TCL Google TV User Guide

TCL and the TCL Logo are owned by TCL Corporation and under license to TCL North America. Other brand and product names are the trademarks or registered trademarks of their respective owners.

To enjoy all smart features and services on your TCL TV with Google TV™, a Google Account, a TCL account, and a reliable broadband internet connection are required.

Note: Illustrations in this guide are provided for reference only and may differ from actual product appearance. Product design and specifications may be changed without notice.

Important Information & Safety

Safety Symbols

• ⚠️ CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.
• Caution: To reduce the risk of electric shock, do not remove cover (or back). No user serviceable parts inside. Refer servicing to qualified service personnel.
• Double Insulation Symbol: Indicates double insulation between hazardous main voltage and user accessible parts.
• Fuse in Neutral Symbol (N): Indicates the fuse may be in the neutral, and the mains shall be disconnected to de-energize phase conductors.
• Dangerous Voltage Symbol: Indicates "dangerous voltage" inside the product that presents a risk of electric shock or personal injury.
• Important Instructions Symbol: Indicates important instructions accompanying the product.

Warnings

• ❗ WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. Do not place objects filled with liquids on the apparatus.
• The TV is unstable if not properly attached to the base or wall. Follow mounting instructions.
• Batteries should not be exposed to excessive heat.
• Cable TV Installer: Proper grounding of the antenna and cable system is required per electrical codes.
• This television is a table model designed for a firm, flat surface. Ensure adequate ventilation by maintaining specific spacing from walls and other surfaces.
• Use a stand or base of adequate size and strength to prevent tipping.
• The power button puts the TV into standby mode; disconnect the power cord from the outlet to completely shut off power.
• Changes or modifications not approved by the responsible party could void user authority. Keep apparatus at least 8 inches from human body.
• Remove energy guide label from the front panel before use.

Important Safety Instructions

1. Read and keep these instructions.
2. Heed all warnings and follow all instructions.
3. Do not use near water; clean only with a dry cloth.
4. Do not block ventilation openings.
5. Do not install near heat sources.
6. Protect the power cord from being walked on or pinched.
7. Refer to exterior bottom enclosure for electrical and safety information.
8. The main plug is used to disconnect the device and should remain operable.
9. Tie up power cords when not in use; ensure they are not near sharp edges. Use manufacturer-specified replacement cords if damaged.
10. No open flame sources near the apparatus.
11. Unplug during lightning storms or long periods of non-use.
12. Only use manufacturer-specified attachments/accessories.
13. Use only with specified carts, stands, tripods, brackets, or tables.
14. Refer all servicing to qualified personnel.
15. Follow installation requirements for safe operation, including adequate ventilation space (2 inches rear, 1 inch sides/top).

Antenna Grounding Diagram

The diagram illustrates the grounding of an antenna or cable system for protection against voltage surges and static charges. It shows components such as the Antenna Lead In Wire, Ground Clamp, Antenna Discharge Unit, Grounding Conductors, Electric Service Equipment, and Power Service Grounding Electrode System, referencing National Electrical Code (NEC) sections.

Connections and Setup

Before Initial Setup

Protect Against Power Surges

• Connect all components before plugging power cords into the outlet.
• Never plug the TV into an outlet controlled by a wall switch.
• Turn off the TV before connecting or disconnecting cables.
• Ensure all antennas and cables are properly grounded.

Safety Information

• Prevent overheating with good ventilation.
• Do not block ventilation holes; position the TV for air circulation.
• Do not stack objects on the TV.
• Ensure adequate ventilation when using a stand.
• Place audio receivers/amplifiers on a top shelf to avoid overheating the TV.

Avoid Audio Interference

• Position cables properly and insert them firmly into jacks.
• Route cables down one side of the back of the TV.
• Do not coil 300-ohm twin lead antenna cables.
• Keep twin lead cables away from audio/video cables.

Avoid Direct Light

• Do not place the TV where direct sunlight or room lighting shines on the screen. Use soft or indirect lighting.

Setting Up Your TV

Initial Unboxing

Open the box and remove the TV and other items. Be careful, the TV may be heavy; at least two people are recommended for unboxing. Check foam packaging for stands. Warning: Keep plastic packaging away from pets, babies, and children to avoid suffocation.

