RIGADO 500 Series Cascade Gateway User Manual

User Manual for RIGADO models including: Cascade-500, Cascade-500-A, Cascade-500-W, Cascade-500-X, 500 Series Cascade Gateway, 500 Series, Cascade Gateway, Gateway

[PDF] Cascade-500 Series Gateway User Manual - Rigado

Mar 6, 2025 · Cascade-500-W. Edge Gateway with Bluetooth , Wi-Fi, Ethernet, and LTE Cat1/3G/2G cellular connectivity. Not Recommended for New Designs (NRND).

Cascade-500 Series Gateway User Manual

File Info : application/pdf, 24 Pages, 3.02MB

Cascade-500-Series-Gateway-User-Guide-v1.17

Cascade-500 Series Gateway User Manual

Rigado Cascade-500 Series User Manual v1.17
Contents
Introduction ....................................................................................................................................................... 2 1 Planning ...................................................................................................................................................... 3
1.1 Coverage............................................................................................................................................................ 3 1.2 Connections....................................................................................................................................................... 3 1.3 Placement.......................................................................................................................................................... 3 2 Gateway Hardware ..................................................................................................................................... 4 2.1 Specifications..................................................................................................................................................... 4 2.2 Electrical Specifications ..................................................................................................................................... 6 2.3 Interfaces........................................................................................................................................................... 7 3 Mechanical Information ........................................................................................................................... 10 3.1 Cascade-500 and Cascade-500-A Dimensions................................................................................................. 10 3.2 Cascade-500-W and Cascade-500-X dimensions ............................................................................................ 10 4 Installation................................................................................................................................................ 11 4.1 Equipment ....................................................................................................................................................... 11 4.2 Mounting Tools ............................................................................................................................................... 11 4.3 Mounting Instructions ..................................................................................................................................... 12 4.4 Hole Drilling Template..................................................................................................................................... 14 5 Gateway Setup.......................................................................................................................................... 15 5.1 Initial Boot ....................................................................................................................................................... 15 5.2 Edge Direct Connection ................................................................................................................................... 15 5.3 Troubleshooting .............................................................................................................................................. 16 6 Regulatory Information............................................................................................................................ 17 6.1 Authorized Countries and Territories.............................................................................................................. 17 6.2 FCC Statement ................................................................................................................................................. 19 6.3 IC Statement .................................................................................................................................................... 20 6.4 CE Statement ................................................................................................................................................... 20 6.5 RF Exposure Statement ................................................................................................................................... 21 6.6 Non-modification Warning Statement............................................................................................................ 21 6.7 Taiwan (NCC) Statement ................................................................................................................................. 21 6.8 Open Source .................................................................................................................................................... 21 6.9 Product Insert Compliance Information....................................................................................................... 22
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Rigado Cascade-500 Series User Manual v1.17
Introduction
Cascade-500 series Gateways are part of Rigado's Cascade Edge-as-a-Service solution that offer powerful and cost-effective edge network infrastructure for large-scale, low-power wireless deployments. Cascade gateways provide commercial and enterprise IoT project and product teams with flexible edge computing power, a robust containerized application environment, and a variety of wireless device connectivity options.

Models included in this document

Cascade-500

Edge Gateway with ®, Wi-Fi, and Ethernet connectivity

Cascade-500-A Cascade-500-W Cascade-500-X

Edge Gateway with Bluetooth®, Wi-Fi, and Ethernet connectivity (Alternate SKU for Cascade-500 with improved availability) Edge Gateway with Bluetooth®, Wi-Fi, Ethernet, and LTE Cat1/3G/2G cellular connectivity. Not Recommended for New Designs (NRND). Edge Gateway with Bluetooth®, Wi-Fi, Ethernet, and LTE Cat1/3G/2G cellular connectivity (Alternate SKU for Cascade-500-W with improved availability)

Revision History

Version Description

V1.0

Initial Release

V1.1

Add regulatory statements; sections 6.4 and 6.5

V1.2

Added interface drawing and descriptions for Cascade-500-W

V1.3

Clarify cellular info in section 2.1

V1.4

Updated regulatory information in sections 2 and 6

V1.5

Updated regulatory statement; section 6.4

V1.6

Updated operating temperature and mounting guide

V1.7

Updated electrical specifications (section 2.2.2) and country list (section 6.1)

V1.8

Update country list in regulatory section (section 6.1), added insert (section 6.9), updated power consumption in section 2.2.3. Minor formatting throughout.

