User Manual

LED UFO High Bay

SKU: HB_UFO_MW-150W, HB_UFO_MW-200W, HB_UFO_MW-240W

Contact: support@sunco.com | (844) 334-9938

[UL Certified] [FCC Compliant] [RoHS Compliant]

What's in the Box?

Components

• 1x Eyebolt: A metal loop with a threaded screw end.

UFO High Bay: Circular, flat LED fixture with a central hanging loop.

(Diagram Description: A visual representation of the UFO High Bay fixture with an eyebolt attached to its top hanging loop.)

Get Your Gear (Not Included)

• Mounting Bracket

Tools required:

• Drill: A power tool used for making holes.
• Hammer: A tool used for striking or pounding.
• Pliers: A tool used for gripping, bending, or cutting.
• Tape Measure: A flexible ruler used for measuring length.
• Bolt Cutters (for chain install): A tool used for cutting chains or bolts.
• Marker: A pen used for writing or marking.
• Ladder: A portable set of steps for climbing.
• Wire Stripper: A tool used to remove insulation from electrical wires.

(Diagram Description: A grid showing images of the tools listed above: drill, hammer, pliers, tape measure, bolt cutters, marker, ladder, wire stripper.)

Before You Start

Safety Information

To reduce the risk of fire, electric shock, or physical injury:

• Turn off circuit breaker before installing this fixture.
• Suitable for use in wet environments at temperatures ranging from -13°F - 113°F.
• Not intended for use with emergency fixtures.
• Not compatible with photo controls.
• Not compatible with occupancy sensors.
• Not compatible with third party sensors.
• Not compatible with all dimmers. For more dimming information, please visit www.sunco.com.
• Not compatible with timing devices.
• All electrical connections must be in accordance with local and National Electric Code (N.E.C.) standards.
• Please review installation manual carefully before proceeding. Consult a qualified electrician if you are unfamiliar with proper electrical wiring connections.

WARNING: Cancer & Reproductive Harm - www.P65Warnings.ca.gov

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference that may cause undesired operation. Please review all instructions carefully prior to installation.

Quickstart Guide

Step 1: Securely install hook or adequate support.

(Diagram Description: A drill creating a pilot hole in a ceiling, followed by a hook being securely installed into the hole.)

Step 2: Screw-in set screw and tighten firmly.

(Diagram Description: An eyebolt being screwed into the fixture's hanging loop, and a set screw being tightened to secure it.)

Step 3: Hang fixture onto mounting hook or chain.

(Diagram Description: The LED UFO High Bay fixture hanging from a ceiling hook or chain.)

Step 4: Connect supply wires to light wires.

(Diagram Description: Electrical wires (Live/Black, Neutral/White, Ground/Green, DIM+/Purple, DIM-/Pink) from the fixture are shown being connected to corresponding supply wires using wire nuts.)

Installation Guide (Mount Hook with Lifting Ring)

STEP 1

1. Turn off circuit breaker before installation.
2. Use a drill (b) to drill a pilot hole.
3. Securely install mounting hook (not included) or adequate support in ceiling.

(Diagram Description: A drill bit creating a pilot hole in a ceiling surface.)

Note: If using a chain (not included), cut chain to correct size to suspend fixture.

STEP 2

1. Thread eyebolt (included) into the fixture.
2. Screw in set screw and tighten firmly.
3. Hang fixture. Secure with a safety cable to prevent falling.

(Diagram Description: An eyebolt being screwed into the fixture's hanging loop, and a set screw being tightened. A safety cable is also shown attached.)

STEP 3

Connect the supply wires with luminaire wires using wire nuts (included).

• Black to Black (Live)
• White to White (Neutral)
• Green to Green (Ground)

Optional: To use dimming features, connect dimming cables to compatible device.

• Pink to Pink
• Purple to Purple

Otherwise, cap the dimming wires if not being used.

Turn on circuit breaker and test device.

(Diagram Description: A close-up of electrical connections being made with wire nuts, showing the color-coded wires: Live (Black), Ground (Green), Neutral (White), DIM+ (Purple), DIM- (Pink).)

