Samsung QLED TV User Manual
Please read this manual carefully before operating your unit and retain for future reference.
Model Number: 804109843
01 TV Installation
Mounting the Wall Mount Kit
Diagram shows a wall mount bracket being attached to a TV. The bracket has holes that align with the VESA mounting points on the back of the TV. The process involves securing the bracket to the wall and then attaching the TV to the bracket.
TV Installation
- Ensure the wall mount kit is compatible with your TV's VESA mounting holes.
- Follow the instructions provided with the wall mount kit.
- When mounting to a wall, attach the mount securely to the wall.
- When mounting to other surfaces, secure the mount to the wall using appropriate fasteners.
- Ensure the TV is securely attached to the wall mount.
VESA Mounting Hole Information
| Model Name | Dimensions (H x W) | Hole Pattern (mm) | Quantity |
|---|---|---|---|
| QN43Q60T/QN43Q6DT | 200 x 200 | 200 x 200 | 4 |
| QN50Q60T/QN50Q6DT | 200 x 200 | 200 x 200 | 4 |
| QN55Q60T/QN55Q6DT/QN55Q70T | 400 x 400 | 400 x 400 | 4 |
| QN55Q7DT | 400 x 400 | 400 x 400 | 4 |
| QN58Q60T/QN58Q6DT | 400 x 400 | 400 x 400 | 4 |
| QN65Q60T/QN65Q6DT/QN65Q70T | 400 x 400 | 400 x 400 | 4 |
| QN65Q7DT | 400 x 400 | 400 x 400 | 4 |
| QN75Q60T/QN75Q6DT/QN75Q70T | 600 x 400 | 600 x 400 | 4 |
| QN75Q7DT | 600 x 400 | 600 x 400 | 4 |
| QN82Q6DT/QN82Q70T/QN82Q7DT | 600 x 400 | 600 x 400 | 4 |
| QN85Q60T/QN85Q6DT/QN85Q70T/QN85Q7DT | 600 x 400 | 600 x 400 | 4 |
| QN49Q80T/QN49Q8DT | 400 x 400 | 400 x 400 | 4 |
| QN55Q80T/QN55Q8DT | 400 x 400 | 400 x 400 | 4 |
| QN65Q80T/QN65Q8DT | 400 x 400 | 400 x 400 | 4 |
| QN75Q80T/QN75Q8DT | 600 x 400 | 600 x 400 | 4 |
| QN85Q80T/QN85Q8DT | 600 x 400 | 600 x 400 | 4 |
Installing Batteries into the Samsung Smart Remote
Diagram illustrates the back of the Samsung Smart Remote. It shows how to slide open a cover to access the battery compartment. Two AAA batteries are shown being inserted with their positive (+) and negative (-) ends correctly aligned with the markings inside the compartment. The cover is then shown being slid back into place.
Initial Setup
- Connect the power cord.
- Connect external devices (e.g., cable box, game console) using HDMI cables.
- Turn on the TV using the power button on the remote or the TV.
- Follow the on-screen prompts for initial setup, including language selection, network connection, and account login.
- The TV is in Retail Mode by default. Change to Home Mode for optimal home use via Settings > General > System Manager > Usage Mode > Home Mode.
TV Connections
Diagram shows the rear panel of a Samsung TV with various ports labeled. Common ports include HDMI (multiple inputs), USB (for media playback or power), Antenna/Cable input, Ethernet (LAN) port for wired network connection, and the Power input.
Setting the Sound bar
Diagram shows a sound bar connected to the TV. The connection is typically made via an HDMI cable (often labeled ARC) or an optical audio cable, linking the TV's audio output to the sound bar's input.
02 The Samsung Smart Remote
About the Buttons on the Samsung Smart Remote
- Power Button: Turns the TV on or off.
- Volume Buttons: Adjusts the TV's sound volume up or down.
- Channel Buttons: Changes TV channels up or down.
- Mute Button: Silences the TV's audio.
- Home Button: Opens the Smart Hub or Home screen.
