Motorola Solutions Product and System Technical Training Course Catalogue

WELCOME

Day in, and day out, governments and businesses around the world rely on effortless and reliable communication. Our customers call it their lifeline. To help businesses operate without interruption and to safeguard communities, workplaces, and ultimately, each one of us, Motorola Solutions, Inc. Global Education is determined to help keep the lifeline unbreakable.

Motorola Solutions Global Education helps your two biggest lifeline investments - your personnel and your technology infrastructure - work together efficiently to maximize the value of your communication technologies.

Whether your organization is new to Motorola Solutions' latest innovations or has years of experience, our Education Services team helps expand your personnel's skills and knowledge for the full application of your technology investment.

Starting with professionally developed, real-world application and content, training is designed with the learner in mind. Experienced instructors average 20+ years in the communications industry and specialize in Motorola Solutions technologies and services. Immersive, hands-on experiences, expert lab environments, or online learning ensure training meets learners with the right kind of learning at the right times.

Whether training is delivered virtually, at your location, or in Motorola Solutions facilities, we can help ensure that your personnel know how to amplify your investment, maximize operational efficiency, and ensure an unbreakable lifeline.

Motorola Solutions looks forward to working with you.

EDUCATION SERVICES

Global Education teams up with you in the successful implementation, maintenance, and use of your communication system. We blend our passion for learning and innovation to deliver comprehensive training strategies, targeted to ensure technicians, administrators, supervisors, and operators find in Motorola Solutions a trusted and effective learning partner.

Our range of services is designed to ensure you find the right learning support your organization's unique characteristics demand. From standard training paths to the most personalized service: a Training Need Analysis service followed by a tailored training plan, specifically designed to meet the results you want to achieve.

Our learning technology allows us to provide remote instructor-led training, so your personnel can attend our sessions from anywhere in the region.

Browse this catalogue to learn more about each of these services and their benefits, and also discover a selection of our extensive training portfolio. If you have any questions, contact your Motorola Solutions representative.

For general information contact the Europe, Middle East and Africa Education Services Help Desk at: training.emea@motorolasolutions.com

QUALITY ASSURANCE: THE TPMA FRAMEWORK

Motorola Solutions Global Education commits to excellence in instructor-led training. For over 45 years, instructors have been laser-focused on your two lifeline investments - your personnel and your technology infrastructure. Our mission is to work together efficiently to maximize the value of your communication technologies.

Motorola Solutions is aware of the impact training experiences have on your team and your organization. When it comes to supporting the success of your employees and your technology infrastructure, we seek to continually deliver exceptional training.

For over 10 years, Motorola Solutions has built and implemented the Training Performance Monitoring & Assessment (TPMA) framework. Our internal instructors are held to the highest level of training standards outlined within the Learning & Performance Institute (LPI). The TPMA certificate is widely-recognized and accepted as the premiere institute for learning, assessing, and benchmarking trainer progress.

Anywhere in the world, those who hold a TPMA certificate demonstrate that they have reached or exceeded the highest standards demanded within the industry.

WHY DO TPMA CERTIFICATIONS MATTER?

Adopting TPMA standards is essential to meet industry trends and leading industry best practices to meet user needs, enhance instructor development, and ultimately leads to a happy customer experience. LPI ensures the quality of the instructors' training delivery is maintained and meets the highest quality standards, provides expert feedback on their performance, and promotes the development of their facilitator skills.

Visit learningcenter.motorolasolutions.com to register for our training courses.

ACHIEVING OPTIMAL PERFORMANCE MATTERS TO MOTOROLA SOLUTIONS

• Motorola Solutions focuses on the needs of the learner, not the trainer.
• The personalized approach and structured consistency of standardized requirements help win business.

Customer Testimonials:

• "The instructor did an outstanding job. Truly a professional and extremely knowledgeable. Never rushed and always listened. Provided feedback to all questions and allowed students to participate at their own level of expertise and speed."
• "The Instructor was extremely helpful during the training. He has an excellent way of teaching and was very attentive to the students when asked questions. I liked that he went over each and every field of CPS. Excellent Instructor! I would recommend to anyone!"
• "Exceptional course, no words to explain the instructor's commitment and professionalism. Vast experience, humbleness, patience and amazing teaching skills. A different and positive class."
• "Excellent coach. Direct, precise, detailed. Explains everything in the right way. Honestly, the best coach I have ever had. They do not skip anything, explain everything in detail. My knowledge after this training is much better. During the entire training, he was fully committed to us."
• "The instructor showed outstanding skills to combine theory, practice, actual cases and hands-on training. Great training."
• "One of the best instructors I had. Speaks clearly, responsive to the students; actions and very good at making the students stay alert and attentive."
• "The best teacher I have ever had in any previous training courses. Very challenging and interactive teaching helping me to understand the system from the bottom to top with a lot of additional slides from the teacher with extremely good and clear explanations in the system networking for deeper understanding."
• "Amazing training, very glad to join it. Amazing trainer, very vibrant, very knowledgeable trainer. Looking forward to more training with him. Good trainer from a good company."

OPERATOR TRAINING

The successful implementation of your communications system depends on its confident users. Users of your mobile and portable radios require training on their units to understand its basic operation, features, and functions. Dispatchers of your consoles require training to understand basic operation, features, and functions; management personnel require training on the Motorola Solutions applications.

TRAIN THE TRAINER

With this option, Motorola Solutions trains your qualified instructors so that they, in turn, can train each individual user in your organization. These classes are usually delivered on site using your equipment and Motorola Solutions' end-user training materials, which can be tailored if needed.

Audience: This course is geared for customers who have an experienced, dedicated training staff in their organization.

Course Overview: This course provides your training personnel knowledge and practice that will enable them to successfully train their students. It concentrates on specific product features and how they relate to the training process; students will become proficient in discussing common tasks associated with the operation of their radios and consoles, as identified in the training needs analysis. Note: This course is presented as customer-specific and will cover pertinent information on customer equipment.

Requisite Knowledge: Previous training experience and radio system knowledge is a must.

OPERATOR TRAINING

With this option, the users within your organization are trained by a Motorola Solutions instructor. These classes are typically done on site using your equipment and Motorola Solutions' end-user training materials, which can be tailored if needed.

CONSOLES TRAINING

These courses provide operators and supervisors with an introduction to the basic operation, administration, and feature functionality of the console systems. Through facilitation and hands-on practice, users learn to perform tasks that are associated with their organization's particular system.

• Overview of console configuration
• Console dispatcher and supervisor operation
• Alias Management
• Messaging

SUBSCRIBER TRAINING

These courses provide radio users with an introduction to their radios and a review of their radio's basic functionality. Through facilitation and hands-on practice, users learn to perform common tasks associated with their radio configuration.

• Overview of radio configuration
• General radio operations

To request field training, please contact your Account Manager. Note: End-user training materials are not sold as standalone products; they are part of Motorola Solutions' Train-the-Trainer or Operator training programs.

COURSES FOR CONSOLE PRODUCTS

• MCC 7000 Series Dispatch Console Administrator Training
• MCC 7000 Series Dispatch Console Operator Training
• MKM 7000 Console Alias Manager
• MCD 5000 Operator
• DCX9000 Workshop

COURSES FOR MOBILES & PORTABLES

• DIMETRATM Series
• APXTM Series
• MOTOTRBOTM Series
• Customer Programming Software

TAILORED TRAINING: ANALYSIS AND CONSULTATION SERVICES

The variety of services Motorola Solutions offers reflects its desire to ensure all customers find the right training option for them. For those who demand fully personalized training support and acknowledge the value of consulting with experts, Motorola Solutions looks forward to partnering with you in the design, implementation, and evaluation of your product and solutions technical training strategy.

Motorola Solutions' training consultants and technology experts will complete a thorough analysis of your infrastructure and the results your organization pursues, the challenges your team faces, the performance they aim to achieve, and the new capabilities they need to acquire.

The outcome of that analysis will be a tailored learning proposal, designed just for you and your particular circumstances and preferences. It will also be the route map for Motorola Solutions' instructors and the point of reference for evaluations of learning, results, or expectations.

TRAINING OPTIONS

In this catalogue, you will find a selection of the more than 500 training resources that form Motorola Solutions' training portfolio, and a variety of learning methodologies. Choosing the most suitable training delivery method depends on multiple factors, such as organizational goals, learning objectives, or circumstances beyond Motorola Solutions' control limiting choices. Regardless of those circumstances, Motorola Solutions' purpose is to ensure you always find in its training offer a valid alternative to keep your personnel abreast.

LIVE TRAINING

It consists of scheduled sessions delivered either remotely or in a conventional classroom, but always led by a technical instructor. In Motorola Solutions remote live training, the benefits of instructor-led sessions are moved to a virtual environment; thanks to the distance learning technologies used and Motorola Solutions' remote labs, learners and instructors interact and collaborate in real time. Live discussions, demonstrations, and online activities happen in these remote sessions.

The same instructors also deliver training in traditional training facilities, and during those face-to-face sessions, they specially focus on hands-on training, allowing learners to immerse themselves in the subject and practice in a safe environment.

Whether you are interested in one of these methods or a combination of them, either if Motorola Solutions' off-the-shelf courses meet your needs or you need them customized to suit your requirements, contact Motorola Solutions now to start working together on your training strategy.

Open registration schedule: Click here to find the upcoming training sessions, open to all Motorola Solutions customers. Learn more about each class and book a seat using the link to the Training Center sign-up page provided.

SELF-PACED TRAINING

It allows your team to gain foundational knowledge on a variety of topics using their computer and at their own schedule. There are two main types of self-paced training:

• Online courses: a single piece of training, with defined objectives and estimated duration.
• Microlearning: a collection of brief components grouped into related topics.

Motorola Solutions also has a wide offer of training you can take at your own pace. Click here to see the list of training resources that will allow you to gain foundational knowledge on a variety of topics and get ready for your instructor-led training session.

LEARNING CENTER

The Motorola Solutions Learning Center offers a fast, engaging, and intuitive experience designed to help you maximize your expertise with Motorola Solutions' solutions.

GETTING STARTED

Access the Learning Center at https://learningcenter.motorolasolutions.com/ to create an account or retrieve your username/password (users from the previous Learning Management System have been migrated to the Learning Center).

Once logged in, use the Search bar for quick lookups by keywords, or apply advanced search filters to narrow your options. For a more guided approach, click Browse content and explore by category, drilling down into subcategories to refine your results.

When you find a course you like, click Launch for direct access; if a cost is associated, accept it to proceed. For live sessions, click See classes to enroll to find available dates and times based on your region, and expand details to view location, instructors, or deadlines. Buy your selection and proceed to checkout. After completing your purchase, your new training will appear in your plan.

KEY FEATURES

• Modern, intuitive user interface: enjoy a clean and accessible experience.
• Streamlined navigation: Access training with fewer clicks.
• Enhanced search capabilities: Benefit from greater predictability and ease of use.
• One-click course launching: Get started quickly with your learning.
• Curated Playlists: Discover informal, role-based, or skill-focused learning paths.
• Multi-language availability: Support for Motorola Solutions' global users ensures an inclusive learning experience.

HOW TO ACCESS THE LEARNING CENTER

If you are a Motorola Solutions Customer who already has a Motorola Solutions Login ID, you can go to the "Enrol in a course" section for further instructions.

YOUR PERSONAL DATA DASHBOARD

Access your personal space by clicking Me on the top navigation bar. Here you'll find:

• Plan: View your enrollments and completions.
• Profile: Update your personal data.
• Completed learning: See a list of all content you've finished.
• Learning requests: Track your requested training and their statuses.
• Order history: Keep tabs on your purchases.
• Followed playlists: Quickly access your saved playlists.
• Analytics: Run reports on your learning activity.

HOW TO ENROL IN A COURSE

ADDITIONAL FEATURES

The system includes a dedicated Calendar feature, accessible via the Calendar button at the top of the ME page or through the profile menu on the top right corner. This allows you to easily view scheduled learning events, with options to view your personal events or the catalog calendar. Learning events are displayed on the calendar grid, and clicking on an event will show a pop-up with more details. The Message Center serves as your central hub for communications within the system. Receive important messages, notifications, requests, and alerts related to your learning and system activity here.

Motorola Solutions Learning Center: Learn, grow, and thrive.

HELPFUL INFORMATION

HOW TO MAKE PAYMENTS WHEN ENROLLING IN A COURSE

For your convenience, Motorola Solutions accepts the following methods of payment:

• Credit Card
• Purchase Order

If prepayment is required to secure your registration, it must be received by Motorola Solutions 30 days prior to your attendance.

Contact the help desk above for assistance with payments and P.O. specifications. All pricing listed is in US dollars.

FOR QUESTIONS AND ASSISTANCE

Call the Education Help Desk Monday – Friday, 8h – 18h Central European Time or email us at: training.emea@motorolasolutions.com

Note: Invoices are available only when using Purchase Orders.

