MSI MPG Series LCD Monitor

Getting Started

This chapter provides information on hardware setup procedures. While connecting devices, handle them carefully and use a grounded wrist strap to avoid static electricity.

Package Contents

Monitor

• MPG 275CQRXF

Documentation

• Quick Start Guide

Accessories

• Stand with Screw(s)
• Stand Base with Screw(s)
• Screw(s) for Wall Mount Bracket(s)

Cables

• Power Cord
• External Power Supply
• Premium High Speed HDMI™ Cable (Optional)
• DisplayPort Cable (Optional)
• USB Upstream Cable (Optional) (for USB Type-B Upstream Port)

❗ Important

• Contact your place of purchase or local distributor if any items are damaged or missing.
• Package contents may vary by country and model.
• The included power cord is exclusively for this monitor and should not be used with other products.

Installing the Monitor Stand

Steps:

1. Leave the monitor in its protective packaging. Align the stand bracket to the monitor groove.
2. Tighten the stand bracket with screws.
3. Connect the base to the stand and tighten the base screw to secure the base.
4. Make sure the stand assembly is properly installed before setting the monitor upright.

Diagram Description:

Illustration showing the monitor stand assembly process with numbered steps: 1. Aligning the stand bracket to the monitor groove. 2. Tightening the bracket with screws. 3. Connecting the base to the stand and securing it.

Important Notes:

• Place the monitor on a soft, protected surface to avoid scratching the display panel.
• Do not use any sharp objects on the panel.
• The groove for installing the stand bracket can also be used for wall mount. Please contact your dealer for a proper wall mount kit.
• This product comes with NO protective film to be removed by the user! Any mechanical damages to the product, including removal of the polarizing film, may affect the warranty! [Warning Symbol]

Adjusting the Monitor

This monitor is designed to maximize your viewing comfort with its adjustment capabilities.

Important:

• Avoid touching the display panel when adjusting the monitor.

Adjustment Ranges:

Tilt: -5° to 20°

Swivel: -20° to 20°

Height Adjustment: 0-110mm

Diagram Description:

Illustrations showing the monitor's tilt adjustment range (from -5° to 20°) and height adjustment capability (110mm range).

Monitor Overview

Diagram Description:

Illustration of the monitor's rear and bottom ports, labeled with numbers:

• 1: Power Button & Navi Key
• 2: Power LED (White: On, Orange: Stand-by or No Signal)
• 3: Power Jack
• 4: Headphone Jack
• 5: DisplayPort (Supports 2560x1440@240Hz via DisplayPort 1.4a)
• 6: HDMI™ Connector (Supports HDMI™ CEC, 2560x1440@144Hz via HDMI™ 2.0b)
• 7: HDMI™ Connector (Supports HDMI™ CEC, 2560x1440@144Hz via HDMI™ 2.0b)
• 8: USB Type-C Port (Supports DisplayPort Alternate Mode, up to 20V/4.9A (98W) power delivery)
• 9: USB 2.0 Type-B Upstream Port (For USB Upstream Cable)
• 10: USB 2.0 Type-A Port
• 11: Cable Organizer
• 12: Kensington Lock

Important Notes for USB Type-C and USB-B:

• Your USB-C signal source and cable must support DisplayPort Alternate Mode for video output.
• Check the package for the USB Upstream Cable. Connect it to the PC and monitor. Once connected, the USB Type-A Downstream Ports on the monitor will be ready for use.

Connecting the Monitor to PC

Steps:

1. Turn off your computer.
2. Connect the video cable from the monitor to your computer.
3. Assemble the external power supply & power cord. (See Figure A)
4. Connect the external power supply to the monitor power jack. (See Figure B)
5. Plug the power cord into the electrical outlet. (See Figure C)
6. Turn on the monitor. (See Figure D)
7. Power on the computer; the monitor will auto-detect the signal source.

Diagram Description:

Illustration showing the connection process: A. External power supply and power cord assembly. B. Connecting the power supply to the monitor. C. Plugging the power cord into the outlet. D. Turning on the monitor.

OSD Setup

This chapter provides essential information on OSD Setup.

❗ Important

• All information is subject to change without prior notice.

Navi Key

The monitor features a Navi Key, a multi-directional control for navigating the On-Screen Display (OSD) menu.

Navi Key Functions:

• Up/Down/Left/Right: Selecting function menus and items, adjusting function values, entering/exiting function menus.
• Press (OK): Launching the On-Screen Display (OSD), entering submenus, confirming a selection or setting.

