DGYAO Red & Infrared Light Therapy Slipper (RLT-S21-FTP) - User Manual
Welcome to the DGYAO Red & Infrared Light Therapy Slipper. This manual provides information on package contents, usage, benefits, warranty, and frequently asked questions.
Introduction
Thank you for purchasing your DGYAO red & infrared light therapy slipper! Each slipper features built-in infrared lights (880nm wavelength) and red lights (660nm wavelength). Studies suggest that this combination therapy increases circulation, accelerates nerve regeneration, reduces pain, and relaxes muscles.
For optimal results, it is recommended to use your slippers daily for 20-minute sessions.
Package Contents
Your DGYAO Red Light Therapy Slipper package includes:
- 1x Red & Infrared LED Light Therapy Slipper (each slipper contains 2x120 red lights & 120 infrared lights).
- 1x Remote Control: Features a 20-minute auto shut-off timer and allows switching between two light modes (steady lights / flickering lights) by pressing the ON/OFF button.
- 1x AC Adapter (AC 100-240V) & Power Cord.
- 1x DC Cord.
Product Specifications
| Specification | Details |
|---|---|
| Model | RLT-S21-FTP |
| Material | 75% styrene butadiene rubber, 25% velvet |
| Effective Area | 12.5" x 5.3" |
| Power Supply | AC 100-240V or DC 12V DGYAO Portable power Bank |
| Frequency | 50/60 Hz |
| Wavelength | 660nm + 880nm |
| Temperature | Max 104 °F |
| Net Weight (N.W.) | 581g |
| Gross Weight (G.W.) | 823g |
Therapy Benefits
The DGYAO Red Light Therapy Slipper is designed to provide the following benefits:
- 1. Reduced stiffness & spasms
- 2. Reduced pain & inflammation
- 3. Accelerated regeneration of damaged nerves
- 4. Improved circulation
- 5. Improved hydration and oxygenation of the tissue
- 6. Enhanced recovery from exercise or injury
Getting Started
Follow these instructions to begin using your new device:
- Connect the slipper to one of the two DC ports on the remote control unit. (Note: The remote has two DC ports; the second port is a spare for connecting a second slipper, sold separately).
- Connect the AC Adapter to the remote.
- Connect the power cord to the AC Adapter.
- Plug the power cord into a power socket. (A plug adaptor suitable for your country will be provided).
- Instructions for Use:
- 5.1 Steady Lights Mode: Turn on the lights by pressing the ON/OFF button on the remote control. The lights will automatically shut off after 20 minutes of treatment. You can turn it on again by pressing the ON/OFF button. To turn off the lights manually, press and hold the ON/OFF button for approximately 3 seconds.
- 5.2 Flickering Lights Mode: Turn on the lights by pressing the ON/OFF button on the remote control. Then, press the ON/OFF button again to switch to flickering lights mode (pulse rate: 10 Hz). The lights will automatically shut off after 20 minutes of treatment. If using both modes alternately, the total session time remains 20 minutes.
- For maximum benefit, it is recommended to use the light therapy slipper with bare feet (no socks).
Before using this product, please read this user manual carefully and keep it for future reference.
Limited One-Year Warranty
DGYAO provides a limited one-year warranty for the original purchaser against any technical defects. This warranty coverage applies only to the original owner and the original product, and it is not transferable.
DGYAO guarantees the device for one year against any defects in material and workmanship from the date of purchase, provided the device is used and maintained according to the requirements outlined in the User Manual.
If your device stops functioning or working as intended during the one-year warranty period, please contact DGYAO Customer Care via Skype at +86-139-2922-1675. A customer service team member will assist you in understanding the issue and provide instructions for repairing or replacing your DGYAO LIGHT THERAPY device free of charge.
This warranty does not cover normal wear and tear of the device, nor does it apply to any device that has been tampered with or damaged due to misuse, abuse, or negligent handling.
Return Policy Note: Return requests based on personal preference such as "I don't like it," "I don't want it," or "the color doesn't look good" are not accepted. Situations where fewer than three lights are broken will not be covered by the warranty policy as they do not affect the usage effect. Please keep the original outer packaging for successful returns.
Specific Warranty Policy:
- 1-Year defects liability period.
- 60-day return and replacement warranty.
- 18-month free replacement for charger, controller, and connectors (if they are broken). Return postage is borne by the customer.
Frequently Asked Questions
- Q1: What should therapy feel like?
- A1: You should feel a mild warm-up on your foot and muscle relaxation.
- Q2: How often should I use the wrap?
- A2: You may use it 1-3 times per day, for 20 minutes each time. Take a rest and drink some water to relax yourself before the next session.
- Q3: Does it have both red and infrared lights?
- A3: Yes. It has 120 near infrared lights + 2 x 120 red lights.
- Q4: What is the dimension of the system?
- A4: The therapy area is 12.5" x 5.3".
- Q5: How long are the connector strips?
- A5: The total length is 15 ft (4.56 meters).
- Q6: Does it need to be plugged into the socket?
- A6: Yes.
- Q7: How long will it take to experience relief?
- A7: We recommend wearing it for 2-3 therapy sessions per day for the first month. Please be patient, as it may take several weeks to experience optimal relief.
- Q8: Can I use this device in Europe?
- A8: This device is equipped with a US plug. You will need to purchase a US to EU adaptor to use it.
- Q9: Can I use it while eating?
- A9: Yes.
- Q10: Are there side effects?
- A10: No. You may experience skin irritation if you are allergic to the fibers.
- Q11: Can multiple people share the device?
- A11: Yes. The device can be used by different people, and even your pets if you wish.
- Q12: At what voltage can this device be used?
- A12: The device can be used with AC 110-240V or a DC 12V DGYAO Portable power Bank.
- Q13: What are the wavelengths of the lights?
- A13: The wavelengths are 660nm for red lights and 880nm for infrared lights.
- Q14: Can I put the device into water for washing?
- A14: No.
- Q15: Can this be used with 240 volts?
- A15: Yes, it works fine with 100-240V.
Customer Reviews
Reviewed in the United States on December 26, 2021. Verified Purchase. The design is easy to use. I like the 20-minute auto timer that's built into the power button. The product is easy to set up & use. I purchased the item to help relieve my foot pain. So far, I'm thoroughly satisfied.
4 people found this helpful.
Reviewed in the United States on January 23, 2021. Verified Purchase. I haven't used LED therapy before, and this has been amazing. Before I started using it, my pain was so bad it was hard to put weight on my foot. I saw results in two days. Easy to use, non-invasive, and amazing results! It really helps with inflammation.
3 people found this helpful.
Reviewed in the United States on May 5, 2021. Verified Purchase. I purchased this item after watching a webinar about neuropathy that used red LED-infrared light therapy for treatment of neuropathy. I have been using this device now for a couple of weeks, and the neuropathy in both of my feet appears to be greatly reduced. I seem to be able to start to "feel" both feet again and am excited that continuing to use this device will help even more. I was only able to purchase the single shoe/boot and am hoping to get an additional one sometime in the future. I do recommend this product.
2 people found this helpful.
Contact Us
For consumers and clinicians, please call: +86-139-2922-1675 (Skype).
For all other questions or customer care needs, please email: dgyao@dgyao.net.
Customer Care Hours: 6:00 AM to 11:00 AM and 6:00 PM to 12:00 AM Eastern Standard Time, Monday - Sunday (Except major holidays).
Please note that manufacturer's warranties may not apply in all cases. Review the warranty carefully and contact the manufacturer if you have any questions.
DONG GUAN TOP YAO INDUSTRY CO.,LTD
- Email: dgyao@dgyao.net
- Facebook: @dgyaocn
- Skype: +86 139 2922 1675
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