Induction Hob
User manual
Contents
Contents
Using this manual
The following symbols are used in this User Manual: Model name & serial number
3
Using the Flex zone (Only for Flex zone applied models)
20
Flex zone Plus (Only for Flex zone plus applied models)
21
3
Keep Warm
22
3
Timer
22
Safety instructions
3
Pause/Resume
22
Quick stop
22
Disposing of the packaging material
7
Child safety lock
23
Proper disposal of your old appliance
7
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
7
Sound on/off
24
Installing the hob
8
Smart Connect Hood control
24 25
Safety instructions for the installer Tools you will need
8
8 Maintaining your appliance
25
Connecting to the mains power supply
8
Hob
25
Installing into the countertop
9
Light soiling
25
Components
11
Stubborn soiling
26
Before you start
13
Problem dirt Hob frame (option)
26 27
Induction heating
13
To avoid damaging your appliance
27
Safety shutoff Residual heat indicator
13
14 Troubleshooting and service
27
Temperature detection
14
Troubleshooting
27
Cookware
14
Service
29
Using the touch
18
buttons Operating
18
noises Initial cleaning
18
Operation
18
Switching the appliance on
18
Switching the appliance off
18
Selecting cooking zone and power level
19
Max Boost
20
2 English
Using this manual
Using this manual
Safety instructions
Please take the time to read this owner's manual, paying particular attention to the safety information contained in the following section, before using your appliance. Keep this manual for future reference. If transferring ownership of the appliance, please remember to pass the manual on to the new owner.
The following symbols are used in this User Manual:
WARNING Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage.
CAUTION To reduce the risk of fire, explosion, electric shock, or personal injury when using your hob, follow these basic safety precaution.
NOTE Useful tips, recommendations, or information that helps users manipulate the product.
Model name & serial number
Both the model name and the serial number are labeled underneath the hob base. For later use, write down the information or attach the additional product label (located on the top of the product) onto the current page.
Model Name
Serial Number
The safety aspects of this appliance comply with all accepted technical and safety standards. However, as manufacturers we also believe it is our responsibility to familiarize you with the following safety instructions.
WARNING
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. The means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
English 3
Safety instructions
Safety instructions
This Appliance should be allowed to disconnection from the supply after installation. The disconnection may be achieved by having the plug accessible or by incorporating a switch in the fied wiring in accordance with the wiring rules. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. The method of fixing stated is not to depend on the use of adhesives since they are not considered to be a reliable fixing means. WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock. During use the appliance becomes hot. Care should be taken to avoid touching heating elements inside the hob. WARNING: Accessible parts may become hot during use. Young children should be kept away. A steam cleaner is not to be used. Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot. After use, switch off the hob element by its control and do not rely on the pan detector.
The appliance is not intended to be operated by means of an external timer or separate remote-control system. CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised continuously. The appliance must not be installed behind a decorative door in order to avoid overheating. WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children less than 8 years of age shall be kept away unless continuously supervised. WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in a fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket. WARNING: Danger of fire: Do not store items on the cooking surfaces. WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.
4 English
Safety instructions
The surfaces are liable to get hot during use. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children less than 8 years.
CAUTION
Be sure the appliance is properly installed and grounded by a qualified technician. The appliance should be serviced only by qualified service personnel. Repairs carried out by unqualified individuals may cause injury or serious malfunction. If your appliance is in need of repair, contact your local service centre. Failure to follow these instructions may result in damage and void the warranty. Flush - mounted appliances may be operated only after they have been installed in cabinets and workplaces that conform to the relevant standards. This ensures sufficient protection against contact for electrical units as required by the essential safety standards. If your appliance malfunctions or if fractures, cracks or splits appear: · switch off all cooking zones; · disconnect the hob from the mains supply; and · contact your local service centre. If the hob cracks, turn the appliance off to avoid the possibility of electric shock. Do not use your hob until the glass surface has been replaced.
English 5
Safety instructions
Safety instructions
Do not use the hob to heat aluminium foil, products wrapped in aluminium foil or frozen foods packaged in aluminium cookware. Liquid between the bottom of the pan and the hob can produce steam pressure. Which may cause the pan to jump. Always ensure that the hotplate and the base of the pan are kept dry. The cooking zones will become hot when you cook. Always keep small children away from the appliance. Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children. This appliance is to be used only for normal cooking and frying in the home. It is not designed for commercial or industrial use. Never use the hob for heating the room. Take care when plugging electrical appliances into mains sockets near the hob. Mains leads must not come into contact with the hob. Overheated fat and oil can catch fire quickly. Never leave surface units unattended when preparing foods in fat or oil, for example, when cooking chips. Turn the cooking zones off after use.
Always keep the control panels clean and dry. Never place combustible items on the hob, it may cause fire. There is the risk of burns from the appliance if used carelessly. Cables from electrical appliances must not touch the hot surface of the hob or hot cookware. Do not use the hob to dry clothes. Users with Pacemakers and Active Heart Implants must keep their upper body at a minimum distance of 30 cm from induction cooking zones when turned on. If in doubt, you should consult the manufacturer of your device or your doctor. (Induction hob model only) Do not attempt to repair, disassemble, or modify the appliance yourself. Always turn the appliance off before cleaning. Clean the hob in accordance with the cleaning and care instructions contained in this manual. Keep pets away from the appliance because pets may step on the controls of the appliance, causing an malfunction.
