Electrolux Aura Premium Electric Storage Water Heater User Manual

Introduction

Thank you for your purchase. The Electrolux electric storage water heater is designed and manufactured in strict accordance with international electrical apparatus standards, and its quality is among the highest in the world. As such, we believe that you will find your new electric storage water heater a pleasure to use.

Please read this manual carefully before using the storage water heater to avoid any damage and danger caused by improper installation and usage. Please store this manual in a handy place for later reference. If in doubt about the user instructions, please contact your local Electrolux Customer Care Centre.

Important Safety Instructions

• The power supply for this water heater is AC 220V/50Hz. Use only a stand-alone power socket. A multi-head socket should not be used. The stand-alone socket must be reliably earthed and manufactured in accordance with national quality standards. Clean the metal pins of the plug regularly to prevent fire and other hazards caused by dirt. [⚡ 220V/50Hz only, ? single socket, clean pins]
• When turning on or off the water heater safety valve, do not direct the spray nozzle at any person to avoid any hurt caused by the initial high pressure hot water flow. [? spray at people]
• All damaged cables of the water heater must be replaced by cables specified by the manufacturer. No one should attempt to remove or repair the water heater other than a qualified service technician. Do not place flammable objects near the water heater. [⚠️ damaged cables, qualified technician only, ? flammable objects]
• Use a multi-meter to check current and ensure that wire diameter conforms to the rated current of the water heater. If necessary, get a qualified electrician to check. [? check wire diameter, electrician]
• Do not use any electrical apparatus that has damaged wiring, loose sockets or plugs to avoid the occurrence of electrical shocks or fire hazards. Ensure that the water heater plug is properly plugged into the socket. [⚠️ damaged wiring/plugs, secure plug]
• When installation of the water heater is done, fill with water first before turning on the power supply. If the water heater is not fully filled when power is turned on, the heating element in the water heater will overheat and cause failure. Children who wish to use the water heater should be supervised by adults. [? fill before power on, ? adult supervision]
• If the storage water heater is not used for a long time in a cold area, discharge the water inside fully by closing the inlet safety valve and opening the discharge pipe. This is to prevent freezing water from damaging the water heater. [❄️ discharge in cold areas]

Symbols Definition:

• !: Operation is not allowed. Incorrect operation may cause property damage, personal injury or even death. [? Incorrect operation]
• 1: Operate according to instructions. Incorrect operation may cause property damage, personal injury or even death. [✅ Operate as instructed]

Installation Considerations

• Do not install the water heater outdoors. [? outdoors]
• Do not install the water heater in areas which are cold and freezing. The freezing water may damage the container and water pipe, and cause scalding or water leakage. [❄️? freezing areas]
• Install the water heater on to a firm and solid wall. [? firm wall]
• Do not install the water heater close to the ground. [⬇️? close to ground]
• The water discharge pipe should be connected to the drainage opening to prevent dirt accumulation. [?➡️?️ drainage]
• Do not install the water heater in places where water discharge is not possible. [?? discharge impossible]

Product Characteristics

Inner Tank

The inner tank is electrostatically coated with a special enamel powder coating that is applied under high temperatures (850°C) to ensure that the powder adheres effectively onto the tank wall. This ensures that the inner tank is highly resistant to impact, high pressure and water scaling and extends the service life of the water heater.

Highly Efficient, Insulated Heating Pipe

Powdered insulation crystals with high insulation, heat conduction and thermal stability properties are used to fill the heating pipe. The heating element is completely insulated from the pipe wall so that heating is quicker, safer and more efficient.

Safe and Reliable

The water heater is designed to function safely and reliably with automatic temperature regulation and protection against excessive temperatures and pressures.

Freon-Free Polyurethane Insulation Layer

With the use of super-thin, micro-pore foaming technology to apply the freon-free polyurethane coating, this ultra-thin layer has excellent insulation properties and helps to save electricity.

Magnesium Anode Rod

A special anode rod is used to extend the service life of the inner tank by preventing corrosion.

Easy Operation and High Efficiency

The temperature control is installed externally to allow water temperatures to be easily adjusted according to weather and water consumption considerations. An electrical ELCB protection device is also installed for safety reasons.

