Safety Information
This document contains important instructions and warnings that must be followed when installing and maintaining the EV Charger.
Installation of this Unit must be Performed by a Certified Engineer.
Warnings
- ⚠️ Read this entire mandatory document before installing or using the EV charger.
- ⚠️ Do not allow children to operate the EV charger unsupervised.
- ⚠️ The BCP series EV Charger must be grounded through a permanent wiring system or an equipment grounding conductor.
- ⚠️ Do not install or use the EV Charger near flammable, explosive, harsh, or combustible materials, chemicals, or vapors.
- ⚠️ Use the EV Charger only within the specified operating parameters.
- ⚠️ Never spray water or any other liquid directly at the wall mounted EV Charger. Never spray any liquid onto the charger handle or submerge the charger handle in liquid. Store the charger handle above the ground to prevent unnecessary exposure to contamination or moisture.
- ⚠️ Stop using and do not use the EV Charger if it is defective, appears cracked, frayed, broken, or otherwise damaged, or fails to operate.
- ⚠️ Do not attempt to disassemble, repair, tamper with, or modify the EV Charger. The EV Charger is not user serviceable. Contact Vorsprung for any repairs or modification.
- ⚠️ Handle with care when transporting the EV charger. Do not subject the EV charger to strong force or impact, and avoid pulling, twisting, tangling, dragging or stepping on the unit, as this may cause damage to the charger or its components.
- ⚠️ Do not touch the EV Charger's end terminals with sharp metallic objects, such as wire, tools, blades, or needles.
- ⚠️ Do not forcefully fold or apply pressure to any part of the EV Charger or damage it with any sharp objects.
- ⚠️ Do not insert any foreign objects into any part of the EV Charger.
- ⚠️ Use of the EV Charger may affect or impair the operation of any medical or implantable electronic devices, such as an implantable cardiac pacemaker or an implantable cardioverter defibrillator. Check with your electronic device manufacturer concerning the effects that charging may have on such electronic devices before using the EV Charger.
Cautions
- ⚠️ Do not use private power generators as a power source for charging.
- ⚠️ Incorrect installation and testing of the EV Charger could potentially damage either the vehicle's Battery and/or the EV Charger itself. Any resulting damage is excluded from Vorsprung Vehicle Limited Warranty and the EV Charger Limited Warranty.
- ⚠️ Do not operate the EV Charger in temperatures outside its operating range of -25°C to +55°C.
- ⚠️ The use of conversion plugs/sockets is strictly prohibited.
- ⚠️ The use of extension cords is strictly prohibited.
Notes
- ℹ️ Ensure that the EV Charger's charging cable is positioned so it will not be stepped on, driven over, tripped on, or subjected to damage or any tension.
- ℹ️ Do not use cleaning solvents to clean any of the EV Charger's components. The outside of the EV Charger, the charging cable, and the connector end of the charging cable should be periodically wiped with a clean dry cloth to remove accumulation of dirt and dust.
- ℹ️ Be careful not to damage the circuit board when removing the power entry.
Product Introduction
Product Appearance
The Vorsprung Alpha Max EV Charger is available in two models: Type 2 Tethered and Type 2 Untethered.
Vorsprung Alpha Max EV Charger 7kW Type 2 Tethered
Features:
- 1. [Emergency Stop Button]: Press to stop charging. Rotate the button to reset.
- 2. [Function Test Button]: Used for WPS connection and leakage tests.
- 3. [RFID]: For RFID card authentication.
- 4. [LED Indicator]: Displays charging status.
- 5. [Type 2 Charging Cable]: 5-meter cable.
Vorsprung Alpha Max EV Charger 7kW Untethered
Features:
- 1. [Emergency Stop Button]: Press to stop charging. Rotate the button to reset.
- 2. [Function Test Button]: Used for WPS connection and leakage tests.
- 3. [RFID]: For RFID card authentication.
- 4. [LED Indicator]: Displays charging status.
- 6. [Type 2 Socket]: For connecting a Type 2 charging cable.
