User Guide for inseego models including: M2000, 5G Mifi, Mobile Hotspot, M2000 5G Mifi Mobile Hotspot
software are constantly evolving - the screen images and icons you see here are for reference only. Touchscreen M2000 Quick Start Guide USB-C Port On/Off Status Indicator USB-C Port 5G: Devices operating on a nationwide
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DocumentDocumentInseego Corp. 9710 Scranton Rd., Ste #200 San Diego, CA 92121 Phone: 858 812 3400/888 888 9231 TITLE: MIFI M2000 QUICK START GUIDE P/N: AW.90029543 ECO: C07213 REV. A REV. B REV. C REV. 1 REV. 2 REV. 3 06/29/2020 DRAFT RELEASE- BILLY NEAL 06/30/2020 DRAFT INTERNAL REVIEW UPDATES- BILLY NEAL 07/9/2020 DRAFT EXTERNAL REVIEW UPDATES- BILLY NEAL 07/27/2020 DRAFT EXTERNAL REVIEW UPDATES- BILLY NEAL 08/21/2020 DRAFT UPDATE INSEEGO CONNECT QR CODE - BILLY NEAL 11/25/2020 DRAFT UPDATE NAME OF INSEEGO MOBILE APP - BILLY NEAL FILE FOLDS ACCORDION FOLD NOTES FLAT SIZE: 306.0 MM X 152.0 MM FINISHED ASSEMBLED SIZE: 76.0 MM X 121.0 MM COLORS (CMYK): PANTONE PROCESS BLUE C BLACK 80% MATERIAL 105GSM 20-30% POST CONSUMER C2S FONTS INCLUDED IN FONTS FOLDER LINKS INCLUDED IN LINKS FOLDER FILES 90029543 REV 3, MASTER ,QSG, MIFI M2000B, T-MOBILE .INDD (INDESIGN CC) 90029543 REV 3, OUTLINE, QSG, MIFI M2000B, T-MOBILE.EPS 90029543 REV 3, PRINT, QSG, MIFI M2000B, T-MOBILE.PDF (DO NOT PRINT) M2000 Quick Start Guide About your M2000 Touchscreen Power Button USB NOTE: Devices and software are constantly evolving the screen images and icons you see here are for reference only. On/Off Status Indicator B-C Port 5G: Devices operating on a nationwide 5G network currently use multiband dual connectivity; and receive service via both 4G LTE network and 5G network to support their connectivity. Dual connectivity could result in instances where the phone's network indicator shows"5G"in a 5G coverage area, but the device is connected to the 4G LTE. Operation status Operations Actions Power on/off Press and hold the Power button for 3 seconds to turn your M2000 on and off. Display Press and release the Power button wake-up to wake up the display. Battery Charge Indicators Status Black The battery is fully charged. The battery is critically low and the Red M2000 will shut down unless the battery is connected to the charger. Black The M2000 is connected to an AC charger and charging. Black The M2000 is connected via USB and charging. Status indicators Home Network signal strength Data moving between mobile network and M2000 Roaming Unread messages M2000 Wi-Fi network Connected devices USB tethered Setting up your M2000 Installing a SIM Card 1. Carefully remove the back cover and battery. 2. Insert a Nano 4FF SIM card into the SIM card slot located in the battery compartment. This device supports only Nano SIM cards. If the device SIM is NOT already inserted into this device, select the correct SIM for this device. Nano 4FF Micro 3FF Mini 2FF SIM Card Slot Important: For problem-free performance, make sure to use the device with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider. Be careful not to damage the SIM card when you insert or remove it. Turning your M2000 on/off To turn your M2000 on, press and hold the Power button for three seconds. To turn it off, press and hold the Power button for three seconds until you see the Powering Off screen. Then select Shutdown and tap OK. Press and release the Power button to wake up the display. Power Button System requirements Any device with Wi-Fi capability and an internet browser. Your M2000 is compatible with all major operating systems and the latest versions of browsers. Approved Firmware Versions This device will only operate with firmware versions that have been approved for use by your wireless carrier and the device manufacturer. If unauthorized firmware is placed on the device it will not function. Finding the Wi-Fi name and password Tap Wi-Fi Name/Password on the Home screen. The information for your M2000 primary network will be shown. Swipe left to see the info for your guest network. Important: The default Admin password is the same as the primary network's default. To change either password, sign in to the M2000 Admin website (see Accessing advanced settings). Connecting to the internet On your device, open the list of available Wi-Fi networks. Select the M2000 primary or guest network and enter the password. Managing Wi-Fi networks and connections Your M2000 has two Wi-Fi networks, primary and guest, and lets you connect up to 30 Wi-Fi capable devices. For added security, share your guest network instead of your primary network. The guest network is off by default. You can turn it on from either the M2000 or the Admin website by assigning it a band in Wi-Fi Settings > Band Selection (see Accessing advanced settings). Monitoring data usage You can monitor your M2000 data usage and set up usage alerts through your carrier account. You can also see current usage details on your M2000 Home screen, or by tapping the Data Usage icon, or by tapping Menu > Data Usage. Accessing advanced settings You can access advanced settings and manage your M2000 from the Admin website: 1. Connect your Wi-Fi capable device to the M2000 primary network (see Connecting to the internet). 2. Open a web browser on your connected device and enter: http://My.MiFi or http://192.168.1.1 3. Sign in with the M2000 Admin password. When you first get your M2000, this will be the same as your primary network's password (see Finding the Wi-Fi name and password). Resetting your M2000 You can reset your M2000 to factory settings from the M2000 or from the Admin website. NOTE: Resetting your M2000 will disconnect devices and reset network names and passwords. To reset from the M2000: 1. Make sure your M2000 is on. 2. Remove the battery cover. 3. Insert an unfolded paper clip into the Reset hole and press until the M2000 screen shows M2000 Resetting. Reset hole To reset from the Admin website, go to M2000 Settings > Backup and Restore. Support and more Get help using your M2000 Use your Help app to get assistance for your M2000. More information To access a User Guide, go to www.inseego. com/support-documentation/ Or, from the M2000 Admin website, select My M2000 Home > Help > Device Support Page & User Guide. Customer service and trouble shooting Please reach out to your service provider. Install the Inseego Mobile App The Inseego Mobile App lets you easily manage your M2000. Scan the QR code to easily install from AppStore or Google Play. PN 90029543 R3 © 2020 Inseego Corp. All Rights Reserved