Features

Diagram (Fig. 1) shows the water heater components:

• 1. Power indicator lamp
• 2. Electric leakage test lamp
• 3. Reset button
• 4. Test button
• 5. Temperature control dial
• 6. Temperature display lamp
• 7. Decorating strip
• 8. External tank shell
• 9. Insulation layer
• 10. Inner tank
• 11. Electric heating element
• 12. Magnesium anode rod
• 13. Power supply cable
• 14. Water inlet pipe
• 15. Water outlet pipe
• 16. Water discharge pipe
• 17. Power selectable switch

Specifications

Installation

Installation position

• The water heater should be installed near a power socket and where there is access to water supply and drainage. Do not install the water heater in places where water discharge is not possible. [? near socket, access to water/drainage]
• During installation, both the water inlet and outlet pipes must be at the bottom of the water heater. The water heater cannot be installed vertically. [⬇️ pipes at bottom, no vertical install]
• The mounting wall for the water heater must be firm and solid, and able to bear at least twice (2 times) the total combined weight of the water heater and the filled water within. [? strong wall, 2x weight capacity]

Installation of water heater body

Follow these steps:

1. Drill two (2) holes of 12mm diameter into the wall. The two holes must be along the same horizontal line as shown in Fig. 3. [? 12mm holes, horizontal line]
2. Insert an expansion bolt into the hole and tighten the hook. Ensure that the hook faces upwards. [? hook upwards]
3. Lift up the water heater and place it to rest firmly on the hooks. [⬆️ water heater on hooks]
4. Tapping screws are used to fasten the decorating strip in place. [✨ strip fastening]

Fig. 3 shows drilling holes and distance specifications for 15L (124mm) and 30L (269mm) models.

Fig. 4 shows placing and adjusting the decorating strip.

Note: This water heater must be installed with the fixing components supplied. Do not hang the water heater until the installation screws and hooks are firmly fixed. If not, the water heater may fall off the wall and be severely damaged. [⚠️ Secure mounting essential]

Water pipe connection

1. Seal the water discharge pipe of the water heater by a plug and gasket to prevent water leakage after installation. [? seal discharge pipe]
2. Screw in the safety valve at the water inlet pipe. The pressure relief port of the safety valve should point downwards. The safety valve can only be installed at the water inlet pipe of the water heater. [✅ safety valve installation, port down]
3. If the electric water heater is used with a mixing valve, install the filter at the water inlet. Then connect to the safety valve. After that, connect one end of the water mixing valve to the water outlet pipe of the water heater and the other end to the water inlet of the safety valve. Connect the spray nozzle via the hose to the outlet of the water mixing valve. Finally, connect the tap water to the water inlet of the water mixing valve (Fig. 5A). [⚙️ mixing valve setup]
4. To fill with water, first turn on the discharging tap behind the water outlet pipe of the water heater (rotate the handle to high temperature position if water mixing valve is installed). Then turn on the water inlet valve. The water will begin to fill the water heater. When water begins to come out from the discharging tap, this means that the water heater is completely filled. Turn off the water discharging tap (or rotate the handle of the water mixing valve to the closed position). Ensure that each connection is well sealed to prevent water leakage. [? fill procedure]
5. If the water heater is used with a centralised water supply, determine the place that requires hot water and connect the water outlet pipe and tap water inlet as shown in Fig. 5B. [? central supply connection]

Fig. 5A illustrates connections for a mixing valve setup, showing discharge pipe, mixing valve, outlet, safety valve, spray nozzle, hose, and tap water connection.

Fig. 5B illustrates connections for a centralized water supply, showing discharge pipe, hot water outlet, safety valve, cold water inlet, and tap water connection.

Note:

• The water inlet valve must always be open under normal operation. [✅ inlet valve open]
• The water pipe and hot water outlet pipe of the water heater (when embedded in the wall) must be of a hard metal pipe with a pressure resistance equal to or more than 0.8 MPa (8 Bar) with a temperature resistance equal to or more than 100°C. Do not use PVC pipes or hoses which are not pressure-resistant. [⚠️ metal pipes recommended, no PVC]
• Ensure that the water inlet and water outlets are correctly identified (Fig. 5A). [?️ identify connections]

Power Supply Connection

1. Use only a single phase AC 220V, 50Hz power supply for this water heater. Please check carefully the rated current of the water heater to ensure that it conforms to the supplied current. [⚡ 220V/50Hz only]
2. Use only a 3-pin stand-alone power socket equal to or more than 15A/220V that is reliably earthed. Do not use a multi-head socket. The socket must conform to national quality standards. The connecting cable must also conform to rated current requirements. The metal pin of the plugs should be regularly cleaned to prevent fire or other hazards caused by dirt. If the water heater has a power of 1500W, it may use a power socket rated 10A/220V. [? 3-pin socket, 15A/220V, earthed]
3. The outlet socket must have a reliable earth wire. It is recommended that a electric leakage switch (fuse) be installed within its circuit. [? earth wire, ELCB recommended]

Warning:

• Do not use any electrical apparatus that has damaged wiring, loose sockets or plugs so as to avoid electric shocks, short circuits or fire hazards. Check that the plug is firmly attached to the power socket. [⚠️ damaged wiring/plugs]
• Check that the plug of the water heater is not near any wet areas or proned to watersprays. Do not unplug when hands are wet so as to avoid electric shocks. [?? wet hands]
• Do not turn on the power supply to water heater until the heater is completely filled with water. This is to prevent dry burning. [?? dry burn]
• The discharging port of the safety valve should be well-ventilated. During heating of water, the water inlet valve must be turn on to prevent cracking of the inner tank. [? water inlet valve open during heating]

Operation

1. Power on

Before turning on the power supply, check to make sure that the water heater is completely filled up with water. The water inlet valve must be turned on during normal operation. When it is confirmed that the water heater is filled with water, connect the plug to the outlet socket. The ECLB indicator light (green) will light up to show that power is supplied. Press the test button to automatically turn off power supply and the ELCB indicator light (green) will go off. Press the reset button again and the ELCB indicator light (green) will come on again. The water heater is now in normal operation mode. [? Power on sequence, ELCB test]

2. Water temperature control

To set the water temperature, turn the temperature control knob until the power indicator light (red) is on. This means that the water is heating up. Then rotate the knob to your desired position, the water temperature can be freely adjusted within its temperature range. [?️ Temperature control dial]

3. Automatic temperature regulation control

When the water temperature reaches a preset value, the power indicator light (red) will go off. The light will turn on again when the water temperature goes below the preset value. [? Auto temp control]

4. Excessive temperature and dry burning protection

If the automatic temperature regulator control is not functioning properly, the excessive temperature device will immediately cut power supply to the electrical heating element. Please contact your local service agent to rectify the problem. [?? Overheat protection]

5. Excessive pressure protection

When the pressure inside the water heater is more than the rated pressure of its inner tank, (0.8 Mpa / 8 Bar) a safety valve will relieve the pressure automatically. [⚠️ Pressure relief valve]

6. Hot water application

To use hot water, turn on the cold water valve and slowly rotate the water mixing valve to let cold water flow out first. As the water mixing valve is gradually turned up, the water temperature will increase to the required temperature setting. Finally, turn off the cold water valve to prevent scalding. [♨️ Hot water usage]

7. Long term non usage

If the water heater is unlikely to be used for long period, unplug the heater from the power outlet socket. [? Unplug for long non-use]

8. Power optional operation (multi power series function)

The heating element of water heater is twin type, so the customer can select power by turn on or off the switch.

Electrical Leakage Test

1. Electrical leakages should be tested during normal operation. Press the test button to check for leakages. If the power supply can be disconnected with the test button, the ELCB indicator light will go off to signify that the electrical leakage protection is functioning. Press the reset button and continue to use. [⚡ Test ELCB]
2. However, if during normal operation, the ELCB indicator light is always off or does not turn off even after pressing the test button, the water heater may have experienced electrical failure. Please contact your local service agent for repair and maintenance. Do not attempt to fix the problem personally. [⚠️ ELCB fault, contact service]
3. In the event that the power supply has tripped or power is disconnected during normal operation, press the reset button. If the ELCB indicator light comes back on, the water heater can be used as per normal. If the power indicator light does not light up, please check the power socket to see if the socket is damaged due to frequent use or disconnected when the excessive temperature protection is activated. [? Reset after trip]
4. Reset is not possible if the electrical leakage failure is not rectified. [❌ Reset failure]

Temperature display function

During heating:

• Water temperature ≥ 65°C, one vertical light from the left flashes.
• Water temperature between 45°C and 55°C, first vertical light from the left will stay on, the next two vertical lights will flash.
• Water temperature between 55°C and 65°C, three vertical lights from the left will stay on, the next two vertical lights will flash.
• Water temperature >65°C, all lights will stay on.

During cooling:

• Water temperature ≥ 65°C, all the vertical lights stay on.
• Water temperature between 55°C and 65°C, three vertical lights from the left will stay on.
• Water temperature between 45°C and 55°C, first vertical light from the left will stay on.
• Water temperature <45°C, no vertical lights will appear.

Note: The first vertical light flashes upon power activation. Temperatures are indicative only (±5°C). [?️ Display lights]

Stored Water Temperature

[Warm] [ ] [ ] [Very Hot]

