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Owner's Manual for TRUE FITNESS models including: XFW5710, XFW5710 Seated Calf, Seated Calf, Calf
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DocumentDocumentXFW5710 SEATED CALF SCAN FOR UP-TO-DATE OWNER'S MANUAL MODEL XFW5710 (MAN-XFW5710 REV00) OWNER'S MANUAL 2 IMPORTANT--PLEASE READ All products shown are prototype. Actual product delivered may vary. Product specifications, features, and software are subject to change without notice. For the most up-to-date version of this manual, please see our website: https://truefitness.com/services-support/usermanuals/ CONTACTING OUR SUPPORT TEAM To contact TRUE for any of your pre or post installation questions, please call our toll-free numbers Monday - Friday 8:30am 5:00pm (CST): · Commercial Direct Customers and Corporate Accounts | 800.868.8783 · Retail Customers and Distributors | 800.883.8783 Or email us: · Commercial Direct Customers and Corporate Accounts | service.direct@truefitness.com · Retail Customers and Distributors | service@truefitness.com · Service International | int.service@truefitness.com When contacting TRUE, please have the following information ready: · Serial Number of Unit · Contact Information--Full Name, Email, and Phone Number · Address of Facility or Residence · Detailed Description Regarding Symptom of the Unit (along with pictures or video if applicable) NOTE: Authorized service providers, dealers, and distributors may also use TRUE's online resource | portal.truefitness.com. CONTACTING OUR SALES TEAM Interested in owning more TRUE products? Please contact us with any product inquires so that we may direct you to the appropriate sales representative to help answer your questions. · Phone | 800.426.6570 · Email | sales@truefitness.com · Hours | Monday - Friday 8:30am - 5:00pm (CST) 3 REPORTING FREIGHT CLAIMS OR PARTS DAMAGE Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please follow the guidelines below to determine the appropriate process for you to follow. Severe Damage--Obvious damage to external packaging and internal product. Please refuse the shipment and it will be returned to TRUE by the carrier. Contact TRUE product support by calling 800.883.8783 or sales support by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once we have received the damaged shipment, a replacement shipment will be sent to you. If the shipment comes in multiple boxes, only refuse boxes with damage. Slight Damage--Minimal damage to external packaging with unknown internal damage to product. If the shipment has minimal damages and you are not sure if the actual product is damaged, you must sign the bill of lading as damaged when accepting the shipment. Once you have opened the box and you have determined something is indeed damaged, please gather the serial number, model number, description of damage, and photos of damage. Please make sure the photos include the damaged product as well as the damaged box the product arrived in. Contact TRUE product support (service@truefitness.com | 800.883.8783) or TRUE sales support (sales@truefitness.com | 800.426.6570) Monday-Friday during normal business hours. Concealed Damage--No damage to external packaging but internal damage to product. You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages. Please notify the carrier immediately. TRUE will not be able to file a claim if the carrier is not notified in a timely manner. Once you have called the carrier you will need to gather the serial number, model number, description of damage, and photos of damage. Contact TRUE product support (service@truefitness.com | 800.883.8783) or TRUE sales support (sales@truefitness. com | 800.426.6570) Monday-Friday during normal business hours. 