MGI ZIP Navigator User Manual

MGI ZIP Navigator User Manual

Version 1.6

Welcome and Getting Started

Thank you for purchasing the Game Changing MGI ZIP Navigator motorized caddy. To get the most out of your caddy, please follow these quick steps before use:

  • Register your caddy online [section 1.0]
  • Assembling the caddy [section 3.0]
  • Charge the battery [section 4.0]

For Customer Support, please contact MGI directly for immediate and professional advice.

Email: salesusa@mgigolf.com

LIVE chat: visit www.mgigolf.com

USA: 760 966 1566

Local Service Centers: visit www.mgigolf.com to locate your local service center.

Note: This user manual was correct at the time of printing. The online version is the most up-to-date and must be referred to as the correct version. To download the most current user manual, please visit www.mgigolf.com. Images shown throughout this manual may not be of the particular model you have purchased; however, the instructions they refer to are for the model in the user manual.

1.0 Registration

It is most important to register your MGI Caddy online immediately as registration:

  • Records your caddy for warranty purposes.
  • Speeds up any servicing required on your caddy.
  • Assists MGI in contacting you with any updates to your caddy.

To register your caddy, visit www.mgigolf.com.

You will need to record your MGI serial number. This is found on the caddy battery base or in the top box compartment.

Please keep this user manual on file for your own reference and a copy of your serial number.

My MGI Caddy Serial Number is: [example AZXNV1173401234]

Purchased Date: ____ / ____ / ________

You may be required to show proof of purchase, so we recommend you keep your receipt with this manual.

2.0 What's Included

  • MGI ZIP Caddy
  • 24v Lithium Battery
  • Battery Charger
  • GPS Holder
  • MGI Pouch with:
    • User Manual
    • Accessory Guide

3.0 Assembling Your Caddy

3.1 Attaching the Rear Wheels

On the wheel, press the grey release button on the wheel hub. Place the wheel onto the axle. You will notice you need to match up the inner female groove on the axle and the male part of the wheel. When placed in position, simply release the button. You will notice a "click" when the wheel is properly secured. To check that the wheel is properly in position, pull on the wheel. If it is properly in position, it will not slide off. Repeat for the other wheel.

[Diagram: Shows a golf caddy rear wheel being attached to an axle. The axle has a groove, and the wheel hub has a grey release button. The diagram illustrates aligning the wheel onto the axle.]

3.2 Rear Wheel Positions

The MGI ZIP caddy is designed to allow the rear wheels to be in two positions. The position is determined by where the wheel is locked on the axle in either of the two grooves. The drive position is used during the normal operation of the caddy. The free wheel position is used to freely push the caddy should you experience battery or caddy issues on the course.

[Diagram: Close-up of the rear axle showing two distinct grooves where the wheel can be locked. One groove is labeled "Drive position" and the other "Free wheel position".]

i. Drive position: Lock the wheel onto the groove closest to the battery base. To do this, press the grey release button on the wheel hub, push the wheel onto the axle as far as possible. To test for drive position, try rolling the wheel backwards. If you feel resistance, then the wheel is now in drive position and ready to use. Repeat for both wheels.

ii. Free wheel: Lock the wheel into the groove closest to the end of the axle. To do this, press the grey release button on the wheel hub, push the wheel onto the axle and release the release button onto the groove. To test for free wheel position, try rolling the wheel backwards. The wheel should spin freely with no resistance. Repeat for both wheels.

3.3 Unfolding

Please see below the steps to unfold a ZIP Caddy Handle.

[Diagram sequence showing the unfolding process:]

  1. Step 1: Ensure both rear wheels are attached.
  2. Step 2: Release the fold lever.
  3. Step 3: Move the Top Bag Support away from the front wheel assembly until you hear it click.
  4. Step 4: The handle is now free to pull upwards. The handle will naturally unfold as you continue to pull until the handle is completely open.
  5. Step 5: Ensure that the latch at the bottom of the handle clicks into place.
  6. Step 6: Close the fold lever to lock the handle into place in one of three positions.
  7. Step 7: Push the Top Bag support down to move it into position.

