Dell OptiPlex 7090 Micro Form Factor: Setup and Specifications

This document provides setup instructions and detailed specifications for the Dell OptiPlex 7090 Micro Form Factor computer.

Chapter 1: Set up your OptiPlex 7090 Micro

Follow these steps to set up your computer. Note that the images in this document may differ from your computer depending on the configuration you ordered.

  • Step 1: Connect the keyboard and mouse.
  • Step 2: Connect to your network using a cable, or connect to a wireless network.
  • Step 3: Connect the display.
  • Step 4: Connect the power cable.
  • Step 5: Press the power button.
  • Step 6: Finish Windows setup. Follow the on-screen instructions. Dell Technologies recommends connecting to a network for Windows updates. If connecting to a secured wireless network, enter the password when prompted. Sign in with or create a Microsoft account if connected to the internet, or create an offline account if not. Enter your contact details on the Support and Protection screen.
  • Step 7: Locate and use Dell apps from the Windows Start menu.

Table 1. Locate Dell apps

Dell appsDetails

[Checkmark Symbol] Dell Product Registration

Register your computer with Dell.

[Gear Symbol] Dell Help & Support

Access help and support for your computer.

[Wrench Symbol] SupportAssist

SupportAssist is a smart technology that optimizes settings, detects issues, removes viruses, and notifies you about system updates. It proactively checks system hardware and software health and sends necessary information to Dell for troubleshooting if an issue is detected. SupportAssist is preinstalled on most Dell devices running Windows. For more information, see the SupportAssist for Business PCs User's Guide on www.dell.com/serviceabilitytools.

[Download Symbol] Dell Update

Updates your computer with critical fixes and important device drivers.

[Cloud Symbol] Dell Digital Delivery

Download software applications, including software purchased but not preinstalled.

Chapter 2: Views of OptiPlex 7090 Tower

Front

The front view of the OptiPlex 7090 Tower shows the following ports and controls:

  • 1. Power button with diagnostic LED
  • 2. Hard-disk activity light
  • 3. Universal audio jack port
  • 4. Re-tasking Line-in/Line out audio port
  • 5. USB 3.2 Gen 2x2 capable Type-C port
  • 6. USB 3.2 Gen 2 port with PowerShare

Back

The back view of the OptiPlex 7090 Tower shows the following ports:

  • 1. RJ45 Ethernet port
  • 2. Two USB 3.2 Gen 2 Type-A ports
  • 3. Kensington cable-lock slot
  • 4. DisplayPort 1.4
  • 5. Power connector port
  • 6. Padlock loop
  • 7. Thumbscrew
  • 8. USB 3.2 Gen 1 Type-A port
  • 9. USB 3.2 Gen 1 Type-A port with Smart Power on
  • 10. Serial/Video port (configurable with Serial port, PS2 port, VGA port, DisplayPort 1.4 port, HDMI 2.0 port, or USB 3.2 Gen 2 Type-C port with DP Alt-mode)
  • 11. External antenna connector

System board layout

The system board layout for the discrete configuration includes:

  • 1. M.2 WLAN connector
  • 2. M.2 SSD PCIe connector
  • 3. Coin-cell battery
  • 4. M.2 SSD PCIe connector
  • 5. Riser card connector
  • 6. Processor socket
  • 7. Memory slots
  • 8. Intrusion switch

The system board layout for the 35 W configuration includes:

  • 1. M.2 WLAN card connector
  • 2. M.2 SSD PCIe connector
  • 3. 2.5-inch hard-drive connector
  • 4. Coin-cell battery
  • 5. Optional video connector (VGA Port/DisplayPort 1.4 Port/HDMI 2.0b Port)
  • 6. Optional connector (USB 3.2 Gen 2 Type-C Port)
  • 7. Optional Keyboard and mouse serial port connector
  • 8. Processor socket
  • 9. CPU Fan connector
  • 10. Internal speaker connector
  • 11. Memory modules
  • 12. M.2 SSD PCIe connector

The system board layout for the 65 W configuration includes:

