Dell Latitude E5400 Discrete Service Manual

Notes, Cautions, and Warnings

? NOTE: A NOTE indicates important information that helps you make better use of your computer.

⚠️ CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

⚠️ WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

If you purchased a Dell n Series computer, any references in this document to Microsoft Windows operating systems are not applicable.

Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved.

Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Latitude, TravelLite, Wi-Fi Catcher, and ExpressCharge, are trademarks of Dell Inc.; Intel, Pentium, Celeron, Intel Atom, and Core are either trademarks or registered trademarks of Intel Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; TouchStrip is a trademark of Zvetco Biometrics, LLC; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Server, MS-DOS, Aero, Windows Vista, and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Adobe, the Adobe logo, and Adobe Flash Player are trademarks of Adobe Systems Incorporated.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

July 2009 Rev. A00

System Setup

Your computer offers the following BIOS and System Setup options:

<F12> Menu

Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the computer. Diagnostics and Enter Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices installed in the computer. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the computer. Making changes in the boot menu does not make any changes to the boot order stored in the BIOS.

Entering System Setup

Press <F2> to enter System Setup and make changes to user-definable settings. If you have trouble entering System Setup using this key, press <F2> when the keyboard lights first flash.

Boot Menu

Your computer features an enhanced one-time boot menu:

Drive BIOS Quicktest

The Drive BIOS Quicktest allows you to test the physical functionality of the hard drive without having to locate and download files from support.dell.com or make bootable floppies or CDs. Select IDE Drive Diagnostics from the boot menu to initiate the test.

Navigation Keystrokes

Use the following keystrokes to navigate the System Setup screens.

ActionKeystroke
Expand and collapse field<Enter>, left- or right-arrow key, or +/-
Expand or collapse all fields< >
Exit BIOS<Esc>--Remain in Setup, Save/Exit, Discard/Exit
Change a settingLeft or right-arrow key
Select field to change<Enter>
Cancel modification<Esc>
Reset defaults<Alt><F> or Load Defaults menu option

System Setup Menu Options

The following tables describe the menu options for the System Setup BIOS.

General

OptionDescription
This section lists the primary hardware features of your computer. There are no configurable options in this section.
  • System Information
    • BIOS Version
    • Service Tag
    • Asset Tag
    • Ownership Tag

System Information

OptionDescription
Memory Information
  • Memory Installed
  • Memory Available
  • Memory Speed
  • Memory Channel Mode
  • Memory Technology
  • DIMM A Size
  • DIMM B Size
Processor Information
  • Processor Type
  • Core Count
  • Processor ID
  • Current Clock Speed
  • Minimum Clock Speed
  • Maximum Clock Speed
Device Information
  • Primary Hard Drive
  • Modular Bay Device
  • System eSATA Device
  • Dock eSATA Device
  • Video Controller
  • Video BIOS Version
  • Video Memory
  • Panel Type
  • Native Resolution
  • Audio Controller
  • Modem Controller
  • Wi-Fi Device
  • Cellular Device
  • Bluetooth Device

Battery Information

Indicates the primary battery and the media bay battery status. Also displays the type of AC adapter connected to the computer.

Boot Sequence

The computer attempts to boot from the sequence of devices specified in this list:

This list specifies the order that the BIOS searches devices when trying to find an operating system to boot. To change the boot order, select the device to be changed in the list then click the up/down arrows or use the keyboard PgUp/PgDn keys to change the boot order of the device. The boot devices can also be de-selected from the list using the check boxes.

Date/Time

Displays current date and time settings.

System Configuration

OptionDescription
NOTE:The System Configuration group contains options and settings related to integrated system devices. (Depending on your computer and installed devices, the items listed in this section may or may not appear.)
Integrated NICEnables or disables the onboard LAN controller. Default setting: Enabled w/PXE
System ManagementControls system management mechanism. The setting options are Disabled, Alert Only, and ASF 2.0. Default setting: Disabled
Parallel PortThis field determines how the parallel port on the docking station operates. Default setting: ECP
Serial PortThis field determines how the integrated serial port operates. The settings are Disabled, COM1, COM2, COM3 and COM4. Default setting: COM1
SATA OperationThis option configures the operating mode of the internal SATA hard drive controller. The settings are Disabled, ATA, and AHCI. Default setting: AHCI
Miscellaneous DevicesUse the check boxes to enable/disable the following devices:
  • Internal Modem
  • Module Bay
  • Media Card, PC Card and 1394
  • External USB Port
  • Microphone
  • eSATA Ports
Default setting: All enabled.
USB PowerShareThis option configures the USB PowerShare feature behavior. Use the check box to enable / disable the feature (default state is disabled). The settings are 0%, 3%, 10%, 25%, 50%, and 75%.

