Honeywell Wi-Fi Programmable Thermostat
Quick Start Guide
RTH6500WF Wi-Fi Series
Welcome
Getting set up and ready is simple.
- Install your thermostat.
- Connect your home Wi-Fi network.
- Register online for remote access.
Before you begin
View the installation video at wifithermostat.com/support
Gather:
- Small screw driver ?️
- Thermostat ID card
- Your home Wi-Fi network password
1 Install your thermostat
1.1 Switch OFF power to your heating/cooling system
Important! To protect your equipment, switch OFF the power to your heating/cooling system at the breaker box or the system switch.
Confirm power is OFF. Try to turn on heating/cooling equipment by changing temperature on your old thermostat. Your power is OFF if your system does not turn ON.
Diagram Description: Shows a circuit breaker box with the door open, illustrating where to switch off power, and a separate heating/cooling system power switch.
This thermostat works with common 24 volt systems such as forced air, hydronic, heat pump, oil, gas, and electric. It will not work with millivolt systems, such as a gas fireplace, or with 120/240 volt systems such as baseboard electric heat.
1.2 Remove old thermostat faceplate and leave wires connected
- Take a picture of the wire connections for later reference. ▶️
- If no wire is connected to a terminal labeled C or no C terminal exists on the old thermostat, view the Alternate Wiring videos at wifithermostat.com/videos
Important! C wire is required and is the primary power source for your thermostat. Without a C wire, your thermostat will not power up.
Notice: If you have an older thermostat with a sealed mercury tube, see warning page for proper disposal instructions.
Diagram Description: Shows a close-up of old thermostat wiring terminals labeled R, Rc, G, W, Y, C, illustrating how wires are connected.
1.3 Label wires
Do not label by wire color. Use the supplied sticky tags to label each wire as you disconnect it. Label wires according to old thermostat terminal designations, not by wire color.
Note: If no tag matches a terminal designation, write the appropriate letter on a blank sticky tag.
Diagram Description: Shows sticky tags being applied to wires, with examples of wiring labels (e.g., G, W, Y, R, C) and terminal designations.
1.4 Remove wallplate
Remove the old wallplate from the wall after all wires are labeled and disconnected.
1.5 Separate Wi-Fi thermostat and its wallplate
On your new thermostat, grasp the finger holds on the top and bottom of the wallplate with one hand and the thermostat (front) with the other hand. Pull pieces apart.
Diagram Description: Illustrates how to separate the thermostat unit from its backplate by pulling at designated finger holds.
1.6 Mount wallplate for Wi-Fi thermostat
Mount your new wallplate using screws and anchors included with the thermostat.
If necessary:
- Drill 3/16-in holes for drywall
- Drill 7/32-in holes for plaster
Note: You may be able to use your existing wall anchors. Hold the wallplate up to the existing anchors to check for alignment.
Diagram Description: Shows the new wallplate being mounted to the wall with screws and anchors, with wires passing through.
1.7 Connect wires
Starting with the C Wire, match the sticky tag on the wire to the terminal labels.
Important! C wire is required and is the primary power source. Without a C wire, your thermostat will not power up.
View the Alternate Wiring videos at wifithermostat.com/videos ▶️
- Loosen screw, insert wire on inside edge of terminal, then tighten screw.
- Verify wire is firmly secured by gently pulling on wire.
- Repeat steps 1.7a-1.7c for all other wires.
- Push any excess wire back into the wall opening after all wires are installed.
Note: The wiring for your application might be different from the wiring shown above. Remove metal jumper only if you have both R and RC wires.
Diagram Description: Shows two terminal block configurations: one for conventional systems (with R and RC jumper) and one for heat pump systems. Labels like G, W, Y, R, C, K, L, AUX/E, O/B are visible.
❓ Labels don't match or have heat pump system? See User Guide.
1.8 Install quick reference card
Fold quick reference card along score lines, and slide it into the slot on the back of the thermostat.
1.9 Attach thermostat to wallplate
Align the thermostat onto wallplate and snap into place.
Diagram Description: Shows the thermostat being attached to the mounted wallplate.
1.10 Switch heating/cooling system ON
Important! Verify that the C wire is connected at the thermostat and at the heating/cooling system. Make sure the heating/cooling system door is firmly secured. Switch power back ON for your heating/cooling system at the breaker box or its power switch.
Diagram Description: Repeats the illustration of the circuit breaker box and the system power switch, indicating the action to turn power back on.
1.11 Set date and time
- Press ▲ or ▼ to set clock.
- Press Set Day.
- Press ▲ or ▼ to select the day of week.
- Press Done to save.
(Press and hold a ▲ or ▼ button to quickly change a setting.)
Diagram Description: Shows the thermostat display interface for setting the clock and day, with button prompts.
1.12 Determine your heating/cooling system type
Important! Heating/cooling system type must be set so that your thermostat operates properly and does not damage your system.
- If you have a traditional system (natural gas forced air with A/C), your thermostat is set up by default to control this system. Go to Step 2.
- If your system is: Multistage equipment, Any type of heat pump, Hydronic, Other, You MUST change the system type by setting system function 1. See "Setting functions and options" in the User Guide.
❓ Not sure of your heating/cooling system type? Refer to FAQ on wifithermostat.com/support
1.13 Test your thermostat
Congratulations! Your thermostat is operational.
