Shark IQ Robot Vacuum

Important Safety Instructions

Read all instructions before using the Shark IQ Robot. Keep this guide for future reference.

WARNING

To reduce the risk of injury or damage, follow these basic precautions:

• Read all instructions.
• Do not use outdoors or on wet surfaces.
• Do not allow children or pets to play with or ride on the robot.
• Use only as described in this manual.
• Do not use with damaged cord or plug.
• Do not use if unit is dropped or damaged.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Do not use to pick up sharp objects such as glass or nails.
• Do not operate the robot in a room with infant or toddler.
• Do not place anything on top of the robot.
• Do not operate the robot without the dust bin and filter in place.
• Do not operate the robot in areas with exposed electrical outlets in the floor.
• Do not immerse the robot in water or other liquids.
• Do not handle the plug or appliance with wet hands.
• For indoor household use only.

SAVE THESE INSTRUCTIONS

Getting Started

Note: The Quick Guide shows the select accessories that are included with your model. Accessory type and quantity may vary depending on the model.

Illustrations may differ from actual product. Specifications are subject to change without notice.

Using the Shark IQ Robot®

Manual Cleaning Mode

To manually start a cleaning cycle, press the Clean button on the robot or on the mobile app.

To stop the robot before it finishes cleaning and automatically returns to the dock, press the Dock button.

Note: Charge the robot completely before its first cleaning. It may take up to 6 hours to fully charge.

Note: Avoid picking up or moving the robot or dock. If relocated, the robot may not follow its cleaning path or find its way back to the dock. If picked up or moved, return it to within 6 inches of its last location.

Emptying the Dust Bin

Empty debris and dust into trash. Make sure to insert the dust bin completely until it clicks into place.

Look between the filter and plastic shield and make sure there is no debris buildup. Remove shield and clear any debris buildup as needed with a dry cloth or soft brush.

Cleaning and Replacing the Filter

For optimal suction power, regularly clean and replace the filter inside the robot's dust bin.

IMPORTANT: DO NOT use water when cleaning the filter.

Lightly tap the filter to remove dust and debris. Pull filter out of the dust bin by the tabs. Reinsert the filter into the dust bin, then slide the dust bin back into the robot.

Note: Make sure to insert the dust bin completely, until it clicks into place.

Cleaning Side Brushes

Clean side brushes as needed. Carefully unwind and remove any string or hair wrapped around brushes. Gently wipe brushes with a dry cloth. To reinstall, snap the brushes over the pegs. Spin the brushes manually to make sure they are installed correctly.

Note: Remove and replace any side brushes that are bent or damaged. To remove a brush, lift it off its peg.

Cleaning the Wheels

Clean the wheel housing periodically. To clean, rotate each drive wheel while dusting. Periodically clean the drive wheels and the housing around them.

Self-Cleaning Brushroll

The Self-Cleaning Brushroll actively removes hair wrap while your robot cleans. If some debris remains wrapped around the brushroll, continue cleaning to allow the brushroll to clean itself.

To access the brushroll, push up on the tabs on the brushroll access door, then lift off the door. Lift out the brushroll. Clean off any debris from the brush roll. Reinstall the brushroll, inserting the flat end first. Close the brushroll access door and press down until both sides click into place.

Note: Replace brushroll every 6 to 12 months, or when visibly worn.

Note: When cutting away debris, be sure not to cut the brushroll.

Cleaning Sensors and Charging Pads

Clean sensors and charging pads as needed. With a dry cloth, gently dust off the sensors and pads located on the bottom of the robot and on the dock.

IMPORTANT: The robot uses cliff sensors to avoid stairs and other steep drops. Sensors may work less effectively when they are dirty. For best results, clean sensors regularly.

Using the SharkClean App and Voice Controls

Get the most out of your Shark IQ Robot with these app features:

• Recharge and Resume: Use Recharge and Resume to help ensure complete, multi-room coverage in your home.
• Scheduling: Set whole-home cleanings for any time, any day.
• Control From Anywhere: Wherever you are, you're in control of your robot.
• Cleaning Reports: Each time your robot cleans, your app will generate a cleaning report.
• Volume Control: You can adjust the volume level of your robot's audio notifications.

Search for SharkClean in the app store and download the app to your iPhone™ or Android™™.

Setting Up Voice Control with Google Assistant or Amazon Alexa

Visit sharkclean.com/app for setup instructions.

Google Assistant:

• "OK Google, tell Shark to start cleaning."
• "OK Google, tell Shark to pause my robot."
• "OK Google, tell Shark to send my robot to the dock."

Amazon Alexa:

• "Alexa, tell Shark to start cleaning."
• "Alexa, tell Shark to pause my robot."
• "Alexa, tell Shark to send my robot to the dock."

Wi-Fi Troubleshooting

• To use the app, your phone must be connected to a 2.4GHz network. The app will only work on a 2.4GHz network.
• Typical home Wi-Fi networks support both 2.4GHz and 5GHz.
• Do not use a VPN or a proxy server.
• Make sure Wi-Fi isolation is turned off on the router.
• If you cannot connect, call a service center.

STILL CAN'T CONNECT?

• Restart your phone
• Reboot your robot: Press the power button on the side of the ROBOT to the OFF position for 10 seconds, then press it again to turn power back ON.
• Reboot your router: Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.

Troubleshooting Error Codes

For all other issues, please call contact a service center.

Refurbished Product Limited Ninety Days Warranty

This product that has been refurbished is warranted against any electronic or mechanical defects for a period of NINETY DAYS from the date of the original purchase by the consumer. This warranty does not apply to any cosmetic appearance items such as scratches.

Should a defect occur, the Refurbished Product Service Center will repair or, at its option, replace defective unit/parts with new or rebuilt materials without charge for either parts or labor. Replacement unit/parts will be warranted for the remaining portion of the original warranty period.

This warranty does not cover installation or damage from accident, misuse, abuse, improper wiring, incorrect voltage, operating the unit against the instructions in the owner's manual or any product which has been opened, altered, or tampered with.

This warranty does not cover costs for removal and or installation of the unit for repair. SharkNinja Operating LLC shall not be liable for any special, incidental or consequential damages or for any other expenses incurred by reason of use or sale of this product. This warranty is in lieu of any other warranties expressed or implied warranty of merchantability of fitness for particular use or otherwise.

This warranty gives the consumer specific legal rights and they may also have other rights which vary from State to State. Some States do not follow the exclusion or limitation of incidental or consequential damages, hence the above exclusion and limitations may not apply.

Warranty Repair Information:

If you need service on your unit and this product requires repair during the 90 days warranty period; please go to www.ConsumerServiceRefurbish.com or call the Refurbished Product Service Center at 562-946-3531 to obtain the required return authorization (RA) number. Pack the unit properly (the original carton is ideal for this purpose) along with a copy of your purchase receipt and a letter describing the problem. Send the unit freight prepaid and insured to:

Refurbished Product Service Center,
Att: Customer Service Department
9043 Siempre Viva Rd Suite 110/120, San Diego CA, 92154

We will refuse to accept delivery of the returned unit unless the assigned RA number appears on the outside of the shipping carton.

Owner's Information

(Keep for your permanent records)

NAME:

ADDRESS:

CITY:

STATE:

ZIP CODE:

PHONE:

E-MAIL:

MODEL: RV9904V3US

SERIAL NO.:

FCC Warnings

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This Device complies with part 15 of the FCC rules. Operation is subject to the following conditions:

1. This device may not cause harmful interference
2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device.