Troy-Bilt TB22 / TB252S 2-Cycle Trimmers Operator's Manual

Service

DO NOT RETURN THIS UNIT TO THE RETAILER. PROOF OF PURCHASE WILL BE REQUIRED FOR WARRANTY SERVICE.

For assistance regarding the assembly, operation or maintenance of the unit, please call 1-800-828-5500 (in the United States) or 1-800-668-1238 (in Canada). Additional information can be found at www.troybilt.com (in the United States) or www.troybilt.ca (in Canada).

Warranty service is available through an authorized service center. To locate a service center in your area, please visit our website or call the number listed above. Service on this unit, both within and after the warranty period, should only be performed by an authorized and approved service center. When servicing, use only identical replacement parts.

NOTE: This operator's manual covers multiple models. Features may vary by model. Not all features in this manual are applicable to all models. The model depicted may differ from yours.

Safety

The purpose of safety symbols is to attract your attention to possible dangers. The safety symbols, and their explanations, deserve your careful attention and understanding. The safety warnings do not by themselves eliminate any danger. The instructions or warnings they give are not substitutes for proper accident prevention measures.

SYMBOLMEANING
! DANGERSignals an EXTREME hazard. Failure to obey a safety DANGER symbol WILL result in serious injury or death to yourself or to others.
! WARNINGSignals a SERIOUS hazard. Failure to obey a safety WARNING symbol CAN result in serious injury to yourself or to others.
! CAUTIONSignals a MODERATE hazard. Failure to obey a safety CAUTION symbol MAY result in property damage or injury to yourself or to others.
NOTEAdvises you of information or instructions vital to the operation or maintenance of the equipment.

SPARK ARRESTOR NOTE

NOTE: For users on U.S. Forest Land and in the states of California, Maine, Oregon and Washington. All U.S. Forest Land and the state of California (Public Resources Codes 4442 and 4443), Oregon and Washington require, by law that certain internal combustion engines operated on forest brush and/or grass-covered areas be equipped with a spark arrestor, maintained in effective working order, or the engine be constructed, equipped and maintained for the prevention of fire. Check with your state or local authorities for regulations pertaining to these requirements. Failure to follow these requirements could subject you to liability or a fine.

This unit is factory equipped with a spark arrestor. If it requires replacement, contact your local service dealer to install the appropriate muffler assembly.

WARNING: This product can expose you to chemicals including engine exhaust, which is known to the State of California to cause cancer, and carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Read the operator's manual and follow all warnings and safety instructions. Failure to do so can result in serious injury to the operator and/or bystanders.

Important Safety Instructions

WARNING: When using the unit, all safety instructions must be followed. Please read these instructions before operating the unit in order to ensure the safety of the operator and any bystanders. Please keep these instructions for later use.

SAFETY WARNINGS FOR GAS UNITS

WARNING: Gasoline is highly flammable and its vapors can explode if ignited. Take the following precautions:

WHILE OPERATING

OTHER SAFETY WARNINGS

Know Your Unit

TB22

APPLICATIONS As a trimmer:

ASSEMBLY TOOLS REQUIRED

Diagram of the TB22 trimmer showing:

TB252S

APPLICATIONS As a trimmer:

ASSEMBLY TOOLS REQUIRED

Diagram of the TB252S trimmer showing:

Specifications

TB22 / TB252S
Engine TypeAir-Cooled, 2-Cycle
Displacement25 cc (1.52 cu. in.)
Spark Plug Gap0.025 in. (0.635 mm)
Spark PlugChampion® RDJ7J or equivalent plug
LubricationFuel/Oil Mixture
Fuel/Oil Ratio40:1
Fuel Tank Capacity8.5 fl. oz. (251 ml)
Approximate Unit Weight (No fuel) (TB22)11 - 12 lbs. (5.0 - 5.4 kg)
Approximate Unit Weight (No fuel) (TB252S)12.25 - 13.25 lbs. (5.6 - 6.0 kg)
Trimmer MechanismBump Head
Trimming Line Diameter0.095 in. (2.41 mm)
Cutting Path Diameter17 in. (43.2 cm)

* All specifications are based on the latest product information available at the time of printing. We reserve the right to make changes at any time without notice.

