Dear Valued Customer:
Thank you for choosing our smart door lock. Innovation and technology are key to improving quality of life and creating the world's best, most innovative products. Our aim is to make our enterprise an industry benchmark. We always adhere to the philosophy of "survival based on quality, development based on service." In the smart lock industry, we constantly improve the product quality system. Our company keeps pace with the times, always walking at the forefront of the industry, and unswervingly escorting people's property safety.
From products to services, we always pursue to provide you with a full range of intimate and comfortable services! Thank you for your support to our Smart Lock!
Disclaimer
We have tried our best to ensure that the information provided in this manual is correct and reliable, but we cannot fully guarantee any errors that may occur before or during printing. Sometimes, in order to improve the performance, reliability, and safety of components and systems, we may upgrade the products, which may be inconsistent with the instructions, but it will not affect the actual operation. We will not provide notice of any changes without further notice, please understand!
Our company will update the content regularly. If you have any questions, please call the company for consultation.
Our Company reserves the right of final interpretation of all contents of this Manual.
The functions described in this manual are not for the reason of special use of this product, and the company does not assume the accident and harm caused by the customer's own operation.
Safety and Precautions
- Smart door locks are high-tech products; installation will directly affect the product's life time. We suggest that you install the lock after completing your house decoration and hire a locksmith to handle it properly. The locksmith must follow our company's standard instructions to operate.
- Please perform initialization immediately after installation is completed and set up your electronic keys at once to avoid unauthorized access by others.
- Please choose the same branded 4PCS 1.5V AAA (5#) Alkaline battery. The door lock may be damaged if old and new batteries are mixed, or if non-Alkaline batteries are used.
- Following the Country's Prohibition of delivery of articles, our door lock will not include batteries in the package.
Accessories
Thank you for choosing this smart door lock. When you get this lock and open the box, please check if the accessories are completed. If not, please contact your local retailer to ensure you can use it successfully.
Smart Door Lock Dimensions
Diagrams illustrating the smart door lock dimensions and components are provided, showing the internal and external parts of the lock mechanism.
Dual Latch Lock Body Installation Diagram
1. Make Sure the Door Opening Direction
When standing outside the door and facing it:
- The door hinge is on the left side, meaning it's a left-opening door.
- The door hinge is on the right side, meaning it's a right-opening door.
When installing the door, you should follow the door opening direction to adjust the lock handle direction and latch direction.
2. Change the Mortise Direction (Change Direction)
When installing the door mortise, the latch bolt should be on the above side and the dead bolt on the down side. The slope side of the latch bolt should face the door lock direction. Otherwise, you should adjust the latch direction. The method of adjusting the latch direction is as follows:
- Put the lock mortise latch bolt to the down side. Refer to Pic 2.
- Apply force to make the latch bolt lower down the side panel and turn the stop block by 180 degrees. Refer to Pic 2.
- Put the latch bolt into the latch bolt hole; this is correct. Refer to Pic 3.
Door Opening Direction: Right Opening
Diagram showing the internal components and installation for a right-opening door.
Door Opening Direction: Left Opening
Diagram showing the internal components and installation for a left-opening door.
Functions and Operations
1. Initialization
Press the set button (rear panel button) for 5 seconds. A voice will remind: "Initialization successfully."
Note: Initialization password is: 123456, or any fingerprint can unlock the lock.
2. Add Administrator Information
(At most to add 3 administrators)
Diagram illustrating the process of adding administrator information.
3. Add Unlock Information
Method 1:
Diagram illustrating Method 1 for adding unlock information.
Method 2:
Diagram illustrating Method 2 for adding unlock information.
Note: The first 3 unlock information entries are taken as administrator users. All unlock information entries are at most 300 pieces.
4. Delete Unlock Information
Diagram illustrating the process of deleting unlock information.
5. Normally Unlock Mode
Diagram illustrating the normally unlock mode.
6. Silent Mode
Diagram illustrating the silent mode setup.
Note: After setting up silent mode, unlocking will be silent every time.
7. Other Description
- Continuously inputting the wrong information 6 times will block the keyboard for 1 minute. Within this minute, the system will not react to any command.
- When voltage is lower than 4.8V, the lock will alarm each time it is unlocked. After the alarm, the lock can still be opened 200 times. After these 200 times, the lock will enter delayed processing for unlocking. You must change the battery before reaching the limited time.
- Under initialization status, input "555666888#" to change the language. Supports Chinese and English languages.
Wireless Module (Optional) User Manual
Tuya_WIFI Module
Power consumption: <20uA (sleep mode power consumption), about 50mA (working mode power consumption).
1. Add Door Lock Process
1.1 APP Download
Download the "Tuya smart home" APP from the Appstore or scan the QR code to download.
A QR code is displayed here for downloading the application.
1.2 Register/ Log in/ Find the Password
After downloading the APP successfully, you can register an account or log in directly if you already have an account. If you forget the password, you can use the "find password" process to reset the password.
1.3 Add Tuya WIFI Door Lock
- When you are ready to add a door lock, find "Add the device" on the APP home page. Or find the "+" in the top-right corner of the APP to enter the "Add device" page.
