Breville BTM800XL One-Touch Tea Maker
Instruction Booklet
Congratulations
On the purchase of your new Breville Tea Maker
Today, tea is the most consumed beverage in the world after water. Whether your taste preference is for a rich full bodied Darjeeling tea, a delicate first picked Japanese Green tea or one of the hundreds of herbal teas now available, all tea drinkers know the special moment of escape that can be found while drinking that perfect cup.
Yet brewing tea is both an art and a science. Tea varieties are grown and produced in different environments and require specific water temperatures and controlled brew times to allow their unique flavor and aroma to develop during brewing. Boiled water is not considered good for making many tea types as the boiling process removes oxygen, making the water stale. To bring out the optimal quality and taste of more delicate tea leaves such as green, oolong and white tea, a lower temperature will produce a better flavored cup of tea while boiling water may scald the tea leaves and result in a bitter, astringent brew. Similarly, brewing the tea for too long may result in a bitter, unpleasant brew, while brewing for too short a period may leave the tea weak and tasteless.
The Breville One-Touch Tea Maker is fully programmable for all types of tea, water temperatures and brew times, eliminating the guesswork so you can enjoy a perfect cup of tea, every time.
Important Safeguards
Read All Instructions
- Carefully read all instructions before operation and save for future reference.
- Remove and safely discard any packaging material and promotional labels before using the appliance for the first time.
- To eliminate a choking hazard for young children, remove and safely discard the protective cover fitted to the power plug of this appliance.
- This appliance has been designed specifically for the purpose of heating and boiling quality drinking water and tea only. Under no circumstances should this product be used to heat or boil any other liquids or foodstuffs.
- Do not place the appliance near the edge of a bench or table during operation. Ensure that the surface is level, clean and free of water.
- Do not place the appliance on or near a hot gas burner, electric element or where it could touch a heated oven.
- Keep the appliance clear of walls, curtains and other heat or steam sensitive materials. Keep a minimum 8" (20cm) of space on both sides of the appliance.
- Do not operate the appliance on a sink drain board.
General Safety Precautions
- Always ensure the appliance is properly assembled before connecting to a power outlet and operating. Follow the instructions provided in this book.
- The Glass Jug must be used only with the Power Base supplied. Do not use on a range top.
- The appliance is not intended to be operated by means of an external timer or separate remote control system.
- Do not touch hot surfaces. Use the handle for lifting and carrying the Glass Jug.
- Attach the Jug Lid securely to the Glass Jug before operation.
- Do not place anything on top of the Jug Lid.
- Do not open the Jug Lid during operation as scalding may occur.
- Extreme caution must be used when moving the Glass Jug containing hot liquid.
- Use caution when pouring water from the Glass Jug as boiling water and steam will scald. Do not pour the water too quickly.
- To avoid scalding, never fill the Glass Jug past the 'WATER MAX' (when heating water) or 'TEA MAX' (when brewing tea) line markings.
- Do not operate the appliance without water. Always fill the Glass Jug to at least the 'MIN' marking. Should it be operated without water, the boil-dry protection will shut the power off automatically. Allow the appliance to cool before refilling.
Electrical Safety
- To protect against electric shock, do not immerse the Glass Jug base, Power Base, power cord or power plug in water or allow moisture to come in contact with these parts.
- Do not remove the Glass Jug from the Power Base during heating or when the basket is in operation. Ensure the appliance has completed the water heating or tea brewing cycle before removing the Glass Jug from the Power Base.
- The use of accessory attachments not recommended by Breville may result in fire, electric shock or injury to persons.
- To turn OFF the appliance, press the TEA|Cancel button (when brewing tea) or the HOT WATER|Cancel button (when heating water) on the Power Base. The appliance is OFF when the button surround illumination goes out.
- To disconnect from the wall outlet, first turn OFF the appliance then remove the power plug from the wall outlet.
- When the appliance is not in use or when left unattended, disconnect the power cord from the wall outlet.
- Before attempting to move the appliance or before assembling or disassembling parts, cleaning or storing, turn OFF the appliance, allow to cool and disconnect from the wall outlet.
