HiDow XPDS 4 | 24 User Manual

Foreword

Are you suffering from PAIN, MUSCLE TENSION, or STRESS? The HiDow XPDS 4/24 can quickly relax tense muscles and relieve pain. It is a modern home therapy device using the latest bio-electrical technology.

The HiDow XPDS 4/24 is designed to provide relaxing, deep, soothing sensations in the areas you need relief. Relax, feel good, and rejuvenate your body and mind. Don't live with unhealthy physical and mental tension anymore.

Enjoy the XPDS 4/24 and live life to the fullest, whether you're at home, at work, or on vacation. You'll love how good it feels!

Please read the instructions carefully before using this instrument.

General Information

The XPDS 4/24 is a four-channel battery-operated muscle stimulation module that helps to relieve minor muscular aches and pains. It comprises of two main components: an electronic stimulatory module which generates the required stimulation signals and 4 sets of pro-neo neonatal ECG electrode pads with lead wires.

It is intended for temporary pain relief associated with sore and aching muscles in the lower back, upper extremities (arms), lower extremities (legs), and joints due to strain from exercise or normal household work activities. It is also intended to stimulate healthy muscles in order to improve and facilitate muscle performance.

Included in this package:

• XPDS 4/24 unit
• 2 sets of LARGE single sided adhesive electrode pads (2.4 inches - round shape)
• 2 sets of EXTRA-LARGE single sided adhesive electrode pads (3½ inches - rectangular shape)
• 4 Electrode Wires
• 1 set of Ear clips
• USB Cable
• AC Adapter
• User Manual
• Pad Holder

Structure:

1. Control unit
2. LCD screen
3. USB port
4. Power switch
5. Outputs
6. AC adapter
7. USB cable
8. Electrode wires
9. Pad Holder
10. Electrode pads
11. Ear clips

Overview: Control Unit and Accessories

The control unit features a screen displaying mode, battery, timer, and intensity indicators. It has ports labeled A, B, C, and D for electrode connections. Buttons include a channel selector, intensity up/down, mode select (M-, M+), and timer (T). A USB port and an On/Off switch are also present. Accessories include the USB cable for charging, AC adapter, electrodes for skin application, ear clips for ear stimulation, electrode wires for device-to-electrode connection, and a pad holder for storage.

Charging the XPDS 4/24 Battery

Connect the AC adapter to any standard wall outlet. Connect the small end of the USB cable to the unit and the bigger end to the AC adapter. The unit is finished charging when the battery icon indicates full.

Notes:

• The lithium battery can be recharged through both AC adapter and USB cable.
• While charging, the screen in ON position indicates the charge, while in OFF position the screen is blank. However, the battery will charge in either one of the power positions (ON or OFF).

Features

• FDA approved Class II Medical Device
• An extra large, easy to read LCD display
• Backlight for increased readability
• Adjustable timer (10-60 minutes)
• 2 year warranty
• 24 modes
• 4 output channels
• Rechargeable internal lithium battery
• 20 intensity level settings per channel

Mode Description

Experiment using each of the 24 modes. The mode or combination of modes that gives you the most desirable sensations and comfort is the most appropriate one to use for your current condition.

Intensity should be set at a level where you will experience some muscular vibration and involuntary muscle movements. It should be set to give a "comfortable" intensity and should not be painful.

Timing of application should be at least 10 to 20 minutes. Frequency of application should be at one to three times per day.

Directions for Use

Three key points for operation:

1. Find the exact pain point: The points where the electrode pads are attached should be the most painful in normal time.
2. Intensity: The intensity must be gradually increased, and it's better to reach the highest intensity you can stand.
3. Application duration: 2-3 times/day, 40-60 minutes/time, over 10 days for one course.

Steps:

• Connect the electrode wires to the output ports at the top of the unit labelled as "A" "B" "C" and "D". You can connect wires to all of the 4 outputs and attach up to 8 pads at once.
• Connect the pads to the wires by snapping them on.
• Remove the protective film and place the pads on the pain points, making sure that both the pads are on the skin and not overlapping.
• Turn on the unit via the on/off switch at the bottom of the unit.
• When you have turned on the unit, the default channel is "A+B", the default mode is "1", the initial intensity level is "0" and the default time is 30 minutes. Note: The backlight will be off after 10 seconds; press any key to turn on the backlight.
• To select channels "A+B" and "C+D" by pressing the "C" button, pads connected to ports "A+B" and ports "C+D" can be controlled independently. Note: For two channels' stimulation, it is suggested to select one of the ports "A+B" and one of ports "C+D".
• To change the modes by pressing the "M+" and "M-" buttons. Once you have selected the modes, gradually increase the intensity by pressing the "+" button; to decrease the intensity by pressing the "-" button.
• To set the time of use, press the "T" button.
• Sit back and enjoy the deep soothing sensations!