  • 1. M.2 WLAN card connector
  • 2. 2.5-inch hard-drive connector
  • 3. M.2 SSD PCIe connector
  • 4. Coin-cell battery
  • 5. Optional video connector (VGA Port/DisplayPort 1.4 Port/HDMI 2.0b Port)
  • 6. Optional connector (USB 3.2 Gen 2 Type-C Port)
  • 7. Optional Keyboard and mouse serial port connector
  • 8. Processor socket
  • 9. CPU Fan connector
  • 10. Internal speaker connector
  • 11. Memory modules
  • 12. Intrusion switch
  • 13. M.2 SSD PCIe connector

Chapter 3: Specifications of OptiPlex 7090 Micro

Dimensions and weight

Table 2. Dimensions and weight
DescriptionValues
Height:182 mm (7.16 in.)
Front height182 mm (7.16 in.)
Rear height178.50 mm (7.02 in.)
Width36 mm (1.41 in.)
Depth1.18 kg (2.60 lb)
WeightThe weight of your computer depends on the configuration ordered and manufacturing variability.

Processor

The following table lists the details of the processors supported by your OptiPlex 7090 Micro. Processor numbers are not a measure of performance. Processor availability is subject to change and may vary by region/country.

Table 3. Processor
Processor typeProcessor wattageProcessor core countProcessor thread countProcessor speedProcessor cacheIntegrated graphics
10th Generation Intel Core i3-10105T65 W483.0 GHz to 3.9 GHz6 MBIntel UHD Graphics 630
10th Generation Intel Core i3-1010565 W483.7 GHz to 4.4 GHz6 MBIntel UHD Graphics 630
10th Generation Intel Core i3-10305T35 W483.0 GHz to 4.0 GHz8 MBIntel UHD Graphics 630
10th Generation Intel Core i3-1030565 W483.8 GHz to 4.5 GHz8 MBIntel UHD Graphics 630
10th Generation Intel Core i5-1050565 W6123.2 GHz to 4.6 GHz12 MBIntel UHD Graphics 630
10th Generation Intel Core i5-10400T35 W6122.0 GHz to 3.6 GHz12 MBIntel UHD Graphics 630
10th Generation Intel Core i5-1040065 W6122.9 GHz to 4.3 GHz12 MBIntel UHD Graphics 630
10th Generation Intel Core i5-10500T35 W6122.3 GHz to 3.8 GHz12 MBIntel UHD Graphics 630
10th Generation Intel Core i5-1050065 W6123.1 GHz to 4.5 GHz12 MBIntel UHD Graphics 630
10th Generation Intel Core i5-10600T35 W6122.4 GHz to 4.0 GHz12 MBIntel UHD Graphics 630
10th Generation Intel Core i5-1060065 W6123.3 GHz to 4.8 GHz12 MBIntel UHD Graphics 630
10th Generation Intel Core i7-10700T35 W8162.0 GHz to 4.5 GHz16 MBIntel UHD Graphics 630
10th Generation Intel Core i7-1070065 W8162.9 GHz to 4.8 GHz16 MBIntel UHD Graphics 630
10th Generation Intel Core i9-10900T35 W10201.9 GHz to 4.6 GHz20 MBIntel UHD Graphics 630
10th Generation Intel Core i9-1090065 W10202.8 GHz to 5.2 GHz20 MBIntel UHD Graphics 630
11th Generation Intel Core i5-11400T35 W6121.3 GHz to 3.7 GHz12 MBIntel UHD Graphics 730
11th Generation Intel Core i5-1140065 W6122.6 GHz to 4.4 GHz12 MBIntel UHD Graphics 730
11th Generation Intel Core i5-11500T35 W6121.5 GHz to 3.9 GHz12 MBIntel UHD Graphics 750
11th Generation Intel Core i5-1150065 W6122.7 GHz to 4.6 GHz12 MBIntel UHD Graphics 750
11th Generation Intel Core i5-11600T35 W6121.7 GHz to 4.1 GHz12 MBIntel UHD Graphics 750
11th Generation Intel Core i5-1160065 W6122.8 GHz to 4.8 GHz12 MBIntel UHD Graphics 750
11th Generation Intel Core i7-11700T35 W8161.4 GHz to 4.6 GHz16 MBIntel UHD Graphics 750
11th Generation Intel Core i7-1170065 W8162.5 GHz to 4.9 GHz16 MBIntel UHD Graphics 750
11th Generation Intel Core i9-11900T35 W8161.5 GHz to 4.9 GHz16 MBIntel UHD Graphics 750
11th Generation Intel Core i9-1190065 W8162.5 GHz to 5.2 GHz16 MBIntel UHD Graphics 750

Chipset

The following table lists the details of the chipset supported by your OptiPlex 7090 Micro.

