HP LaserJet Enterprise M507 Series Firmware Readme
Product Name(s): HP LaserJet Enterprise M507n, HP LaserJet Enterprise M507dn, HP LaserJet Enterprise M507dng, HP LaserJet Enterprise M507x
Model Number(s): 1PV86A, 1PV87A, 1PV89A, 1PV88A
Firmware Revision Number: 2502087_007707
Firmware Datecode: 20210331
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 5.2
Dynamic Security Enabled Printer: This firmware includes dynamic security measures to block cartridges with non-HP chips or modified circuitry. The printer is intended to work only with new or reused cartridges containing HP chips or circuitry. Periodic updates will maintain security effectiveness.
More information available at: www.hp.com/learn/ds
Description
This Readme file provides specific installation instructions and important information before performing a firmware update for your HP LaserJet Series printer or MFP. It covers installation for single and multiple printer updates, as well as additional update, installation, and troubleshooting information. For device features, refer to the online user guide.
What is included in a Firmware bundle?
The HP LaserJet printer firmware update file contains firmware for the printer, embedded JetDirect (if applicable), and HP paper handling accessories. Sending the Remote Firmware Upgrade file upgrades the engine and all connected accessories.
Who needs this firmware?
HP Inc. provides periodic firmware updates to improve software performance and resolve issues. Updates may be necessary if documented issues are identified that could benefit from resolution. These updates are available on the HP support website.
Determining the current version level of your firmware
To check the current firmware version:
- Go to the printer's control panel.
- Select the Reports application.
- Select the Configuration/Status Pages menu.
- Select the Configuration Page option.
- Select Print.
On the printed Configuration page, look for "Device Information" for the Firmware Datecode and Firmware Revision (e.g., Firmware Datecode: 20201209, Firmware Revision: 2501124_004336).
IMPORTANT NOTE: Interactive Update Required
This firmware file requires an interactive update method. Traditional FTP, LPR, or Port 9100 methods are NOT supported for these products/models. Please use one of the following methods:
- Embedded Web Server
- Walk-up USB port
- Pre-Boot walk-up USB thumb drive (for devices unable to boot to READY)
- Web JetAdmin (Supported with version 10.4 SR9 or newer)
Enhancements and Fixes
Firmware Revision: 2502087_007707 (Datecode: 20210331)
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 5.2
For HP Security Bulletins: https://support.hp.com/security-bulletins
To subscribe to HP Security Bulletin alerts: www.hp.com/go/alerts
Enhancements:
- Base: Additional Syslog auditing capabilities for security posture related firmware settings.
- Security/Authentication: No New Updates.
- Embedded JetDirect: No New Updates.
Fixes:
- Base: Files and directories on USB thumb drives intended for installed solutions are now visible. Density settings changes now reflect visual changes. Corrected incorrect string translations for Portuguese. Improved printing of PDFs with specific settings. Hex keyboard now loads with solutions. Direct PDF printing now functions correctly for certain PDFs. Time stamp in Job log now correctly displays PM at Noon. Custom error messages for OXPd solutions display correctly on 2.7-inch control panels. Header and footer data print correctly in certain documents. PDFs printed from iOS devices now print. Settings are restored correctly during Backup and Restore operations. Resolved a 49.38.13 error occurring with rapid PCL 5 print jobs. Corrected the expiration date display in the Embedded Web Server for Intermediate CA Certificates. Resolved a 49.38.07 error after loading Skip Disk with a solution.
- Security/Authentication: LDAP query no longer fails on server timeout. Resolved an 81.09.00, 99.05.56, or 30.01.41 error when hostname + domain name (FQDN) exceeds 64 characters. Network folder credential form now fills correctly when a Smartcard user is authenticated with the Celiveo application. TLS version synchronization is maintained for secure connections with LDAP Contact List. Self-Signed ID and CA certificates no longer regenerate without cause after a reboot. Third-party solutions created in 2021 now load correctly via the solution installer.
- Embedded JetDirect: Resolved a "USB hubs cannot be attached in series..." error when plugging in a JD3100w using a short cable. Corrected missing digits in the Gateway address on the control panel when the language is set to Japanese.
Firmware Revision: 2501124_004336 (Datecode: 20201209)
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 5.1
Enhancements:
- Base: No New Updates - Original Release.
- Security/Authentication: No New Updates - Original Release.
- Embedded JetDirect: No New Updates - Original Release.
Fixes:
- Base: No New Updates - Original Release.
- Security/Authentication: No New Updates - Original Release.
- Embedded JetDirect: No New Updates - Original Release.