- Strictly follow the Care and Cleaning instructions on Page 26.
- Do not use harsh abrasives or caustic cleaners when cleaning this appliance.
- This appliance is equipped with a power cord having a grounding wire with a grounding plug. The appliance must be grounded using a 3-hole properly grounded outlet. In the event of an electrical short circuit, grounding reduces the risk of electrical shock.
- If the power outlet is a standard 2-prong wall outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.
- Do not, under any circumstances, cut or remove the third (ground) prong from the power cord or use an adapter.
Warning: Never immerse the Glass Jug, Power Base, power cord or power plug in water or allow moisture to come in contact with these parts.
For All Electrical Appliances
- This appliance is for household use only.
- Unwind the power cord fully before use.
- Do not let the cord hang over the edge of a table or counter, or touch hot surfaces.
- Do not use the appliance for anything other than its intended purpose as described in this booklet. Do not use outdoors. Do not use in moving vehicles or boats.
- Close supervision is necessary when any appliance is used by or near children.
- Regularly inspect the supply cord, plug and actual appliance for any damage. Do not operate if damaged in any way or after the appliance malfunctions. Immediately cease use of the appliance and call Breville Customer Service at 1-866-BREVILLE for examination, repair or adjustment.
- For any maintenance other than cleaning, call Breville Customer Service at 1-866-BREVILLE.
- Consult a qualified electrician if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
Warning: DO NOT OPERATE THE APPLIANCE ON AN INCLINED SURFACE. DO NOT MOVE THE APPLIANCE WHILE IT IS SWITCHED ON.
Breville Assist™ Plug
Your Breville appliance comes with a unique Assist™ Plug, conveniently designed with a finger hole in the power plug for easy and safe removal from the wall outlet. For safety reasons it is recommended you plug your Breville appliance directly into its own electrical outlet on a dedicated circuit separate from other appliances. If the electric circuit is overloaded with other appliances, your appliance may not function properly. Use in conjunction with a power strip or extension cord is not recommended.
Short Cord Instructions
Your Breville appliance is fitted with a short power supply cord as a safety precaution to prevent personal injury or property damage resulting from pulling, tripping or becoming entangled with a longer cord. Do not allow children to use or be near this appliance without close adult supervision.
Longer detachable power supply cords or extension cords are available and may be used if care is exercised. If an extension cord is used, (1) the marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance, (2) the cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally and (3) the extension cord must include a 3-prong grounding plug.
SAVE THESE INSTRUCTIONS FOR HOUSEHOLD USE ONLY
Know Your Breville Tea Maker
Diagram of the Breville BTM800XL Tea Maker:
- A: Jug lid
- B: Stainless steel scale filter
- C: Tea basket lid
- D: Stainless steel tea basket
- E: Jug post - magnetically attaches the tea basket
- F: Glass jug - 51oz (1.5L) water max, 41oz (1.2L) tea max
- G: Immersed temperature sensor
- H: Tea scoop
- I: Power base
- J: Cord Storage - concealed on the underside of the power base
Control Panel Diagram:
- K: AUTO START button - set the tea maker to automatically begin brewing at a pre-selected time
- L: KEEP WARM button - keeps the brewed tea or heated water warm for up to 60 minutes
- M: BASKET button - continuously auto lifts & lowers the tea basket. The movement allows water to circulate freely around the tea leaves for maximum infusion
- N: TEA TYPE button - preset brew temperatures recommended for green, black, white, herbal & oolong tea
- O: Variable temperature control - overrides the preset brew temperatures
- P: Backlit LCD screen
- Q: Variable time control - overrides the preset brew times
- R: TEA STRENGTH button - preset brew times recommended for strong, medium and mild brews
- S: HOT WATER|Cancel button - for use as a variable temperature kettle
- T: TEA|Cancel button - activates the tea brewing cycle
Before First Use
Tea Types
There are four main types of teas from the tea plant camellia sinensis. The picking and processing methods determine the type of tea finally produced.