6 English
Safety instructions
Disposing of the packaging material
WARNING All materials used to package the appliance are fully recyclable. Sheet and hard foam parts are appropriately marked. Please dispose of packaging materials and old appliances with due regard to safety and the environment.
Proper disposal of your old appliance
WARNING Before disposing of your old appliance, make it inoperable so that it cannot be a source of danger. To do this, have a qualified technician disconnect the appliance from the mains supply and remove the mains lead. The appliance may not be disposed of in the household rubbish. Information about collection dates and public refuse disposal sites is available from your local refuse department or council.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
For information on Samsung's environmental commitments and product specific regulatory obligations e.g. REACH visit: www.samsung.com/uk/aboutsamsung/ sustainability/environment/our-commitment/data/
English 7
Installing the hob
Installing the hob
WARNING
Be sure the new appliance is installed and grounded only by qualified personnel. Please observe this instruction. The warranty will not cover any damage that may occur as a result of improper installation. Technical data is provided at the end of this manual.
Safety instructions for the installer
· A device must be provided in the electrical installation that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm. Suitable isolation devices include line protecting cut - outs, fuses (screw type fuses are to be removed from the holder), earth leakage trips and contactors.
· With respect to fire protection, this appliance corresponds to EN 60335 - 2 6. This type of appliance may be installed with a high cupboard or wall on one side.
· The installation must guarantee shock protection. · The kitchen unit in which the appliance is fitted must satisfy the stability
requirements of DIN 68930. · For protection against moisture, all cut surfaces are to be sealed with a
suitable sealant. · On tiled work surfaces, the joints in the area where the hob sits must be
completely filled with grout. · On natural, artificial stone, or ceramic tops, the snap action springs must be
bonded in place with a suitable artificial resin or mixed adhesive. · Ensure that the seal is correctly seated against the work surface without any
gaps. Additional silicon sealant must not be applied; this would make removal more difficult when servicing. · The hob must be pressed out from below when removed. · A board can be installed underneath the hob. · The ventilation gap between the worktop and front of the unit underneath it must not be covered.
Tools you will need
Pencil
Phillips Head Screwdriver Ruler or Straightedge
Safety Glasses
Saber Saw
Drill
Connecting to the mains power supply
Before connecting, check that the nominal voltage of the appliance, that is, the voltage stated on the rating plate, corresponds to the available supply voltage. The rating plate is located on the lower casing of the hob.
WARNING
Shut off power to circuit before connecting wires to circuit. The heating element voltage is AC 230 V~. The appliance also works perfectly on networks with AC 220 V~ or AC 240 V~. The hob is to be connected to the mains using a device that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm, eg. automatic line protecting cut - out, earth leakage trips or fuse.
WARNING The cable connections must be made in accordance with regulations and the terminal screws tightened securely.
WARNING Once the hob is connected to the mains supply, check that all cooking zones are ready for use by briefly switching each on in turn at the maximum setting with suitable cookware.
8 English
Installing the hob
WARNING
Pay attention (conformity) to phase and neutral allocation of house connection and appliance (connection schemes); otherwise, components can be damaged. Warranty does not cover damage resulting from improper installation.
WARNING
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
01
02
04
06
03
05
1N~ (16A)
01 220-240 V~
02
Black
03
Brown
04
Blue
05
Gray
06 Green/Yellow
L
N
Installing into the countertop
NOTE
Make a note of the serial number on the
appliance rating label prior to installation.
This number will be required in the case
of requests for service and is no longer
A
accessible after installation, as it is on the
original rating plate on the upperside or
underside of the appliance.
WARNING For correct supply connection, follow the wiring diagram attached near the terminals.
A. Serial number
NOTE Pay special attention to the minimum space and clearance requirements.
NOTE The bottom of the hob is equipped with a fan. If there is a drawer under the hob it should not be used to store small objects or paper, since they could damage the fan or interfere with the cooling if they are sucked into it.
English 9
Installing the hob
590
520
Unit : mm
44
Installing the hob
min. 500 mm
min. 50 mm
560 ±1
480 ±1
max. R25 min. 55
min. 50
Drawer
Oven
min. 20 mm
min. 2 mm
min. 15 mm
min. 10 mm min.
59 mm
min. 15 mm
min. 20 mm
min. 10 mm
10 English
Flushed Fit Type (Only NZ6******FK model can be installed)
max. R25
max. R7
6.5 +0.5
90 °
min. 55
594
560 ±1 max. R7
524 480 ±1
max. R25
min. 50
Installing the hob
Components
Induction hob
Bracket Spring
English 11
Installing the hob
Before you start
Before you start
Induction heating
A A. Induction coil B. Induced currents C. Electronic circuits
· The Principle of Induction Heating:
When you place your cookware on a
cooking zone and you turn it on, the
electronic circuits in your induction
B
hob produce "induced currents" in the
bottom of the cookware which instantly
C
raise cookware's temperature.
· Greater speed in cooking and frying:
As the pan is heated directly and not
the glass, the efficiency is greater than
in other systems because no heat is
lost. Most of the energy absorbed is
transformed into heat.
Safety shutoff
If one of the cooking zones is not switched off or the power level is not adjusted after an extended period of time, that particular cooking zone will automatically switch itself off. The cooking zones switch themselves off at the following times.