Table 4. Chipset
DescriptionOption oneOption two
Processors10th Generation Intel Core i3/i5/i7/i911th Generation Intel Core i5/i7/i9
ChipsetIntel Q570Intel Q570
DRAM bus width64-bit (for single channel)64-bit (for single channel)
Flash EPROM32 MB32 MB
PCIe busUp to Gen 3.0Up to Gen 3.0

Operating system

Your OptiPlex 7090 Micro supports the following operating systems:

  • Windows 10 Home, 64-bit
  • Windows 10 IoT Enterprise 2019 LTSC (OEM only)
  • Windows 10 Pro, 64-bit
  • Windows 10 Pro Education, 64-bit
  • Kylin Linux Desktop version 10.1 (China only)
  • Ubuntu Linux 20.04 LTS, 64-bit
  • Windows 10 CMIT Government Edition 64-bit (China only)

Memory

The following table lists the memory specifications of your OptiPlex 7090 Micro.

Table 5. Memory specifications
DescriptionValues
Memory slotsTwo DIMM slots
Memory typeDDR4
Memory speed2666/2933/3200 MHz
Maximum memory configuration64 GB
Minimum memory configuration4 GB
Memory size per slot4 GB, 8 GB, 16 GB, 32 GB
Memory configurations supported
  • 4 GB, 1 x 4 GB, DDR4, 2666 MHz for 10th Generation Intel Core i5, 2933 MHz for 10th Generation Intel Core i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7/i9 processors
  • 8 GB, 1 x 8 GB, DDR4, 2666 MHz for 10th Generation Intel Core i5, 2933 MHz for 10th Generation Intel Core i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7/i9 processors
  • 8 GB, 2 x 4 GB, DDR4, 2666 MHz for 10th Generation Intel Core i5, 2933 MHz for 10th Generation Intel Core i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7/i9 processors
  • 16 GB, 1 x 16 GB, DDR4, 2666 MHz for 10th Generation Intel Core i5, 2933 MHz for 10th Generation Intel Core i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7/i9 processors
  • 16 GB, 2 x 8 GB, DDR4, 2666 MHz for 10th Generation Intel Core i5, 2933 MHz for 10th Generation Intel Core i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7/i9 processors
  • 32 GB, 1 x 32 GB, DDR4, 2666 MHz for 10th Generation Intel Core i5, 2933 MHz for 10th Generation Intel Core i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7/i9 processors
  • 32 GB, 2 x 16 GB, DDR4, 2666 MHz for 10th Generation Intel Core i5, 2933 MHz for 10th Generation Intel Core i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7/i9 processors
  • 64 GB, 2 x 32 GB, DDR4, 2666 MHz for 10th Generation Intel Core i5, 2933 MHz for 10th Generation Intel Core i7/i9, 3200 MHz for 11th Generation Intel Core i5/i7/i9 processors

Memory configuration matrix

Table 6. Memory configuration matrix
ConfigurationSlot DIMM1Slot DIMM2
4 GB DDR44 GB
8 GB DDR44 GB4 GB
8 GB DDR48 GB
16 GB DDR48 GB8 GB
16 GB DDR416 GB
32 GB DDR416 GB16 GB
32 GB DDR432 GB
64 GB DDR432 GB32 GB

Intel Optane Memory H10 with Solid State Storage (optional)

Intel Optane Memory technology utilizes 3D XPoint memory technology and functions as a non-volatile storage cache/accelerator and/or storage device. It neither replaces nor adds to the memory (RAM) installed on your computer.