- Black Tea: The most common type worldwide. Made by fermenting harvested leaves for a couple of hours before heating or drying. Oxidation darkens leaves and increases caffeine. Strongest color and flavor.
- White Tea: Rarest and most exclusive. Made from whitish buds steamed then dried naturally. Low in caffeine, slightly sweet flavor.
- Green Tea: Approximately ten percent of the world's tea. Leaves are picked, rolled, and dried before turning brown. Distinctive aroma, slightly astringent taste.
- Oolong Tea: Semi-fermented. Leaves processed immediately after picking. Short oxidation period turns leaves from green to red/brown. Floral, fruity quality. Not recommended with milk, sugar, or lemon.
- Herbal Infusions or Tisanes: Not from the tea plant, but from flowers, leaves, roots, or seeds (e.g., chamomile, peppermint, fennel, rose hip, lemon verbena). Do not become bitter with extended brews. Can be brewed with boiling water up to 3 times without jeopardizing taste.
- Blends: Combinations of different tea types for flavor consistency (e.g., English Breakfast, Earl Grey).
Tip: Brewed tea leaves make ideal garden fertilizer.
Tea Storage
- Vacuum-sealed bags: Up to two years, depending on quality.
- Once opened: Store in an airtight container in a dry, dark place.
- Black teas last longer than green/oolong, but all teas need ideal storage conditions.
- Signs of staleness: Lost aroma, bitter or dull taste.
Tips for Optimal Tea Brewing
- Water quality affects taste; use filtered water for best results.
- Finer tea particles infuse faster but can release more tannin, creating a harsher taste. Adjust brewing time for desired strength.
- Use approximately one scoop of tea per cup / 8oz of water, adjusting based on tea packaging and personal preference.
Water to Tea Scoop Ratio:
Glass Jug Marking | Cups / Ounces | Tea Scoops |
---|---|---|
500mL | Approx. 2 Cups / 16oz | 2 Scoops |
750mL | Approx. 3 Cups / 24oz | 3 Scoops |
1000mL | Approx. 4 Cups / 32oz | 4 Scoops |
1200mL | Approx. 5 Cups / 40oz | 5 Scoops |
Preparing the Tea Maker for Use
It is recommended to run a boiling cycle and discard the water to remove dust or residues.
- Remove and discard all packaging, labels, and tape.
- Remove the Jug Lid and Tea Basket. Wash the Jug Lid, Tea Basket, Basket Lid, and Tea Scoop in warm, soapy water with a soft sponge; rinse and dry thoroughly.
- Place the Power Base on a flat, dry surface.
- Without the Tea Basket, fill the Glass Jug to the 'WATER MAX' mark (1500mL) and place it on the Power Base. Secure the Jug Lid.
- Unwind the power cord and plug into a grounded wall outlet.
- The LCD screen will illuminate with default settings (e.g., 175°F, 3:00).
- Press the left ARROW UP button until the LCD displays 212°F. The 'Custom' LED will illuminate.
- Press the HOT WATER|Cancel button to start the cycle. The button surround will light up, and the LCD will show 'ON', then real-time heating progress.
- Once 212°F is reached, a tea alert will sound three times, and the HOT WATER|Cancel button surround will turn off.
- Discard the water. The Tea Maker is now ready for use.
Warning: NEVER IMMERSE THE BASE OF THE GLASS JUG, THE POWER BASE, POWER CORD OR POWER PLUG IN WATER OR ALLOW MOISTURE TO COME IN CONTACT WITH THESE PARTS.
Warning: NEVER FILL THE GLASS JUG WITH CHILLED WATER. ALLOW THE TEA MAKER TO COOL BEFORE REFILLING.
Warning: FILLING PAST THE 'MAX' LINE MAY RESULT IN SERIOUS BURNS OR INJURIES AS A RESULT OF OVERFLOWING HOT OR BOILING WATER. FILLING BELOW THE 'MIN' LINE WILL RESULT IN THE TEA MAKER SWITCHING OFF BEFORE THE WATER HAS BOILED OR REACHED THE SELECTED TEMPERATURE.
