Go to MeetingControls > Basic.

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2. Use the plus sign (+) and minus sign (-) to change the number of speakers. Total: Total number of active delegate and chairman devices. This is the absolute maximum number of people that can address the floor at the same time. Delegate: Number of delegate microphones that can be open at the same time (excludes the chairman). Maximum Requests: Total number of participants that can be in the request queue. This is only available in Manu al and FIFO mode.
Best Practices for Setting Active Speakers
· Add an extra participant to the total number of speakers to allow a chairman to speak at any time. · When using First In, First Out (FIFO) mode, set the maximum number of speakers to 1 so the participants must wait to
speak until another has finished. · Keep a microphone slot available for a remote caller.
Prevent Speak Button Conflicts
To prevent conflicts of a participant and an administrator or chairman attempting to perform the same action on a unit: 1. Go to MeetingControls > Advanced > Microphoneoffpermissions. 2. Select PreventdoublepressofSpeakbutton. 3. Set the amount of time (in seconds) for a conference unit to register a second press. 4. Optional: Allow a delegate to cancel the administrator or chairman's speak button press by holding the speak button down for an assigned duration between 1 - 120 seconds.
Changing Participant Microphone Off Permissions
To allow only the administrator or the chairman to turn off participant microphones: 1. Go to MeetingControls > Advanced > Microphoneoffpermissions. 2. Select Onlyadmin/chairmancanturnoffparticipantmicrophones.
Audio Setup and Channel Routing
The MXCW system supports wireless, analog, and DanteTM network channels for a wide range of applications and installations. Use the web application to customize the audio system for your meeting.
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MXCW Audio Channels

MXCW Wireless Net work

Encrypted wireless audio between the access point and conference units:
· 8 uplink channels for active speakers · 9 downlink listening channels (1 floor mix + 8 interpretation channels)

Analog audio

XLR connectors on the access point:
· 1 input channel · 1 output channel

Dante network audio

Digital audio channels over the Ethernet network:
· 10 input channels · 10 output channels

Once the audio signal is added to the MXCW system, an internal matrix mixer routes audio signals between inputs and out puts, for simple and flexible routing:
· Send the floor mix to multiple outputs for recording, broadcasting, and a spillover listening room. · Add an external sound source to the floor mix, such as a bodypack microphone for presenters. · Record each active microphone on a separate audio channel for official record keeping.
MXCW Routing Descriptions
Reference the table for a variety of MXCW routing options.
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MXCW Audio Routing Description

Route Input channels

Description

Available channels

Monitor and adjust the signal at each input channel:
Audio signal Volume and mute AGC and EQ

1 Analog input 10 Dante inputs

Group mixes

1 or more source(s) for each mix group:
Seat numbers Input channels

Floor mix 8 group mixes

Output channels

Select source for each output channel:
Floor or group mix Microphone slot Input channels

1 Analog output 10 Dante outputs

Web application path
web application > Audio > In puts
web application > Audio > Group mixes
web application > Audio > Out puts

MXCW Wireless Audio
Encrypted wireless audio between the access point and conference units:
8 uplink channels are provided for active speakers. As participants turn on their microphones, they are added to these channels.Depending on your event, you may want to lower the limit of speakers or add a chairman role to certain participants.
See Setting Up Participants for more information.

Speaki ng Chan nels (Up link)

Up to 8 Speakers

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· 1 fixed Floor channel on speaker and headphones · 8 assignable interpretation channels on headphone

Listen ing Chan nels (Down link)

Floor and Interpretation

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The Floor Mix
Whenever a microphone is turned on, the audio is routed to the floor mix by default. The floor mix combines all active speakers and sends that signal to the other participant units for listening.
Listen to the floor mix on the unit loudspeaker or the headphone channel.