3.4 Folding

[Diagram sequence showing the folding process:]

  1. Step 1: Disconnect the battery. It can be left on or removed from the caddy.
  2. Step 2: Open the fold lever to release the handle.
  3. Step 3: Pull up the latch at the bottom of the handle.
  4. Step 4: Lower the handle down flat.
  5. Step 5: Push the toggle down on the top bag support and then move the Top Bag Support down so that it locks over the front wheel assembly.
  6. Step 6: Close the fold lever to lock the handle into place.

3.5 Fourth Foldable Rear Wheel

The MGI Zip Navigator comes standard with a fourth foldable and extendable rear wheel. This wheel MUST be unfolded and extended into position at all times when the caddy is in use. This will reduce damaging the caddy and provide the ultimate in stability across all terrains. This fourth wheel should be cleaned regularly with a cloth to ensure it can be folded and retracted as required for storage.

[Diagram: Shows the rear of the caddy with the fourth wheel extended and in its folded position.]

3.6 GPS Holder and Top Handle Compartment

In the top handle compartment, there is a position for a GPS/mobile device holder. Open the compartment and connect the holder into position. To open the holder, always press the button at the top of the holder. Place the GPS into the cradle, then close the holder by squeezing the two sides closer together.

[Diagram: Shows the top handle compartment open, with a GPS holder being inserted.]

3.7 Inverting Rear Wheels

The rear wheels can be inverted on the axle to reduce the size of the caddy when folded.

[Diagram: Shows the rear wheels inverted on the axle.]

4.0 Battery Charging & Connection

The MGI Zip Navigator can only be used with the MGI 24v 380Wh Lithium battery.

4.1 Initial Charge

  • Before using your MGI ZIP caddy for the first time, you must fully charge the battery overnight.
  • Plug the charger AC lead into a power point – the Green LED illuminates to indicate the charger is powered on.
  • Plug the charger output connection into the connector on the front of the battery – the Red LED illuminates to indicate charging.
  • When the charging LED indicator has turned green, the battery is fully charged and ready to be used.

Please refer to the battery charger user manual for further information.

[Diagram: Shows the MGI Lithium battery and its charger.]

4.2 Connecting the Battery onto the Caddy

Position the battery on the caddy and push the battery down to secure it. Push the handle down to connect the battery to the caddy.

Your caddy has been equipped with a fail-safe battery connection, so the caddy will not move when you connect the battery. Your caddy will only start once the speed control is switched on.

[Diagram: Shows the battery being inserted and connected to the caddy.]

4.3 Charging the Battery after Use

  • Disconnect the battery by lifting the handle.
  • The battery can be left on or removed from the caddy for charging.
  • Plug the charger AC lead into a power point – the Green LED illuminates to indicate the charger is powered on.
  • Plug the charger output connection into the connector on the front of the battery – the Red LED illuminates to indicate charging.
  • When the charging LED indicator has turned green, the battery is fully charged and ready to be used.

5.0 Fitting the Golf Bag

Ensure that the top bag support straps are disconnected. Position the golf bag on the caddy.

Secure the top bag support strap

  • Select a good position for the elasticized straps to be put around the golf bag.
  • Stretch the longer end of the strap and loop the rounded plastic bar underneath the hook on the shorter end.
  • The top bag support straps should now be connected.

Please ensure the top bag support straps are hooked in place securely before releasing. Failure to do so could result in injury to the user.

Adjusting the length of the top bag support strap

The rounded plastic bar on the longer strap can be adjusted to ensure the bag is secured properly in place.

Secure the lower bag strap

Pull the lower bag strap over the base of the golf bag.

[Diagram: Shows a golf bag being secured by the top and bottom straps on the caddy.]