4 TABLE OF CONTENTS SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS--SAVE THESE INSTRUCTIONS........................................................................................6 GENERAL CARE AND MAINTENANCE........................................................................................................................................8 COMMERCIAL MAINTENANCE SCHEDULE...............................................................................................................................9 COMPLIANCES....................................................................................................................................................................9 DIMENSIONS AND WEIGHTS...................................................................................................................................................10 LABEL LOCATIONS.................................................................................................................................................................11 WARNING AND INTENDED USE LABELS..................................................................................................................................11 ASSEMBLY INSTRUCTIONS PREASSEMBLY CHECKLIST....................................................................................................................................................13 ASSEMBLY STEPS..................................................................................................................................................................16 PREVENTATIVE MAINTENANCE DAILY INSPECTION AND MAINTENANCE................................................................................................................................21 WEEKLY INSPECTION AND MAINTENANCE............................................................................................................................21 OTHER SCHEDULED PREVENTATIVE MAINTENANCE............................................................................................................21 CLEANING THE EQUIPMENT...................................................................................................................................................22 WARRANTY INFORMATION COMMERCIAL WARRANTY......................................................................................................................................................23 WARRANTY DETAILS.............................................................................................................................................................24 WARRANTY REGISTRATION ...................................................................................................................................................25 5 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS--SAVE THESE INSTRUCTIONS ! FACILITY AND USER SAFETY PRECAUTIONS · Review and understand all of the warning labels affixed to this machine and on the facility safety sign. · Be certain that the machine operation is understood before it is used. Refer to the instructional procedure label affixed to the machine. · Make sure all users are properly trained on how to use this equipment. If this machine is being used in a commercial setting, end users may not have access to this owners manual. It is the responsibility of the facility to instruct users as to the proper usage of the equipment as well as making them aware of potential hazards. Maximum user weight is 300 lbs / 136 kg. · Use each machine only for the intended exercise. Do not allow anyone to invent exercises not included on the instructional procedure label or the intended use label. · Do not modify the machine. · This equipment meets industry safety standards for stability when used for the intended exercise. Do not allow straps, resistance bands or other means to be attached to the framework of this machine to perform stretching or body weight exercises. This can result in machine instability and lead to serious crushing injuries. · Keep children away from this equipment. Adults should closely supervise use by teenagers. · It is recommended that users receive a thorough medical exam before commencing an exercise program. All medical issues should be reviewed to ensure that weight training will not aggravate pre-existing medical conditions. · If the machine appears damaged or inoperable, contact a facility staff member to place an "OUT OF ORDER, DO NOT USE" sign on the machine until it is repaired. Only use TRUE supplied replacement components to service this machine. · Instruct users not to wear loose or dangling clothes or have headphone wires hanging when using this equipment. · Do not attempt to free any jammed assemblies by yourself as this may cause injury. · On Plate Loaded and Free Weight machines: Use of spotter(s). Instruct users to seek the advice of the facility staff as to the appropriate use of spotters when lifting. More than one spotter may be required depending upon the amount of weight being lifted. Instruct users to load weight plates evenly and carefully to avoid tipping equipment and crushing injuries. If the machine is equipped with safety stops or catches, inspect them and verify their proper operation before use and make sure they are securely in place before using or exiting the machine. Be certain members are instructed on how to operate and adjust all safety mechanisms. This equipment is designed for olympic weight plates with a 50 mm bore (1.9"). Do not exceed the maximum weight capacity of the machine. Maximum plate size is 45 lbs (20 kg). 