Forté 450 Series 36 Inch French Door Refrigerator

User's Operation Manual

Model: FFD27ESSSS

Brief Introduction

Thank you for choosing the Forté 450 Series refrigerator. This manual provides details about its usage and functions. Please ensure everyone using this appliance is familiar with its operations and safety features. We recommend keeping this user's manual with the appliance for future reference.

This appliance is intended for use in households and similar applications such as staff kitchen-areas, hotels, motels, bed and breakfast environments, and catering applications. It is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have supervision or have been given instruction concerning its use. Children should be supervised to ensure they do not play with the appliance.

Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

WARNING: Connect to potable water supply only.

WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

WARNING: Do not damage the refrigerant circuit.

WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

WARNING: When disposing of the appliance, do so only at an authorized waste disposal centre. Do not expose to flame.

WARNING: The instructions include the following wording regarding the use of extension cords: Do not use an extension cord.

WARNING: If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.

Important Safety Instructions

General Safety and Daily Use

It is important to use your appliance safely. Please follow the guidelines below:

Safety for Children and Infirm Persons

Electrical Safety

Refrigerant

The refrigerant isobutene (R600a) is contained within the refrigerant circuit. Ensure that none of the components of the refrigerant circuit are damaged during transportation and installation. The refrigerant (R600a) is flammable.

Caution: Risk of Fire

Installing Your New Appliance

Before using the appliance for the first time, please read the following tips.

Warning! For proper installation, this refrigerator must be placed on a level surface of hard material that is the same height as the rest of the flooring. This surface must be strong enough to support a fully loaded refrigerator. The rollers should only be used for forward or backward movement. Moving the refrigerator sideways may damage your floor and the rollers.

Ventilation of appliance

To improve the efficiency of the cooling system and save energy, good ventilation around the appliance is necessary for heat dissipation. Sufficient clear space should be available around the refrigerator. It is advisable to have at least 2.96 inches of clearance from the back of the fridge to the wall, at least 3.9 inches of clearance from the top, at least 3.9 inches from its side to the wall, and a clear space in front to allow the doors to open 125°.

Climate Class and Ambient Temperature

Climate class Ambient temperature
SN +50°F to +90°F
N +61°F to +100°F
ST +61°F to +100°F
T +61°F to +109°F

Note: This appliance performs well within the climate class from N to T. It may not work properly if left at a temperature above or below the indicated range for a long period.

Stand your appliance in a dry place to avoid high moisture. Keep the appliance out of direct sunlight, rain, or frost. Stand the appliance away from heat sources such as stoves, fires, or heaters.

Leveling of appliance

Installing the handles

Before using the appliance, install the handles provided in the fridge chamber. Follow these procedures:

Door Removal

If your home access door is too narrow for the refrigerator to pass through, remove the refrigerator doors and drawers. If you do not need to remove the doors, proceed to 'Installing Water Lines' on page 8. If you need to remove the doors, continue below.

Tools you will need (Not provided):

1. With the door closed, remove the 3 screws holding the top cover (A) with a Philips screwdriver, and then remove the top cover with the entire-harness attached.

Disassembling the freezer door

  1. Pull out the freezer door and the upper freezer drawer (A) to the final position.
  2. Take out the ice storage box (B) by lifting it up in the direction of the arrow.
  3. Take out the upper freezer drawer (A) by lifting it up from the rail system.
  4. Remove the lower freezer drawer (C) by lifting it up.
  5. Remove the 4 screws attached to the supporting frame (D).
  6. Pull out the freezer door and lift it up in the direction of the arrow.

Re-assembling the freezer door

To reattach the drawer after moving the appliance to its final location, assemble the parts in reverse order.

Installing the water lines

A water dispenser with a filter is a helpful feature. The water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system for that purpose.

For the ice maker to operate properly, a water line is required. The maximum inlet water pressure should be 700kPa, and the minimum inlet water pressure should be 207kPa.

Warning: The water connection must be made by a qualified plumber. Operation outside the water pressure range may cause malfunction, severe, and damaging water leaks.

Under normal conditions, a 200cc (5.75 oz.) cup can be filled in about 10 seconds. If the refrigerator is installed in an area with low water pressure (below 30 psi), you can install a booster pump.