Operating Your Breville Tea Maker
Use as a Tea Maker for Brewing Tea
- Remove the Glass Jug from the Power Base and remove the Jug Lid. Fill the Glass Jug with the desired amount of water, ensuring not to exceed the 'TEA MAX' mark (1200mL).
- Place the Basket on a flat, dry surface. Remove the Basket Lid by lifting its sides.
- Use the provided Tea Scoop to fill the Basket with tea leaves. A general guideline is 1 scoop per cup / 8oz of water, but refer to tea packaging or personal preference.
- Replace the Basket Lid on the Basket, ensuring it snaps securely.
- Slide the assembled Basket onto the magnetic post inside the Glass Jug. The Basket will attach magnetically. Replace the Jug Lid.
Selecting the Tea Type
The tea type determines the brew temperature. The Tea Maker has 5 preset tea types (Green, Black, White, Herbal, Oolong) for optimal brewing. A customizable setting is also available.
- Press the TEA TYPE button repeatedly until the desired tea type ('Green', 'Black', 'White', 'Herbal', or 'Oolong') illuminates.
- The LCD screen will display the preset brew temperature for optimal brewing of the selected tea type (left figure on the LCD).
Selecting the Tea Strength
Tea strength determines brew time. The Tea Maker offers 3 preset strengths (Strong, Medium, Mild) and a customizable brew time setting.
- Press the TEA STRENGTH button until the desired strength ('Strong', 'Medium', or 'Mild') illuminates.
- The LCD screen will display the preset brew time recommended for the selected strength and tea type (right figure on the LCD).
Note: 'BREW TIME' can be adjusted during heating, but 'BREW TEMP' cannot be changed once heating begins. To adjust brew time, use the right ARROW UP/DOWN buttons (30-second increments, up to 10 minutes). To change brew temperature, cancel the cycle (TEA|Cancel) and re-select.
Note: If the Glass Jug is removed during water heating, the cycle cancels automatically. Press TEA|Cancel to restart.
Note: If the Glass Jug is removed during brewing, the LCD counts down. The basket returns to the top when the brew time elapses and the jug is replaced.
Note: The 'Basket Cycle' feature can significantly increase infusion rate and affect strength. Consider reducing initial strength/brew time.
Note: 'Keep Warm' will not activate if water temperature is below 120°F.
Note: 'Basket Cycle' is recommended for 1000mL to 1200mL brews.
Note: The 'Auto Start' feature can be canceled anytime by pressing the AUTO START button.
Note: Once a customized time/temperature is set, it's memorized until changed. See Page 31 for default settings.
Note: When the Tea Maker is plugged in, the LCD illuminates for 3 minutes before standby mode. Press any button (except HOT WATER/TEA Cancel) to reactivate. Pressing HOT WATER/TEA Cancel will start that function immediately.
Note: If the Glass Jug is removed with the basket lowered, the basket will automatically rise to the top when the jug is replaced.
- Press the TEA|Cancel button to start the tea brewing cycle. The button surround illuminates, and the LCD shows 'ON'. After reaching 120°F, 'ON' is replaced by the selected brew time.
- Once the selected brew temperature is reached, the assembled Basket automatically lowers into the heated water.
- When the Basket reaches the bottom, the LCD indicates brewing progress, counting down.
- At the end of the cycle, the Basket automatically rises to prevent over-brewing. A tea alert sounds three times. The LCD displays 'Time Since Brew' (up to 60 minutes) to monitor freshness.
Selecting the 'Keep Warm' Feature
This feature keeps brewed tea or heated water warm for up to 60 minutes. The 'Keep Warm' temperature ranges from 160-175°F, depending on the original brew temperature.
To activate: Press the KEEP WARM button before, during, or after the cycle. The button surround illuminates.
Note: 'Keep Warm' only functions during the 'Time Since Brew' period (up to 60 minutes) and requires the Glass Jug to be on the Power Base.