Video

OptionDescription
LCD BrightnessThis option (represented by a slider bar for On Battery and On AC) sets the panel brightness when the ambient light sensor is off.

Security

OptionDescription
Admin PasswordThis field lets you set, change, or delete the administrator (admin) password (sometimes called the "setup" password). The admin password enables several security features when set including:
  • Restricts changes to the settings in Setup
  • Restricts the boot devices listed in the <F12> Boot Menu to those enabled in the "Boot Sequence" field.
  • Prohibits changes to the owner and asset tags.
  • Substitutes for the system password if the system prompts for a password during power on.
Successful changes to this password take effect immediately. If you delete the admin password, the system password is also deleted. Also, the admin password can be used to delete the HDD password. For this reason, you cannot set an admin password if a system password or HDD is already set. The admin password must be set first if used in conjunction with a system and/or HDD password.
System PasswordThis field lets you set, change, or delete the system password (previously called the "Primary" password).
Internal HDD PWThis field lets you set, change, or delete the password on the system's internal hard disk drive (HDD). Successful changes take place immediately and require a system restart. The HDD password travels with the hard drive, so the HDD is protected even when installed in another system.
Password BypassThis option lets you bypass the system and internal HDD password prompts during a system restart or when resuming from a standby state. Settings are Disabled, Reboot Bypass, Resume Bypass, and Reboot & Resume Bypass. The system will always prompt for the set system and internal HDD password when powered on from an off state (cold boot).
Password ChangeThis option lets you determine whether changes to the System and HDD passwords are permitted when an Admin password is set. Use the check box to allow or disallow changes.
TPM SecurityThis option lets you control whether the Trusted Platform Module (TPM) in the system is enabled and visible to the operating system. When disabled (check box is empty), the BIOS will not turn on the TPM during POST. The TPM will be non-functional and invisible to the operating system. When enabled (check box filled) the BIOS will turn the TPM on during POST so the it can be used by the operating system. Disabling this option does not change any settings you may have made to the TPM, nor does it delete or change any information or keys you may have stored there. It simply turns off the TPM so that it cannot be used. When you re-enable the TPM, it will function exactly as it did before it was disabled. Once TPM is enabled (check box filled), the available settings are: Deactivate, Activate, and Clear. With the TPM in Deactivate mode it will not execute any commands that use the resources of the TPM, nor will it allow any access to stored owner information. The Clear setting allows the owner information stored in the TPM to be cleared. Use this to restore the TPM to its default state if you lose or forget the owner authentication data.
Computrace®This field lets you activate or disable the BIOS module interface of the optional Computrace software. The settings are Deactivate, Disable, and Activate. The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed.
CPU XD SupportThis field enables or disables the Execute Disable mode of the processor. Use the check box to enable / disable this feature. Default setting: Enabled
Non-Admin Setup ChangesThis option lets you determine whether changes to the setup option are permitted when an administrator password is set. If disabled the setup option is locked by the admin password. It cannot be modified unless setup is unlocked. Use the check boxes to allow / deny access to the Wi-Fi Catcher Changes and / or Wireless Switch Changes within the system setup.

Performance

OptionDescription
Multi Core SupportUse the check box to enable / disable multi core support for the CPU.
HDD Acoustic ModeThis option allows you to optimize your HDD's performance and acoustic noise level based on your personal preferences. Settings are Bypass, Quiet, and Performance.
Intel® SpeedStepUse the check box to enable / disable mode for the CPU.

Power Management

OptionDescription
Wake on ACUse the check box to enable / disable the computer to power up from the off or hibernation state when an AC adapter is inserted.
Auto On TimeThis field sets the of days, if any, when you would like the system to turn on automatically. The settings are Disabled, Everyday, or Weekdays. Default setting: Off
USB Wake SupportUse the check box to enable / disable the ability for USB devices to wake the system from Standby. This feature is only functional when the AC power adapter is connected. If the AC power adapter is removed during Standby, the BIOS will remove power from all of the USB ports to conserve battery power.
Wake on LAN/WLAN
  • Disabled -- Do not allow the system to power on when it receives a wake-up signal from the LAN or wireless LAN.
  • LAN Only -- Allow the system to be powered on by special LAN signals.
  • WLAN Only -- Allow the system to be powered on by special WLAN signals.
  • LAN or WLAN -- Allow the system to be powered on by special LAN or wireless LAN signals.
The factory default setting is Off.
ExpressChargeThis field lets you select fast the battery will charge. Standard = The battery will charge over a longer period of time. ExpressCharge = Dell fast charging technology (not available for all batteries). Default setting: ExpressCharge
Charger BehaviorThis field lets you enable / disable the battery charger. If disabled, the battery will not lose power when the system is connected to an AC adapter but it will not charge either. Default setting: Charger Enabled

