SEHMUA 4G LTE Pan Tilt Security Camera S40 User Manual

Catalog

• I. Product Introduction
• II. Setup App
• III. APP Function
• IV. Mounting the Camera
• V. FAQS
• VI. Notification of Compliance

Very Important Tips

1. If you need to install or replace the TF card, please make sure to insert it while the camera is turned off.
2. This camera has a built-in SIM card, so there is no need to insert an additional SIM card (Not supported with your own SIM card).
3. If you need to change to another SD card, you must replace it only when the camera is powered off. Then restart the camera and add it with the App.
4. Please charge your camera before setting up. It usually takes 10-13 hours to fully charge. Then install the solar panel to the location with direct sunlight. The solar panel needs at least 3 hours of direct sunlight per day to charge the camera, and the more the better.
5. To avoid PIR false alarms, we recommend installing the camera to keep the camera's lens away from lamplight, grass, or tree leaves.

Contact Us: Service Email: support@sehmua.com

I. Product Introduction

The camera features the following components:

• Solar panel: A panel designed to capture sunlight for charging.
• Antenna: External antennas for 4G signal transmission and reception.
• Universal bracket: An adjustable mount for positioning the camera.
• Quick installation metal base: A metal plate for secure wall mounting.
• Infrared&White LED: Lights for illumination in low-light conditions, providing both infrared and white light.
• Lens: The optical component for capturing video.
• Microphone: For audio input.
• Photosensitive: A light sensor to detect ambient light levels.
• PIR: Passive Infrared sensor for motion detection.
• Reset button: A recessed button to reset the device to factory settings.
• TF card slot: For inserting a Micro SD card for local storage.
• USB charge port: Port for charging the camera using a USB cable.
• Power OFF/ON switch: A physical switch to control the camera's power state.
• Silicon flap: A protective cover for the ports.

II. Setup App

Power the Camera

Charge the camera for approximately 10-13 hours using the provided USB cable. The LED indicator will be red while charging and turn off or green when fully charged. The App will display the battery status.

Storage Options

Videos can be stored on a Micro SD card or via cloud storage.

• Option 1: SD Card. Install a Micro SD card (8GB-128GB, Class 10 or higher) after the camera is powered off.
• Option 2: Cloud Storage. A 30-day free trial of cloud storage is available for new users.

1. Download and Install App

Option 1: Scan the QR code below to download the UBox App.

[QR Code for UBox App Download]

Option 2: Search for "UBox" in the Google Play Store (Android) or App Store (iOS) and download it.

Important Note: Please confirm the UBox App icon [UBox App Icon] before downloading to ensure successful camera addition.

2. Register an account

1. Register an account using your Email address. It is recommended to verify your account via email to facilitate password retrieval.
2. Set a password for your account (8-32 digits and alphabet) and keep a record of it.

Important Notes:

• During app download and setup, please click "Allow" or "Agree" for permissions such as Camera, Location, Storage, Microphone, Notifications, and Wireless Data. This ensures the app can access necessary functions and settings.
• Allow "UBox" to use mobile cellular data and wireless network to ensure proper 4G camera functionality.
• Allow "UBox" to access phone location and push messages to receive motion detection alerts.

[Screenshot showing mobile phone settings for Wireless Data, allowing cellular data usage]

[Screenshot showing mobile phone settings for Notifications, enabling alerts]

3. Adding the camera to App

Step 1. Power on the camera. Note: The camera has a built-in SIM card; no additional SIM card is needed. Turn on the camera and wait for about one minute. A steady blue indicator light signifies successful SIM card recognition.

[Image showing the camera's power switch labeled OFF/ON and a Power ON indicator]

Step 2. Open the "UBox" APP, tap "Add a Device" or "+", then select "Set up 4G device".

[Sequence of app screenshots: 1. Device list with "Add a Device" button. 2. Setup screen with "Setup 4G Device" option. 3. Discover Devices screen with instructions for powering on and waiting for blue light.]

Step 3. When the camera's indicator light is steady blue, tick the checkbox, click "Next", and then use your mobile phone to scan the QR code displayed on the camera. Wait for the App to connect. If connection fails, refer to the FAQs on page 10.

Step 4.

After successfully connecting the device, choose or modify the device name. Then, select the area where the device is located. You must select an area to connect the camera to the App.