Table 7. Intel Optane Memory H10 with Solid State Storage specifications
DescriptionValues
InterfacePCIe 3 x4 NVMe
ConnectorM.2
Form factor2280
Capacity (Intel Optane memory)Up to 32 GB
Capacity (solid-state storage)Up to 512 GB

NOTE: Intel Optane Memory H10 with Solid State Storage is supported on computers that meet the following requirements:

  • 9th Generation or higher Intel Core i3/i5/i7 processors
  • Windows 10 64-bit version or higher (Anniversary Update)
  • Intel Rapid Storage Technology driver version 15.9.1.1018 or higher

External ports

Table 8. External ports-Integrated
DescriptionValues
Network port/slotsRear: One RJ45 Ethernet port, Two knock-out slots for wireless antenna
USB portsFront: One USB 3.2 Gen 2x2 capable Type-C port, One USB 3.2 Gen 2 port with power share
Rear: One USB 3.2 Gen 1 port, One USB 3.2 Gen 1 port with smart power on, Two USB 3.2 Gen 2 ports
Audio portFront: One Universal audio jack, One re-tasking Line out/Line in audio port
Video port/portsRear: One Serial/Video port with Serial/Serial+PS2 port/VGA port/DisplayPort 1.4 port/HDMI 2.0 Port/USB 3.2 Gen2 Type-C Port with Alt-mode (optional), Two DisplayPort 1.4 ports
Media-card readerN/A
Power-adapter portRear: DC-in power input: 4.5 mm barrel type
Security-cable slotRear: One Kensington security-cable slot, One padlock loop lock
Table 9. External ports-Discrete
DescriptionValues
NetworkRear: One RJ45 Ethernet port, Two knock-out slots for wireless antenna
USB portsFront: One USB 3.2 Gen 2x2 capable Type-C port, One USB 3.2 Gen 2x2 port with power share
Rear: One USB 3.2 Gen 1 port with smart power on, Two USB 3.2 Gen 2 ports
Audio portFront: One Universal audio jack, One re-tasking Line out/Line in audio port
Video port/portsRear: Two mini DisplayPort 1.4 ports, Two DisplayPort 1.4 ports
Media-card readerN/A
Power-adapter portRear: DC-in power input: 7.4 mm barrel type
Security-cable slotRear: One Kensington security-cable slot, One padlock loop lock

Internal slots

The following table lists the internal slots of your OptiPlex 7090 Micro.

Table 10. Internal slots
DescriptionValues
M.2One M.2 slot for WiFi and Bluetooth card, Two M.2 2230/2280 slot for SSD/Intel Optane

NOTE: To learn more about the features of different types of M.2 cards, see the knowledge base article 000144170 at www.dell.com/support.

Communications

Ethernet

Table 11. Ethernet specifications
DescriptionValues
Model numberIntel i219-LM
Transfer rate10/100/1000 Mbps

Wireless module

Table 12. Wireless module specifications
DescriptionQualcomm QCA61x4aQualcomm QCA9377Intel AX201
Model number
Transfer rateUp to 867 MbpsUp to 433 MbpsUp to 2.40 Gbps
Frequency bands supported2.4 GHz/5 GHz2.4 GHz/5 GHz2.4 GHz/5 GHz
Wireless standards802.11ac802.11acWi-Fi 6 (WiFi 802.11ax)
Encryption
  • 64-bit and 128-bit WEP
  • 128-bit AES-CCMP
  • TKIP
  • 64-bit and 128-bit WEP
  • 128-bit AES-CCMP
  • TKIP
  • 64-bit and 128-bit WEP
  • 128-bit AES-CCMP
  • TKIP
Bluetooth5.05.05.2

Audio

The following table lists the audio specifications of your OptiPlex 7090 Micro.

Table 13. Audio specifications
DescriptionValues
Audio type4 Channel High Definition Audio
Audio controllerRealtek ALC3246
Internal audio interfaceIntel HDA (high-definition audio)
External audio interface
  • One Universal Audio Jack (front)
  • One Line-out audio port with re-tasking to Line-in (rear)

Storage

This section lists the storage options on your OptiPlex 7090 Micro. Your computer supports one of the following configurations:

Table 14. Storage Matrix
Storage1st 2.5-inch hard driveSingle M.2 socket2nd M.2 2280 socket1st Bootable Device
2.5-inch hard driveYNN2.5-inch hard drive
M.2 solid-state driveNYNM.2 solid-state drive
Dual M.2 solid-state driveNYY1st M.2 solid-state drive
M.2 solid-state drive2.5-inch hard drive/ solid-state driveNYNM.2 solid-state drive
M.2 Intel Optane2.5-inch hard driveYYN2.5-inch hard drive
Table 15. Storage specifications
Storage typeInterface typeCapacity
2.5-inch, 5400 RPM, hard-disk driveSATA 3.0Up to 2 TB
2.5-inch, 7200 RPM, hard-disk driveSATA 3.0Up to 1 TB
2.5-inch, 7200 RPM, FIPS Self-Encrypting Opal 2.0, hard-disk driveSATA 3.0Up to 500 GB
M.2 2230 solid-state drivePCIe 3 Gen x4 NVMe, Class 35Up to 512 GB
M.2 2280 solid-state drivePCIe 3 Gen x4 NVMe, Class 40Up to 2 TB
M.2 2280 solid-state drivePCIe 4 Gen x4 NVMe, Class 40Up to 2 TB
M.2 2280 Opal Self-Encrypting solid-state drivePCIe NVMe Gen3 x4, Class 40Up to 1 TB

RAID (Redundant Array of Independent Disks)

For optimal performance when configuring drives as a RAID volume, Dell recommends drive models that are identical.

NOTE: RAID is not supported on Intel Optane configurations.

RAID 0 (Striped, Performance) volumes benefit from higher performance when drives are matched because the data is split across multiple drives. Any I/O operations with block sizes larger than the stripe size splits the I/O and become constrained by the slowest of the drives. For RAID 0 I/O operations where block sizes are smaller than the stripe size, whichever drive the I/O operation targets determines the performance, which increases variability and results in inconsistent latencies. This variability is particularly pronounced for write operations, and it can be problematic for applications that perform thousands of random writes per second in small block sizes.

RAID 1 (Mirrored, Data Protection) volumes benefit from higher performance when drives are matched because the data is mirrored across multiple drives. All I/O operations must be performed identically to both drives, thus variations in drive performance when the models are different, results in the I/O operations completing only as fast as the slowest drive. While this does not suffer the variable latency issue in small random I/O operations as with RAID 0 across heterogeneous drives, the impact is nonetheless large because the higher performing drive becomes limited in all I/O types. One of the worst examples of constrained performance here is when using unbuffered I/O. To ensure that writes are fully committed to non-volatile regions of the RAID volume, unbuffered I/O bypasses cache (for example by using the Force Unit Access bit in the NVMe protocol) and the I/O operation will not complete until all the drives in the RAID volume have completed the request to commit the data. This kind of IO operation completely negates any advantage of a higher performing drive in the volume.

Care must be taken to match not only the drive vendor, capacity, and class, but also the specific model. Drives from the same vendor, with the same capacity, and even within the same class, can have different performance characteristics for certain types of I/O operations. Thus, matching by model ensures that the RAID volumes are consisted of a homogeneous array of drives that deliver all the benefits of a RAID volume without incurring the additional penalties when one or more drives in the volume are lower performing.

OptiPlex 7090Micro supports RAID with more than one hard drive configuration.

Hard drive preloaded bracket matrix

Table 16. HDD preloaded bracket cable
3.5-inch Caddy/BracketNo
2.5-inch Caddy/BracketNo

Power adapter

Table 17. Power adapter specifications
Description90 W (35 W CPU)130 W (35 W CPU)180 W (65 W CPU and DGFX SKU)
Type
Diameter (connector)4.5 mm x 2.9 mm4.5 mm x 2.9 mm7.4 mm x 5.1 mm
Input voltage100 VAC-240 VAC100 VAC-240 VAC100 VAC-240 VAC
Input frequency50 Hz-60 Hz50 Hz-60 Hz50 Hz-60 Hz
Input current (maximum)1.50 A2.50 A2.34 A
Output current (continuous)4.62 A6.70 A9.23 A
Rated output voltage19.50 VDC19.50 VDC19.50 VDC
Temperature range:
Operating0 °C to 40 °C (32 °F to 104 °F)0 °C to 40 °C (32 °F to 104 °F)0 °C to 40 °C (32 °F to 104 °F)
Storage-40°C to 70°C (-40°F to 158°F)-40°C to 70°C (-40°F to 158°F)-40°C to 70°C (-40°F to 158°F)

GPU—Integrated

The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your OptiPlex 7090 Micro.