POST Behavior

OptionDescription
Adapter WarningsUse the check box to enable / disable the BIOS warning messages when you use certain power adapters. The BIOS displays these messages if you attempt to use a power adapter that has too little capacity for your configuration. The factory default setting is Enabled.
Keypad (Embedded)This option lets you choose one of two methods to enable the keypad that is embedded in the internal keyboard.
  • Fn Key Only -- The keypad is only enabled when you hold down the <Fn> key.
  • By Num Lk -- The keypad is enabled when (1) the Num Lock LED is on and (2) no external keyboard is attached. Note that the system might not notice immediately when an external keyboard is detached.
When Setup is running, this field has no effect--Setup works in the FN Key Only mode. The factory default setting is Fn Key Only.
Mouse/TouchpadThis option defines how the system handles mouse and touch pad input.
  • Serial Mouse -- Use a serial mouse and disable the internal touch pad.
  • PS/2 Mouse -- Disable the integrated touch pad when an external PS/2 mouse is present.
  • Touchpad-PS/2 -- Leave the integrated touch pad enabled when an external PS/2 mouse is present.
The factory default setting is Touchpad-PS/2.
Numlock LEDUse the check box to enable / disable the Num Lock LED when the system boots. The factory default setting is Enabled.
USB EmulationThis option defines how the BIOS, in the absence of a USB-aware operating system, handles USB devices. USB emulation is always enabled during POST. Use the check box to enable / disable this feature. The factory default setting is Enabled.
Fn Key EmulationThis field lets you use the <Scroll Lock> key on an external PS/2 keyboard the same way you use the <Fn> key on the computer's internal keyboard. Use the check box to enable / disable this feature. USB keyboards cannot emulate the <Fn> key if you are running an ACPI operating system such as Microsoft Windows XP. USB keyboards will only emulate the <Fn> key in non-ACPI mode (e.g., when you are running a DOS). The factory default setting is Enabled.
Fast BootThis field can speed up the boot process by bypassing some compatibility steps.
  • Minimal -- Boot quickly unless the BIOS has been updated, memory changed, or the previous POST did not complete.
  • Thorough -- Do not skip any steps in the boot process.
  • Auto -- Allow the operating system to control this setting (this works only when the operating system supports Simple Boot Flag).
The factory default setting is Minimal.

Virtualization Support

OptionDescription
VirtualizationThis field specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization Technology. Use the check box to enable/disable this feature. The factory default setting is Disabled.
VT for Direct I/OThis option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization Technology for Direct I/O. Use the check box to enable/disable this feature. The factory default setting is Disabled.
Trusted ExecutionThis option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware capabilities provided by Intel Trusted Execution Technology. The TPM, Virtualization Technology, and Virtualization Technology for Direct I/O must be enabled to use this feature. Use the check box to enable/disable this feature. The factory default setting is Disabled.

Wireless

OptionDescription
Wi-Fi CatcherThis field lets you enable or disable the Wi-Fi Catcher™ feature. If this setting is set to Disabled, the Wi-Fi Catcher request position on the wireless switch will be ignored. If this setting is set to Enabled, the Wi-Fi Catcher switch is enabled and will use the previously configured options. If Reset to Basic Mode is selected the Wi-Fi Catcher options will be written such that the Wi-Fi Catcher will search for any available network and the Wi-Fi catcher will be set to Enabled. The QuickSet application should be used to configure and view the Wi-Fi catcher advanced options. The factory default setting is Enabled.
Wireless SwitchUse the check boxes to determine which wireless devices will be controlled by the wireless switch. The available options are WWAN, WLAN, and Bluetooth®.
Wireless DevicesUse the check boxes to enable/disable the various wireless devices. The available options are Internal WWAN, Internal WLAN, and Internal Bluetooth.