[Sequence of app screenshots: 1. Scan QR code screen. 2. Connecting to device progress screen. 3. Add device screen with name and location fields, and a "Finish" button.]

[Screenshot of the "Device list" showing a connected camera labeled "Online"]

Congratulations! The camera is successfully connected. You can now watch the live video on your phone anytime and anywhere.

III. APP Function

Battery charging sign

The indicator light is green when the camera is exposed to sunlight or charged via USB. It turns grey during night or when fully charged.

Tips: If the battery sign is inaccurate, remove and reinstall the solar panel.

A low power indicator means the camera needs manual charging via USB.

Number of users

Tips: When inviting a second user:

1. You can assign different permissions to users.
2. Permissions can be customized as desired.
3. Shared users cannot change administrator passwords and are limited to defined permission configurations.

4G LTE signal strength

Ensure your camera has a full bar of 4G LTE signal for a smooth live view experience.

App Interface Functions

[Screenshot of the app's live view screen with various icons labeled]

• PTZ: Tap to control camera rotation and zoom for wider views and detailed inspection.
• Setting: Tap to access device settings.
• Spotlight icon (?): Tap to turn on the spotlight for color video clips during motion detection. Tapping again switches to infrared LEDs for black and white night vision.
• Full screen icon: Tap to switch to full-screen video playback.
• Cloud storage: Tap to switch between playback videos saved in cloud storage or micro SD card.
• Manual Recording: Tap to manually start recording.
• Two-way Talk: Tap to speak to visitors.
• Screenshot: Tap to capture a still image, which is saved to your phone's album.
• Voice: Tap to mute or unmute the camera's audio.
• Calendar icon: Tap to check videos from previous dates.

IV. Mounting the Camera

1. How to Install Camera

① Mount the Camera to Wall

[Diagram showing the separation of the camera from its metal base, fixing the metal base to a wall with screws, and then attaching the camera to the base.]

Step 1. Separate the camera and metal base.

Step 2. Fix the metal base on the wall with 4 screws. The recommended distance from the camera to the ground is 8-9 feet.

Step 3. Fix the camera onto the metal base with 2 screws.

② Mount the Camera to Tree

[Diagram showing a strap being fed through the metal base and wrapped around a tree trunk.]

Step 1. Using the strap, thread it through the holes on both sides of the metal base and fix it.

Step 2. Wrap the strap around the tree and fasten it.

③ Mount Solar Panels to Camera

[Diagrams showing the installation of the bracket on the solar panel, attaching the solar panel to the camera, and connecting the power cable.]

Step 1. Install the bracket on the solar panel.

Step 2. Install the solar panel onto the camera and fix it.

Step 3. Insert the power cable of the solar panel into the camera, and then secure the cable with a line buckle as shown in the figure.

④ Mount Solar Panel to Walls/Trees

[Diagrams illustrating the process of mounting the solar panel bracket to a surface and connecting it to the solar panel.]

Step 1. Remove the bracket bottom plate from the solar panel.

Step 2. Install and fix the bracket bottom plate to an appropriate position on walls, trees, or other places with direct sunlight.

Step 3. Install the bracket to the solar panel and fix it.

Step 4. Connect the solar panel bracket to the bracket bottom plate, and fix it. Then, insert the power cable of the solar panel into the camera, and fix the cable with a line buckle.

2. Recommended height to install the camera

We suggest installing the camera at about 9ft. You may adjust the camera angle physically according to the live video on your phone so that the camera can focus on your motion area to get more accurate motion alerts.

[Diagram illustrating recommended installation height (9ft) and PIR sensitivity range (30ft)]

3. If your camera gets numerous motion alerts unexpectedly

1. Adjust your camera installation angle slightly downwards to focus on the motion area.
2. Change your PIR sensitivity to Low via (Live Video -> Device Setting -> Activity detection).
3. Suggest installing the camera away from grasses or tree leaves, and select the motion alerts area (Live Video -> Device setting -> Activity detection -> Alarm area).

[Diagram showing adjusted camera angle and PIR Sensitivity (Low) at 8ft]

V. FAQS

1. The app is unable to successfully connect to the camera.

1. Ensure the location has a strong 4G mobile network.
2. Check if your data plan has run out. Top up your data if necessary.
3. Check the camera's battery level. The camera can be restarted after charging for one hour.
4. After powering on, wait about 1 minute for the confirmation light to stay continuously blue. Then, follow the steps on page 4 to connect the camera to the network.