Assembly

Installing the Cutting Head Shield

TB22

WARNING: To prevent serious personal injury, never operate the unit without the cutting head shield in place.

  1. Remove the wing nut and washer from the cutting head shield.
  2. Insert the short tab (the one without a hole) on the mount bracket into the slot on the cutting head shield (Fig. 1).
  3. Rotate the cutting head shield counterclockwise to align the hole on the cutting head shield with the hole on the mount bracket (Fig. 1).
  4. Insert the square bolt into the hole underneath the cutting head shield (Fig. 2). Push the square bolt through the cutting head shield and mount bracket.
  5. Place the washer onto the square bolt (Fig. 2).
  6. Screw the wing nut onto the square bolt until the cutting head shield is firmly in place (Fig. 2).

Diagrams illustrating the installation of the cutting head shield for TB22.

TB252S

WARNING: To prevent serious personal injury, never operate the unit without the cutting head shield in place.

  1. Remove the wing nut and washer from the cutting head shield.
  2. Insert the short tab (the one without a hole) on the mount bracket into the slot on the cutting head shield (Fig. 3).
  3. Rotate the cutting head shield until the bolt on the cutting head shield protrudes through the hole on the mount bracket (Fig. 3).
  4. Place the washer onto the bolt (Fig. 4).
  5. Screw the wing nut onto the bolt until the cutting head shield is firmly in place (Fig. 4).

Diagrams illustrating the installation of the cutting head shield for TB252S.

Installing and Removing the Attachment

The coupler enables the use of various optional attachments.

WARNING: Before using any attachment, read and understand the manual that came with the attachment. Follow all safety information contained within.

WARNING: To avoid serious personal injury and damage to the unit, shut the unit off before removing or installing an attachment.

Installing the Attachment

  1. Remove the hanger cap from the attachment. Keep the hanger cap for use when storing the attachment. If present, remove the gray spacer from the coupler.
  2. Set the unit on a flat, level surface.
  3. Turn the knob counterclockwise to loosen the coupler (Fig. 5).
  4. Align the release button with the guide recess (Fig. 7).
  5. Push the attachment straight into the coupler (Fig. 6) until the release button snaps firmly into the primary hole (Fig. 7).
  6. Turn the knob clockwise to tighten the coupler (Fig. 5).

WARNING: Before operating the unit, make sure the release button is fully snapped into the primary hole and the knob is securely tightened.

WARNING: Unless specified otherwise, the release button should be snapped into the primary hole only. Using the wrong hole could lead to personal injury or damage to the unit.

Removing the Attachment

  1. Set the unit on a flat, level surface.
  2. Turn the knob counterclockwise to loosen the coupler (Fig. 5).
  3. Press and hold the release button (Fig. 7).
  4. Pull the attachment straight out of the coupler (Fig. 6).

Installing and Adjusting the Handle

Installing the Handle

  1. Push the handle down onto the upper shaft housing (Fig. 8). Make sure the bolt hole faces to the right (Fig. 8).
  2. Insert the bolt into the bolt hole and push it through (Fig. 8). Tighten the bolt with a flat-head screwdriver, but do not tighten the bolt completely.
  3. Hold the unit in the operating position (Fig. 12). Move the handle up or down the upper shaft housing to a comfortable location (Fig. 8). Make sure the handle is positioned beyond the end of the safety label (Fig. 8).
  4. Tighten the bolt with a flat-head screwdriver until the handle is secure.

Adjusting the Handle

If the handle requires adjustment:

  1. Loosen the bolt with a flat-head screwdriver (Fig. 8).
  2. Hold the unit in the operating position (Fig. 12). Move the handle up or down the upper shaft housing to a comfortable location (Fig. 8). Make sure the handle is positioned beyond the end of the safety label (Fig. 8).
  3. Tighten the bolt with a flat-head screwdriver until the handle is secure.

Oil and Fuel

Oil and Fuel Mixing Instructions

The use of old and/or improperly mixed fuel is the most common cause of performance problems. Use only fresh, clean unleaded gasoline. Follow the instructions carefully for the proper gasoline/oil mixture.

Definition of Blended Fuels

Today's fuels are often a blend of gasoline and oxygenates such as ethanol, methanol or MTBE (ether). Alcohol-blended fuel absorbs water. As little as 1% water in the fuel can make fuel and oil separate, forming acids when stored. ALWAYS use fresh fuel (less than 30 days old).