6.0 Operating the Digital Top Box

6.1 Top Box Display

The top box display features the following controls and indicators:

  1. Distance Mode Button
  2. Unit Setting Button
  3. ON/OFF Speed Control Button
  4. Speed Setting Indicator
  5. Battery Level Indicator
  6. Distance Mode
  7. Distance
  8. Unit Measurement
  9. Remote Battery Level Indicator

[Diagram: A close-up of the caddy's top box display, with numbered callouts pointing to each control and indicator.]

6.2 Start / Stop the Caddy

Please note the following points regarding the ZIP Caddy Speed Control:

  1. To select the desired speed, rotate the speed control button. Turning the speed control button clockwise will increase the speed, whilst anti-clockwise will decrease speed.
  2. The speed setting chosen is displayed in the center of the colored screen.

Please note you will feel notches as you rotate the speed control. The notches do not indicate a change in speed. The speed will only increase or decrease as the number changes in the display.

  1. To start the caddy at this desired speed, tap the top of the speed control button.
  2. Another tap will stop the caddy.
  3. The desired speed can be altered up or down while the caddy is moving.

[Diagram: Shows the speed control button on the top box, with an arrow indicating rotation for speed adjustment and a tap action for start/stop.]

6.3 Turn the Caddy Off

Please note the following points regarding the Zip Caddy Battery:

Connecting the Battery onto the Caddy: Position the battery on the caddy and push the battery down to secure it. Push the battery handle down to connect the battery to the caddy.

To turn the caddy Top Box Display off: Hold down the Start/Stop Speed Control Button and Left Hand Distance Mode Button for four seconds, and the display will turn off, thereby disabling the Top Box. Please note that the battery will still be connected to the caddy and will continue to drain whilst connected.

Please note that the caddy display will also turn off if the Speed Control is not operated for 30 minutes. Once again, please note that the battery will still be connected to the caddy and will continue to drain whilst connected.

To reactivate the Top Box Display: Whilst the battery is connected, hold down the Start/Stop Speed Control Button and Left Hand Distance Mode Button for four seconds, and the display will turn on, thereby enabling the Top Box.

To fully shut down the caddy and prevent the battery from discharging: Disconnect the battery by lifting its handle. The battery can be left on or removed from the caddy.

6.4 Battery Level Indicator

Battery indication is located on the left side of the top box screen. Four colored bars are highlighted showing full charge. The lesser the number of bars displayed, the less battery life is available. You should always check the battery status before you play golf to ensure all four bars are present.

6.5 Unit Measurements

You can move from meters/kilometers to yards/miles simply by pressing the Unit Setting Button [on the right].

6.6 Distance Modes

There are three distance measurement modes. To move between the modes, press the Distance Mode Button [DM] [on the left].

  • Distance A and B: Resettable distance measurements that can be used to measure how far you hit your shot and how far you have walked for the day. To reset, simply press the DM Button [left side] for 3 seconds until the reading displays "0".
  • Distance Total: Cannot be reset as it is the odometer for the life of the caddy. This feature will assist with service reminders, which are recommended at each 500kms or 6 months periods.

6.7 Competition Mode

In the unlikely event the club you are playing at does not allow the use of distance devices, you will need to disable the distance feature on the MGI ZIP caddy.

To disable the distance recording feature, simply hold down the left and right buttons at the same time for 3 seconds, and "COMP MODE" will appear on the screen. In addition, the distance recording will be removed from the screen.

To exit COMP MODE, hold down the left and right buttons at the same time.

[Diagram: Shows the "COMP MODE" display on the caddy's screen.]

7.0 Remote Control

7.1 Charging Your Remote Control

Before you start using your ZIP Navigator, you must fully charge the remote control's internal lithium-ion battery for approximately 6 hours or overnight using the USB cord provided. The top left UNLOCK button will flash while charging. When a full charge is complete, the green light will stay on and stop flashing.

To charge the remote, plug the USB cord into the USB plug at the base of the remote as pictured in the diagram. The cable then needs to be plugged into your PC or Laptop for charging. Alternatively, you can plug the cable into an AC adaptor [not provided].