Parameters & Features
Parameter | Type 2 Tethered | Untethered |
Maximum Power | 7.4KW | 7.4KW |
Input voltage/Output voltage | 230V AC Single-Phase | 230V AC Single-Phase |
Input frequency | 50Hz/60Hz | 50Hz/60Hz |
Rate Charging Current | 6-32A | 6-32A |
Standby Power Consumption | 2W | 2W |
Operating Temperature | -25°C ~ 55°C | -25°C ~ 55°C |
Storage temperature | -40°C ~ 85°C | -40°C ~ 85°C |
Operating Humidity | 5%-95% | 5%-95% |
Operating Altitude | <2000m | <2000m |
Cable Length | 5m | N/A |
Meter | Metering Chip | Metering Chip |
Display | LED Lights | LED Lights |
Charger Dimension | 380mm (H) x 169 mm (W) x 151 mm (D) | 380mm (H) x 169 mm (W) x 151 mm (D) |
Gross Weight | 7kg | 5kg |
Safety Protection | IP Protection, Leakage Protection, Over Current Protection, Ground Protection, Over Voltage Protection, Under Voltage Protection, Contactor Adhesion Protection, Neutral and Live Wire Reverse Connection Protection, Over Temperature Protection, Abnormal CP Signal Protection, Lightning Protection | |
IP Protection | IP65 | |
Leakage Detection | TYPE A+DC6mA leakage sensor built-in | |
Temperature Protection | The charger automatically stops operating if the internal temperature exceeds the safe threshold. | |
Tamper Protection | If the charger housing is opened, charging will automatically stop and an audible alarm will be triggered. |
The charger is equipped with comprehensive safety protections. It will automatically power off once the vehicle is fully charged, helping to protect the car's battery and extend its lifespan.
Accessories List
- 1. [EV charger] X1
- 2. [Mounting bracket] X1
- 3. [RFID card] X2
- 4. [M32*1.5 cable gland] X1
- 5. [M6*8 screws] X4
- 6. [8*40 socket head screws and anchorings] X6
- 7. [Position template] X1
- 8. [Plastic lifter] X1
Card type supported by RFID: RF card ISO14443 TypeA, MIFARE® ONE (MF1) card, with read-write frequency of 13.56MHz±7K.
Installation Instructions
Warnings
- ⚠️ The earth wire must be properly connected for the EV charger to operate correctly. Without proper grounding, the charger will not function.
- ⚠️ In situations where an earth connection is unavailable, the EV charger can be configured via the app to disable earth detection. However, this will reduce the level of leakage protection and is not recommended unless absolutely necessary.
- ⚠️ This series of AC EV charger must be grounded via a permanent electrical system or equipment grounding conductor.
Note: Please consult your local electrician for the AC EV charger current.
1. Installation Considerations
Installation of the wall charger requires that you must:
- Use a metal, flame-retardant conduit.
- Install an appropriate circuit breaker.
- Use cable glands to maintain the housing's waterproof seal.
2. Minimum Installation Requirements
- Calculate the existing electrical load to determine the maximum operating current.
- Calculate the distance to ensure minimal voltage drop.
- Obtain any necessary permits from the local authority that has jurisdiction and confirm that the follow-up inspection has been scheduled by a qualified electrician after the installation is complete.
- Use only copper conductors.
- Use copper wire that meets the specifications of local wiring regulations. The selected cable must be capable of withstanding continuous loads of up to 40A at all times. The selected circuit protection device must incorporate an appropriate wall-mounted residual current device (RCD) and corresponding electrical load over current protection.
3. Position
- Ensure that the parking position is within range of the charging cable.
- There is enough clearance for the charging cable to wrap around and the charging handle can be comfortably positioned on the side of base.
- If installed in an enclosed garage, choose to install on the side of the EV charger slot.
- For outdoor installations, waterproof protection is recommended but not mandatory.
- Install in a well-ventilated space. Avoid installation in enclosed boxes or close to high power appliances.
4. Height
- Maximum height (indoor and outdoor): 60 inches (1.5 m)
- Recommended height: 47 in (~1.2 m)
- Minimum outdoor height: 24 in (0.6 m)
- Minimum interior height: 18 inches (0.45 m)
5. Power Supply
230V single-phase power supply. For a single-phase EV charger, a single-phase wire (L), Neutral and earth wire must be connected. The phase voltage between the Line and Neutral wires should be 230V.
Wiring Diagram: L (Live), N (Neutral), PE (Protective Earth).