What you need to have before you start:

You may find these items sold as a kit at a local hardware store:

These items are provided with your fridge. Please check your fridge drawer to find them.

Connecting to the water supply line

  1. First, shut off the main water supply.
  2. Using the power drill and a 1/4" drill bit, drill into the cold-water line and connect the saddle-type shutoff valve.
  3. Connect 1/4" extension tubing to the shutoff valve outlet.
  4. Flush the tubing. Turn the main water supply on and flush out the tubing until the water is clear. Then, shut the water off at the water valve after about a quart of water has flushed through the tubing.
  5. Connect the extension tubing line with the line on the back of the fridge via the coupler. Fully insert the extension tubing into the coupler, and then insert the clip onto the coupler to lock the tubing. Do the same with the other end. After both clips are inserted, check the line to make sure it is held firmly by the clip.

CAUTION! Check to see if leaks occur at the water line connections.

Note: Use only the new tubing supplied with the refrigerator. Old tubing should not be used. After connecting to the water supply line, please open the water valve to flush the filter for 5 minutes before use. The initial dark discoloration of water is normal. When you connect the water line to the appliance and press the lever of the dispenser for the first time, it is normal that there will be a sound of exhaust coming out from the appliance.

Warning! The water line must be connected to the cold water pipe. If it is connected to the hot water pipe, it may cause the purifier to malfunction. Avoid contamination of pipes during installation. Connect to potable water supply only.

Note: Ensure that water line does not get pinched or bent when installing. This can result in improper water flow through the line and will affect the functionality of the fridge.

  1. Turn the water on and check for leakage.

Description of the Appliance

The appliance features various components for optimal storage and functionality.

Diagram of Interior Components:

Note: Due to continuous modification, your refrigerator may differ slightly from this manual, but its functions and using methods remain the same. To get the best energy efficiency, place all shelves, drawers, and baskets in their original positions as illustrated.

Display Controls

Your product has one control panel installed on the top cover. Use your appliance according to the following control guidelines.

When the appliance is powered on for the first time, the backlighting of the icons on the display panel starts working. If no buttons are touched or the doors are closed, the backlighting turns off after 60 seconds. The control panel consists of two areas for temperature and one area for different modes.

Caution! When you set a temperature, you set an average temperature for the whole refrigerator cabinet. Temperatures inside each compartment may vary from the displayed temperatures, depending on the amount of food stored and its placement. High or low room temperature may also affect the actual temperature inside the appliance.

Ice Control

This button controls the ice maker. Touch the "Ice On/Off" button to control the ice maker. When the "Ice On/Off" function light is on, the ice maker is working. To lock the ice maker, touch the "Ice On/Off" button again until the button light is off.

Fridge Temperature Control

Touch the Fridge icon to activate the mode to control the fridge temperature. The temperature sequence is: 35°F-36°F-37°F-38°F-39°F-40°F-41°F, then -47°F-46°F-45°F-44°F-43°F-42°F.

Super Cool

To decrease the time needed to cool products in the Fridge, touch this button. The "Super Cool" icon will be illuminated, and the fridge temperature setting displays at 35°F. Super cool automatically switches off after 3 hours, and the refrigerator temperature setting reverts to the previous setting. You can touch the "Super Cool" button again to switch it off. The fridge will not retain the Super Cool function when powered off.

Freezer Temperature Control

Touch the "Freezer" button to activate the mode to control the freezer temperature. The temperature sequence is: 6°F-5°F-4°F-3°F-2°F-1°F 0°F -1°F--2°F--3°F--4°F--12°F -11°F -10°F -9°F -8°F -7°F -6°F -5°F.

Super Freeze

To decrease the time needed to freeze products in the Freezer, touch this button. The "Super Freeze" icon will be illuminated, and the fridge temperature setting displays -12°F. Super Freeze can quickly lower the temperature and freeze your food faster than usual, retaining more vitamins and nutrients. The super freeze mode allows you to freeze items with maximum speed. It is recommended to let the appliance operate for 6 hours first. Super Freeze automatically switches off after 26 hours, and the freezer temperature setting reverts to the previous setting. When the Super Freeze function is on, you can touch the "Super Freeze" button again to switch it off. If power is cut off while super freeze is activated, it will not be reactivated after power is resupplied.