Power level 1-3 4-6 7-9
10-15
Switch off After 6 hours After 5 hours After 4 hours After 1.5 hours
NOTE
If the Hob is overheated because of abnormal operation, And the Hob will be switched off.
will be displayed.
NOTE
If cookware is unsuitable, too small, or no cookware has been placed on the cooking zone, will be displayed. And after 1 minute the corresponding cooking zone will be switched off.
NOTE
Should one or more of the cooking zones switch off before the indicated time has elapsed, see the "Troubleshooting".
Other reasons why a cooking zone will switch itself off
All cooking zones will switch themselves off if liquid boils over on the control panel. The automatic shutoff will also be activated if you place a damp cloth on the control panel. In both of these instances, the appliance will need to be switched on again using the On/Off key after the liquid or the cloth has been removed.
English 13
Before you start
Residual heat indicator
When an individual cooking zone or the hob is turned off, the presence of residual heat is shown with an , (for "hot") in the corresponding cooking zone display. Even after the cooking zone has been switched off, the residual heat indicator goes out only after the cooking zone has cooled. You can use the residual heat for thawing or keeping food warm.
WARNING As long as the residual heat indicator is illuminated, there is a risk of burns.
WARNING
If the power supply is interrupted, the , symbol will go out and information about residual heat will no longer be available. However, it may still be possible to burn yourself. This can be avoided by always taking care when near the hob.
Temperature detection
If for any reason the temperatures on any of the cooking zones were to exceed the safety levels, the cooking zone will automatically reduce to a lower power level. When you have finished using the hob, the cooling fan will continue to run until the hob's electronics has cooled down. And the cooling fan switches itself off depending upon the temperature of the electronics.
Cookware
Use flat-bottomed cookware that completely contacts the entire cooking zone. Check for flatness by rotating a ruler across the bottom of the cookware. Be sure to follow all the recommendations for using cookware.
· Use cookware made with the correct material for induction cooking. · Use quality cookware with heavier bottoms for better heat distribution. This
gives best cooking results. · Match the cookware size to the quantity of food being prepared. · Do not let cookware boil dry. This may cause permanent damage in the form
of breakage, fusion, or marring that can affect the ceramic hob. (This type of damage is not covered by your warranty). · Do not use dirty cookware or cookware with heavy grease buildup. Always use cookware that is easy to clean after cooking.
CAUTION
· The cooking zones may appear cooled down after they have been turned off. However, the glass surface may be hot from residual heat transferred from the cookware. The risk of burns is still present.
· Do not touch hot cookware directly with your hands. Always use oven mitts or pot holders to protect your hands from burns.
· Do not slide cookware across the hob surface. Doing so may permanently damage the hob.
Before you start
14 English
Cookware for induction cooking zones
The Induction burner can only be turned on when cookware with a magnetic base is placed on one of the cooking zones. You can use the cookware identified as suitable below.
Material Steel, enameled steel, cast iron
Stainless steel
Aluminum, copper, brass, glass, ceramic, porcelain
Suitability Yes
Yes (If magnet sticks to the bottom of the cookware)
No
NOTE
· Cookware appropriate for induction cooking is labelled as suitable by the manufacturer.
· Certain cookware can make noises when being used on induction cooking zones.
· These noises do not indicate that the hob is malfunctioning and do not affect its operation in any way.
· Special stainless-steel cookware may not be suitable for induction cooking. Check if the base of the cookware is attracted by a magnet.
Cookware sizes for induction cooking zones Induction cooking zones adapt automatically to the bottom size of the cookware up to a certain limit. However, the magnetic part of the bottom of the cookware must have a minimum diameter depending upon the size of the cooking zone. For best results, use cookware whose ferromagnetic diameter match that of a burner. If the cookware is not sensed by the burner, try a smaller sized burner.
NOTE For Cookware diameter, please refer to the model's Cooking zones specifications.
Before you start
English 15
Before you start
Other induction cookware
Some cookware has thin magnetic material on the bottom to work with an induction heating hob. These cookware has weak magnetism and may not work well. (Weak magnetism means a magnet does not stick firmly or the area where the magnet sticks is small.)
· Even though cookware are designed for an induction hob, the heating performance could be weak or sometimes the hob may not detect the cookware depending on the size and strength of the magnetic area on the bottom of the cookware.
B
A
Suitability test
Cookware is suitable for induction cooking if a magnet sticks to the bottom of the cookware and the cookware is labelled as suitable by the cookware manufacturer.
· You can recognise good cookware by their bases. The base is supposed to be as thick and flat as possible.
· When buying new cookware, pay special attention to the diameter of the base. Manufacturers often give only the diameter of the upper rim.
· Do not use cookware which have damaged bases with rough edges or burrs. Damaged cookware can scratch the ceramic hob permanently if you slide them across the surface.
· When cold, cookware bases are normally bowed slightly inwards (concave). They must not be bent outwards (convex).
· If you want to use a special type of cookware, for example, a pressure cooker, a simmering pan, or a wok, please follow the manufacturer's instructions.
Before you start
A. Area where magnet does not stick
B. Area where magnet sticks
When using large cookware with a smaller ferromagnetic element, only the ferromagnetic element heats up. Consequently, heat might not be uniformly distributed.