[Diagram: Shows the remote control with a USB port at the base.]

To check the level of power in the remote, use the remote to control the caddy, or at least press a button to communicate with the Digital Top Box. The remote control battery level will show on the screen on the caddy.

We recommend charging your remote after each round, along with your main battery.

7.2 Forward Arrow

Press the forward button [▶️] to start the caddy and accelerate it. The longer you depress the button, the faster the caddy travels. The caddy will always start at speed 2 when using the remote.

7.3 Down Arrow

The down arrow [▼] decreases the speed and provides for reverse. If you are moving forward, the down arrow can be used to decrease speed; the longer the pressure, the slower the speed. If you continue to press the down button, the caddy will go into Reverse mode. If you release the down arrow whilst the caddy is in Reverse Mode, the caddy will stop [safety feature].

7.4 Left and Right Arrow

When the caddy is stopped, press the appropriate turn command, left [◀️] or right [▶️] buttons and keep pressed until the degree of turn is achieved. Then press the forward button for the caddy to go forward.

Whilst the caddy is moving, press the appropriate turn command, left or right buttons and keep pressed until the degree of turn is achieved. Momentary pressure will make a small adjustment to the direction, whilst prolonged pressure will increase the amount of turn and speed of the turn.

7.5 Speed Control – Manually and Remotely

Under manual control, you can adjust the speed by turning the speed control button clockwise [increase] or anti-clockwise [decrease]. When changing to the remote control, irrespective of the speed level indicated on the display, the caddy will always start at speed 2.

7.6 Keypad Unlock and Lock

The remote control has two buttons at the top which allow you to LOCK and UNLOCK the keypad. This will help eliminate accidental control when storing the remote in your pocket. The STOP button will continue to work when the LOCK feature is activated.

7.7 Remote Range and Safety Stop

The ZIP Navigator can be remotely controlled up to 100m. If the remote control loses contact with the caddy, then the automatic safety stop will operate after five seconds. This is for the protection of your caddy, yourself, and others. If the caddy was last activated using the manual controls, the auto safety stop feature will not operate. Please note, the top left unlock button will flash every 3 seconds while the caddy is running under remote control.

7.8 Pairing a Remote

If your Remote loses pairing with the Top Box or you replace your Remote, it will need to be paired as follows:

  1. Disconnect the battery.
  2. Hold down the Stop Button on the Remote until both the Lock and Unlock buttons are illuminated – then release the Stop Button.
  3. Reconnect the battery.
  4. The Remote will synchronize with the Top Box – the process will be complete once the Lock and Unlock buttons are no longer illuminated.

Please note, if you do not connect the Navigator with a battery (as per point 3), the Remote will exit Pairing after one minute.

8.0 Gyroscope Straight Tracker Navigation System

The ZIP Navigator is built with a Patented Gyroscope Straight Tracker Navigation System. This automatic feature ensures the caddy maintains its direction regardless of the terrain. The caddy will automatically brake or accelerate either wheel to maintain its direction.

When the caddy is controlled by the remote, the Navigation system is always ON.

When the caddy is controlled manually, the Navigation system is always OFF.

Tip: On a steep incline, the gradient may force the caddy off line. You do not need to adjust the caddy; it will work its way back on course. In addition, if the caddy hits a divot or other object, it may momentarily be forced off course. Do not be concerned, the caddy knows where to go and will get back on track quickly.

9.0 Warranty

9.1 Warranty Policy

The MGI ZIP caddy is covered by a Limited* manufacturer's warranty from the date of purchase. Duration of this warranty is:

  • 2 years on parts*
  • 2 years on Lithium batteries and chargers

*MGI or an authorized service center will repair or replace any parts found to be defective in materials or workmanship under normal use, provided that:

  1. The MGI ZIP caddy has been properly used, maintained, and regularly serviced [see section 10.5].
  2. The replacement or repair is performed by an authorized MGI service center or the owner with MGI approval.
  3. The caddy has been registered online.