Diagram Description:

Illustration of the Navi Key with directional arrows and an "OK" button, indicating its functions.

Hot Key

• Users can enter preset function menus by moving the Navi Key up, down, left, or right when the OSD menu is inactive.
• Users can customize their own Hot Keys to access different function menus.

OSD Menus

❗ Important

The following settings will be grayed out when HDR signals are received:

• Night Vision
• MPRT
• Low Blue Light
• HDCR
• Brightness
• Contrast
• Color Temperature
• Optix Scope
• PIP/PBP

Diagram Description:

Screenshot of the MSI MPG 275CQRXF OSD menu, showing categories like G.I., Gaming, Professional, Image, Input Source, PIP/PBP, Navi Key, and Settings.

OSD Menus: G.I.

OSD Menus: Gaming

OSD Menus: Settings

OSD Menus: Image

OSD Menus: Input Source

OSD Menus: PIP/PBP

Navi Key Settings

Settings

Settings

Specifications

Preset Display Modes

❗ Important

All information is subject to change without prior notice.

Standard Display Modes

Troubleshooting

The power LED is off.

• Press the monitor power button again.
• Check if the monitor power cable is properly connected.

No image.

• Check if the computer graphics card is properly installed.
• Check if the computer and monitor are connected to electrical outlets and are turned on.
• Check if the monitor signal cable is properly connected.
• The computer may be in Standby mode. Press any key to activate the monitor.

The screen image is not properly sized or centered.

• Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display.

No Plug & Play.

• Check if the monitor power cable is properly connected.
• Check if the monitor signal cable is properly connected.
• Check if the computer and graphics card are Plug & Play compatible.

The icons, font or screen are fuzzy, blurry or have color problems.

• Avoid using any video extension cables.
• Adjust brightness and contrast.
• Adjust RGB color or tune color temperature.
• Check if the monitor signal cable is properly connected.
• Check for bent pins on the signal cable connector.

The monitor starts flickering or shows waves.

• Change the refresh rate to match the monitor's capabilities.
• Update your graphics card drivers.
• Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).

Safety Instructions

General:

• Read the safety instructions carefully and thoroughly.
• Note all cautions and warnings on the device or User Guide.
• Refer servicing to qualified personnel only.

Power:

• Ensure power voltage is within the safety range (100~240V) before connecting to the power outlet.
• If the power cord has a 3-pin plug, do not disable the protective earth pin. Connect to an earthed mains socket-outlet.
• Confirm the installation site's power distribution system provides a circuit breaker rated 120/240V, 20A (maximum).
• Always disconnect the power cord or switch off the wall socket if the device will be unused for a certain time to achieve zero energy consumption.
• Place the power cord where people are unlikely to step on it. Do not place anything on the power cord.
• If an adapter is included, use only the MSI provided AC adapter.

Environment:

• To reduce heat-related injuries or overheating, do not place the device on soft/unsteady surfaces or obstruct air ventilators.
• Use this device only on a hard, flat, and steady surface.
• To prevent tipping, secure the device to a desk, wall, or fixed object with an anti-tip fastener.
• To prevent fire or shock hazard, keep the device away from humidity and high temperature.
• Do not leave the device in an unconditioned environment with storage temperatures above 60°C or below -20°C, as this may damage the device.
• Maximum operating temperature is around 40°C.
• When cleaning, remove the power plug. Use a soft cloth; avoid industrial chemicals. Never pour liquid into openings to prevent damage or electric shock.
• Keep strong magnetic or electrical objects away from the device.

Service Recommendations:

• If the power cord or plug is damaged.
• If liquid has penetrated into the device.
• If the device has been exposed to moisture.
• If the device does not work well or cannot be operated according to the User Guide.
• If the device has been dropped and damaged.
• If the device shows obvious signs of breakage.

TÜV Rheinland Certification

TÜV Rheinland Low Blue Light Certification

Blue light can cause eye fatigue and discomfort. MSI monitors with TÜV Rheinland Low Blue Light certification ensure user eye comfort and well-being. Follow these instructions to reduce symptoms from extended screen exposure:

• Place the screen 20–28 inches (50–70 cm) away from your eyes and slightly below eye level.
• Blink eyes regularly to reduce eye strain after extended screen time.
• Take 20-minute breaks every 2 hours.
• Look away from the screen at a distant object for at least 20 seconds during breaks.
• Perform stretches to relieve body fatigue or pain during breaks.
• Turn on the optional Low Blue Light function.