- Back Button: Returns to the previous screen or menu.
- Navigation Pad: A directional pad (Up, Down, Left, Right) for navigating menus and options.
- Select/Enter Button: Confirms selections within menus.
- Voice Command Button: Activates voice control features when pressed and held, allowing users to speak commands.
- Play/Pause Button: Controls media playback (play, pause, rewind, fast-forward).
03 Troubleshooting and Maintenance
The remote control does not work.
- Check if the TV's power indicator blinks when the remote's Power button is pressed. If not, replace batteries.
- Ensure batteries are installed with correct polarity (+/-).
- Point the remote directly at the TV from 5-6 ft (1.5-1.8 m).
- If using a Samsung Smart Remote (Bluetooth), ensure it is paired with the TV.
The cable box or satellite box remote control doesn't turn the TV on or off or adjust the volume.
- Program the cable/satellite remote to operate the TV. Refer to the cable/satellite box user manual for the SAMSUNG TV code.
The TV settings are lost after 5 minutes.
- The TV is in Retail Mode. Change the Usage Mode to Home Mode in the System Manager Menu (Settings > General > System Manager > Usage Mode > Home Mode).
Intermittent Wi-Fi
- Verify TV has a network connection (Settings > General > Network > Network Status).
- Ensure the Wi-Fi password is entered correctly.
- Check the distance between the TV and the modem/access point (should not exceed 50 ft / 15.2 m).
- Reduce interference by turning off or not using other wireless devices.
- Ensure no physical obstacles are between the TV and the modem/access point.
- Contact your Internet Service Provider (ISP) to reset your network circuit if necessary.
Video Apps problems (Youtube etc)
- Change the DNS setting to 8.8.8.8 (Settings > General > Network > Network Status > IP Settings > DNS Setting > Enter manually > DNS Server > 8.8.8.8 > OK).
- Reset Smart Hub (Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub).
Eco Sensor and Screen Brightness
The Eco Sensor automatically adjusts TV brightness based on room lighting to reduce power consumption. To disable this feature, navigate to Settings > General > Eco Solution > Ambient Light Detection.
If the screen appears too dark in a dimly lit room, the Ambient Light Detection feature might be active. Ensure the eco sensor, located at the bottom of the TV, is not obstructed, as this can reduce picture brightness.
Caring for the TV
After removing a sticker from the TV screen, residual debris may remain. Clean this debris before watching TV.
To prevent scratches on the exterior and screen, wipe carefully with a soft cloth. Avoid spraying water or liquids directly onto the TV, as this can cause failure, fire, or electric shock.
To clean the screen, turn off the TV and gently wipe smudges and fingerprints with a microfiber cloth. For the body or panel, use a microfiber cloth dampened with a small amount of water, then dry with a separate dry cloth. Do not apply excessive force to the panel. Never use flammable liquids like benzene or thinner, or harsh cleaning agents.
For stubborn smudges, lightly spray screen cleaner onto a microfiber cloth and then wipe the smudges.