6 ! INSTALLATION SAFETY PRECAUTIONS · Read this installation manual entirely before assembling this equipment. · Verify that there is adequate space surrounding this piece of equipment for safe access and operation. Installation must meet ADA requirements for accessibility. · Install this piece of equipment on a solid level surface that does not deviate more than 1/8" over a 10' distance (or as defined and required by local building and architectural codes.) · TRUE strongly recommends that all equipment be anchored to the floor to prevent movement and increase stability. Due to the wide variation of flooring on which the unit can be installed, contact a qualified contractor to determine an appropriate fastening system for your floor. Use 3/8" diameter hardware (10 mm) to anchor the machine. Anchors should have a minimum pull out force of 220 lbs (110 kg) for each position. When attaching the machine to the floor, if there is a gap between the machine foot and the floor, do not use the anchor to remove the gap as this can cause the machine frame to deform. Instead, place a shim between the bottom of the foot and the floor, then tighten the anchor. Anchoring holes are provided on the feet of the frame. All anchoring locations must be used when anchoring the equipment to the floor. · DO NOT install any fitness equipment near a pool, hot tub or other damp locations. Corrosion caused by installation in these locations can lead to premature failure of components. · Be sure all hardware is tight before using this machine. · Some assembly materials may come preassembled in the carton. Refer to the Assembly Instructions for more information on disassembling any assembly materials before beginning assembly. ! MAINTENANCE SAFETY PRECAUTIONS · Refer to the maintenance schedule table in this manual for when to perform maintenance. · Check the function of your machine DAILY by verifying the following: Verify that all adjustments are possible and carried out with ease. Make sure that each adjustment pin inserts completely into each position without binding. Verify that safety catches and stops are in proper working order and engaged. Verify that the exercise is performed smoothly, free of noise, and/or binding. · Check the function of your machine WEEKLY by verifying the following: Nuts, Bolts, and Fasteners: check tightness weekly. If any hardware has become loose, retighten it, use Loctite® Threadlocker 242, or both. Frames and Lifting Arms: Inspect weekly for integrity and function. Replace any component at first signs of wear. Use only TRUE supplied components. · Replace any warning label at the first sign of wear. Labels and the facility safety sign may be obtained from TRUE. 7 GENERAL CARE AND MAINTENANCE ! IMPORTANT Preventative maintenance is crucial to maintaining the function and safety of this equipment. Your facility must establish written guidelines for preventative maintenance and keep written or online records of the maintenance performed on these products. As a minimum, the items presented in the SAFETY section of this document and the items that follow here, should be included in your maintenance program. · Nuts, bolts, and fasteners--check tightness weekly. If any hardware has become loose, retighten and/or use Loctite® brand Threadlocker 242. Be sure all hardware is tight before using the machine. · Safety catches--inspect catches, stop rods and their associated fasteners. Tighten any loose hardware and replace any components at first signs of wear. · Frames--sweat, disinfecting sprays and spills can lead to corrosion which may lead to premature failure of components. Wipe all machines down with a damp cloth and dry completely each day. This includes