Step-by-step Installation – Bottom Entry Wiring
- Position
The bottom of the positioning template must be at least 1.2 meters from the ground and at least 0.5 meters from any edge of a wall. Drill pilot holes according to the instructions on the positioning template.
- Install the Mounting Bracket
Put the 8*40 Socket head screws' anchoring into the holes, and use a screwdriver to fix the 6pcs 8*40 Socket head screws to secure the Mounting bracket on the wall.
- Install the EV Charger to the Mounting Bracket
- Align the side hole of the EV charger to the panel's side holes.
- Use the 4pcs M6*8 screws to fix the EV charger to the mounting plate as pictured (Screws torque 1.5-2.0 Nm).
- Wiring
- As the picture shows, use a screwdriver to loosen the screws on the EV charger cover.
- Wire the cable according to the terminal (Screws torque 1.8-2.2 Nm).
The installer must ensure correct earthing to meet local regulations. Grounding must be installed at the power source and not at the cable entry to the EV Charger.
Wiring Diagram: L (Live), N (Neutral), PE (Protective Earth).
Step-by-step Installation – Rear Entry Wiring
- Position
The bottom of the positioning template must be at least 1.2 meters from the ground and at least 0.5 meters from any edge of a wall. Drill pilot holes according to the instructions on the positioning template.
- Install the Mounting Bracket
Put the 8*40 Socket head screws' anchoring into the holes, and use a screwdriver to fix the 6pcs 8*40 Socket head screws to secure the Mounting bracket on the wall.
- Install the EV Charger to the Mounting Bracket
- Find the hole for cut out on the back of the EV charger.
- Use the 4pcs M6*8 screws to fix the EV charger to the mounting plate as pictured (Screws torque 1.5-2.0 Nm).
- Wiring
- As the picture shows, use a screwdriver to loosen the screws on the EV charger cover.
- Wire the cable according to the terminal (Screws torque 1.8-2.2 Nm).
The installer must ensure correct earthing to meet local regulations. Grounding must be installed at the power source and not at the cable entry to the EV Charger.
Wiring Diagram: L (Live), N (Neutral), PE (Protective Earth). Cable through the hole on the wall and connect to the back hole of EV charger.
External Meter Installation
Warnings
- ⚠️ Do not connect the power cord before reading and fully understanding all the concepts introduced in this section. If you are not sure whether the type of power supply on the repair panel is available, please consult an electrician for assistance.
- ⚠️ Be careful of electric shock! Before use, use a voltmeter to confirm that there is no voltage on the power supply line or terminal to ensure that the power has been cut off.
- ⚠️ Disconnect the power supply at home, and find the neutral wire and the live wire at the entrance to the house.
- ⚠️ According to the wiring figure, the live wire and the neutral wire are respectively connected to the power grid through cables that support a current of more than 32A, so that the connection between the power meter and the power grid is completed.
- ⚠️ According to the wiring figure, connect the live wire and neutral wire to the interfaces reserved in the charger respectively through the cables that support more than 32A, so that the meter is connected.
- ⚠️ The AB interfaces on the meter need to be connected to the AB interfaces in the charger PCB via a cable that supports 485 communication.
- ⚠️ The ground wire of the grid needs to be connected to the ground wire interface which is reserved in the charger.
- ⚠️ The meter has been configured to fit the charger by default; please do not change the configuration.
- ⚠️ Please contact Vorsprung for technology support if you are going to install meters.
Diagram shows Grid Power connection to Single-Phase EV Charger.
Set the Operating Current
After installation, users can set the maximum operating current of the EV charger in the APP. Please refer to the APP manual for details.
Reinstall the Sealing Cover and Turn on Power
- Use a [Screwdriver] to lightly secure the sealing cover by installing only the top screws at (1.5-2.0Nm) torque.
- After the sealing cover is fitted, put the fascia on and fix it on the sealing cover.
- If you need to open the front cover and change the internal settings, please use the [Plastic Lifter] carefully open the cover along the edges.
Vorsprung recommends installing a circuit breaker 40A/2P 30mA.
Operating Instructions
Buttons On Charger
Emergency Stop Button
Action | Result |
Press | Stops charging |
Button ejecting | Fixing faults |
Button ejected | In operating |
Function Test Button
Action | Result |
Press | Leakage test |
Long Press | WPS mode works, search for WPS and pair. |
Resetting Charger Password
The reset button is located on the PCB. Long press for 5s to reset the charger password (Wi-Fi Access Point Password and OCPP configuration Password).