NOTE: Dispose of old fuel according to federal, state and local regulations.

Using Blended Fuels

CAUTION: DO NOT USE E85 FUEL IN THIS UNIT. It has been proven that fuel containing greater than 10% ethanol will likely damage this engine and void the warranty.

Using Fuel Additives

The container of 2-cycle oil provided with this unit includes a fuel additive to help inhibit corrosion and minimize gum deposits. Always use the brand of 2-cycle oil that came with this unit. If this is unavailable, use a 2-cycle oil designed for air-cooled engines and mix it with a fuel additive, such as STA-BIL Fuel Stabilizer or an equivalent. Add 0.8 oz. (23 ml) of fuel additive per gallon of fuel, according to the instructions on the container. NEVER add fuel additives directly to the unit's fuel tank.

Mixing the Fuel

NOTE: This unit comes with a 3.2 oz. (95 ml) container of 2-cycle oil. To obtain the correct fuel mixture described below, pour the entire container into one gallon of unleaded gasoline.

CAUTION: For proper engine operation and maximum reliability, pay strict attention to the gasoline and oil mixing instructions on the 2-cycle oil container. Using improperly mixed fuel can severely damage the engine.

Thoroughly mix the proper ratio of unleaded gasoline with 2-cycle engine oil. Do not mix them directly in the unit's fuel tank. Use a separate fuel can. Use a 40:1 gasoline/oil ratio. See the table below for specific gasoline and oil mixing ratios.

Unleaded gasoline2-cycle oil
1 gallon U.S. (3.8 liters)3.2 fl. oz. (95 ml)
1 liter25 ml

MIXING RATIO - 40:1

Fueling the Unit

WARNING: Gasoline is extremely flammable. Ignited vapors may explode. Always stop the engine and allow it to cool before filling the fuel tank. Do not smoke while filling the tank. Keep sparks and open flames at a distance from the area.

WARNING: Remove the fuel cap slowly to avoid injury from fuel spray. Never operate the unit without the fuel cap securely in place.

WARNING: Add fuel in a clean, well-ventilated outdoor area. Wipe up any spilled fuel immediately. Avoid creating a source of ignition for spilled fuel. Do not start the engine until fuel vapors dissipate.

  1. Position the unit with the fuel cap facing up.
  2. Slowly remove the fuel cap.
  3. Place the fuel container spout into the fuel tank fill hole and fill the tank. NOTE: Do not overfill the tank.
  4. Wipe up any fuel that may have spilled.
  5. Reinstall the fuel cap.
  6. Move the unit at least 30 ft. (9.1 m) from the fuel container and the fueling site before starting the engine.

Starting and Stopping

WARNING: Operate this unit only in a well-ventilated outdoor area. Carbon monoxide exhaust fumes can be lethal in a confined area.

WARNING: Avoid accidentally starting the unit. To avoid serious injury, the operator and the unit must be in a stable position when pulling the starter rope (Fig. 11).

Starting Instructions

NOTE: To prevent the throttle control from being squeezed accidentally, this unit has a throttle lockout. The throttle control cannot be squeezed unless the throttle lockout is also engaged.

NOTE: There is no need to turn the unit on. The On/Off switch is in the On (1) position at all times (Fig. 9).

Before Starting the Unit

  1. Mix gasoline with oil. Refer to Oil and Fuel Mixing Instructions.
  2. Fill the fuel tank. Refer to Fueling the Unit.

Starting the Unit

  1. Slowly press and release the primer bulb 10 times (Fig. 10). If fuel cannot be seen in the primer bulb, press and release the primer bulb until fuel is visible.
  2. Move the choke lever to Position 1 (Fig. 10).
  3. Crouch in the starting position (Fig. 11).
  4. Press and hold the throttle lockout. Squeeze and hold the throttle control (Fig. 9).

NOTE: Continue to SQUEEZE and HOLD the throttle lockout and the throttle control for ALL further steps.

  1. Pull the starter rope with a controlled and steady motion 5 times (Fig. 11).
  2. Move the choke lever to Position 2 (Fig. 10).
  3. Pull the starter rope with a controlled and steady motion 3 to 5 times to start the engine.
  4. Allow the engine to warm up for 30 to 60 seconds.
  5. Move the choke lever to Position 3 (Fig. 10). Allow the engine to warm up for an additional 60 seconds. The unit may be used during this time.