Maintenance

OptionDescription
Service TagThis field displays your system's Service Tag. If for some reason the Service Tag was not already set, you would be able to use this field to set it. If a Service Tag has not been set for this system, the computer will automatically bring up this screen when users enter the BIOS. You will be prompted to enter the Service Tag.
Asset TagThis field allows you to create a system Asset Tag. The field can only be updated if the Asset Tag is not already set.

System Logs

OptionDescription
BIOS EventsThis field allows you to view and clear BIOS POST events. It includes the date and time of the event as well as the LED code.
DellDiag EventsThis field allows you to view the diagnostic results from DellDiags and PSA. It includes the time and date, the diagnostic and version which was run and the resulting code.
Thermal EventsThis field allows you to view and clear thermal events. It includes the date and time as well as the name of the event.
Power EventsThis field allows you to view and clear power events. It includes the date and time of the event as well as the power state and reason.

Diagnostics

Device Status Lights

Battery Status Lights

If the computer is connected to an electrical outlet, the battery light operates as follows:

Battery Charge and Health

To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if four lights are on, the battery has 80 percent of its charge remaining. If no lights appear, the battery has no charge.

To check battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery.

Keyboard Status Lights

The green lights located above the keyboard indicate the following:

LED Error Codes

The following table shows the possible LED codes that may display in a no-POST situation.

AppearanceDescriptionNext Step
ON-FLASH-FLASHNo SODIMMs are installed
  1. Install supported memory modules.
  2. If memory is already present, reseat the module(s) one at time in each slot.
  3. Try known good memory from another computer or replace the memory.
  4. Replace the system board.
FLASH-ON-ONSystem board error
  1. Reseat the processor.
  2. Replace the system board.
  3. Replace the processor.
FLASH-ON-FLASHLCD panel error
  1. Reseat the LCD cable.
  2. Replace the LCD panel.
  3. Replace the video card/system board.
OFF-FLASH-OFFMemory compatibility error
  1. Install compatible memory modules.
  2. If two modules are installed remove one and test. Try the other module in the same slot and test. Test the other slot with both modules.
  3. Replace the memory.
  4. Replace the system board.
ON-FLASH-ONMemory is detected but has errors
  1. Reseat the memory.
  2. If two modules are installed remove one and test. Try the other module in the same slot and test. Test the other slot with both modules.
  3. Replace the memory.
  4. Replace the system board.
OFF-FLASH-FLASHModem error
  1. Reseat the modem.
  2. Replace the modem.
  3. Replace the system board.
FLASH-FLASH-FLASHSystem board error
  1. Replace the system board.
FLASH-FLASH-OFFOption ROM error
  1. Reseat the device.
  2. Replace the device.
  3. Replace the system board.
OFF-ON-OFFStorage device error
  1. Reseat the hard drive and optical drive.
  2. Test the computer with just the hard drive and just the optical drive.
  3. Replace the device that is causing the failure.
  4. Replace the system board.
FLASH-FLASH-ONVideo card error
  1. Replace the system board.

Adding and Replacing Parts

This section details the procedures for removing and replacing various components of the Dell Latitude E5400 laptop.

Removing the Battery

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows the bottom of a laptop with the battery partially ejected. The battery is a rectangular block with a textured grip area. A release latch is visible near the battery compartment.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Slide the battery release latch into the unlocked position.
  3. Remove the battery from the computer.

Removing the Access Panel

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows the bottom of a laptop with the access panel removed, revealing internal components such as a fan, heatsink, and memory slots.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Loosen the four captive screws that secure the access panel to the computer.
  4. Remove the access panel from the computer.

Removing the Coin-Cell Battery

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a small, coin-shaped battery with wires attached, typically located on the system board.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Disconnect the coin-cell battery cable from the system board.
  5. Release the coin-cell battery from the retention clips.

Removing the Hard Drive

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a standard 2.5-inch laptop hard drive, typically mounted in a bracket. The drive has a SATA connector on one end and a pull tab for removal.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the four screws that secure the hard drive to the computer.
  5. Using the pull tab, lift the hard drive from the computer.

Removing Memory Modules

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows two DIMM slots on the laptop's motherboard. Memory modules are inserted into these slots and secured by clips on either side.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Gently pry the retention clips away from the first memory module.
  5. Remove the first memory module from the computer.
  6. Gently pry the retention clips away from the second memory module.
  7. Remove the second memory module from the computer.

Removing the WLAN Card

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a wireless network card (WLAN), typically a small PCI Express Mini Card with antenna connectors.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Disconnect the WLAN antenna cables from the WLAN card.
  5. Remove the screw that secures the WLAN card to the computer.
  6. Remove the WLAN card from the computer.