· Loudspeakers: The floor mix is always the source for the loudspeakers · Headphones: The floor mix is also available on a headphone channel (Ch. 0)
Monitoring Active Microphones
Use the MXCW system web application to monitor and adjust the microphone slots for audio contributing to the floor mix. Go to Audio > Active microphones.
Analog Connections
Easily connect additional equipment using the XLR analog connectors on the MXCW access point. Common applications in clude adding a Q&A or presenter microphone, sending audio out to a broadcast feed, or connecting to a teleconferencing sys tem.
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Access Point Analog Connectors Remove the cover to access the analog connectors
Connecting Analog Devices
1. Connect a line-level audio device: XLR input from a mixer or wireless receiver (default route to floor mix) XLR output to a recording, loudspeaker, or teleconferencing system (default source is floor mix)
2. Perform a sound check using normal speech levels with the rest of the MXCW microphones. For best results: Always leave AGC enabled to make sure the signals blends naturally with other MXCW sources Use the equalization filters to reduce unwanted sounds like HVAC.
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Analog Input Example
Automatic Gain Control (AGC)
Automatic gain control adjusts channel levels to ensure consistent volume for all speakers, in all scenarios. For quieter voices, it increases gain; for louder voices, it attenuates the signal. For best performance, it is recommended that AGC be enabled for all inputs. This means that all level adjustments will be made automatically by AGC and manual control of input levels using channel faders is inhibited. If necessary, it is possible to override AGC functionality on a channel-by-channel basis. This may be accomplished by disabling the channel's AGC and then manually adjusting input level with the corresponding channel fader. Enable or disable AGC in one of the following ways:
· Go to Audio > Activemicrophones and click the AGC button. · Select the desired devices from the Devices tab and check the Enable AGC box. · For analog and Dante inputs, go to Audio > Inputs and click the AGC button.
Adding Other Sources to the Floor Mix
Add other audio sources to blend with the floor mix of MXCW wireless microphones. · 1 XLR analog input on the access point is automatically routed to the floor · 10 Dante digital network channels are selectable for routing 1. Connect the audio source to the system: Analog input: Connect an audio source to the XLR input on the access point. Tip: Flip the ground lift switch if a buzzing or humming sound occurs because of a ground loop. Digital audio: Route audio to one of the MXCW Dante channels using Dante Controller software. 2. Ensure the sources are selected on the floor group.
3. If necessary, adjust the volume level or EQ to match the other input levels from Audio > Inputs. Tip: Always use AGC on each channel for automatic, continuous volume optimization.
Removing a Microphone from the Floor
By default, the audio from any active microphone is routed to the floor mix. However, you can remove a conference unit from the floor mix if you do not want it to go to the loudspeakers.
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1. Go to Audio > Group mixes > Floor. 2. Find the seat you want to remove and deselect it.
Tip: Select Showconnectedseatsonly to filter out unoccupied seats.
3. Route the audio from that seat to another group. Open the desired group and select the seat.
4. Select that group as the source for the output channel. 4a. Press Select source
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4b. Choose the group mix that the seat is routed to.
This group (with the seat that was removed from the floor mix) is now routed to the output channel and ready for recording, broadcasting, or another application.
Isolating Participants on Separate Output Channels
8 or Fewer Active Speakers
Assign each participant to their own group mix to record them individually on predetermined channels. 1. Open the first group mix (A). Select the first seat. For easy reference, rename the group according that seat. 58/88

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2. Repeat for the rest of the group mixes (B - H). 3. Open the Outputs tab. 4. For the first Dante output channel, select Mix A for the input source.
5. Repeat for the rest of the outputs.
More than 8 Active Speakers
To record more than 8 active speakers at a time, route the 8 microphone slots (instead of seats routed to mixes) to the output channels. Keep in mind that the channels will not be permanently assigned to certain participants. The wireless 8 microphone slots 'fill up' starting with slot 1 and increasing with more active microphones. (Slot 1 is always filled whenever a microphone is active.) Therefore this method allows clean recordings, but the labeling will not follow the participants by seat.
1. Set the number of active microphones and delegate microphones to 8 (maximum). 2. Open the Outputs tab. 3. For the first Dante output channel, select Microphone slot 1 for the input source.
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4. Repeat for the remaining microphone slots.
Emergency Audio Signal
To prepare for an emergency, connect an Emergency Evacuation Message (EEM) audio signal to the analog XLR input or one of the 10 Dante input channels. The system will detect when the EEM signal is present and distribute it to the loudspeakers and all output connections.
1. Go to Audio > Inputs. 2. Open the emergency audio dropdown menu and connect the EEM signal to a Dante channel (example: Dante input 1)
or the XLR connector on the access point.
Note: Audio returns to normal after being below the threshold for 5 seconds.
Language Interpretation
There are 8 audio channels available for language interpretation. In multilingual meetings, participants speak their native lan guage into the microphone and listen to the interpretation on headphones. Conference units configured to the remote caller role also have access to interpretation channels.
Set Up Interpretation Channels
Use the access point web application to set up interpretation channels for conference units. 1. Go to Audio > Interpretation. 2. Select the desired language from the dropdown menu. 3. Press AssignSource and choose from the available analog input or 10 Dante inputs. 4. Click the channel slider to turn the interpretation channel on. 5. Repeat the above steps to create up to 8 interpretation channels.
Conference Unit Interpretation Channels
Conference units include a headphone and remote caller output for listening to interpreter channels or other participants on the floor channel. Each participant chooses their channel from the conference unit touchscreen. Participants select one of the channels to listen to their language during a multilingual event. The audio source comes from the analog input or one of the Dante inputs.
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The floor channel is used by interpreters to provide simultaneous interpretation of the discussion. This channel is also selec table by other participants to listen to the floor channel on headphones or in the remote call. To select headphone channels:
1. Connect headphones to a headphone jack on one of the sides of the conference unit. 2. Press the headphone icon on the touchscreen and select a channel from the list. 3. Adjust the volume of the headphones using the control knobs on the unit. To select remote caller channels: 1. Connect a mobile device to the TRRS jack on the back of the conference unit. 2. Press the phone icon on the touchscreen and select a channel from the list.
Digital Audio Networking
Dantetm digital audio is carried over standard Ethernet and operates using standard Internet Protocols. Dante provides low la tency, tight clock synchronization, and high QualityofService (QoS) to provide reliable audio transport to a variety of Dante de vices. Dante audio can coexist safely on the same network as IT and control data, or can be configured to use a dedicated net work.
Dante Network Audio
Connect your Dante audio network to the MXCW system.

Connect a network of devices
10 input channels, useful for: · Dante-enabled microphones, such as Microflex®AdvanceTM Ceiling and Table Arrays · Output from an automatic mixer or room system · Videoconferencing signal of far-end audio
10 output channels, useful for: · Recording system for archiving · Live-streaming events

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· Videoconferencing feed of near-end audio

Routing Dante Channels
Use the free Dante Controller software by Audinate® to route Dante channels in and out of the MXCW system.