CONTACT MOTOROLA SOLUTIONS EUROPE, MIDDLE EAST AND AFRICA

• Austria (German): 0800 281 195
• Denmark (English): 80 253 546
• France (French): 0800 914 532 (+33 176 775 609)
• Germany (German): 0800 724 6872 (+49 692 222 1568)
• Italy (Italian): 800 791 276
• Israel (Hebrew): 180 931 5818
• Netherlands (English): 0800 024 9893
• Norway (English): 800 148 02
• Poland (Polish): 00800 121 5772
• South Africa (English): 0800 994 886
• Spain (Spanish): 900 941 684
• Sweden (English): 020-79-4489
• Ukraine (Ukrainian): 8000 3570 4387
• United Arab Emirates (English): 8000 3570 4387
• United Kingdom (English): 0800 731 3496 (+44 207 019 0461)
• Saudi Arabia (English): 800 811 0523

POLICIES AND REQUIREMENTS

CANCELLATION AND RESCHEDULING BY THE STUDENT

Registrants may cancel or reschedule a class no less than 30 days prior to the class start date. Cancellations received after the stated deadline will not be eligible for a refund.

CANCELLATION AND RESCHEDULING BY MOTOROLA SOLUTIONS

Motorola Solutions Training Services reserves the right to cancel any course due to low enrollment or other circumstances which would make the event non-viable up to 10 business days prior to the start of class. If Motorola Solutions cancels a class, the registrants will be offered a full refund. Registrants will be notified at the time of change or cancellation with regards to the cancellation and refund process.

PROFESSIONALISM

Students are expected to maintain professional conduct and dress at all times. Class dress is casual, but smart.

LAPTOP REQUIREMENTS

All Motorola Solutions classes require students to bring their laptops to the classroom so that they may utilize an electronic copy of the class material. Please review your enrollment confirmation email for specific requirements for your class.

TRAINING CONTENT AND STRATEGY DISCLAIMER

All of Motorola Solutions' training classes are designed to support the Motorola Solutions Service strategy for each product. This strategy may include a combination of (but not limited to) processes, procedures, recommendations, and instructor experiential advice which may involve repair, replacement, and or recovery of hardware, software, or firmware of Motorola Solutions products.

The repair, replacement, or recovery of these products may vary from product to product. Motorola Solutions reserves the right to change the structure and content of all courses at any time.

MOTOROLA SOLUTIONS TECHNICAL TRAINING COURSES

The following pages contain a selection of the courses that form Motorola Solutions' extensive portfolio, and also roadmaps to let you know the starting point and milestones of your development.

COURSE INDEX

Use this matrix to quickly identify the targeted role and system life cycle phase of each course.

FOUNDATIONAL COURSES

BASIC RF (RDS0002)

Course Overview: This course emphasizes the concepts behind RF Systems theory and operation. Topics include basic radio transmitters and receivers, RF propagation, modulation, antenna systems, transmission lines, and data-communications.

Target Audience: Technical staff who need to understand communication systems concepts.

Course Objectives: After completing this course, the student will be able to:

• Describe electrical principles, including direct and alternating current.
• Describe the basic structure of radio transmitters and receivers.
• Describe the operation of the antenna system.
• Identify different types of transmission media.
• Describe RF propagation and understand system gains in a link budget.

Requisite Knowledge: None

Prerequisites: None

BASIC NETWORKING (RDS0003)

Course Overview: This course provides a detailed overview of the fundamentals of computer networking. Topics include the TCP/IP five-layer model, interconnecting devices, transmission media, user-facing applications, and network security.

Target Audience: Engineers who need to understand the essentials of system networking.

Course Objectives: After completing this course, the student will be able to:

• Identify the elements and interconnectivity of a basic network.
• Compare the OSI and TCP/IP reference models.
• Identify standards organizations.
• Define the physical and logical topologies in system networking.
• Define the various transmission media.
• Define commonly used network protocols.
• Describe the levels of network security and types of network protection.

Requisite Knowledge: None

Prerequisites: None

BASIC RADIO (RDS0004)

Course Overview: The purpose of this course is to provide the student with the basic, foundational land mobile two-way radio knowledge required when working with Motorola Solutions. This course is ideal for all people who sell or service land mobile two-way radios.

Target Audience: Individuals who need a foundational overview of two-way radios.

Course Objectives: After completing this course, the student will be able to:

• Define what a two-way radio is.
• Describe two-way radio components.
• Describe communication types.
• List and describe ways of expanding coverage.
• Describe analogue and digital solutions.
• Describe how transmit and receive processes work in conventional and trunked two-way radio.
• Define system scalability.
• Identify the considerations for implementing a two-way radio.
• List the characteristics of single-site, single-zone, and multi-zone systems.
• Explain the concept of two-way radio security.
• Describe the open standards for the following technologies: APCO P25, TETRA, and DMR.

Requisite Knowledge: Completion of the following course(s) or equivalent experience: RDS0002 - Basic RF

Prerequisites: None

ADVANCED RF: INTRODUCTION (RDS2012)

Course Overview: This course provides an introduction to advanced concepts of radio frequency. Topics include circuit elements, modulation, frequency spectrum, the decibel scale, and filters. This is part one of a three-part training course on RF for Radio Professionals. After completing this course, please proceed to the RDS2013 Advanced RF: Performance training course.

Target Audience: Technical staff who need to understand Communication Systems Concepts including basic radio, RF propagation, modulation, antenna systems, transmission lines, and data-communications.

Course Objectives: By the end of the course, the student will be able to:

• Describe the basic circuit elements and phenomena.
• Define and compare different types of digital modulation.
• List common frequency spectrum bands and describe their common uses.
• Describe the filtering process and types of RF filters.
• Describe the process of building a link budget.

Requisite Knowledge: Completion of the following course or equivalent experience: RDS0002 - Basic RF

Prerequisites: None

ADVANCED RF: PERFORMANCE (RDS2013)

Course Overview: This course provides an overview of RF performance elements. Topics include transmission lines, antennas, hardware filters, performance parameters, and testing equipment. This is part two of a three-part training course on RF for Radio Professionals. After completing this course, please proceed to the RDS2014 Advanced RF: Troubleshooting training course.

Target Audience: Technical staff who need to understand Communication Systems Concepts including basic radio, RF propagation, modulation, antenna systems, transmission lines, and data-communications.

Course Objectives: Upon completing this course, the student will be able to:

• Describe the transmission line theory.
• Provide the guidelines for cable selection, routing, and installation.
• Provide an overview of different antenna types and their uses.
• List advanced RF hardware filters and provide their functions.
• Discuss RF performance issues.
• List and describe transmitter performance parameters.
• List and describe receiver performance parameters.
• List and describe common test equipment.

Requisite Knowledge: Completion of the following course or equivalent experience: RDS0002 - Basic RF, RDS2012 - Advanced RF: Introduction

Prerequisites: None

ADVANCED RF: TROUBLESHOOTING (RDS2014)

Course Overview: This course provides an overview of troubleshooting an RF system. During this course, you will learn how to locate and address issues in transmitting and receiving in an RF system. This is part three of a three-part training course on RF for Radio Professionals.

Target Audience: Technical staff who need to understand Communication Systems Concepts including basic radio, RF propagation, modulation, antenna systems, transmission lines, and data-communications.

Course Objectives: After completing this course, the student will be able to:

• Describe a simple transmit and receive system.
• Locate transmit and receive problems in an RF system.
• Describe the RF troubleshooting process.
• List the equipment used during a troubleshooting process.

Requisite Knowledge: Completion of the following courses or equivalent experience: RDS0002 - Basic RF, RDS2012 - Advanced RF: Introduction, RDS2013 - Advanced RF: Performance

Prerequisites: None

RF FUNDAMENTALS (TGTC08)

Course Overview: This course delivers a basic understanding of RF.

Target Audience: Technical staff that requires to acquire the fundamentals of RF.

Course Objectives: By the end of the course, the student will be able to:

• Describe electrical principles including Direct and Alternating current.
• Describe the basic structure of radio transmitters and receivers.
• Describe transmission lines.
• Describe the construction and operation of antennas.
• Describe RF propagation.
• Describe digital communication techniques.

Requisite Knowledge: None

Prerequisites: None

COMMUNICATION SYSTEMS CONCEPTS (NST021)

Course Overview: This course emphasizes the concepts behind RF Systems theory and operation. Major topics covered include: RF System Operation and a basic walkthrough of building a communication system, Trunking Operation, Types of modulation used in RF System operation, Radio frequency path, Decibels and their uses on the job, RF Propagation/RF Interference, Basic Troubleshooting practices.

Target Audience: Individuals who are interested in the operational concepts of driving modern communication systems.

Course Objectives: Upon completing this course, the student will be able to:

• Define terms commonly used in two-way communication systems.
• Effectively use two-way radio communication systems knowledge to troubleshoot typical two-way communication radio systems.
• Develop requirements for a two-way radio system by establishing programming and protocol requirements as requested.
• Improve skills in the interpretation of typical two-way radio checks of the receiver, transmitter, and the antenna system to troubleshoot a two-way radio communication system.
• Use decibels to interpret the radio frequency path and antenna system to describe expected radio communication system performance and troubleshooting.

Requisite Knowledge: Knowledge of basic electronics, Experience using standard communication test equipment.

Prerequisites: None

NETWORKING ESSENTIALS IN MOTOROLA SOLUTIONS COMMUNICATIONS EQUIPMENT (NST762)

Course Overview: The Networking Essentials in Motorola Solutions Communications Equipment course provides the technician with the essential elements of networking required for the installation and maintenance of most Motorola Solutions communications systems. The course includes ample hands-on and basic troubleshooting on network elements.

Target Audience: System Technicians.

Course Objectives: After completing this course, the student will be able to:

• Recall basic network terminology.
• Compare basic configuration types, both logical and physical.
• Describe the basic OSI (Open System Interconnect) model compared with the TCP/IP model.
• Construct a basic LAN with a Windows Server Domain Controller and workstations.
• Examine the interaction between the routers through their configurations.
• Use common network commands to simulate traffic and validate connectivity and routing.

Requisite Knowledge: An understanding of basic Motorola Communications Systems, Basic familiarization with computer operating systems, Completion of Basic Networking course (RDS0003) or equivalent experience.

Prerequisites: None

INTRODUCTION TO R56 (NST9252)

Course Overview: The purpose of this course is to present a high-level overview of the RF site design and construction process, in line with the guidelines listed in Motorola Solutions Standards and Guidelines for Communication Sites (R56) manual.

Target Audience: Technicians who need an introduction to the R56 processes.

Course Objectives: After completing this course, the student will be able to:

• Describe the site design and development tasks needed to meet R56 requirements.
• Describe the building and shelter design and installation tasks needed to meet R56 requirements.
• Identify the proper external and internal grounding tasks needed to meet R56 requirements.
• Identify transient voltage surge suppression needs that meet R56 requirements.
• Minimize the impact of RF Site Interference, in line with R56 requirements.
• Identify the equipment installation tasks needed to meet R56 requirements.

Requisite Knowledge: None

Prerequisites: None

SITE INSTALLATION PRACTICES WORKSHOP R56 (NST925)

Course Overview: The Site Installation Practices Workshop (R56) course is designed to present the standards and guidelines for installing a Motorola Solutions communication system. Participants will understand how a properly installed system can help to ensure a safe and efficient communications system, reducing system downtime.

Target Audience: Technicians who need an introduction to the R56 processes.

Course Objectives: After completing this course, the student will be able to:

• List the purposes of grounding and evaluate their importance in terms of personal safety and effective system installation and protection.
• Apply principles of basic electronics to the installation standards found in the R56 manual.
• Determine how an effectively installed ground system provides protection for a communication system from a lightning strike or electrical anomalies.
• List the minimum requirements and specifications for the external and internal ground system.
• List the minimum requirements and specifications for installation equipment, cables, and documentation for a reliable communication system installation.
• Investigate sources for possible solutions to various installation scenarios.

Requisite Knowledge: Graduate of a basic electronics course.

Prerequisites: None

SERVER AND VIRTUALIZATION FOUNDATION (SRV1010)

Course Overview: This course will prepare students to install a server and understand the basics of supported virtualization application. The course covers BIOS configuration, installing supported virtualization applications, installing a client and server OS, and verifying operations. The course includes hands-on lab exercises.

Target Audience: Technical Support Staff who need to understand virtual servers or install servers that utilize Virtual Machines (VM).

Course Objectives: After completing this course, the student will be able to:

• Configure BIOS parameters for server hardware.
• Demonstrate basic knowledge of supported virtualization application, including capacity.
• Install supported virtualization application on a server platform.
• Configure supported virtualization application parameters of supported server hardware.
• Install a Client OS and Server OS in a virtual environment.
• Verify Server/Client operations in a virtual environment.

Requisite Knowledge: CompTIA Server+ Certification or equivalent.

Prerequisites: None

BRIDGING THE KNOWLEDGE GAP FOR ASTRO 25 TECHNICIAN (ACT100E)

Course Overview: This seven-module course is designed to bring Technicians from different technical backgrounds and experience levels to a common starting point for the ASTRO 25 curriculum. This course provides seven modules from the basic concepts of radio communication systems and computer networking features, through the evolution that led to the ASTRO 25 trunking system's architecture.

Target Audience: This course is intended for System Technicians, and other ASTRO 25 system users who are new to trunked radio systems. Also those with experience in non-IP-based radio systems like SmartNet and SmartZone.