Product Details

HB_UFO_MW-150W Specifications

HB_UFO_MW-200W Specifications

HB_UFO_MW-240W Specifications

Common Troubleshooting

Feeling in the dark about an issue with your product? No worries! Our troubleshooting section is here to shed some light and provide you with easy-to-follow solutions for any problem.

If you still need some assistance, please feel free to contact us with any questions. Our team of lighting experts are happy to help brighten your day.

Installation

Light isn't turning on. Double check if fixture is properly connected and circuit breaker hasn't been tripped.

Light unexpectedly fails. For further assistance, reach out to customer support.

Dimming

Light not dimming to lowest setting. Ensure minimum dimmer load requirement is met.

Light not dimming smoothly. Verify dimmer compatibility with fixture.

Light not compatible with dimmer switch. Check light-dimmer compatibility. Consider purchasing compatible switch if necessary.

Flickering

Light is flickering when turning on. Check that fixture wiring connections are secure.

Light flickering with other lights on the same circuit. Check that the lights on the same circuit are not overloading the circuit.

Light flickering when turned on. Verify fixture compatibility and that it is grounded.

Light flickering when dimmed. Verify dimmer switch compatibility.

Buzzing

Fixture buzzing with power outages. Verify light is connected to surge protector securely.

Fixture buzzing with appliances or electronic devices. Look for nearby interferences that can cause buzzing. Such as televisions, radios, computers, etc.

Fixture buzzing when dimmed. Verify dimmer switch compatibility.

Light Distribution Angle

150W

(Diagram Description: A polar plot showing light intensity distribution for the 150W model. The plot displays radial lines representing angles and concentric circles representing intensity in candelas. Multiple colored lines (C0/180, C90/270, G6) indicate different planes of measurement. The text "Not a lighting nerd? No worries, you can skip this page" is present.)

Average Beam Angle (50%): 85.9 DEG

Unit: cd Luminous Intensity Distribution 1

200W

(Diagram Description: A polar plot showing light intensity distribution for the 200W model. The plot displays radial lines representing angles and concentric circles representing intensity in candelas. Multiple colored lines (C0/180, C90/270, G6) indicate different planes of measurement. The text "Not a lighting nerd? No worries, you can skip this page" is present.)

Average Beam Angle (50%): 88.0 DEG

Unit: cd Luminous Intensity Distribution 1

240W

(Diagram Description: A polar plot showing light intensity distribution for the 240W model. The plot displays radial lines representing angles and concentric circles representing intensity in candelas. Multiple colored lines (C0/180, C90/270, G6) indicate different planes of measurement. The text "Not a lighting nerd? No worries, you can skip this page" is present.)

Average Beam Angle (50%): 88.9 DEG

Unit: cd Luminous Intensity Distribution 1

Lighting distribution angle refers to the spread of light emitted from a light source. It is an important factor to consider when selecting a fixture or bulb, as it affects the way it will illuminate an area. There are two main types of lighting distribution angles:

A symmetric lighting distribution emits light evenly in all directions, creating a cone-shaped pattern that provides a pool of light. This type of lighting is ideal for general lighting and illuminating large areas. Common applications for symmetric lighting include general area illumination, security lighting, and perimeter lighting. Symmetric lighting is also used to a certain degree in up-lighting.

An asymmetric lighting distribution angle, also known as beam angle, creates a pattern that focuses light in a specific direction. This type of lighting is ideal for task lighting as it reduces glare and light spill in other areas. Common applications include task lighting in spaces such as landscape settings, retail stores, museums, and much more.

It is important to note that the lighting distribution angle can also be affected by other factors such as the reflector design of the light source, the type of lens used, and the distance between the light source and the surface being illuminated.

Customer Support

Warranty Policy

This product is covered by our industry leading 7 year warranty.

It gets even better - scan the QR code for 2 extra years of protection! (QR code excluded)

30 Day Return Policy

At Sunco, we value our customers and stand by the quality and performance of our products.

If you are not completely satisfied with your purchase, we accept returns within 30 days of your purchase date.

Customer Service

Our Los Angeles team of lighting experts is here to assist you with all your needs! Contact us at:

Email: support@sunco.com

Call or Text: (844) 334-9938