What's in the Box

• TCL TV
• Power cable
• Quick Start Guide
• 2 x AAA batteries for remote
• VESA adapters (for 55"/65" models)
• Stand screws (various sizes for different models: 50"/65" M5x20mm, 55"/75" M5x16mm, 85" M5x20mm)
• VESA mounting screws (50"/55"/65"/75"/85" M4x8mm)
• Cable clips (for 55"/65"/75"/85" models)
• TV stands
• TV remote

Mounting Your TV on a Wall

To mount your TCL Google TV to the wall, do not attach the TV base stand. Purchase a VESA wall mount according to these specifications:

• 50" model: VESA 300x300, 2 M6x16mm screws (top row), 2 M6x12mm screws (bottom row)
• 55" model: VESA 300x300, 4 M6x20mm screws
• 65" model: VESA 300x300, 4 M6x20mm screws
• 75" model: VESA 300x300, 4 M6x16mm screws
• 85" model: VESA 600x400, 4 M8x20mm screws

The VESA number indicates the spacing of mounting holes (e.g., 200x200 means 200mm horizontal and vertical spacing).

Follow the directions supplied with the wall mount. Caution: Your wall mount must bear at least five times the TV's net weight. Note: Wall mount bracket and screws are not included.

Warning: This product should only be mounted by a professional installer. Never mount to the ceiling with the screen facing down, as this is hazardous.

Diagram Description: The diagrams show steps for wall mounting. Step 1-1 and 1-2 illustrate removing screws from the TV back for 50"/55"/65" and 75"/85" models respectively. Step 2 shows attaching VESA adapters (for 55"/65" models). Step 3 shows screwing the VESA bracket to the TV back cover and then hanging the TV on the wall mount.

Using the TV Stand

Diagram Description: The diagrams illustrate stand assembly. Step A involves attaching the back cover of the stand neck to the stand plate with 8 screws. Step B shows placing the TV on a soft surface and aligning stands with screw holes, securing them with stand screws. Step C shows reattaching the back cover. Specific screws are listed for 50"/65"/75" and 85" models.

Using Cable Clips

Diagram Description: The diagrams show how to insert cable clips into the back of the TV (for 55"/65"/75"/85" models) and route cables.

Connecting to the Internet

Connect your TV to a wired or wireless network. Connection methods may vary based on your network configuration. Consult your Internet service provider for questions.

Wired Connection

Diagram Description: A diagram shows a wired connection from a router to the TV's ETHERNET port.

Wireless Connection

Diagram Description: A diagram shows a wireless connection from a wireless router to the TV.

Network Settings

1. Press the Home button ? on the remote control to display the TV homepage.
2. Press the Settings button ⚙️ on the remote control, select 'All settings', and press OK to enter the Settings menu.
3. Select 'Network & Internet', press OK, and follow the on-screen guidance to set up your network.

Switching the TV On and Off

1. When the power cord is connected, the TV turns on or enters standby mode. Press the Power button ⏻ on the set or remote to turn it on from standby.
2. Press the Power button ⏻ on the remote control to put the TV into standby mode (low energy consumption).
3. To completely turn the TV off, unplug the power cord from the wall outlet.

Initial Setup

The first time you switch on the TV, a Welcome screen appears guiding you through the initial setup process, including language selection and network connection. You can make choices or skip steps, performing them later via the settings menu.

Screenshot Description: The screen shows "Welcome" with language options: English, Français, Español.

Basic TV Operations

Accessing Channels

In the TV homepage, press the Menu button on the remote control to display live TV channels. Select 'Search' to scan for channels. Use the CH / buttons to change channels.

Watching Connected Devices

In the TV homepage, press the Input button ⌕ on the remote control, select 'Inputs', and press OK to display the source list. Use the Left/Right buttons to select an input source and press OK to confirm.

Adjusting Volume

Press the VOL / buttons on the remote control to adjust volume. Press the Mute button ? to mute the sound.

Using the Power Button on Your TV

You can use the physical button on the TV to turn it on from standby mode. While the TV is on, pressing the button accesses the multi-function menu.

Diagram Description: The diagram shows TV buttons: Standby ⏻, CH+, CH-, Volume+, Volume-, Inputs ⌕, OK ✅. Tips: Click to select options, press and hold to confirm.

• Press the button to move highlight.
• Press and hold the button for more than 2 seconds to confirm.

Note: Refer to the Quick Start Guide for the location of the TV's button.

Accessing the TV Homepage

The TV homepage allows access to Internet Applications, websites, and TV settings.

WARNINGS for Smart TV Applications:

• Configure network settings before using Smart TV applications.
• Slow responses or interruptions may occur depending on network conditions.
• Contact the content provider for application issues.
• Application updates or discontinuation may occur without notice.
• Some applications may have limited service or not be supported based on country regulations.
• Content may change without prior notice.

Steps to Access Homepage:

1. Press the Home button ? on the remote control.
2. Press the Up/Down/Left/Right buttons and OK to navigate to desired Apps, functions, or settings.
3. Press the Back button ← to return to the homepage.