16 English
Before you start
Correct positioning Correct
Incorrect
Energy saving tips
Flat-bottomed cookware and straight sides
Cookware with curved or warped bottoms or sides
The cookware meets or exceeds the recommended minimum size for the cooking zone.
The cookware does not meet the minimum size required for the current cooking zone.
Follow these tips to save power consumption. · Always put cookware on a cooking
zone before you turn the corresponding burner on. · Keep the cooking zones and cookware bases clean. Otherwise, more power will be consumed. · Firmly close the cover of cookware if available. This will reduce power consumption.
· Turn the working burner off before the end of the cooking time. Use the residual heat to keep food warm.
The cookware rests completely on the hob surface.
The cookware rests on the hob trim or does not rest completely on the hob surface.
The cookware is properly balanced.
The heavy handle causes the cookware to tilt.
Correct positioning
You can test cookware to see if they are suitable for use with the product.
1. Press the On/Off key for 1-2 seconds to turn on the hob. 2. Press the Pause & Lock key for 3 seconds to activate the child safety lock. 3. Press the Timer key for 3 seconds to activate the cookware suitability test
mode. 4. Place the cookware on the one of the cooking zones, and then press and hold
the Cooking zone key for 3 seconds.
Display 0
1-5 6-10
Description Cookware is unsuitable Cookware is suitable, but inefficient
Cookware is suitable
English 17
Before you start
Operation
Using the touch buttons
To operate the touch buttons, touch the desired button with the tip of your pointed finger until the relevant displays illuminate or go out, or until the desired function is activated. Ensure that you are touching only one button when operating the appliance. If your finger is too flat on the button, an adjacent button may be actuated as well.
Operating noises
If you can hear. · Cracking noise: cookware is made of different materials. · Whistling: you use more than two cooking zones and the cookware is made of
different materials. · Humming: you use high power levels. · Clicking: electric switching occurs. · Hissing, Buzzing: the fan operates. The noise are normal and do not refer to any defects.
WARNING Do not use cookware of different size and material. Using cookware of different sizes or materials may cause noises and vibrations.
NOTE Using low power levels (1-5) may cause clicking noises.
Initial cleaning
Wipe the ceramic glass surface with a damp cloth and ceramic hob glass cleaner.
WARNING Do not use caustic or abrasive cleaners. The surface could be damaged.
Switching the appliance on
The appliance is switched on using the On/Off key. Press the On/Off key for approximately 1-2 seconds.
NOTE After the On/Off key has been actuated to switch on your appliance, a power level must be selected within approximately 20 seconds. Otherwise, the appliance will switch itself off for safety reasons.
Switching the appliance off
To completely switch off the appliance, use the On/Off key. Press the On/Off key for approximately 1-2 seconds.
NOTE After switching off a single cooking zone or the entire cooking surface, the presence of residual heat will be indicated in the digital displays of the corresponding cooking zones in the form of an , two steps for "hot". The temperature is lowered, , wil be disappeared.
Before you start
18 English
Selecting cooking zone and power level
1. For selecting the cooking zone, press the corresponding Cooking zone key. 2. For setting and adjusting the power level, use the Control bar or Control key
or Control knob.
Control bar
9
Control key
Control Knob
NOTE · The default level is set to 9 when selecting the cooking zone. · If more than one key is pressed for longer than 8 seconds, will show in the
cooking zone display.
Suggested settings for cooking specific foods
The numbers in the table below are guidelines. The power level required for various cooking methods depend on a number of variables, including the quality of the cookware being used and the type and amount of food being cooked.
Power level
MAX
8-9 7-8 6-7 3-5
1-2
Cooking method Warming /
Sautéing / Frying
Intensive frying
Frying
Boiling Steaming / Stewing / Boiling
Melting
Examples for Use
Warming large amounts of liquid, boiling noodles, searing meat, browning goulash, braising meat
Steak, sirloin, hash browns, sausages, pancakes / griddle cakes
Schnitzel / chops, liver, fish, rissoles, fried eggs
Cooking up to 1.5 l liquid, potatoes, vegetables
Steaming and stewing of small amounts of vegetables, boiling rice and milk dishes
Melting butter, dissolving gelatine, melting chocolate
NOTE You will need to adjust the power level according to specific cookware and foods.
Operation
English 19
Operation
Max Boost
The Max Boost function makes additional power available to the each cooking zones. (example : bring a large volume of water to the boil) After Max Boost times, the cooking zones automatically sets back to the highest heat setting.
NOTE · In certain circumstances, the Max Boost function may be deactivated
automatically to protect the internal electronic components of the hob. For example, It is impossible to output max power on Flex zone rear and Flex zone front at the same time. · Refer to your model's Cooking zones specification for Max Boost time.
Power management The cooking zones have a maximum power available to them. If this power range is exceeded by switching on the Max Boost function, Power Management automatically reduces the power level of cooking zone. The display for this cooking zone alternates for some seconds between the set power level and the maximum possible power level. After then, the display changes from the set power level to maximum possible power level.
Using the Flex zone (Only for Flex zone applied models)
The Flex function can operate complete left side cooking zone for using large size cookware. (example : oval cookware, fish kettle) 1. Press the Flex zone key. 2. For setting and adjusting the power level, use the Power level key.