Switch Recommendations for Dante Networking
In addition to the basic networking requirements, Dante audio networks should use a Gigabit network switch or router with the following features:
· Gigabit ports · Quality of Service (QoS) with 4 queues · Diffserv (DSCP) QoS, with strict priority · Recommended: A managed switch to provide detailed information about the operation of each network link (port speed,
error counters, bandwidth used)

QoS (Quality of Service) Settings
QoS settings assign priorities to specific data packets on the network, ensuring reliable audio delivery on larger networks with heavy traffic. This feature is available on most managed network switches. Although not required, assigning QoS settings is recommended.
Note: Coordinate changes with the network administrator to avoid disrupting service.
To assign QoS values, open the switch interface and use the following table to assign Dante-associated queue values.
· Assign the highest possible value (shown as 4 in this example) for time-critical PTP events · Use descending priority values for each remaining packet.

Dante QoS Priority Values

Priority High (4)

Usage

DSCP Label

Time-critical PTP CS7
events

Hex 0x38

Decimal 56

Binary 111000

Medium (3)

Audio, PTP

0x2E

101110

Low (2)

(reserved)

CS1

0x08

001000

None (1)

Other traffic

BestEffort

0x00

000000

Note: Switch management may vary by manufacturer and switch type. Consult the manufacturer's product guide for specific configuration details.
For more information on Dante requirements and networking, visit www.audinate.com.

Networking Terminology
PTP (Precision Time Protocol): Used to synchronize clocks on the network DSCP (Differentiated Services Code Point): Standardized identification method for data used in layer 3 QoS prioritization
Dante Network Audio Encryption
Audio is encrypted with the Advanced Encryption Standard (AES-256), as specified by the US Government National Institute of Standards and Technology (NIST) publication FIPS-197.

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To activate encryption:
1. Open the Settings menu and select Encryption. 2. Click Enable Encryption.
Important for encryption to work:
· Encryption must be universally enabled or disabled on all connected Shure devices. · AES67 must be disabled in Dante Controller to turn encryption on or off.

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Networking

Networking Best Practices
Use the following best practices when setting up a network to ensure reliable communication:
· Always use a "star" network topology by connecting each component directly to the switch or router. · Connect all Shure networked devices to the same network and set to the same subnet. This applies to all devices that
audio signals must be routed between (managed through Dante Controller). It is also required in order to open the web
application for a device. · Devices on separate networks require an audio processor or conferencing software to carry audio between them. · Use only 1 DHCP server per network. Disable DHCP addressing on additional servers. · Power on the switch and DHCP server prior to MXCW equipment. · To expand the network, use multiple Ethernet switches in a star topology. · All devices must be at the same firmware revision level.

Device IP Settings

Configure IP
Sets IP mode of the selected network interface:
Auto (DHCP): For automatic assignment of IP addresses. Manual (Static): For Static IP addresses.

IP Settings
View and edit the IP Address, Subnet Mask, and Gateway for each network interface.

MAC Address
The network interface's unique identification.

Configuring IP Settings
IP configurations are managed through the web application or the access point LCD screen. By default, they are set to Auto matic (DHCP) mode. DHCP mode enables the devices to accept IP settings from a DHCP server, or automatically fall back to Link-Local settings when no DHCP is available. IP addresses may also be manually set.
To configure the IP properties in the web application:

1. Open the web application. 2. Go to Settings and select Network. 3. Select Automatic or Manual. If Automatic is used, addresses will be automatically assigned. See Manually Assigning
Static IP Address for Manual setup.

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Manually Assigning Static IP Address
To manually assign IP addresses:
1. Open the web application. 2. Go to the Settings tab and select Network. 3. Select Manual as the IP configuration. 4. Enter the IP address, Subnet mask, and Gateway address. 5. Click Apply when finished.

Setting Latency
Latency is the amount of time for a signal to travel across the system to the outputs of a device. To account for variances in la tency time between devices and channels, Dante has a predetermined selection of latency settings. When the same setting is selected, it ensures that all Dante devices on the network are in sync. These latency values should be used as a starting point. To determine the exact latency to use for your setup, deploy the set up, send Dante audio between your devices, and measure the actual latency in your system using Audinate's Dante Controller software. Then round up to the nearest latency setting available, and use that one.
Use Audinate's Dante Controller software to change latency settings.

Latency Recommendations
Latency Setting 0.25 ms 0.5 ms (default) 1 ms 2 ms

Maximum Number of Switches 3 5 10 10+

Using the Web Application with a Wireless Connection
When operating the web application with a wireless connection, it's important to set up the wireless router properly for best per formance. The system employs several standardbased protocols that rely on multicast. The wireless connection treats broad cast and multicast packets differently than general packets for backward compatibility reasons. In some cases, the wireless router will limit the multicast packet transmission rate to a value that is too slow for web application to properly operate. Wireless routers typically support 802.11b, 802.11a/g, and/or 802.11n standards. By default, many wireless routers are config ured to allow older 802.11b devices to operate over the network. In this configuration, these routers will automatically limit the multicast data rates (or sometimes referred to as `basic rate', or `management rate') to 12Mbps.
Note: A wireless connection can only be used for the control software. Network audio cannot be transmitted over a wireless connection.
Tip: For larger wireless microphone configurations, it's recommended to increase the multicast transmission rate to provide adequate bandwidth.
Important: For best performance, use a wireless router that does not limit the multicast rate to 1-2 Mbps.
Shure recommends the following wireless router brands:
· Cisco · Linksys · Apple