V1.9

DRAFT - Add regions and regulatory details to compliance sections (sections 2.1 and 0). Add details for Cascade-500-A and Cascade-500-X

V1.10

Updated Rigado address, FCC statement, and IC statement. Added note about operation through extended temperature range, and additional certified countries in 2.1 and 6.1, and 6.9. Changed Bluetooth® references to the latest branding guidelines. Added notes about Cascade-500-W Not Recommended for New Designs.

v.1.11

Added New Zealand certification to C500X

v.1.12

Added additional IC statement

v.1.13

Minor text changes to support Oman certification

v.1.14 v.1.15 v1.16 V1.17

Updated Rigado address, consolidated the FCC Responsible Party data into 1 section, added EU Economic Operator requirements to the CE statement, updated the product inserts, added additional certifications and certified countries, backed out Oman specific change from ver 1.13. Table in 6.1 changed to add Turkey for Cascade-500-A and Cascade-500-X, removed Cascade-500 Brazil, Israel, Azerbaijan, and Vietnam and made corresponding changes in the Certifications section.
Table in 6.1 changed to remove India from C500 and add India to C500-X, Warning statement on not using both POE and barrel jack power simultaneously added to 2.3.1 and 2.3.4, removed Brazil(Anatel) statement Updated supported countries, added section 6.8 OSS licensing URL

Date
2018-08-21 2019-09-11 2019-09-13 2019-09-18 2020-06-17 2020-09-22 2021-03-24 2021-05-25 2021-08-25 2022-06-09 2023-02-14
2023-05-12 2023-06-05 2023-08-22 2023-01-15
2024-06-05
2024-08-22
2025-03-06

Rigado Cascade-500 Series User Manual v1.17
1 Planning
Planning is key to the success of any hardware installation. There are many things to consider when installing a wireless system into a space. Key elements for consideration are listed in the sections below.
1.1 Coverage
In a typical commercial space expected coverage area is about 4,000 sq. ft. per Gateway. However, the area of coverage for each Gateway is dependent on the layout and construction of the facility where it is installed. A Gateway in an open floor plan will have a larger coverage area than a closed floor plan with many walls. Building construction materials also affect coverage drywall and glass permit more coverage than brick and concrete. Note that brick or concrete walls should be planned around, as signals have poor penetration through these types of walls. If coverage is required on both sides of a brick or concrete wall, plan for a Gateway on each side.
If a higher level of coverage planning precision is required, Rigado suggests using a Wi-Fi site planning tool to simulate coverage. There are multiple planning tools available online, both free and professional. For use in this application, it should allow for changing the Access Points transmit power and characteristics for the Rigado Gateway.
1.2 Connections
Connectivity is an important consideration when planning a new installation. To function properly, the Gateway needs both power and internet connection. For power, the options are Power over Ethernet (PoE) or AC wall power (adapters available upon request). For internet connection, the options include Wi-Fi, Ethernet, or LTE (Cascade-500-W and Cascade-500-X only).
Rigado suggests using PoE-enabled Ethernet for the Gateway connection. PoE provides both power and data to the Gateway with only one cable for installation. When using Wi-Fi or LTE connectivity network credentials need to be pre-loaded onto gateways before installation on site.
1.3 Placement
Correct placement of Gateways is important in achieving the desired coverage. Generally, mounting Gateways up high and out of reach is recommended, as this improves line of sight while decreasing the likelihood of physical tampering. Avoid mounting gateways near large metal obstructions or objects such as in support beams or HVAC ducts as it is not recommended to mount the Gateway directly to any large metal surface.
Gateways do not need to be visible for operation. When mounting above drop ceilings or in open office style spaces, it is recommended to mount the Gateway below the level of any ceiling HVAC ducts to avoid dead spots.
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Rigado Cascade-500 Series User Manual v1.17

2 Gateway Hardware

2.1 Specifications

Processor

i.MX6ULL (Y2)

800MHz, 32bit ARM® CortexTM-A7

Memory

Memory (Volatile)

512 MB DDR3L SDRAM @ 400MHz, x16

Memory (Bulk Storage)

8GB eMMC

Wi-Fi (802.11a/b/g/n/ac)

Frequency

2.412GHz - 2.472GHz; 5.180GHz 5.700 GHz (region dependent)

Modulations

DSSS, FHSS | OFDM

Transmit Power

19dBm for 2.4GHz band, 18dBm for 5GHz band, depending on modulation

Receiver Sensitivity

-98 to -72dBm for 2.4GHz band, -92 to -68dBm for 5GHz band, based on modulation

Antenna

Integrated Dual-band Antenna

Bluetooth® Connectivity Bluetooth® Version LE Connections Frequency Modulations Transmit Power Receiver Sensitivity

BMD-345 Module 5.1 (Bluetooth® Low Energy) Up to 6 connections supported 2.402 to 2.480 GHz GFSK at 1Mbps, 2Mbps data rates 12dBm -108 to -98dBm, depending on modulation

Cellular LTE Cat1 with 3G/2G fallback (Cascade-500-W only) Not Recommended for New Designs

LTE (E-UTRA FDD) Frequencies

700, 800, 850, 900, 1700/2100 (AWS), 1800, 1900, 2100, 2600 MHz (bands 1, 2, 3, 4, 5, 7, 8, 12, 18, 19,20, 28) (region dependent)

UMTS FDD Frequencies

800, 850, 900, 1700/2100 (AWS), 1800, 1900, 2100 MHz (bands I, II, IV, V, VIII, IX, XIX) (region dependent)

GSM/GPRS/EDGE Frequencies GSM 850, 900, 1800, 1900 MHz

Modulations

GMSK/QPSK/16QAM

Power Class (per listed 3GPP release)

EGSM850/900: Class 4, GSM1800/1900: Class 1, according to release 99 GSM 850/900/1800/1900 8-PSK: Class E2, according to release 99 UMTS 800/850/900/AWS/1800/1900/2100: Class 3, according to release 99 LTE 700/800/850/900/AWS/1800/1900/2100/2600: Class 3 according to release 8

Antenna

Dual external dipole antennas, 5.0dBi

GPRS/EGPRS Multislot Class

Cellular LTE Cat1 with 3G/2G fallback (Cascade-500-X only)

LTE (E-UTRA FDD) Frequencies

700, 800, 850, 900, 1700/2100(AWS), 1800, 1900, 2100, 2600 MHz (bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 18, 19, 20, 26, 28, 66) (region dependent)

LTE (E-UTRA TDD) Frequencies 2300, 2500, 2600 (bands 38, 40, 41)

UMTS FDD Frequencies

850, 900, 1700/2100 (AWS), 1900, 2100 MHz (bands I, II, IV, V, VI, VIII) (region dependent)

GSM/GPRS/EDGE Frequencies GSM 850, 900, 1800, 1900 MHz

Modulations

GMSK/QPSK/16QAM

Power Class (per listed 3GPP release)

Antenna

Dual external dipole antennas, 5.0dBi

GPRS/EGPRS Multislot Class

Rigado Cascade-500 Series User Manual v1.17

Ethernet 10/100 Base-T RJ-45 connector with PoE Support USB USB 2.0, Type-A Host connector Dimensions

Cascade-500 / Cascade-500-A Enclosure
Cascade-500-W / Cascade-500-X with cellular antennas
Weight

Length Width Height Length Width Height

127 mm 127 mm 30 mm 196 mm 38 mm 13 mm

Cascade-500 / Cascade-500-A

Unit Packaging

156 g 97 g

Unit

180 g

Cascade-500-W / Cascade-500-X Antennas (2) 79 g (39.5 g each)

Accessories

Packaging Power Supply (Wall Adapter) Mounting Kit

218 g 80 g 56 g

Hardware
Power supply Temperature Range

4.5 to 5.5VDC, 2A max via Barrel Jack (5.5mm x 2.1mm)
0 to +60°C

36-57V (IEEE 802.3af) via Ethernet connector (RJ-45)

Certifications Cascade-500 Cascade-500-A

FCC / ISED / CE-RED / RCM / MIC (Japan)/ WPC / SUTEL / IMDA / NTC / UKCA / NCC (Nigeria) / CRA / NCC (Taiwan) / CMIIT / SIRIM / ICT (Qatar) / NBTC / KCC
FCC / ISED / CE-RED / UKCA / RCM

Cascade-500-W

FCC / ISED / CE-RED / UKCA / RCM / GCF / PTCRB / AT&T

Cascade-500-X

FCC / ISED / CE-RED/ UKCA / RCM/ NOM/ IFT/ Kvalitet Mark (Serbia)/ PTCRB/ AT&T

Rigado Cascade-500 Series User Manual v1.17

2.2 Electrical Specifications

2.2.1 Operating Conditions

Symbol

Parameter

VAUX Operating supply voltage at barrel jack

VPOE Operating supply voltage at Ethernet connector (PoE)