NOTE: The engine is properly warmed up when it accelerates without hesitation.

IF... the engine hesitates, return the choke lever to Position 2 (Fig. 10) and continue the warm-up.

IF... the engine does not start, repeat the starting procedure.

IF... the engine fails to start after a few attempts: Move the choke lever to Position 3. Press and hold the throttle lockout. Squeeze and hold the throttle control. Pull the starter rope with a controlled and steady motion until the unit starts.

IF... the engine is already warm, begin the starting procedure with step 6.

Stopping Instructions

  1. Release the throttle control and allow the engine to idle.
  2. Press and hold the On/Off switch in the Off (O) position until the engine comes to a complete stop (Fig. 9).

Operation

Holding the Unit

WARNING: Always wear eye, hearing, hand, foot and body protection to reduce the risk of injury when operating this unit.

WARNING: To prevent serious personal injury, avoid arm contact with the engine while operating the unit. The engine may be extremely hot.

Adjusting the Trimming Line Length

This unit is equipped with a bump head. Trimming line can be released from the cutting head without stopping the engine. To release more line, lightly tap the bump knob on the ground (Fig. 13) while operating the unit at high speed. For best results, tap the bump knob on bare ground or hard soil. Attempting to release line in tall grass may stall the engine.

NOTE: Do not rest the cutting head on the ground while the unit is running.

Each time the bump knob is tapped, about 1 inch (25.4 mm) of trimming line is released.

NOTE: Always keep the trimming line fully extended. Line release becomes more difficult when the cutting line gets shorter.

A blade in the cutting head shield will cut the line to the proper length if any excess line is released.

WARNING: Do not remove or alter the line cutting blade assembly. Excessive line length will make the unit overheat. This may lead to serious personal injury or damage to the unit.

Tips for Best Results

NOTE: Some line breakage will occur from:

Decorative Trimming

When trimming around trees, posts, fences, etc., rotate the whole unit so that the cutting head is at a 30° angle to the ground (Fig. 14).

Edging

The trimmer attachment can be used for edging (Fig. 15). Alternatively, a bladed lawn edger attachment can also be purchased for use with this unit.

Rotating the Trimmer Attachment

WARNING: To avoid serious personal injury and damage to the unit, shut the unit off before rotating the attachment.

When edging around sidewalks, flowerbeds, etc., rotate the trimmer attachment 90° inside the coupler. DO NOT rotate the entire unit 90°.

  1. Turn the knob counterclockwise to loosen the coupler (Fig. 16).
  2. Press and hold the release button (Fig. 16).
  3. Rotate the attachment until the release button snaps firmly into the 90° edging hole (Fig. 16).
  4. Turn the knob clockwise to tighten the coupler (Fig. 16).

WARNING: Only snap the release button into the 90° edging hole when edging with the trimmer attachment. Using the 90° edging hole with other attachments could lead to personal injury or damage to the unit.

Maintaining the Trimming Line

Hard surfaces, such as sidewalks, can cause the trimming line to wear down quickly or break.

Maintenance

Maintenance Schedule

Perform these required maintenance procedures at the frequency stated in the table. These procedures should also be a part of any seasonal tune-up.

NOTE: Some maintenance procedures may require special tools or skills. If you are unsure about these procedures, take the unit to an MTD authorized service dealer.

NOTE: Maintenance, replacement, or repair of the emission control devices and system may be performed by an MTD authorized service dealer.

NOTE: Please read the California/EPA statement that came with the unit for a complete listing of terms and coverage for the emissions control devices, such as the spark arrestor, muffler, carburetor, etc.

FREQUENCYMAINTENANCE REQUIRED
Every 10 hours
  • Clean and re-oil the air filter. Refer to Maintaining the Air Filter.
Every 25 hours
  • Check the spark plug condition and gap. Refer to Maintaining the Spark Plug.

Replacing the Trimming Line

Only use the trimming line described in the Specifications section. Other types of trimming line may cause the unit to overheat or fail.

WARNING: Never use metal-reinforced line, wire, chain or rope. These can break off and become dangerous projectiles.