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IP Ports and Protocols
Shure Control

Port

TCP/UDP Protocol

Description

tcp

udp

80*

tcp

443

tcp

161

tcp

162

tcp

2202

tcp

5353

udp

5568

udp

8023

tcp

8180

tcp

8427

udp

64000 tcp

FTP

Required for firmware updates (otherwise closed)

SSH

Secure Shell Interface

Telnet

Not supported

DHCP

Dynamic Host Configuration Protocol

HTTP

Required to launch embedded web server

HTTPS

Not supported

SNMP

Not supported

SNMP

Not supported

ASCII mDNS SDT

Required for 3rd party control strings Required for device discovery Required for inter-device communication

Telnet

Debug console interface

HTML Multcast SLP

Required for web application Required for inter-device communication

Telnet

Required for Shure firmware update

Dante Audio & Controller

Port

TCP/UDP

162

udp

[319-320]* udp

2203

udp

4321, udp
14336-14600

[4440, 4444, udp
4455]*

5353

udp

Protocol SNMP PTP Custom Dante
Dante mDNS

Description Used by Dante Dante clocking Required for packet bridge Dante audio
Dante audio routing Used by Dante

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Factory De fault Closed Closed Closed Open Open Closed Closed Closed Open Open Open Closed Open Open Open
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Port

TCP/UDP

[8700-8706, udp
8800]*

8751

udp

16000-65536 udp

Protocol Dante Dante Dante

Description Dante Control and Monitoring Dante Controller Used by Dante

*These ports must be open on the PC or control system to access the device through a firewall. These protocols require multicast. Ensure multicast has been correctly configured for your network.

AES67
AES67 is a networked audio standard that enables communication between hardware components which use different IP au dio technologies. This Shure device supports AES67 for increased compatibility within networked systems for live sound, inte grated installations, and broadcast applications.
The following information is critical when transmitting or receiving AES67 signals:

· Update Dante Controller software to the newest available version to ensure the AES67 configuration tab appears. · Before turning encryption on or off in the Shure device's web application, you must disable AES67 in Dante Controller. · AES67 cannot operate when the transmit and receive devices both support Dante.

Shure Device Supports:

Device 2 Supports:

AES67 Compatibility

Dante and AES67

No. Must use Dante.

Dante and AES67

AES67 without Dante. Any other au Yes
dio networking protocol is acceptable.

Separate Dante and AES67 flows can operate simultaneously. The total number of flows is determined by the maximum flow limit of the device.

Sending Audio from a Shure Device
All AES67 configuration is managed in Dante Controller software. For more information, refer to the Dante Controller user guide.
1. Open the Shure transmitting device in Dante Controller. 2. Enable AES67. 3. Reboot the Shure device. 4. Create AES67 flows according to the instructions in the Dante Controller user guide.

Receiving Audio from a Device Using a Different Audio Network Protocol
Third-party devices: When the hardware supports SAP, flows are identified in the routing software that the device uses. Oth erwise, to receive an AES67 flow, the AES67 session ID and IP address are required.
Shure devices: The transmitting device must support SAP. In Dante Controller, a transmit device (appears as an IP address) can be routed like any other Dante device.

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System Maintenance and Troubleshooting

Troubleshooting

Basic System Check
Check your system for the following basic hardware and connections:
· Devices are receiving power and are turned on · Cables are connected · Devices are on the same network

Wireless Interference

Select more wireless chan If any wireless channels are deselected, add them back to the wireless scan in the web ap

nels

plication: Wireless > Selectwirelesschannels.

Adjust RF power

· Lower the RF power in the web application: Wireless > RFpower. · This improves signal-to-noise ratio but does not eliminate the interference. Go to the
web applicaton: Wireless > RFpower.

Relocate the MXCW ac cess point

Move the access point to another point in the room. See Installation for more details.

Resetting Devices
Shure devices are designed to work together right out of the box. Prior to a new installation, or during troubleshooting, it may be useful to reset devices to ensure system compatibility.
The system provides 2 reset levels to choose from:
· Network reset: Clears only network settings and provides a fresh network connection. · System reset: Clears all device and system settings to reset the device to default factory settings.

From the Hardware
Access Point

Press and hold the recessed reset button.
· Network reset: Press and hold for 5 seconds to reset any network settings and refresh network connection.
· System reset: Press and hold for 10 seconds to reset the device to default factory set tings.
See Access Point Transceiver (MXCWAPT) for more details on LED behaviors during a reset.

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Conference Units

1. Access the technician menu by tapping the gear icon. While at the top of the set tings page, hold down the volume control knobs and tap the right side of the screen.
2. Go to the information screen and tap Factory reset.

Networked Charging Sta tion

Press and hold the recessed reset button.
· Network reset: Press and hold for 4 seconds to reset any network settings and refresh network connection.
· System reset: Press and hold for 8 seconds to reset the device to default factory set tings.

From the Software

Access Point Conference Units

Go to ry defaults.