Note: Allow a few minutes after connecting to the internet for Smart TV features to become fully available.

Screenshot Description: The Google TV "Home" screen displays icons for TV, Apps, Netflix, YouTube, Prime Video, TCL Channel, TCL Home, and Google TV features like "The entertainment you love".

Using the TV Settings Menu

Configure TV features such as channels, display, sound, network, accounts, privacy, apps, system, and remotes.

Steps to Access Settings:

1. Press the Home button ? on the remote control to display the TV homepage.
2. Press the Settings button ⚙️ on the remote control, select 'All settings', and press OK.
3. Press the Up/Down buttons to select a menu option, then press OK to enter the option list or submenu.
4. Press the Back button ← to return to the previous menu.
5. Press the Home button ? to close the settings menu and return to the homepage.

General Settings

• Channels & Inputs: Adjust channel settings, scan channels, and adjust input settings.
• Display & Sound: Adjust picture and sound settings.
• Network & Internet: Configure Wi-Fi and internet settings.
• Accounts & Sign In: Sign in with your Google account.
• Privacy: Adjust privacy settings.
• Apps: View and manage installed apps, permissions, and access.
• System: Adjust system settings.
• Remotes & Accessories: Pair Bluetooth accessories.
• Help & Feedback: Access Google TV Help.

Screenshot Description: The Settings menu shows "Suggested" (Set up Google TV) and "General Settings" categories like Channels & Inputs, Display & Sound, Network & Internet, etc.

Adjusting Your TV

Channels & Inputs

Use these menus to scan and maintain channels, access the Electronic Program Guide (EPG), and adjust input settings (available in TV mode).

Steps:

1. In TV mode, press the Settings button ⚙️, select 'All settings', then go to 'Channels & Inputs'.
2. Use Up/Down buttons to select an item and press OK.
3. Set channel and input preferences.

Channels

• Channel Scan: Search channels automatically or manually.
• Country/Region: Select your country/region to arrange channels.
• Scan Automatically: Select tuner mode and channel type, then start scanning.
• Manually Scan: Enter parameters like channel number or frequency.
• Edit Channels: Rearrange channels after automatic search.
• Clear Channel List: Reset all channel lists.
• EPG: Access the electronic program guide.
• Channel Diagnostics: Test TV pictures, sound, and signal.
• Authentication for TV service: Verify TV service authenticity.

External Inputs

View connected inputs, standby inputs, and set input names. Control external devices via HDMI (CEC).

• External devices control (CEC): Control HDMI-connected devices.
• HDMI Control: Allows control of compatible HDMI devices.
• eARC: Supports high-quality sound output from HDMI4 (ARC/eARC) devices.
• Power on the TV in sync: Powers TV on when HDMI device turns on.
• Device standby in sync: Puts HDMI devices in standby when TV is in standby.
• Auto Switch: Automatically switches to standby to save energy when HDMI device is not in use.

Display & Sound

Optimize picture and audio settings for your preferences and program type.

Steps:

1. Press the Settings button ⚙️, select 'All settings', then go to 'Display & Sound'.
2. Use Up/Down buttons to select an item and press OK.
3. Set picture and audio preferences.

Note: Available options may vary by picture mode.

Picture Settings

• Picture Mode: Select optimized modes (Intelligent, Vivid, Standard, Sports, FILMMAKER MODE, Movie).
• Brightness: Adjust luminance.
• Contrast: Adjust white level.
• Black Level: Adjust black level.
• Gamma: Adjust middle range brightness.
• Automatic HDR Conversion: Real-time dynamic range adjustment.
• Dynamic Tone Mapping: Balances brightness and detail in HDR images.
• Dynamic Contrast: Adjusts contrast based on picture content.
• Black Stretch: Enhances contrast in shadows.
• Local Contrast: Adjusts backlight intensity per area.
• Peak Luminance: Adjusts maximum brightness in Local Dimming.
• Micro Contrast: Dynamically adjusts contrast curve.
• Dynamic Brightness: Adjusts backlight based on picture content.
• Color: Adjust Color Saturation, Temperature, Tint, etc.
• Adaptive Color Temperature: Adjusts color temperature based on ambient light.
• Color Temperature: Adjust color temperature.
• White Balance: Adjust white balance.
• Color Space: Adjust color reproduction range.
• Clarity: Adjust Sharpness and Digital Noise Reduction.
• Sharpness: Adjust picture detail.
• Digital Noise Reduction: Reduces compression noise.
• Noise Reduction: Reduces random noise.
• Gradation Clear: Removes noise caused by gradation.
• Precision Detail: Dolby Vision technology for enhanced detail in bright/dark areas.
• Motion: Adjust motion settings (LED Motion Clear, Blur Reduction).
• Motion Clarity: Adds compensation frames for smoother motion.
• LED Motion Clear: Controls LED backlight for clear fast-moving images.
• Dynamic Acceleration: Increases screen refresh rate.
• Refresh Rate: Prevents screen tearing.
• Restore Defaults: Resets current picture mode settings.
• Apply All Picture Settings: Apply settings to all inputs or current input.
• Eye Health Protection: Enhances visual comfort.
• Adaptive Brightness: Adjusts brightness based on ambient light.
• Blue Light Filter: Reduces blue light to protect eyes.
• Automatic Content Recognition: Switches picture mode for FILMMAKER MODE content.