Press the System button to change to heating or cooling and begin operation.
❓ Heating/cooling system not turning on? Refer to User Guide or FAQ at wifithermostat.com/support
For remote access to your thermostat, continue to Step 2.
Diagram Description: Shows the thermostat display changing to 'Heat' or 'Cool' mode after pressing the 'System' button.
2 Connect to your Wi-Fi network
2.1 Connect to your thermostat
Connect your wireless device to your home network. Any of these device types will work:
- Tablet (recommended)
- Laptop (recommended)
- Smartphone
View the Wi-Fi Enrollment video at wifithermostat.com/videos ▶️
Getting Help
If you get stuck... At any point in this process, restart the thermostat by removing the thermostat from the wallplate, wait for 10 seconds, and snap it back into place. Return to 2.1.
Need more help? Find additional information in the User Guide.
2.1b Make sure the thermostat displays Wi-Fi Setup.
2.1c On the wireless device (laptop, tablet, smartphone), view the list of available Wi-Fi networks.
2.1d Connect to the network called NewThermostat_123456 (the number will vary).
Note: If you are asked to specify a home, public, or office network, select Home Network.
Diagram Description: Shows the thermostat display indicating "Wi-Fi Setup" and the signal strength icon.
2.2 Join your home network
Open your web browser to access the Thermostat Wi-Fi Setup page. The browser should automatically direct you to the correct page; if it does not, go to http://192.168.1.1
Find the name of your home network on this page and select it.
Note: Some routers have enhanced features such as guest networks; use your home network.
Complete the instructions for joining your Wi-Fi network and click on the Connect button. (Depending on your network setup, you may see an instruction such as Enter Password for your home network.)
Note: If you did not correctly connect to the thermostat, you may see your home router page. If so, return to Step 2.1.
Diagram Description: Shows a screenshot of the Thermostat Wi-Fi Setup page in a web browser, with fields for network selection and password entry, and a "Connect" button.
2.3 Make sure your thermostat is connected
While the connection is in process, your thermostat will flash "Wait" for up to 3 minutes. When the connection is complete, the display will show "Wi-Fi Setup Connection Success". The Wi-Fi signal strength will appear in the top-right corner.
After about 60 seconds, the home screen will appear and "Register at Total Connect" will flash until Step 3 (registration) is complete.
Note: If the thermostat displays "Connection Failure" or continues to display "Wi-Fi Setup", confirm you correctly entered your home network password in step 2.2c. If correct, refer to the FAQ at wifithermostat.com/support
Diagram Description: Shows the thermostat display indicating "Wi-Fi Setup Connection Success" and the signal strength icon.
3 Register online for remote access
To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Follow the instructions below.
View the Wi-Fi Thermostat Registration video at wifithermostat.com/videos ▶️
3.1 Open the Total Connect Comfort web site
Go to www.mytotalconnectcomfort.com
Diagram Description: Shows the Honeywell Total Connect Comfort website login page with fields for email, password, and login/create account buttons.
3.2 Login or create an account
If you have an account, click Login
– or –
click Create An Account.
- Follow the instructions on the screen.
- Check your email for a response from My Total Connect Comfort. This may take several minutes.
Note: If you do not receive a response, check your junk mailbox or use an alternate e-mail address.
- Follow activation instructions in the email.
- Log in.
Diagram Description: Shows the Honeywell Total Connect Comfort website again, highlighting the "Login" and "Create An Account" options.
3.3 Register your Wi-Fi thermostat
After you are logged in to your Total Connect Comfort account, register your thermostat.
Follow the instructions on the screen. After adding your thermostat location you must enter your thermostat's unique identifiers:
- MAC ID
- MAC CRC
Note: These IDs are listed on the Thermostat ID Card included in the thermostat package. The IDs are not case sensitive.
Diagram Description: Shows the Honeywell Thermostat ID Card with fields for MAC ID and MAC CRC, and instructions to use these for registration at mytotalconnectcomfort.com. It also includes French and Spanish versions of the instructions.
3.3b Notice that when the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message. In the thermostat display, you will see Setup Complete for about 90 seconds.
Diagram Description: Shows the Total Connect Comfort website registration confirmation screen with a "Success" message, and the thermostat display showing "Setup Complete".
3.3c Also notice that your thermostat displays its signal strength. Congratulations! You're done. You can now control your thermostat from anywhere through your tablet, laptop, or smartphone.
Total Connect Comfort free app is available for Apple® iPhone®, iPad® and iPod touch® devices at iTunes® or at Google Play® for all Android™ devices.
Diagram Description: Shows the thermostat display with signal strength indicator and the "Get it on Google Play" and "Download on iTunes" badges.
Important Notices
MERCURY NOTICE: Do not place your old thermostat in the trash if it contains mercury in a sealed tube. Contact the Thermostat Recycling Corporation at www.thermostat-recycle.org or 1-800-238-8192 for information on how and where to properly and safely dispose of your old thermostat.
NOTICE: To avoid possible compressor damage, do not run air conditioner if the outside temperature drops below 50°F (10°C).
Need more help? Visit wifithermostat.com or call 1-855-733-5465 for assistance before returning the thermostat to the store.