Course Objectives: After completing this course, the student will be able to:

• Explain the different radio system concepts as applied to conventional and trunked systems.
• Compare analogue radio communication signalling to ASTRO 25 radio communications signalling.
• Identify different communication concepts using representative block diagrams of the respective systems.
• Compare radio system communication concepts using representative block diagrams of the respective systems.
• Compare how voice and data information flow through different radio communication system types and how the signalling information controls that flow of information.
• Describe the features of each radio communication system in terms of advantages and disadvantages.

Requisite Knowledge: None

Prerequisites: None

BRIDGING THE KNOWLEDGE GAP FOR ASTRO 25 SYSTEM ADMINISTRATOR (ACT101E)

Course Overview: This course is designed to bring Administrators from different technical backgrounds and experience levels to a common starting point for the ASTRO 25 curriculum. This course provides five modules from the basic concepts of radio communication systems and computer networking features, through the evolution that led to the ASTRO 25 trunking system's architecture.

Target Audience: This is targeted for System Administrators and other ASTRO 25 system users who are new to trunked radio systems. Also those with experience in non-IP-based radio systems like SmartNet and SmartZone.

Course Objectives: After completing this course, the student will be able to:

• Identify different communication concepts using representative block diagrams of the respective systems.
• Compare radio system communication concepts using representative block diagrams of the respective systems.
• Compare how voice and data information flows through different radio communication system types, and how the signalling information controls that flow of information.
• Describe the features of each radio communication system in terms of advantages and disadvantages.
• Explain the Trunked Radio System Concepts.

Requisite Knowledge: None

Prerequisites: None

ASTRO 25 SYSTEMS APPLIED NETWORKING (AST4104)

Course Overview: The ASTRO 25 Systems Applied Networking course provides technicians with the necessary networking information required for understanding the network components installed in modern Motorola communications systems. The course includes familiarization with basic networking concepts, and the networking components deployed in the ASTRO 25 System.

Target Audience: Technical System Managers and Technicians.

Course Objectives: At the end of this course, the student will be able to:

• Describe ASTRO 25 topologies.
• Describe ASTRO 25 traffic flows.
• Describe TCP/IP addressing in an ASTRO 25 network.
• Configure switches and verify switch operation.
• Configure routers and verify router operation.
• Compare Motorola GGM 8000 routers and Juniper routers.
• Perform common maintenance tasks for switches and routers.
• Describe IP Multicast addresses and talkgroup operation.
• Describe network management functions and applications.
• Describe Information Assurance in ASTRO 25.
• Describe extended topologies such as the Data Subsystem and ISSI.

Requisite Knowledge: Completion of the following courses or equivalent experience: NST762 - Networking Essentials in Motorola Communications Systems.

Prerequisites: None

DIMETRATM SYSTEMS COURSES

Motorola Solutions DIMETRATM system training is available in previous releases; Motorola Solutions also delivers DIMETRA DELTA training for every new release. Please contact Motorola Solutions for more information.

INTRODUCTION TO TRUNKED RADIO CONCEPTS (DMT0057)

Course Overview: This course provides an overview of basic radio concepts and the main technical characteristics of a TETRA Radio system. The course describes the principles of trunked and conventional radio systems.

Target Audience: All staff who require an overview of basic radio concepts and the main technical characteristics of a TETRA Radio system.

Course Objectives: By the end of the course, the student will be able to:

• Describe the operation of a Basic Conventional Radio system.
• Describe the advantages of a Trunked Radio system over a Conventional Radio system.
• Describe the main technical characteristics of a TETRA Radio system.

Requisite Knowledge: None

Prerequisites: None

DIMETRATM EXPRESS SECURITY FEATURES: INSTALLATION, CONFIGURATION AND MAINTENANCE (DMT1114)

Course Overview: Students will learn how to perform authentication, provisioning, and air interface encryption procedures within a DIMETRATM Express System. You will learn how to install, configure, and maintain the DIMETRA Express security features.

Target Audience: System Operators and Managers responsible for the provisioning and management of key authentication in a DIMETRA Express System.

Course Objectives: By the end of the course, the student will be able to:

• Describe how Air Interface Encryption and Authentication work within the DIMETRA Express System.
• Describe the hardware components used in the Encryption and Authentication Process.
• Describe distribution, storage, key updates, and key management of Air Interface Encryption and Authentication keys.
• Perform Encryption Key management procedures.

Requisite Knowledge: Knowledge of the DIMETRA Express configuration and administration graphical user interface.

Prerequisites: DMT0057 - Introduction to Trunked Radio Concepts.

DIMETRA X CORE D9.4 SYSTEM OVERVIEW (DMT9400)

Course Overview: This course provides an overview of the features and functions of a DIMETRATM X Core D9.4 system. The course includes descriptions of the various call types and system hardware functionality. The applications overview describes the purpose of the software used to manage and administer the system.

Target Audience: Individuals who need an overview of the DIMETRA X Core system functionality and features.

Course Objectives: At the end of this course, the student will be able to:

• Describe DIMETRA X Core features and their benefits.
• Describe DIMETRA X Core single-zone system components and their functionality.
• Describe the purpose and function of the DIMETRA X Core Network Management applications.
• Describe DIMETRA X Core multi-zone system components and their functionality.
• Describe how different types of calls are processed through a DIMETRA X Core system.
• Describe Inter-System Interface architecture and functionality.

Requisite Knowledge: None

Prerequisites: None

DIMETRA X CORE D9.4 CONFIGURATION & ADMINISTRATION WORKSHOP (DMT9401)

Course Overview: During this workshop, delegates will use configuration and administration applications to manage a DIMETRATM X Core system as they would on a daily basis. The delegates will perform configuration setup procedures for the more popular features and functions as well as common administration tasks, based on real business scenarios.

Target Audience: System managers responsible for the configuration and administration of a DIMETRA X Core system.

Course Objectives: By the end of the course, the student will be able to:

• Describe the purpose of configuration management and server administration within your DIMETRA X Core system.
• Describe fleetmapping and home zone map functions.
• Perform configuration procedures using User Configuration Manager (UCM).
• Perform configuration procedures using Zone Configuration Manager (ZCM).
• Perform configuration procedures using Radio Control Manager (RCM).
• Perform server database administration tasks.

Requisite Knowledge: Completion of the following course or equivalent experience: DMT9400 - DIMETRATM X Core D9.4 System Overview.

Prerequisites: None

DIMETRA X CORE D9.4 FAULT MANAGEMENT WORKSHOP (DMT9402)

Course Overview: The workshop will allow delegates to use applications to identify faults on system components using a live DIMETRA X Core system and within the context of business scenarios.

Target Audience: System operations staff and field engineers who perform fault management tasks on a DIMETRA X Core system.

Course Objectives: By the end of the course, the student will be able to:

• Define the role of Fault Management within Network Management.
• Define the role of each of the applications used within Fault Management.
• Use the following applications to facilitate Fault Management: Unified Event Manager (UEM), Transport Network Device Manager (TNDM), Zone Configuration Manager (ZCM), System Health Application Suite (SHAS).
• Perform backup and restore tasks using the Enhanced Software Update (ESU).

Requisite Knowledge: Completion of the following course(s) or equivalent experience: DMT9400 - DIMETRA X Core D9.4 System Overview.

Prerequisites: None

DIMETRA X CORE D9.4 PERFORMANCE MANAGEMENT WORKSHOP (DMT9403)

Course Overview: During this workshop, delegates will use applications on a live DIMETRATM X Core system based on real business scenarios. Delegates will learn how to interpret system and user performance based on call traffic and device statistics.

Target Audience: System operators and managers who monitor and collect system statistics on a DIMETRA X Core system.

Course Objectives: By the end of the course, the student will be able to:

• Describe the factors that affect system performance.
• Describe the Performance Management Analysis process.
• List the Performance Management applications used in a DIMETRA X Core system.
• Describe the purpose of system reports, system usage applications, and device statistics in Performance Management activities.
• Access and navigate DIMETRA Performance Management applications to monitor system activity and generate system reports.

Requisite Knowledge: Completion of the following course(s) or equivalent experience: DMT9400 - DIMETRA X Core D9.4 System Overview.

Prerequisites: None

DIMETRA X CORE D9.4 TROUBLESHOOTING & MAINTENANCE (DMT9404)

Course Overview: During this workshop, delegates will troubleshoot and maintain a live DIMETRATM X Core system using business scenarios, troubleshooting procedures, and diagnostic applications. Delegates will also perform complex FRU/FRE procedures to resolve hardware faults.

Target Audience: System and Field Engineers who troubleshoot and maintain a DIMETRA X Core system.

Course Objectives: By the end of the course, the student will be able to:

• Describe the troubleshooting process and fault management approach to maintain the DIMETRA X Core system.
• Describe the architecture and hardware components of the following subsystems: Common Server Platform, Call Processing Subsystem, Network Management Subsystem, Telephone Interconnect Subsystem, Data Subsystem, Network Transport Subsystem.
• Perform maintenance and troubleshooting procedures on the DIMETRA X Core system.
• Perform backup and restoration procedures on the related application server.
• Replace and reconfigure faulty Field Replaceable Units (FRUs) and Field Replaceable Equipment/Entities (FREs) within a DIMETRA X Core system.

Requisite Knowledge: Completion of the following course(s) or equivalent experience: DMT9400 - DIMETRA X Core D9.4 System Overview.

Prerequisites: DMT9401 - DIMETRA X Core D9.4 Configuration and Administration, DMT9402 - DIMETRA X Core D9.4 Fault Management.

DIMETRA X CORE D9.4 AIR INTERFACE ENCRYPTION, AUTHENTICATION & PROVISIONING (DMT9405)

Course Overview: During this workshop, students will perform key management tasks on a live DIMETRATM X Core D9.4 system. Students will perform authentication and provisioning procedures for the daily administration of user authentication and provisioning based on real business scenarios.

Target Audience: System operators and managers responsible for the provisioning and management of key authentication in a DIMETRA X Core system.

Course Objectives: By the end of this course, the student will be able to:

• Describe how Air Interface Encryption and Authentication work within the DIMETRA X Core system.
• Describe the TETRA security classes and DIMETRA X Core encryption keys.
• Describe Authentication and Encryption keys distribution, storage, updates, and management.
• Describe operational principles of the Group Cipher Key (GCK) feature.
• Perform Encryption Key management procedures using the Enhanced Authentication Centre (EAuC) system components.
• Perform key provisioning of the TETRA radios for Authentication and Encryption operations.
• Perform EAuC administration and management tasks.

Requisite Knowledge: Completion of the following course(s) or equivalent experience: DMT9400 - DIMETRA X Core D9.4 System Overview.

Prerequisites: None

DIMETRA X CORE D9.4 NETWORK SECURITY (DMT9406)

Course Overview: The workshop is designed to give an overview of the elements of the DIMETRATM X Core network security solution. The generic threat to network security will be discussed. During this workshop, delegates will perform basic procedures using network security software elements.

Target Audience: System Operators, Managers, and Field Technicians responsible for the management and maintenance of Network Security in a DIMETRA X Core system.

Course Objectives: By the end of the course, the student will be able to:

• Describe the network security frameworks discussed in this course.
• Describe the DIMETRA X Core Network Security subsystem and its components and functions.
• Describe the network security threats and vulnerabilities in a DIMETRA system and the methods to combat them.
• Describe the antivirus subsystem within a DIMETRA system.
• Perform antivirus management tasks using the client software.
• Describe the features and functions of Active Directory.
• Describe the implementation of Active Directory in a DIMETRA system.
• Perform Active Directory operations in a DIMETRA system.
• List the firewalls used in a DIMETRA system.
• Perform firewall configurations for a DIMETRA system.

Requisite Knowledge: Completion of the following course(s) or equivalent experience: DMT9400 - DIMETRA X Core D9.4 System Overview.

Prerequisites: None

DIMETRA X CORE D9.4 DISPATCH COMMUNICATIONS SERVER (DMT9407)

Course Overview: This workshop provides an overview of the DIMETRATM Dispatch Communications Server (DCS) as well as hands-on activities in terms of configuration, administration, troubleshooting, and maintenance aspects of the DCS server and DCS clients.

Target Audience: Field and system engineers who support the DCS solution.

Course Objectives: After completing this course, the student will be able to:

• Describe DCS functionality, topology, components, and client connectivity.
• Describe DCS solution system limits, throughput, and performance.
• Describe how DCS solution is incorporated in DIMETRA call processing.
• Perform configuration of DCS solution components.
• Administer and maintain the DCS solution.
• Perform diagnostic and troubleshooting activities for the DCS solution.
• Perform software restoration procedures for Consolidated DCS solution components in the event of failure.

Requisite Knowledge: None

Prerequisites: DMT9400 - DIMETRATM X Core D9.4 System Overview, DMT9401 - DIMETRATM X Core D9.4 Configuration and Administration Workshop.

DIMETRA X CORE D9.4 MSO RESTORATION & RECOVERY (DMT9408)

Course Overview: During this workshop, delegates will perform complete hardware, software, and database restorations of the DIMETRATM X Core MSO system. The tasks will be carried out in a lab environment through hands-on activities according to the procedures and guidelines from system documentation.

Target Audience: Individuals who troubleshoot and maintain a DIMETRA X Core system.

