Bosch TR5000R Series Water Heater Operating Instructions

This document provides operating instructions for the Bosch TR5000R series electronic continuous-flow water heaters.

1. Important Safety Information

This appliance is intended for domestic use and the household environment only.

Please read these instructions carefully, then act accordingly! Store for future reference. These instructions must be included when transferring this appliance to a new owner.

WARNING: Risk of electric shock! Switch off the mains voltage supply immediately if a fault occurs. Immediately shut off the cold water supply to the appliance should it leak.

These installation instructions are intended for plumbers, heating engineers and electricians. All instructions must be observed. Failure to comply with instructions may result in material damage and personal injury, including possible loss of life.

Safety of electrical devices for domestic use and similar purposes

The following requirements apply in accordance with EN 60335-2-35 in order to prevent hazards from occurring when using electrical appliances:

"This appliance can be used by children of 3 years and older, as well as by people with reduced physical, sensory or mental capabilities or lacking in experience and knowledge, if they are supervised and have been given instruction in the safe use of the appliance and understand the resulting dangers. Children shall not play with the appliance. Cleaning and user maintenance must not be performed by children without supervision."

"If the power cable is damaged, it must be replaced by the manufacturer, its customer service department or a similarly qualified person, so that risks are avoided."

Congratulations on purchasing this Bosch appliance. You have acquired a top-quality product, which will give you a lot of enjoyment.

2. Operating Instructions

2.1 Getting to know your appliance

This appliance is an electronically-regulated, pressurized continuous-flow heater for decentrally supplying hot water. The electronic continuous-flow heater heats the water as it flows through the appliance. One or more taps can be supplied with warm water.

2.2 Operating elements

The appliance features a rotary selector switch [1] and a status display [2].

3. Operating the appliance

3.1 Switching the appliance on and off

The continuous-flow heater switches on and heats the water when the warm water tap is opened. It switches off again if the water tap is closed.

3.2 Setting the water temperature

Turn the rotary selector switch to set the desired temperature for:

Increasing the water temperature: If a higher temperature is not obtained when the warm water tap is fully opened, then this is because more water is flowing than the continuous-flow heater's power capacity can heat. If this happens, then slightly close the warm water tap.

Decreasing the water temperature: Turn the rotary selector switch to a lower level e. g. “Washing hands”.

Note: If the temperature of the water supplying the appliance changes, then the output temperature of the water leaving the tap also changes correspondingly.

3.3 Status display

LED Appliance status
Off Off
Lights green On
Flashes green (1/s) The set temperature is not obtained; the rate of water flow is too high for appliance rating (the appliance has reached the power limit). See "A fault, what to do?"
Flashes green (2/s) Cold-water rinse-through phase. See "A fault, what to do?"
Flashes red Fault in the appliance. If the fault could not be eliminated, please call customer service.

3.4 Startup after power failure

Open the warm water tap fully and allow water to flow until it is warm.

3.5 Using the appliance after switching off the water supply

3.6 Saving energy

Set the desired water temperature directly on the appliance. The appliance is operated economically when set to approximately 40 °C (rotary selector switch: “Showering”).

Note: Mixing in of cold water at the faucet/fitting consumes unnecessary water and energy. This also accelerates calcification (scaling) of the appliance. Therefore, please always set the desired temperature directly on the continuous-flow heater.

3.7 Winter operation

Note: It is possible in winter that the supply temperature of the water is reduced and the required outlet temperature is no longer achieved.

Reduce the water flow on the taps until the desired water temperature is reached.

4. Cleaning

5. Customer Service

When calling in a customer service engineer, please provide the E-No. and the FD-No. of your appliance. You will find the numbers on the ratings plate on the inner side of the front flap.

6. Environmental protection/disposal

Environmental protection is a fundamental corporate strategy of the Bosch Group. The quality of our products, their economy and environmental safety are all of equal importance to us and all environmental protection legislation and regulations are strictly observed. We use the best possible technology and materials for protecting the environment taking account of economic considerations.