9.2 Warranty Exclusions

The following events will void warranty:

  • Any alteration performed by non-authorized people or companies.
  • Fitting of parts or accessories not recommended by MGI.
  • Any damage caused by continued operation of the motorized caddy after it is known to be defective.
  • Damage to seat and/or seat support bracket on caddy.
  • Damage caused by ingress of water into motor/gearbox and other major components.
  • Damage caused by caddy going into bunkers and other course hazards.
  • All implied warranties (save those preserved by statute) are excluded. Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law.

9.3 Parts Installed During Warranty

Warranty coverage for components installed during a motorized caddy's warranty period shall consist of the duration of the caddy's warranty period, provided the warranty installation is performed by MGI, an authorized service center, or the caddy owner on approval. Replacement of parts under warranty will not extend the warranty of the caddy or parts.

10.0 Preventative Maintenance Program

To properly provide for the continued operation of your MGI ZIP caddy, MGI has introduced its Preventative Maintenance Program [PMP]. The PMP consists of work to be carried out by both the owner and authorized service centers. To properly maintain the warranty of your MGI motorized caddy, it is essential that this work is carried out. If the work carried out by the authorized service center is to replace parts that are part of the maintenance schedule, the owner will be charged for the parts and labor. If the work to be carried out is part of warranty, MGI will bear the cost.

10.1 Cleaning Your MGI ZIP Caddy [See Maintenance Schedule]

For years of good operation, your caddy requires care and attention.

  • Keep your caddy clean by using a cloth with warm water and a mild detergent.
  • Do not hose down your caddy under any circumstance, as the caddy has electronic components.
  • Ensure that the seat stem bracket is free from sand.
  • Do not submerge your caddy in water as it will cause irreparable damage.
  • Clean the caddy battery base when the battery is removed from the caddy.

10.2 Rear Wheel Axles Maintenance [See Maintenance Schedule]

The rear wheel stub axles need to be lubricated regularly. Remove the rear wheels by depressing the spring clip and at the same time pull off the wheel. Apply Petroleum Jelly or light grease to the stub axles. Use a very small amount as the grease can attract sand. If you play in sandy conditions, you should clean the axle and regrease fortnightly.

10.3 Upper and Lower Bag Strap Maintenance [See Maintenance Schedule]

The bag straps should be replaced as per the Service Schedule. The upper bag strap can be replaced by:

  • Removing the left and right hand straps from the upper bag support.
  • Undo and remove the screws holding the strap in position on the bag support.
  • Remove and replace both bag straps.
  • Insert bag strap securing screws.

10.4 Correcting the Alignment

Please see Zip Navigator Motor Trimming on the www.mgigolf.com website.

10.5 MGI Service Schedule

It is the owner's responsibility to ensure that all periodical checks, necessary adjustments, and services are carried out. If in doubt, please contact the MGI service center on 1300 644 523. Any work performed on your caddy should be recorded on your service record (see page 21) regardless of the work.

10.6 Service Record for All Caddies

Maintenance Schedule:

  • Wipe down the caddy with a warm cloth after each use [do not hose]: Monthly (BO)
  • Lubricate rear wheel stub axles: 6 Monthly (BO)
  • Check and tighten nuts and bolts: 6 Monthly (BO)
  • Check and tighten handle pivots: 6 Monthly (BO)
  • Check alignment of caddy – ensure that it runs straight: 6 Monthly (BO)
  • Replace Speed Controller and On/Off switch assembly: Every 2 yrs (BO/SC)
  • Replace rear and front wheels: Every 3 yrs (BO)
  • Replace upper and lower bag straps: Every 3 yrs (BO)

Key: BO = Caddy owner can carry out this work; SC = Charged work to be carried by approved service center; BO/SC = The six-monthly service can be completed by either an authorized service center or the owner of the caddy.