Notes:

• The XPDS 4/24 unit has the MC mode (mode 13), displayed on the screen as "MC". Please note that there is no feeling when using MC stimulation, but it does work.
• When the intensity level is increased to 1 or more, there will be the MC output, but the intensity can not be adjusted by pressing "+/-" button.
• The XPDS 4/24 unit is very safe, the output intensity increases only by the "+" key. Even if the intensity is increased to the maximum level, it is within the safe range. When user switches the mode, the intensity will automatically go down to the minimum level.

Electrode Guidelines

• Use only the electrodes supplied by the manufacturer; other electrodes may present a risk of unsuitable electrical characteristics with your stimulator.
• Do not use the electrodes on different people. Each user must have their own set, otherwise, skin reaction or cross contamination may occur.
• Always turn power off before removing or repositioning the electrode.
• Wash skin thoroughly, and then dry it before applying the electrodes.
• Apply the whole surface of the electrodes firmly to the skin. Do not use electrodes that do not stick properly to the skin or only partially stick to the skin.
• In case of skin redness under the electrodes after a stimulation session, do not start a new session in the same place if skin redness is still evident.
• Using electrode pads that are too small or incorrectly applied could result in discomfort or skin burns.

Electrode Recommendations

• The adhesive electrodes supplied as a standard accessory with your XPDS 4/24 unit are long-lasting and reusable.
• The recommended electrode pads sizes are bigger rectangular pads for large areas, e.g., shoulder, waist, abdomen, and leg muscles; large round shape pads for smaller areas, such as forearm muscles, joints, etc.

Ear Clip Guidelines

(Details for ear clip usage are not fully provided in the OCR, but the section is listed in the contents.)

Maintenance and Care

(Details for maintenance and care are not fully provided in the OCR, but the section is listed in the contents.)

Environmental Specifications

(Details for environmental specifications are not fully provided in the OCR, but the section is listed in the contents.)

Technical Specifications

(Details for technical specifications are not fully provided in the OCR, but the section is listed in the contents.)

Pulse Parameters

Indications for Use

Pain: For temporary pain relief associated with sore and aching muscles in the lower back, upper extremities (arms), lower extremities (legs) and joints due to strain from exercise or normal household work activities.

Muscle Performance: Intended to stimulate healthy muscles in order to improve and facilitate muscle performance.

Unique Benefits

The HiDow XPDS 4/24 is designed to provide relaxing, deep, soothing sensations in the areas you need relief. It helps relax tense muscles and relieve pain, promoting overall well-being.

Regular Application Principles

(Details for regular application principles are not fully provided in the OCR, but the section is listed in the contents.)

Regular Application Methods

(Details for regular application methods are not fully provided in the OCR, but the section is listed in the contents.)

Electrode Placement Variations

Descriptions of electrode placements for different body parts:

• Shoulder
• Waist and Leg
• Forearm
• Hip
• Ankle
• Knee
• Hand
• Scapula and Shoulder

Troubleshooting

Problem: The device does not turn on or nothing is visible on the screen.

Cause: The battery is depleted.

Solution: Ensure the battery is fully charged. Use the USB cable or wall charger.

Problem: The battery does not seem to charge.

Cause: The cable is not connected properly.

Solution: Ensure the USB cable is firmly connected to the device on one side and connected to the charger and the power outlet on the other side.

Problem: The unit does not turn on or the screen is very dim.

Cause: The battery is low on charge.

Solution: Recharge the battery.

Problem: The unit is on but no sensation is felt from the electrodes.

Cause: Both electrodes are not firmly attached to the skin / There is a loss of connection.

Solution: Ensure both electrodes are well attached to the skin. Ensure all connections are firmly connected to the device and to the electrodes. The intensity level must be increased.

Problem: One electrode feels stronger than the other.

Cause: This is normal. Different areas will react differently.

Solution: No action needed. Ensure the electrodes are moistened and making good contact.

Problem: The adhesive electrodes do not adhere to the skin even after cleaning and moistening.

Cause: The electrodes need to be replaced.

Solution: Replace the adhesive electrodes. They can be purchased from your local distributor or online at www.hidow.com.

Problem: During use, there is a painful and burning sensation on the skin, or the sensation weakens.

Cause: The adhesive gel electrodes do not adhere firmly to the skin, or they may be too dry.

Solution: Apply a few drops of water to the surface of each electrode and ensure they are pressed firmly onto the skin.

Problem: Did not provide adequate relief.

Cause: The duration of use or frequency is insufficient.

Solution: Use your XPDS 4/24 for 20-60 minutes at a time, 3-6 times a day. Recommendation: Lie down.

Problem: Only one channel of the device is working.

Cause: Damaged port, electrodes, or cable.

Solution: Try another cable, then try another pair of electrodes that you know work on the problematic port/channel.

Contraindications

DO NOT use this device if you have any of the following medical conditions:

1. An implanted cardiac pacemaker, defibrillator, or other implanted metallic or electronic device.
2. Undiagnosed pain syndromes.
3. Have been diagnosed with cancer.
4. Are pregnant.
5. Have suffered acute trauma or surgical procedure in the past six months.
6. Have cardiac problems or cardiac disease.
7. Have epilepsy.
8. Have painful and/or atrophied muscles.
9. Have abdominal or inguinal hernia.
10. Have limited range of motion in skeletal joints.
11. Have blood circulatory problems.