05 Specifications and Other Information
Specifications
General Specifications
| Model Name | Display Resolution | Screen Size | Diagonal | Measured Diagonally | Sound (Output) |
|---|---|---|---|---|---|
| QN43Q60T/QN43Q6DT | 3840 x 2160 | 43" Class | 42.5 inches | 42.5 inches | 20 W |
| QN50Q60T/QN50Q6DT | 3840 x 2160 | 50" Class | 49.5 inches | 49.5 inches | 20 W |
| QN55Q60T/QN55Q6DT/QN55Q70T | 3840 x 2160 | 55" Class | 54.6 inches | 54.6 inches | 20 W |
| QN55Q7DT | 3840 x 2160 | 55" Class | 54.6 inches | 54.6 inches | 20 W |
| QN58Q60T/QN58Q6DT | 3840 x 2160 | 58" Class | 57.5 inches | 57.5 inches | 20 W |
| QN65Q60T/QN65Q6DT/QN65Q70T | 3840 x 2160 | 65" Class | 64.5 inches | 64.5 inches | 20 W |
| QN65Q7DT | 3840 x 2160 | 65" Class | 64.5 inches | 64.5 inches | 20 W |
| QN75Q60T/QN75Q6DT/QN75Q70T | 3840 x 2160 | 75" Class | 74.5 inches | 74.5 inches | 20 W |
| QN75Q7DT | 3840 x 2160 | 75" Class | 74.5 inches | 74.5 inches | 20 W |
| QN82Q6DT/QN82Q70T/QN82Q7DT | 3840 x 2160 | 82" Class | 81.5 inches | 81.5 inches | 20 W |
| QN85Q60T/QN85Q6DT/QN85Q70T/QN85Q7DT | 3840 x 2160 | 85" Class | 84.5 inches | 84.5 inches | 20 W |
| QN49Q80T/QN49Q8DT | 3840 x 2160 | 49" Class | 48.5 inches | 48.5 inches | 40 W |
| QN55Q80T/QN55Q8DT | 3840 x 2160 | 55" Class | 54.6 inches | 54.6 inches | 60 W |
| QN65Q80T/QN65Q8DT | 3840 x 2160 | 65" Class | 64.5 inches | 64.5 inches | 60 W |
| QN75Q80T/QN75Q8DT | 3840 x 2160 | 75" Class | 74.5 inches | 74.5 inches | 60 W |
| QN85Q80T/QN85Q8DT | 3840 x 2160 | 85" Class | 84.5 inches | 84.5 inches | 60 W |
Dimensions and Weight
| Model Name | Dimensions (WxHxD) Body | Dimensions (WxHxD) With Stand | Weight Without Stand | Weight With Stand |
|---|---|---|---|---|
| QN43Q60T/QN43Q6DT | 37.9 x 22.0 x 2.2 inches (963.5 x 557.7 x 56.8 mm) | 37.9 x 24.8 x 7.7 inches (963.5 x 629.4 x 195.2 mm) | 19.8 lbs (9.0 kg) | 20.3 lbs (9.2 kg) |
| QN55Q60T/QN55Q6DT/QN55Q70T | 48.4 x 27.8 x 2.3 inches (1230.1 x 705.9 x 57.4 mm) | 48.4 x 31.1 x 10.4 inches (1230.1 x 788.8 x 264.1 mm) | 37.9 lbs (17.2 kg) | 42.3 lbs (19.2 kg) |
| QN75Q80T/QN75Q8DT | 65.8 x 37.7 x 2.1 inches (1670.6 x 958.7 x 53.9 mm) | 65.8 x 40.8 x 12.5 inches (1670.6 x 1036.2 x 316.8 mm) | 75.8 lbs (34.4 kg) | 80.0 lbs (36.3 kg) |
| QN85Q80T/QN85Q8DT | 74.5 x 42.6 x 2.2 inches (1892.8 x 1083.2 x 54.9 mm) | 74.5 x 45.8 x 13.3 inches (1892.8 x 1163.1 x 338.8 mm) | 95.5 lbs (43.3 kg) | 110.5 lbs (50.1 kg) |
Environmental Considerations
| Parameter | Value |
|---|---|
| Operating Temperature | 10°C to 40°C (50°F to 104°F) |
| Operating Humidity | 10% to 80%, non-condensing |
| Storage Temperature | -20°C to 45°C (-4°F to 113°F) |
| Storage Humidity | 5% to 95%, non-condensing |
Licenses
Features Dolby Audio, HEVC Advance, and HDMI High-Definition Multimedia Interface. HDMI and the HDMI Logo are trademarks of HDMI Licensing LLC.
Notes
- Design and specifications are subject to change without prior notice.
- This device is a Class B digital apparatus.
- Power supply and consumption information is on the label attached to the product (usually on the back).
- Your TV and accessories may differ from product images in this manual.
- Drawings are not to scale; dimensions may change.
- Use a CAT 7 (*STP type) cable for LAN connection.