Service and Maintenance

• Unplug the water heater before service, maintenance and inspection. [? Unplug first]
• Ensure that water will not enter the water heater during cleaning. [?? water entry]
• Clean with a soft towel dipped in water. [? soft towel]
• Do not use detergents that contain abrasive powder (eg toothpaste), acid, chemical agents (eg alcohol) or polishing compounds. [? harsh cleaners]
• As water has small impurities and minerals, the bottom of the water tank will always have some sediments after long term usage. Empty the water periodically to discharge the sediments. Meanwhile, clean the electric heating element and remove water scaling gathered on the element and at the bottom of the tank. [? clean sediments & scale]
• In general, water should be emptied once a year or more often if water is of poor quality. [?️ Empty annually]
• The magnesium anode rod must be replaced once every two years. Please contact your local service agent for any replacement. [?️ Replace anode rod every 2 years]
• The replacement period for magnesium anode rod varies according to conditions and operations. The harder the water, the shorter will be the period. [? Hard water affects anode life]
• To test the safety valve, close the water inlet valve, open the mixing valve and adjust to the highest temperature. Then lift the handle of the safety valve to let the water flow out of the pressure relief port of the safety valve until it discharges completely. You can also remove the mixing valve and safety valve and let the water discharge directly from the water inlet. [✅ Test safety valve]
• To discharge or empty the water or open the discharge pipe. [? Discharge water]

Trouble Shooting

Diagrams

Circuit Diagram

Fig. 6 shows the main circuit diagram, illustrating connections between the thermal cut out, electric leakage protector, thermostat, switch, heating element, power board, and indicators.

Fig. 7 shows a detailed circuit diagram including the leakage protector, temperature control dial, thermal circuit breaker, and power panel.

Wiring Diagram

(No explicit wiring diagram section, but circuit diagrams cover electrical connections.)

Accessories

The following accessories are supplied with your purchase:

• 1. Safety valve X1 [1️⃣ Safety valve]
• 2. Filter X1 [2️⃣ Filter]
• 3. L-shape hook with expansion bolt X2 [3️⃣ L-shape hook & bolts]
• 4. Decorating strip X1 [4️⃣ Decorating strip]
• 5. Tapping screw X3 [5️⃣ Tapping screws]
• 6. User manual X1 [6️⃣ User manual]

Note: Electrolux is not responsible for any problem or damage caused through improper installation or incorrect operation of the water heater that is not covered by the warranty terms and conditions. Other parts not included in this list may be obtained from the manufacturer at a charge.

Customer Care Contact Information

For support and inquiries, please contact the Electrolux Customer Care center in your region:

Thailand

Call Center Tel: (+662) 725 9000
Electrolux Thailand Co., Ltd.
Electrolux Building, 14th Floor 1910 New Petchburi Road, Bangkapi, Huay Kwang, Bangkok 10310
Office Tel: (+662) 7259100
Office Fax: (+662) 7259299
Email: customercare@electrolux.co.th

Indonesia

Tel: (+62 21) 522 7180
PT. Electrolux Indonesia
Gedung Plaza Kuningan, Menara Utara 2nd Floor, Suite 201, JI. HR Rasuna Said kav C 11-14, Karet Setiabudi Kav, Jakarta Selatan 12940
Office Tel: (+62 21) 522 7099
Office Fax: (+6221) 522 7097
Email: customercare@electrolux.co.id

Vietnam

Domestic Toll Free: 1800-58-88-99
Tel: (+84 8) 3910 5465
Electrolux Vietnam Ltd.
Floor 9th, A&B Tower, 76 Le Lai street - Ben Thanh Ward - District 1, Ho Chi Minh City, Vietnam
Office Tel: (+84 8) 3910 5465
Office Fax: (+84 8) 39105470
Email: customer.care@electrolux.com.vn

Malaysia

Domestic Toll Free: 1300-88-11-22
Electrolux Home Appliances Sdn. Bhd.
7th Floor, Tower 2, Jaya33, No. 3, Jalan Semangat, Seksyen 13, 46100 Petaling Jaya, Selangor
Office Tel: (+60 3) 7843 5999
Office Fax: (+603) 7955 5511
Email: Malaysia.customercare@electrolux.com

Philippines

Domestic Toll Free: 1-800-10-845-care 2273
Customer Care Hotline: (+63 2) 845 care 2273
Electrolux Phils Inc.
25th Floor, Equitable Bank Tower 8751 Paseo De Roxas, Makati City, 1226 Philippines
Office Tel: (+63 2) 845 4510
Office TeleFax: (+632) 845 4543
Office Fax: (+63 2) 845 4548
Email: wecare@electrolux.com

Singapore

CUSTOMER CARE HOTLINE: (+65) 6507 8699
Electrolux S.E.A. Pte Ltd.
11 Lorong 3 Toa Payoh, Jackson Square, Block B, #01-13/14/15, Singapore 319579
Office Tel: (+65) 6507 8900
Office Fax: (+65) 6356 5489
Email: customer-care.sin@electrolux.com.sg

Hongkong

Tel: (+852) 8203 0298
Dah Chong Hong, Ltd. - Service Centre
8/F., Yee Lim Godown Block C, 2-28 Kwai Lok Street, Kwai Chung, N.T., Hong Kong