NOTE: Always use the correct line length when installing trimming line. The line may not release properly if the line is too long.

Part 1 - Removing the Inner Reel

  1. Hold the cutting head in place (Fig. 17).
    • TB22: Turn the bump knob counterclockwise to unscrew it from the cutting head (Fig. 17). The outer spool (Fig. 18) will remain attached to the unit.
    • TB252S: Turn the bump knob clockwise to unscrew it from the cutting head (Fig. 17). Slide the cutting head off of the arbor (Fig. 17).
  2. Inspect the bolt inside the bump knob to make sure it moves freely (Fig. 17). Replace the bump knob if it is damaged.
  3. Remove the inner reel from the outer spool (Fig. 18).
  4. Remove the spring from the inner reel (Fig. 18).
  5. Use a clean cloth to clean the inner reel, spring, arbor and inner surface of the outer spool.
  6. Check the indexing teeth and holding slots for wear (Fig. 19). If necessary, remove burrs or replace the inner reel and outer spool.

Proceed to Part 2 - Winding New Trimming Line onto the Inner Reel.

Part 2 - Winding New Trimming Line onto the Inner Reel

Winding Single Line

  1. Cut one 12-foot (3.7 m) length of new single trimming line. Fold the line in half to create a loop in the middle.
  2. Insert the loop into the slot in the split wall (Fig. 20). Wind the line tightly in the direction shown on the bottom of the inner reel until about 6 inches (150 mm) of line remains.
    • TB22: Wind the line counterclockwise
    • TB252S: Wind the line clockwise
    Keep the top half of the line above the split wall and the bottom half of the line below the split wall.
  3. Insert the two 6-inch ends into the two .095 holding slots (Fig. 22).

NOTE: Failure to wind the line in the direction indicated will cause the cutting head to operate incorrectly.

Proceed to Part 3 - Installing the Inner Reel.

Winding Split Line

  1. Cut one 6-foot (1.8m) length of new split line trimming line. Split each end about 6 inches (150 mm).
  2. Using one split end, insert one line into the top hole and the other line into the bottom hole in the inner reel (Fig. 21).
  3. Wind the line tightly in the direction shown on the bottom of the inner reel.
    • TB22: Wind the line counterclockwise
    • TB252S: Wind the line clockwise
    The split wall will automatically divide the line. Wind the line until it is completely divided and about 6 inches (150 mm) of line remains.

NOTE: Failure to wind the line in the direction indicated will cause the cutting head to operate incorrectly.

  1. Insert the two 6-inch ends into the two .095 holding slots (Fig. 22).

Proceed to Part 3 - Installing the Inner Reel.

Part 3 - Installing the Inner Reel

  1. Pass the two line ends through the eyelets in the outer spool (Fig. 23).
  2. Place the spring inside the inner reel (Fig. 23).
  3. Insert the inner reel into the outer spool (Fig. 23). Push the inner reel and outer spool together.
  4. While holding the inner reel and outer spool together, firmly pull the two line ends to release them from the holding slots.
  5. TB252S: While holding the inner reel and outer spool together, slide the cutting head onto the arbor (Fig. 17). Make sure that the cutting head fits securely onto the hexagonal portion of the arbor.
  6. While holding the inner reel and outer spool together,
    • TB22: Screw the bump knob on clockwise (Fig. 17).
    • TB252S: Screw the bump knob on counterclockwise (Fig. 17).
    Tighten the bump knob securely.

Maintaining the Air Filter

Failure to maintain the air filter can result in poor performance or can cause permanent damage to the engine. Engine failure due to improper air filter maintenance is not covered by the product warranty.

Cleaning the Air Filter

  1. Open the air filter cover: Hook your fingers behind the cover tab. To unlock the air filter cover, pull it to the left and away from the engine. This may require a firm pull. Swing the air filter cover to the right (Fig. 24).
  2. Remove the air filter from inside the air filter cover (Fig. 24).
  3. Wash the air filter in detergent and water. Rinse the air filter thoroughly and allow it to dry.
  4. Lightly coat the air filter with clean SAE 30 oil.
  5. Squeeze the air filter to spread and remove excess oil.
  6. Reinstall the air filter inside the air filter cover (Fig. 24).

NOTE: Operating the unit without the air filter and air filter cover will VOID the warranty.