Course Objectives: At the end of this course, you should be able to restore a DIMETRA X Core MSO system by means of:

• Performing complete system backup.
• Performing location failure simulation.
• Performing location switchover to maintain full operation environment.
• Reinstalling failed system hardware/software components.
• Restoring system database and reconfiguring the system back to original operating conditions.
• Performing post-restoration check and test.

Requisite Knowledge: None

Prerequisites: DMT9400 - DIMETRA X Core D9.4 System Overview, DMT9401 - DIMETRA X Core D9.4 Configuration and Administration Workshop, DMT9402 - DIMETRA X Core D9.4 Fault Management, DMT9404 - DIMETRA X Core D9.4 Troubleshooting and Maintenance, DMT9405 - DIMETRA X Core D9.4 Air Interface Encryption, Authentication, and Provisioning, DMT9406 - DIMETRA X Core D9.4 Network Security.

DIMETRA X CORE SECURE COMMUNICATIONS WORKSHOP (DMT0084)

Course Overview: During the workshop, delegates will perform key management, administrative, and maintenance tasks on a live DIMETRATM X Core system. Using real business scenarios, this workshop will allow delegates to perform key management, key transference, maintenance, and troubleshooting procedures on the Key Management Facility (KMF) server and client.

Target Audience: System operators, managers, and field technicians responsible for the management and maintenance of secure end-to-end communications in a DIMETRA X Core system.

Course Objectives: By the end of the course, the student will be able to:

• Describe the theory of DIMETRA secure communications operation.
• Carry out KMF administration.
• Utilize the E2E KVL.
• Perform KMF OTAK/OTEK management activities and procedures.
• Administer the KMF server.
• Set up an MCC 7500S secure console.

Requisite Knowledge: Completion of the following course(s) or equivalent experience: DMT9400 - DIMETRATM X Core D9.4 System Overview.

Prerequisites: None

DIMETRATM X CORE ALIAS SERVER WORKSHOP (DMT0085)

Course Overview: During this training, you will learn about the Radio User Assignment/Radio User Identity (RUA/RUI) feature and Alias Server. You will install hardware and software for the Alias Server functions. You will carry out configuration procedures and learn to resolve problems using troubleshooting techniques.

Target Audience: System operations staff and field engineers who perform installation, configuration, troubleshooting, and maintenance of the Alias Server.

Course Objectives: At the end of this course, the student will be able to:

• Describe the features of the Alias Server.
• Describe the RUA/RUI application.
• Describe the Service Redundancy Solution in the Alias Server.
• List the hardware and software components in the Alias Server solution.
• Perform Alias Server and provisioning client software installation procedures.
• Perform Alias Server application procedures.

Requisite Knowledge: Completion of the following courses or equivalent experience may be required, depending on the system: DMT9400 - DIMETRA X Core D9.4 System Overview.

Prerequisites: None

DIMETRATM EXPRESS INSTALLATION, CONFIGURATION AND MAINTENANCE WORKSHOP (DMT0036)

Course Overview: This course will give the opportunity to install and configure a DIMETRATM Express system from start to finish. Learners will be able to carry out all of the necessary configuration activities required when commissioning a DIMETRATM Express radio network.

Target Audience: Individuals who need to set up or manage a DIMETRA Express system.

Course Objectives: After completing this course, the student will be able to:

• Describe DIMETRATM Express main features and functionality.
• Install DIMETRATM Express system.
• Setup a DIMETRATM Express system.
• Setup and configure additional sites to the DIMETRATM Express system.
• Configure a DIMETRATM Express system using DIMETRATM Express Network Manager application and procedures.
• Describe/Perform TETRA radio authentication process/provisioning in the DIMETRATM Express system.
• Perform authentication application administration and management tasks.

Requisite Knowledge: A basic understanding of Radio Frequency (RF) technology and Internet Protocol (IP) fundamentals.

Prerequisites: None

DIMETRA EXPRESS ADVANCED WORKSHOP (DMT0070)

Course Overview: Participants attending this advanced training will learn how to carry out the entire necessary configuration activities required when commissioning a DIMETRATM Express radio network. The course encompasses the theory and practice of Motorola Solutions TETRA radios programming, using Customer Programming Software (CPS), description and configuration of applications used for remote programming, using the Integrated Terminal Manager (iTM), an overview of the MTS base station in a DIMETRA system with practical use of the man-machine interface, and also hands-on training on the removal and replacement of Field Replaceable Units (FRU), as well configuring the Motorola Solutions GGM 8000 (Analog) gateway to enable trunked system users to incorporate analog conventional channels into DIMETRA Express.

Target Audience: Technical staff responsible for setting up or managing DIMETRA Express system.

Course Objectives: At the end of the course, participants will be able to:

• Describe the function of major CPS Plus features and tools.
• Describe the role of the iTM system in managing the mobile terminal fleet and iTM features.
• Carry out radio programming using CPS Plus / iTM.
• Identify the Field Replaceable Units (FRUs) within the MTS.
• Carry out removal and replacement procedures for MTS FRUs.
• Perform Analog Channel Gateway Installation.

Requisite Knowledge: Basic understanding of Radio Frequency (RF) technology and Internet Protocol (IP) fundamentals. Fundamental information technology skills.

Prerequisites: None

CONSOLE COURSES

DIMETRA X CORE D9.4 MCC 7500C WORKSHOP (DMT9409)

Course Overview: This course gives students an in-depth explanation of the MCC7500C Dispatch Console solution. During this workshop, students will perform hands-on activities associated with the MCC 7500C Dispatch Console on a live DIMETRATM X Core system.

Target Audience: Control Room Managers, System Engineers, and Network Administrators responsible for the deployment, maintenance, and operations of the MCC 7500C Dispatch Consoles in a DIMETRA X Core system.

Course Objectives: By the end of the course, the student will be able to:

• Describe the MCC 7500C Dispatch Console subsystem.
• Install the hardware and software components of the MCC 7500C Dispatch Console.
• Configure the MCC 7500C Dispatch Console using UCM and ZCM.
• Perform administrative tasks using the MCC 7500 Elite Admin software.
• Operate the MCC 7500 Elite Dispatch application to manage and communicate with radio resources.
• Troubleshoot installation and configuration problems from the MCC 7500C Dispatch Console.

Requisite Knowledge: Completion of the following course(s) or equivalent experience: DMT9400 - DIMETRA X Core D9.4 System Overview.

Prerequisites: None

DCX9000 FOR DIMETRA EXPRESS WORKSHOP (DMT0072)

Course Overview: In this workshop, you will learn about the features and functions of the DCX9000 Dispatch Console and Voice Logger. You will perform installation, configuration, and other end-user procedures to familiarize yourself with DCX9000.

Target Audience: Individuals who need to learn how to install, configure, and operate the DCX9000 system.

Course Objectives: After completing this course, you should be able to:

• Describe the DCX9000 system and its features and functions.
• Install and integrate DCX9000 with your DIMETRATM system.
• Configure the DCX9000 and DIMETRA systems for the implementation of DCX9000.
• Use DCX9000 to communicate and manage your radio fleet.

Requisite Knowledge: Basic knowledge of the installation and configuration of the DIMETRA Express system.

Prerequisites: None

DATAVOICE LIBRA RECORDER SYSTEM FOR DIMETRA (DMT1007)

Course Overview: This course will give an overview of the architecture, features, operations, and administration tasks required to maintain the DataVoice Logging solution within a DIMETRATM system.

Target Audience: System Administrators of the Control Room, which includes MCC 7500 dispatch consoles and DataVoice equipment.

Course Objectives: By the end of the course, the student will be able to:

• Describe the components of DataVoice Logging Solution.
• Describe the Features and Functions of the DataVoice Logging system.
• State the steps required to perform DataVoice Libra Software Installation.
• Describe the Configuration elements needed to operate the DataVoice Logger.
• Describe the backup steps required to restore the DataVoice logging configuration and database.

Requisite Knowledge: None

Prerequisites: None

DATAVOICE LOGGING END-USER COURSE (DMT1313)

Course Overview: This course is an introduction to the DataVoice Logging Solution and WebRecall application, including Live Monitoring.

Target Audience: Users (operators) of the DataVoice Logging Solution.

Course Objectives: After completing this course, the student will be able to:

• Describe the components of the DataVoice Logging Solution.
• Describe the WebRecall features.
• Describe WebRecall operation and functionality, including Live Monitoring.

Requisite Knowledge: None

Prerequisites: None

MCC 7000 SERIES DISPATCH CONSOLES WORKSHOP (CON012)

Course Overview: This course familiarizes participants in installation, configuration, management, and repair of MCC 7500(e) Dispatch Consoles AUX I/O servers, Conventional Channel Gateways, and other optional features.

Target Audience: System Administrators, Console Technicians.

Course Objectives: By the end of the course, the student will be able to:

• Understand key physical and functional characteristics of MCC 7500(e) Dispatch Consoles.
• Understand physical installation requirements of MCC 7500(e) Dispatch Consoles.
• Perform tasks necessary to install MCC 7500(e) Dispatch Consoles components.
• Perform configuration steps for MCC 7500(e) Dispatch Consoles components.
• Understand available maintenance tools and indicators in MCC 7500(e) Dispatch Consoles.
• Troubleshoot MCC 7500(e) Dispatch Consoles components to the Motorola Solutions recommended service level.
• Perform tasks necessary to provision users for MCC 7500(e) Dispatch Consoles.
• Configure the MCC 7500(e) Dispatch Consoles interface.
• Perform required administrative activities for MCC 7500(e) Dispatch Consoles.
• Perform tasks necessary to install and configure MCC 7500(e) console AuxIO servers (SDM 3000 and MC-EDGE).

Requisite Knowledge: ACT100E or ACT101E - Bridging the Knowledge Gap, NST762 - Networking Essentials in Motorola Communications Equipment, AST4104 - ASTRO 25 Systems Applied Networking.

Prerequisites: AST1038 - ASTRO 25 IV&D System Overview.

RADIO SOLUTIONS BASE STATIONS

MTS 2/MTS 4 INSTALLATION, CONFIGURATION, TROUBLESHOOTING & MAINTENANCE WORKSHOP (TBTS01)

Course Overview: This course includes the theoretical and practical aspects of configuring, maintaining, and troubleshooting the MTS base station in a DIMETRATM system. The course includes the practical use of service software and the human-machine interface. Practical sessions include the removal and replacement of Field Replaceable Units (FRU).

Target Audience: Field Engineers responsible for installing, configuring, and maintaining the base station equipment.

Course Objectives: By the end of the course, the student will be able to:

• Describe the function of the MTS within a DIMETRATM system.
• Identify and describe functions of MTS components.
• Perform MTS installation procedures.
• Perform MTS status verification commands.
• Perform configuration and maintenance tasks using Motorola TETRA BTS Service Software.
• Verify minimum MTS configuration requirement for Wide Area Trunking mode.
• Download a configuration file to the MTS using the Software Download Manager applications.
• Carry out removal and replacement procedures for MTS FRUs.
• Perform Ki loading procedures to the MTS.
• Describe MTS expansion options.
• Troubleshoot MTS to FRU level.

Requisite Knowledge: RF and Field or Bench service background. Completion of a DIMETRATM System Overview course or equivalent experience is recommended.

Prerequisites: None

MTS 1 INSTALLATION, CONFIGURATION, TROUBLESHOOTING AND MAINTENANCE (TBTS04)

Course Overview: This course includes the theoretical and practical aspects of configuring, maintaining, and troubleshooting the MTS 1 base station in a DIMETRATM system. The course includes the practical use of service software and the human-machine commands. Practical sessions include the testing and configuration of the MTS 1.

Target Audience: Field Engineers responsible for installing and configuring and maintaining MTS 1 equipment.

Course Objectives: After completing this course, the student will be able to:

• Describe the function of the MTS 1 within a DIMETRATM system.
• Identify and describe the function of MTS 1 components.
• Describe MTS 1 installation procedures.
• Execute HMI commands using local and telnet access.
• Perform MTS 1 verification test procedures.
• Download configuration and application files using the BTS Service Software and Software Download Manager application.
• Perform MTS 1 Ki loading procedures.
• Perform MTS 1 troubleshooting using BTS Service Software.

Requisite Knowledge: RF and Field or Bench service background is recommended.

Prerequisites: None

SUBSCRIBERS COURSES

TETRA SUBSCRIBER END-USER OPERATOR COURSES

Course Overview: Our subscriber end-user operator courses will provide the background information and the knowledge required to allow delegates to be fully conversant with the features and functions of their chosen subscriber. It will provide users with an introduction to their subscriber, its operation, and builds on theoretical instruction with practical exercises designed to allow delegates to practice and confirm their understanding of all features and functions covered in the course.

Target Audience: Radio end-user operators.

Course Objectives: The goal of End-User Operator courses is to enable the user to identify the features and functions of their chosen subscriber, to make calls, and perform basic radio troubleshooting. After completing any of these courses, the student will be able to:

• Identify the location and function of all subscriber keys and controls.
• Describe radio preparation including assembly and battery charging.
• Make all available Trunked Mode and Direct Mode calls.
• List optional features available to the subscriber.
• Perform basic subscriber troubleshooting.

