Acekool CW2 Window Air Conditioner User Manual

Thank you for purchasing Acekool Window Air Conditioner. Before operating this unit, please read these instructions completely and keep the manual ready for further reference.

Important Safety Instructions

Before installing and using your air conditioner, please read this owner's manual carefully. Store this manual in a safe place for future reference. Your safety and the safety of others is very important. Please pay attention to all safety messages outlined in this user manual.

⚠ Warning

To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow the basic precautions below:

  • Plug into a grounded 3 prong outlet.
  • Do not remove the ground prong.
  • Do not use a plug adapter.
  • Do not use an extension cord.
  • Unplug the air conditioner before servicing.
  • Use two or more people to move and install the air conditioner.

⚠ This is a safety alert symbol. This symbol alerts you to potential hazards that can harm you or others or even cause death. All safety messages will directly follow the safety alert symbol and/or the words "DANGER" or "WARNING".

⚠ Danger

Failure to immediately follow these instructions can cause serious injury or even death.

⚠ Warning

All Safety messages alert you of potential hazards, how to reduce the chance of injury, and what can happen if instructions are not followed correctly.

Introduction to Refrigerants R32

The refrigerants used for air conditioners are environmentally friendly hydrocarbons R32. This kind of refrigerant is combustible and odorless. Moreover, it can burn and explode under certain conditions. However, there will be no risk of burning and explosion if you comply with the following table to install your air conditioner in a room with an appropriate area and use it correctly.

Compared with ordinary refrigerants, Refrigerant R32 is environmentally friendly and does not destroy the ozone layer and its greenhouse effect value is also very low.

Room area requests for air conditioner with Refrigerant R32

RefrigerantCapacity(Btu)Room Area
R32≤9KAbove 4m²
≤12KAbove 4m²
≤18KAbove 15m²
≤24KAbove 25m²

⚠ Warning

  • Please read the manual before installation, using, maintenance.
  • Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
  • Do not pierce or burn the appliance.
  • The appliance shall be stored in a room without continuously operating sources (for example: open flames, an operating ignition gas appliance or an operating electric heater.)
  • Please contact the nearest after-sale service center when maintenance is necessary. At the time of maintenance, the maintenance personnel must strictly comply with the Operation Manual provided by the corresponding manufacturer and any non-professional is prohibited from maintaining the air conditioner.
  • The handling, installation, storage, servicing and disposal must comply with the provisions of gas-related national laws and regulations, and also national wiring regulation.
  • It is necessary to clear away the refrigerant in the system when maintaining or scrapping an air conditioner. Be aware that refrigerants may not contain an odour.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. Unit operation limits: Outdoor side 61~110°F, 80%RH, indoor side 61~90°F, 80%RH.

Safety symbols: ⚠ (General Warning), 📖 (Read Manual), ℹ (Information), 📚 (Book/Manual).

Electrical Requirements

⚠ Warning: Electrical Shock

  • Hazard: Plug into a grounded 3 prong outlet.
  • Do not remove the ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock.

Visual description: An icon depicting a hand holding a power plug with a lightning bolt symbol, indicating electrical hazard.

The electrical ratings for your air conditioner are listed on the model and serial number label located on the front left side of the unit (when facing the front). Specific electrical requirements are listed in the chart below. Follow the requirements below for the type of plug on the power supply cord.

Wiring RequirementsPower Supply Cord
  • 115 volt (103min.—127 max)
  • (6K-8K) 0-8 amps / (10K-12K) 0-12 amps
  • (6K-8K)10-amp time-delay fuse or circuit breaker (10K-12K) 15-amp time-delay fuse or circuit breaker
  • Use on single outlet circuit only

Visual description: A diagram of a 3-prong power supply cord with a reset and test button box, and the plug itself.

Recommended Ground Method

For personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the customer's responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.

It is the customer's responsibility:

  • To contact a qualified electrician.
  • To assure that the electrical installation is adequate and in conformance with the National Electrical Code, ANSI/NFPA 70-latest edition, and all local codes and ordinances.