Selecting the 'Basket Cycle' Feature
This feature continuously lifts and lowers the Basket during brewing for maximum infusion.
To activate: Press the BASKET button once. The button surround illuminates, and 'BASKET CYCLE' appears on the LCD.
During the cycle: The BASKET button surround flashes as the basket moves.
To cancel: Press the BASKET button once. The surround turns off, 'BASKET CYCLE' disappears, and the basket returns to the bottom for the remainder of the brew time.
Use as a Variable Temperature Kettle
The Tea Maker can also boil or heat water to a customizable temperature.
Note: Clean the Glass Jug thoroughly and remove the Tea Basket before using as a kettle.
- Fill the Glass Jug with water to the desired level, not exceeding 'WATER MAX' (1500mL).
- To boil water (212°F): Press the left ARROW UP button until 212°F is displayed. The 'Custom' LED illuminates.
- To heat water to a customized temperature: Use the left ARROW UP/DOWN buttons to adjust temperature (5°F/3°C increments from 160°F/70°C to 205°F/95°C, max 212°F/100°C). The 'Custom' LED illuminates.
- Press the HOT WATER|Cancel button to start the cycle. The surround illuminates, and the LCD shows 'ON' with real-time heating progress.
- Brew temperature cannot be changed once the cycle starts. Press HOT WATER|Cancel to stop and re-select.
- Once the set temperature is reached, a tea alert sounds three times. The LCD displays 'Time Since Brew' (up to 60 minutes).
- The 'Keep Warm' feature can be activated before, during, or after the water heating cycle (see Page 17).
Additional Features
Customizing Brew Temperature & Time
Customizing Brew Temperature
In addition to the 5 preset temperatures, you can set a custom brew temperature for different tea varieties or personal taste.
To customize:
- Press the left ARROW UP/DOWN buttons to adjust temperature (5°F/3°C increments from 160°F/70°C to 205°F/95°C, max 212°F/100°C).
- The LCD screen displays the customized temperature (left figure).
Note: Pressing ARROW UP/DOWN while a preset tea type is illuminated will override it and illuminate 'Custom'.
Note: This product is not calibrated for commercial or scientific use. Temperatures may vary but are within optimal brewing ranges.
Customizing Brew Time
In addition to the 3 preset brew times, you can set a custom brew time.
To customize:
- Ensure the brew temperature (tea type) is selected.
- For brew times less than 10 minutes: Use the right ARROW UP/DOWN buttons to adjust time (30-second increments, up to 10 minutes).
- For brew times over 10 minutes (Manual Lift mode): Once water reaches temperature, the basket lowers and brewing begins. It does NOT automatically lift. You must manually lift the basket when the desired brew time has elapsed.
- Press the right ARROW UP button to increase time up to 10 minutes.
- Continue pressing right ARROW UP. The LCD will display 'MANUAL LIFT' and '--:--'.
Auto Start Feature
This feature allows you to program a specific time for the Tea Maker to automatically start a tea brewing or water heating cycle.
Setting the 'Auto Start' Feature
- Press and hold the AUTO START button until the clock symbol appears on the LCD, and CURRENT TIME and START TIME blink. The button surround illuminates, and a tea alert sounds.
- Set CURRENT TIME: Use left ARROW UP/DOWN buttons (1-minute increments). Ensure AM/PM is correct.
- Set START TIME: Use right ARROW UP/DOWN buttons (1-minute increments). Ensure AM/PM is correct.
- Press the flashing HOT WATER|Cancel or TEA|Cancel button to select the desired function (tea brewing or water heating).
- The LCD displays current time, start time, and the AUTO START symbol. The AUTO START button surround remains illuminated until the START TIME is reached.
- Ensure the Tea Maker is prepared with sufficient water (and tea leaves for brewing).
- At the START TIME, the Tea Maker automatically begins the cycle. The AUTO START button surround turns off.
Re-selecting 'Auto Start' using previous START TIME
- Press the AUTO START button once. HOT WATER|Cancel and TEA|Cancel buttons flash.