Note: If you want to exchange the "°F" to "°C", press and hold the "Super Cool" and "Energy Saving" buttons for 3 seconds.

Water Filter

You should change the water filter every 6 months for the highest possible water quality. After the refrigerator has dispensed about 300 gallons of water, the filter icon " " will blink, reminding you to replace the water filter. You need to purchase a new water filter from the retailer or after-sales service. Ensure the new filter is the same type as the original. After changing the water filter, push and hold the "Ice On/Off" buttons for 3 seconds to stop the blinking. When replacing the water filter, some water may leak. Let the water flow into a pan and wipe up any leakage.

Energy Saving

Touch the "Energy Saving" button to turn Energy Saver mode on and off. When Energy Saver is on, the "Energy Saver" icon lights up. The temperature of the fridge is automatically switched to 43°F and the freezer to 1°F. If Energy Saver is off, the " " icon goes off, and the temperature setting reverts to the previous setting.

Note: The control panel lights up when the door is open or a button is touched. The light goes off without touching any buttons or if the doors have been closed for over one minute. When the refrigerator is powered on, all control panel icons light up for 3 seconds, a buzzer sounds, and the temperature setting reverts to the previous setting.

Demo mode (Freezer/ Fridge Temperature Indicator moving)

Demo mode is for store display and prevents the refrigerator from generating cool air. In Cooling off Mode, the refrigerator may seem to be working but does not cool. The control panel indicators show double "0F". To cancel this mode, press the "Ice On/Off" and "Energy Saving" buttons simultaneously for 3 seconds until a "Ding-dong" sound is heard.

Using Your Appliance

This section details how to use the appliance's features.

Getting Cold Water

The water dispenser is on the left side of the fridge. Open the refrigerator doors, push the water dispenser button to get water, and move your glass down the dispenser lever. Hold the glass under the dispenser for 2-3 seconds after releasing the button, as water may continue to dispense.

Water clouding phenomenon

Water provided to the refrigerator flows through an alkaline water filter. During filtering, water pressure increases, and the water becomes saturated with oxygen and nitrogen. When water flows into the air, pressure plummets, causing supersaturation of oxygen and nitrogen, resulting in gas bubbles. The water may appear misty or cloudy due to these bubbles. After a few seconds, the water will look clear.

1. Changing the water filter

To drink the freshest water, change the filter on time. Follow these steps:

  1. Shut off the water supply. Turn the water filter (A) about 1/4 turn counter-clockwise.
  2. Pull the water filter (A) from the filter holder (B).
  3. Insert the new filter into the filter holder.
  4. Push the filter and turn it clockwise until it locks.
  5. If you turned off the water supply, turn it back on.

Note: To change the water filter easily, shut off the water supply valve. Sometimes, the water filter may be hard to remove due to impurities causing it to stick. Grip the filter firmly and pull it out. A little water may leak from the opening when you pull the filter; this is normal. To minimize leaks, keep the filter cartridge horizontal when pulling it. To prevent overflow, empty the water filter tray(C) and dry around the filter case. To insert the new water filter, follow the directions below.

Note: Be sure to flush the dispenser thoroughly; otherwise, water may drip from the dispenser. This means there is still air in the line. Do not dispense the entire 2.5 gallons continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.

Reverse osmosis water supply:

The water pressure from a reverse osmosis system to the refrigerator's water inlet valve needs to be between 30 and 100psi (207 and 700kPa). If a reverse osmosis system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 Kpa). If the water pressure is less than 40 to 60 psi:

2. Using your fridge compartment

The refrigerator compartment is suitable for storing vegetables and fruit. Food inside should be sealed to avoid losing moisture or flavor and permeating into other foods.

Caution! Never close the refrigerator door while the shelves, crisper, and/or telescopic slides are extended. It may damage them and the refrigerator.

Door baskets

The refrigerator compartment has six door baskets suitable for storing canned liquid, bottled drinks, and packaged food. To remove door baskets, lift the racks up and pull straight out. To relocate them, slide them in above the desired location and push down until they stop.