Restore to Default Settings
To restore the charger to default settings, press the emergency stop button and long press the reset button for 20s.
OCPP Configuration
Press the emergency button while powering on the EV charger. Then start the OCPP configuration process.
Buzzer
Event | Sound |
Swipe the RFID card to start the authentication successfully | One Short Beep |
Swipe the RFID card to stop the authentication successfully | One Short Beep |
RFID card authentication failed | Five Short Beeps |
Enter server configuration mode | One Long Beep |
Server parameters are configured successfully | One Long Beep |
Server parameter configuration failed | Two Short Beeps |
Leakage test in progress | One Long Beep |
LED Lights Display
Normal Status
LED Indicator | LED Status | Status Description | Potential Cause | Solution |
Lights OFF | No power supply | No power | Check power source | |
The green lights light up in sequence from top to bottom, then the yellow and red lights light up in sequence until the first green light blinks | Charger Power ON self test | N/A | N/A | |
The first green light fast blinking (ON for 0.25 seconds, OFF for 0.25 seconds) | Enter WPS configuration | In WPS configuration status | Recheck configuration | |
The first green light slow blinking (ON for 1 second, OFF for 1 second) | Network is not connected | Wi-Fi connection failure or wrong password | 1. WPA 2_Enterprise is not available for charger 2. Ensure password is correct 3. Restart the APP | |
The first light is in the green breathing light state | Standby in the default state | N/A | N/A | |
The first light is in the blue breathing light state | Standby in OCPP mode (Wi-Fi, Ethernet) | N/A | N/A | |
The first green and the last green lights slow blinking. (ON for 1 second, OFF for 1 second) | The charger is reserved | N/A | N/A |
Charging Status
LED Indicator | LED Status | Status Description | Potential Cause | Solution |
The 1-6 green lights ON, brightness decreases from top to bottom | Charger authorized, waiting for the Charging Connector plug in | N/A | N/A | |
Green lights up and down | The Charging Connector is plugged in, waiting for RFID card authentication | N/A | N/A | |
Green lights end in the middle | Waiting for the car start to charge | N/A | N/A | |
Green lights extend from the middle to the ends | Charging | N/A | N/A | |
All green lights ON | Charging finished | N/A | N/A | |
Yellow lights flashing | Charger is remotely disabled or not registered | Charger is not configured | Configure the charger |
Fault Status
LED Indicator | LED Status | Status Description | Potential Cause | Solution |
All lights strobe (4 times per second) | Contactor failure | Contactor adhesion or tripping | Check whether the vehicle charging module is normal | |
Yellow lights ON | Emergency stop protection | Emergency stop button is pressed | Rotate the emergency stop button Pop-up reset | |
Red lights ON | Grounding abnormality | The ground wire is not wired or the neutral wire is reversed | Check whether the grid connection and charger wiring is correct | |
Red light once | Over Voltage | Power supply has short circuit or unstable | 1. Check the power supply 2. Check the wire of power supply | |
Red light twice | Under Voltage | Power supply voltage is insufficient | 1. Check the power supply 2. Check the wire of power supply | |
Red light thrice | Leakage fault | Leakage happens | 1. Reset with emergency stop button 2. Check the charger connector or vehicle for leakage | |
Red light flashes continuously (Once per second) | Over current | Short circuit may happen | Call for professional | |
Red light flashes (Quartic per second) | Over temperature alarm | High temperature | 1. Wait for charger cooling 2. Ensure the wiring of charger terminal is not loose | |
Alternating red and yellow continuously (Red for 0.5 seconds followed by yellow for 0.5 seconds) | Abnormal CP signal | The connection between the charger and the vehicle is loose | 1. Check if the connector is with water leakage in 2. Ensure the connector is matched with EV | |
Red and yellow lights flash once | Abnormal CC signal | The connection between the charger and the vehicle is loose | Check whether the charger connector is firmly inserted | |
Yellow light ON triple | LED board is offline | LED board is fault or loose | Open the charger cover and check whether the light board cable is connected correctly and firmly | |
Yellow light ON once, red light ON once | DLB is offline | The DLB connection is loose | Check the connection between DLB box and charger | |
Yellow light ON DLB abnormal once, red light ON twice | DLB abnormal | The connection between the DLB box and the CT is loose or the CT is not clamped | 1. Check the CT of the DLB box is in the correct position 2. Check whether the DLB box CT is firmly clamped 3. Check if the phase sequence of the DLB box CT is correct 4. Check if the connection between the DLB box CT and the DLB box is firm |
Firmware Update via OCPP Server
The server sends a firmware upgrade command to the EV charger in the background. When the set time comes, the firmware starts to download.