OTHER SUBSCRIBER COURSES

ST7000 END-USER OPERATOR (DMT1083)

Course Overview: (See general course overview above)

MXP600 END USER OPERATOR (DMT6003)

Course Overview: (See general course overview above)

MTP3000 SERIES END-USER OPERATOR (DMT1054)

Course Overview: (See general course overview above)

MTM5000 SERIES END-USER OPERATOR (DMT1070)

Course Overview: (See general course overview above)

MXP660 END USER OPERATOR (16840)

Course Overview: (See general course overview above)

TETRA SUBSCRIBER OPERATOR, PROGRAMMING & MAINTENANCE (DMT1107)

Course Overview: (See general course overview above)

ADVISOR TPG2200 TETRA TWO-WAY PAGER END USER OPERATOR (DMT0029)

Course Overview: (See general course overview above)

MXP7000 OVERVIEW (DMT7000)

Course Overview: This course provides an overview of the MOTOTRBO ION features and capabilities. We will help you understand how they work, when they are useful, and how they impact your day-to-day task.

Target Audience: This course is intended for those who want to know more about the MOTOTRBO ION radio's features and services.

Course Objectives: After completing this course, the student will be able to:

• Identify the MOTOTRBO ION radio.
• Understand what the new features are for the MOTOTRBO ION radio.
• Identify controls and features of the MOTOTRBO ION radio.
• Perform common operations of the MOTOTRBO ION radio.

Requisite Knowledge: None

Prerequisites: None

MXM7000 OVERVIEW (DMT7001)

Course Overview: (See general course overview above)

MXP7000 & MXM7000 SETUP AND PROVISIONING (DMT7004)

Course Overview: (See general course overview above)

INTEGRATED TERMINAL MANAGEMENT (REMOTE PROGRAMMING) (DMT1050)

Course Overview: (See general course overview above)

TETRA TERMINAL PROGRAMMING (CPS PLUS) (TTER01PLUS)

Course Overview: This course will provide the background information and the knowledge required to program Motorola Solutions TETRA radios. The course is highly practical in nature and covers everything from software requirements and installation, through to programming and editing radio codeplugs, and troubleshooting.

Target Audience: Technical staff required to program Motorola Solutions TETRA radios.

Course Objectives: By the end of this course, the student will be able to:

• Identify and locate all program features.
• Describe the function of all major CPS Plus features and tools.
• Installation of the CPS and adding RPK files.
• Carry out radio programming using CPS Plus.
• Carry out CPS Plus troubleshooting procedures.

Requisite Knowledge: None

Prerequisites: None

TRACES WORKSHOP (TMSC04)

Course Overview: This course provides an overview of the features and functions of the TETRA RF Automated Coverage Evaluation Solution (TRACES). You will also learn how to perform tasks using the TRACES application.

Target Audience: Network administrators and all staff who operate the TRACES application.

Course Objectives: After completing this course, you should be able to:

• Describe the role of TRACES in the TETRA system.
• Describe the TRACES Architecture and Components.
• Describe the TRACES software and Features.
• Define software license requirements.
• Identify hardware and software components.
• Describe system requirements for installing software on hardware devices.
• Perform software installation procedures.
• Perform TRACES Mapping Client tasks.

Requisite Knowledge: A working knowledge of MS Windows operating environment.

Prerequisites: None

MOTOTRBO ION FEATURES AND SERVICES (PCT0161)

Course Overview: This course provides an overview of the MOTOTRBO Ion features and services. You will learn about the use cases of each feature as well as how to operate them. You will also learn how to configure, update, and maintain your radio so that it stays in optimum condition. Note: This course is previously known as PCT0141 MOTOTRBO Ion Features and Services.

Target Audience: This course is intended for those who want to know more about the MOTOTRBO Ion radio's features and services.

Course Objectives: After completing this course, the student will be able to:

• Describe the features and services covered in this course.
• Operate these features on the radio.
• Prepare the radio for field use.
• Maintain the radio in good condition based on the recommended radio care.
• Perform basic radio troubleshooting.

Requisite Knowledge: None

Prerequisites: None

MOTOTRBO ION OVERVIEW (PCT0129)

Course Overview: This course provides an overview of the MOTOTRBO ION features and capabilities. We will help you understand how they work, when they are useful, and how they impact your day-to-day task.

Target Audience: This course is intended to those who need to get an overview of MOTOTRBO ION radio.

Course Objectives: After completing this course, the student will be able to:

• Identify the MOTOTRBO ION radio.
• Understand what the new features are for the MOTOTRBO ION radio.
• Identify controls and features of the MOTOTRBO ION radio.
• Perform common operations of the MOTOTRBO ION radio.

Requisite Knowledge: None

Prerequisites: None

MOTOTRBO ION MYVIEW AND RADIOCENTRAL OVERVIEW (PCT0131)

Course Overview: This course provides an introduction to using the MyView Portal and the RadioCentral Client to manage the basic setup and configuration of the features for your MOTOTRBO Ion devices.

Target Audience: This course is intended for individuals who need to configure, maintain, and monitor the MOTOTRBO ION radio.

Course Objectives: After completing this course, the student will be able to:

• Navigate through the MyView Portal to find the editing and administrative tools.
• Navigate through the RadioCentral Client to find the editing and device programming tools as well as standard views.
• Once enrolled, the learner will be able to download a sample MOTOTRBO Ion configuration from the Resources tab.

Requisite Knowledge: None

Prerequisites: None

RADIOCENTRAL MOTOTRBO ION WORKSHOP (PCT0132)

Course Overview: In this workshop, you will learn about the MyView Portal and RadioCentral application to set up and program the MOTOTRBO Ion radios.

Target Audience: This course is intended for system managers and technical staff responsible for managing MOTOTRBO Ion radios.

Course Objectives: After completing this course, you should be able to:

• Navigate through the MyView Portal to find the editing and administrative tools.
• Navigate through the RadioCentral Client to find the editing tools and standard views.
• Successfully complete the lab tasks covered in the course to be able to navigate and perform basic operations in MyView Portal and RadioCentral.
• Describe basic troubleshooting steps for a MOTOTRBO ION device.

Requisite Knowledge: Completed PCT0131 - MOTOTRBOTM Ion MyView and RadioCentralTM Overview course, MOTOTRBO system knowledge, Familiarity with MOTOTRBO radio programming using CPS or Radio Management software.

Prerequisites: None

MOTOTRBOTM RADIO MANAGEMENT 2.0 CONFIGURATION MODE (PCT1032)

Course Overview: This self-paced course is a basic tutorial of Radio Management (RM) 2.0 Configuration Mode. A set of short videos present installation and deployment of RM components, explain the concepts of sets and configurations, and demonstrate the user how to navigate through RM Client views and functionalities. The course also covers migration from template to configuration mode, backup and restore procedures, as well as user and machine authorization.

Target Audience: Professionals responsible for configuring, deploying, or maintaining MOTOTRBOTM radios and repeaters.

Course Objectives: After completing this course, the student will be able to:

• Explain the purpose of Radio Management Configuration (RM) Mode.
• Explain the concept of sets and configurations.
• Set up Radio Management 2.0 for the first time.
• Name and navigate through major RM Client views.
• Perform basic RM Configuration Client operations: populate and manage radio database, edit sets and configurations, etc.
• Perform Server Utility operations.

Requisite Knowledge: None

Prerequisites: None

MOTOTRBO CPS 2.0 PROGRAMMING (PCT1015)

Course Overview: This course is an introduction to MOTOTRBO Customer Programming Software (CPS) 2.0. You will learn how to install and use CPS 2.0 to program your equipment.

Target Audience: Communication System Technicians, Technical Support Personnel, Service Technicians, Radio Programmers.

Course Objectives: After completing this course, the student will be able to:

• Explain the purpose of MOTOTRBO CPS 2.0.
• Successfully complete a read job.
• Update the settings for a codeplug.
• Successfully complete a write job.
• Demonstrate a general awareness for the common processes managed using MOTOTRBO CPS 2.0.

Requisite Knowledge: None

Prerequisites: None

MOTOTRBOTM SUBSCRIBER AND REPEATER TECHNICAL SERVICE ACADEMY (TBO300)

Course Overview: During this course, you will learn about the capabilities, features, and functions of the MOTOTRBO family of radios and repeaters, as well as how to correctly complete performance checks, radio alignments, disassembly/reassembly, maintenance, and troubleshooting. This Academy will also focus on the detailed theory of operation, as well as plenty of hands-on, scenario-based lab work to reinforce knowledge transfer.

Target Audience: Radio Technicians.

Course Objectives:

• Distinguish between the features and specifications of the MOTOTRBO portable and mobile radios and repeaters.
• Verify the correct operations of the MOTOTRBO radios and repeaters by completing Performance Checks and Alignment procedures.
• Maintain and troubleshoot MOTOTRBO radios and repeaters.
• Disassemble and reassemble the radios using the documented procedures.

Requisite Knowledge: Completion of the following course(s) or equivalent experience: CEDMEL2000 - Introduction to MOTOTRBOTM Systems for Technicians.

Prerequisites: None

MOTOTRBOTM RADIO MANAGEMENT 2.0 WORKSHOP (PCT2022)

Course Overview: The MOTOTRBOTM Radio Management 2.0 Workshop course provides technicians with the necessary information and practice to use the MOTOTRBOTM Radio Management 2.0 programming tool effectively.

Target Audience: System Managers and Technicians.

Course Objectives: After completing this course, the student will be able to:

• Deploy and use RM 2.0 in a variety of real-world scenarios.
• Create and maintain configurations for basic MOTOTRBOTM Configurations.
• Utilize Wi-Fi programming within RM 2.0.
• Use the RM Import and Export feature for database population.
• Convert existing radio templates and codeplugs to RM 2.0 Configurations.
• License and activate Radio and Application features.
• Use advanced features such as Data Mining.
• Use RM 2.0 to ease mass-deployments of subscribers.

Requisite Knowledge: Networking Essentials or Network+ Certification. A high-level working knowledge of IP networking.

Prerequisites: PCT1032 - MOTOTRBOTM Radio Management 2.0 Configuration Mode.

APXTM RADIO MANAGEMENT OVERVIEW (AST2003)

Course Overview: This course provides an overview of the features and functions of the APXTM series Radio Management software. Participants will learn what the Radio Management software is designed to do, and will also learn how to use it to program large and small groups of subscribers.

Target Audience: Technicians and System Managers needing an understanding of the basics of the Radio Management application as well as database and fleet management.

Course Objectives: After completing this course, the student will be able to:

• Identify the solution that Radio Management provides.
• Differentiate between All-in-One PC needs and Distributed Use needs regarding Radio Management.
• Locate the APXTM Radio Management.
• Navigate the APXTM Radio Management screens.
• Populate the database.
• Schedule a Read job.
• Manage multiple APXTM radios simultaneously.
• Create, modify, and select programming templates.
• Schedule a Write job.
• Conduct a search.
• Search, sort, and group radios.
• Sort and manage information in the Table view.
• Identify the function of the Job view.

Requisite Knowledge: None

Prerequisites: None

APXTM RADIO MANAGEMENT WORKSHOP (RDS2017)

Course Overview: Participants will learn the capabilities, features, and functions of the APXTM Radio Management Suite. The course contains networking labs and Radio Management labs that focus on installation, configuration, and operation using both wired and POP25 updates to APXTM Subscriber radios in both a LAN and WAN environment.

Target Audience: Radio Technicians, System Managers, Radio Programmers.

Course Objectives: After completing this course, the student will be able to:

• Describe the APXTM Radio Management Suite operations and required software and hardware components.
• Describe all deployment options for APXTM Radio Management Suite.
• Configure a basic APXTM Radio Management system using a single PC, multiple PCs on a LAN, and a deployed server environment.
• Troubleshoot common APXTM Radio Management installation, configuration, and operation issues.
• Use Best Practices to implement and optimize Radio Management Performance.

Requisite Knowledge: Completion of the following courses or equivalent experience: APX7001 - APXTM CPS Programming and Template Building Overview.

Prerequisites: None

APXTM CPS RADIO PROGRAMMING & TEMPLATE BUILDING (APX7001)

Course Overview: The APXTM CPS Radio Programming and Template Building course provides communications management personnel and technicians with the knowledge and training necessary to build templates and program the APX family of radios in the most efficient way possible.

Target Audience: You should attend this training course if you are a radio technician or system manager who needs to:

• Perform APX radios programming.
• Gain knowledge of the APX CPS navigation, tools, options, and features.
• Have a better understanding of APX subscriber operating in Conventional, Single Site trunking, Simulcast, SmartZone, or ASTRO 25 IV&D TDMA and ASTRO 25 IV&D x2.

Course Objectives: After completing this course, the student will be able to:

• Navigate through the user interface of the APXTM Customer Programming Software (CPS).
• Build the APX family of programming templates using the APXTM CPS programming software.
• Program the specific conventional and trunking parameters related to the various system types in which the radios will operate.
• Program the radios using typical APXTM CPS features and functions, such as cloning and drag-and-drop operations.
• Use additional APXTM CPS related functions such as codeplug comparison, radio flashing, Advance System Key Administrator, and codeplug merging.