LCDI Power Cord and Plug

This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord that is required by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is damaged and leakage occurs, power will be disconnected from the unit.

The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly.

To test the plug:

  • Plug power cord into a grounded 3 prong outlet.
  • Press RESET (on some units a green light will turn on).
  • Press the TEST Button, the circuit should trip and cut all power to the air conditioner (on some units a green light may turn off).
  • Press the RESET button for use. You will hear a click and the A/C is not ready for use.

NOTES:

  • The RESET button must be engaged for proper use.
  • The power supply cord must be replaced if it fails to trip when the TEST button is pressed and the unit fails to reset.
  • Do not use the power supply cord as an ON/OFF switch. The power supply cord is designed as a protection device.
  • A damaged power supply cord must be replaced with a new power supply cord.
  • The power supply cord contains no user serviceable parts. Opening the tamper-resistant case voids all warranty and performance claims.

Visual description: A power plug with a rectangular box containing 'RESET' and 'TEST' buttons, and a circular indicator light.

NOTES: Your unit's power cord and plug may differ from the one shown.

Packing List

The following items are included with your Acekool Window Air Conditioner CW2:

  • Window Air Conditioner ×1 (Main unit, depicted with front control panel and louvers)
  • Remote Control ×1 (Handheld remote with buttons for POWER, COOL, FAN, SPEED, TIMER, ECO, DISPLAY, AUTO MODE, FAN ONLY, SLEEP)
  • Top Rail (With sponge) ×1 (Long, flat bar with sponge attached)
  • Lock Frame ×2 (L-shaped metal bracket)
  • Filler Panels ×2 (Accordion-style panels with "Left" & "Right" remarks on the front face)
  • Sash Lock (Two holes) ×1 (Small metal bracket with two screw holes)
  • Window Sash Seal (Sponge) ×1 (Roll of sponge material)
  • Foam Top Window Gasket ×1 (Thin sponge for back-up using)
  • Insulation strip (Sponge) ×2 (Only for E-star model)
  • 3/8" Screws ×4
  • 1/2" Screws ×3
  • 3/4" Screws ×4
  • Remote Control Battery ×2 (AAA batteries)

Installation & Assembly Instructions

Some assembly is required for your new air conditioner. Please read and follow these instructions carefully.

  • This air conditioner is designed to be installed in a standard double-hung window with a window width between 23" and 36" (584mm-914 mm).
  • The air conditioner can be installed without the accordion panels to fit in a narrow window opening. See the window dimensions.
  • The Lower Sash (the lower part of the window that moves up and down) must allow for 14.5" of vertical clearance when open. (See diagram below).
  • All supporting parts must be secured to firm wood, masonry, or metal.
  • The electrical outlet must be within reach of the power cord.
  • The air conditioner should be tilted about 3° for better drainage of condensate and rainwater.

Diagram description: A cross-section view of a window installation. The air conditioner unit is shown with its bottom resting on the window sill. The interior wall, stool, sill, and exterior wall are labeled. Dimensions for window width (23-36 inches / 584-914 mm) and vertical clearance (14.5 inches / 368 mm) are indicated.

NOTE: Save the product packaging and installation instructions for future reference. Store the air conditioner in the product box when not in use for an extended period of time.

Top Rail Assembly

The top rail must be assembled prior to installing the air conditioner in the window. Tools Needed: Phillips Head Screw Driver

Attaching the Top Rail to the Air Conditioner

  • Remove the air conditioner from the box and place on a hard and flat surface.
  • Remove top rail from the top of the packaging material as shown in diagram A.
  • Align the hole in the top rail with those in the top of the unit as shown in diagram B.
  • Secure the top rail to the unit with the 3/8" screws as shown in diagram C.

⚠ Caution

When handling the unit, be careful to avoid cuts from the sharp metal edges and aluminum fins on the front and rear coils.

Diagram A description: Shows the top rail being removed from packaging, indicating it's a separate component.