painted parts, chrome parts and upholstered pads. · Painted and chrome plated parts--use Simple Green with a dilution of 32:1 or similar cleaner for light dirt and grime. Use Turtle Wax Polishing Compound or a good car polish to remove heavier dirt and grease as well as for polishing. DO NOT use solvents, lacquer thinner, acetone or finger nail polish remover. For scuffs and marks that are not removed by the above methods use a soft scrub cleanser. Make sure all parts are dry upon completion. · Exercise instruction labels--clean with soap and water as needed. · Bronze bushings--check monthly for signs of wear and replace as needed. · Linear bearing shafts--wipe any accumulation of dust or other contaminants from the shafts on a weekly basis. Apply a thin layer of a Teflon® (PTFE) grease on a weekly basis. TRUE recommends Magnalube® brand. · When replacing any component, use only TRUE supplied parts. · Be sure all hardware is tight before using the machine. Retain these instructions for future reference. If you have any questions, do not hesitate to contact your TRUE dealer or TRUE product support (service@truefitness.com | 800.883.8783). 8 COMMERCIAL MAINTENANCE SCHEDULE Commercial Maintenance Schedule Inspect all nuts and bolts and tighten if needed. Inspect safety catches, stop rods, and their fasteners. Replace at the first sign of wear. Inspect all anti-slip surfaces and replace as needed. Inspect all accessory bars and handles. Inspect all safety and instructional decals. Clean and condition upholstery. Clean and polish frame. Clean and polish chrome. Lubricate pivot bearings and linear bearings. Daily X X X X X Weekly X Monthly 6 Months Annually X X X COMPLIANCES This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com. 9 DIMENSIONS AND WEIGHTS · ASSEMBLED DIMENSIONS (W X L X H) 25" x 60" x 44" / 63 cm x 152 cm x 111 cm HEIGHT 44" 111 cm WIDTH 25" 63 cm PRODUCT WEIGHT 120 lbs / 54 kg MAXIMUM USER WEIGHT 300 lbs / 136 kg MAXIMUM LOAD (USER WEIGHT + WEIGHT PLATES) 750 lbs / 341 kg POST CAPACITY Number of Active Posts Max 45 lbs (20 kg) Plates Per Active Post* 1 10 Total Weight Plates Allowed 10 LENGTH 60" 152 cm weight plates 10 5 LB. KG. NOTE: Up to 10 45 lbs (20 kg) olympic weight plates may be used on the active post. 25 10 LB. KG. active post 35 15 LB. KG. 45 20 LB. KG. 10 LABEL LOCATIONS Item Part# 1 LBL-LOG-010BK 2 LBL-PR-XFW57 3 LBL-WRN-0010 4 B2065 5 LBL-WRN-0013 6 SL-XFW5710-35 Description Qty LABEL, TRUE LOGO WHITE 10 IN 2 LABEL, INTENDED USE 1 LABEL, XFW GENERAL WARNING 1 LABEL, WARNING, COMPLETELY INSERT PIN 2 LABEL, SUPPORT LIFTING ARM WITH CATCH 1 LABEL, SERIAL NUMBER 1 5 4 5 4 1 3 3 1 6 2 6 2 WARNING AND INTENDED USE LABELS ! WARNING: Replace all labels that may be worn, damaged, or missing. To replace any worn or missing decals contact TRUE product support (service@truefitness.com | 800.883.8783). Part# and Description Image LBL-PR-XFW57 (Intended Use) XFW-5700 Seated Calf 1. This bench is intended to support the user in a seated position while performing calf raise exercises. 2. Sit on this bench with both feet supported on foot platforms and both knees under the pad when doing exercise. When doing the exercise lift the weight arm with both knees. 3. DO NOT drop the weight at the completion of the exercise. Return the catch bar to the engaged position and lower the lifting arm in a controlled manner to the rest position. Be certain that the arm is fully supported before releasing the load and exiting the machine. 4. DO NOT use bands or chains with this bench. 5. DO NOT exceed the load limit of 750 pounds [341 kg]. This rating is based on a maximum user weight of 300 pounds [136 kg]. LBL-PR-XFW57 11 Part# and Description LBL-WRN-0010 (General Warning) Image LBL-WRN-0013 (Support Lifting Arm Warning) SERIOUS CRUSHING INJURIES CAN OCCUR IF THE LIFTING ARM IS NOT COMPLETELY SUPPORTED BY THE CATCH ASSEMBLY. At the completion of the exercise visually ensure that the lifting arm is completely supported in and on the catch assembly before releasing the load and exiting the machine. DO NOT EXCEED TEN 45 LB. (20 KG.) PLATES. LBL-WRN-0013 B2065 (Completely Insert Pin) SL-XFW5710-35 (Serial Number) SERIOUS INJURY CAN OCCUR ON THIS EQUIPMENT IF THE PIN IS NOT COMPLETELY INSERTED BEFORE USE. TRUE FITNESS TECHNOLOGY, INC 865 HOFF RD, ST LOUIS MISSOURI 63366 USA MODEL NO: XFW5710-35 