Screen Settings

• Auto Detect: Adjusts viewable screen based on signal.
• Aspect Ratio: Adjust aspect ratio and viewable screen area.
• Overscan: Adjusts picture size, potentially losing edges.

Sound Settings

• Sound Mode: Select modes like Intelligent, Standard, Movie, Music, Voice, Game, Sports.
• Sound Customization: Tailor definition and bass.
• Surround Virtualizer: Reproduces surround sound.
• Bass Enhancer: Boosts bass.
• Dialogue Enhancer: Improves dialogue clarity.
• Definition: Enriches high-frequency details.
• Restore Defaults: Resets Sound Customization.
• Audio Processing: Select processing modes (Auto, Dolby Atmos, DTS Virtual:X, OFF).
• Acoustics Laboratory: Optimizes TV speakers based on content and environment.
• Auto Volume Control: Keeps volume steady.
• AI Sonic-Adaptation: Reduces undesirable reflected sounds.
• Sound Field Detection: Optimizes sound effect for the environment.
• Other Settings: Adjust Balance, DTS DRC, Audio Only Mode.

Audio Output Settings

• Audio Output: Select output device (Auto, Internal Speaker, Wired Headphone, ARC, Bluetooth, Optical, External Subwoofer, Wired Headphone + Internal Speaker).
• Digital Audio Out: Select audio format (Pass Through, PCM, Auto).
• Audio Delay: Adjust TV audio output delay for synchronization.
• Digital Audio Out Delay: Adjust digital audio port output delay for synchronization.

System Settings

Configure various system settings.

Steps:

1. Press the Home button ? on the remote control.
2. Press the Settings button ⚙️, select 'All settings', and press OK.
3. Press Up/Down buttons to select 'System' and press OK.
4. Press Up/Down buttons to select items and press OK.

• Accessibility: Configure captions, high contrast text, text to speech, shortcuts.
• About: View system update, device name, status, model, version, and legal information.
• Date & Time: Set date, time, time zone, and 24-hour format. Requires network connection.
• Language: Select menu and voice recognition language.
• Keyboard: Configure on-screen keyboard settings.
• Storage: View memory usage, clear data, manage apps and permissions.
• Ambient mode: Set up weather, time, Google photos, art gallery.
• Power & Energy: Configure screen saver, energy saver, sleep timer, standby mode.
• Cast: Control media casting from other devices.
• System sounds: Adjust system sound volume.
• AirPlay and HomeKit Settings: Wirelessly share content and control the TV.
• TCL Account & Sign In: Add accounts.
• Parental Controls: Set restrictions with a four-digit password.
• Game Master: Enable VRR for smooth gaming (up to 144Hz).
• Interactive Service: Configure interactive service options.
• Emergency Alert: View emergency information.
• Advanced Settings: Set LED indicator and environment.
• Restart: Restart your TV.

Other Information

Password in Parental Control

• Set password in 'All settings > System > Parental Controls'.
• Super password: 0423.

Troubleshooting

Please check the following before requesting service:

No Picture or Sound

• Check power cord connection.
• Verify source type is correct.
• Ensure antenna is properly connected.
• Check volume and mute status.
• Ensure headphones are not connected.
• Verify signal source.

Picture is Not Clear

• Check antenna cable connection.
• Verify TV signal reception.
• Disconnect other peripherals (e.g., VHS camera) if picture quality is poor.
• Obstructions or interference may cause ghosting or lines; use a directional antenna or remove interference sources (e.g., hair dryer, neon lights).

Picture is Too Dark, Too Light, or Tinted

• Check color adjustment.
• Check brightness setting.
• Check sharpness function.

Remote Control Does Not Work

• Check remote batteries.
• Ensure the remote sensor window is not affected by strong fluorescent lighting.
• Clean the remote sensor window with a soft cloth.