Table 18. GPU—Integrated
ControllerExternal display supportMemory sizeProcessor
Intel UHD Graphics 630Two DisplayPort 1.4 portsShared system memory10th Generation Intel Core i3/i5/i7/i9
Intel UHD Graphics 730/750Two DisplayPort 1.4 portsShared system memory11th Generation Intel Core i5/i7/i9

GPU—Discrete

The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your OptiPlex 7090 Micro.

Table 19. GPU—Discrete
ControllerExternal display supportMemory sizeMemory type
AMD Radeon RX 640
  • One DisplayPort 1.4
  • Two mini DisplayPort (mDP) ports
4 GBGDDR5

Multiple display support matrix

Table 20. Multiple display support matrix
Graphics CardRadeon RX 640
Memory4 GB GDDR5
Video Ports on Graphics Card
  • 2 x Mini DisplayPorts
  • 1 x DisplayPort
Max Displays (direct connect)3
Max Displays (DP multi-stream)1
Number of displays3
Supported Resolution3 x FHD (1920 x 1080)
Total Power40 W

Hardware Security

Table 21. Hardware Security
One Kensington security-cable slot
One Padlock loop
Chassis intrusion switch
SafeID including Trusted Platform Module (TPM) 2.0
Smart card keyboard (FIPS)
Microsoft 10 Device Guard and Credential Guard (Enterprise SKU)
Microsoft Windows Bitlocker
Local hard drive data wipe through BIOS (Secure Erase)
Self-encrypting storage drives (Opal, FIPS)
Trusted Platform Module (TPM) 2.0
China TPM
Intel Secure Boot
Intel Authenticate
SafeBIOS: includes Dell Off-host BIOS Verification, BIOS Resilience, BIOS Recovery, and additional BIOS Controls
Physical Security Options: Chassis lock slot support, Chassis Intrusion Switch, Lockable Cable Covers, Supply chain tamper alerts

Environmental

Table 22. Environmental specifications
FeatureOptiPlex 7090 Micro
Recyclable packagingYes
BFR/PVC-free chassisNo
MultiPack packagingYes (US only) (optional)
Energy-Efficient Power SupplyStandard
ENV0424 compliantYes

NOTE: Wood-based fiber packaging contains a minimum of 35% recycled content by total weight of wood-based fiber. Packaging that contains without wood-based fiber can be claimed as Not Applicable.

Energy Star, EPEAT and Trusted Platform Module (TPM)

Table 23. Energy Star, EPEAT and TPM
FeaturesSpecifications
Energy Star 8.0Compliant configurations available
EPEATGold and Silver compliant configurations available
Trusted Platform Module (TPM) 2.01,2Integrated on system board
Firmware-TPM (Discrete TPM disabled)Optional

NOTE:

  • TPM 2.0 is FIPS 140-2 certified.
  • TPM is not available in all countries.

Operating and storage environment

This table lists the operating and storage specifications of your OptiPlex 7090 Micro.

Airborne contaminant level: G1 as defined by ISA-S71.04-1985

Table 24. Computer environment
DescriptionOperatingStorage
Temperature range0 °C-35 °C (50 °F−95 °F)-40°C-65°C (-40°F-149°F)
Relative humidity (maximum)20% to 80% (non-condensing, Max dew point temperature = 26°C)5% to 95% (non-condensing, Max dew point temperature = 33°C)
Vibration (maximum)*0.26 GRMS random at 5 Hz to 350 Hz1.37 GRMS random at 5 Hz to 350 Hz
Shock (maximum)Bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 in./sec)105G half-sine pulse with a change in velocity of 133 cm/sec (52.5 in./sec)
Altitude range3048 m (10,000 ft)10,668 m (35,000 ft)

CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

* Measured using a random vibration spectrum that simulates user environment.

† Measured using a 2 ms half-sine pulse when the hard drive is in use.

Chapter 4: Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 25. Self-help resources
Self-help resourcesResource location
Information about Dell products and serviceswww.dell.com
My Dell[Dell Logo]
Tips[Lightbulb Symbol]
Contact SupportIn Windows search, type Contact Support, and press Enter.
Online help for operating systemwww.dell.com/support/windows
www.dell.com/support/linux
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents.Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.
Dell knowledge base articles for a variety of computer concerns
  1. Go to www.dell.com/support.
  2. On the menu bar at the top of the Support page, select Support > Knowledge Base.
  3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.

NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

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