Diagram B description: Illustrates aligning the top rail with the top of the air conditioner unit, showing screw holes.

Diagram C description: Depicts securing the top rail to the unit using 3/8" screws.

NOTE: For safety reasons, all 4 screws must be used to attach the top rail.

How to Install

NOTE: Top Rail and Sliding Panels at each side are offset to provide the proper pitch to the rear of (5/16"). This is necessary for proper condensed water utilization and drainage. If you are not using the Side Panels for any reason, this pitch to the rear must be maintained!

  1. Place unit on floor, a bench or a table. There is a Left and Right Window Filler Panel; be sure to use the proper panel for each side. When installed, the flange for securing the panel in place to the window sill will be facing into the room.
  2. Hold the Accordion Panel in one hand and gently pull back the center to free the open end. (See diagram 2).
  3. Slide the free end of the panel into the cabinet as shown in diagram 3. Slide the panel down. Be sure to leave enough space to slip the top and bottom of the frame into the rails on the cabinet.

Diagram 2 description: A hand pulling the accordion panel to extend it.

Diagram 3 description: Shows the accordion panel being slid into the side channel of the air conditioner unit.

  • Once the panel has been installed on the side of the cabinet, make sure it sits securely inside the frame channel by making slight adjustments. Slide the top and bottom ends of the frame into the top and bottom rails of the cabinet. (See diagram 4).
  • Slide the panel all the way in and repeat on the other side.

Diagram 4 description: Illustrates the accordion panel fully inserted into the frame channels of the air conditioner.

  1. Keep a firm grip on the air conditioner, carefully place the unit into the window opening so the bottom of the air conditioner frame is against the window sill (diagram 5). Carefully close the window behind the top rail of the unit. (Suggest to keep a downward oblique, to let accumulated rain water to drain out, from back side of the unit bottom.)

Diagram 5 description: Shows the air conditioner unit being placed into a window opening, with the bottom frame resting on the sill.

  1. Extend the side panels out against the window frame (diagram 6).

Diagram 6 description: Illustrates extending the accordion side panels to fill the window opening.

  1. Place the frame lock between the frame extensions and the window sill as shown (diagram 7). Drive 3/4" (19 mm) locking screws through the frame lock and into the sill (diagram 8).

NOTE: To prevent window sill from splitting, drill 1/8" (3 mm) pilot holes before driving screws.

Diagram 7 description: Shows the placement of the frame lock between the extended side panel and the window sill.

Diagram 8 description: Illustrates driving screws through the frame lock into the window sill.

  1. Drive 1/2" (12.7mm) locking screws through frame holes into window sash (diagram 9 & 10).

Diagram 9 description: Shows a hand driving a screw into the window sash through a hole in the air conditioner frame.

Diagram 10 description: Provides a close-up view of the screw being driven into the window sash.

  1. To secure lower sash in place, attach right angle sash lock with 3/4" (19 mm) screw as shown (diagram 11).

Diagram 11 description: Illustrates attaching the right angle sash lock to secure the lower window sash.

  1. Cut foam seal and insert in the space between the upper and lower sashes (diagram 12).

Diagram 12 description: Shows a hand inserting a foam seal into the gap between the upper and lower window sashes.

If AC is Blocked by Storm Window

Add wood as shown in diagram 13, or remove storm window before air conditioner is installed.

Diagram 13 description: A cross-section diagram showing a storm window frame. It illustrates adding a wooden board between the storm window frame and the air conditioner unit to ensure proper pitch for drainage. The board thickness should be as required for proper pitch to the rear, along the entire sill, fastened with nails or screws.

If Storm Window Frame must remain, be sure the drain holes or slots are not caulked or painted shut. Accumulated Rain Water or Condensation must be allowed to drain out.