Removing the Modem

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a modem module, typically a small card that connects to the system board.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Disconnect the modem data cable from the modem.
  5. Using the pull tab on the modem, disconnect the modem from the system board.
  6. Remove the modem module from the computer.

Removing the WWAN Card

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a Wireless Wide Area Network (WWAN) card, similar in form factor to a WLAN card but for cellular connectivity.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Disconnect the WWAN antenna cables from the WWAN card.
  5. Remove the screw that secures the WWAN card to the computer.
  6. Remove the WWAN card from the computer.

Removing the Heat Sink

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a laptop heat sink assembly, typically consisting of a fan attached to a metal heatsink with heat pipes, designed to cool the CPU and GPU.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Disconnect the fan cable from the system board.
  5. Loosen the five captive screws that secure the heat sink to the computer.
  6. Lift the heat sink and remove it from the computer.

Removing the Processor

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a CPU (Central Processing Unit) and the socket on the motherboard where it is installed. The socket has a lever mechanism to secure the processor.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the heat sink from the computer.
  5. Using a plastic scribe, rotate the processor cam lock counterclockwise.
  6. Lifting straight up, remove the processor from the computer.

Removing the Hinge Cover

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a plastic cover that typically runs along the hinge of the laptop display, often concealing screws or cables.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. On the right side of the computer, use a plastic scribe (inserted into the indent) to pry up the hinge cover.
  4. Starting from the right and working towards the left, use your fingers to lift the hinge cover away from the computer.

Removing the Keyboard

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a laptop keyboard. The procedure involves releasing tabs and sliding the keyboard backward to disconnect it.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the hinge cover from the computer.
  4. Remove the two screws that secure the keyboard to the computer.
  5. Pull on the keyboard tab gently to release the edges of the keyboard from the computer.
  6. Slide the keyboard toward the back of the computer to disconnect the keyboard from the computer, then lift and remove the keyboard from the computer.

Removing the Optical Drive

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a standard 2.5-inch laptop optical drive (CD/DVD drive), typically secured by a screw and sliding out from the side or front of the laptop.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the optical drive retention screw from the computer.
  4. Insert a plastic scribe into the retention screw slot.
  5. With the plastic scribe still inserted into the retention screw slot, firmly disengage the optical drive from its connector, sliding the drive about a quarter of an inch from the computer's media bay.
  6. Remove the optical drive from the computer.

Removing the Display Assembly

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows the laptop base with the display assembly detached, revealing the internal connections and mounting points.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the hinge cover from the computer.
  5. Remove the keyboard from the computer.
  6. Disconnect the wireless antennas and remove them from their routing paths.
  7. Remove the two display assembly screws from the bottom of the computer.
  8. Turn the computer upside-down and pivot the display into the fully-open position.
  9. Disconnect the camera cable from the system board.
  10. Disconnect the display data cable from the system board.
  11. Pull the wireless antennas through the hole in the chassis, then remove the antennas from their routing paths to either side of the computer.
  12. Remove the four screws that secure the display assembly to the computer chassis.
  13. Lifting straight up, remove the display assembly from the computer.

Removing the Palm Rest

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows the laptop base with the palm rest removed, exposing the motherboard, fan, and other internal components.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the hinge cover from the computer.
  5. Remove the keyboard from the computer.
  6. Remove the display assembly from the computer.
  7. Turn the computer upside-down and remove the twelve palm rest screws from the bottom of the computer.
  8. Turn the computer right-side up and disconnect the fingerprint reader data cable from the system board.
  9. Disconnect the touch pad data cable from the system board.
  10. Disconnect the speaker cable from the system board.
  11. Disconnect the display data cable from the system board.
  12. Remove the three palm rest screws located along the top edge of the computer.
  13. Remove the four remaining palm rest screws from the computer.
  14. Starting in the back right corner of the palm rest, carefully release the palm rest from the bottom plastics of the computer. Work your way around the computer until the palm rest is completely free.

Removing the System Board

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows the laptop chassis with the system board partially lifted, revealing its connection to the I/O board and mounting screws.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the hinge cover from the computer.
  5. Remove the keyboard from the computer.
  6. Remove the display assembly from the computer.
  7. Remove the palm rest from the computer.
  8. Disconnect the modem data cable from the system board.
  9. Turn the computer right-side up on the work surface.
  10. Remove the two screws that secure the system board to the computer chassis.
  11. Lift the left side of the system board to disengage it from the I/O board, then remove the system board from the computer and set it aside.