NOTE · Press the Flex zone key during operating, Flex zone function will be off. · If you press the Flex zone key while each burner operation different level,
burner set at a high level.
Operation
20 English
Flex zone Plus (Only for Flex zone plus applied models)
Cooking Zone 1 Cooking Zone 2 Cooking Zone 3
The Flex zone is the large cooking area located on the left side of the hob (see the figure left) that is specially designed to accommodate multiple pots and pans of varying shapes and sizes at once. The Flex zone has four zones that are operated by individual inductors, allowing you to cook regardless of where cookware is placed on a cooking zone.
Cooking Zone 4
With Flex zone Plus, you can use a combination of different cooking zones to enlarge the cooking area. Press the Flex zone key to use the cooking zone as follows.
Cooking Zone 1 Cooking Zone 1 Cooking Zone 1 Cooking Zone 1
NOTE · When using only one cooking zone, the diameter of the bottom of the
cookware must be less than 14 cm. · The hob may take 5-10 seconds to recognise the position of cookware. · Noises may occur while the hob recognise the cookware. · Do not remove cookware during cooking. For safety purposes, the hob
automatically stops if cookware has been removed for more than 5 seconds.
Using the Flex zone Plus (Only for Flex zone plus applied models)
1. Press the Flex zone key. 2. For setting and adjusting the power level, use the Power level key.
NOTE · If you press the Flex zone key during operating, Flex zone function will be
off. · If you press the Flex zone key while each cooking zone is operating at
different levels, it will be automatically adjusted to higher level. · When moving or adding cookware to a new Flex zone, cancel the current
operation, and then press the corresponding Cooking zone key to activate the cooking zone.
Cooking Zone 2 Cooking Zone 2 Cooking Zone 2 Cooking Zone 2 Cooking Zone 3 Cooking Zone 3 Cooking Zone 3 Cooking Zone 3
Cooking Zone 4 Cooking Zone 4 Cooking Zone 4 Cooking Zone 4
Operation
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Operation
Keep Warm
1. Use this function to keep cooked food warm. Press the corresponding Cooking zone key.
2. Press the Keep warm key. 3. The cooking zone display will be changed. 4. Press the Keep warm key again to turn off the cooking zone.
Timer
Using the timer as a safety shutoff
If a specific time is set for a cooking zone, the cooking zone will shut itself off once this period of time has elapsed. This function can be used for multiple cooking zones simultaneously.
Setting the timer
The cooking zone(s) for which you want to apply the safety shutoff must be switched on.
1. Press the Timer key. 2. Set timer by repeatedly pressing the Timer 3. To cancle the timer settings, hold the Timer
key. key for 3 seconds.
NOTE
· To change the settings quicker, press and hold any of the Timer key until the desired value is reached.
· When the timer is terminated, it sounds a beep several times. However, the cooking zone will not be turned off.
Pause/Resume
The Pause/Resume function simultaneously switches all cooking zones that are switched on to the low power setting and then back to the power level that was previously set. This function can be used to briefly interrupt and then continue the cooking process e.g. to take a telephone call. When the Pause/Resume function is activated, all keys except for the Pause & Lock
, and the On/Off keys are disabled. To resume cooking, press the Pause & Lock key again.
To Switch On To Switch Off
Control Panel
Press the Pause & Lock key
Press the Pause & Lock key
Display Return to previous power level
Quick stop
This option reduces the step and time it takes to stop cooking. To switch off a cooking zone, press the Cooking zone key for 2 seconds.
NOTE The Flex zone key does not support quick stop function.
Operation
22 English
Child safety lock
You can use the child safety lock to safeguard against unintentionally turning on a cooking zone and activating the cooking surface. Also the control panel, with the exception of the On/Off key (Only turn off control), can be locked in order to prevent the settings from being changed unintentionally, for example, by wiping over the panel with a cloth.
Switching the child safety lock On/Off
1. Press the Pause & Lock key for approximately 3 seconds. An acoustic signal will sound as confirmation.
2. Press any key. will appear in the displays, indicating the child safety lock has been activated.
3. For switching the child safety lock off, press the Pause & Lock key again for 3 seconds. An acoustic signal will sound as confirmation.
NOTE · Regardless of power on/off, child lock is activated. · You can set the child safety lock during cooking. To turn off the burner with
the child safety lock on, press the On/Off key or turn off the child safety lock first and then press the corresponding Cooking zone key.
English 23
Operation
Operation
Sound on/off
1. Press the On/Off key for approximately 1-2 seconds. 2. Press the Timer key for 3 seconds within 10 seconds after the power has
turned on. 3. Sound will turn off and will be displayed in the display. 4. To change the sound setting, repeat steps 1 and 2. Sound will turn on and
will be displayed in the display.
NOTE It is not possible to change the sound settings after 10 seconds from turning the power on.
Smart Connect
The hob has built in Wi-Fi module that you can use to sync the hob with the SmartThings app. On the smartphone app, you can: · monitor the operating status and the power level settings of the hob elements. · check and change the timer settings. Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak Wi-Fi signal.
How to connect the hob Before you can use the remote features of your Samsung hob, you must pair it to the SmartThings app.
1. Download and open the SmartThings app on your smart device.
2. Press the On/Off key for approximately 1-2 seconds to turn the hob on.
3. Press the Pause & Lock key for approximately 3 seconds to turn on the
child safety lock.