SERIAL NO: 25-XFW571000A LBL-LOG-010BK (Logo) 12 ASSEMBLY INSTRUCTIONS NOTE: Supplemental video available on YouTube: https://www.youtube.com/@TRUEFitnessservicevids PREASSEMBLY CHECKLIST ! CAUTION: Use caution when assembling this product. Unpacking and assembling this product requires two or more people. Use caution when unpacking this product. Avoid damage to the product and product pads. DO NOT use a box cutter. DO NOT slice into the packaging. VERIFY BOX CONTENTS IMPORTANT! Please verify all box contents. If you have questions, or if there are any missing parts, contact product support (service@truefitness.com | 800.883.8783). TOOLS NEEDED FOR ASSEMBLY Wire Cutters or Scissors (used in unboxing the machine) #2 Phillips Screwdriver or Electric Screwdriver (both are optional in unboxing the machine) 5/32", 7/32", and 1/4" Allen Wrenches (or ratcheting socket wrench with hex bits) 9/16" Socket Wrench Rubber Mallet 13 BOX CONTENTS BOX CONTENTS Item Image Qty Item Image Qty Main Frame 1 Hardware pack 1 Manual 1 Support Arm 1 Pivot Arm 1 Thigh Pad Frame 1 Tapered Pad 1 Thigh Pad 2 Pivot Arm Axle 1 14 HARDWARE PACK CONTENTS XFW5710 HARDWARE PACK ITEM DESCRIPTION QTY HH SCREW, 3/8"-16, 2-3/4" C 451 4 C 446 C 749 C 754C HHS, 3/8"-16, 1-1/4" 4 LOCK WASHER, 3/8", ZP 8 WASHER, FLAT, 3/8" USS 8 C 659ZP FHCS, 3/8"-16 X 1-1/4", ZP, LOCK PATCH 2 SD0092 CAP, ALUMINUM 50 X 10.5 X 8 2 C 955A BASE WASHER, PLASTIC CAP, 3/8" BOLT 8 XFW5710 HARDWARE PACK ITEM C 955BK DESCRIPTION QTY CAP, PLASTIC, BOLT CAP, BLACK 8 C 616 SHCS, 5/16"-18 X 1" 1 C 603A SHCS, 10-32, 1/2" BLK 1 C 749B LOCK WASHER, #10 MED SPLIT, BLK 1 C 900F WASHER, FLAT, #10 USS, BLK 1 AXLE, SUPPORT ARM PIVOT XFW-5700100 1 15 ASSEMBLY STEPS STEP 1--ATTACH SUPPORT ARM ASSEMBLY TO THE MAIN FRAME ASSEMBLY Tools Used in this Step 5/32" Allen Wrench Rubber Mallet Parts Used in this Step ITEM PART# DESCRIPTION QTY 1 XFW-5711-00X-35 SUBASSEMBLY, MAIN FRAME 1 2 XFW-5750-00X ASSEMBLY, SUPPORT ARM 1 3 XFW-5700-100 AXLE, SUPPORT ARM PIVOT 1 4 C 603A SHCS, 10-32, 1/2" BLK 1 5 C 749B LOCK WASHER, #10 MED SPLIT, BLK 1 6 C 900F WASHER, FLAT, #10 USS, BLK 1 A. Line up the support arm assembly with the main frame assembly. Line up the grooved edge of the support arm pivot axle with the support arm assembly. Slide the support arm pivot axle through the support arm assembly. B. Using a rubber mallet, lightly tap the support arm pivot arm axle into the support arm assembly. C. Using a 5/32" allen wrench, attach the support arm assembly to the main frame assembly using 1 hex screw, 1 lock washer, and 1 flat washer. 2 2 3 grooved edge of axle 1 3 65 4 16 STEP 2--ATTACH PIVOT ARM ASSEMBLY TO THE MAIN FRAME ASSEMBLY Tools Used in this Step 7/32" Allen Wrench Rubber Mallet Parts Used in this Step ITEM PART# DESCRIPTION QTY 1 XFW-5700-00X-35 ASSEMBLY, PIVOT ARM 1 2 XFW-5700-99 AXLE, PIVOT ARM 1 3 C 659ZP FHCS, 3/8"-16 X 1-1/4", ZP, LOCK PATCH 2 4 SD0092 CAP, ALUMINUM 50 X 10.5 X 8 2 A. Line up the pivot arm assembly with the top of the main frame assembly. Line up the flat edge of the pivot arm axle with the pivot arm assembly. Slide the pivot axle through the pivot arm assembly B. Using a rubber mallet, lightly tap the pivot arm axle into the pivot arm assembly C. Using a 7/32" allen wrench, attach the pivot arm assembly to the top of the main frame assembly using 2 hex screws and 2 aluminum caps. 1 1 1 flat edge of axle 2 3 4 17 STEP 3--ATTACH THIGH PAD FRAME ASSEMBLY TO THE PIVOT ARM ASSEMBLY Tools Used in this Step 1/4" Allen Wrench Parts Used in this Step ITEM PART# DESCRIPTION QTY 1 XFW-5740-00X-35 SUBASSEMBLY, THIGH PAD FRAME 1 2 C 616 SHCS, 5/16"-18 X 1" 1 A. Slide the thigh pad frame assembly into the pivot arm assembly. B. Using a 1/4" allen wrench, attach the thigh pad frame assembly to the pivot arm assembly using 1 hex screw. 