- Press HOT WATER|Cancel or TEA|Cancel to re-select the function. 'Auto Start' is now reset.
A Note on Standby Mode
When plugged in, the LCD illuminates for 3 minutes before entering standby mode (screen off). Press any button (except HOT WATER/TEA Cancel) to reactivate. Pressing HOT WATER/TEA Cancel will start that function immediately.
Moving the Tea Basket After the Brewing Cycle
After brewing, you can lower the basket again for extra infusion (stronger tea). Press and hold the BASKET button for 2 seconds. The surround flashes, and the basket lowers. Once desired strength is reached, press and hold BASKET for 2 seconds again to raise it.
Temperature Conversion (°F to °C)
The default temperature reading is Fahrenheit but can be converted to Celsius.
Simultaneously press and hold the TEA TYPE and TEA STRENGTH buttons for 2 seconds. The '°C' or '°F' symbol will appear on the LCD screen.
Note: Once Fahrenheit is converted to Celsius, the setting is memorized until changed. See Page 31 for default settings.
Care & Cleaning
Ensure the Tea Maker is OFF. Unplug and allow to cool completely before cleaning.
Note: Only the Jug Lid, Tea Basket, Tea Basket Lid, and Tea Scoop are dishwasher safe.
Warning: NEVER IMMERSE THE BASE OF THE GLASS JUG, POWER BASE, POWER CORD OR POWER PLUG IN WATER OR ALLOW MOISTURE TO COME IN CONTACT WITH THESE PARTS.
Cleaning the Jug Lid and Integrated Scale Filter
- Wash the Jug Lid in warm soapy water with a soft sponge; rinse and dry. Clean the integrated scale filter under running hot water or with a brush.
- The Jug Lid is also dishwasher safe. Position vertically with the filter facing up for proper drainage.
- Dry all surfaces thoroughly before use.
Cleaning the Glass Jug
- Empty the Glass Jug after each use. Do not leave brewed tea overnight.
- Wipe the interior with a soft damp sponge or rinse with warm water. Avoid soapy water if using only as a tea maker, as tea deposits enhance flavor.
- Wipe the exterior with a soft damp cloth.
Warning: NEVER IMMERSE OR WASH EXTERIOR OF GLASS JUG UNDER RUNNING WATER.
Note: Do not use chemicals, steel wool, or abrasive cleaners, as they may scratch the surface.
- To remove tannin buildup: Fill the Glass Jug to the 'WATER MAX' mark (1500mL) and either:
- Add juice of one lemon and boil. Let soak overnight, discard solution, rinse, boil clean water, discard. Repeat if necessary.
- Add 2 tbsp baking soda and boil. Let soak overnight, discard solution, rinse, boil clean water, discard. Repeat if necessary.
- Add 6 tbsp white vinegar and boil. Let soak overnight, discard solution, rinse, boil clean water, discard. Repeat if necessary.
- Dry thoroughly with a soft, lint-free cloth before use.
Note: Scale build-up can affect performance. Use a commercial de-scaling agent regularly and follow its instructions.
Cleaning the Tea Basket Lid, Tea Basket and Tea Scoop
- Wash in warm soapy water with a soft sponge; rinse and dry. Mild liquid cleanser or spray solution may be used. Apply cleanser to sponge, not surfaces.
- These accessories are also dishwasher safe.
- Dry all surfaces thoroughly before use.
Cleaning the Power Base
- Wipe with a soft damp sponge.
- Dry thoroughly before plugging into a wall outlet.
Storage
- Ensure the Tea Maker is OFF, clean, and dry before storing.
- Ensure the assembled Tea Basket is securely attached to the magnetic post.
- Ensure the Jug Lid is securely in place.
- Wrap the power cord in the storage space under the Power Base.
- Stand the Tea Maker upright on the Power Base. Do not store items on top.
Troubleshooting
Possible Problem: Tea Maker will not switch 'ON'
Easy Solution: Check power plug is secure; use an independent outlet; reset circuit breaker if necessary. For severe overheating, a thermal cut-out will shut down the unit; call Breville Customer Service (1-866-BREVILLE).