TÜV Rheinland Flicker Free Certification

TÜV Rheinland tested this product for visible and invisible flicker that strains the eyes. The tests adhere to minimum standards across various frequency ranges, based on internationally applicable industry standards.

The "Flicker Free" keyword confirms the device has no visible or invisible flicker within the 0-3000 Hz range under various brightness settings.

Note: Flicker Free is not supported when Anti Motion Blur/MPRT is enabled.

Regulatory Notices

CE Conformity

This device complies with EU directives on Electromagnetic Compatibility (2014/30/EU), Low-voltage (2014/35/EU), ErP (2009/125/EC), and RoHS (2011/65/EU). Tested and found compliant with harmonized standards for Information Technology Equipment.

FCC-B Radio Frequency Interference Statement

This equipment complies with FCC Rules Part 15 for Class B digital devices, providing reasonable protection against harmful interference in residential installations. It generates, uses, and radiates radio frequency energy. If not installed and used per the manual, it may cause harmful interference to radio communications. If interference occurs, users are encouraged to:

• Reorient or relocate the receiving antenna.
• Increase separation between equipment and receiver.
• Connect to a different circuit outlet than the receiver.
• Consult the dealer or an experienced radio/television technician.

Notice 1:

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Notice 2:

Shielded interface cables and AC power cord must be used to comply with emission limits.

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.

MSI Computer Corp. Contact:

901 Canada Court, City of Industry, CA 91748, USA
(626) 913-0828
www.msi.com

Environmental Compliance

WEEE Statement

Under the EU Directive on Waste Electrical and Electronic Equipment (2012/19/EU), products cannot be discarded as municipal waste. Manufacturers are obligated to take back covered electronic equipment at the end of its useful life.

Chemical Substances Information

In compliance with chemical regulations (e.g., EU REACH Regulation), MSI provides chemical substance information at: https://csr.msi.com/global/index

RoHS Statement

• Japan JIS C 0950 Material Declaration: Manufacturers provide material declarations for certain electronic products offered for sale after July 1, 2006. Details at: https://csr.msi.com/global/Japan-JIS-C-0950-Material-Declarations
• India RoHS: Complies with "India E-waste (Management and Handling) Rule 2016". Prohibits lead, mercury, hexavalent chromium, PBDEs (>0.1% weight), and PBDPEs (>0.1% weight), and cadmium (>0.01% weight), with exceptions per Schedule 2.
• Turkey EEE Regulation: Conforms to EEE Regulations of the Republic Of Turkey.
• Ukraine Restriction of Hazardous Substances: Complies with Technical Regulation (Resolution of Cabinet of Ministry of Ukraine, 10 March 2017, № 139) regarding restrictions on hazardous substances.
• Vietnam RoHS: Since December 1, 2012, MSI products comply with Circular 30/2011/TT-BCT regulating permitted limits for hazardous substances in electronic and electric products.

Green Product Features

• Reduced energy consumption during use and stand-by.
• Limited use of substances harmful to the environment and health.
• Easily dismantled and recycled.
• Reduced use of natural resources by encouraging recycling.
• Extended product lifetime through easy upgrades.
• Reduced solid waste production through take-back policy.

Environmental Policy

• The product is designed for proper reuse of parts and recycling; it should not be thrown away at its end of life.
• Users should contact local authorized collection points for recycling and disposal of end-of-life products.
• Visit the MSI website to locate a nearby distributor for recycling information.
• Contact gpcontdev@msi.com for information regarding proper disposal, take-back, recycling, and disassembly of MSI products.

Warning!

Overuse of screens is likely to affect eyesight.

Recommendations:

1. Take a 10-minute break for every 30 minutes of screen time.
2. Children under 2 years of age should have no screen time. For children aged 2 years and over, screen time should be limited to less than one hour per day.

Copyright and Trademarks Notice

Copyright © Micro-Star Int'l Co., Ltd. All rights reserved. The MSI logo is a registered trademark of Micro-Star Int'l Co., Ltd. All other marks and names may be trademarks of their respective owners. MSI reserves the right to make changes to this document without prior notice.

The terms HDMI™, HDMI™ High-Definition Multimedia Interface, HDMI™ Trade dress, and the HDMI™ Logos are trademarks or registered trademarks of HDMI™ Licensing Administrator, Inc.

Technical Support

If a problem arises with your product and no solution can be obtained from the user's manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance.