Soundcore VR P10 Quick Start Guide
1 Support
For more information, please visit: www.soundcore.com/support
2 App
Download the soundcore app to enhance your experience (firmware update, dongle switching, EQ tuning, and more).
Visual: Icons for Apple App Store and Google Play Store indicating app download locations.
3 Pairing via Dongle
When the dongle is plugged into the USB-C port of your VR headset or gaming console, the earbuds will automatically connect with it and be ready to use.
*Use the included USB-C to USB adapter if necessary.
Visual: Dongle connected to a VR headset/console via USB-C. Earbuds shown connecting.
4 Bluetooth Pairing
Open the charging case, then press and hold the button on the charging case for 3 seconds to enter Bluetooth pairing mode.
Select "soundcore VR P10" from your device's Bluetooth menu to connect.
*During Bluetooth pairing, the connection between the earbuds and the dongle might break temporarily. The connection of dongle will resume when the Bluetooth pairing succeeds or when you return the earbuds in the charging case, then close and open the case.
Visual: Charging case with button, earbuds, Bluetooth symbol ?, connection status indicators (PAIRING, CONNECTED).
5 Dual Connection
The earbuds can connect with two devices (via dongle ? or Bluetooth ?) at the same time.
You can only play music from one device at a time. If you have an incoming call on the Bluetooth device, the volume on the dongle-connected device will be lower than that on the Bluetooth device.
Visual: Diagram showing connections to two devices simultaneously, one via dongle, one via Bluetooth.
6 Controls
Earbud Controls:
- Tap twice (x2) ?: [Specific function not detailed in diagram, typically Play/Pause or track skip]
- Press and hold for 2 seconds (2s) ✊: [Specific function not detailed in diagram, typically Voice Assistant or volume adjustment]
Visual: Left and Right earbud icons. Icons representing double tap (x2) and press-and-hold (2s). A voice assistant icon ?️.
*In the soundcore app, you can customize the controls, e.g. enable a single tap to adjust volume.
*Controls may vary when connected via the dongle if the console's system is incompatible.
7 Playing While Charging
You need a charger that supports USB PD (Power Delivery) and has a minimum output of 9V/2A, otherwise this function might not work properly.
*No data transmission is supported. Don't try to link a PC ? to a VR headset ?️ using a USB-C cable ?.
Visual: Diagram showing a USB-C charger connected to a VR headset, with earbuds charging ⚡.
8 VR Linking with PC
Connect the link cable from a USB-C port on your PC ? to your VR headset ?️. Plug the dongle ? into another USB-C port on your PC ? to use your soundcore earbuds ?.
Visual: Diagram showing a PC connected to a VR headset via USB-C cable, and the dongle plugged into another USB-C port on the PC.
9 Wearing
Choose the Ear Tips that fit your ears best.
Visual: Earbud icons with S, M, L size indicators for ear tips.
10 Charging
Fully dry off the earbuds ? and the USB-C charging port ? before charging ⚡.
Visual: Earbuds being placed into a charging case. USB-C port shown.
Fast Charging
10 minutes of charging provides approximately 1.5 hours of playback.
Visual: "10mins = 1.5hrs" text.
11 Reset
Return the earbuds ? in the charging case and leave the case open. Press and hold the button on the back for 10 seconds until the charging case LED indicator flashes red three times.
Visual: Charging case with button on the back, LED indicator.
12 LED Light Guide
Charging Case LED Indicator:
Indicator State | Meaning |
---|---|
Flashing red | <10% Battery |
Steady red | >10% Battery |
Breathing purple | Pairing ? |
Steady purple | Connected ? |
Breathing blue | Connecting ? |
Visual: Icons representing the LED states (flashing red, steady red, breathing purple, steady purple, breathing blue).
13 Dongle Reset
Press and hold the button on the charging case for 3 seconds to enter pairing mode for the dongle ?.
Visual: Dongle, charging case, connection status indicators (PAIRING, CONNECTED).
14 Dongle Storage
Store the dongle ? in the designated slot within the charging case when not in use.
Visual: Diagram showing the dongle being placed into a slot in the charging case.
15 Customer Service & Warranty
Customer Service:
Kundenservice | Atención al Cliente | Service Client | Servizio ai Clienti | 客户服务 | 고객 서비스 | خدمة العملاء | Serviço de Apoio ao Cliente | Müşteri Hizmetleri
- 18-month limited warranty
- Lifetime technical support
Our warranty is additional to the legal rights consumers have buying this product.
Contact Information:
- Email: service@soundcore.com
- Email: support.mea@soundcore.com (For Middle East and Africa Only)
- Email: support@anker.com
- Phone (US/CA): +1 (800) 988 7973 (Mon-Fri 6:15AM - 5:00PM PT)
- Phone (UK): +44 (0) 1604 936200 (Mon-Sat 6:00 - 19:00, Sun 6:00 - 14:00)
- Phone (DE): +49(0)69 9579 7960 (Mo-Fr 8:00 - 16:00)
- Phone (JP): 03 4455 7823 (9:00-17:00)
- Phone (CN): +86 400 0550 036 (9:00 - 18:00)
- Phone (KR): 02 6718 7000 (Mon-Fri 9:00 - 18:00)
- Phone (Middle East & Africa): +971 42428633 (Mon-Thu 9:00 - 17:30, Fri 8:00 - 12:00)
- Phone (UAE): +971 8000320817 (Mon-Thu 9:00 - 17:30, Fri 8:00 - 12:00)
- Phone (KSA): +966 8008500030 (Mon-Thu 8:00 - 16:30, Fri 7:00 - 11:00)
- Phone (Kuwait): +965 22069086 (Mon-Thu 8:00 - 16:30, Fri 7:00 - 11:00)
- Phone (Egypt): +20 8000000826 (Mon-Thu 7:00 - 15:30, Fri 6:00 - 10:00)
Manufacturer & Importer Information:
Input: 5V 0.5A
Manufacturer: Anker Innovations Limited, Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
Importer (EU & UK): Anker Technology (UK) Limited, GNR8, 49 Clarendon Road, Watford, Hertfordshire, WD17 1HP, United Kingdom
Importer (Germany): Anker Innovations Deutschland GmbH, Georg-Muche-Strasse 3, 80807 Munich, Germany
Regulatory Information:
FCC ID: 2AOKB-A3850L, IC: 23451-A3850L
FCC ID: 2AOKB-A3850R, IC: 23451-A3850R
FCC ID: 2AOKB-T0350, IC: 23451-T0350
Certifications: 210-190130, 210-190151, 210-190118
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Anker Innovations Limited is under license. Other trademarks and trade names are those of their respective owners.
16 Product Details
Model: A3850, A3850L, A3850R, T0350
Version: 51005003491 V02
Product Name: Soundcore VR P10
Document Type: Quick Start Guide