- Click "Security and protection sensors", then find "door lock (WI-FI)" to enter.
- Choose a 2.4GHz WI-FI internet and enter the password to proceed to the next step. If GPS positioning is not enabled, this page will prompt you to enable the GPS positioning button on your smartphone.
- Short-click the setting key. Wait for the WI-FI module indicator to flash quickly, indicating it has entered matching mode.
- On your smartphone, choose "quick flash" (0.5/1 time) to match.
- Wait for a successful match, change the "device name", and click "Complete".
Screenshots of the APP interface showing the device pairing process are provided.
2. Family/ Member Management
4.1. Family Management
- After logging into the account, click "I" → "My family" to enter the "add family" page, refer to Pic 1.
- "Family name" can be defined manually.
- "Family position" allows entry into a map page where you can manually change the family coordinates. Click "confirm", Refer to Pic 2.
- Click "Add other room" to add room information. Refer to Pic 3. Click "Complete" in the top-right corner to finish the settings.
Screenshots of the APP interface for family management are provided.
4.2 Family Settings
Click Tuya APP "Me" → "Family management" → Click your named family to enter the setting interface.
Screenshots of the APP interface for family settings are provided.
- You can add specific users to the family member's list.
- The added user will receive a prompt message in the APP. You can choose to accept or refuse. You will also receive a message in the message center.
3. WIFI Smart Door Lock APP Application
Through the door lock APP, you can achieve remote unlocking, dynamic password unlocking, member management, unlocking query checking, and temporary password management. It also provides low battery alarm, lock picking alarm, continuous wrong tryout alarm, and door bell calling records. This guide will show you how to use the "remote unlock", "dynamic unlock", and "temporary unlock" functions.
An illustration of the smart lock and its functions via the app is provided.
4. Remote Unlocking Function
- Make sure the WIFI module is already connected to the cloud, and the APP can find the device.
- Enter "9" + "#" to wake up the Tuya module; the indicator will light up. (Some locks wake up by touch, so pressing 9# is not necessary; operate according to the actual situation.)
- Wait for the module to connect to the cloud. The APP homepage will display an "unlock remotely" button. Click it to confirm unlocking the door.
- After confirming the unlock, the door lock will be unlocked. The APP will record the unlocking event. (Remark: Initialization status will not have a record report; reports only appear after a user exists.)
Screenshots of the APP interface showing the remote unlocking function are provided.
5. Dynamic Password
- Click "remote dynamic password" in the APP to get the password by clicking "Get the password".
- Click 9# on the door lock side to wake up the Tuya module; the indicator light will turn on. (Some locks wake up by touch, so clicking 9# is not necessary; operate according to the actual situation.)
- Enter the dynamic password; the lock will be unlocked successfully, and an unlock record will be sent.
Remark: Dynamic passwords are changed every 5 minutes. Each password can be used for limitless times.
6. Temporary Password
- Similar to the dynamic password, first ensure the door lock can detect the wireless module and the time has been calibrated.
- Create a temporary password in the APP, enter the password, name, and validity period. It will show "to be released" after creation.
- Click 9# on the door lock side to wake up the Tuya module; the indicator light will turn on. (Some locks wake up by touch, so pressing 9# is not necessary; operate according to the actual situation.)
- Wait for connection to the internet. After connecting, it will retrieve the temporary password from the cloud. The temporary password status will change from "to be released" to "under using", then it can be used.
- Enter the temporary password; it will report the unlocking record after successful verification. (Note: Unlike dynamic passwords, you do not need to wake up the module to enter the password.)
Remark: Temporary passwords can be used for limitless times within the validation period.
Temporary Code Setting
Screenshot of the APP interface for setting a temporary password, showing fields for entering the password, name, effect of time, and failure time. An example temporary password "1163534" and name "TIC Europe" are shown.
FAQ
Q: How to wake up the remote unlock
A: When the module connects to the cloud, there will be a 30-second waiting time for remote unlocking. The wake-up method is: wake up the module (some by touch, some by clicking 9# to wake up). After connecting to the cloud, the APP will show "click to unlock", then unlock remotely.
Q: Why the temporary password always stays in the "to-be-released" status? Why can't the dynamic password open the door?
A: After setting up the temporary password, you must wake up the module (similar to remote unlock). After the module connects to the internet, the temporary password will be released to the door lock, and unlocking will be completed successfully. Creating and deleting passwords both require connecting to the internet first, then setting the password for the door lock. Similarly, for dynamic passwords, you need to wake up the module before it can be used. Some locks wake up by touch, while others wake up by clicking 9#.
Q: Does the WIFI module have a synchronize time function?
A: Yes, the time synchronization method is that after every time the door lock is unlocked, it will automatically synchronize the time 15 seconds later.
Q: How to know the WIFI module working status?
A: Check the indicator light for module working status prompts.
- Already connected to the cloud: Always light up
- Into the internet matching status: Flash very quickly (50ms)
- Matching successfully, connecting to the cloud: Flash slow (100ms)