Settings > Devicereset. Select Reboot device or Restore facto

Go to Devices and select a device. From the device properties panel, open

more options and select Factoryreset.

Networked Charging Sta tion

Go to ry defaults.

Settings > Devicereset. Select Reboot device or Restore facto

Export Log Files
Log files provide important device and network activity information. Go to log files to Shure Systems Support for troubleshooting.

Settings and click Download APT logs to send the

Firmware
Firmware Updates
Firmware is embedded software in each component that controls functionality. Periodically, new versions of firmware are devel oped to incorporate additional features and enhancements. You can install firmware using Shure Update Utility.
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Download Shure Update Utility at shure.com.
Update Firmware for Conference Units
1. Upload MXCWAPT and MXCW640 firmware updates to the MXCWAPT using the Shure Update Utility tool. 2. Go to the web application > Settings > Firmware. 3. Select the desired conference units.
Note: A minimum of 20 minutes of battery charge is required for firmware updates.
4. Click Update.
Firmware Versioning
When updating firmware, update all hardware to the same firmware version to ensure consistent operation. The firmware of all devices has the form of MAJOR.MINOR.PATCH (e.g., 1.2.14). At a minimum, all devices on the network, must have the same MAJOR and MINOR firmware version numbers (e.g., 1.2.x).

Using a Third-Party Control System
The access point and networked charging station connect to external control systems such as AMX or Crestron via the Ether net. These devices receive logic commands over the network. Many parameters controlled through the web application can be controlled through a third party control system, using the appropriate command string. Use only one controller per system to avoid messaging conflicts. For a comprehensive list of command strings, visit pubs.shure.com.
· Connection: Ethernet (TCP/IP; select "Client" in the AMX/Crestron program) · Port: 2202

Specifications

System
Latency
Microphone Input to Speaker/Headphone Output

Microphone Input to Analog Output

Analog Input to Speaker/Headphone Output

Frequency Response
Headphone Output
Speaker Output

100 Hz -20 kHz (+0.5 dB/-3 dB) 220 Hz Hz -15 kHz (±10 dB)

Total Harmonic Distortion
Headphone Output

0.06%, typical

Speaker Output

1%, typical

16 ms 9.2 ms 7.7 ms
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Dynamic Range
Headphone Output
Speaker Output (unweighted), typical
Digital Signal Processing
24-bit , 48 kHz

100 dB (A-weighted), 97 dB (Unweighted), typical 94 dB (A-weighted), 91 dB (Unweighted), typical

Audio Polarity
Positive pressure on MXCW640 microphone diaphragm produces positive voltage on pin 2 of MXCWAPT XLR output

Working Range
8 m (Low), 15 m (Medium), 30 m (High), 45 m (Maximum )

Security
AES Encryption (Dante and 802.11 a, g)

MXCWAPT

Analog Input
Maximum Input Level
Line Aux
Frequency Response
Line Aux
Total Harmonic Distortion
Line Aux
Dynamic Range
Line Aux
Preamplifier Equivalent Input Noise (EIN)
Line Aux
Input Impedance
Line

24.9 dBV 10.3 dBV
22 Hz Hz -20 kHz (+0.5 dB/-3 dB) 22 Hz Hz -20 kHz (+0.5 dB/-3 dB)
0.03%, typical 0.02%, typical
115 dB (A-weighted), 113 dB (Unweighted), typical 112 dB (A-weighted), 110 dB (Unweighted), typical
-92 dBV (A-weighted), typical -104 dBV (A-weighted), typical
10 k

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Aux
Configuration
Balanced
Type
3-pin femal XLR
Pin Assignments
Standard XLR Pinout
1=ground, 2=audio +, 3=audio -
GND Lift
Left
Right

12 k
Pin 1=GND Connected Pin 1=GND Disconnected

Analog Output
Maximum Output Level
4.3 dBV

Frequency Response
1 Hz - 20 kHz (+0.5 dB/-3 dB

Total Harmonic Distortion
0.01%, typical

Dynamic Range
100 dB (A-weighted), 97 dB (Unweighted), typical

Load Impedance
>600 , typical

Type
3-pin male XLR

Pin Assignments
Standard XLR Pinout
1=ground, 2=audio +, 3=audio -

GND Lift
Left
Right

Pin 1=GND Connected Pin 1=GND Disconnected

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RF
WLAN Standard
IEEE 802.11 a, g
Frequency Bands
2.4 GHz ISM , 5 GHz UNII
Sensitivity
-80 dBm at 10% PER
Output Power
1 mW (Low), 5 mW (Medium), 13 mW (High), 25 mW (Maximum )
Antenna Type
Proprietary Internal Bi-level Dual-band (PIFA), patent pending
Power
Supply Type
Power over Ethernet (PoE) 802.2 af, Class 0 PD
Supply Voltage
37-57 V
Power Consumption
12 .95 W maximum , 6.5 W typical
Network
Interface
Gigabit Ethernet , Dante digital audio
Link Speed
10/100/1000Mbps
Network Addressing Capability
DHCP or Manual IP address
Cable Length
100 m maximum
Cable Type
Cat 5e or higher
Connector Type
RJ45