Removing AC From Window

  • Turn AC off, and disconnect power cord.
  • Remove sash seal from between windows, and unscrew safety lock.
  • Remove screws installed through frame and frame lock.
  • Close (slide) side panels into frame.
  • Keeping a firm grip on air conditioner, raise sash and carefully "rock" air conditioner backward to drain any condensate water in base of unit. Be careful not to spill any remaining water while lifting unit from window.
  • Store parts with air conditioner.

Air Conditioner Use

Operating your air conditioner properly helps you to obtain the best possible results. This section explains proper air conditioner operation.

IMPORTANT:

  • If the air conditioner is turned off, wait at least 3 minutes before turning it back on. This prevents the air conditioner from blowing a fuse or tripping a circuit breaker.
  • Do not try to operate your air conditioner in the cooling mode when outside temperature is below 65°F (18°C). The inside evaporator coil will freeze up, and the air conditioner will not operate properly.

NOTE: In the event of a power failure, your air conditioner will operate at the previous settings when the power is restored.

Normal Operating Sounds

  • You may hear a pinging noise caused by water hitting the condenser, on rainy days, or when the humidity is high. This design feature helps remove moisture and improve efficiency.
  • You may hear the thermostat click when the compressor cycles on and off.
  • Water will collect in the base pan during rain or days of high humidity. The water may overflow and drip from the outside part of the unit.
  • The fan may run even when the compressor is not on.

Electronic Control Panel

NOTE: This display always shows the room temperature in Fan Mode except when setting the Set temperature or the Timer.

Visual description of the control panel: A rectangular panel with a digital display in the center showing "8.8". To the left are indicators for HIGH, MED, LOW, AUTO SPEED. To the right are indicators for COOL, DRY, FAN, AUTO MODE. Below the display are buttons: FAN SPEED, ECO, MODE, POWER, FILTER, SLEEP, TIMER. Numbered lines point to different sections of the panel.

  1. Digital Display: Without timer setting, the operation mode is Cooling, Dry, Fan and Auto, and the set temperature will be displayed. Time will be displayed under timer setting.
  2. ▲ and ▼ Button: Use these buttons on the control panel and remote to increase or decrease the Set Temperature or Timer. Long press the down button for 3 seconds can override the dry mode. Temperature range: 61°F~88°F or 16°C~31°C.
  3. Power Button: Turn the air conditioner on and off.
  4. Mode Button: Press the mode button to cycle through the various modes: Cool, Dry, Fan and Auto.

Cool Mode:

The cooling function allows the air conditioner to cool the room and at the same time reduces humidity. Press the MODE button to activate the cooling function. To optimize this function adjust the temperature by pressing the up and down arrows and the speed by pressing the Fan Speed button.

Dry Mode:

This function reduces the humidity of the air to make the room more comfortable. Press the MODE button to set the DRY mode. An automatic function of alternating cooling cycles and air fan is activated.

Fan Mode:

This function only works when the air conditioner is vented. Press the MODE button to set the FAN mode. With pressing the FAN SPEED button, the speed changes in the following sequence: HIGH, MED, LOW in FAN mode. The remote control also stores the speed that was set in the previous mode of operation.

Auto Mode:

In AUTO mode the unit automatically chooses the mode of operation (COOL, or FAN). In this mode the temperature is set automatically according to the room temperature (tested by the temperature sensor which is incorporated in the indoor unit).

  1. Timer Button: Use these buttons on the control panel and remote to set the Timer.
Timer Off:

The timed stop is programmed by pressing TIMER button. Set the rest time by pressing the ▲ or ▼ button until the rest time displayed is to your demand then press TIMER button again.

Timer On:

When the unit is off, press TIMER button at the first time, set the temperature with pressing the ▲ or ▼ button. Press TIMER button at the second time, set the rest time with pressing the ▲ or ▼ button. Press TIMER button at the third time, confirm the setting, then it will show on the display.

Note: It can be set to automatically turn off or on in 0.5-24 hours. Each press of the ▲ or ▼ buttons will increase or decrease the timer. The Timer can be set in 0.5 hours increment below 10 hours and 1 hour increment for 10 hours or above. The SET light will turn on while setting. To cancel the set function, press the TIMER button again.