Requisite Knowledge: Knowledge of the basic features and options of two-way radios and the basic concepts of trunking.

Prerequisites: None

APXTM TECHNICAL SUBSCRIBER ACADEMY (APX010)

Course Overview: Participants will learn the capabilities, features, and functions of the APX family of radios, as well as how to correctly complete performance checks, radio alignments, disassembly/reassembly, maintenance, and troubleshooting. This Academy will also focus on a Level 2 (block-level) theory of operation for the APX family of radios and provide a review of APX CPS and Radio Management programming. In addition to the lecture, large amounts of hands-on with scenario-based lab work will be used to reinforce knowledge transfer.

Target Audience: This course is intended for those who would like to get familiar with the features, operation principles, troubleshooting steps, and disassembly and reassembly of the APX family of radios.

Course Objectives: After completing this course, the student will be able to:

• Distinguish between the features and specifications of APX Portable and Mobile radios.
• Verify the correct operation of the various radios within the APX family of subscribers by completing Performance Checks and Alignment procedures.
• Disassemble and reassemble APX radios using the documented procedures.
• Maintain and troubleshoot radios within the APX family of subscribers.

Requisite Knowledge: Completion of the following courses or equivalent experience: NST021 - Communication Systems Concepts, APX7001 - APX CPS Programming and Template Building Overview.

Prerequisites: None

RADIO SOLUTIONS MOTOTRBOTM

MOTOTRBOTM SYSTEM INTRODUCTION FOR TECHNICIANS (CEDMEL2000)

Course Overview: This is an introductory course to the MOTOTRBO system theory of operation, key components, and topologies. During this course, you will learn about common MOTOTRBO features, capabilities, and system design and deploy principles. After completing this course, you will be ready to take the more advanced Design & Deploy courses for IP Site Connect and Capacity Plus systems.

Target Audience: Professionals responsible for selling, designing, configuring, deploying, or maintaining MOTOTRBO Digital Radio Systems.

Course Objectives: At the end of this course, you should be able to:

• Categorize the different components available to build your MOTOTRBO system.
• Explain the functional technology that MOTOTRBO systems employ.
• Propose the MOTOTRBO topology that best fits the user requirements.
• Describe MOTOTRBO's digital and analog features.
• Analyze the various data applications' capabilities and everyday uses within the MOTOTRBO systems.
• Refer to system and channel capacity considerations during system planning.
• Refer to MOTOTRBO IP network design considerations during system planning.
• Select the right MOTOTRBO tool for your needs.
• Successfully purchase, register, and activate premium radio features.

Requisite Knowledge: Completion of the following optional courses or equivalent knowledge: RDS0003 - Basic Networking, RDS0002 - Basic RF, RDS0004 - Basic Radio, AAE1402 - Professional and Commercial Radios (PCR) Portfolio Overview.

Prerequisites: None

MOTOTRBOTM CAPACITY MAX TECHNICAL OVERVIEW (PCT1047)

Course Overview: This self-study course is designed to help you learn the fundamentals of the MOTOTRBOTM Capacity Max system. Whether you have a sales or technical background, this training will give you the information that you need to gain a basic understanding of a Capacity Max system. You will begin by exploring the DMR standard and Capacity Max's positioning within the MOTOTRBOTM portfolio of systems. You will also learn about the different hardware and software components that make up a Capacity Max system and gain an understanding of its logical and physical topology. Features, redundancy, design tools, and warranty will also be covered in this course.

Target Audience: Professionals responsible for selling, designing, configuring, deploying, or maintaining MOTOTRBOTM radio systems.

Course Objectives: After completing this course, the student will be able to:

• Explain Digital Mobile Radio (DMR).
• Describe a basic Capacity Max system and where it fits in the MOTOTRBOTM Portfolio.
• Describe the Capacity Max's system physical and logical topologies.
• List the minimum hardware and software requirements for a Capacity Max system.
• Distinguish the three different types of Capacity Max Operating Modes.
• Identify the different features and license types available for a Capacity Max system.

Requisite Knowledge: Completion of the following course(s) or equivalent experience: RDS0004 - Basic Radio.

Prerequisites: None

MOTOTRBOTM CAPACITY MAX THEORY OF OPERATION (PCT1046)

Course Overview: This foundational self-study course is designed to help you understand the theory of how a Capacity Max system functions. It describes the life cycle of a call, which includes: call initiation, call queuing, call grant or rejection, call transmission(s), and call termination. This knowledge is important for system troubleshooting and maintenance purposes.

Target Audience: Professionals responsible for selling, designing, configuring, deploying, or maintaining MOTOTRBOTM radio systems.

Course Objectives: Upon completion of this course, the student will be able to describe and explain the functions of:

• Control Channel
• Roaming
• Radio Registration
• Call Request
• Call Setup
• Busy Queue
• Channel Allocation
• Call Termination

Requisite Knowledge: Basic Radio knowledge.

Prerequisites: PCT1047 - MOTOTRBOTM Capacity Max Technical Overview.

MOTOTRBOTM CAPACITY MAX TECHNICAL OVERVIEW (PCT3030)

Course Overview: This course provides an overview of the features and functions of the MOTOTRBOTM Capacity Max system. The course includes descriptions of the various call types and system hardware functionality. The applications overview describes the purpose of the software used to manage and operate the system.

Target Audience: Individuals who need an overview of the MOTOTRBOTM Capacity Max system functionality and features.

Course Objectives: Upon completion of this course, the student will be able to:

• Describe the call processing in MOTOTRBO Technology.
• Describe Capacity Max System Components and their functions.
• Identify the hardware and software requirements for a Capacity Max system.
• Explain Capacity Max RF Site operation and functions.
• Review the key call types for a Capacity Max system.
• Describe Radio Management components and functions.
• Explain the mode of operation of dispatcher solutions.

Requisite Knowledge: None

Prerequisites: None

MOTOTRBOTM CAPACITY MAX DESIGN & DEPLOY (PCT2010)

Course Overview: During this course, you will learn about the design process for a Capacity Max Radio system. You will also practice designing and deploying a small-scale Capacity Max system, and configuring Capacity Max using Radio Management 2.0 Configuration Mode. In order to get the most of the hands-on activities, participants MUST bring their own laptop to class with the latest RM 2.0 Configuration Mode software installed.

Target Audience: This training is intended for professionals responsible for designing, configuring, or deploying MOTOTRBOTM radio systems.

Course Objectives: Upon completion of this course, the student will be able to:

• Design a simple 1-System 2 Site/3 Channel Capacity Max system.
• Calculate Capacity Max capacity and bandwidth using a Case Scenario and System Design tools.
• Using Radio Management Configuration Mode, configure your radios and infrastructure.
• Deploy a 1-System 2 Site/3 Channel Capacity Max system.
• Using System Advisor, learn the fundamentals of troubleshooting and maintaining a Capacity Max system.
• Execute Radio Management database backup and restore.
• Describe how to optimize a Capacity Max system.

Requisite Knowledge: Understanding IP Network Addressing. Knowledge of RF Propagation modeling tools.

Prerequisites: PCT1032 - MOTOTRBOTM Radio Management 2.0 Configuration Mode, PCT1046 - MOTOTRBOTM Capacity Max Theory of Operation, PCT1047 - MOTOTRBOTM Capacity Max Technical Overview.

CAPACITY MAX SYSTEM SERVER UPGRADE (PCT0147)

Course Overview: Capacity Max System Server Upgrade will conduct a CMSS upgrade by preparing the ESU Launchpad software, set up virtual machines, and server components. This course will also cover a complete run of the CMSS upgrade process successfully from start to finish.

Target Audience: This training is intended for professionals responsible for configuring the Capacity Max System Server upgrades. This would include but is not limited to: communication system technicians, technical system managers, technical support personnel, and service technicians.

Course Objectives: Upon completion of this course, the student will be able to:

• Design a simple 1-System 2 Site/3 Channel Capacity Max system.
• Calculate Capacity Max capacity and bandwidth using a Case Scenario and System Design tools.
• Using Radio Management Configuration Mode, configure your radios and infrastructure.
• Deploy a 1-System 2 Site/3 Channel Capacity Max system.
• Using System Advisor, learn the fundamentals of troubleshooting and maintaining a Capacity Max system.
• Execute Radio Management database backup and restore.
• Describe how to optimize a Capacity Max system.

Requisite Knowledge: Knowledge IP Network Addressing. Knowledge of virtual machines.

Prerequisites: None

MOTOTRBOTM IP SITE CONNECT & CAPACITY PLUS TECHNICAL OVERVIEW (PCT1066)

Course Overview: This course is designed to help you understand the basics of a MOTOTRBOTM IP Site Connect and a MOTOTRBOTM Capacity Plus system. We'll begin by exploring their capabilities, features, and positioning within the MOTOTRBOTM system solutions. You will also learn about the different system components and their general topology. The course will also review available MOTOTRBOTM services packages.

Target Audience: Professionals responsible for selling, designing, configuring, deploying, or maintaining MOTOTRBOTM radio systems.

Course Objectives: After completing this course, the student will be able to:

• Describe a MOTOTRBOTM IP Site Connect and Capacity Plus system.
• Explain the capabilities of the MOTOTRBOTM IP Site Connect and Capacity Plus system.
• Identify the MOTOTRBOTM IP Site Connect and Capacity Plus system components.
• Identify a MOTOTRBOTM IP Site Connect and Capacity Plus topology.
• Explain the difference in service plans between these systems.

Requisite Knowledge: Completion of the following course(s) or equivalent experience: RDS0004 - Basic Radio, CEDMEL2000 - MOTOTRBOTM Systems Introduction for Technicians.

Prerequisites: None

MOTOTRBOTM IP SITE CONNECT & CAPACITY PLUS THEORY OF OPERATIONS AND DESIGN (PCT2023)

Course Overview: During this course, you will learn about how IPSC and Capacity Plus systems function, as well as system design and deployment topologies, fleetmapping, and the MOTOTRBO System Design Tool. You will also learn about different types of data and site roaming options in both systems, as well as programming configurations in CPS 2.0.

Target Audience: Professionals responsible for designing and deploying MOTOTRBO radio systems.

Course Objectives: After completing this course, the student will be able to:

• Explain the call processing methods.
• Define repeater arbitration, Enhanced Channel Access (ECA), and All Start.
• List the considerations that must be taken into account when designing a MOTOTRBO IP Site Connect, Capacity Plus Single-Site, or Capacity Plus Multi-Site system.
• Use the MOTOTRBO System Design Tool to size the system.
• Explain the purpose of Fleetmapping, how to conduct a fleetmap, and its importance in system design.
• Illustrate possible system deployment topologies based on options selected.
• Configure the systems with the use of MOTOTRBO Customer Programming Software 2.0 (CPS 2.0).

Requisite Knowledge: Completion of the following course(s) or equivalent experience: RDS0004 - Basic Radio, CEDMEL2000 - MOTOTRBOTM Systems Introduction for Technicians.

Prerequisites: PCT1066 - MOTOTRBOTM IP Site Connect and Capacity Plus Technical Overview.

MOTOTRBOTM IP SITE CONNECT & CAPACITY PLUS SYSTEMS WORKSHOP (PCT3014)

Course Overview: During this course, you will acquire in-depth hands-on experience in planning, configuring, and deploying the following MOTOTRBO systems: Digital Conventional, IP Site Connect, Capacity Plus Single and Multi-Site. You will have the opportunity to practice designing and deploying each system type, while taking into account the fleetmapping considerations for each system.

Target Audience: Professionals responsible for deploying MOTOTRBO radio systems.

Course Objectives: After completing this course, the student will be able to:

• Describe the MOTOTRBO IP Site Connect and Capacity Plus (Single and Multi-Site) systems, their capabilities, system components, and data application.
• Describe the MOTOTRBO IP Site Connect and Capacity Plus (Single and Multi-Site) theory of operation.
• Describe the available MOTOTRBO IP Site Connect and Capacity Plus (Single and Multi-Site) topologies.
• Take the steps needed to configure IP Site Connect and Capacity Plus (Single and Multi-Site) systems using MOTOTRBO CPS to program the subscribers and repeaters.

Requisite Knowledge: Completion of the following courses or equivalent knowledge: RDS0004 Basic Radio, CEDMEL2000 MOTOTRBOTM System Introduction for Technicians.

Prerequisites: Completion of the following course or equivalent experience: PCT1066 - MOTOTRBOTM IP Site Connect and Capacity Plus Technical Overview, PCT2023 - MOTOTRBOTM IP Site Connect and Capacity Plus Theory of Operations and Design.

TRBONET PLUS ESSENTIALS AND DEPLOYMENT (PCT2006)

Course Overview: The TRBOnet Plus Workshop is a highly interactive course, providing delegates with the information needed to install and configure a TRBOnet Plus system. Information covered includes MOTOTRBOTM control rooms, TRBOnet specifications, as well as installation and configuration procedures.

Target Audience: System operations staff and field engineers involved in the installation and configuration of TRBOnet systems.