If issues persist, refer to the warranty card for service information.

Broadcasting & Operating Environment

Battery CAUTION & Disposal Information

• Use alkaline-type batteries for best results.
• Do not mix battery types (Alkaline, Carbon-Zinc, Rechargeable).
• Always replace depleted batteries with two new, same-brand batteries. Never use damaged batteries.
• Do not use rechargeable batteries (Nickel Cadmium or Nickel Metal Hydride).
• Install only new batteries of the same type. Incorrect types risk fire or explosion.
• Do not mix old and new batteries.
• Do not expose batteries to excessive heat, open flame, or fire, as this may cause explosion or leakage.
• Do not expose batteries to extremely low air pressure.
• Ensure correct polarity when inserting batteries to avoid leakage or short life.
• Recycle or dispose of batteries according to local guidelines. Do not dispose of in fire, hot ovens, or by crushing/cutting, as this may cause explosion.

Electronics & Packaging Recycling Information

For recycling information and drop-off locations, visit the "Electronics Recycling" area of the TCL website at www.tcl.com. Look for How2Recycle® labels on product boxes for recycling instructions.

Warning: Keep plastic packaging away from pets, babies, and children to avoid suffocation.

Legal Statement

Content and services may vary by device/territory and may require additional devices or fees. Third-party content and services are protected by intellectual property laws and are for personal noncommercial use only. Use of content/services is at your sole risk. TCL disclaims all warranties. TCL is not liable for direct, indirect, incidental, special, or consequential damages arising from device use. Third-party services may change or be suspended without notice.

TCL North America Limited Warranty

Coverage: Defects in materials or workmanship for new TCL Products purchased in the United States from an Authorized Dealer.

Duration:

• Non-Commercial Use: One (1) year from purchase/delivery for parts and labor.
• Commercial Use: Six (6) months from purchase/delivery for parts and labor.

TCL's Obligation: At TCL's discretion, repair or replace the Product with a new or refurbished equivalent.

How to Get Service: Visit support.tcl.com for FAQs and troubleshooting. Contact TCL Customer Support with product details. Troubleshooting by phone/chat/email is required before service. Service location is at TCL's discretion.

Service for Screen Sizes: TVs 43" and smaller may be repaired or exchanged. TVs 44" and larger may be repaired or exchanged at an Authorized Service Center or in-home. Sound Bars and Appliances may also be repaired or exchanged.

In-Home Service: TCL reserves the right to cancel/reschedule in-home visits if conditions are hazardous, or opt for exchange instead.

Transportation Costs: TCL is not responsible for transportation costs to service centers. TCL pays for return shipping within the United States only. Units must be properly packed.

Proof of Purchase: A bill of sale or receipted invoice from an Authorized Dealer is required.

PRE-AUTHORIZATION: Required before sending any product to a service center or obtaining in-home repair/replacement/rental services.

What Your Warranty Does Not Cover:

• Units sold as "As-Is", "Used", "Factory Reconditioned/Re-Certified", or "Refurbished".
• Damage from transportation, handling, or shipment from a retailer.
• Extended Service Plans purchased from retailers.
• Customer instruction (refer to Owner's Manual).
• Service calls for delivery, pick-up, installation, house wiring, or unauthorized repairs.
• Damage from non-approved installation or repair methods.
• Failure due to signal reception problems not caused by the unit, power failures, or inadequate electrical service.
• Damage from misuse, abuse, neglect, insects, normal wear and tear, cosmetic damage, mishandling, faulty installation, inadequate wiring, or power surges.
• Operation in corrosive or wet atmospheres.
• Markings or images from viewing fixed images (e.g., 4:3 content on widescreen TVs).
• Units with unreadable/missing/altered serial numbers.
• Batteries.
• Modified televisions or those incorporated into other products.
• Incompatible accessories or components.
• Units purchased or serviced outside the United States.
• Shipping costs to the service center.
• Acts of nature or God.
• Special, incidental, or consequential damages.

Limitation of Warranty: This is the only warranty applicable. No verbal or written information creates a guaranty. Repair or replacement is the exclusive remedy. TCL is not liable for special, incidental, or consequential damages. This warranty is governed by California law and is subject to change without notice. Visit WWW.TCL.COM for the most current version.

How State Law Relates to this Warranty: Some states may not allow limitations on incidental/consequential damages or implied warranty duration. This warranty grants specific legal rights that may vary by state.

If purchased or serviced outside the United States, this warranty does not apply. Contact your dealer for warranty information.

Service calls not involving defective materials or workmanship are not covered; costs are the purchaser's responsibility.