Operating ambient temperature

TA-EXT Extended operating temperature range5

Min. Typ. Max. Unit

4.5 5.0

5.5

°C

-20 25

°C

2.2.2 USB Connector Power

Symbol

Parameter

VUSB

Operating output voltage at USB connector for loads up to 500mA1

Cascade-500(-W) Cascade-500-A/X

Min. Typ. Max. Unit

4.0 4.3 5.5

4.5 4.8 5.5

2.2.3 Power Consumption

Symbol

Parameter

PPOE Power consumption2 referenced at PoE input

Min. Typ. Max. Unit

1.8 2.5

5.6

2.2.4 Absolute Maximum Ratings3

Symbol VAUX_MAX

Parameter Voltage at barrel jack4

VPOE_MAX Voltage at Ethernet connector (for PoE)

Storage temperature

Min.

Max.

Unit

-5

-0.3

-20

°C

1. USB is an output only do not attempt to power the unit via the USB connector 2. Power consumption is dependent upon unit configuration (SKU) and application. Numbers provided in this table
describe a Cascade-500-W unit connected to a cellular network, powered over Ethernet, without USB load. 3. Do NOT operate the unit under these conditions.
4. The unit will NOT operate over this voltage range. Prolonged exposure to these conditions is NOT recommended.
5. Operating over the extended temperature range may result in reduced performance.

Rigado Cascade-500 Series User Manual v1.17

2.3 Interfaces
Interface features are described throughout this section, including power and data connectivity, and button and LED location and behavior.

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Figure 1 Cascade Gateway Back View

2.3.1 Ethernet with Power over Ethernet support
The Gateway is equipped with a single 10/100 Base-T Ethernet connector. For configurations supporting PoE (802.3af), the Gateway will operate when powered by either a PoE switch (endspan) or injector (mid-span).
Warning: The gateway must not be powered using POE at the same time as with an AC/DC wall adapter (described in section 2.3.4). Doing so may cause permanent damage not covered under warranty.

2.3.2 Reset Button
The reset button provides both soft and hard reset capabilities, depending on the length of the press. The timing is described in the following table:

Reset Action Quick Press Short Press Long Press Very Long Press

Time < 2 seconds 2-4 seconds 10-15 seconds > 30 seconds

Behavior Soft Reboot Network Reset Hard Reset Factory Reset

2.3.3 USB
A USB 2.0 Type-A connector on the Gateway board provides access to a High Speed (up to 480Mbps) USB host.

2.3.4 Barrel Jack
The Gateway provides a 5.5mm x 2.1mm barrel jack for 5V DC input. Any AC/DC wall adapter used to power the gateway must be rated up to 2A. Please note that actual current consumption is dependent upon the software deployed on the Gateway.

Rigado Cascade-500 Series User Manual v1.17 Warning: The gateway must not be powered using an AC/DC wall adapter at the same time as with POE (described in section 2.3.1). Doing so may cause permanent damage not covered under warranty.

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Figure 2 Cascade Gateway Top and Bottom View
2.3.5 Front Button
A front facing button is located on the face of the Gateway. This button is not enabled on the default Gateway configuration.
2.3.6 Multi-color LED
A multi-color (red/green/blue) LED located near the user button provides a means of visual indication for the user. For additional information regarding LED behavior, please refer to docs.rigado.com.
2.3.7 Cable Cover
The back of the unit has a snap-in cover for improved cable management. This allows for hidden cable routing when the unit is installed on a wall or ceiling. The cable cover is removable.