Service Log:

Service Item Date Invoice # Serviced by: Signature
6 month inspection
1 year inspection
1 ½ year inspection
2 year inspection
2 ½ year inspection
3 year inspection
3 ½ year inspection
4 year inspection
4 ½ year inspection
5 year inspection
5 ½ year inspection
6 year inspection

11.0 Service and Repair Centers

For all servicing, please do not go back to your place of purchase.

MGI offers the largest network of Service Centers in Australia and New Zealand. To find your nearest Service center, visit www.mgigolf.com.

For warranty repairs to be authorized, you MUST provide proof of purchase. Please keep this with you, as well as your Serial number, which you can record in this manual. It is most important you register your MGI Caddy online for warranty purposes.

12.0 Purchasing Parts and Accessories

You are welcome to service your caddy out of warranty by purchasing parts direct from MGI. Please call or email to discuss the right parts and instructions.

13.0 Contacting MGI

MGI Service Center

Address: 629 South Cleveland Street, Oceanside California 93054

SALES Telephone: 855 434 5111

SERVICE CENTER Telephone: 760 966 1566

Email: salesusa@mgigolf.com

Web: www.mgigolf.com

14.0 Contacting Local Agent

Please refer to www.mgigolf.com to find the distributor in your country.

15.0 FAQ

Q: My caddy is not tracking straight.

A: Please see Zip Navigator Motor Trimming on the www.mgigolf.com website.

Q: I would like to have my MGI caddy serviced. Who do I call?

A: Visit www.mgigolf.com to find your nearest Service Center using your postcode within Australia and New Zealand. You can also call MGI Head office using any of the contact details. See Section 13.0 for details. Internationals please call your local agent as per Section 14.0.

PDF preview unavailable. Download the PDF instead.

MGI-ZIP-Series-User-Manual Adobe InDesign 14.0 (Macintosh) Adobe PDF Library 15.0

Related Documents

Preview MGI ZIP Navigator User Manual - Assembly, Operation, and Maintenance Guide
Comprehensive user manual for the MGI ZIP Navigator motorized golf caddy. Covers setup, battery charging, remote control operation, maintenance schedules, warranty information, and frequently asked questions.
Preview MGI Zip Navigator AT User Manual - All Terrain Golf Caddy
Comprehensive user manual for the MGI Zip Navigator AT All Terrain golf caddy, covering assembly, operation, battery management, remote control, warranty, and maintenance.
Preview MGI ZIP Navigator Brugervejledning
Denne brugervejledning giver detaljerede instruktioner til MGI ZIP Navigator, en motoriseret golfbuggy, der dækker samling, betjening, opladning, vedligeholdelse og garanti. Find support og ressourcer på mgigolf.com.
Preview MGI Zip Navigator User Manual - Version 4.9
Comprehensive user manual for the MGI Zip Navigator electric golf trolley, covering assembly, operation, battery management, remote control, warranty, and maintenance. Learn how to set up, use, and care for your MGI Zip Navigator.
Preview MGI Zip Series Quick Start Guide: Setup, Accessories, and Operation
A comprehensive quick start guide for MGI Zip Series golf buggies and trolleys, detailing accessory attachment, unfolding procedures, battery charging, remote control usage, and wheel positioning. Includes essential safety information and troubleshooting tips.
Preview MGI Zip Navigator AT All Terrain User Manual: Setup, Operation, and Maintenance Guide
Comprehensive user manual for the MGI Zip Navigator AT All Terrain electric golf caddy. Covers assembly, operation, battery care, maintenance, warranty, and support from MGI.
Preview MGI Zip Navigator AT All Terrain User Manual - Version 4.1
Comprehensive user manual for the MGI Zip Navigator AT All Terrain electric golf caddy, covering assembly, operation, maintenance, warranty, and support.
Preview MGI ZIP Navigator User Manual - Version 1.3
Comprehensive user manual for the MGI ZIP Navigator motorized golf buggy, covering assembly, operation, charging, remote control, warranty, and maintenance. Version 1.3.