- The first and second green lights flash alternately: Download firmware.
- Green light circularly flows from top to bottom: Install firmware. If the EV charger is charging, install the firmware after the charging is completed.
- The yellow light lights up three times: End charging.
- All green lights on: Charging finished.
- Green light No. 1 flashes slowly (on for 1 second, off for 1 second): Network connection is successful.
- Green Light No. 1 breathing: Other operating status.
Network Configuration
Before You Start
- [2.4 GHz Wi-Fi]: Use 2.4 GHz Wi-Fi (not 5 GHz).
- [Password]: Keep your Wi-Fi name & password ready.
- [Mobile Data Off]: Switch off mobile data while setting up.
- [Car Not Plugged In]: Make sure your car is NOT plugged in.
Keep the charger away from microwaves, cordless phones, Bluetooth speakers, and other strong Wi-Fi signals.
WPS Connection Method
Enter the WEB configuration mode and set the WiFi WPS connection.
Network setting:
- Wi-Fi WPS
- Wi-Fi Custom
- Ethernet
- Offline (Plug and Play)
- Offline (RFID)
Note: If "Wi-Fi WPS" is selected, Wi-Fi information is not required to enter.
- The EV charger is in offline mode by default; please confirm whether it is in WPS connection mode.
- Press and hold the [Function Test Button] for 5s until you hear a beep from the EV charger.
- Start the WPS function of the router within 120 seconds.
Status Indicators:
- The first green light flashes slowly (ON for 1 second, OFF for 1 second): Ready for WPS connection.
- WPS pairing times out.
- WPS matching: The first green light flashes quickly (ON for 0.25 seconds, OFF for 0.25 seconds).
- WPS pairing is successful: The first green light flashes.
Connect Charger to Wi-Fi
- Disconnect the charger from power, press the red [Emergency Stop Button], then reconnect power. The charger will beep and the yellow light will flash, indicating it is in configuration mode. Do not twist the Emergency Stop button until configuration is complete, as doing so will exit the mode.
- On your phone, tablet, or laptop, go to your Wi-Fi settings and find the network called EVSE-XXXXXXXX (where XXXXXXXX is your charger's factory number). Connect using the default password: 12345678.
- Open a web browser and type: 192.168.1.1. Log in using: Username: admin, Password: 12345678.
- In the Configuration Directory Page, select Network Configuration.
Configuration Item | Details of Configuration Item |
Open The Network Configuration Interface | NetWork setting, Wi-Fi Config |
Open The Central System Configuration Interface | Security, Server, HTTP Basic Authentication, Custom Vendor Info |
Open The DLB Configuration Interface | General, Normal DLB, Solar DLB, DLB on cloud |
Open The RFID Configuration Interface | General, RFID Unique Config, Reader mode Config |
Open The Other Configuration Interface | Parameter configuration, Ground Fault Detection, External Meter Enable, Dry Contact Enable, Authorization Cache, Emergency Stop Button, BLE Reset Button |
CA certificate upload | It is suggested to upload the CA certificate of OCPP server to EV charger, which can better ensure the network safety. |
Open The Password Configuration Interface | Change Password |
Exit Web Configuration mode | Exit Web Configuration mode |
- Select Wi-Fi Custom mode. Scroll down to Wi-Fi Config and enter your Wi-Fi SSID (network name) and password in the [Wi-Fi SSID Input] and [Wi-Fi Password Input] fields. Click SAVE – the charger will beep once.