2 1 18 STEP 4--ATTACH PADS TO THE THIGH PAD FRAME AND PIVOT ARM ASSEMBLIES Tools Used in this Step 9/16" Socket Wrench Parts Used in this Step ITEM PART# DESCRIPTION QTY 1 PAD-ST004-00X PAD, SEAT, TAPERED, BLACK WITH SINGLE 1 BLACK STITCH 2 PAD-AX004-00X PAD, THIGH, BLACK WITH SINGLE BLACK 2 STITCH 3 C 446 HHS, 3/8"-16, 1-1/4" 4 4 C 749 LOCK WASHER, 3/8", ZP 8 5 C 955A BASE WASHER, PLASTIC CAP, 3/8" BOLT 8 6 C 754C WASHER, FLAT, 3/8" USS 8 7 C 955BK CAP, PLASTIC, BOLT CAP, BLACK 8 8 C 451 HHS, 3/8"-16, 2-3/4" 4 A. Using a 9/16" socket wrench, attach the tapered pad to the pivot arm assembly using 4 hex head screws, 4 lock washers, 4 base washers, 4 flat washers, and 4 plastic caps. B. Using a 9/16" socket wrench, attach the thigh pads to the thigh pad frame assembly using 4 longer hex head screws, 4 lock washers, 4 base washers, 4 flat washers, and 4 plastic caps. 7 8 5 4 6 6 5 4 3 7 2 2 1 19 STEP 5--VERIFY ALL ADJUSTMENTS FUNCTION AS INTENDED Pull the pop pin on the pivot arm assembly out and place it into each of the adjustment holes for the thigh pad frame assembly. NOTE: The thigh pad frame assembly has five adjustment holes. IMPORTANT! Verify the pin inserts in and out of each hole completely. pop pin If any of the adjustments are not functioning as intended, contact TRUE product support: service@truefitness.com 800.883.8783 Monday - Friday 8:30am - 5:00pm (CST) 20 PREVENTATIVE MAINTENANCE Preventative maintenance is crucial to maintaining the function and safety of this equipment. Your facility must establish written guidelines for preventative maintenance and keep written or online records of the maintenance performed on these products. As a minimum, the items presented in the Safety Instructions section of this document and the items that follow here, should be included in your maintenance program. IMPORTANT! Always purchase replacement parts from TRUE. Many parts are tested and manufactured specifically for TRUE equipment. Use of unapproved parts may cause serious injury and/or void the limited warranty. DAILY INSPECTION AND MAINTENANCE The following items are critical to the safety of users and maintenance staff as well as ensuring the optimum performance of the machines. These inspections should be performed each day before the equipment is subject to use. TRUE is not responsible for performing or scheduling regular maintenance or inspections. · Inspect for cleanliness. Wipe and dry the upholstery, frame, and chrome. (See cleaning the equipment.) · Inspect all safety and instructional decals. · Verify that rubber hand grips are intact and secure. · Verify that anti-skid foot grips are intact and secure. WEEKLY INSPECTION AND MAINTENANCE The following items are critical to the safety of users and maintenance staff as well as ensuring the optimum performance of the machines. These inspections should be performed each week. TRUE is not responsible for performing or scheduling regular maintenance or inspections. · Verify that all hardware is tight and that associated frame members are secure. Apply a few small drops of a thread locking compound such as Loctite® on any loose bolts. · Inspect frame for integrity and function. Replace any components at the first sign of wear with only TRUE supplied parts. OTHER SCHEDULED PREVENTATIVE MAINTENANCE TRUE recommends that scheduled maintenance be performed by a qualified service technician. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician. Every 6 Months Lubricate pivot bearing and linear bearings with lithium grease. 21 CLEANING THE EQUIPMENT Daily Cleaning Wipe all machines with a water dampened cloth and dry completely. This includes painted parts, chrome plated parts, plastic parts, and upholstered pads. It is important not to leave parts damp. This will increase the potential for corrosion to occur. ! CAUTION: Certain anti-bacterial cleaners and other harsh cleaning agents can induce corrosion on the machine components. These solutions can also dry out and cause cracking and splitting on the upholstery. Heavy Duty Cleaning · Chromed Adjustment Tubes--Wipe away dust and dirt before applying a Teflon spray lubricant. TRUE recommends using Tri-FlowTM or a similar brand. · Linear Bearings--Clean the linear shaft and lubricate (as required) with Teflon based grease. Keeping linear bearings clean and lubricated is critical to long life and good performance. · Painted Frames--If you have scuff marks, grease or a heavy dirt buildup on frame components, start with a mild soap solution or a diluted solution of a product such as Simple Green with a dilution of 32:1. If you cannot remove the marks using those methods, use a car polish/cleaner. DO NOT use solvents such as lacquer thinner, mineral spirits or acetone. For deeper scuff marks, use an automobile finish rubbing compound. · Upholstery--For heavy duty cleaning, use a mild soap solution. This method should be