  1. Eco Button: When the unit is in ECO mode, the light will turn on. In ECO mode, the unit will turn off once the room is cooled to the user-set temperature. The unit will turn back on when the room temperature rises above the user-set temperature. Before the compressor starts, the fan motor will run for a while, then it will stop for a while, and will repeat to provide a much more comfortable feeling and save energy.
  2. Sleep Button: Press the SLEEP button, all of the display lights will turn off after a while, but the Sleep light is always on. In SLEEP mode, the air conditioner will automatically adjust the temperature and fan speed to make the room more comfortable during the night. The set temperature will automatically raise or decrease based on the room temperature and the duration of sleep.
  3. Fan Speed Button: Press the FAN SPEED button to choose the fan speed options. You can choose HIGH, MED, LOW or auto speed in COOL mode and choose HIGH, MED, LOW in FAN mode.
  4. Filter Button: When the Filter Check light is off, it is not necessary to press the Filter Check button. When the Filter Check light is on, you can turn off the light by pressing the Filter Check button. After the fan motor works for 500 total hours, the Filter Check light will turn on to remind the user to clean the filter.
  5. Directional Louvers: To direct the airflow, use the horizontal wheel to control the horizontal direction, control the vertical direction.

Visual description: A front view of the air conditioner's louvers. Two main sections are shown, each with horizontal slats. Above the slats are small horizontal wheels labeled "Horizontal Wheel" for adjusting airflow. The areas where air exits are labeled "Air Deflector".

REMOTE CONTROL

Visual description of the remote control: A rectangular remote with a central circular POWER button. Below it are buttons for SLEEP, FAN SPEED, TIMER, ECO, DISPLAY, AUTO MODE, FAN ONLY. Up and down arrow buttons are present for temperature/timer adjustment. The Acekool logo is at the bottom.

  1. POWER: Turn the air conditioner on and off.
  2. Cool: Press the COOL button to COOL mode.
  3. ▲ and ▼ Buttons: Use these buttons on the control panel and remote to increase or decrease the Set Temperature or Timer. Temperature range: 61°F~88°F or 16°C~31°C.
  4. Sleep: Press the SLEEP button, all of the display lights will turn off after a while, but the Sleep light is always on. In SLEEP mode, the air conditioner will automatically adjust the temperature and fan speed to make the room more comfortable during the night. The set temperature will automatically raise or decrease based on the room temperature and the duration of sleep.
  5. Timer: Use these buttons on the control panel and remote to set the Timer.
Timer Off:

The timed stop is programmed by pressing TIMER button. Set the rest time by pressing the ▲ or ▼ button until the rest time displayed is to your demand then press TIMER button again.

Timer On:

When the unit is off, press TIMER button at the first time, set the temperature with pressing the ▲ or ▼ button. Press TIMER button at the second time, set the rest time with pressing the ▲ or ▼ button. Press TIMER button at the third time, confirm the setting, then it will show on the display.

Note: It can be set to automatically turn off or on in 0.5-24 hours. Each press of the ▲ or ▼ buttons will increase or decrease the timer. The Timer can be set in 0.5 hours increment below 10 hours and 1 hour increment for 10 hours or above. The SET light will turn on while setting. To cancel the set function, press the TIMER button again.

  1. Auto Mode: In AUTO mode the unit automatically chooses the mode of operation (COOL, or FAN). In this mode the temperature will be set automatically according to the room temperature (tested by the temperature sensor which is incorporated in the indoor unit.).
  2. Fan Speed: Press the FAN SPEED button to choose the fan speed options. You can choose HIGH, MED, LOW or auto speed in COOL mode and choose HIGH, MED, LOW in FAN mode.
  3. Display: To press the DISPLAY button, it can switch off/on all lights or LED display.
  1. ECO: When the unit is in ECO mode, the light will turn on. In ECO mode, the unit will turn off once the room is cooled to the user set temperature. The unit will turn back on when the room temperature rises above the user set temperature. Before the compressor starts, the fan motor will run for a while, then it will stop for a while, and will repeat to provide a much more comfortable feeling and save energy.
  2. Fan Only: Press the Fan Only button to FAN ONLY mode.