Removing the I/O Board

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows the I/O (Input/Output) board of the laptop, typically containing ports like USB, audio jacks, and Ethernet, connected to the system board.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the hinge cover from the computer.
  5. Remove the keyboard from the computer.
  6. Remove the display assembly from the computer.
  7. Remove the palm rest from the computer.
  8. Remove the system board from the computer.
  9. Remove the screw that secures the I/O board to the computer.
  10. Lift up the left edge of the I/O board, and remove the I/O board from the computer.

Removing the Display Bezel

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows the display bezel, the plastic frame surrounding the laptop screen.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the hinge cover from the computer.
  5. Remove the keyboard from the computer.
  6. Remove the display assembly from the computer.
  7. Remove the palm rest from the computer.
  8. Remove the system board from the computer.
  9. Gently pry the display bezel from the display assembly by tucking your fingers under one edge of the bezel and working your way around the entire bezel until it is completely free.
  10. Remove the display bezel from the computer.

Removing the Display Inverter

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a display inverter board, a small circuit board that provides power to the LCD backlight.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the hinge cover from the computer.
  5. Remove the keyboard from the computer.
  6. Remove the display assembly from the computer.
  7. Remove the display bezel from the display assembly.
  8. Remove the system board from the computer.
  9. Remove the screw that secures the LCD inverter to the display assembly.
  10. Flip over the display inverter so that you can access the power cable connector.
  11. Disconnect the display inverter power cable.
  12. Disconnect the display inverter data cable.
  13. Remove the display inverter from the display assembly.

Removing the Camera

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a laptop webcam module, typically a small camera sensor with a data cable.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the hinge cover from the computer.
  5. Remove the keyboard from the computer.
  6. Remove the display assembly from the computer.
  7. Remove the display bezel from the display assembly.
  8. Gently pry the retaining clip away from the camera and lift the camera from its socket.
  9. Disconnect the camera data cable and remove the camera from the display assembly.

Removing the Display Panel

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows the laptop display assembly with the panel detached, revealing the internal structure and mounting points.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the keyboard from the computer.
  5. Remove the display assembly from the computer.
  6. Remove the display bezel from the display assembly.
  7. Remove the eight screws that secure the display panel to the display assembly.
  8. Lift the display panel from the display assembly.

Removing the Display Cable

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a display cable, which connects the laptop screen to the system board. It has connectors on both ends.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the keyboard from the computer.
  5. Remove the display assembly from the computer.
  6. Remove the display bezel from the display assembly.
  7. Gently squeeze the release latches on either side of the display cable, then remove the display data cable from the display panel.

Removing the Hard Drive Bracket

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

The image shows a hard drive bracket, which is a metal frame that secures the hard drive to the laptop chassis.

  1. Follow the procedures in Before Working Inside Your Computer.
  2. Remove the battery from the computer.
  3. Remove the access panel from the computer.
  4. Remove the hard drive from the computer.
  5. Remove the four screws that secure the hard drive to the hard drive bracket.
  6. Remove the hard drive from the hard drive bracket.

Specifications

? NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (or Start in Windows® XP)→ Help and Support, and then select the option to view information about your computer.

Processor

Processor typeIntel® Core™ 2 Duo processors
Intel Celeron® processor (Socket P)
Bus speedmaximum, 1066 MHz for Intel Core 2 Duo
L1 cache32 KB
L2 cache1 MB

System Information

System chipsetMobile Intel GE45 Express chipset
Data bus width64 bits
DRAM bus widthDual-channel (2) 64 bit buses
Processor address bus width32 bits
Flash EPROM16 MB
PCI bus32 bits

3-in-1 Memory Card Reader

Cardbus controllerRicoh R5C847
Connector3-in-1 combo card connector
Cards supportedSecureDigital (SD), SDIO, MultiMediaCard (MMC)

Memory

Memory module connectorstwo DIMM sockets
Memory module capacities512 MB, 1, 2, 3, or 4 GB capable
Memory typeDDR II 667 MHz and 800 MHz SDRAM
Minimum memory512 MB
Maximum memory8 GB

Ports and Connectors

PC CardType I/II PC Card connector
Audiomicrophone connector, and stereo headphone/speakers connector
IEEE 13944-pin connector
Mini-CardOne full Mini-Card and one half Mini-Card slot
ModemOptional RJ-11 connector
Network adapterRJ-45 connector
VideoS-video (supports S/PDIF adapter), VGA
USBfour USB connectors
E-family docking144-pin docking connector