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Display
Type
Monochrome FFSTN LCD
Display Size
1.84 x .074 in. (46.7 x 18.8 mm)
Display Resolution
152 x 78 (78 ppi)
Mechanical
Dimensions
47.8 x 242.5 x 241.8 mm (1.88 x 9.55 x 9.52 in.)
Weight
1.15 kg
Housing
Molded Plastic , Die-casted Aluminum
Mounting Type
Ceiling bracket or wall
Environmental
Operating Temperature Range
-7 (19.4) to 49 (120.2)
Storage Temperature
-29 (-20.2) to 60 (140)
Relative Humidity
<95%
MXCW640
Microphone Input
Nominal Input Level
-60 dBV
Maximum Input Level
-1.5 dBV
Frequency Response
20 Hz - 20 kHz (+0.5 dB/-3 dB)

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Total Harmonic Distortion
0.04% , typical
Dynamic Range
112 dB A-weighted, 110 dB Unweighted, typical
Preamplifier Equivalent Input Noise (EIN)
-117 dBV A-weighted, typical
Input Impedance
26 k
Configuration
Unbalanced
Type
Multipin Female Gooseneck Socket
Pin Assignments
Proprietary Shure Pinout
Remote Caller Input
Maximum Input Level
1.6 dBV
Frequency Response
30 Hz - 20 kHz (+0.5 dB/-3 dB
Total Harmonic Distortion
0.07%, typical
Dynamic Range
95 dB A-weighted , 93 dB Unweighted, typical
Preamplifier Equivalent Input Noise (EIN)
-106 dBV A-weighted, typical
Input Impedance
3.5
Configuration
Unbalanced
Type
TRRS 3.5 mm female socket

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Pin Assignments
CTIA/AHJ Standard Pinout
Tip= Left side earpiece, Ring 1= Right side earpiece, Ring2= Ground, Sleeve= Microphone
Headset Microphone Input
Maximum Input Level
-5.5 dBV
Frequency Response
20 Hz - 20 kHz (+0.5 dB/-3 dB
Total Harmonic Distortion
0.07%, typical
Dynamic Range
94 dB A-weighted, 92 dB Unweighted, typical
Input Impedance
2.2 k
Configuration
Unbalanced
Type
TRRS 3.5 mm female socket
Pin Assignments
CTIA/AHJ Standard Pinout
Tip= Left side earpiece, Ring 1= Right side earpiece, Ring2= Ground, Sleeve= Microphone
Speaker Output
Nominal Output Level
72 dB SPL at 0.5 m
Maximum Output Level
89 dB SPL at 0.5 m
Frequency Response
220 Hz - 15 kHz (±10 dB)
Total Harmonic Distortion
1%, typical
Dynamic Range
94 dB A-weighted, 91 dB Unweighted, typical

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Headphone Output
Maximum Output Level
2.1 dBV
Frequency Response
100 Hz - 20 kHz (+0.5 dB/-3 dB)
Total Harmonic Distortion
0.04%, typical
Dynamic Range
101 dB A-weighted, 99 dB Unweighted, typical
Load Impedance
>8 , typical
Configuration
Dual mono
Type
TRRS 3.5 mm female socket
Pin Assignments
CTIA/AHJ Standard Pinout
Tip= Left side earpiece, Ring 1= Right side earpiece, Ring2= Ground, Sleeve= Microphone
Remote Caller Output
Maximum Output Level
-29.1 dBV
Frequency Response
4 Hz - 20 kHz (+0.5 dB/-3 dB)
Total Harmonic Distortion
0.07%, typical
Dynamic Range
87 dB A-weighted, 77 dB Unweighted , typical
Output Impedance
2 k
Type
TRRS 3.5 mm female socket
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Pin Assignments
CTIA/AHJ Standard Pinout
Tip= Left side earpiece, Ring 1= Right side earpiece, Ring2= Ground, Sleeve= Microphone
RF
WLAN Standard
IEEE 802.11 a, g
Frequency Bands
2.4 GHz ISM, 5 GHz UNII
Sensitivity
-75 dBm at 10% PER
Output Power
1 mW (Low), 3 mW (Medium), 6 mW (High), 10 mW (Maximum )
Antenna Type
Proprietary Internal Bi-level Dual-band (PIFA), patent pending
NFC
Carrier Frequency Range
13.56 MHz
Transmission Protocols
ISO/IEC 14443
Antenna Type
Internal NFC Loop Antenna
Power
Battery Type
Shure SB930 , Lithium-Ion
Battery Connector
Proprietary blade
Battery Voltage
3 - 4.2 V
Nominal Capacity
35 Wh
Power Consumption
3 W, typical

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Operating Time
> 11 hours, typical
Charge Time
6 hours : 30 minutes
8 hours

typical when powered off typical when powered on

USB
Input Voltage Range
4.5 - 5.25 V
Power Consumption
10 W maximum
Recommended Cable
28 AWG/1 P + 22 AWG/2 C, <1.5 m
Display
Type
Color TFT LCD with Capacitive Touchscreen
Display Size
4.3 in. (109.2 mm)
Display Resolution
480 x 272 (128 ppi)
Mechanical
Dimensions
70.2 x 148 x 257.5 mm (2.8 x 5.8 x 10.1 in.)
Weight
1.21 kg with battery , 1.025 kg without battery
Housing
Molded Plastic , Die-casted Aluminum
Mounting Type
M4 hexagon bolt
Temperature Range
Operating Temperature Range
0 °C (-32 °F) to 35 °C (95 °F)