4. Follow the app's instructions, and then press and hold the
key for 3
seconds.
5. While the connection is being made, the Wi-Fi indicator will links. Once the
process is complete, the indicator glows without blinking. Now the hob is
connected successfully.
6. If the Smart Connect Wi-Fi indicator does not turn on, follow the instruction in
the app to reconnect.
NOTE
· Make sure to set the Smart Connect function only when no hob operation is in process.
· For further instructions, refer to the web manual at www.samsung.com
Wi-Fi On/Off · To change the Wi-Fi On/Off, repeat steps 2 to 4.
Operation
24 English
Maintaining your appliance
Hood control
This product features a Bluetooth device that you can use to connect the hob to Samsung hood control models. Through the Bluetooth connection, you can use the hood control function on the SmartThings app. To find out more about Samsung hood control-enabled models, visit www. samsung.com.
To connect to a hood control model
1. Download and run the SmartThings app on your smartphone. Then, complete the Smart Connect procedure to connect to the hob.
2. Follow the Bluetooth instructions of the hood control model and activate the Bluetooth connection.
3. Press and hold the Timer and Pause & Lock keys simultaneously to make the Bluetooth connection. When the Bluetooth connection is successfully established, appears on the display.
4. Follow the instructions in the user manual of the hood control model and the App guide to use the hood control.
NOTE
· If the Smart Connect connection is not successful, you cannot use the SmartThings app to monitor and control the hood.
· Without a Smart Connect connection to the hob, you can use a Bluetooth connection to pair the hob with the hood and sync them. To do this, follow steps 2 and 3 above.
Hob
WARNING Cleaning agents must not come into contact with a heated ceramic glass surface: All cleaning agents must be removed with adequate amounts of clean water after cleaning because they can have a caustic effect when the surface becomes hot. Do not use any aggressive cleaners such as grill or oven sprays, scouring pads or abrasive pan cleaners.
NOTE Clean the ceramic glass surface after each use when it is still warm to the touch. This will prevent spillage from becoming burnt onto the surface. Remove scales, watermarks, fat drippings and metallic discolouration with the use of a commercially available ceramic glass or stainless steel cleaner.
Light soiling
1. Wipe the ceramic glass surface with a damp cloth. 2. Rub dry with a clean cloth. Remnants of cleaning agent must not be left on the
surface. 3. Thoroughly clean the entire ceramic glass cooking surface once a week with a
commercially available ceramic glass or stainless steel cleaner. 4. Wipe the ceramic glass surface using adequate amounts of clean water and
rub dry with a clean lint - free cloth.
Maintaining your appliance
English 25
Maintaining your appliance
Stubborn soiling
1. To remove food that has boiled over and stubborn splashes, use a glass scraper.
2. Place the glass scraper at an angle to the ceramic glass surface.
3. Remove soiling by scraping with the blade.
NOTE
Glass scrapers and ceramic glass cleaners are available from specialty retailers.
Problem dirt
1. Remove burnt-on sugar, melted plastic, aluminium foil or other materials with a glass scraper immediately and while still hot.
WARNING
There is a risk of burning yourself when the glass scraper is used on a hot cooking zone: 2. Clean the hob as normal when it has
cooled down. If the cooking zone on which something has melted has been allowed to cool, warm it up again for cleaning.
NOTE
Scratches or dark blemishes on the ceramic glass surface, caused, for example, by a pan with sharp edges, cannot be removed. However, they do not impair the function of the hob.
Maintaining your appliance
26 English
Troubleshooting and service
Hob frame (option)
WARNING
Do not use vinegar, lemon juice or scale remover on the hob frame; otherwise dull blemishes will appear.
1. Wipe the frame with a damp cloth. 2. Moisten dried debris with a wet cloth. Wipe and rub dry.
To avoid damaging your appliance
· Do not use the hob as a work surface or for storage. · Do not operate a cooking zone if there is no pan on the hob or if the pan is
empty. · Ceramic glass is very tough and resistant to temperature shock, but it is
not unbreakable. It can be damaged by a particularly sharp or hard object dropping onto the hob. · Do not place pans on the hob frame. Scratching and damage to the finish may occur. · Avoid spilling acidic liquids, for example, vinegar, lemon juice and descaling agents, onto the hob frame, since such liquids can cause dull spots. · If sugar or a preparation containing sugar comes into contact with a hot cooking zone and melts, it should be cleaned off immediately with a kitchen scraper while it is still hot. If allowed to cool, it may damage the surface when removed. · Keep all items and materials that could melt, for example, plastics, aluminium foil and oven foils, away from the ceramic glass surface. If something of this nature melts onto the hob, it must be removed immediately with a scraper.
Troubleshooting
A fault may result from a minor information that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.
WARNING
Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.
Problem What should I do if the · cooking zones are not functioning?
What should I do if the · cooking zones will not switch on?
·
What should I do if the ·
display except for ,
the residual heat
indicator suddenly
·
disappears?
What should I do if,
·
after the cooking
zones have been
switched off, residual
heat is not indicated in
the display
Possible cause
The fuse in the house · wiring is not intact.
The On/Off key
·
was accidentally
actuated.
·
The control panel is
partially covered by a
damp cloth or liquid.
The On/Off key
·
was accidentally
actuated.
·
The control panel is
partially covered by a
damp cloth or liquid.