Battery Size:

AAA-NOTE: Do not mix old and new batteries or different types of AAA batteries.

Care and Cleaning

Clean your air conditioner to keep it looking new and to minimize dust build up.

Air Filter Cleaning

The air filter should be checked at least once every month to see if it needs cleaning. Trapped particles and dust can build up in the filter and may decrease airflow as well as cause the cooling coils to accumulate frost.

To clean the air filter:

  • Remove the filter by sliding it out from the front right side of the air conditioner. (See diagram 14).
  • Wash the filter using liquid dish soap and warm water. Rinse the filter thoroughly. Gently shake the filter to remove excess water.
  • Let the filter dry completely before placing it into the air conditioner.
  • If you do not wish to wash the filter, you may vacuum the filter to remove the dust and other particles.

Diagram 14 description: An illustration showing the air filter being slid out from the front right side of the air conditioner unit. The filter has a handle for easy removal.

Wear and Tear

To minimize wear and tear on the air conditioner, always wait at least 3 minutes before changing modes. This will help prevent the compressor from overheating and the circuit breaker from tripping.

Cabinet Cleaning

To clean the air conditioner cabinet:

  • Unplug the air conditioner to prevent shock or a fire hazard. The cabinet and front panel of the air conditioner may be dusted with an oil-free cloth or washed with a cloth dampened in a solution of warm water and mild liquid soap. Rinse thoroughly with a damp cloth and wipe dry.
  • Never use harsh cleaners, wax or polish on the cabinet front.
  • Be sure to wring excess water from the cloth before wiping around the controls. Excess water in or around the controls may cause damage to the air conditioner.

Winter Storage

To store the air conditioner when it is not in use for an extended period of time, remove it carefully from the window according to the installation instructions and cover it with plastic or place it in the original box.

Troubleshooting

ProblemPossible CausesSolutions
The Air Conditioner will not startThe air conditioner is unpluggedMake sure the air conditioner plug is pushed completely into the outlet.
The fuse is blown/circuit breaker is trippedCheck the house fuse/circuit breaker box and replace the fuse or reset the breaker.
Power failureThe unit will automatically re-start when power is restored.
There is a protective time delay (approx. 3 minutes) to prevent tripping of the compressor overload. For this reason, the unit may not start normal cooling for 3 minutes after it is turned back on.
The current interrupter device is tripped
  • Press the RESET button located on the power cord plug.
  • If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician.
The Air Conditioner does not cool as it shouldAirflow is restrictedMake sure there are no curtains, blinds, or furniture blocking the front of the air conditioner.
The temperature control may not be set correctlyLower the set thermostat temperature.
The air filter is dirtyClean the filter. See the Cleaning and Care Section of the manual.
The Air Conditioner is freezing upIce blocks the air flow and stops the air conditioner from cooling the roomSet the MODE dial to HIGH FAN or HIGH COOL and set the thermostat to a higher temperature.
The cooling coils are frozen
The Remote Control is not workingThe batteries are inserted incorrectlyCheck the position of the batteries.
The batteries may be deadReplace the batteries.
Water is dripping outsideHot and humid weatherThis is normal.
Water is dripping inside the roomThe air conditioner is not correctly tilted outsideFor proper water drainage, make sure the air conditioner is slightly tilted downward from the front of the unit to the rear.
Water collects in the base panMoisture removed from the air is draining into the base panThis is normal for a short period in areas with low humidity and normal for a longer period in areas with high humidity.
Display dr and unit without controlThe air conditioner is under demand response, only turn ON/OFF can be activated, and the set temperature may raise, and the compressor may stopIt is the demand response condition, you can wait for the Delay time or override it by long press down button for 3s on the control panel.

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