sufficient in the majority of instances. In severe stain cases, you can use a solution of 5-10% household bleach diluted with water. Be sure to test an inconspicuous area first. DO NOT use chemical cleaners on the vinyl upholstery. You can also use a lanolin based hand cleaner to clean your upholstery. Wipe off after cleaning with a damp cloth and thoroughly dry. · Plastic Parts--Use a mild soap solution to clean dirt and grease marks. · Labels--Use a mild soap solution to clean dirt and grease marks. ! CAUTION: Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Warranty. Never pour or spray liquids on any part of the equipment. Allow the equipment to dry completely before using. ! CAUTION: If you determine that the equipment needs service, make sure that the equipment cannot be used inadvertently and ensure other users know that the machine needs service. To order parts or to contact a TRUE authorized service representative, please visit www.truefitness.com. 22 WARRANTY INFORMATION ATTENTION OWNER'S: To ensure you get the most out of your purchase and receive the full benefits of our warranty, you must register your product within 45 days of purchaser's receipt of this product. COMMERCIAL WARRANTY CARDIO WARRANTY ITEM VAPOR, APEX GRAVITY PLUS GRAVITY ADX, RO, SURGE Frame* 7 Years (with registration) 7 Years (with registration) 7 Years (with registration) 5 Years (with registration) Parts 3 Years 3 Years 3 Years 3 Years Consoles 3 Years 3 Years 3 Years 2 Years Labor** 2 Years (with registration) 2 Years (with registration) 1 Year (with registration) 1 Year (with registration) Wear Items*** 180 Days 180 Days 180 Days 90 Days STRENGTH WARRANTY ITEM PALLADIUM, FUSE XL, FORCE, FITNESS LINE, ATLAS, XFT, XFW, MP, SM, FT, FS Frame* 10 Years (with registration) Parts 5 Years Cables and Linear Bearings 1 Year Labor** 1 Year (with registration) Wear Items*** 90 Days FLEXIBILITY WARRANTY ITEM Parts Wear Items*** STRETCH 1 Year 90 Days Warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance. *Frame is the serialized base of the unit and does not include paint or coatings. Frame warranty will equal that of parts warranty unless, within 45 days of purchaser's receipt of this Product (A) the warranty is registered on-line or (B) if the form provided with equipment is filled in, signed by the original purchaser, and mailed to TRUE. **Labor warranty is available for equipment located within United States. TRUE Fitness equipment is automatically covered under a 6-month Limited Labor Warranty. This 6-month Limited Labor Warranty begins from the date of purchase shown by a valid receipt. If a valid receipt is not available, the 6-month Limited Labor Warranty period begins from the date of manufacture on the originally purchased equipment. ***Wear Items include: batteries, covers, caps, badges, paint, pedal straps, toe clips, elliptical pedal inserts, foot pads, Coax/TV, HDMI, USB, mirroring or Ethernet connections, and safety key. See Warranty Details for product registration requirements, terms, conditions, and complete coverage details. 23 ATTENTION OWNER'S: To ensure you get the most out of your purchase and receive the full benefits of our warranty, you must register your product within 45 days of purchaser's receipt of this product. WARRANTY DETAILS All TRUE Fitness products are distributed by TRUE and are warranted to the original product purchaser and the parts of the TRUE product (the "Product") listed below. During the applicable Warranty Period, the Product, under normal use and service, shall be free of manufacturing defects in workmanship and materials. NOTE: · Standard shipping is included with warranty part replacement. · Shipping for warranty frame or replacement is included for the period of three years from the original date of purchase. All Warranty Items are "LIMITED" · This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/ installation, failure to follow instructions and warnings in owner's manual, accident, misuse, abuse, unauthorized modification, failure to provide reasonable and necessary maintenance, software version upgrades, compatibility with third party/aftermarket hardware, software, applications, or websites. · TRUE's liability shall under no circumstances exceed the actual amount paid by you for the product, nor shall TRUE under any circumstances be liable for any