Rigado Cascade-500 Series User Manual v1.17
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Figure 3 Cascade-500-W/X Gateway Back View
2.3.8 SIM Card Slot
Cascade-500-W and Cascade-500-X units also include a small slot on the back of the enclosure near the USB connector and reset button. This is a push-push type slot for a micro SIM (3FF).
2.3.9 Antenna Connector
Two SMA type connectors are visible on one side of the unit where the provided cellular antennas attach. Only antennas provided with the Cascade-500-W and Cascade-500-X unit are certified for use on cellular networks.
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Rigado Cascade-500 Series User Manual v1.17
3 Mechanical Information
3.1 Cascade-500 and Cascade-500-A Dimensions
3.2 Cascade-500-W and Cascade-500-X dimensions
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Rigado Cascade-500 Series User Manual v1.17
4 Installation
4.1 Equipment
Each Cascade Gateway comes with following equipment in the box:
· 1 x Cascade Gateway · 2 x Cellular Antennas (Cascade-500-W and Cascade-500-X only) · 1 x Power supply with international adapters (optional) · 1 x Wall/Ceiling Mount Kit:
o 1 x Cascade mounting bracket o 1 x Cascade ceiling backer plate o 4 x M3 x 50 mm Length, Pan Head, Phillips #1, Machine Screw o 4 x Screw, Pan Head Phillips Sheet Metal #6/18x1.25" o 4 x Drywall Anchor, #6 Screw, 1-1/4" Length

Cascade Gateway

Mounting Bracket

Ceiling Backer Plate

Ceiling Mount Screws M3 x 50 mm Phillips (x4)

Wall Mount Screws #6 x 1-1/4" Phillips (x4)

Drywall Anchors (x4)

4.2 Mounting Tools
To use the Wall/Ceiling Mount kit provided, the following tools are required (not included):
· Phillips screwdriver · Drill and drill bit - 3/16" for wall, or 1/8" (3-4 mm) for ceiling mounting · Drywall saw or keyhole saw for 1" cable pass-through hole

Rigado Cascade-500 Series User Manual v1.17
4.3 Mounting Instructions
Rigado recommends mounting the Gateway on a wall or ceiling, at least 6ft (2m) off the ground. If mounting on a wall, position the unit so that the connectors (USB, Ethernet, etc.) are facing down. This will ensure the mounting bracket attachment mechanism is secure against incidental removal.
1. Use the mounting bracket as a template to mark the hole locations on the wall or ceiling. a. If mounting to the wall, use a 3/16" (5 mm) drill bit. b. If mounting to a ceiling tile, use a 1/8" (3-4 mm) drill bit. If a hole is needed for cable routing, also mark this in the appropriate cable opening space in the mounting bracket.
2. Attach the mounting bracket to the surface using the appropriate method:

Wall Mounting

Ceiling Mounting

Push the provided drywall anchors into the drilled holes, then place the mounting bracket snugly against the wall. Using a screwdriver, screw the wall mount screws into the drywall anchors.

Place one ceiling mount screw through a mounting bracket screw hole, and push through the corresponding drilled ceiling hole. Use this screw to guide placement of the ceiling backer plate to the opposite side, then use the screwdriver to screw in this and the remaining ceiling mount screws.

Rigado Cascade-500 Series User Manual v1.17 3. Once the mounting bracket is installed, line up the four hooks of the mounting bracket with the corresponding holes on the back of the Gateway and press the two together. To lock in place, slide the Gateway over towards the cabling hole until it clicks into place.
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Rigado Cascade-500 Series User Manual v1.17
4.4 Hole Drilling Template
This template is at scale and can be printed for use.
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Rigado Cascade-500 Series User Manual v1.17
5 Gateway Setup
Before the Gateway is permanently installed, look at the bottom (mount side) and record the unit Serial Number (1) or scan the 2D barcode (2), as shown below.

5.1 Initial Boot
At first power on, the Gateway's LED indicator will display the boot status. The status of the Gateway can be determined using the following table:

LED color Yellow/Amber Yellow/Amber
Yellow/Amber
Green

LED activity Solid Slow-blink (1 blink every 2 seconds) Fast-blink (2 blinks per second) Solid

Status Appliance is booting Appliance is in provisioning sequence
Provisioning is complete, appliance is authenticating Appliance is provisioned and authenticated with Rigado Edge Direct

5.2 Edge Direct Connection
Once the Gateway is successfully booted, it should show up on the Edge Direct homepage. To find the Gateway, navigate to `Gateways' and look for the matching serial number. Select that unit and

Rigado Cascade-500 Series User Manual v1.17 a live status page will appear, showing current status and utilization. Edge Direct is the primary user interface for configuring the Gateway's applications and updates. For further details on Gateway configuration reference our Edge Direct documentation at docs.rigado.com.
5.3 Troubleshooting
Should you experience issues with any of the above steps, or with the Cascade-500 Gateways in general, please visit our technical documentation portal at docs.rigado.com. If you have an issue that is not resolved in our documentation, or if you have a more application-specific question, please reach out to us at support@rigado.com.
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Rigado Cascade-500 Series User Manual v1.17
6 Regulatory Information