Network setup item details
Configuration Item | Details of Configuration Item | Details of Configuration Item |
Wi-Fi WPS | Wi-Fi WPS means that the terminal can connect to Wi-Fi via wps. WPS, a wireless encryption authentication method, is used to simplify the security setup and network management of Wi-Fi wireless. Instead of entering the wireless network password, the terminal can connect wirelessly to the router by pressing the WPS button directly. | N/A |
Wi-Fi Custom | Connect to Wi-Fi by entering the wireless network name and password. | Wi-Fi SSID, Wi-Fi Password |
Ethernet | Connect the network cable into the Ethernet RJ45 port of the EV charger for networking. | N/A |
Offline (Plug and Play) | With this option enabled, the OCPP EV charger will be disconnected from the OCPP platform. It can be used as an unsmart EV charger with the plug-and-charge mode. | N/A |
Offline (RFID) | With this option enabled, the OCPP EV charger will be disconnected from the OCPP platform. It can be used as an unsmart EV charger with the RFID card swiped charging mode. | RFID Unique ID |
- Return to the main screen of the configuration page. Click Exit Web Configuration Mode – the charger will beep once. The charger will now attempt to connect to the server.
If successful: the first green light will flash. If unsuccessful: re-check your Wi-Fi and server details.
Once the green light flashes, twist the Emergency Stop button to release it. Your charger is now connected to Wi-Fi.
If your charger is far from the router, use a Wi-Fi extender or mesh system to improve signal.
Connect Charger to Ethernet
If you want the EV charger to be networked via Ethernet, you will need to connect a network cable to the Ethernet RJ45 port of the EV charger and then configure the network according to the following steps:
- Select Ethernet mode.
- By default, the IP Config of an EV charger is a Dynamic IP (DHCP) configuration, i.e., the server automatically assigns an IP address to the internal network or to the ISP. If you need to set a fixed IP address to access the Internet, you need to select Static IP Config and fill in the appropriate Static IP, Gateway, and Netmask; otherwise, you can leave it as default. Click SAVE to exit the Network Configuration interface.
RFID Configuration
If you have selected the Plug and play mode when doing the network setup, RFID configuration is not required. Please ignore this step, otherwise please complete RFID configuration.
- Select RFID mode.
- General Setting: In this setting, you can set the RFID card to be used only when the charger is offline or at any time.
- RFID is only used offline
- RFID can be used at any time
Description of the general setting items for RFID configuration:
Configuration Item | Details of Configuration Item |
RFID is only used offline | When you enable this configuration, the online EV charger will disable the use of RFID to start charging. Only the function of local authentication is available when the network is abnormal and the EV charger is offline. |
RFID can be used at any time | When this configuration is enabled, you can swipe the RFID card to charge at any time. |
- RFID Unique Settings: In this configuration, you can choose whether or not to enable the RFID Unique configuration. If so, you will need to fill in the corresponding RFID Unique ID in the [RFID Unique ID Input] field. Example: If your IC card number is "9E46BA0D", you need to configure Unique ID as "9E46BA0D".
- RFID Unique Enable
- RFID Unique Unable
- RFID Reader Mode Settings: This configuration allows you to set the reader mode of the charger, including RFID UID mode, RFID Custom mode, and RFID Manufacturer mode. If you select RFID Custom mode, you will need to enter the card number storage address and set the RFID Custom Password in the RFID Custom Block.
- RFID UID Mode
- RFID Custom Mode
- RFID Manufacturer Mode
RFID Custom Block: [RFID Custom Block Input] (Card Number Storage Address)
RFID Custom Password: [RFID Custom Password Input] (Card PIN must be 12 characters)
Description of configuration items for reader mode configuration:
Configuration Item | Details of Configuration Item | Max. Length |
RFID UID Mode | IC card manufacturer offers its own physical card numbers. If the card is the M1 card, EV charger can recognize its physical card number. | N/A |
RFID Custom Mode | In custom mode, the EV charger will read the IC card number based on the encryption method configured by the user. | 0-63 |
RFID Manufacturer Mode | In the default reading card mode, the EV charger only recognizes IC cards configured by the writing tool, and IC card offered by will have their card numbers configured by in this way. | 0-9, a-f, A-F |
Click SAVE to exit the RFID Configuration interface.
Other configuration
- Select Other Configuration mode.
- Parameter configuration Settings: In this configuration, you can set the maximum current of the one connector, the Meter Value Sample Interval, and the Connection Time Out setting.