  1. Close the air filter cover: swing the air filter cover to the left and press it closed until the lock tab snaps into place (Fig. 24).

Adjusting the Idle Speed

WARNING: The cutting head may spin during idle speed adjustments. Wear protective clothing and observe all safety instructions to prevent serious personal injury.

If the engine will not idle properly:

  1. Start the engine. Refer to Starting and Stopping.
  2. Release the throttle control and let the engine idle.
    • If the engine stops, increase the idle speed. Use a small Phillips screwdriver to turn the idle speed screw clockwise, 1/8 of a turn at a time, until the engine idles smoothly (Fig. 25).
    • If the cutting head spins when the engine idles, reduce the idle speed. Turn the idle speed screw counterclockwise, 1/8 of a turn at a time, until the cutting head stops moving (Fig. 25).

Maintaining the Spark Plug

  1. Stop the engine and allow it to cool. Grasp the spark plug boot firmly and pull it from the spark plug.
  2. Clean around the spark plug. Remove the spark plug from the cylinder head with a 5/8-inch socket, turning counterclockwise.

WARNING: Do not sand blast, scrape or clean spark plug electrodes. Grit in the engine could damage the cylinder.

  1. Inspect the spark plug. If the spark plug is cracked, fouled or dirty, replace it with replacement part #753-06847, a Champion RDJ7J or an equivalent spark plug.
  2. Use a feeler gauge to set the air gap at 0.025 in. (0.635 mm) (Fig. 26).
  3. Install the spark plug in the cylinder head. Tighten the spark plug with a 5/8-inch socket, turning it clockwise until snug. NOTE: If using a torque wrench, torque to: 110-120 in. lb. (12.3-13.5 N•m). Do not over tighten.
  4. Reattach the spark plug boot.

Cleaning and Storage

Cleaning

WARNING: To avoid serious personal injury, always stop the engine and allow it to cool before cleaning or maintaining the unit.

Use a small brush to clean the outside of the unit. Do not use strong detergents. Household cleaners that contain aromatic oils such as pine and lemon, and solvents such as kerosene, can damage plastic. Wipe off any moisture with a soft cloth.

Storage

Short-term Storage (1-2 weeks)

  1. Store the unit in a horizontal position. If this is not possible, store the unit vertically with the engine at the top.

Long-term Storage

  1. Remove the fuel cap, tip the unit and drain the fuel into an approved container. Reinstall the fuel cap.
  2. Start the engine and allow it to run until it stalls. This ensures that all fuel has been drained from the carburetor.
  3. Allow the engine to cool. Remove the spark plug and put 5 drops of any high-quality motor oil or 2-cycle oil into the cylinder. Pull the starter rope slowly to distribute the oil. Reinstall the spark plug.
  4. Thoroughly clean the unit and inspect it for any loose or damaged parts. Repair or replace damaged parts and tighten loose screws, nuts or bolts.

Preparing the Unit for Use after Long-term Storage

  1. Remove the spark plug. Tip the unit and drain all of the oil from the cylinder into an approved container. Reinstall the spark plug.

NOTE: Do not use fuel that has been stored for more than 30 days. Dispose of old fuel and oil according to federal, state and local regulations.