consequential, incidental, special or punitive damages or losses, whether direct or indirect. · Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. · TRUE will neither assume nor authorize any person to assure for us any other obligation or liability concerning the sale of this Product. Under no circumstances shall TRUE be liable under this warranty, or otherwise, of any damage to any person or property, including any lost profits or lost savings, for any special, indirect, secondary, incidental, or consequential damages arising out of the use of or inability to use this Product. · This limited warranty, which is given expressly and in lieu of all other express warranties, constitutes the only warranty made by TRUE. · The remedies described herein are your sole and exclusive remedies and TRUE's entire liability for any breach of this limited warranty. · No one is authorized to change, modify, or extend the terms of this limited warranty. · This limited warranty is in lieu of all other warranties of any kind either expressed or including but not limited to implied warranties of merchant. · This limited warranty applies to the product only while the product remains in the possession of the original purchaser and is not transferable. · This limited warranty becomes VALID ONLY if the Product is initially assembled/installed by a TRUE authorized dealer/ technician (if anyone other than a TRUE authorized dealer/technician initially assembles and installs the Product, this limited warranty will be void unless the written authorization of TRUE is first obtained). · The "Warranty Period" for this limited warranty shall be for the duration forth in the applicable charts, beginning from the date of original purchase; provided, however, except to the extent prohibited by applicable law, the "Warranty Period" shall only be six months for labor (from the date of original purchase) unless, within 45 days of purchaser's receipt of this Product (A) the warranty is registered on-line or (B) if the form provided with equipment is filled in, signed by the original purchaser, and mailed to TRUE. · All serial numbers must be intact on the Product for this limited warranty to be valid. · Installation or download of any 3rd party or after-market products will result in voided warranty. This includes, but is not limited to, electrical and mechanical parts, software, or applications. · TRUE will ship to an authorized service provider any new or rebuilt replacement part or component, or at our option, replace or refund the Product. · Replacement parts are warranted for the remaining portion of the original warranty period. · Proof/receipts of necessary maintenance may be required within 30 days of requested warranty part or service. · This limited warranty does not apply to the performance of the heart rate accuracy will not be warranted as performance varies, based on user's physiology, age, method of use, and other external factors. 24 ATTENTION OWNER'S: To ensure you get the most out of your purchase and receive the full benefits of our warranty, you must register your product within 45 days of purchaser's receipt of this product. WARRANTY REGISTRATION Thank you for purchasing a TRUE product! To ensure you get the most out of your purchase and receive the full benefits of our warranty, you must register your product within 45 days of purchaser's receipt of this product. How to register your product: · Online: Simply visit our website at truefitness.com and register your product warranty in one simple step. · QR Code: Scan the QR code below with your smartphone to be taken directly to the registration page. PLEASE RETAIN THIS PORTION FOR YOUR RECORDS BASE SERIAL NUMBER: base serial number location · By Mail: Complete the information below and mail to: TRUE Product Support 865 Hoff Road St. Louis, MO 63366 SAMPLE TRUE FITNESS TECHNOLOGY, INC 865 HOFF RD, ST LOUIS MISSOURI 63366 USA MODEL NO: XFW5710-35 SERIAL NO: 25-XFW571000A Warranty Registration Base Serial Number Purchase Date Customer Name (First and Last) Email Address Street Address Postal Code Country Company (if applicable) Phone Number City State 25 26 27 CONTACT US service@truefitness.com 1.800.883.8783 865 Hoff Road St. Louis, MO 63366 TRUEFITNESS.COM MAN-XFW5710 Owner's Manual, Assembly Guide, and Warranty Card REV00 © 2025 TRUE Fitness All Rights Reserved.