Course Objectives: After completing this course, the student will be able to:

• Describe TRBOnet PLUS functionalities and solution architecture.
• List the system requirements for deploying a TRBOnet PLUS solution.
• Describe the system design for IP Site Connect, Capacity Plus, Linked Capacity Plus.
• Describe the system design for Connect Plus.
• Define the set-up, installation, and configuration process of the TRBOnet PLUS Radio Server.
• Define the set-up, installation, and configuration process of TRBOnet PLUS Dispatcher console functionalities.
• Configure MOTOTRBO radios and repeaters for TRBOnet PLUS.
• Configure MOTOTRBO Network Interface Service and MOTOTRBO DDMS Administrative Client.

Requisite Knowledge: An understanding of IP network addressing and VoIP protocols. Completion of the following course or equivalent experience: CEDMEL2000 - Introduction to MOTOTRBOTM Systems for Technicians, PCT1047 - MOTOTRBOTM Capacity Max Technical Overview, PCT1032 - Radio Management 2.0 Configuration Mode.

Prerequisites: None

TRBONET PLUS FOR CAPACITY MAX (PCT3031)

Course Overview: This course covers all aspects of the TRBOnet Plus system. Participants will carry out configuration procedures for the system's main features and perform the main troubleshooting actions.

Target Audience: System operations staff and field engineers involved in the installation and configuration of TRBOnet systems.

Course Objectives: By the end of this course, the student will be able to:

• Describe a TRBOnet Plus Dispatch system.
• Explain the TRBOnet Plus theory of operation.
• Understand and configure the TRBOnet Plus Radio server.
• Understand and configure the TRBOnet Plus Dispatch system.
• Understand and configure the TRBOnet Plus Interconnect system.
• Understand and configure the TRBOnet GPS/AVL operation.
• Understand and configure the TRBOnet Plus Redundancy operation.
• Understand the TRBOnet Plus user operation.
• Troubleshoot a complete TRBOnet Plus system.

Requisite Knowledge: An understanding of IP Networking Addressing and VoIP protocols. Completion of the following courses or equivalent knowledge: PCT1047 - MOTOTRBO Capacity Max Technical Overview, PCT1032 - Radio Management 2.0 Configuration Mode, RDS0002 - Basic RF.

Prerequisites: None

SMARTPTT PLUS ESSENTIALS AND DEPLOYMENT (PCT2005)

Course Overview: This course provides detailed information on the system's benefits, architecture, and features, including the requirements for deploying a SmartPTT system. It also covers the installation and configuration of the Dispatch, Radioserver, and associated system components and features.

Target Audience: Technicians and engineers who are involved in the design, deployment, and installation or configuration of a SmartPTT Plus system.

Course Objectives: After completing this course, the student will be able to:

• Describe the functions and architecture of SmartPTT PLUS.
• List the system requirements for deploying a SmartPTT PLUS solution.
• Describe the process of system design for IP Site Connect, Capacity Plus Single-Site systems.
• Describe the system design processes for Capacity Max.
• Define the set-up, installation, and configuration process for the SmartPTT PLUS Radio Server and the SmartPTT PLUS Dispatcher console functions.
• Configure MOTOTRBO radios and repeaters for SmartPTT PLUS.
• Configure MOTOTRBO Network Interface Service and MOTOTRBO DDMS Administrative Client.

Requisite Knowledge: An understanding of IP Networking Addressing and VoIP protocols. Completion of the following courses or equivalent knowledge: CEDMEL2000 - Introduction to MOTOTRBOTM Systems for Technicians, PCT1047 - MOTOTRBOTM Capacity Max technical Overview, PCT1032 - Radio Management 2.0 Configuration Mode.

Prerequisites: None

RADIO SOLUTIONS ASTRO 25 IV&D SYSTEM COURSES

ASTRO 25 IV&D SYSTEM OVERVIEW (AST1038)

Course Overview: The ASTRO25 IV&D System Overview course will provide participants with knowledge and understanding of the ASTRO 25 system. The system architecture, components, and features will be explained. This course does not cover K Core material. For more information on K Core, please refer to AST3038.

Target Audience: This course is intended for Professionals who need to get an understanding of the architecture, components, and features of the ASTRO25 IV&D System.

Course Objectives: After completing this course, the student will be able to:

• Describe the general architecture of an ASTRO 25 Radio System.
• List key features available in the ASTRO 25 Zone Core.
• Define components of the ASTRO 25 system.
• Summarize site components in the ASTRO 25 system.
• Explain the features, capabilities, and components of dispatch consoles in the ASTRO 25 system.
• Recognize Mobility and Call Processing in the ASTRO 25.
• Identify applications and features for managing the ASTRO 25 system.

Requisite Knowledge: None

Prerequisites: None

ASTRO 25 IV&D RADIO SYSTEM ADMINISTRATOR WORKSHOP (AST4102)

Course Overview: This workshop covers administrator functions for an ASTRO25 Integrated Voice and Data (IV&D) System. Learning activities in this course focus on how to use the different ASTRO25 IV&D System Management applications. Participants will be provided with an opportunity to discuss how to structure their organization and personnel for optimal ASTRO25 IV&D system use.

Target Audience: System Administrators, Technical System Administrators, System Technicians, and other Application Users.

Course Objectives: After completing this course, the student will be able to:

• Describe ASTRO 25 topologies.
• Describe ASTRO 25 traffic flows.
• Describe TCP/IP addressing in an ASTRO 25 network.
• Configure switches and verify switch operation.
• Configure routers and verify router operation.
• Compare Motorola GGM 8000 routers and Juniper routers.
• Perform common maintenance tasks for switches and routers.
• Describe IP Multicast addresses and talkgroup operation.
• Describe network management functions and applications.
• Describe Information Assurance in ASTRO 25.
• Describe extended topologies such as the Data Subsystem and ISSI.

Requisite Knowledge: Completion of the following courses or equivalent experience: ACT101E - Bridging the Knowledge Gap - System Administrators, NST762 - Networking Essentials in Communication Equipment, AST4104 - ASTRO 25 Systems Applied Networking, AST1038 - ASTRO 25 IV&D System Overview.

Prerequisites: None

ASTRO 25 IV&D WITH M CORE WORKSHOP (AST4103)

Course Overview: The ASTRO 25 IV&D with ASTRO 25 System Core course teaches advanced troubleshooting skills and best practices for the Trunked Large Systems. The course also focuses on gathering and analyzing system information to implement appropriate action(s) that return a system to full operational status.

Target Audience: ASTRO 25 System Core Master Site Technicians.

Course Objectives: After completing this course, the participant will be able to:

• Describe the ASTRO 25 System architecture.
• Identify the functional and radio subsystems that comprise the ASTRO 25 System.
• Explain and discuss call flow and data flow through Large System Core devices and their subsystems.
• Perform recommended routine maintenance procedures for the ASTRO 25 Large System Core.
• Utilize the troubleshooting tools to diagnose a fault and restore the Large System Core to the level of the Motorola-supported service strategy.

Requisite Knowledge: Completion of the following courses or equivalent experience: ACT100E or ACT101E - Bridging the Knowledge Gap, NST762 - Networking Essentials in Communication Equipment, AST4104 - ASTRO 25 Systems Applied Networking, AST1038 - ASTRO 25 IV&D System Overview.

Prerequisites: None

ASTRO 25 IV&D SECURE COMMUNICATIONS WORKSHOP (AST4207)

Course Overview: This workshop describes planning, installation, configuration, operations, and troubleshooting of Secure Communications within the ASTRO25 IV&D System.

Target Audience: System Technicians, System Administrators, Technical System Managers.

Course Objectives: After completing this course, the student will be able to:

• Plan, organize, and implement Secure Communications in an ASTRO25 IV&D system.
• Install and configure a Key Management Facility (KMF) system and related components.
• Demonstrate centralized key management using Over-the-Air-Rekeying (OTAR).
• Perform System Administrator functions using the KMF server and KMF client.
• Troubleshoot installation and configuration problems for the KMF server, KMF client, and KMF database.

Requisite Knowledge: Completion of the following courses or equivalent experience: ACT100E - Bridging the Knowledge Gap - Technicians, NST762 - Networking Essentials in Communication Equipment.

Prerequisites: None

ASTRO 25 IV&D GTR 8000 REPEATER SITE WORKSHOP (AST4208)

Course Overview: This workshop describes the components in the ASTRO25 IV&D System Repeater Site with GTR 8000 expandable site subsystem. This course also presents how the GTR 8000 expandable site subsystem operates and explains the tools and methods available for troubleshooting components within the subsystem.

Target Audience: GTR 8000 Site Technicians.

Course Objectives: After completing this course, the student will be able to:

• Describe the ASTRO25 IV&D Repeater Site with GTR 8000 Expandable Site Subsystem configurations and components.
• Identify the GCP 8000 Site Controller functions and configuration requirements.
• Describe the connections and interfaces to the GCP 8000.
• Diagnose and troubleshoot the GCP 8000.
• Describe the functionality of the GTR 8000 Expandable Site Subsystem.
• Configure and troubleshoot the ASTRO25 Repeater Site with GTR 8000 Expandable Site Subsystem.
• Configure and troubleshoot the Network Transport subsystem.

Requisite Knowledge: Completion of the following courses or equivalent experience: ACT101E - Bridging the Knowledge Gap - Technicians, NST762 - Networking Essentials in Communication Equipment, AST4104 - ASTRO 25 Systems Applied Networking, AST1038 - ASTRO 25 IV&D System Overview.

Prerequisites: None

ASTRO 25 IV&D IP BASED DIGITAL SIMULCAST WORKSHOP (AST4217)

Course Overview: The ASTRO 25 IV&D IP Based Digital Simulcast workshop provides an understanding of the components that comprise the ASTRO 25 IV&D IP Simulcast subsystem, and how they operate in conjunction with each other. The workshop also explains the tools and methods available for troubleshooting components within the IP Based Simulcast subsystem.

Target Audience: Simulcast Site Technicians.

Course Objectives: After completing the course, the participant will be able to:

• Recognize the flow of message and control data within an ASTRO 25 IV&D IP Simulcast subsystem.
• Identify the major components and connections within an ASTRO 25 IV&D IP Simulcast subsystem and remote sites.
• Recognize how calls are processed within an ASTRO 25 IV&D IP Simulcast subsystem.
• Perform maintenance and troubleshooting of select components in an ASTRO 25 IV&D IP Simulcast subsystem.

Requisite Knowledge: Completion of the following courses or equivalent experience: ACT100E - Bridging the Knowledge Gap, NST762 - Networking Essentials in Motorola Communications Equipment, AST4104 - ASTRO 25 Systems Applied Networking.

Prerequisites: AST1038 - ASTRO 25 IV&D System Overview.

DATA SERVICES ADMINISTRATION (AST0176)

Course Overview: This course familiarizes participants in how the Data subsystem performs in ASTRO. Motorola Solutions will also provide the steps to operate and maintain a customer's IMW system within their Motorola Solutions system (ASTRO).

Target Audience: System Administrators, Console Technicians.

Course Objectives: After completing the course, the participant will be able to:

• Explain how the Data subsystem performs in ASTRO.
• Explain the difference between the Radio Network Interface (RNI) and the Customer Enterprise Network (CEN).
• Describe how Firewall functions in Data Communications.
• Explain IMW's role in the ASTRO Data subsystem.
• Configure the IMW server and manage IMW services.
• Describe how Over-the-Air-Programming (OTAP) is processed by the RNI and CEN.
• Describe how Over-the-Air-Rekeying (OTAR) is processed in RNI and CEN.

Requisite Knowledge: Professionals responsible for the operation and maintenance of a customer's IMW system within their Motorola Solutions systems (ASTRO).

Prerequisites: None

ASTRO 25 SYSTEMS FLEETMAPPING (RDS1017)

Course Overview: This workshop addresses topics necessary for the effective planning and mapping of an ASTRO 25 IV&D radio system. During this course, the participants will learn about ASTRO 25 features, capabilities, and restrictions in order to effectively plan and prepare for a new or upgraded ASTRO 25 system.

Target Audience: This course is intended for technical support staff who are involved in planning and mapping of an ASTRO 25 IV&D radio system.

Course Objectives: By the end of the course, the student will be able to:

• Discuss what a fleetmap is and why one is needed.
• Discuss the methodologies used to configure radio users and groups with the goal of optimizing the system resources.
• Describe the content to assist with fleetmapping decisions.
• Discuss frequency band plan organization and management.
• Describe basic planning requirements and complete a simple Fleetmap information template.
• Complete worksheets required to create a Fleetmap based on sample operational requirement information.

Requisite Knowledge: None

Prerequisites: None

ASTRO 25 RADIO AUTHENTICATION (AST2038)

Course Overview: This course provides an understanding of the Radio Authentication process, its features, and components. Students will learn about keys used in Radio Authentication and how to provision and distribute them using the AuC Client GUI; they will also learn how to enable Radio Authentication in the System and manage subscribers from the AuC Client.

Target Audience: Customer Administrators or Technicians.

Course Objectives: After completing this course, the student will be able to:

• Describe the Radio Authentication process, its features, and components.
• Discuss the Keys used in Radio Authentication.
• Provision and Distribute relevant Keys.
• Describe the AuC Client GUI.
• Enable Radio Authentication in the System.
• Configure the KVL 5000 for Radio Authentication.
• Manage Subscribers from the AuC Client.
• Discuss Radio Authentication functionality in a DSR system.