Communications

Modeminternal (optional)
Network adapter10/100/1000 Ethernet LAN on system board
WirelessWLAN and WPAN Mini-Cards
Mobile BroadbandMini-Card
GPSsupported by Mobile Broadband Mini-Card

Video

Video typeIntel integrated UMA graphics
Video controllerNVIDIA NB9M
Video memoryup to 512 MB (256 MB onboard, up to 256 MB shared from system memory)
LCD interfaceLVDS
TV supportS-video (S/PDIF) connector

Audio

Audio typehigh definition audio
Audio controllerIDT® 92HD71B
Stereo conversion24-bit (stereo digital-to-analog)
Interfaces:
Internalhigh definition audio
Externalmicrophone-in connector, stereo headphones/speakers mini-connector
Speakerstwo 4-ohm speakers
Internal speaker amplifier1-Watt channel into 4 ohms
Internal microphonesingle analog microphone
Volume controlsvolume control buttons and program menus

Display

Type (active-matrix TFT)WSVGA or WSGA touch screen
DimensionsVESA standard on all models
Operating angle0° (closed) to 160°
Viewing angles:
WXGA horizontal40 / 40°
WXGA vertical15 / 30°
WXGA+ horizontal40 / 40°
WXGA+ vertical15/30°
Pixel pitch:
WXGA0.2373
WXGA+0.2109

Keyboard

Number of keys83 (all countries except Denmark, United Kingdom, Brazil, and Japan); 84 (Denmark and United Kingdom); 85 (Brazil); 87 (Japan)
LayoutQWERTY/AZERTY/Kanji
Sizefull-sized (19 mm key pitch)

Touch Pad

X/Y position resolution (graphics table mode)240 CPI

Battery

Type4, 6, or 9-cell "smart" lithium ion (6-cell is default)
Dimensions:
Depth54 mm (1.12 inches) for 4- or 6-cell lithium-ion battery
76 mm (1.99 inches) for 9-cell lithium-ion battery
Height19.8 mm (0.77 inches) for 4- or 6-cell lithium-ion battery
21.1 mm (0.83 inches) for 9-cell lithium-ion battery
Width206 mm (7.11 inches) for 4- or 6-cell lithium-ion battery
224 mm (7.81 inches) for 9-cell lithium-ion battery
Weight326 g (.72 pounds) for 4- or 6-cell lithium-ion battery
487 g (1.07 pounds) for 9-cell lithium-ion battery
Voltage14.8 VDC for 4-cell lithium-ion battery
11.1 VDC for 6- or 9-cell lithium-ion battery
Charge time (approximate)2 hours to fully charge in Dell™ ExpressCharge™ mode
4 hours to fully charge in Normal charge mode
Operating timevaries depending on operating conditions and can be significantly reduced under certain power-intensive conditions
Recharge limit300 discharge/charge cycles
Temperature range
Operating0° to 35°C (32° to 95°F)
Storage-40° to 65°C (-40° to 149°F)
Coin-cell battery4-year life

AC Adapter

Type65 W auto-air adapter (optional)
90 W E-series
Input voltage100-240 VAC
Input current (maximum)1.5 A
Input frequency50-60 Hz
Output current3.34 A (maximum at 4-second pulse) / 4.62 A (continuous) for 65 W
5.62 A (maximum at 4-second pulse) / 4.62 A (continuous) for 90 W
Output power65 W or 90 W
Rated output voltage19.5 VDC
Dimensions
65 WHeight: 16 mm (0.63 inches)
Width: 66 mm (2.6 inches)
Depth: 127 mm (5.0 inches)
Weight (with cables): 0.29 kg (0.64 lb)
90 WHeight: 16 mm (0.63 inch)
Width: 70 mm (2.76 inches)
Depth: 147 mm (5.8 inches)
Weight (with cables): 0.345 kg (0.76 lb)

Physical

Height338 mm (13.31 inches)
Width240 mm (9.45 inches)
Depth37.0 mm (1.46 inches)
Weight2.54 kg (5.6 lb) (6-cell battery, and DVD)

Environmental

Temperature range:
Operating0° to 35°C (32° to 95°F)
Storage-40° to 65°C (-40° to 149°F)
Relative humidity (maximum):
Operating10% to 90% (non-condensing)
Storage5% to 95% (non-condensing)
Maximum vibration (using a random-vibration spectrum that simulates user environment):
Operating0.66 GRMS
Storage1.3 GRMS
Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse):
Operating140 G
Storage163 G
Altitude
Operating-15.2 to 3048 m (-50 to 10,000 ft)
Storage-15.2 to 10,668 m (-50 to 35,000 ft)
Airborne contaminant levelG2 or lower as defined by ANSI/ISA-S71.04-1985

Working on Your Computer

This section provides essential safety guidelines and procedures for working on your Dell Latitude E5400 laptop.