Current firmware revisions included in this firmware bundle
| COMPONENT | FIRMWARE VERSION |
|---|---|
| HP LASERJET ENTERPRISE M507 SERIES | Firmware Datecode: 20210331 Firmware Revision: 2502087_007707 |
| Embedded JetDirect: | JSI25020013 |
| DC Controller Version | 5.131 |
| Optional Trays Version | 4.108 |
| HP Fleet Release Designation | Original Release FutureSmart 5.2 |
| MD5 checksum for .bdl file | e820726c567d9440fcb96e13d933d91b |
Previous Firmware Revision: 2501124_004336 (Datecode: 20201209)
| COMPONENT | FIRMWARE VERSION |
|---|---|
| HP LASERJET ENTERPRISE M507 SERIES | Firmware Datecode: 20201209 Firmware Revision: 2501124_004336 |
| Embedded JetDirect: | JSI25010008 |
| DC Controller Version | 5.130 |
| Optional Trays Version | 4.108 |
| HP Fleet Release Designation | Original Release FutureSmart 5.1 |
| MD5 checksum for .bdl file | 554b48be4782248d1287f5c389f21ba4 |
Installation Instructions
Note: An update may take 10 minutes or more to complete. The device waits for idle I/O channels before cycling power.
Print a configuration page before updating. To do this:
- Go to the printer's control panel.
- Select the Reports menu.
- Select the Configuration/Status Pages menu.
- Select the Configuration Page option.
- Select Print.
Verify the Firmware Datecode and Firmware Revision in the "Device Information" section.
The update time depends on I/O transfer and printer re-initialization. Print jobs in the queue will print before the update.
Note: The LaserJet will reboot after the update. Print a Configuration Page to verify the new firmware.
Additional information to know
Firmware files are in the format "xxxxxxx.bdl". An interactive update method is required; FTP, LPR, or Port 9100 methods are not supported.
How to perform firmware upgrades:
Embedded Web Server (EWS)
Ensure the control panel is at a Ready screen.
- Open an Internet Browser.
- Enter the printer's IP address in the URL line.
- Select the Firmware Upgrade link from the General tab.
- Select "Choose File", browse to the firmware upgrade file (.bdl), and select it.
- Select the Install button.
Note: Do not close the browser window or interrupt communication until the Confirmation Page is displayed. The printer will reboot automatically unless downgrading.
Note: An update may take 10 minutes or more. Verify installation by printing a Configuration Page.
Walk-up USB thumb drive
Ensure the control panel is at a Ready screen.
- Copy the .bdl file to a portable USB flash memory device (thumb drive).
- Turn the printer ON.
- Select the Support Tools menu.
- Select the Maintenance menu.
- Select the USB Firmware Upgrade menu.
- Insert the USB flash drive into the front control panel USB port.
- Select the correct .bdl file.
- Select the Install button.
- Select the Upgrade, Re-install, or Downgrade option.
Note: USB Flash Drives not in Fat32 format or with a CD formatted partition may not be recognized. The printer will reboot automatically. The upgrade process may take up to 10 minutes. Do not interrupt the process. Verify installation by printing a Configuration Page.
Pre-Boot walk-up USB thumb drive
Use only if the printer cannot boot to READY.
- Copy the .bdl file to a portable USB flash memory device.
- Turn the printer ON.
- Press the "X" button or middle of the Touch Screen when the "1/8" appears under the HP logo.
- Navigate to Administrator, then select OK.
- Navigate to Download, then select OK.
- Insert the USB flash drive with the .bdl file.
- Navigate to USB Thumbdrive, then select OK.
- Navigate to the .bdl file, then select OK.
Note: Ensure the firmware file is in the root directory. Select the correct file if multiple are present. The process may take up to 10 minutes.
When "Complete" appears, power cycle the printer. The printer will boot and start the upgrade. Verify installation by printing a Configuration Page.
Web Jetadmin
- Start Web Jetadmin 10.4 SR9 or newer.
- In "Device Management", select "All Devices".
- Locate your device or enter its IP address in "Quick Device Discovery".
- Select multiple devices of the same model number using Control-Click or Shift-Click if needed.
- Right-click the device and select "Upgrade firmware...".
- Select "Device firmware" and click "Next".
- If the correct firmware version is listed, click "Next" to start the upgrade.
Note: If the correct firmware version is not listed, manually upload it into WJA via "Firmware/Firmware Repository" > "Upload".
Note: Do not turn off the printer during the update process. Web JetAdmin will notify of any failures with reasons and options to retry.
System Requirements
The firmware upgrade process requires a network or USB port connection.
Technical Assistance
Some services are provided for the United States only. Similar services are available in other countries. Refer to your printer's user guide or contact your local authorized HP dealer.
Customer Support
Refer to your printer's user guide or call your local authorized HP dealer.
Internet
An anonymous FTP library service is available worldwide for access to drivers and technical support information for HP peripheral and computer products. Paths may change without notice.
URL for HP LASERJET ENTERPRISE M507 and MANAGED E50145dn SERIES Support
URL for Firmware downloads: www.hp.com/support/liM507
URL for Support: www.hp.com/go/support
Additional Information
Refer to your printer's user guide for additional methods of obtaining software and support information.
Legal Statements
Trademark Notices
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License and Copyright
© Copyright 2021 HP Inc., L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