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Charging Temperature Range
0 °C (32 °F) to 33 °C (91.4 °F)

Storage Temperature Range
-20 °C (4 °F) to 50 °C (122 °F)

Relative Humidity
>95%

MXCWNCS
Battery Type
Shure SB930 Rechargeable Li-Ion

Battery Connector
Proprietary blade

Charge Time
50% = 1.5 hours ; 100% = 4 hours

Charge Current
3.6 A

Power Requirements

Input

100 to 240 V AC , 50/60 Hz , 2 A maximum

Output

4.2 V DC maximum , 160W maximum

Network Connections
RJ45 (Ethernet)

Other Connections
IEC (power)

Network Addressing Capability
DHCP or Manual IP address

Network Interface
10/100 Mbps Ethernet

Cable Length
100 m maximum

Cable Requirements
Cat 5e or higher

Housing
Molded Plastic , steel

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Mounting Type
Tabletop , rack , or wall
Dimensions
72.4 mm x 438.9 mm x 193.5 mm (2.9 in. x 17.3 in. x 7.6 in.)
Weight
2825 g
Operating Temperature Range
-20 °C (-4 °F) to 35 °C (95 °F)
Discharging Temperature Range
-20 °C (-4 °F) to 35 °C (95 °F)
Charging Temperature Range
0 °C (32 °F) to 35 °C (95 °F)
Storage Temperature Range
-29 °C (20.2 °F) to 60 °C (140 °F)
Relative Humidity
<95%
SB930
SB930 Battery Type
Rechargeable Li-Ion
Nominal Voltage
3.6 V
Output Voltage
3.0 V to4.2 V
Nominal Capacity
35 Wh
Charge Voltage
4.2 V
Charge Current
3.6 A
Dimensions
31 mm x 65 mm x 101.5 mm (1.2 in. x 2.56 in. x 4 in.), H x W x D

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Weight
184 g
Housing
Molded Plastic
Discharging Temperature Range
-20 °C (- 4 °F) to 60 °C (140 °F)
Charging Temperature Range
0 °C (32 °F) to 45 °C (113 °F)
Storage Temperature Range
-20 °C (- 4 °F) to 50 °C (122 °F)
Relative Humidity
<95%

Shure Incorporated

Accessories

Mini-shotgun gooseneck microphone for MXC and MXCW Cardioid gooseneck microphone for MXC and MXCW Dualflex, cardioid gooseneck microphone for MXC and MXCW Cardioid gooseneck microphone for MXC and MXCW Dualflex, cardioid gooseneck microphone for MXC and MXCW Cardioid gooseneck microphone for MXC and MXCW Dualflex, cardioid gooseneck microphone for MXC and MXCW

MXC406/MS MXC416/C MXC416DF/C MXC420/C MXC420DF/C MXC425/C MXC425DF/C

Optional Accessories

Dual-Card for MXC, MXCW, and DCS; Quantity 10

MXCDUALCARD-10PK

Chairman button set for MXCW640; Includes 1 of each: All Delegates Off, Mute All, MXCW-ACC-CM
Next On

A and B buttons for MXCW640; Quantity 10 each

MXCW-ACC-A/B

Mute button for MXCW640; Quantity 10

MXCW-ACC-M

Reply button for MXCW640; Quantity 10

MXCW-ACC-RPY

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Access Point Model Variations

Region United States North America Japan Israel World-wide

Model MXCWAPT-A MXCWAPT-B MXCWAPT-JP MXCWAPT-IL MXCWAPT-W

Networked Charging Station Model Variations
All include power cable unless otherwise noted.

Region

Model

United States

MXCWNCS-US

Argentina

MXCWNCS-AR

Brazil

MXCWNCS-BR

Europe

MXCWNCS-E

United Kingdom

MXCWNCS-UK

Japan

MXCWNCS-J

China

MXCWNCS-CHN

Korea

MXCWNCS-K

Taiwan

MXCWNCS-TW

Australia

MXCWNCS-AZ

India

MXCWNCS-IN

Important Product Information
Safety Information
IMPORTANT SAFETY INSTRUCTIONS
1. READ these instructions. 2. KEEP these instructions. 3. HEED all warnings. 4. FOLLOW all instructions. 5. DO NOT use this apparatus near water.

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6. CLEAN ONLY with dry cloth. 7. DO NOT block any ventilation openings. Allow sufficient distances for adequate ventilation and install in accordance
with the manufacturer's instructions. 8. DO NOT install near any heat sources such as open flames, radiators, heat registers, stoves, or other apparatus (in
cluding amplifiers) that produce heat. Do not place any open flame sources on the product. 9. DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replace ment of the obsolete outlet. 10. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11. ONLY USE attachments/accessories specified by the manufacturer. 12. USE only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. UNPLUG this apparatus during lightning storms or when unused for long periods of time. 14. REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 15. DO NOT expose the apparatus to dripping and splashing. DO NOT put objects filled with liquids, such as vases, on the apparatus. 16. The MAINS plug or an appliance coupler shall remain readily operable. 17. The airborne noise of the Apparatus does not exceed 70dB (A). 18. Apparatus with CLASS I construction shall be connected to a MAINS socket outlet with a protective earthing connec tion. 19. To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. 20. Do not attempt to modify this product. Doing so could result in personal injury and/or product failure. 21. Operate this product within its specified operating temperature range.
This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit. This symbol indicates that there are important operating and maintenance instructions in the literature accom panying this unit.
WARNING: Voltages in this equipment are hazardous to life. No userserviceable parts inside. Refer all servicing to qualified service personnel. The safety cer tifications do not apply when the operating voltage is changed from the factory setting.
SAFETY PRECAUTIONS
The possible results of incorrect use are marked by one of the two symbols--"WARNING" and "CAUTION"--depending on the imminence of the danger and the severity of the damage.
WARNING: Ignoring these warnings may cause severe injury or death as a result of incorrect operation.
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CAUTION: Ignoring these cautions may cause moderate injury or property damage as a result of incor rect operation.