The cooking zone
·
was only briefly used
and therefore did not
become hot enough.
Solution If the fuses trip a number of times, call an authorised electrician. The appliance is properly switched on. Clean the control panel.
The appliance is properly switched on. Clean the control panel.
If the cooking zone is hot, please call a local service centre.
Troubleshooting and service
English 27
Troubleshooting and service
Information code
Possible cause
Solution
There is a problem with the burner temperature sensor.
The temperature is sensed higher than specified.
There is a problem with the PBA sensor.
The DC Motor fails to operate because of problems with the PCB or wiring, or electrical disturbance on the motor blade.
Restart the appliance using the On/Off key. If the problem continues, disconnect power for more than 30 seconds. Then, restart the appliance and try again. If the problem still continues, contact a local service centre.
A key is being pressed for more than 8 seconds.
Check if the key is wet or is being pressed. If the problem continues, restart the appliance using the On/Off key. If the problem still continues, contact a local service centre.
Communications between main and sub PCBs fail.
The touch-enabled IC communicates abnormally.
Restart the appliance using the On/Off key. If the problem continues, disconnect power for more than 30 seconds. Then, restart the appliance. If the problem still continues, contact a local service centre.
It is out of normal voltage (220 ~ 240 V).
If the cooking container is not suitable for the induction, or operates without the cooking container, it is displayed.
Check home power environment.
Use a cooking container suitable for inductions.
What should I do if the cooking zone will not switch on or off? This could be due to one of the following possibilities: · The control panel is partially covered by a damp cloth or liquid. · The child safety lock is on. and display .
What should I do if the display is illuminated? Check for the following: · The control panel is partially covered by a damp cloth or liquid.
To reset, press the On/Off key. · If liquid has overflowed on control panel, please wipe the liquid.
What should I do if the display is illuminated? Check for the following: · The hob is overheated because of abnormal operation. · After hob is cooled down, press the On/Off key for resetting.
What should I do if the display is illuminated? Check for the following: · Cookware is unsuitable, too small, or no cookware has been placed on the
cooking zone. · If you use suitable cookware, displayed message will automatically disappear.
What should I do if the cooling fan runs after the hob is turned off? Check for the following: · When you have finished using the hob, the cooling fan runs by itself for
cooling down. · After the hob's electronics has cooled down or elapsed max time (10 minutes)
the cooling fan will be turned off. · If you request a service call because of an information made in operating the
appliance, the visit from the customer service technician may incur a charge even during the warranty period.
Troubleshooting and service
28 English
Memo
Service
Before calling for assistance or service, please check the section "Troubleshooting". If you still need help, follow the instructions below. Is it a technical fault? If so, please contact your customer service centre. Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary. Please take note of the following information. · What form does the problem take? · Under what circumstances does the problem occur? When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows: · Model description · S/N code (15 digits) We recommend that you record the information here for easy reference. · Model: · Serial number: When do you incur costs even during the warranty period? · If you could have remedied the problem yourself by applying one of the
solutions provided in the section "Troubleshooting". · If the customer service technician has to make several service calls because he
was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.
English 29
Troubleshooting and service
Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance.
QUESTIONS OR COMMENTS?
COUNTRY / LOCATION
AUSTRALIA
CALL 1300 362 603
OR VISIT US ONLINE AT www.samsung.com/au/support
NEW ZEALAND
0800 726 786
www.samsung.com/nz/support
CHINA
400-810-5858
www.samsung.com/cn/support
HONG KONG
3698 4698
www.samsung.com/hk/support (Chinese) www.samsung.com/hk_en/support (English)
INDIA
1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)
1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)
www.samsung.com/in/support
BANGLADESH
09612300300 08000300300 (Toll free)
www.samsung.com/support
INDONESIA
021-5699-7777 0800-112-8888 (All Product, Toll Free)
www.samsung.com/id/support
JAPAN
0120-363-905
www.galaxymobile.jp/jp/support
MALAYSIA
1800-88-9999 +603-7713 7420 (Overseas contact)
www.samsung.com/my/support
COUNTRY / LOCATION
PHILIPPINES
SINGAPORE THAILAND TAIWAN VIETNAM MYANMAR
MACAU SRI LANKA CAMBODIA
LAOS NEPAL
CALL
OR VISIT US ONLINE AT
1-800-10-726-7864 [ PLDT Toll Free ] 1-800-8-726-7864
[ Globe Landline and Mobile ] 02-422-2111 [ Standard Landline ]
www.samsung.com/ph/support
1800 7267864 | 1800-SAMSUNG
www.samsung.com/sg/support
0-2689-3232 1800-29-3232 (Toll free)
www.samsung.com/th/support
0800-32-9999
www.samsung.com/tw/support
1800 588 889
www.samsung.com/vn/support
+95-1-2399-888
www.samsung.com/mm/support
0800 333
www.samsung.com/hk/support (Chinese) www.samsung.com/hk_en/support (English)
011 SAMSUNG (011 7267864)
www.samsung.com/support
+855-23-993232 1800-20-3232 (Toll free)
www.samsung.com/th/support
+856-214-17333
www.samsung.com/th/support
16600172667 (Toll Free for NTC Only) 9801572667 (Toll Free for Ncell users)
www.samsung.com/support
Contents
3
20
++
21
3
22
3
22
3
/
22 22
7
23
7
/
24
7
24
8
25
8
25
8
25
8
25
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27
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14
27
14
29
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18
18
18
18
18
18
19
20
2
8
3
8
4
8
8 8
·
·
·
5
30
6
USB
REACH samsung.com/uk/aboutsamsung/samsung electronics/corporatecitizenship/data_corner.html
7
· 3
· EN60335-2-6
·
· DIN68930
·
·
·
·
·
·
·
AC 230V~AC 220 V~AC 240 V~ 3
8
01
02
04
06
03
05
L
N
1N~ (16A)
01 220-240 V~ 04
02
05
03
06
A
A.