Troubleshooting

PROBLEMSOLUTION
THE ENGINE WILL NOT START
  • The fuel tank is empty
  • The primer bulb was not pressed enough
  • The engine is flooded
  • The fuel is old (over 30 days) and/or improperly mixed
  • The spark plug is fouled
  • Fill the fuel tank with properly-mixed fuel
  • Press the primer bulb 10 times or until fuel is visible
  • Move the choke lever to Position 3, press the throttle lockout, squeeze the throttle control and pull the starter rope until the engine starts
  • Drain the fuel tank and add fresh, properly-mixed fuel
  • Replace the spark plug
THE ENGINE WILL NOT IDLE
  • The air filter is dirty
  • The fuel is old (over 30 days) and/or improperly mixed
  • The idle speed is incorrect
  • Clean or replace the air filter
  • Drain the fuel tank and add fresh, properly-mixed fuel
  • Adjust the idle speed
THE ENGINE WILL NOT ACCELERATE
  • The fuel is old (over 30 days) and/or improperly mixed
  • The cutting head is bound with grass
  • The air filter is dirty
  • Drain the fuel tank and add fresh, properly-mixed fuel
  • Stop the engine and clean the cutting head
  • Clean or replace the air filter
THE ENGINE LACKS POWER OR STALLS
  • The fuel is old (over 30 days) and/or improperly mixed
  • The air filter is dirty
  • The spark plug is fouled
  • Drain the fuel tank and add fresh, properly-mixed fuel
  • Clean or replace the air filter
  • Replace the spark plug
THE CUTTING HEAD WILL NOT ADVANCE LINE
  • The cutting head is bound with grass
  • The cutting head is out of line
  • The inner reel is bound up
  • The cutting head is dirty
  • The line is welded
  • The line is twisted
  • Not enough line is extended
  • Stop the engine and clean the cutting head
  • Refill the cutting head with new line
  • Rewind the line
  • Clean the inner reel and outer spool
  • Open the cutting head and remove the welded section
  • Rewind the line
  • Stop the unit, push the bump knob and pull the line until 4 inches (102 mm) is outside of the cutting head
THE CUTTING LINE ADVANCES UNCONTROLLABLYThere is oil, cleaner or lubricant in the cutting headClean and thoroughly dry the cutting head

If further assistance is required, contact an authorized service center.

Warranty

Manufacturer's Limited Warranty

The limited warranty set forth below is given by Troy-Bilt LLC (Troy-Bilt) with respect to new merchandise purchased and used in the United States, its possessions and territories.

Troy-Bilt warrants this product against defects in material and workmanship for a period of two (2) years commencing on the date of original purchase and will, at its option, repair or replace, free of charge, any part found to be defective in material or workmanship. This limited warranty shall only apply if this product has been operated and maintained in accordance with the Operator's Manual furnished with the product, and has not been subject to misuse, abuse, commercial use, neglect, accident, improper maintenance, alteration, vandalism, theft, fire, water or damage because of other peril or natural disaster. Damage resulting from the installation or use of any accessory or attachment not approved by Troy-Bilt for use with the product(s) covered by this manual will void your warranty as to any resulting damage. This warranty is limited to ninety (90) days from the date of original retail purchase for any Troy-Bilt product that is used for rental or commercial purposes, or any other income-producing purpose.

How to Obtain Service

Warranty service is available, WITH PROOF OF PURCHASE THROUGH YOUR LOCAL AUTHORIZED SERVICE DEALER. To locate the dealer in your area, visit our website at www.troybilt.com or www.troybilt.ca, check for a listing in the Yellow Pages, call 1-800-828-5500 or 1-800-668-1238 in Canada, or write to P.O. Box 361131, Cleveland, OH 44136-0019. No product returned directly to the factory will be accepted unless prior written permission has been extended by the Customer Service Department of Troy-Bilt.

This limited warranty does not provide coverage in the following cases:

Troy-Bilt reserves the right to change or improve the design of any Troy-Bilt Product without assuming any obligation to modify any product previously manufactured.

No implied warranty, including any implied warranty of merchantability or fitness for a particular purpose, applies after the applicable period of express written warranty above as to the parts as identified. No other express warranty or guaranty, whether written or oral, except as mentioned above, given by any person or entity, including a dealer or retailer, with respect to any product shall bind Troy-Bilt. During the period of the Warranty, the exclusive remedy is repair or replacement of the product as set forth above. (Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.)

The provisions as set forth in this Warranty provide the sole and exclusive remedy arising from the sales. Troy-Bilt shall not be liable for incidental or consequential loss or damages including, without limitation, expenses incurred for substitute or replacement lawn care services, for transportation or for related expenses, or for rental expenses to temporarily replace a warranted product. (Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.)

In no event shall recovery of any kind be greater than the amount of the purchase price of the product sold. Alteration of the safety features of the product shall void this Warranty. You assume the risk and liability for loss, damage, or injury to you and your property and/or to others and their property arising out of the use or misuse or inability to use the product.

This limited warranty shall not extend to anyone other than the original purchaser, original lessee or the person for whom it was purchased as a gift.

How State Law Relates to this Warranty: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To locate your nearest service dealer, dial 1-800-828-5500 in the United States or 1-800-668-1238 in Canada.

TROY-BILT LLC
P.O. Box 361131
Cleveland, OH 44136-0019

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