Possible Problem: The Tea Maker will not work
Easy Solution: Check Glass Jug is securely positioned on the Power Base.
Possible Problem: The LCD light has gone out
Easy Solution: The Tea Maker enters standby mode after 3 minutes of inactivity (LCD screen turns off). To reactivate: Remove and replace the Glass Jug, or press any button on the Power Base (except HOT WATER|Cancel or TEA|Cancel). The LCD will re-illuminate.
Possible Problem: I cannot select certain functions
Easy Solution: Certain functions cannot be selected or changed during heating or brewing cycles. The LCD may change temporarily, or a sound alert may be heard, but no changes will be made to the cycle.
Possible Problem: The LCD screen displays 'RESET'
Easy Solution: This indicates a resettable electronic issue. Unplug the appliance, wait 5 seconds, then plug back in. If the message persists, contact Breville Customer Service (1-866-BREVILLE).
Possible Problem: The LCD screen displays 'ERROR'
Easy Solution: This indicates a non-resettable issue. Contact Breville Customer Service (1-866-BREVILLE).
Possible Problem: I would like to have the Tea Maker's default settings back
Easy Solution: Even when unplugged, settings are remembered. To restore default settings for each function, simultaneously press and hold AUTO START and KEEP WARM buttons for 2 seconds.
Possible Problem: There is a rattling noise inside the Glass Jug
Easy Solution: This is normal. The noise comes from the magnet in the jug post and may be heard when the Tea Basket is not attached.
Possible Problem: The 'BASKET CYCLE' feature / BASKET button does not work
Easy Solution: The BASKET button is only selectable when brewing tea, not when using it as a variable temperature kettle. When brewing tea, it has 3 uses:
- To assist infusion: Continuously lifts and lowers the basket during brewing for maximum infusion. Press BASKET button once before or during the cycle (see Page 18).
- For extra infusion: Lowers the basket after brewing is complete for stronger tea. Press and hold BASKET for 2 seconds after the cycle. Press and hold again for 2 seconds to raise the basket (see Page 23).
- For brew times over 10 minutes: Basket lowers when temperature is reached and brewing begins. It does NOT automatically lift. You must manually lift it when the brew time has elapsed (see Page 21 for customizing brew time).
Possible Problem: After boiling water, bubbles appear around the temperature sensor
Easy Solution: This is normal for the functionality of the Tea Maker.
Possible Problem: My tea tastes too weak or too strong
Easy Solution: Tea taste is personal. Experiment with tea amount or brew time. For stronger tea, increase amount/time (see Pages 16 and 21). For weaker tea, decrease amount/time (see Pages 16 and 21).
One Year Limited Warranty
Breville® warrants this appliance against defects in material or workmanship for one (1) year from the original consumer purchase date. This warranty does not cover damage from abuse, neglect, commercial use, or any use not found in the "Instructions for use" booklet. There is no warranty for glass parts, glass containers, filter basket, blades, and agitators.
HWI Breville® disclaims responsibility for consequential or incidental damages. Some states/provinces may not allow this exclusion/limitation.
ANY WARRANTY OF MERCHANTABILITY OR FITNESS WITH RESPECT TO THIS PRODUCT IS ALSO LIMITED TO THE ONE YEAR LIMITED WARRANTY PERIOD.
Some states/provinces may not allow disclaimer of implied warranties for consumer goods.
This warranty grants specific legal rights, which may vary by state or province.
If the appliance becomes defective within the warranty period, do not return it to the store. Please contact our Customer Service Center.
US Customers
- Mail: Breville USA, 19400 S. Western Ave, Torrance CA 90501-1119
- Phone: Customer Service: 1 (866) BREVILLE
- Email: Customer Service: askus@brevilleusa.com
Canadian Customers
- Mail: Breville Canada, 2555, Avenue de l'aviation, Pointe-Claire (Montreal), Quebec H9P 2Z2
- Phone: Customer Service: 1 (866) BREVILLE
- Email: Customer Service: askus@breville.ca