If problems persist, please contact customer service: support@sehmua.com

2. The camera is still offline after topping up the SIM card.

After topping up, activate the device manually (turn off, then on) or wait for 1 hour for automatic activation. If the device remains offline, contact customer service: support@sehmua.com

Notes: Alerts are given when remaining data is 200M.

3. The camera goes offline suddenly.

1. Step 1: Check remaining data on the SIM card via "setting" or "traffic query" and top up if needed.
2. Step 2: Check the camera's power. Charge the device for an hour and check if it's online.
3. Step 3: Check the 4G network signal. If installed in a closed space, test elsewhere.

If the above methods do not resolve the issue, please contact customer service: support@sehmua.com

4. How to reset camera

Press and hold the reset button for 5 seconds. Release when you hear "system reset". After resetting, follow all steps to add the camera again (Refer to page 4).

[Image showing the reset button on the camera]

5. How to add a new family

Follow these steps: Click the [home icon] → "Add location" → input family name → click "next step" → input required information → click "finish" to save.

Note: Please select the correct "Country/Region" for smooth connection and proper notifications.

6. How to share your camera

1. Click the [Share icon] from the "Device list" page and choose "Share".
2. Click "Share" and input the email address of the person you want to invite.

Note: Invited users must register a UBox account with their email before they can start sharing. They then need to accept the sharing invitation via their UBox APP (bottom right "Me" → "My friends").

7. How to turn off notification

This icon ? indicates whether notifications are on. Click the bell icon to turn them off. You will not receive any notifications.

Note: Turning off notifications here from the "Device list" page does not stop motion-triggered events from recording to the Cloud or SD card.

[Sequence of app screenshots showing the "Device list" and the notification bell icon.]

8. The steps of topping up SIM card

[Sequence of app screenshots showing navigation to "Basic settings" → "4G data service" → "Traffic recharge" and a QR code for recharge.]

9. Indicator light of 4G camera

For further assistance, please contact customer support: support@sehmua.com

10. Alarm notice of activity is too frequent or miss some notices?

1. Adjust the sensitivity of activity detection (Live Video -> Device settings -> Activity detection) to High, Medium, or Low as needed.
2. Check if other objects trigger the PIR sensor incorrectly (e.g., air conditioner unit, leaves, passing cars, pedestrians). Adjust the mount angle to reduce false alarms.
3. Set an alarm area to reduce false alarms (Live Video -> Device settings -> Activity detection -> Alarm area -> select alarm area [yellow square]).

VI. Notification of Compliance

FCC Compliance Statement

FCC WARNING:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC RADIATION EXPOSURE STATEMENT:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with the minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. FCC ID: 2AWT7-RBX-S40

CE CE Simplified EU Declaration of Conformity

This device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.

Correct Disposal of This Product

This symbol ♻️ means the product must not be discarded as household waste and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling help protect natural resources, human health, and the environment. For more information on the disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

Troubleshooting and Advanced Functions

11. What to do if the image is blurry?

1. Switch the image mode to "HD" (real-time video -> click "SD" and switch to "HD" resolution in the upper left corner).
2. Confirm if the lens protective film has been removed.
3. Check if there is any dirt or stains on the lens.

Note: The camera's default resolution is standard definition (SD). To change settings, navigate to the APP "Me" -> Common settings -> Default resolution. Watching videos in HD resolution requires more data traffic.

12. What to do if there are no video recordings after subscribing to cloud storage?

1. Confirm that the cloud storage subscription is successful.
2. Confirm that the cloud storage recording switch is turned on (real-time video -> Device settings -> Cloud video). If cloud storage is not subscribed, only the "SD Video" switch will be visible.

13. What to do if you can not see any video recordings?

1. Click on the "Cloud/TF" menu in the bottom right corner of the real-time video page to check for video recordings.
2. Confirm if the cloud storage recording is enabled.
3. Check if the SD card is installed correctly and formatted as FAT32.

[Screenshot showing the "Cloud/TF" menu and resolution options]

14. How to turn off the light in night vision mode?

Click on the light bulb icon ? on the real-time video page and switch to the "no light" mode (show red circle ?).

Note: By default, the light bulb turns on when the camera enters night mode. Turning it off will result in black and white images only.

[Screenshots showing the live view with and without the spotlight active]

If you need further assistance, please contact customer support: support@sehmua.com