Cisco Expressway Administrator Guide

Introduction to Cisco Expressway

The Cisco Expressway is a powerful platform designed to facilitate comprehensive collaboration services within an enterprise. It leverages advanced firewall-traversal technology to extend collaboration boundaries, enabling seamless communication across various networks and devices. This guide provides administrators with the essential information to configure, manage, and optimize the Cisco Expressway for features such as secure remote access, business-to-business communication, and integration with other collaboration tools.

Key functionalities include:

  • Secure firewall traversal for extended reach
  • Enabling business-to-business, business-to-consumer, and business-to-cloud connections
  • Providing session-based access for remote workers without VPN clients
  • Supporting a wide range of devices, including those used with Cisco Jabber
  • Facilitating Bring-Your-Own-Device (BYOD) strategies

Key Features and Capabilities

The Cisco Expressway system offers a robust set of features to enhance enterprise collaboration. It can be deployed in different configurations, such as Expressway-C for call control and Expressway-E for DMZ traversal, working together to provide a unified experience. The system supports various services, including Cisco Spark Hybrid Services, Mobile and Remote Access, Jabber Guest Services, and more. Administrators can utilize the Service Setup Wizard for an intuitive configuration process, tailoring the system to specific organizational needs.

Explore the detailed sections within this guide to understand:

  • Expressway types (Expressway-C and Expressway-E)
  • Service configuration and management
  • Network and system settings
  • Protocols like SIP and H.323
  • Bandwidth control and call processing
  • User account management and security
  • Maintenance, diagnostics, and troubleshooting

For further details and support, please visit Cisco's official website.

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