- The maximum current of the one connector: 25
- Meter Value Sample Interval: 60
- Connection Time Out: 120
- Ground Fault Detection Settings: When the charger encounters a ground failure or poor grounding, the function of the ground fault detection is to report a ground disconnection warning, which triggers ground protection. Thus, it prevents the charger from charging the vehicle.
- Enable
- Unable
- External Meter Settings: If this configuration is enabled, the charger will use the data from the external meter as its own metering data. Turn this on if an external meter is already installed.
- Enable
- Unable
NOTE: The brand and type of external meter used for the charger should be specified by the manufacturer, and it is recommended that the user only change this configuration on the first installation.
- Dry Contact Settings: If this configuration is enabled, the charger will determine if the charger is in a period where charging is allowed based on the status of the dry contacts.
- Enable
- Unable
- Authorisation Cache Setting: If this configuration is enabled, the card will have a cache record, and the charger can still be used for charging for a certain period of time when the server is unexpectedly offline.
- Enable
- Unable
- Emergency Stop Button Settings: The user can choose to enable or not enable the emergency stop button. When the user chooses to not enable it, the emergency stop of the EV charger by the emergency stop button will be disabled.
- Enable
- Unable
- BLE Reset Button settings: The user can choose to enable or not enable the BLE reset button. When the user chooses to not enable it, the BLE reset by the emergency stop button and the function test button will be disabled.
- Enable
- Unable
Click SAVE to exit the Other Configuration interface.
Upload CA-Certificate
It is suggested to upload the CA certificate of OCPP server to EV charger, which can better ensure the network safety.
[home-evocpp-co...]
Password Configuration
- Select Password Configuration mode.
- You can change the Wi-Fi password of the charger on the password configuration interface. If you need to change the Wi-Fi password of the charger, you must enter the Wi-Fi password you are currently using in Old Password, then enter the new password in New Password, and repeat the new password in New Password Again for confirmation.
- Old Password: [Old Password Input]
- New Password: [New Password Input]
- New Password Again: [New Password Again Input]
NOTE: When Wi-Fi Access Point password is changed, WEB login password automatically changes, and vice versa.
If you forget the password
When you forget your password, you can restore it to its default value through the following way:
- Press the emergency stop button.
- Press and hold the [Reset Button] inside the EV charger for 5 seconds.
Click SAVE to exit the Password Configuration interface.
Exit Network Configuration mode
- When the settings are complete, click on the "Exit Web Configuration Mode" button. The EV charger will automatically connect to the server according to the parameters set.
- After the server is successfully connected, the first green light will flash. In case of a failure to connect to the server for a long time, check whether the network and server configurations are entered correctly.
Warranty
In order to ensure the normal service life of charging piles and reduce the risks in use, maintenance must be done within the specified time by professionals with accredited safety maintenance tools. EV charger will automatically connect to the server according to the parameters set.
- 3 years free warranty is provided for any damage or malfunction caused by quality problems from the date of production of the charger.
- Damage caused by operation failure, natural force majeure, incorrect installation or instructions for use is not covered.
- Repair can only be performed by a certified and qualified engineer. If any problem occurs during installation or use, contact your dealer first.
Manufacturer self-declaration
In order to improve the stability of the charger, manufacturer will provide software updates for at least three years from the date of manufacture of the charger.
- The charger will not collect and save users' sensitive personal data, such as payment information, timestamped location data, audio input stream or biometric data.
- The manufacturer will not collect telemetry data of the charger through remote service.
Connect to Monta App
Make sure you have the Monta App installed. If not, use the QR codes on page 2 of this guide to download it ([App Store] / [Google Play]).
- Scan the QR code below that corresponds to your charger model: (QR codes for Tethered EV Charger and Socket EV Charger are described here). A pop-up will appear → tap Open in Monta App. If you don't yet have the app, you'll be guided to download it first.
- Enter the charger's serial number (the 9-digit number located on the rating plate on the side of the charger) in the [Serial Number Input] field.
- Complete Charge Point Details: Enter your address and any other required information in the [Address Input] field. Choose the account or team you want to link the charger to (for example, your personal account or your company team) via [Account/Team Selection]. Tap Connect to Monta.
- Wait for Connection: Monta will automatically check if your charger is online. If all settings are correct, the connection will be established.
Your Vorsprung Alpha charger is now ready to use in the Monta app.