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:

⚠️ WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

⚠️ CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

⚠️ CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.

⚠️ CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

⚠️ CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

? NOTE: The color of your computer and certain components may appear differently than shown in this document.

To avoid damaging your computer, perform the following steps before you begin working inside the computer.

  1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
  2. Turn off your computer (see Turning Off Your Computer).
  3. If the computer is connected to a docking device (docked) such as the optional Media Base or Battery Slice, undock it.

⚠️ CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.

  1. Disconnect all network cables from the computer.
  2. Disconnect your computer and all attached devices from their electrical outlets.
  3. Close the display and turn the computer upside-down on a flat work surface.

⚠️ CAUTION: To avoid damaging the system board, you must remove the main battery before you service the computer.

  1. Remove the main battery (see Removing the Battery).
  2. Turn the computer top-side up.
  3. Open the display.
  4. Press the power button to ground the system board.

⚠️ CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the display.

⚠️ CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

  1. Remove any installed ExpressCards or Smart Cards from the appropriate slots.
  2. Remove the hard drive (see Removing the Hard Drive).

Recommended Tools

The procedures in this document may require the following tools:

Turning Off Your Computer

⚠️ CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.

  1. Shut down the operating system:
    • In Windows Vista®: Click Start ⊞, then click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down.
    • In Windows® XP: Click Start → Turn Off Computer→ Turn Off.
    The computer turns off after the operating system shutdown process is complete.
  2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 seconds to turn them off.

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.

⚠️ CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.

  1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard.
  2. Connect any telephone or network cables to your computer.

⚠️ CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.

  1. Replace the battery.
  2. Connect your computer and all attached devices to their electrical outlets.
  3. Turn on your computer.

PDF preview unavailable. Download the PDF instead.

all-products/esuprt laptop/esuprt latitude laptop/latitude-e5500 service manual2 en-us Expert HTML to PDF Converter 7.0; modified using iTextSharp 5.1.3 (c) 1T3XT BVBA

Related Documents

Preview Dell Latitude E5400 Discrete Service Manual
This service manual for the Dell Latitude E5400 laptop provides comprehensive guidance on system setup, diagnostics, component replacement, and technical specifications. It includes essential safety information for servicing the device.
Preview Dell Pro 16 Plus PB16250 Owner's Manual - Setup, Specs, Service Guide
Your essential guide to the Dell Pro 16 Plus PB16250 laptop. Discover setup instructions, detailed specifications, and step-by-step procedures for component removal and installation. Learn about BIOS settings, troubleshooting, and safety for your Dell laptop.
Preview Dell Latitude 5540 Owner's Manual: Setup, Specs & Troubleshooting
Comprehensive guide for the Dell Latitude 5540 laptop, covering setup, detailed specifications, component replacement, BIOS, and troubleshooting. Official Dell documentation.
Preview Dell Latitude 3420 and 3520: Smarter, Faster Business Laptops
Explore the Dell Latitude 3420 and 3520, business laptops featuring sleek design, advanced AI-powered features with Dell Optimizer, enterprise-level productivity tools, and comprehensive technical specifications.
Preview Dell Latitude 7420 Service Manual - Repair and Maintenance Guide
Comprehensive service manual for the Dell Latitude 7420 laptop, offering detailed instructions on component replacement, system setup, BIOS configuration, and troubleshooting for optimal maintenance.
Preview Dell OptiPlex 3060 Tower Setup and Specifications Guide
A comprehensive guide for setting up and understanding the technical specifications of the Dell OptiPlex 3060 Tower desktop computer, covering hardware, BIOS, software, and support resources.
Preview Dell Latitude D620: Portátil Empresarial con Tecnología y Movilidad
Descubra el Dell Latitude D620, un portátil empresarial que combina diseño innovador, rendimiento robusto, seguridad avanzada y conectividad inalámbrica ampliada. Conozca sus especificaciones técnicas y características.
Preview Dell Latitude E5410/E5510: Setup Guide and Specifications
Comprehensive setup guide and technical specifications for Dell Latitude E5410 and E5510 laptops, covering hardware components, installation, and system details.