Warning! Do not place too many heavy things in the baskets. Before lifting the door shelf vertically, please take the food out.

Glass shelves

To remove glass shelves, tilt the front of the shelf up and lift it vertically. Pull the shelf out. To re-install glass shelves, tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height (1). Then lower the front of the shelf so that the hooks drop into the slots (2).

Vegetable and fruit crispers

The crispers are suitable for storing vegetables and fruit. To remove them, open the door to the final location first. Then pull out the drawer and tilt up the front of the crisper after moving slightly in the direction of the arrow.

Using the freezer compartment

The freezer compartment has an upper drawer, a lower drawer, and an ice box. Refer to page 8 for disassembly instructions.

Cleaning and Care

For hygienic reasons, the appliance (including exterior and interior accessories) should be cleaned at least every two months.

Warning! To avoid electrical shock, the appliance must not be connected to the main power supply during cleaning. Before cleaning, switch the appliance off and remove the plug from the main socket.

Exterior cleaning

Caution! Don't use sharp objects, Thinner, Car detergent, bleach, ethereal oil, abrasive cleansers, or organic solvents like Benzene for cleaning, as they may scratch the surface, damage the appliance, or cause fire.

Interior cleaning

Clean the appliance interior regularly. It is easier to clean when food stocks are low. Wipe the inside of the fridge freezer with a weak solution of baking soda and water, then rinse with warm water using a wrung-out sponge or cloth. Wipe completely dry before replacing shelves and baskets. Thoroughly dry all surfaces and removable parts before putting them back.

Although this appliance automatically defrosts, frost may occur on the freezer compartment's interior walls if the freezer door is opened frequently or kept open too long. If the frost is too thick, choose a time when the freezer is nearly empty and proceed as follows:

  1. Remove existing food and accessories, unplug the appliance, and leave the doors open. Ventilate the room thoroughly to accelerate the process.
  2. When defrosting is completed, clean your freezer as described above.

Warning! Do not use sharp objects to remove frost from the freezer compartment. Only after the interior is completely dry should the appliance be switched back on and plugged into the main socket.

Door seals cleaning

Keep door seals clean. Sticky food and drinks can cause seals to stick to the cabinet and tear when opening the door. Wash seals with a mild detergent and warm water. Rinse and dry thoroughly after cleaning.

Replacing the LED light

Warning: The LED light must be replaced by a competent person. If the LED light is damaged, follow these steps:

  1. Unplug your appliance.
  2. Remove the light cover by lifting and pulling out the LED light.
  3. Hold the LED light with one hand and pull it with the other hand while pressing the connector latch.
  4. Replace the LED light and snap it correctly in place, then recover the light cover.

Helpful Hints and Tips

Energy Saving Tips

Hints for fresh food refrigeration

Hints for refrigeration

Hints for freezing

Hints for the storage of frozen food

Switching off your appliance

If the appliance needs to be switched off for an extended period, follow these steps to prevent mold:

  1. Remove all food.
  2. Remove the power plug from the main socket.
  3. Clean and dry the interior thoroughly.
  4. Ensure all doors are wedged open slightly to allow air to circulate.

Troubleshooting

If you experience a problem with your appliance or are concerned that it is not functioning correctly, perform these checks before calling for service.

Warning! Do not attempt to repair the appliance yourself. If problems persist after performing the checks, contact a qualified electrician, authorized service engineer, or the shop where you purchased the product.

Warning! A child entrapment warning statement is included in the operating instructions or use and care manual.

DANGER: Risk of child entrapment. Before discarding your old refrigerator or freezer:

Problem Possible Cause & Solution
Appliance is not working correctly Check if the power cord is plugged into the power outlet properly. Check the fuse or circuit of your power supply and replace if necessary. The ambient temperature is too low; try setting the chamber temperature to a colder level. It is normal for the freezer not to operate during the defrost cycle or for a short time after switching on to protect the compressor.
Odours from the compartments The interior may need to be cleaned. Some food, containers, or wrapping may cause odours.
Noise from the appliance The following sounds are normal: Compressor running noises; air movement noise from the fan motor; gurgling sound similar to water boiling; popping noise during automatic defrosting; clicking noise before the compressor starts; clicking noise when getting water; motor running noises when getting ice. Other unusual noises may be due to the cabinet not being level, the back of the appliance touching the wall, or bottles/containers falling or rolling.
The motor runs continuously It is normal to hear the motor frequently. It will need to run more when: a large quantity of warm food has recently been stored; the outside temperature is high; doors are kept open too long or too often; after installation or if the appliance has been switched off for a long time.
A layer of frost occurs in the compartment Check that air outlets are not blocked by food and ensure sufficient ventilation. Ensure the door is fully closed. Refer to the "Cleaning and Care" chapter to remove frost.
Temperature inside is too warm You may have left the doors open too long or too frequently; doors are kept open by an obstacle; or the appliance is located with insufficient clearance at the sides, back, and top.
Temperature inside is too cold Increase the temperature by following the "Display Controls" chapter.
Doors can't be closed easily Check if the top of the refrigerator is tilted back by 0.4~0.6 inches to allow doors to self-close, or if something inside is preventing the doors from closing.
The light is not working The LED light may be damaged. Refer to replacing LED lights in the "Cleaning and Care" chapter. The control system may have disabled the lights due to the door being kept open too long. Close and reopen the door to reactivate the lights.
Ice is not dispensing Did you wait for 12 hours after installation of the water supply line before making ice? If it is not sufficiently cool, it may take longer. Is the water line connected and the water valve open? Did you manually stop the ice making function (set to "ice off" mode)? Is there any ice blocked within the ice maker bucket or ice chute? Is the water pressure less than 30psi? Install a booster pump. Is the freezer temperature too warm? Try setting the freezer temperature lower. The ice maker is not making ice fast enough; wait at least 90 minutes.
Water dispenser is not functioning Is the water line connected and the water valve open? Has the water line been crushed or kinked? Ensure the waterline is free and clear of obstruction. Is the water tank frozen because the refrigerator temperature is too low? Try selecting a warmer setting. Check if the filter is properly installed; if not, the water dispenser may not work.
Hear water bubbling in the refrigerator This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the refrigerator.

Disposal of the Appliance

It is prohibited to dispose of this appliance as household waste.

Packaging materials

Packaging materials with the recycle symbol are recyclable. Dispose of the packaging into a suitable waste collection container to recycle it.

Before disposal of the appliance

  1. Pull out the main plug from the main socket.
  2. Cut off the power cord and discard with the main plug.

Warning! Refrigerators contain refrigerant and gases in the insulation. Refrigerant and gases must be disposed of professionally as they may cause eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not damaged prior to proper disposal.

Correct Disposal of this product

This symbol on the product or its packing indicates that this product may not be treated as household waste. Instead, it should be taken to the appropriate waste collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health. For more detailed information about recycling, please contact your local council, your household waste disposal service, or the shop where you purchased the product.

Refrigerator Warranty

Your REFRIGERATOR has been inspected and tested and is warranted subject to following for a period to 24 months from the date of purchase against defects in workmanship and materials. During this period, Forté Appliances will repair or replace any defective part which was originally defective. This warranty is null and void if the appliance is used for commercial purposes.

SECOND THROUGH FIFTH YEAR FULL WARRANTY ON SYSTEM PARTS AS LISTED

In the second through fifth years from the date of purchase, when this refrigerator is operated and maintained according to instructions, Forté Appliances will pay for replacement parts and repair labor costs to correct defects in materials or workmanship in the system. These parts are: compressor, evaporator, condenser, dryer, and connecting tubing.

This warranty is valid only when:

  1. This appliance has not been opened or tampered with by any unauthorized person.
  2. The appliance is brought to and taken from the retailer at the customer's cost and risk.
  3. The warranty card and Cash Memo duly signed by the authorized retailer are present with the complaint.
  4. The appliance has been installed, used, and maintained in accordance with the instruction manual.

The warranty does NOT apply for:

Forté Appliances will not pay for:

1870 Bath Avenue, Suite 3 | Brooklyn, NY 11214 | Tel: 718.249.1217 | support@forteappliances.com | www.forteappliances.com

Models: 450 Series, FFD27ESSSS, 36-Inch French Door Refrigerator

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