Packaging

Where packaging is concerned, we participate in country-specific recycling processes that ensure optimum recycling. All of our packaging materials are environmentally compatible and can be recycled.

Used appliances

Used appliances contain valuable materials that can be recycled. The various assemblies can be easily dismantled. Synthetic materials are marked accordingly. Assemblies can therefore be sorted by composition and passed on for recycling or disposal.

Used electrical and electronic appliances

Electrical or electronic devices that are no longer serviceable must be collected separately and sent for environmentally compatible recycling (in accordance with the European Waste Electrical and Electronic Equipment Directive). To dispose of old electrical or electronic devices, you should use the return and collection systems put in place in the country concerned. Batteries must not be disposed together with your household waste. Used batteries must be disposed of in local collection systems.

7. Guarantee

The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.

In addition to the warranty claims against the vendor arising from the sales contract and in addition to our appliance guarantee, Bosch offers compensation in accordance with the following conditions:

Subject to change without notice.

8. A fault, what to do?

If your appliance does not operate as required, it is often due to a very minor problem. Please check whether you can remedy the fault yourself by using the following guidelines. You will save yourself the costs of an unnecessary visit by customer service personnel.

WARNING: Repairs must only be carried out by an authorised technician. Improper repairs can lead to risk of serious injury to the user.

8.1 Faults that the customer can troubleshoot himself

Fault Cause Solution
Water flow-rate is too low. The filter in either the water tap or the showerhead is clogged. Remove the filter and either clean it or descale it.
A high water temperature is set, but it is not reached. The water is not warm. The continuous-flow heater is connected to a thermostatically-controlled water tap. The fuse in the fusebox has tripped/blown. Set the temperature on the continuous-flow heater to "Rinsing". Check the fuse in the fusebox.
LED status display flashes red. The supply temperature has dropped or the appliance has reached the power limit. Fault in the appliance. Set the temperature lower e. g. "Washing hands". Please contact customer service.

If the fault could not be eliminated, please call customer service.

8.2 Faults that the customer service specialist should troubleshoot

Fault Cause Solution
Water flow-rate is too low despite cleaning of filter using the water tap or showerhead. A filter in the appliance is clogged. Get a servicing expert to clean the appliance.

8.3 Faults that are automatically remedied

Fault Cause Solution
From time to time, cold water flows out. The air sensor in the appliance detects air in the water and momentarily switches the heating element off. After a few seconds, the continuous-flow heater automatically goes back into operation.

9. Data Protection Notice

Bosch Thermotechnology Ltd., Cotswold Way, Warndon, Worcester WR4 9SW, United Kingdom process product and installation information, technical and connection data, communication data, product registration and client history data to provide product functionality (art. 6 (1) sentence 1 (b) GDPR), to fulfil our duty of product surveillance and for product safety and security reasons (art. 6 (1) sentence 1 (f) GDPR), to safeguard our rights in connection with warranty and product registration questions (art. 6 (1) sentence 1 (f) GDPR), to analyze the distribution of our products and to provide individualized information and offers related to the product (art. 6 (1) sentence 1 (f) GDPR). To provide services such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services we can commission and transfer data to external service providers and/or Bosch affiliated enterprises. In some cases, but only if appropriate data protection is ensured, personal data might be transferred to recipients located outside of the European Economic Area. Further information are provided on request. You can contact our Data Protection Officer under: Data Protection Officer, Information Security and Privacy (C/ISP), Robert Bosch GmbH, Postfach 30 02 20, 70442 Stuttgart, GERMANY.

You have the right to object, on grounds relating to your particular situation or where personal data are processed for direct marketing purposes, at any time to processing of your personal data which is based on art. 6 (1) sentence 1 (f) GDPR. To exercise your rights, please contact us via privacy.ttgb@bosch.com. To find further information, please follow the QR-Code.

Models: TR5000R, Electronic Instantaneous Water Heater Tronic Comfort Plus, TR5000R Electronic Instantaneous Water Heater Tronic Comfort Plus

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References

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