The XPDS 4/24 unit is intended for use by ADULTS and ONLY on healthy muscles. NEVER use this device on muscles that are atrophied, painful, suffer spasms, or on a limb with painful or otherwise afflicted joints.

The XPDS 4/24 unit is not intended for the application of any medical condition or disease, nor is it intended for physiotherapy or muscle rehabilitation. It is contraindicated for use on any muscle that is injured or diseased.

Do not attempt to use the XPDS 4/24 unit for muscle reeducation, to prevent muscle atrophy or spasms, improving range of motion, blood flow deficiencies/venous thrombosis.

Warnings

• Stimulation should not be applied over the carotid sinus nerves, particularly in patients with a known sensitivity to the carotid sinus reflex.
• Stimulation should not be applied transthoracically, as the introduction of electrical current into the heart may cause cardiac arrhythmias.
• Stimulation should not be applied transcerebrally.
• Apply electrode ONLY to normal, intact, clean skin. Do not apply electrodes over open wounds or over swollen, infected, or inflamed areas or skin eruptions, e.g., phlebitis, thrombophlebitis, varicose veins, etc.
• DO NOT APPLY STIMULATION:
• Over the frontal area of the neck (near the site of carotid sinus nerves).
• Over the neck or mouth. Severe spasms of the laryngeal and pharyngeal muscles may occur with contractions strong enough to cause difficulty in breathing. Stimulation over the neck could also have adverse effects on the heart rhythm or blood pressure.
• Transcerebrally.
• Over the swollen, infected, or inflamed areas of skin eruptions (e.g., phlebitis, thrombophlebitis, varicose veins, etc.).
• Across the chest. Consult your physician before using this device because it may be possible to cause lethal rhythm disturbances to the heart in susceptible individuals.
• Over, or in proximity to, a cancerous lesion.
• If you are epileptic.
• After experiencing acute trauma or fracture.
• Following recent surgery.
• If you have a hernia (abdominal or inguinal).
• To the frontal, laryngeal, and temporal region of the neck.
• Never use the XPDS 4/24 unit while driving, operating machinery, or during activities in which involuntary muscle contractions may endanger the user or others.
• The effects of stimulation of the brain are unknown. Therefore, do not apply stimulation across the head and do not place electrodes opposite sides of the head.
• Do not use the XPDS 4/24 unit in the bath or shower.
• Persons with suspected heart problems or epilepsy should obtain appropriate medical advice.
• Never use the XPDS 4/24 unit while sleeping.
• Never immerse the XPDS 4/24 unit in any liquid.

Precautions

• This XPDS 4/24 unit should be used only with the leads, electrodes, and accessories provided by the manufacturer.
• This XPDS 4/24 unit should not be used while driving, operating machinery, or during any activity in which involuntary muscle contractions may put the user at undue risk of injury.

Adverse Reactions

• You may experience skin irritation and burns beneath the stimulation electrodes applied to your skin.
• You may experience headache and other painful sensations during or following the application of electrical stimulation near your eyes and to your head and face.
• You should stop using the XPDS 4/24 unit and should consult with your physician if you experience adverse reactions from the unit.

Location of Stimulation

• Stimulation near metal: Do not use the stimulator when close to metal. This increases the potential for discomfort and burns. Remove jewelry, piercings, belt clips, or any other removable metal objects in the area of stimulation.
• Stimulation of eyes: Do not use the stimulator directly to the eyes.
• Stimulation of the neck or mouth: Do not use the stimulator on the neck (particularly the carotid sinus or mouth). This could cause severe muscular spasms causing airways to close, breathing difficulties, or side effects to heart rhythm or blood pressure.
• Stimulation of healthy skin: Only use the stimulator on healthy skin. Stimulation can worsen disorders caused by lesions or skin diseases.
• Stimulation across the torso: Do not use the stimulator across the torso (one electrode placed on the torso and one electrode placed on the back). The electrical current passing through the torso can cause potentially fatal heart rhythm disruptions.
• Cranial stimulation: The effects of stimulation on the brain are not known. For this reason, stimulation should not occur to the head, and electrodes must not be placed either side of the head.

Conformity to Safety Standards

Statement of EMC: IEC 60601-1-2:2014

Conformity to MDD Requirements: IEC 60601-1:2005+AMD1:2012/ANSI/AAMI ES60601-1:2005+A1:2012, IEC 60601-1-11:2015, IEC 60601-2-10:2012

Warranty Information

The warranty covers defects in materials and workmanship under normal use for a period of 2 years from the date of retail purchase by the original end-user purchaser ("Warranty Period"). If a defect arises and a valid claim is received within the Warranty Period, Hi-Dow will either repair the defective unit or exchange the product with a product that is new or which has been manufactured from new or serviceable used parts.

To register your product warranty, please visit www.hidow.com, click on the warranties menu, and select the warranty that refers to your product: standard 2-year or lifetime VIP.