9
590
520
44
min. 500 mm
min. 50 mm
560 ±1
480 ±1
max. R25 min. 55
min. 50
min. 20 mm
min. 2 mm
min. 15 mm
min. 10 mm min.
59 mm
min. 15 mm
min. 20 mm
min. 10 mm
10
NZ6******FK
max. R25
max. R7
6.5 +0.5
90 °
min. 55
594
560 ±1 max. R7
524 480 ±1
max. R25
min. 50
11
A A. B. C.
·
""
B ·
C
""
1-3 4-6 7-9
10-15
6 5 4 1.5
1
""
On/Off
13
, ""
,
· · · ·
·
·
· ·
14
·
·
·
·
15
B
A
·
·
·
·
·
·
A. B.
16
·
·
·
·
1. On/Off 1-2 2. Pause & Lock 3 3. Timer 3 4. Cooking zone
3
0
1-5 6-10
17
· · · · ·
1-5
On/Off
On/Off
1-2
On/Off
20
On/Off On/Off 1-2
, "" ,
18
1. Cooking zone 2.
9
· 9 · 8
MAX
//
8-9
7-8
/
6-7
1.5
3-5
//
1-2
19
Max Boost Max Boost
· Max Boost
· Max Boost
Max Boost
1. Flex zone 2. Power level
1. Flex zone 2. Flex zone
20
++
1 2
3 4
+Flex zone
1 2 3 4
1 2 3 4
1 2 3 4
1 2 3 4
· 14 · 5-10 · · 5
++
1. Flex zone 2. Power level
· Flex zone · Flex zone · Cooking zone
21
1. Cooking zone 2. Keep warm 3. 4. Keep warm
/
Pause/Resume
Pause/ResumePause & Lock
On/Off
Pause & Lock
Pause & Lock
Pause & Lock
1. Timer
2. Timer
3. Timer 3
Cooking zone 2
Flex zone
· Timer ·
22
On/Off
/
1. Pause & Lock 3 2. 3. Pause & Lock 3
· / ·
On/Off Cooking zone
23
/
1. On/Off 1-2 2. 10Timer 3 3. 4. 12
10
Wi-FiSmartThings · · Wi-FiSmartThings
SmartThings
1. SmartThings
2. On/Off 1-2
3. Pause & Lock 3
4.
3
5. Wi-Fi
6. Smart Connect Wi-Fi
· · www.samsung.com
Wi-Fi/ · Wi-Fi/24
24
SmartThings www.samsung.com
1. 2. 3. Timer Pause & Lock
4. App
· Smart ConnectSmartThings · Smart Connect
23
1. 2. 3. 4.
25
1.
2. 3.
1.
2.
26
1. 2.
· · ·
· · ·
·
·
·
· On/Off
·
· ·
,
· On/Off ·
·
·
·
·
27
PBA
On/Off 30
PCB
8
On/Off
· ·
·
On/Off ·
· · On/Off
· ·
PCBPCB
On/Off
IC
30
· · 10 ·
220240V
28
""
· ·
· · 15 · ·
· "" ·
29
/
1300 362 603
www.samsung.com/au/support
0800 726 786
www.samsung.com/nz/support
400-810-5858
www.samsung.com/cn/support
3698 4698
www.samsung.com/hk/support (Chinese) www.samsung.com/hk_en/support (English)
1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)
1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)
www.samsung.com/in/support
09612300300 08000300300 (Toll free)
www.samsung.com/support
021-5699-7777 0800-112-8888 (All Product, Toll Free)
www.samsung.com/id/support
0120-363-905
www.galaxymobile.jp/jp/support
1800-88-9999 +603-7713 7420 (Overseas contact)
www.samsung.com/my/support
/
1-800-10-726-7864 [ PLDT Toll Free ] 1-800-8-726-7864
[ Globe Landline and Mobile ] 02-422-2111 [ Standard Landline ]
www.samsung.com/ph/support
1800 7267864 | 1800-SAMSUNG
www.samsung.com/sg/support
0-2689-3232 1800-29-3232 (Toll free)
www.samsung.com/th/support
0800-32-9999
www.samsung.com/tw/support
1800 588 889
www.samsung.com/vn/support
+95-1-2399-888
www.samsung.com/mm/support
0800 333
www.samsung.com/hk/support (Chinese) www.samsung.com/hk_en/support (English)
011 SAMSUNG (011 7267864)
www.samsung.com/support
+855-23-993232 1800-20-3232 (Toll free)
www.samsung.com/th/support
+856-214-17333
www.samsung.com/th/support
16600172667 (Toll Free for NTC Only) 9801572667 (Toll Free for Ncell users)
www.samsung.com/support
Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
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Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US