WARNING
LISTENING TO AUDIO AT EXCESSIVE VOLUMES CAN CAUSE PERMANENT HEARING DAMAGE. USE AS LOW A VOL UME AS POSSIBLE. Over exposure to excessive sound levels can damage your ears resulting in permanent noise-induced hearing loss (NIHL). Please use the following guidelines established by the Occupational Safety Health Administration (OSHA) on maximum time exposure to sound pressure levels before hearing damage occurs.

90 dB SPL

95 dB SPL

100 dB SPL

105 dB SPL

at 8 hours

at 4 hours

at 2 hours

at 1 hour

110 dB SPL at ½ hour

115 dB SPL at 15 minutes

120 dB SPL Avoid or damage may occur

Note: Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC, INMETRO).
WARNING
· Battery packs may explode or release toxic materials. Risk of fire or burns. Do not open, crush, modify, disassemble, heat above 140°F (60°C), or incinerate.
· Follow instructions from manufacturer · Only use Shure charger to recharge Shure rechargeable batteries · WARNING: Danger of explosion if battery incorrectly replaced. Replace only with same or equivalent type. · Never put batteries in mouth. If swallowed, contact your physician or local poison control center · Do not short circuit; may cause burns or catch fire · Do not charge or use battery packs other than Shure rechargeable batteries · Dispose of battery packs properly. Check with local vendor for proper disposal of used battery packs. · Batteries (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like · Do not immerse the battery in liquid such as water, beverages, or other fluids. · Do not attach or insert battery with polarity reversed. · Keep away from small children. · Do not use abnormal batteries. · Pack the battery securely for transport.
Warning: Before charging, make sure the product is at room temperature, between 0 to 45°C (32 to 113°F).
1.
2.
3.
4.

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Information to the user
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa tion. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation between the equipment and the receiver. · Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help.
The equipment is intended to be used in professional audio applications.
Changes or modifications not expressly approved by Shure Incorporated could void your authority to operate this equipment. Note: This device is not intended to be connected directly to a public internet network.
This equipment is for indoor use only. Installation personnel: This product is designed for specific application and needs to be installed by qualified personnel with RF and related rule knowledge. The general user shall not attempt to install, or to change the settings.
Certifications
EMC conformance to Environment E2: Commercial and Light Industrial. Testing is based on the use of supplied and recommended cable types. The use of other than shielded (screened) cable types may degrade EMC performance.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. This device contains licenceexempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Develop ment Canada's licenceexempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device.
L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
1. L'appareil ne doit pas produire de brouillage;
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2. L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

5GHz W52 W53 W56 3

5,180 MHz

40 W52
44

5,200 MHz 5,220 MHz

5,240 MHz

5,260 MHz

56 W53
60

5,280 MHz 5,300 MHz

5,320 MHz

100

5,500 MHz

104

5,520 MHz

108

5,540 MHz

112

5,560 MHz

116

5,580 MHz

W56

120

5,600 MHz

124

5,620 MHz

128

5,640 MHz

132

5,660 MHz

136

5,680 MHz

140

5,700 MHz

W52 W53

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3. Shure http://www.shure.co.jp
2.4GHz DS-SS FH-SS 40m 2,400MHz 2,483.5MHz EAC Clarification: This product meets Russian compliance regulations as well as EAC marking requirements.
Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas dev idamente autorizados.
Environmentally friendly disposal
Old electrical appliances must not be disposed of together with the residual waste, but have to be disposed of separately. The disposal at the communal collecting point via private persons is for free. The owner of old appliances is responsible to bring the appliances to these collecting points or to similar collection points. With this little personal effort, you contribute to recycle valu able raw materials and the treatment of toxic substances.
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Shure Incorporated Hereby, Shure Incorporated declares that the radio equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.shure.com/europe/compliance Authorized European representative: Shure Europe GmbH Headquarters Europe, Middle East & Africa Department: EMEA Approval Jakob-Dieffenbacher-Str. 12 75031 Eppingen, Germany Phone: +49-7262-92 49 0 Fax: +49-7262-92 49 11 4 Email: EMEAsupport@shure.de
Note: See the label located on the bottom side of the charger enclosure for the FCC marking, the CE marking, the RCM marking, and the electrical ratings.
Trademarks
Audinate®, the Audinate logo and Dante are trademarks of Audinate Pty Ltd.
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References

RealObjects PDFreactor(R) 10.0.10722.2, Serial No: 4363, Licensed for: Shure Incorporated RealObjects PDFreactor(R) 10.0.10722.2, Serial No: 4363, Licensed for: Shure Incorporated