Requisite Knowledge: Completion of the following course(s) or equivalent experience: Radio System Administration or equivalent knowledge of the Provisioning Manager, ZoneWatch, Historical Reports, ATIA Log Viewer, Unified Event Manager (UEM), Unified Network Configurator (UNC).

Prerequisites: Access to customer ASTRO25 Radio System, AuC Server/Client is required. Customer to provide working Motorola Solutions' portable radio(s) capable of placing calls on the System, access to working AuC client/server along with admin login credentials, access to a working KVL4000 key loader that can upload keys to the AuC server.

PRIVATE BROADBAND

WAVE PTX OVERVIEW (PTT0001E)

Course Overview: In this course, you will get acquainted with the WAVE PTX solution, learn how it connects teams across devices, networks, and locations, and see how its components enable organizations to stay connected.

Target Audience: This course is intended for those who would like to learn about the WAVE PTX solution, its benefits, and components.

Course Objectives: After completing this course, the student will be able to:

• Explain the benefits of Push-to-Talk communication.
• Match various roles within an organization to the right WAVE PTX solution.
• Recall WAVE PTX features and optional packages.
• Illustrate the WAVE PTX Architecture and LMR Interoperability.
• Recognize the components of WAVE PTX and know their features.
• Access additional training materials, brochures, and data sheets.
• Get the support you need for your solution.

Requisite Knowledge: None

Prerequisites: None

WAVE PTX ADMIN PORTAL: END-USER TRAINING (PTT0004E)

Course Overview: This course provides an overview of the WAVE PTX Admin Portal for commercial markets, its key features, and roles within the portal. It includes clickable software simulations showing basic operations that can be performed at the Distributor-, Partner-, and Customer-level.

Target Audience: Distributors who use the Admin Portal to add and manage Partners in the commercial market; Partners who use the Admin Portal to add and manage customers in the commercial market; commercial customers who use the Admin Portal to manage subscriptions, and add or manage users and devices.

Course Objectives: After completing this course, the student will be able to:

• Navigate the WAVE PTX Admin Portal.
• Add and manage partners from the distributor level.
• Add and manage customers from the partner level.
• Add and manage partner employees from the partner level.
• Manage subscriptions and licenses.
• Add and manage customer employees.
• Register and manage TLK and Evolve devices.
• Create and manage mobile, tablet, and dispatch users.
• Create and manage standard, dispatch, and broadband talkgroups.

Requisite Knowledge: None

Prerequisites: None

WAVE PTX R11.2 MOBILE APPLICATION: END-USER TRAINING (PTT0006E)

Course Overview: During this course, you will perform key tasks in the WAVE PTX Mobile Application in order to communicate with contacts and talkgroups.

Target Audience: WAVE PTX users who want to get hands-on practice with the features and operation principles of the WAVE PTX Mobile Application.

Course Objectives: After completing this course, the student will be able to:

• Navigate and use the WAVE PTX Mobile Application in Standard and PTT Radio modes.
• Initiate and receive PTT calls to and from contacts and talkgroups.
• Initiate and receive video streaming sessions to and from contacts and talkgroups.
• Use multimedia messaging to exchange text messages and files.
• Take advantage of emergency features.
• Perform user check and monitoring.

Requisite Knowledge: None

Prerequisites: None

WAVE PTX USER PROVISIONING PORTAL (PSA0077)

Course Overview: The course provides a detailed description and explanation of the parameters required for provisioning new subscribers on WAVE PTX platform.

Target Audience: Personnel responsible for provisioning and managing the end users on the WAVE platform.

Course Objectives: By the end of the course, the student will be able to:

• Understand the concepts of Push-to-Talk.
• Provision individual subscribers on WAVE platform.
• Modify individual subscribers data.
• Delete subscription.
• View the features enabled for individual subscribers.
• Select the feature packages as required by individual subscribers.

Requisite Knowledge: None

Prerequisites: None

WAVE PTX ENTERPRISE CONTACTS & GROUP MANAGEMENT PORTAL (PSA0078)

Course Overview: The course is designed for the corporate/enterprise/agency administrators responsible for managing the end users and their associated groups in their corporate/enterprise/agency. Discussion and explanation about certain features that can be enabled using CAT portal for the subscribers provisioned corporate/enterprise/agency on WAVE PTX platform.

Target Audience: Personnel responsible for provisioning and managing corporate (enterprise) contacts and groups for the end users on the WAVE PTX platform.

Course Objectives: By the end of the course, the student will be able to:

• Manage contacts at an enterprise level for individual subscribers.
• Create Talkgroups at an enterprise level.
• Create User Profiles and add them to users.
• Create Group Profiles and assign permissions.
• Manage and assign features for individual subscribers.
• Manage external subscribers.

Requisite Knowledge: None

Prerequisites: None

WAVE PTX HANDSET STANDARD MODE (PSA0079)

Course Overview: This course provides a detailed description of handset client usage for enterprise and features (as applicable and enabled at a customer level) on WAVE PTX platform. Topics include activation of handset standard client, usability of features such as IPA, Presence, Private Calls, Group Calls, Broadcast Group calling, PTX messaging, and Location features.

Target Audience: End users and Tier-1 engineers responsible for troubleshooting end user's usage experiences.

Course Objectives: By the end of the course, the student will be able to:

• Understand the Handset Standard client.
• Activate the handset standard client.
• Understand and work on the handset standard client features.
• Make/receive different call types.
• Send/receive multimedia messages.
• Use the Emergency feature options.
• Use the Handset Standard client for Enterprise or Corporate use cases.

Requisite Knowledge: None

Prerequisites: None

WAVE PTX HANDSET PTT RADIO MODE (PSA0080)

Course Overview: This course provides a detailed description of handset PTT Radio client (a.k.a LMR client) usage and features (as applicable and enabled at a customer level) on WAVE PTX platform. Topics include activation of handset PTT Radio client, usability of features such as IPA, Presence, Private Calls, Group Calls, Broadcast Group calling, PTX messaging, Ambient call, Discreet call, Location features, and Emergency calling.

Target Audience: End users and Tier-1 engineers responsible for troubleshooting end user's usage experiences.

Course Objectives: By the end of the course, the student will be able to:

• Differentiate between Handset Standard and Handset PTT Radio client types.
• Activate the Handset PTT Radio client type.
• Understand and work on the Handset PTT Radio client features.
• Make/receive different call types.
• Send/receive multimedia messages.
• Use the Emergency feature options.
• Use and apply the unique features available in Handset PTT Radio client.
• Use the Handset PTT Radio client for Public Safety and Emergency Response use cases.

Requisite Knowledge: None

Prerequisites: None

WAVE PTX DISPATCH CONSOLE & FEATURES (PSA0081)

Course Overview: This course provides a detailed description of Dispatch Console usage and features (as applicable and enabled for dispatch at customer level) on WAVE PTX platform. Topics include activation of Dispatch Console, usability of features such as Maps, Emergency calling, ABDG, Fleet member management, monitoring services, Location services and features, Private Calls, Group Calls, Broadcast Group calling, PTX messaging, Ambient call and Discreet call, status messaging, and emergency services.

Target Audience: End users and Tier-1 engineers responsible for troubleshooting end user's usage experiences.

Course Objectives: By the end of the course, the student will be able to:

• Differentiate between Handset clients and Dispatch client types.
• Activate the Dispatch console.
• Understand and work on the Dispatch console and its features.
• Locate and Manage fleet members.
• Make and receive different call types on the Dispatch console.
• Send and receive multimedia messages on the Dispatch console.
• Use the Emergency feature options.
• Use and apply the unique features available in the Dispatch console.
• Use the Dispatch console for Public Safety and Emergency Response use cases.

Requisite Knowledge: None

Prerequisites: None

WAVE PTX SYSTEM OVERVIEW & ARCHITECTURE (PTT0071)

Course Overview: This course provides a detailed insight into the customized architecture, components, interfaces, protocols used, port numbers, and virtual elements involved in forming the WAVE PTX platform for Broadband PTT applications and features.

Target Audience: This is a foundation course aimed at all engineering, operations, and technical support groups being trained to support the WAVE PTX network, platform, and services.

Course Objectives: By the end of the course, the student will be able to:

• Recognize the WAVE PTX product supplied by Motorola Solutions.
• Identify the major components of the WAVE PTX platform.
• Identify different subsystems and discuss the generic WAVE PTX architecture.

Requisite Knowledge: Key Organization Network and IT Systems, Networking Knowledge, Components And Functions.

Prerequisites: None

WAVE GATEWAY SYSTEM OVERVIEW & ARCHITECTURE (PTT0072)

Course Overview: The course is designed to provide a detailed insight into the architecture, components, and virtual elements involved in forming the WAVE Gateway platform for Broadband to LMR interoperability and its features.

Target Audience: This is a foundation course aimed at all engineering, operations, and technical support groups being trained to support the WAVE Gateway network, platform, and services.

Course Objectives: By the end of the course, the student will be able to:

• Recognize the WAVE Gateway product.
• Identify and understand the functionalities of major components available in the WAVE Gateway platform.
• Identify and understand different subsystems.
• Discuss the generic WAVE Gateway architecture.
• Locate technical reference documentation providing further detail.

Requisite Knowledge: Key Organization Network and IT Systems, Networking Knowledge, Components And Functions, Basic knowledge on respective radio networks such as ASTRO, DIMETRATM, and MOTOTRBOTM.

Prerequisites: None

WAVE SYSTEM ALARMS DASHBOARD (PTT0073)

Course Overview: The course is designed to provide exposure to the Alarms Dashboard tool used for real-time alarm monitoring on both the WAVE Push-to-Talk and LMR Solution.

Target Audience: Engineering or operations groups responsible for monitoring the alarm system for the WAVE PTT network, platform, and services.

Course Objectives: By the end of the course, the student will be able to:

• Describe the process of alarm generation and integration with other external alarm systems owned by the customer.
• Understand alarms with codes and descriptions for different subsystems.
• Troubleshoot alarms generated by different subsystems.
• Locate technical reference documentation providing further detail.

Requisite Knowledge: Knowledge on basic functionalities and features on WAVE Platform, Key organization network and IT systems, Networking knowledge, components, and functions.

Prerequisites: None

WAVE SYSTEM FIELD UTILITIES TOOL (PTT0074)

Course Overview: The course is designed to provide exposure to the Field Utilities tool, which is used for collection of logs, field checks from different components of the WAVE platform.

Target Audience: This is a maintenance course aimed at system operators responsible for troubleshooting the system by collecting logs and packets on broadband PTT network and services.

Course Objectives: By the end of the course, the student will be able to:

• Operate the field utilities tool and use all the features available on the tool.
• Collect the logs from different subsystems on WAVE platforms and WAVE Gateway platforms.
• Collect the packets at appropriate interfaces from different subsystems on WAVE platforms and WAVE Gateway platforms.
• Locate technical reference documentation providing further detail.

Requisite Knowledge: Knowledge on basic functionalities and features on WAVE and WAVE Gateway Platform.

Prerequisites: None

CRITICAL CONNECT (GATEWAY) PORTAL FOR INTEROPERABILITY WITH WAVE SYSTEM (PTT0075)

Course Overview: The course is designed to explain the onboarding process of an LMR network, devices, users, and applications as suited for Gateway platform. This course also explains the patch process between different talkgroups from LMR to LMR and LMR to Broadband networks.

Target Audience: Personnel responsible for configuring, managing, and integrating the LMR network with the broadband network. Personnel responsible for creating and managing talkgroup patches from an Agency/customer's end.

Course Objectives: By the end of the course, the student will be able to:

• Configure and integrate the existing LMR network with the Broadband network.
• Add new LMR devices, talkgroups, and applications as suitable.
• Configure logins for customer/agency, create new data access controls.
• Monitor the LMR interfaces and networks.
• Create/delete new patches by customer/agency.

Requisite Knowledge: Knowledge on basic functionalities and features on WAVE and WAVE Gateway Platform.

Prerequisites: None

MOTOROLA VIDEO SECURITY AND ACCESS CONTROL

Motorola Solutions offers a fixed video security ecosystem to meet both mission-critical and business-critical applications. Motorola Solutions builds on this strong foundation to bring new and improved surveillance and security solutions to life with products and systems that security professionals need -- driven by meaningful innovation. Motorola Solutions is moving ahead with best-in-class technologies designed from the ground up, specifically for professional applications that provide superior performance, reliability, and value.

The MSI Video Security and Access Control Training is dedicated to security professionals who want to keep up with ever-changing technology, want to learn about new products and systems, and want to stay current with industry best practices. With courses designed by subject matter experts, Motorola Solutions' instructor-led training combined with online courses deliver unparalleled education for today's video security professionals. Whether you are responsible for installing, designing, or selling, you'll find the right course for you.

Accessing and enrolling in training: Access Video Security & Access Control Training through the VS&A Tool Hub. For questions or to register for an account, email trainingvideoandaccess@motorolasolutions.com.

Visit the Training Center to browse Motorola Solutions' curriculum that covers video security and access control products and services.

CONTACT US

Visit Motorola Solutions' Global Education website: MOTOROLASOLUTIONS.COM/LEARNING

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MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2024 Motorola Solutions, Inc. All rights reserved.