6.1 Authorized Countries and Territories
Each model of the Cascade-500 series is authorized for import into the following countries:

Region
United States Canada CE Certification (EU Region)
Anguilla Austria Belgium Bosnia & Herzegovina Bulgaria Comoros Croatia Cyprus Czechia Denmark Estonia Finland France Georgia Germany Greece Guadeloupe Hungary Iceland Ireland Italy Kosovo Latvia Lithuania Luxembourg Macedonia Malta Martinique Montenegro Netherlands Norway Poland Portugal Romania Saint Barthelemy Saint Martin Slovakia

Cascade-500 Cascade-500-A Cascade-500-W Cascade-500-X

Rigado Cascade-500 Series User Manual v1.17

Region
Slovenia

Cascade-500 Cascade-500-A Cascade-500-W Cascade-500-X

Spain

Sweden

Switzerland

Turks and Caicos

Australia

Brazil

China

Colombia

Costa Rica

Egypt

Hong Kong

India

Israel

Japan

Malaysia

Mexico

Myanmar

New Zealand

Nigeria

Philippines

Qatar

Serbia

Singapore

South Africa

South Korea

Taiwan

Thailand

Turkey

United Arab Emirates

United Kingdom

Vietnam

NOTE: Some certifications may expire. Check back periodically to review the list of authorized countries.

Rigado Cascade-500 Series User Manual v1.17
6.2 FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna · Increase the separation between the equipment and the receiver · Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected · Consult the dealer or an experienced radio/TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
The following information is provided in compliance with FCC regulations: Name: Cascade-500 Series IoT Gateway Model numbers: Cascade-500, Cascade-500-A, Cascade-500-W, and Cascade-500-X Company Name: Rigado, Inc. Company Address:
200 Hawthorne Ave. SE Ste. D-400 Salem, OR 97301 Company Contact: support@rigado.com
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Rigado Cascade-500 Series User Manual v1.17
6.3 IC Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's license-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) L' appareil ne doit pas produire de brouillage;
(2) L' appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d' en compromettre le fonctionnement.
CAN ICES-3 (B) / NMB-3 (B) This Class B digital apparatus complies with Canadian ICES-003. (Cet appareil numérique de la Classe B conforme à la norme NMB-003 du Canada).
6.4 CE Statement
Rigado, Inc. declares that the Cascade-500, Cascade-500-A, Cascade-500-W, and Cascade-500-X comply with the essential requirements and other relevant provisions of Radio Equipment Directive 2014/53/EU and (RoHS 3) Directive 2015/863. A copy of the Declaration of Conformity is available on request and is also available at https://www.rigado.com/certifications/
Rigado, Inc. 200 Hawthorne Ave. SE Ste. D-400 Salem, OR 97301 support@rigado.com
Article 4 of Regulation (EU) 2019/1020 Requires that products imported into the EU must include the name and contact information of an entity with a physical presence in the EU on the product, package, or included with the shipment. That entity, referred to as an economic operator, would be the primary contact point for any regulatory concerns an EU member state may have and would also need to be the one to hold a copy of the EU declaration of conformity that Rigado provides.
Rigado does not have a physical presence in the EU, nor does Rigado import product into the EU, and the responsibility of complying with this regulation lies with the entity shipping the product into the EU.
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Rigado Cascade-500 Series User Manual v1.17 The full text of this regulation is available at https://eur-lex.europa.eu/legalcontent/EN/TXT/?uri=celex:32019R1020, though article 4 is the relevant section. The European Commission has issued a guideline document specific to article 4, and is available at https://ec.europa.eu/docsroom/documents/44908/attachments/2/translations/en/renditions/pdf
6.5 RF Exposure Statement
This equipment complies with the radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of the human body.
6.6 Non-modification Warning Statement
Changes or modifications to this equipment that are not expressly approved by Rigado could void the user's authority to operate the equipment.
6.7 Taiwan (NCC) Statement

6.8 Open Source
Open Source License attributions are available at https://docs.rigado.com/docs/legal.
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Rigado Cascade-500 Series User Manual v1.17
6.9 Product Insert Compliance Information
The following images show the regulatory insert provided within the product packaging.
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Rigado Cascade-500 Series User Manual v1.17
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Rigado is under license. Other trademarks and trade names are those of their respective owners.
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References

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